Mark Spencer Hotel

United States , Portland - OR
PORTLAND, 409 Sw 11th Ave
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100 reviews shown

10/10

Exceptional

20 Jun 2026

Michael Leon

Wonderful location and view

6/10

Pleasant

20 Jun 2026

Dennis

This hotel is complicated to rate.

It’s an older building in an old part of town that has a lot of shopping and a lot of dining near it. Very centrally located. But this part of town is also where there are a couple of transitional housing apartments. I never felt unsafe staying at the Mark Spencer, but the streets are really filthy in the surrounding blocks around the hotel. It’s an odd dichotomy. There are high end furniture and clothing stores all around while addicts are getting their groove on the corners of the block.

This is a pet friendly hotel so our room, though cleaned before we arrived smelled of dog the whole time we were there. The upholstered furniture had stains and so did our linens. Room is spacious and well appointed having a refrigerator and a microwave.

The shelving in the bathroom was dirty and the shampoo and soap dispensers were caked with dried conditioner and all empty. The shower, though roomy and had wonderful water pressure had mildew. Sink in the bathroom was slow to drain.

The best part of our stay was the staff. They were all very friendly and wanted to help you get to know Portland. If you drive in and have a small car, call ahead and they will generously save a parking pass for you in the underground garage if a space is available.

I personally wouldn’t stay here again. I’ve been to several three star hotels that take better care of cleaning their rooms. But you cannot beat the location or the staff.

Partner

10/10

Exceptional

19 Jun 2026

Richard

Nice clean room and excellent staff. It would have been nice if coffee was in the room. You had to ask for pods at the front desk. They did have free coffee in the lobby, but you had to be reasonably presentable to go down in the morning. Not always an option.

Partner

6/10

Pleasant

19 Jun 2026

Jeremy

The drain for the shower was ridiculous. The noise from the street was very audible in room 108. It had a great location and ease of walking for things to eat and do. The staff were friendly and accommodating. Overall I would go back but hope for a different room. For real though that shower drain is lame…

Partner

10/10

Exceptional

19 Jun 2026

Stephen

I want to commend management when I raised issues with my stay. They were proactive, helpful, and polite. I appreciate you working with me to deliver a great experience.

Self

10/10

Exceptional

19 Jun 2026

Briana

Our favorite aspect other than location was the friendly and helpful staff they were all so great as well a secure parking option for our car

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Paul

The front desk service was outstanding!

Family

8/10

Excellent

18 Jun 2026

Ram

This place is conveniently located. However, this does not have a good size lobby. No restaurant or even a decent place for enjoying a breakfast.

Self

2/10

Poor

18 Jun 2026

Louisse Aleine

You can send this message to the hotel:

We were offered an upgrade to our room, which we accepted in good faith, only to discover that the air conditioning is not working. This is extremely disappointing and does not feel like an upgrade at all. We feel misled, as we were given a room with a significant issue that directly affects our comfort during our stay.

We would appreciate immediate assistance in resolving this matter by providing appropriate compensation for the inconvenience. We hope this can be addressed promptly.

Partner

10/10

Exceptional

18 Jun 2026

Andrea

This hotel has the absolute friendliest staff I have ever encountered in my travels. Everyone was genuinely helpful, and very accommodating. And the overall building is immaculately clean, my one concern with the property is that the showers clearly need some tiling/grout repair and maintenance. I have stayed here twice, in 2 different rooms, and both showers need some attention. I'll still return in the future, the people there are diamonds in the hospitality sector.

Partner

10/10

Exceptional

16 Jun 2026

Francesca

Everything was perfect beginning to end

10/10

Exceptional

16 Jun 2026

Marny

Helpful staff and very spacious room!

10/10

Exceptional

16 Jun 2026

Cherry

The Mark Spencer is always a wonderful place to stay. The staff is friendly and helpful. The rooms are clean and comfortable. Being that it is downtown it is easy to walk to many locations.

Partner

10/10

Exceptional

16 Jun 2026

Thomas

Great staff

Partner

10/10

Exceptional

15 Jun 2026

Paul

The Mark Spencer is a fantastic centrally located downtown hotel that will not disappoint. The staff are super helpful and the hotel is very clean and well-maintained. The coffee is great and the rooms are very spacious! I highly recommend this hotel!

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

Bruce

Helpful staff, comfortable rooms and a great location

Self

8/10

Excellent

13 Jun 2026

Scott

Great location, good value, room large and comfy. Wine tasting was nice. Carpets could be replaced. Parked across the street, no problems.

