Name: Hello Roomz
Address: 557 - 559 New South Promenade, Blackpool, GB

10/10

Exceptional

20 May 2024

Lee

Friendly helpful.

Friendly helpful chap on reception, parking wasnt part of the booking but he found available space and even offered after stay parking upon our check out, there was no noise from other guests, no issues with Hotel Roomz.

Partner

2/10

Poor

23 Sep 2023

Victoria Mackintosh

Mice in the room and mice droppings on the bed sheets bathroom filthy

8/10

Excellent

29 Aug 2023

Majad

Place was near all the attractions

10/10

Exceptional

27 Aug 2023

Abrar

I was really good in the hotel

8/10

Excellent

12 Aug 2023

Verified traveler

Very good for the price.

Spacious room and nice and clean. Very good for the price.

Friends_and_family Family

4/10

Poor

06 Aug 2023

Lisa

The room we had wasn’t hoovered mirror hadn’t been cleaned,noise levels at night time was horrendous kids running around well after midnight shouting and general banging from other rooms,not the best nights sleep and won’t be back.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2023

Michelle

Always great service staff polite and friendly thank you for a lovely stay recommend to anyone if you staying in Blackpool.

6/10

Pleasant

05 Dec 2022

Julie

Get what you pay for!

Stayed here sat 3/12/22 with my son last minute as meeting up with friends and so close to Christmas didn’t want to pay a lot very basic, clean but run down paint flaking off walls, needs modernisation, given our room 2 flights of stairs room 4. Only to hear lots of shouting and swearing by occupant from 6, complained to man on reception and I asked to move as didn’t feel comfortable, he was willing to change my room but once no 6 was confronted they added him to leave telling me he was out there by council ( homeless). We stayed in our room and had reasonably comfy night, mattress dipped to side. Ok fir a night but would definitely pay bit more to go elsewhere.

Friends_and_family Family

6/10

Pleasant

21 Nov 2022

Tasleem

I’ve still not received my deposit still waiting on that when would I be likely getting that back ?

Partner

10/10

Exceptional

30 Oct 2022

Charlotte

3 night stay

Wet friendly. Very helpful. Decent size rooms. Very comfy bed! Would stay again

Friends_and_family Family

8/10

Excellent

17 Oct 2022

Rebecca

Good friendly hotel

Nice people who own it been quite a few times now will definitely be back at some point soon

Partner

10/10

Exceptional

24 Sep 2022

Raja

It was lovely we were very welcomed

Friends_and_family Family

8/10

Excellent

08 Aug 2022

Jack

Great room

Great room for 2. Big bed. Very nice

Partner

10/10

Exceptional

29 Jul 2022

Afshan

Great customer service

Had a great time in Blackpool comfortable room and friendly staff at the hotel and very clean room

Friends_and_family Family

8/10

Excellent

11 Jul 2022

Peter

My stay

It was a catch up stay with friends

Self

10/10

Exceptional

01 Oct 2021

Jenna

Highly recommend

Professional and pleasant staff,helpful and have good advise out …

Partner

10/10

Exceptional

20 Sep 2021

Janine

Lovely clean accomodarion

Lovely lady on reception and very pleasant and clean property with a seaview. Will stay there again and would recommend.

Partner

2/10

Poor

23 Jul 2021

Seada

Terrible

The rooms were terrible, shower not working toilet not working …parking you couldn’t find as it was first come first served and once you move your car to go to ship or a restaurant there was no guarantee that you can find again the parking space even though you paid 200£ for a single night !!

Friends_and_family Family

4/10

Poor

08 Jun 2021

Verified traveler

The hotel is close to all attractions.
WiFi is horrible, rooms are small and can accommodate only a bed . No telephone , no toiletries available.

Leisure Family

4/10

Poor

17 Sep 2020

Gemma

Family room was up two lots of stairs room was not upto standard beds was lumpy pillows were hard staff did not change mugs or given clean towels and owner was rude arrogant was to busy asking to move cars round on carpark even ringing while we was out trying to enjoy ourselfs would not stay there again.

