Residence Inn Portland Hillsboro

United States , Portland - OR
Hillsboro, 18855 Nw Tanasbourne Dr
Show on Google | Map

75 reviews shown

8/10

Excellent

29 Dec 2025

Tamara

Only complaint is paying $12 for parking

8/10

Excellent

29 Dec 2025

Robyn

Hospitality was great. Room was clean. The room could use more coffee in the room. And I missed having lotion in there. Staff was great. Breakfast was decent.

6/10

Pleasant

20 Nov 2025

Daniella

The food for breakfast was bland. Not great options for breakfast.

Leisure Partner

8/10

Excellent

04 Nov 2025

Alexander

Overall good review, other than they charged me for a fire log I don't understand why.

8/10

Excellent

28 Oct 2025

Lorena

Clean room, comfortable. Great breakfast options. Did have to pay $12 for self parking which is a bummer.
We got a 2 bedroom which was literally like an apartment. Spacious living area. Small full size kitchen. 2 bathrooms with full size beds only.

Leisure Family

10/10

Exceptional

16 Sep 2025

Vadim

Clean/professional/pleasant to stay in. Would recommend

10/10

Exceptional

06 Aug 2025

Kimberly

The front desk was the best

Friends_and_family Family

10/10

Exceptional

17 Feb 2025

Stephanie

A quiet, comfortable stay.

We stayed in the two bedroom unit and there was a surprising amount of space! Each of the rooms have full bathrooms and locks on the bedroom doors allowing complete privacy if needed. The kitchen had everything needed to cook. The desk area was large enough for multiple people. Hotel staff were genuinely friendly and helpful. Overall, a quiet, comfortable stay.

Business Family

8/10

Excellent

31 Dec 2024

Tanya

Great little apartment set up with small kitchen. Staff had great service, but they deactivated our door keys before checkout time and it was a hassle to get the car loaded. The only reason we didn’t rate as Excellent was the world’s worst cookware in their kitchen unit. That could be improved for sure!

6/10

Pleasant

05 Dec 2024

Michael

Nice rooms except late night party in courtyard

Clean rooms, friendly staff and some nice modern updates compared with the last time we stayed here. We had a 1 bedroom suite. Bed was comfortable along with the couch. Only issue was there was a party down in the courtyard, well past midnight and had to call down to front desk. Not sure how the hotel could have let the party go so late. (1am). LIt was obviously a planned event. The back of most of the rooms face the courtyard so most guests had to be kept up.

Friends_and_family Family

6/10

Pleasant

16 Sep 2024

Severine

Nothing except good things to say about the personnel. From the front desk person to the cleaners everybody was so nice and polite. However the rest was not great. We had booked 1 king bed with sofa bed room for 4 (2 adults and 2 teens). Upon arrival, the sofa bed was not prepared. We called the front desk and the cleaning person stopped by with linens for us to take care of it it was not expected 😅 don’t get me wrong the cleaning person was really sweet and polite but we could not communicate because she only spoke Spanish and we don’t so we were taken by surprise. We tried the sofa bed and it was really not comfortable to sleep in it so we went ahead to rent another study room which the front desk was prompt to accommodate. They offered a room close by the first one which we were intislly super happy however the second room was close by the barbecue area and we could not sleep in the room before mid night because of the loud noise around. I mean I understand people having fun but you have to be respectful of other after 10pm. Each room costed us $260-280 and we could have had a better price at a near by hotel so next time I think we will just do that.

2/10

Poor

06 Aug 2024

Joseph

Not enough parking. Front desk was unattended when we went to check in and when we went to ask for blankets. No extra bedding for pull out sofa, dirty pull out sofa mattress. Room smelled like cigarette smoke and cleaner to try to cover it up. We bought scented candles to make the room smell better during our stay.

Leisure Pet

8/10

Excellent

05 Sep 2023

Damian

We had fruit flies in our room. Other than that, the staff was amazing and breakfast was good.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2022

Kristen

Hotel was great. The Jimmy Dean breakfast sandwiches were disgusting.

Leisure Family

6/10

Pleasant

22 Dec 2021

RON

FURNITURE WASN'T COMFORTABLE. BREAKFAST WAS BAD.

Leisure Pet

8/10

Excellent

03 Dec 2021

Rolando

It’s very good place n very clean!!!

10/10

Exceptional

14 Nov 2021

Maryann

Great Experience

Great time! Smooth check in and friendly staff

Friends_and_family Friends

10/10

Exceptional

30 Sep 2021

Yousef

This is great hotel to stay in. What makes such a great hotel are staff, they are very helpful, and friendly; the size of the room; the location; and the amenities

Leisure Family

10/10

Exceptional

11 Sep 2021

Jennifer

The property was fine, the pool and hot tub looked lovely, and the amount of food for breakfast was surprisingly bigger than I’d anticipated!