Partner

4/10

Poor

13 Jun 2026

Melissa

Las condiciones de la
Habitación terribles ! El lavamanos no baja el agua , el toilet no funcionaba correctamente , todos los muebles sucios , un olor desagradable en la habitación !

Friends

10/10

Exceptional

11 Jun 2026

Robert

Very nice hotel, I would stay here anytime im in the area based on my stay.

Partner

10/10

Exceptional

11 Jun 2026

Patricia

Convenient location, spacious room, comfortable beds, nice shower. I only wish there had been a restaurant for breakfast on property. Definitely would stay again

Family_with_children

10/10

Exceptional

11 Jun 2026

Rick

Incredibly helpful staff at the Mark Spencer. Location is great: a block away from Powell’s Books and several good restaurants. Parking was right across the street.

Family_with_children

10/10

Exceptional

09 Jun 2026

Krista

The staff were friendly and its a great value! The room was beautiful with great amentities. Parking can be a bit of a hassle, if it had a valet it would have been perfection.

Partner

10/10

Exceptional

09 Jun 2026

Dinesh

Good clean rooms

Partner

10/10

Exceptional

09 Jun 2026

Gary

Friendly and attentive staff. Loved our room. It was so lean and well maintained. Looking forward to staying again!

Partner

10/10

Exceptional

08 Jun 2026

Alex

Clean room and friendly staff! Favorite place to stay in Downtown!

Partner

10/10

Exceptional

07 Jun 2026

Michelle

Clean - staff- history-

Family_with_children

10/10

Exceptional

07 Jun 2026

Forrest

Nice sized, well-appointed rooms. Very helpful staff.

Partner

6/10

Pleasant

07 Jun 2026

Josef

Lots of space in the room for the money, towels were fluffy, shower had goood shower head and rapid hot water. Centrally located in Pearl District.

Walls thin. Cafe shut down. Elevators old and slow. WiFi slow. One block away were addicts and homeless people. Little premium cable. No pool or jacuzzi

10/10

Exceptional

06 Jun 2026

Merle

Best price for parking in downtown under $40/day (open lot across the street and underground parking beneath hotel). Very helpful staff. Hotel is close to major sights of Portland, great restaurants, and public transportation stops within steps of the hotel.

Partner

10/10

Exceptional

06 Jun 2026

Gabriel

Amazing area around the hotel, beds very comfortable and staff treated us amazing. Will be back

Partner

10/10

Exceptional

05 Jun 2026

Keisha

The front desk guy (I hate that I didn’t get his name) was amazing! So nice, so friendly, good communication about parking, and was really quick when I told him I was in a rush to check in and get to a concert. Room was clean and the bed was extremely comfortable!!!

Self

8/10

Excellent

03 Jun 2026

Gary

Self parking was available on-site in a basement garage. Very tight parking even for smaller vehicles. Being tired from a day of driving, I managed to scratch the side of my vehicle on one of the support columns. Apparently, on-street parking is available, but I would probably be uncomfortable with that, also.

Self

6/10

Pleasant

02 Jun 2026

Angela

Stinky rooms and no check in till 4 pm sharp.

6/10

Pleasant

02 Jun 2026

Takumi

We chose this hotel for its convenient location within walking distance of a concert hall, restaurants, and shops, and importantly, for its self-parking option. Self-parking in downtown is surprisingly hard to find, so that was a big plus.
The hotel is older and on the smaller side, but well maintained. The one area that could use more attention is the edges of the walls and glass doors in the bathroom, which needed a more thorough cleaning.
One unexpected surprise: there is no in-room coffee unless you request it. Worth knowing before you arrive.
Our reservation was for two adults and a 15-year-old child, and all three of us checked in together. The sofa bed bedding was not in the room, and when we called the front desk, we were told we should have requested it at check-in. Our child is 15 and taller than both parents, so it should have been clear that three people cannot share a king bed. Having the sofa bed bedding already in the room, or simply asking at check-in, would go a long way in making guests feel well taken care of. It does not hurt to ask.

Family_with_children

10/10

Exceptional

01 Jun 2026

Christian

An affordable and lovely stay! I messaged ahead to request a parking pass and they set one aside for me in advance without any issues. The amenities were wonderful and the hotel is in a great spot in the area! I was able to walk straight from the hotel to different shops without having to worry about parking. I was moving across the country and had to leave some of my belongings in my vehicle overnight and felt safe doing so (although I don’t suggest ever doing that!) as the parking garage was well lit and secure.
When checking in I talked with a girl at the front desk that was absolutely the sweetest, I wish I grabbed her name! Overall a great stay and would love to stay again!

