The Duniway Portland, a Hilton Hotel

United States , Portland - OR
PORTLAND, 545 Sw Taylor
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Arianna

Staff was great and super friendly. My complaints are that the room was not super clean. The bathroom sink was filthy, and you could see water stains on the shower from previous use. A lot of the walls had noticeable paint chips and the bed frames were extremely worn out and pealing. Also, although the elevator says you cannot use it without a keycard 99% of the time you could go in and press a button without scanning the card and it would work. From a safety standpoint I wasn’t a fan of that. As far as location this hotel is very central to downtown and it was $35 a day to park in the garage which was cheaper and safer that areas near by I felt.

10/10

Exceptional

05 Mar 2026

Maura

Clean room friendly staff

Self

4/10

Poor

19 Feb 2026

Jacqueline

If this was a 3 star hotel the rating would have been higher as that’s what it is. I simply cannot fathom why this is rated as a 4.5 star hotel.

Service is what makes highly rated hotel stand out. This was sorely lacking. A line up to the door at check in with 1 person working and that one person not very friendly made for a horrible check in.

No answer any time we called front desk or housekeeping - room was lacking extra blankets and drinking glasses. We had much better luck with the AI texting as at least they sent someone to check why our heat was not working.

We sent a text at checkout to have a luggage cart brought to our room only to be told sorry, we are busy come get it yourself! 4.5 star… really.

The room was clean but rough shape. The headboard was a soft fake leather and it had huge unsightly gouges and scratches all over it. There was a coat peg board on the wall and some of the pegs were broken off.

And our heat didn’t work! They have it set it so you cannot go higher than 73. It was snowing and cold! Maintenance had to come and bypass the setting so we could turn it up.

The location was about the only good thing I can say about this hotel. We felt cold, ignored, and definitely not pampered as we usually are at 4.5 star hotels.

Do better Hilton or lower your rating.

Partner

6/10

Pleasant

04 Feb 2026

Maymuna

The room was in an OK condition. Biggest drawback was the t v not being accessible with streaming services.

10/10

Exceptional

01 Feb 2026

Luis

Excelent service

Friends

10/10

Exceptional

28 Jan 2026

Kirstin

Super comfortable beds and a beautiful hotel!

Business

10/10

Exceptional

26 Jan 2026

Kelly

From our check in to check out, it was a great stay. Staff customer service and rooms were well above average. Happy to recommend this hotel to others.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Rachel

The Duniway never misses. Relaxed vibe, wonderful views, nice pool, good dining, and kind staff. Something hotels like the heathman could learn from as the Duniway keeps up with the times. Will return again.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Estoria

Amazing. Staff was very helpful and responsive to all our needs

Partner

10/10

Exceptional

13 Jan 2026

Kat

Amazing room and service.

Leisure Self

10/10

Exceptional

12 Jan 2026

Jaime

Great hotel, great location , great stay.

Partner

6/10

Pleasant

11 Jan 2026

Rebecca

Room was clean, but disappointed in size of the beds and small bathroom.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Nolan

Amazing facility and Friendly, courteous staff. Excellent stay !!!

Partner

10/10

Exceptional

09 Jan 2026

Courtney

Gal at the desk was great, as usual.

Business_and_leisure Self

10/10

Exceptional

07 Jan 2026

Kimberly

Our corner king room had a stunning city view—truly beautiful. Check-in was smooth and welcoming; the front desk team was kind, knowledgeable, and helpful. We also loved the convenience of entering from the parking garage directly into the hotel lobby. The bar and lobby area were inviting and lively, with a great mix of people enjoying drinks and snacks. We will happily stay here again.

What stood out: friendly staff, clean/comfortable room, beautiful views, and easy parking access.

Business_and_leisure Partner

10/10

Exceptional

03 Jan 2026

Donald

Courteous staff, quick check-in, nice room.

Self

10/10

Exceptional

28 Dec 2025

Gianna

Hotel was beautiful. The staff was very friendly and helpful. Loved the location, we were ablw to walk around everywhere.