The suite size was perfect, as we were needing a large room to get ready for our daughter’s wedding, however, it did have a lingering “smoking” scent to it; we got a deodorizer to help dissipate the funk. Everything else was pretty nice!

Leisure Family

6/10

Pleasant

09 Sep 2021

Lindsey

The property wasn’t that bad, but it's older and wasn't very clean.

Leisure Family_with_children

8/10

Excellent

23 Aug 2021

Ajay

Breakfast options could be better. It was the same breakfast options every morning! No cereal option either.

Leisure Family

10/10

Exceptional

01 Aug 2021

Verified traveler

Comfortable stay. Room was clean, big and nice amenities.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2021

Verified traveler

Nice place for walking in downtown.

Leisure Family

10/10

Exceptional

26 Jul 2021

Verified traveler

Loved everything

Leisure

2/10

Poor

20 Jul 2021

Verified traveler

I got a bedbug bite on my neck!

10/10

Exceptional

16 Jul 2021

Verified traveler

The room was amazing

Leisure Family

10/10

Exceptional

14 Jul 2021

Renee

Great room and breakfast hotel

Great room with two beds and very useful kitchen so can eat meals in room and not have to go out to eat. TV rotates to watch from couch or beds. Great breakfast each morning although need to be quick to get hot foods. Great location near shopping and food stores. BBQ to make grilled food. Friendly and helpful front desk wanting to help with in any situation.

8/10

Excellent

02 Jul 2021

Verified traveler

We loved that the Residence Inn offers rooms that can accommodate families, and has a lovely pool area. There are numerous nearby restaurants and shopping options as well.

Leisure Family_with_children

8/10

Excellent

25 Jun 2021

Verified traveler

Great front desk, breakfast ended early for vacation, awesome pool, grounds are more like apartments rather than a hotel and we were far from front desk, pool, gym, and breakfast. Awesome and spacious room. Mixed feelings. If you want more of a hotel experience I wouldn’t stay here (I was a bit deceived honestly). If you like privacy, this is a great choice!

Leisure Family_with_children

10/10

Exceptional

24 Jun 2021

Michelle

Perfect!

We stayed here while in town for our Daughters softball tournament, and we had our dog with us. It was the perfect home base for a busy few days, and the apartment style layout made it very easy to get in and out quickly as needed. The kitchen was very equipped with everything we needed and more, and the walking distance to restaurants was also great! Our dog definitely enjoyed having more floor space to lounge around than is usually found in hotels. There were plenty of people walking their pups around and I can tell why it seemed to be a go-to for dog owners.

Friends_and_family Family

10/10

Exceptional

21 Jun 2021

E. Chris

Family friendly

Courteous staff; perfect configuration for our family of four. Two separate rooms; reasonably priced; comp breakfast; pool and hot tub OPEN and with long hours. Loved it!

Friends_and_family Family

8/10

Excellent

21 Jun 2021

Verified traveler

Apartment setting. Treed grounds.

Business Partner

10/10

Exceptional

31 May 2021

Verified traveler

Great staff, spacious, comfortable beds, full kitchen, heated pool, 2 spas, great free breakfast, coffee/hot water in the lobby 24 hours, convenience store in the lobby, free grocery delivery. Conveniently located by US-26, yet quiet for a good night sleep. Great shopping and dining options within walking distance and virtually every store imaginable within 20 min driving distance.

Business_and_leisure Family

8/10

Excellent

31 May 2021

Verified traveler

Very peaceful setting that was close to lots of stores. Our family enjoyed the sport court!

Leisure Pet

8/10

Excellent

01 May 2021

Cristal

Great Stay

It was a nice place I loved the layout and the hot tub. The only thing is the room was a little dirty and things were left behind from the previous stay but they worked it out with us and we're very accommodating. Awesome communication and very friendly.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2021

Verified traveler

I loved the courtyard between the buildings.

Leisure Family

10/10

Exceptional

19 Apr 2021

Verified traveler

It was incredibly quiet and relaxing with great restaurant choices both in walking distance and that you could drive to.

Leisure Partner

8/10

Excellent

05 Apr 2021

Verified traveler

We enjoyed our stay. I did notice the bathroom floors in our room was barely mopped or someone mopped it & left dirt streaks on the floor. Someone above us was very loud in the AM, as if a herd of elephants were upstairs. Lastly, we came back to hotel around 10PM there wasn’t any parking besides on the far back of the property, we had to walk throughout the property outside to get to our room. The complimentary breakfast made it all worth it, great selections & fresh food.

Leisure Family_with_children

10/10

Exceptional

23 Feb 2021

Thomas

Great hotel and staff. Enjoyed a great weekend at this property.

