Embassy Suites by Hilton Portland Downtown

United States , Portland - OR
PORTLAND, 319 Sw Pine Street
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100 reviews shown

8/10

Excellent

10 Mar 2026

Melinda

We loved the pool. The hot tub wasn't working and I wished they would sent us a not when we booked it for the night

Partner

8/10

Excellent

10 Mar 2026

Hannah

The hotel was beautiful and clean. The breakfast was alway good and the made to order omelets were amazing! Staff was also always pleasant and helpful.

My only complaint was the parking. I understand downtown locations have limited parking and valet may be the only option they can offer. However, charging $65 per night for your guests plus tip is extremely ridiculous. Your guests are already paying to stay there, it should not be that much for your guests. Thankfully, the gentlemen at valet let us know about a more affordable parking garage a couple blocks away where we could park.
So if you plan to stay here, set aside about another $75 per night you plan to be there if you want to use the valet option

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Joel

I've stayed here on multiple occasions and have enjoyed my stay every time. The reception drinks and buffet style breakfast are nice amenities and the staff have always been helpful and pleasant!

Family_with_children

8/10

Excellent

09 Mar 2026

Stephanie

This hotel needs a freshen up. Beds were comfy, thin walls made for loud hallways and nights. Sticky floors everywhere and the breakfast in the basement was weird. Wouldn’t go back.

Friends

8/10

Excellent

09 Mar 2026

Robert

Cool historic property, nice overall. Location good, but I recommend heading west when on foot for dining and shopping. Pictures on the website for the studio king are misleading. We were initially disappointed with the room, but the positive vibe of the staff and the decent amenities made up for it.

Partner

10/10

Exceptional

06 Mar 2026

Charlene

The room was nice and comfy. i love this place when we come for cheer competitions. It’s our favorite to stay at. We love that voodoo donuts is close. Overall, its a good hotel to stay in portland.

Family_with_children

10/10

Exceptional

01 Mar 2026

Minerva

Really friendly staff

Family_with_children

10/10

Exceptional

01 Mar 2026

Amanda

We love this hotel and the kids love the pool!

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Jeremy

10/10

Exceptional

24 Feb 2026

Rhonda

Lovely room, fantastic breakfast!

Friends

8/10

Excellent

24 Feb 2026

Susana

The room was nice and clean, our room didn’t have any towels so we had to call to get some. At check-in staff tried telling me we booked a basic room and that we could upgrade to a suite for $20. I had already booked that suite so that was weird, don’t know what they’re trying to use that extra money for. Overall a nice hotel!

Partner

10/10

Exceptional

23 Feb 2026

Megan

Wonderful staff! Very clean room. Fun pool and game room for kids. Excellent free breakfast and cocktail hour.

Family_with_children

10/10

Exceptional

23 Feb 2026

Amanda

Perfect location

10/10

Exceptional

23 Feb 2026

Jaime

Friendly staff. Clean hotel that smells wonderful. Gorgeous building. Unique pool. Great snack shop.

Family_with_children

10/10

Exceptional

22 Feb 2026

Lisha

The room was clean. Staff were super helpful and friendly. The omelet bar was delicious! Love that the pool was heated and the little arcade was a hit for my kids!

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Sarah

The Embassy Suites was a perfect place to stay for a trip to Portland! Places we wanted to go to were in walking distance. The room was clean and very spacious. The social hour in the evening was an added bonus and the breakfast was amazing, so many good and healthy choices. Everyone who helped us was friendly. We would definitely stay here again!

Family_with_children

10/10

Exceptional

19 Feb 2026

Eric

I recommend this hotel to so many people. Excellent service, amenities and staff. I stay there whenever I can

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Will

Forgot to fill shampoo. But otherwise it was a clean and nice room. Will be back.

Self

10/10

Exceptional

15 Feb 2026

Willow

Beautiful rooms and staff

10/10

Exceptional

15 Feb 2026

Richard

#TheeEmbassyAlwaysLetsMeBeMe. . .

🦋💰❤️‍🔥✌❤️‍🔥💰🦋

Business_and_leisure Self

6/10

Pleasant

15 Feb 2026

Carla

Cleanliness was poor due to outdated hotel, quality of furniture and molding, trim, etc. Pool area burned my eyes from so much chlorine or high Ph. Very dangerous part of town.

10/10

Exceptional

14 Feb 2026

Bruce

Grand old hotel. Great rooms. I had the King suite. Only issue was lack of restaurant in the area n Monday and Tuesday nights.