Business Family

10/10

Exceptional

27 Dec 2025

Chun Wei

Nice area, friendly people

Friends

2/10

Poor

17 Dec 2025

Lindsey

Rude service cant watch tv only live tv pool is cold and not what i paid for

Business

6/10

Pleasant

07 Dec 2025

Janielle

Unfortunately we did not have a great experience at this hotel. To begin with the room advertised on Expedia said their was a tub but it room had no n tub. The staff at the Hilton said it was incorrectly advertised because only their queen rooms had tubs and ours was a queen. Secondly ,Our room was directly across from the elevator making it impossible to sleep with all of the noise of dogs, children and rowdy guests. We were offered another room from the noise but again there was no tub and it was almost midnight and we were already settled in. My conversations with the online staff did not handle my complaints well. We will not stay here again

Partner

4/10

Poor

03 Dec 2025

Cheryl

We did not get the rooms requested. Also there was a $75 per night per room upfront charge that had to be paid as soon as we got there. Not just a hold, they charged my card fully. So for the week for 2 rooms was $900 upfront after already paying for the rooms. This charge isn’t listed anywhere, was very unexpected considering the amount of conversations I’d had with the hotel prior to arrival, still hasn’t been refunded.

Leisure Family

8/10

Excellent

01 Dec 2025

Alex

Room and overall hotel was good. Clean, bed was comfortable, and it was decently quiet for being in downtown Portland!

The only downside is there was some miscommunication with the hotel staff and the amenities offered.
We were told the bar and lounge was open until 1am. It was about 11:30 when my friend and I sat at the bar downstairs, all we wanted was a hot chocolate lol. We sat for about 10 minutes before the bartender appeared and then proceeded to completely ignore us. He didn’t make eye contact or speak to us whatsoever, just cleaned up and walked out the back to never return. We sat for probably another 15 minutes before the lady at the front desk finally mentioned they were closed. Let me also say there were other guests that had just been waited on and handed drinks.
Huge bummer!!

Leisure Family

10/10

Exceptional

22 Nov 2025

Karen

Close to the concert hall and lots of good restaurants.

Partner

8/10

Excellent

19 Nov 2025

Raven

N/a

6/10

Pleasant

11 Nov 2025

Valerie

There was no breakfast provided! Only room service that was at an additional expense. The room needed a refresh: Peeling paint on the bathroom ceiling, Headboards looked like they had been clawed by an animal. Wall paper in hallways was keyed and torn.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Francesco

Staff was very very nice, place was well put together and clean. Celebrated our anniversary and staff brought a cake up to our room, very grateful for you guys for making our stay amazing! Will be back and highly recommend

Leisure Partner

10/10

Exceptional

01 Nov 2025

Leanna

Great staff! Excellent location!

10/10

Exceptional

30 Oct 2025

Maura

Excellent property. Clean.

Business

8/10

Excellent

30 Oct 2025

Judith

Always stay here because it’s a reasonable price and I like the parking connected to the hotel

10/10

Exceptional

30 Oct 2025

JEREMIAH

Very clean, very friendly. Great location. Indoor pool is lovely although a little cold. Onsite bar and restaurant was fantastic.

Leisure Family

10/10

Exceptional

29 Oct 2025

Katherine

The lobby is fun with a nice bar and restaurant. The room was very clean and comfortable. It's right downtown so very easy to hop on the Max to get places.

Business

10/10

Exceptional

25 Oct 2025

Sandra

It was very nice.

Leisure Family

8/10

Excellent

24 Oct 2025

Michael

Great location and facilities

10/10

Exceptional

22 Oct 2025

Ward

Breakfast was not free

10/10

Exceptional

17 Oct 2025

Rigoberto

Great experience

10/10

Exceptional

14 Oct 2025

Brian

Good location

Business

10/10

Exceptional

13 Oct 2025

Amanda

Great location with attentive staff.

Partner

10/10

Exceptional

11 Oct 2025

Lisa

10/10

Exceptional

08 Oct 2025

Pamela

Located in a nice area of downtown, with a bar, restaurant, and a parking garage right next door (or valet!) The rooms were clean, spacious, had a stand-alone desk and couch. The dinner and breakfast were really good too, and friendly staff! Will stay here again!

Business Self

10/10

Exceptional

06 Oct 2025

Linz

Everything was great!