Self

10/10

Exceptional

31 May 2026

Richard

Everything was great. Staff was awesome room was clean. The only issue I had was the AC in my room was did not work properly or was too old but no complaints other than that.

Family_with_children

6/10

Pleasant

31 May 2026

Matthew

Bed was terrible but room was quiet

Family

10/10

Exceptional

31 May 2026

Ann

To be welcomed as we were at check in was so uplifting. We were also given a customized list of great nearby vegetarian restaurants. The staff managing customer

10/10

Exceptional

31 May 2026

Kaylee

Very friendly and helpful staff and onsite parking garage at a reasonable fee. The room was quiet!

Friends_and_family Family

10/10

Exceptional

31 May 2026

Tommy

I enjoyed the available coffee and tea as well as the room with a kitchen. The staff were also incredibly friendly.

Partner

10/10

Exceptional

31 May 2026

Yamilet

Corner king with kitchen room was excellent. Beautiful view of the city, very clean, extremely comfortable bed, very roomy, coffee maker and coffee provided. Great quality ropes provided for our use.
Very good bottle of wine per stay provided plus wine tasting every day from 5-6 pm at the beautiful lobby area.
Wonderful staff, easy accessible paid parking.
However, it is very unfortunate the area around the hotel didn't feel too safe. But the hotel was perfect.

Partner

10/10

Exceptional

30 May 2026

Thaddeus

Property is in perfect location for downtown Portland area. Staff is friendly and very helpful. Have stayed here several times and will continue to use when in Portland

Partner

10/10

Exceptional

30 May 2026

Thomas

Modern amenities, great location.

Partner

10/10

Exceptional

30 May 2026

James

Great atmosphere

Partner

10/10

Exceptional

29 May 2026

Richard

The Mark Spencer Hotel has an excellent rating that is well deserved. The lobby is cozy and quiet with plenty of places to sit and relax. Our room was clean, nicely furnished and decorated, and the bathroom was also spacious. The bed was sooo comfortable, just fantastic.
Lastly the hotel is an incredible value. Strongly recommended.

Partner

10/10

Exceptional

27 May 2026

Peter

Very easy visit. The staff was helpful and friendly. Clean room. Just as advertised!

Self

6/10

Pleasant

26 May 2026

Hugh

Great location and friendly staff. Enjoyed complimentary wine hour. Unfortunately room was small, outdated, and a bit dirty.

Partner

8/10

Excellent

26 May 2026

LEE

Family

8/10

Excellent

25 May 2026

April

Nice hotel! Within walking distance of so many great places.

Partner

10/10

Exceptional

24 May 2026

Kayla

Great staff, loved the free bottle of wine on check-in for being an Expedia member! Free wine reception in the lobby. Will stay again!

Friends

10/10

Exceptional

24 May 2026

Dawn

Central walkable location with an excellent room at a reasonable price. Hard to beat.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Tim

Great stay in downtown Portland!!

Friends

10/10

Exceptional

23 May 2026

Aleki

Harrison was awesome and very friendly throughout our stay. I’ve stayed in more than fifteen hotels in the Portland area, and this is one I find myself coming back to regularly.

Partner

10/10

Exceptional

22 May 2026

Nicolas

Cool location close to the train and walking distance of two good neighborhoods

Partner

8/10

Excellent

22 May 2026

Paul

Very friendly staff. The hotel is older, but still well maintained. Close to food and drink spots.

10/10

Exceptional

22 May 2026

Kerry

Smooth check in, close parking, excellent block of restaurants!

Partner

10/10

Exceptional

21 May 2026

Molly

We've stayed at the Mark Spencer Hotel many times and love the comfortable rooms and location in downtown.

Partner

8/10

Excellent

21 May 2026

PETER

No daily housekeeping, heating not working well.

Partner

10/10

Exceptional

19 May 2026

Anthony

Had a great experience with the Mark Spencer hotel. From check in to check out everything went so smooth. They allowed me to check in early. Helped me with my luggage. Staff was super friendly. Room was very clean and plenty comfortable. The gym room could use a little help but that’s not a huge deal. Would definitely recommend staying here.

Self

10/10

Exceptional

19 May 2026

shelby

Booked this hotel last minute as a girls overnight trip for my daughter who was turning 16. When the front desk staff found out it was her birthday they upgraded our room to one with a better view and gave her cookies and chocolate. The front desk staff were very sweet and personable. The room was great, clean, and I had no complaints. We spent a lot of the evening at Powells book store which is a quick walk and got burgers for dinner at mcmenamins. Nice location with plenty to walk to. Would stay again!