Business

10/10

Exceptional

13 Feb 2026

Admir

Nice hotel

10/10

Exceptional

12 Feb 2026

Josie

The room was great. I really love how comforrable thr beds were. Then again, Embassy Suites has the best beds.

Leisure Friends

6/10

Pleasant

10 Feb 2026

Kristen

Staff was lovely. Shower was sorely inadequate. No water pressure. No hot water at bathroom sink.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Nancy

Staff, very nice! Went above and beyond!

10/10

Exceptional

09 Feb 2026

Justin

Breakfast was amazing, room was clean, staff were informative of the area, free cocktails nightly.

Partner

6/10

Pleasant

09 Feb 2026

Charlotte

The guests in the next room had a terrib)y

2/10

Poor

08 Feb 2026

Tatyana

Hotel needs renovation. Things are pained over 10 layers. Room is outdated. Room doesn’t feel clean. Pool is dirty. Walls in the pool room are rusted all around. Just yellow/ orange rust all over walls floor to ceiling. Hair swimming in a pool constantly tangling around hands and fingers. Overall wished we stayed some place else.

Business Partner

10/10

Exceptional

08 Feb 2026

Emily

Yes! Steven at valet was a highlight of our short stay!

10/10

Exceptional

02 Feb 2026

Joel

Great service and friendly faces

Leisure Friends

10/10

Exceptional

31 Jan 2026

Andres

Good

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Faith

nicest hotel i’ve ever stayed in

Leisure Partner

8/10

Excellent

26 Jan 2026

Jose

Hotel was nice and we got a lot more value here than at other higher priced hotels in the area. My only major beef was the sauna was out of order and looked to have been for a long time. There was no notice of when it would be up, if at all. It's still being promoted on the website and was one of the reasons we stayed. Otherwise, everything was great. Huge room and good service.

Leisure Partner

8/10

Excellent

26 Jan 2026

Nancy

Staff was very friendly

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Lenora

The daily deposit was extreme and should have been disclosed. $1000 for 4 days for 2 rooms is excessive. Also the hotel needs some improvements the wood rot in the bathroom and rust and broken walls in the pool area was terrible. The breakfast and happy hour included free of charge was amazing.

Friends_and_family Friends

4/10

Poor

25 Jan 2026

Brittney

One of the windows had a huge crack in it, one of the legs on the table was broken and wobbly, the pull out sofa bed had a stain and was very springing and uncomfortable. They hold a fee until checkout which caught us off guard as i couldn't find anything about it anywhere on the app and they didn't offer to help, parking is WAY too expensive. Definitely will be sticking to our normal hotels from now on.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Valerie Kaye

So much fun- our room was so comfortable and beautiful. The staff we encountered were all friendly and helpful! We got in at 1 am
And the woman at the front desk was so kind- helpful and welcoming. Free cocktails each evening, decent breakfast each morning- the ONLY issue was having to contend with druggy folks lurking around the corner, shooting up and leaving huge piles of grub. I feel a lot of empathy for their situations but didn’t feel safe.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Carlos

I love the location and a very friendly staff.

10/10

Exceptional

21 Jan 2026

Abhishek

I had made a mistake in the checkin date. On the record, it was one day later. Front desk , corrected it and saved the day for me.
Thank you !

Leisure Family_with_children

6/10

Pleasant

20 Jan 2026

Heather

The staff

8/10

Excellent

19 Jan 2026

Kristina

The staff was friendly I like the reception in the breakfast.
Couple things about our room and the cleanliness. there was a dirty sock in the room, and also a used bar of soap still in the shower

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Gabriela

Clean, very good breakfast and super nice staff.

Friends_and_family Friends

8/10

Excellent

19 Jan 2026

heather

Room was clean and quiet. Salt water pool was very nice. Staff was polite and friendly

Leisure Partner

10/10

Exceptional

19 Jan 2026

angelito

Family friendly

10/10

Exceptional

19 Jan 2026

Brandon

Great poace though the food line was a bit long snd the syrup machine is kinda wonky

4/10

Poor

18 Jan 2026

Sandra

It didn't appear that the bathroom had been cleaned when we walked in. Hair on the walls and a plugged bathtub drain. There are much better options in this area. Don't waste your money.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Katherine

Staff is always great and love the breakfast selections every time we stay there!

Leisure Family

10/10

Exceptional

14 Jan 2026

Karen

Spacious

Business Family

2/10

Poor

14 Jan 2026

Angel

Very cheap looking property.