Leisure Self

8/10

Excellent

06 Oct 2025

Kenia

Beautiful hotel & one of my favorites in Portland. It features gorgeous decor that seamlessly marries mid-century style with contemporary elements. The staff is incredibly friendly and helpful. The pool is nice, and the courtyard is lovely. And you can't beat the views.

However, it could use some updates. In a top-floor king room, there was a weathered couch and headboard, missing chunks of material or paint. The ceiling looked like it had messy, silly putty in a bare hole. Hooks to hang clothes contained old, dried glue. Lastly, there is no smart TV, just an outdated cable one; this is one of the updates that is most needed. I will return because I love the space, but these are the reasons I didn't give the full five stars.

Partner

10/10

Exceptional

06 Oct 2025

Tara

love the location and walkability to downtown and PSU campus

Business Self

10/10

Exceptional

03 Oct 2025

Kimberly A.

Room was clean. Nice location

Business Family

6/10

Pleasant

02 Oct 2025

ingrid

Good hotel. The negative was the restaurant doesn’t operate tor lunch. Overall good business traveler place to stay.

Business

10/10

Exceptional

25 Sep 2025

brandy

Parking could be better. But otherwise an amazing hotel and had a great stay.

10/10

Exceptional

24 Sep 2025

Courtney

Lovely!

Lovely stay! Delicious restaurant, enjoy small but warm swimming pool, and outdoor lounge patio area!

Friends_and_family Friends

8/10

Excellent

20 Sep 2025

Aaron

Liked the walkability, the bar, and overall room design. Didn’t like that the advertised “large TV” had no internet connection for streaming. Also the room was dimly lit, and the water pressure in the shower was low.

Leisure Partner

8/10

Excellent

18 Sep 2025

Maria

the hotel was very nice. the receptionist was really nice as well. however, the bartender wasn’t friendly whatsoever. i asked what he recommended and he said in a tone “ i don’t know what you like.” that was the only bummer.

Leisure Family

10/10

Exceptional

15 Sep 2025

Robert

Nice but my room 2034 had a rough life. It was also a long walk from the elevator with my bags.

Leisure Self

10/10

Exceptional

14 Sep 2025

Darley

The hotel was located in a very nice area downtown, and very walkable.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Jacob

Beautiful hotel kind staff, very happy with my stay

Leisure Friends

10/10

Exceptional

05 Sep 2025

Ryan

Great hotel in a really great location! The hotel is surrounded by so many great restaurants and shopping options, however the hotel is very quiet which is great. The area is also safe and walkable, and the rail service is available just a block away. I will definitely be staying again on my next trip!

Leisure Self

10/10

Exceptional

02 Sep 2025

Rachel

They were very nice & accommodating

8/10

Excellent

01 Sep 2025

Daizy

Amazing location and hotel to stay in Portland.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Hannah Marie

The rooms were clean and staff were friendly and accommodating. A lot of dining options and high end shops around the area that’s walkable.

Leisure Friends

10/10

Exceptional

31 Aug 2025

Jimmil

Great

Leisure Self

6/10

Pleasant

30 Aug 2025

Mark

It was ok. Parking was tough

Leisure Partner

10/10

Exceptional

30 Aug 2025

Filiz

Elegant would be the only word to describe Dunaway! We loved our stay here as always.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Mia

This property was perfect from the staff to the accessibility

10/10

Exceptional

22 Aug 2025

Manjeet

Loved the hotel! Great for families. The restaurant had a great brunch and dinner menu. The lobby bar was beautiful but the main bartender was SO RUDE. He looked miserable and would just walk away in the middle of your order. I was stunned with his behavior. Other guests were also complaining about his service.

Leisure Family_with_children

8/10

Excellent

21 Aug 2025

dan

Good position in the city

Leisure Partner

10/10

Exceptional

16 Aug 2025

Ginger

Great location for exploring downtown. Hotel was clean and comfortable. They did have onsite parking but it was very tight for large vehicle. Probably no worse than any other downtown location.

Leisure Family

10/10

Exceptional

15 Aug 2025

Talana

Great

10/10

Exceptional

12 Aug 2025

Brian

Great room and fantastic brunch!

Leisure Family

8/10

Excellent

11 Aug 2025

Joshua

Front desk staff was great and very friendly. The bar staff member was extremely slow and the bartender was not welcoming and seemed to have no urgency. We ended up leaving because it took so long.