Leisure Family_with_children

6/10

Pleasant

26 Feb 2020

Verified traveler

When i arrived at 17.30pm there was no one there door was locked and hotel looked empty car park had 1 car mine made it 2 there was a number above door to ring so rang after 5 mins someone answers and i give details i tell them from start i am outside its cold its about 3 degrees ts been snowing its raining and windy then phone call gets disconnected so i call again 3 mins this time and someone then comes to the door asking who i was i said i booked a room online after taking details and payment upfront they say room is on second floor when i go into room its freezing cold so look at a radiator is off so turn on and starts to get warm room was not to bad but in my opinion not worth £30 i did have coffee and tea facilities for 2 cups and shower and toilet in my opinion someone should have been there knowing you have a booking would i go there again no.it was near a weatherspoons but its a good 10 mins walk not 2 mins as told so i took car location very good right next door to pleasure beach and room had seaview

Business_and_leisure Self

8/10

Excellent

22 Feb 2020

Verified traveler

Sai

Clean nice room great location with sea view and free parking

Friends_and_family Family

6/10

Pleasant

24 Oct 2019

Michael

Trouble with the parking. We had to leave our meal half way through to come back and move our car. Its a bit of a joke to say the least

Partner

8/10

Excellent

17 Oct 2019

Verified traveler

Room and en-suite were a good size compared to other such accommodation in Blackpool and clean. We stayed in a family room (two adults and two teenagers). Room had a double bed and two single beds and there was still plenty of room. Flat screen TV and tea/coffee making facilities in room. Hot/cold buffet style breakfast available for £4.99 per adult and £3.99 per child. I would recommend it. Free parking and WiFi also included in the price of our stay.

Leisure Family

8/10

Excellent

17 Oct 2019

William

Just romz

Satisfactory for price, clean, would use again for short stay, (2 to 3 nights) staff v. Good helpful a bit frugal in room with tea/ coffee/milk I don't think rooms are cleaned daily

Partner

8/10

Excellent

16 Sep 2019

Verified traveler

Very peaceful and polite staff on reception the room was very big and fit all five of us in, loved the way we have a key to get in and out the building without worrying about the time we got back

Leisure Family_with_children

10/10

Exceptional

15 Sep 2019

Jane

Best place we have stayed in Blackpool

Will be staying again clean rooms staff really nice onsite free parking

Partner

6/10

Pleasant

07 Sep 2019

Jane

Fine no problems

Friends_and_family Family

6/10

Pleasant

24 Aug 2019

Laura

Good value for money

The room was basic but more than adequate for what we paid! A few little niggles like the towels were tiny so if recommend you bring your own. The shower door clashed with the bathroom door so you had to be careful how you opened them. The tv remote didn’t fully work BUT for the price we paid we had a comfortable night’s sleep and the room was clean.

Friends_and_family Family

10/10

Exceptional

29 Jul 2019

Verified traveler

Very clean an tidy staff nice and friendly nothing wrong with any if it

Leisure Partner

10/10

Exceptional

21 Jul 2019

jodie

Booked deluxe family room. Sea view. Large room. Clean hotel and friendly welcome. Good location. Will book again.

Friends_and_family Family

2/10

Poor

09 Jul 2019

Dylan

Shit hole!!!

Robbed my Pandora

Partner

2/10

Poor

23 Jun 2019

Carol

Extra fees

I booked the wrong day and had to change the reservation. I was told I had to pay an extra £6 per room. I then got a call to say that I had to pay an extra £15 per room as this is what hotels.com charges the hotel.

Family

10/10

Exceptional

18 Jun 2019

Max

Fab Hosts very helpful. Would definitely stay again. So close to pleasure beach which was awesome.