Leisure Partner

6/10

Pleasant

12 Jan 2026

matthew

Area feels a bit dodgy …. Hotel is dated but cool…. Parking a bit of a hassle

Partner

10/10

Exceptional

11 Jan 2026

Peggy

Clean and spacious rooms

6/10

Pleasant

11 Jan 2026

Erin

Room was less than average for a Hilton property. A king suite with a city view felt like a basic room at a more budget friendly chain. Our city view was a parking garage that was far taller than the hotel with a fraction of a view of china town if you pressed your face against the glass and looked hard to the right.

8/10

Excellent

11 Jan 2026

Terwanda

Not to bad

Business_and_leisure Partner

10/10

Exceptional

11 Jan 2026

John

All Good

6/10

Pleasant

08 Jan 2026

Lorna

Disrepair to one of the rooms but was offered to move to another one.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

McKenzie

I wanna start with how kind the staff was! The staff of the hotel 10/10 we had a lady attendant when I checked in and it made me feel so much safer.
The men pulling the cars up were cute.
The room was clean and everything functioned as it should.

Leisure Friends

10/10

Exceptional

07 Jan 2026

Diana

Everything was top notch

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Mackenzie

Staff, was extremely helpful and kind. Beautiful room and well maintained amenities. Beakfast was lovely, had a little trouble finding it at first, but a very nice spread.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Juan

Great

10/10

Exceptional

04 Jan 2026

Kelsey

Staff was incredibly thoughtful and kind!

Leisure Family

10/10

Exceptional

02 Jan 2026

Madison

They let us switch rooms after we were placed originally near a club which had loud bass that we had a hard time sleeping through, pool was cool and breakfast was good.

Leisure Family

10/10

Exceptional

01 Jan 2026

Pablo

Very welcoming and such a beautiful blast from the past.

Leisure Pet

10/10

Exceptional

01 Jan 2026

David

Very nicely decorated room!

10/10

Exceptional

01 Jan 2026

HUI

Breakfast buffet is fresh and healthy. Evening snack and free drinks are excellent.

Leisure Family

2/10

Poor

01 Jan 2026

Chris and Amie von

No temperature control in room, old if anything provided, Walmart clearance sale linens, noisy low-class hotel

10/10

Exceptional

01 Jan 2026

Amy

Easy check in, great location

8/10

Excellent

31 Dec 2025

Justin

Nice place

10/10

Exceptional

31 Dec 2025

Angela

Friendly staff and great service

Leisure Family

2/10

Poor

30 Dec 2025

Christopher

I've genuinely had better stays with motels in the middle of nowhere when traveling, than this rundown of a two-star Hilton Embassy in downtown Portland Oregon.

To the point that I feel my time has been wasted.

Business_and_leisure Partner

6/10

Pleasant

30 Dec 2025

Edgar

No comments

8/10

Excellent

29 Dec 2025

Pamela

Room was very clean. Staff were lovely. Breakfast buffet was decent but omelette line was very long although it was a holiday weekend. Regular buffet was adequate. Lobby is gorgeous?

Leisure Family

4/10

Poor

28 Dec 2025

Benjamin

The hotel needs renovations. The complimentary bf is very good, but Hilton can afford buying better cutlaries. The furniture is shabby. Rooms were good, but needs better housekeeping. Elevator buttons and ambience need upgrade

Leisure Family

10/10

Exceptional

28 Dec 2025

Jerrod

Clean, comfortable, quiet, secure and one of the best hotel breakfasts I’ve ever experienced!

Business_and_leisure Family

4/10

Poor

27 Dec 2025

SAJINDEV

Room wasn’t clean at all, especially bath room. I took the picture and reported it to the reception. Later on we got an other room, kind of ok.

Leisure Family

10/10

Exceptional

27 Dec 2025

Alex

Good room, nice folks, good pools and such

10/10

Exceptional

26 Dec 2025

Alaina

It’s a beautiful hotel and so close to Voodoo donuts and the keep Portland weird sign. Breakfast was also delicious and the jets in the hot tub helped hurt muscles. Worth every penny.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

uranbileg

10/10

Exceptional

23 Dec 2025

Tracy

Cozy room. Excellent and friendly staff. Relaxing hot tub.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Jon

Large rooms for a big group and nice breakfast.