Friends_and_family Family

10/10

Exceptional

18 May 2026

Bridgette

We've stayed at the Mark Spencer Hotel several times. We've enjoyed it, even though its an older building. I think the only thing I dislike is the small parking garage.

Family

6/10

Pleasant

18 May 2026

Lance

It had been years since I stayed here and wanted to revisit because of the location. While I didn't dislike the stay, a few things could and would have made it much better. Housekeeping missed quite a bit of details that would have made the stay more comfortable. My room was a bit dusty. The glasses/mugs weren't washed/cleaned properly. Apparently the room hadn't been vacuumed thoroughly since there were crumbs and clothing stands visible throughout. The biggest issue was the mold in the shower, which I brought up to the front desk and they insisted it was not removable. I was able to scrape it and remove a small bit , so I'm confident that they could have also. Spray it with bleach or ammonia (I suggested that). That was apparently ignored even after I was told someone would come by.
Not expecting perfection, but another set of eyes should be sent to make sure the job is being done correctly.

Self

10/10

Exceptional

17 May 2026

LaDonna

The location allows you to walk to the water front, the weather machine, we were able to take in the Saturday market. I highly recommend this. The staff are awesome. The wine and music on Fridays and Saturdays was excellent.

Partner

10/10

Exceptional

17 May 2026

Paul

I slept well here and the staff was very helpful! I loved the complimentary bottle of wine and coffee! In the evenings there was a nice wine and cheese hour from 5-6. This is a nice location for Amtrak traveling and also it’s an easy walk to downtown transit! It’s a happening neighborhood! The staff really went all out to help make my stay amazing!

Self

6/10

Pleasant

16 May 2026

Jennifer

While I wanted to love this place because I love a historic hotel and the staff were beyond kind and thorough, the age and lack of maintenance became deterrents rather than charming.

A smell of age, and not in a good way, permeates the property. Inside the room, things are dirty and worn down. The chair was covered with a myriad of stains and some kind of physical substance (perhaps food?). The bathroom grout, floor boards, and fixtures all needed attention. And, unfortunately, the smell permeated everything.

We made it through the night as we were moving on in our vacation the next day, but it’s not a place I would recommend even for a night, sadly. There is so much potential with a great building and staff; it just really needs some significant maintenance and an ongoing plan for thorough cleaning.

Partner

10/10

Exceptional

16 May 2026

Bob

The room was great and we enjoyed happy hour. The location is great for shopping, dining and local events.

Partner

8/10

Excellent

16 May 2026

Deborah

Excellent location near Powell’s. Good restaurants nearby. Great way to spend a couple of days in Portland.

8/10

Excellent

16 May 2026

John

The Mark Spencer Hotel has a friendly staff. There is a 5pm complimentary Wine hour and on Saturdays there is a 1 man band Jim ? He was unique and very gifted a joy to be entertained by. The room we stayed in had a kitchenette and a king size bed that was very comfortable. The bathroom was very well laid out and upscale with a excellent rainshower no lack of water pressure. The hotel is just around the block from the Ritz Carlton and there are a lot of choices to eat and have a drink. Unfortunately Portland has a homeless and drug community that lives on the streets near by. But you can not escape them since they are all over the city. We invariably give small donations to some of them since it is a sad sad sight to see the suffering. I would stay here again.

Pet

10/10

Exceptional

15 May 2026

Mary

Wonderful hotel with easy access to great restaurants and a secure parking garage.

Business

10/10

Exceptional

15 May 2026

synthia

No on site restaurant or bar. Staff was amazing!!! Hated having to park my own car in their garage. Lol

Partner

8/10

Excellent

14 May 2026

Robert

Did not have breakfast available.

Partner

10/10

Exceptional

14 May 2026

Elizabeth

Very cute hotel and close to everything!

Partner

10/10

Exceptional

13 May 2026

SHANE

Welcoming and comfortable.

Friends_and_family Family

8/10

Excellent

12 May 2026

Kristi

The room was great in terms of its size, but it could have been a bit cleaner - the glass topped coffee table had a lot of crumbs trapped between the glass and the metal edge which wasn't the best look.

Family

10/10

Exceptional

12 May 2026

Diana

The room was very clean and very comfortable. Just stayed a night, so did not utilize amenities. Staff was very friendly and helpful.

6/10

Pleasant

11 May 2026

Patrick

The Mark Spencer is not what it was. We have stayed here I think four times and the most recent visit likely will be our last. First kudos to the staff for being solicitous and very helpful. However our room was not cleaned well. We found an old soap wrapper in the bathroom, some lost headphones under the bed, and a spent coffee packet in the coffee maker filter basket. We didn't dare use any of the mugs or glasses in the room, some of which were visible dirty. Apparently the booking included a bottle of wine, which no one offered us. We didn't miss it but the principle of the matter is indicative.