Partner

10/10

Exceptional

27 Dec 2020

Verified traveler

It was a nice clean hotel in a nice area convenient to grocery and shopping and freeways and just a nice place to stay. My only complaint is the thin toilet paper that every hotel in the world has to buy.

Friends_and_family Partner

6/10

Pleasant

23 Dec 2020

Rebeca b

Not properly clean

The room was not properly clean, there where hairs on the bathtub and the toilet, the room was not cleaned properly in general.

Partner

8/10

Excellent

07 Sep 2020

Verified traveler

I loved the suite we stayed in. Very nice. The only thing was that housekeeping left a dirty cleaning rag in the restroom.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2020

Amit

Apartment style property and each room equipped with a full kitchen which was extremely helpful with young kids. Breakfast was served in to go style.
Property appears little old but well uplifted and maintained.
Location is nice close to freeway and lots of eating places, mall, costco nearby.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2020

Jessica

Nice!!

Very nice short getaway.

Friends_and_family Family

10/10

Exceptional

15 Jun 2020

The room was a perfect littke abode; spacious, very clean and quiet. The staff was helpful and nice; they quickly helped me with a TV issue. The room didnt have liquid soap so i was unable to hand wash any dishes or my hands. Other than that, i was very pleased with my visit! I definitely plan to come back when visiting my grandbaby. :)

Friends_and_family Family

2/10

Poor

20 May 2020

Verified traveler

Save your money... this property is FILTHY! The first room stunk so bad that we requested to be moved into a new room. The next room was disgusting. Pubic hair in both bathrooms, pink mold growing along trim in bathroom, light switches were so dirty, walls and doors were dirty, the front porch area needed to be pressure washed so bad, no garbage can in the kitchen, and the counter was sticky! And there is supposed to be EXTRA cleaning because of Covid-19.... not here. What a joke. The general manager could care less. She never did even apologize. Marriott is really going down hill....

Leisure Family

8/10

Excellent

10 Mar 2020

Verified traveler

I liked the apartment style set up, it made it quite a bit quieter then a “normal” hotel.
My husband (who is tall) didn’t like that he had to duck in the shower.

Business_and_leisure Family

10/10

Exceptional

02 Mar 2020

Verified traveler

The only complaint we had was the room smelled like smoke and it was supposed to be a non smoking room

Business_and_leisure Family

8/10

Excellent

22 Feb 2020

Verified traveler

We came back multiple times due to Great locations to go around
Good free breakfast

Friends_and_family Family_with_children

4/10

Poor

17 Feb 2020

Jessica

Overbooked property

Very annoyed and disappointed. I booked a 2 bedroom suite for 3 couples over a month in advance. I also pre paid and used one of my reward nights through Hotels.com. We get into town to check in only to find the hotel had sold out of that suite the night prior and it was given to a couple who checked in last minute. Said there was nothing they could do. Offered to split us up into TWO studio rooms (for 3 couples) while I worked it out with Hotels.com. No choice but to split up, drop our bags and haul butt to our next reservation (TopGolf) otherwise we'd lose money on the whole reason we made the trip. Little did I know Hotels.com would use that as a reason to not refund me saying I entered into an agreement with the property when I should have called hotels.com to negotiate another hotel option. What the heck!? Ain't no body got time for that, I was busy dealing with the hotel staff that gave no cares about my prebooked and prepaid reservation, just to then have hotels.com pour salt on the wound all while trying to get to our Topgolf reservation on time. Super disappointed on all levels.

Friends_and_family Friends

10/10

Exceptional

08 Feb 2020

Imad

5/5

Excellent stay with no issues as always expected from Residence Inn.

Business

6/10

Pleasant

20 Jan 2020

Matthew

Meh

There's a bed (yay). Sitting area okay. But carpets rundown, cheap towels and gas station grade tp. Our room wasn't cleaned once in 3 days and we had to go look for clean (scratchy) towels. Won't stay here again

Partner

10/10

Exceptional

19 Jan 2020

unknown

The set up of the rooms and each room having a kitchen. Beds and pillows are very comfortable!

Leisure Family

8/10

Excellent

11 Jan 2020

Corie

The room has a spacious kitchen and was clean and comfortable. We liked the checkout time being at 12, did not like housekeeping knocking on the door telling us to get out at 11:30 maybe they shouldnt start on rooms until after check out time and learn to ask in a more professional manner as to when we were going to leave instead of telling us you kicked out!

Friends_and_family Family_with_children

10/10

Exceptional

06 Jan 2020

Verified traveler

This place was easy to get to and very quiet!! No road noise. Plenty of stores and places to eat nearby!

Friends_and_family Family

6/10

Pleasant

31 Dec 2019

Verified traveler

Not what I was expecting.

The hotel was not what I thought I purchased. I do not like outdoor entrances to individual rooms. The area doesn't seem super safe at night. Would stay at a different Marriott in the area next time.

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

Verified traveler

Don't hesitate to stay here.