8/10

Excellent

23 Dec 2025

Daniel

The staff were friendly and helpful. The room was clean. We shower didn’t drain well, which may have been the result of an old building. But that part wasn’t great. Also the stairwell wasn’t super clean.

2/10

Poor

23 Dec 2025

Justin

I had a very disappointing experience at this Embassy Suites location. After my stay, I was incorrectly charged a smoking fee, despite the fact that neither I nor my guest smoked in the room at any time. I am a non-smoker and fully complied with hotel policies.

I immediately went to the front desk to dispute the charge and was told I needed to speak with a manager. After waiting as instructed and following up via email, I was repeatedly redirected and ultimately told to contact the General Manager directly. Unfortunately, the General Manager never responded.

What was most frustrating was not just the erroneous charge, but the complete lack of accountability and follow-up from hotel management. A charge this serious should be supported with evidence and handled promptly, neither of which occurred.

I would caution future guests to carefully review their final bill and be aware that resolving billing disputes here may be difficult.

Business

8/10

Excellent

20 Dec 2025

kyle

Front desk staff was wonderful! Quickly fixed the issue with our room and even upgraded us!

Leisure Partner

8/10

Excellent

20 Dec 2025

Casey

The price was great for the pool being open till 10, free breakfast buffet, nice room, very friendly staff.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Breanna

Whenever I come to Portland this is the only hotel I stay at! Staff is amazing, clean rooms, amazing breakfast! Just a great stay every time!

Leisure Partner

10/10

Exceptional

18 Dec 2025

Dana Rebecca

Beautiful hotel. Rooms clean and staff courteous. Would love to stay again!!!

10/10

Exceptional

15 Dec 2025

Scott

The staff made our stay an excellent one.

10/10

Exceptional

14 Dec 2025

AYRAPET

Yes

Family

10/10

Exceptional

07 Dec 2025

Tannis

The room was gorgeous!The staff was kind. I love the drinks and snacks in the evenings and the Christmas tree was beautiful. They also have a valet for a small price. The pool is a beautiful salt water pool and the hot tub was wonderful as well. I will definitely book a room here again.

Leisure Friends

8/10

Excellent

07 Dec 2025

Mariceya

Buffet style free breakfast. At times only one valet to get your car but otherwise staff was kind and accommodating.

Leisure Family

10/10

Exceptional

07 Dec 2025

Azier-Dee

Gorona was amazing!! She was very friendly, professional, she checked my party in very fast and efficiently. Our room, the staff and amenities was perfect for us. We really enjoyed ourselves!!

Friends_and_family Friends

6/10

Pleasant

07 Dec 2025

Bina

Property needs to be cleaned. Especially elevator doors and room curtains. I did not have good nights sleep because my neighbors on the first night were arguing and swearing at 3 am. Next morning around 3 am were really loud and running on the hallway. Not the hotel’s fault but I was with a child so had to be really cautious and was awake. :-(

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Jose

Great

Leisure Partner

10/10

Exceptional

03 Dec 2025

Minwoo

The breakfast menu is fresh and good except potatoes.
Hot tub is good but one of them wasn't good because of smell

10/10

Exceptional

30 Nov 2025

Sourabh

It’s good but can be more cleaner

Business_and_leisure Family_with_children

10/10

Exceptional

29 Nov 2025

mark

Room was clean and comfortable. Hotel was nicely set up. Enjoyed the pool. I did not like that valet parking was only convenient parking option.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Mohammad Qaseem

Cleanliness, staff are friendly, sofa bed needs attention or spring box replaced.

Leisure Family

8/10

Excellent

28 Nov 2025

Nicole

Pros: beautiful lobby, friendly accommodating staff, awesome pool and amenities, comfy beds, excellent walkable location. They put in an arcade too with lots of cool pinball machines!

Cons: rooms are rundown and not nearly as clean as the lobby/hallways/public areas.There is dust and dirt built up on baseboards, light switches, and light fixtures; cracks, tape, and fingerprints all over the plastic that covers the windows, marks and dirt on the door and walls, and I could see smears on the bathroom floor tile.

It’s a weird contrast to the lobby/gym/arcade, which is sparkling clean. I even saw someone mopping the tile OUTSIDE the front door when we left. They need to bring that mop to the rooms.

Leisure Family

8/10

Excellent

28 Nov 2025

Janine

Room was clean.. friendly staff will stay again

10/10

Exceptional

28 Nov 2025

Jennifer

We had a fun swim with my grandsons. Enjoyed dinner at Mothers.