10/10

Exceptional

12 Jun 2019

Sonyya

Out stay was really good the hotel was really comfortable and everything was perfect we will always stay at just roomz when we r in Blackpool

Partner

6/10

Pleasant

03 Jun 2019

Verified traveler

Unfortunatly our toilet was hard to flush and the tap never stopped dripping. 3 beds had marks on the white bedding. The staff were nice and the comunal areas were clean.
At the end of the day for me and my 2 kids it did not ruin my trip.

Leisure Family_with_children

10/10

Exceptional

26 May 2019

Verified traveler

Staff were friendly food was nice games room for kids

Leisure Family_with_children

10/10

Exceptional

03 Nov 2018

Sharron

Fantastic, just what we needed for our family, large room

2/10

Poor

28 Oct 2018

C&T

Double room bed not much bigger than a single. Room tiny. No cupboards or drawers. Toilet dirty. Had to use the toilet brush to clean. Needed bleach really. Small cloakroom sized sink which when filled with water looked merky like it hadn't been cleaned since last visitor left. No chair, bedside cupboard for drinks which had to go on the floor. Had to ask for TV remote to use the television, and 27th October was a bitterly cold day, and to top it all the radiator wouldn't come on necessitating the handy man being called for at 10pm.

6/10

Pleasant

27 Oct 2018

janice

room was ok but had breakfast paid £4.95 but was very disappointed as there was no bacon which i was looking forward to ended up with 1 sausage and slice of toast which i didnt enjoy

8/10

Excellent

17 Sep 2018

marcus

Mint hotel close to the pleasure beach

So easy to find, nothing bad to say about the hotel what so ever, from arriving to leaving the staff was amazing, room was above satisfactory

10/10

Exceptional

04 Sep 2018

Tracey

Flawless

Aww we couldn't of been happier what a lovely lady who greated us at reception she was extremely friendly we opted for the breakfast and we were not disappointed it was piping hot spotless too I would defiantly go again to this place I've already told loads of people to go and two mins from pleasure land too a nice end to a summer holiday so thank you

Family

8/10

Excellent

27 Aug 2018

Verified traveler

Very nice hotel

Nice hotel not recommended for light sleepers due to wind from sea had a lovely stay would go again

4/10

Poor

06 Aug 2018

Kerry

Won’t use again

Not really good marks on wall and ceiling due leaks frosted glass in bathroom so any one can see in from the hall way curtains to short

Family

2/10

Poor

04 Aug 2018

Lee

Shocking

The bed was so lumpy, no comfort in the mattress what so ever, the pillows were so hard it was like sleeping on a wooden door! The duvet was comfy which was the only bonus... the shower... said hot 38 degrees on it but it was only just luke warm also the bed headboard was covering 50% of the window so they was next to no breeze coming into the room

Partner

8/10

Excellent

19 Jul 2018

Verified traveler

A warm, dry, clean bed for a great price.

No frills or extras. Just a clean, dry place to sleep with a TV, kettle and private shower and toilet. Right across the street from the waterfront and within walking distance to many attractions and restaurants. Great value for your money if you don't mind a very simple room. Cons: Could have used an extra pillow and the bed didn't have a top sheet, just a light comforter, which was way too hot.

4/10

Poor

18 Jun 2018

Katie

Cheap and close to pleasure beach

Room was to small for 2 people to even moved around in , one pillow each and they was to flat ,tv didn’t work and walls are very thin can hear people talking in other rooms.

6/10

Pleasant

08 Nov 2017

chris

close to tram stop

chose this hotel because it was cheapest on website fine for what it was a place to stay while visiting blackpool massive plus was very close to tram stop which you can buy a 24 hour ticket for £5 and travel up and down seafront as much as you like. If you want your room cleaned you ask if not your left alone to come and go as you please which suited us.If it was cheapest on website next time I would not hesitate to stay again. breakfast is available between 8.30 and 9.30 which I thought is a bit restrictive but jump on the tram stop off try a new restaurant every day.