Great place to stay. All staff was courteous and friendly.
No excessive noise and the breakfast was won of the best i've ever had at a hotel.

Business

8/10

Excellent

27 Dec 2019

Verified traveler

Staff was great and the breakfast was good too. Good value for your money

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

Verified traveler

loved it! will definitely be back in the future!!!

Leisure Partner

10/10

Exceptional

27 Aug 2019

Michael

Great place for a family

Very friendly staff. Room was a 2 bed 2 bath suite. Very clean and had adequate accommodations for a family of 6

Friends_and_family Family

8/10

Excellent

27 Jul 2019

Verified traveler

There was a nice breakfast in a pleasant hearth room, the grounds were well kept, the room was a good size and clean. At first it seemed a little stuffy but you can open the windows. Wish there was more light in the downstairs unit.

Friends_and_family Family_with_children

6/10

Pleasant

30 Sep 2018

Mary

First, I called to make sure we would have four beds. We had two with a pullout couch (the couch was not made up for guests with bedding and their was garbage under it.) There was no extra set of bedding for me to make it. Since it was late and the housekeeping hours were already over according to their phone system, we shared the two available beds. There were also flying bugs in the kitchen that got into my sons food while we had left and came back. Also, my kids were excited about the pool, but it had already been closed for the season.

10/10

Exceptional

14 Sep 2018

Megumi

Very comfortable stay!!

10/10

Exceptional

30 Jul 2018

Verified traveler

Nice Family Stay

Very good experience. Clean room, nice area, friendly staff. My credit card holder fell out of my bag and got left behind without me knowing it. They called my that afternoon and let me know they found and they mailed it to me. I really appreciated that.

Family

10/10

Exceptional

03 Jul 2018

Verified traveler

Loved the open and apartment style living. Great location and excellent service.

10/10

Exceptional

20 Jun 2018

Lyn

Spacious and close to shopping centers

All of the employees were very nice and helpful. Stephanie upgraded us to a one bedroom from a studio. My whole stay was great. I would definitely stay here again.

10/10

Exceptional

15 Jun 2018

Angela

The beds were a bit stiff but overall experience was great. Friendly staff and buffet breakfast was better than I expected. Two things that I hope the management would improve: 1) stop using paper plates / bowls as it's not environmental friendly and 2) enforce a strict non-smoking policy as there are people smoking (both traditional cig or e-sig) outside the building (where next to our room) and we can smell it.

Family

10/10

Exceptional

11 Jun 2018

Verified traveler

Easy check in and a nice large room. The pool and basketball court was well kept also

10/10

Exceptional

26 Nov 2017

Verified traveler

Centrally located hotel with desirable amenities

This hotel is located in a very nice area, close to shopping, restaurants and a movie theater. Our large studio room was very well appointed and the kitchen was spotless and well appointed as well.

The breakfast was delicious with good vegetarian options. The breakfast nook felt a little crowded, but I have seen worse.

Only complaint I have is that the beds are very high for us (esp. with kids) and there was a cold draft coming from under the door late in the night. TBH, the draft of air is needed if you are cooking in the room, but only inconvenient in the middle of the night.

10/10

Exceptional

15 Oct 2017

Sharna

Great Location, Amazing Staff

A+ facilities

4/10

Poor

13 Sep 2017

Laif

Terrible cigarette smoke odor

We really wanted to love the place. It was a beautiful suite.The problem was the smell. It was overpoweringly bad. It was a cross between rancid cigarette smoke and wet dog. This was a no smoking room. We thought the smell would dissipate, bit the odor remained as strong the day we left as it was when we first arrived.We were really bummed because everything else was nice. But the smell was a real buzz kill.

Family

10/10

Exceptional

24 Aug 2017

Verified traveler

Nice hotel

Nice hotel, clean and neat and nicely decorated. Kids loved the s outdoor swimming pool and spa.
Great Breakfast buffet included.

8/10

Excellent

07 Aug 2017

Verified traveler

Beautiful rooms and location

The one problem is that we had a reservation for four and only got three sets of towels. When I ask the person at the desk the next morning for 4 he said OK but the next day I still only received three.

10/10

Exceptional

07 Aug 2017

Staff and rooms were exceptional. Response to desk calls for service was amazing. Breakfast was fantastic, roomy, and clean. The only negative was that The air conditioning condensers are aging as ours both malfunctioned and struggled to cool the room in the higher temperatures we were experiencing. We will stay there again...

10/10

Exceptional

24 Jul 2017

Tabatha

Fantastic, highly recommend for families!

Huge room, and the kitchen included most every utensil we needed (although a muffin tin would've been nice, as would a second pan), the breakfast was fantastic and much better than most hotel continental breakfast offerings, the staff was superb, and the area was good if you want to hang out both in Portland and Outside of the city

Family