The breakfast options were nice to have but would have been better if the advertised fresh fruit had been available. We enjoyed a tasty breakfast sandwich but received it on an English muffin instead of the requested croissant. Not a huge deal but again, indicative of the attention being paid to details. Top notch drip coffee from Peru and a very good espresso helped.

From check in to check out the staff uniformly were helpful and courteous. John greeted us out front upon arrival and when he learned that we were running late he most graciously helped us get our bags to our room, as we had to park across the street due to the garage being full. Easy parking which was nice.

It saddens me to see what was a home-away-from-home fail to meet the standards we used to appreciate at this handsome old hotel.

Partner

10/10

Exceptional

11 May 2026

Trisha

Nice room

10/10

Exceptional

11 May 2026

David

Clean room, friendly staff great location.

Self

10/10

Exceptional

11 May 2026

Helen

Bed was super comfortable but glad I brought my own pillow. The staff are super helpful and professional. Would be happy to stay here again.

Friends

10/10

Exceptional

10 May 2026

Silo

Clean room, nice staff.

Partner

10/10

Exceptional

10 May 2026

Courtney

The most Portlandy hotel in Portland!

Self

10/10

Exceptional

10 May 2026

Daniel

We had a wonderful time! The room is very clean, staff are wonderful, breakfast good.

Partner

2/10

Poor

09 May 2026

Shoshi

The Mark Spencer hotel is the worst hotel in portland. The hotel itself is a boring nightmare with no character. However, it's the staff that makes it a horrific place to stay. When I stayed there for one night they lost $1000 worth of my belonings. I had just fled across country from an abusive relationship and could only bring 2 bags and my dog. They refused to compensate me in any real way, even though I had checked my luggage with them and they were responsible for keeping it. The manager is a night mare man who implied nothing I owned could be worth more that $100. I am 1000 miles from home and don't even have clothes. They also lost mine and my dogs medications, which are not replaceable. If you are staying in Portland, at least go across the street to the Clyde, it's a better hotel, with better staff, than won't try to ruin your livelihood.

Self

10/10

Exceptional

08 May 2026

Judith

We loved the large King suite. The complementary Happy Hour wine was lovely and the coffee was delicious. All staff were very friendly and helpful. The location of the hotel was great - walking distance to many shops, restaurants and the river walk. We will definitely be back!

Friends

8/10

Excellent

08 May 2026

Lawrence

I was fortunate enough to be upgraded to a large room with a king site bed and a completely equipped kitchen. The quality shows in this hotel.
There are a couple of good restaurants within walking distance. The area looks worse than it actually is because a group of volunteer kitchens feed the homeless a couple of blocks from the hotel.
I would recommend this hotel as getting so much more for your money. I even received a bottle of Wild Hills Oregon Rose because I booked with expedia.

Self

10/10

Exceptional

08 May 2026

Susan M

Staff writer as very hospitable and helpful

10/10

Exceptional

08 May 2026

Dylan

Very nice front desk staff and a cool hotel. For the price it's amazing

Partner

10/10

Exceptional

07 May 2026

Caleb

Absolutely amazing Hotel! Extremely satisfied with our stay. Timmy at the front desk was extremely helpful and kind. We will for sure be staying here again the next time we are in Portland.

10/10

Exceptional

07 May 2026

Kerry

Such a marvelously updated old building!

Partner

10/10

Exceptional

06 May 2026

Alejandro

Clean room and friendly staff

Family

10/10

Exceptional

06 May 2026

Dustin

Quick and easy check-in, friendly and helpful staff, clean room

10/10

Exceptional

06 May 2026

Michael

Nicely located hotel, great staff, clean rooms.

Self

10/10

Exceptional

06 May 2026

Tamyra

10/10

Exceptional

05 May 2026

Douglas

This hotel is beautifully maintained, has comfortable beds, and hot water that doesn’t disappoint. I absolutely loved the centrality of its location, being able to travel on-foot to everything downtown with great ease. Plus, the romantic inner-city views would melt the iciest hearts. Love, love, love!

Partner

10/10

Exceptional

05 May 2026

Denise

Very clean and staff very attentive to your needs. Would recommend.

Family

10/10

Exceptional

04 May 2026

Bobby

Very nice, clean, comfortable beds and walking distance to restaurants and places to hang out.
Would recommend staying anytime