Partner

4/10

Poor

23 Oct 2017

Verified traveler

The hotel is very dated. The bathroom door stuck. The bunk beds were flimsy and creaked constantly through the night. The shower and bathroom were mouldy. Not the best place considering it cost £200 for one night. No bar service. Breakfast was ok.

Family

2/10

Poor

16 Oct 2017

barbara

luxery it is not.

How this hotel can call itself a luxeryhotel is beyond belief. The entrance was a warning and the carpets on the stairs to the rooms, no lift, appeared grubby and worn. The room was the size of a bathjroom and the bathroom was the size of a toilet. This is not an exageration. The coat hangers were hangers from purcheses made in Marks and Spencers with the sizes still on. The pillows were lumpy and the bedlinen was cheap and nasty. it was without a doubt the worst hotel room I have ever stayed in. My friends room was equally as bad, but had a slightly bigger bathroom. The whole place felt grubby. For this we payed an outrageous price.. It does advertise itself on the WEB, as a luxury hotel... The Hotel Inspector needs to check this out.

8/10

Excellent

15 Oct 2017

C

Good value for money

Good facilities especially considering the cost. A rail inside the bathroom door to hang towels would be great; although it is a small ensuite, the hooks near the toilet are too far from the shower. Great shower, powerful and easy to get required temperature. We were in a newly renovated room with good heating, nice carpet and all round very nice decor. Buffet breakfast was very basic but again it is adequate considering the low cost of the hotel. Staff should not clear dishes from a table until ALL guests have finished eating because it makes the guests that are still eating feel like they are being rushed out. All in all a comfortable, clean hotel that we would visit again.

6/10

Pleasant

17 Sep 2017

Lyndsey

Was ok for a 1 night budget stay as we were only using it to sleep in, room was ok could do with a re vamp but cant complain for £85 for 5 of us

Family

4/10

Poor

10 Sep 2017

Alana

Very disappointed

Got to the hotel after booking online argued with reception that I had paid on card they said I hadn't so paid money out again when I took receipt to prove this they would not offer a refund. Then started hoovering hallways at 5:30 so felt rushed to leave when checkout not until 11 very basic rooms

Family

2/10

Poor

05 Sep 2017

MR JEFFREY CARR

WORSE EVER

BOOKED A DOUBLE ROOM AND GOT A 3/4 BED. SHEETS DIRTY, ROOM VERY SAD. ONE BED NO PLACE TO SIT. VERY VERY SMALL. THE VIEW FROM SMALL WINDOW A BRICK WALL.

6/10

Pleasant

05 Sep 2017

Tracy

Hotel was clean but dated more like a B@b than hotel would pay extra for travel lodge in future
Breakfast was good

Family

8/10

Excellent

16 Aug 2017

patricia

blackpool!

good stay

Partner

4/10

Poor

13 Jul 2017

Verified traveler

horrible

Customer service was awful, no room service. The room is small, bath room for broken, floor has big hole in it.. in one word it was horrible.

4/10

Poor

29 May 2017

Robert Halifax

Nice hotel close to beech but needs a good makeove

By the Beech hotel was ideally placed and had good sea views. The beds were comfortable but the rooms and staircase areas were in need of a good makeover!. The hotel was nice for a couple of day stayover!!

4/10

Poor

04 May 2017

Verified traveler

Room was not as it looked on the site
Breakfast was horrible

Family

4/10

Poor

13 Apr 2017

Samantha bolton

The stay was OK not much happening at the hotel the shelf was wonky in our room and the shower was cold and so was the room wasn't happy with the room at all

Partner

4/10

Poor

10 Mar 2017

Verified traveler

The sheets pillow cases are filthy and seems not changed or too old. The bathroom needs to be refurbish uneven floors not good for children. The breakfast was ok. Staffs helpful.