Leisure Friends

8/10

Excellent

11 Aug 2025

Conner

Elevators need checked or something

Leisure Family

10/10

Exceptional

05 Aug 2025

mark s

I loved the pillows. The staff was excellent and the food was good.

The coffee maker in the room was funky and a bit difficult.

10/10

Exceptional

30 Jul 2025

Sara

Great location, clean rooms, small pool

Leisure

10/10

Exceptional

23 Jul 2025

Catherine

Comfortable, spacious, great location, great service. Our second time staying here and both times have been excellent. The facilities/maintenance staff especially went above and beyond on a request. Big thanks to all!

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Angeline

The room was spacious and tv large. Very Portland themed and easy, walkable area for shopping around.

Leisure Self

10/10

Exceptional

19 Jul 2025

Derrick

Excellent location in Portland

10/10

Exceptional

18 Jul 2025

Jeremiah

Always love the Duniway. The staff, food, room, and the parking!!

Leisure

10/10

Exceptional

16 Jul 2025

keely

Nice hotel

Leisure Partner

6/10

Pleasant

13 Jul 2025

Kathryn

I am a frequent \"staycationer\" and usually sort my booking search by 4+ stars, 9+ guest rating. This time I risked lowering my filter to 8+ rating and selecting The Duniway based on the appealing patio and lobby photos. It was among the more expensive options, yet of the places I have *stayed, the room was disappointing. Stained carpet, scuffed pleather headboards, odd paint touch-ups, no character.

The beds were comfy and the TV, shower, and lobby were nice, but for the price it was an average value at best. As for the patio that tempted me to book, it was an attractive space but the seating was pretty worn out and uncomfortable. I am guessing this hotel was great at the time it opened, but it needs TLC, or to lower its rates to match its current state.

I regret that I chose this relative \"splurge\" as a special treat when I could have stayed at the Heathman or The Nines for a similar price, or the more comparable Bidwell or lovely Dossier for significantly less. This mini-vacation was a consolation prize for the milestone Vegas b-day trip that BFF and I had to cancel because she recently suffered a house fire, and it was not the luxury experience I had hoped for.

*I have also stayed at The Benson, Woodlark, Deluxe, Vintage, Royal Sonesta, Zags (similar upkeep issues but way cheaper), Hi-Lo, and Vance. I am probably the LEAST likely to return to Duniway unless they were running a big promotion.

Not a bad hotel, just a poor value compared to competitors. (Nice staff!)

Leisure Friends

10/10

Exceptional

13 Jul 2025

Britnee

Nice pool and gym. Little loud at night with doors, but overall a good stay.

6/10

Pleasant

11 Jul 2025

Dagny

The bellman Shaun was outstanding. Very personable, happy to help me with 3 kids. Made each one of feel welcome and had lots of knowledge about things to do. The dine-in option is terrible, it isn’t clear what the stipulations are. It’s basically uber, except with uber I can at least contact the person bringing the food. The menu to choose from lacks an option to ask for things like napkins or extra silverware. There is no direct contact to the dining option and you have to go through hotel staff, responses took between 15-20 min. Our pizza from the dine in option wasn’t cut and we asked to have cutlery brought up and were told to go to the hotel restaurant (which we didn’t order from). I was one adult with three young children and couldn’t exactly bring everyone downstairs for things like a knife or ranch (which the order included but didn’t deliver). We ended up ripping it with our hands. I had also mentioned we were there for a birthday stay, asked where I could find a good desert and again was told to basically go downstairs and ask the restaurant myself. There is basically zero room service for anything outside towels or robes. Before Shaun was able to come meet us, I was told to come downstairs and “maybe grab a luggage cart” because the front desk wasn’t sure there was one. i requested valet bring my car I noted a specific time and they brought it almost 20 min early, it felt very rushed. Don’t go expecting typical hotel experience for this type of establishment.

Leisure Family

10/10

Exceptional

03 Jul 2025

Sara

Highly Recommend

Great location, convenient parking in the same block. Lobby bar, coffee shop and restaurant all very convenient. Location, location, location!!

Friends_and_family Family

8/10

Excellent

03 Jul 2025

Bhavik

Outside seating area and breakfast were fantastic. Great spacious room.