Family

8/10

Excellent

26 Feb 2017

leanne

Close to the beach and the pleasure beach, also ve

Staff where very friendly, hotel was clean and comfortable. Kids enjoyed it. And were very good with putting us up an extra nite at very short notice.

2/10

Poor

02 Feb 2017

Mrs.Mary

Awfull Hotel. Would never use or recomend again.

I booked for my Son and his girl.His Father had just past away a few days ago.It was a very upsetting time for him. The place was dirty,smelly. The receptionst could not find the booking. My son was so upset he phoned me straight away. And i booked him in The Colywn. Which gave excellant service.

Partner

8/10

Excellent

23 Jan 2017

Tim

Pretty good

Great value little hotel with friendly staff, and only a 20 min tram journey for £2 per person up to the main part of blackpool and the tower, ideal if you want to visit the pleasure beach as it is literally next door to it

Partner

8/10

Excellent

02 Dec 2016

Stephanie

Would stay here again, lovely staff and a nice hotel altogether felt comfortable and wasn't loud with other guests highly recommend

Family

8/10

Excellent

14 Nov 2016

Katie

Great hotel

Great for the money, a bit far away from Blackpool Tower but a nice walk. Close to pleasure beach.

Partner

10/10

Exceptional

13 Nov 2016

Jessica

Brilliant

Loved it stayed for 2 nights very friendly and took care of us will be staying again

Partner

2/10

Poor

02 Nov 2016

william

Dirty weekend away?

The worst hotel we have ever stayed in ! The sea view would have been great if the windows were not so dirty, but that was the theme throughout the room. The bedlinen was stained, dirty and infested with bed bugs. Even the two mugs were chipped or dirty. We certainly weren't happy with the fact that we had to hand our car keys into reception (which was located in the bar/was the bar), but it meant an hours drive trying to find a parking space in the local area.

The best fact was that there is a tram stop right outside.

Partner

4/10

Poor

31 Oct 2016

Deborah

Not Clean

I wouldn't agree that this hotel is a 3star. The bathroom was disgusting, mould around the toilet, shower and floor edges and hair in the bottom of the shower. The bars on the bunk bed were broken and squeaked terribly.

Family

2/10

Poor

24 Oct 2016

Helen

Not a pleasant place to stay.

Glad we only stayed one night, after reading reviews on tripadvisor and seeing traveller photos..showing bed bugs!!...treat it as if we were going camping and took sleeping bags..smelly, damp..wouldn't stay again. The only good thing is the location.

Partner

8/10

Excellent

23 Oct 2016

Gabrielle

Good room for price paid. Lovely bar area.

Partner

10/10

Exceptional

18 Oct 2016

Jodie

Clean hotel

Was a lovely hotel and was nice and clean we had a great time and u will see us again next year defo recommend this hotel to people going to Blackpool that want everything Infront of you :)

Partner

8/10

Excellent

01 Sep 2016

jamie

Cheap and decent couldn't complain

Good location staff friendly would stay again don't read to much into this hotel it's fine in a ideal location

4/10

Poor

01 Aug 2016

Kev

Could easily be improved

When I arrived in the room I was greeted by a huge bogey left by a previous guest, there were also stains on the bedsheets and on a small piece of material draped over the bottom of the bed (i can only imagine this was there for decorative purposes however it was so skanky they shouldn't have bothered).
The toilet seat was also dirty in the 70's deco bathroom. The overall cleanliness of the room was disappointing for the cost of the hotel with hairs all over the place and the mugs for the free tea and coffee were cracked and filthy.
Positives
-Larger room than I expected
-Staff pleasant
-Perfect location for pleasure beach
-Lots of TV channels (no remote)

Overall review would be a 1* but this could easily be improved by much better cleaning and fresh bedsheets etc.

6/10

Pleasant

23 Jun 2016

Verified traveler

Ok hotel

Ok hotel. Better options available at the same price in neighbourhood. No room service on second day n no clean towels provided on second day as well.