10/10

Exceptional

01 Jul 2025

Jeff

Very nice property! Would definitely stay there again the next time my wife and I are in Portland.

Leisure Partner

8/10

Excellent

30 Jun 2025

jesus

Good place, can be better.

Hotel overall is a good place to stay. I would have liked a better atmosphere at the bar and maybe a little more friendly. Bartenders were novice mixologists.

Partner

8/10

Excellent

29 Jun 2025

Krista

I loved the art and decor of the building.

Leisure Family

10/10

Exceptional

28 Jun 2025

Amy

Beautiful spacious room with very comfortable bed and good pillows.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Marrah

We had the best time during our stay here. Ideal location, great places in walking distance, and awesome hotel/staff! Highly recommend and we’ll be back

Leisure Family_with_children

10/10

Exceptional

25 Jun 2025

Amanda

All was great but they could have used another server in the bar for a Saturday night.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Stephen

Great place to stay in downtown.

10/10

Exceptional

22 Jun 2025

Monica

Check In was smooth and hotel was nice and clean. Will be staying again

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Leslie

Huge opportunity for Front Desk management training.
Don't forget People make the difference Hilton.

10/10

Exceptional

15 Jun 2025

April

From the moment I walked in, I felt welcomed by the friendly staff who went out of their way to make sure I was comfortable. The room was spacious and beautifully decorated, with amazing city views that made my stay even more enjoyable.

I also loved the on-site dining; the food was fantastic and featured some great local flavors. Plus, the hotel is in a prime spot, making it easy to explore all the fun things Portland has to offer. Overall, it was a wonderful experience, and I can’t wait to come back!

Partner

10/10

Exceptional

09 Jun 2025

Aurora

We loved it

10/10

Exceptional

03 Jun 2025

martin

It’s in a great location and has good charm and character. Very nice friendly desk staff, restaurant staff not so much. Excellent attached parking.

4/10

Poor

28 May 2025

Weilei

Front desk was not friendly and kind of rude, and in the shower there’s no floor mat, and I have to use the hand towel on the floor, it didn’t really meet what I expected. Will not come back again.

Business_and_leisure Partner

6/10

Pleasant

26 May 2025

Jenni

We had an average stay. Lobby was nice. Room was in a little bit of disrepair. Paint peeling and damaged furniture. Bathroom needed to be renovated. Valet was very slow.

Leisure Family_with_children

10/10

Exceptional

20 May 2025

selegen

6/10

Pleasant

15 May 2025

Krista Rae

Rooms were meh. Bathroom shower had some mold in the grout. The restaurant was amazing for dinner…didn’t get to swim in the pool. Need better blankets on the bed… they were thin. I hate that. I don’t think I’ll go back to stay at the hotel but the restaurant was worth going back to for dinner again.

Leisure Family

8/10

Excellent

13 May 2025

KIM

Wonderful downtown location. Vintage vibe with comfortable bed. Security was well executed. I would stay here again.

Leisure Self

8/10

Excellent

09 May 2025

Jennifer

No Housekeeping Despite Door Sign That Says Yes

I really enjoyed the Duniway. It's a nice hotel with large rooms, comfortable beds and modern amenities. Unfortunately, there was a mix up and the hotel did not provide housekeeping at all during my 3-night stay. For some crazy reason, I thought hanging the YES side of the card on my door meant I wanted housekeeping, but after returning to a dirty room again on my last night, the staff informed me that Hilton has a policy of not entering a room when a card is hung on the doorknob regardless of the message. You read that right—apparently a door hanger communicates to the housekeeping staff, that they are NOT to enter the room—whether it hangs on the \"Yes\" side or \"No\" side. You would think Hilton Hotels had figured out the Do Not Disturb sign by now.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Justin

Nice standard Hilton Hotel experience

10/10

Exceptional

24 Apr 2025

Emily

Lovely property and accommodations

Leisure Partner

10/10

Exceptional

23 Apr 2025

CATHRYN

great location , ample parking onsite . will definitely consider this hotel again when back in the area. Loved the Downtown layout :)

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Amber

I really liked this property, My only concern is the lack of ability to fill a water bottle. In a time when we are drowning in plastic, having $4.00 plastic water bottles as the only option for filtered water is a real bummer. Everything else was great!

Leisure Self