Hotel Eastlund, Bw Premier Collection

United States , Portland - OR
Portland, 1021 NE Grand Avenue
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100 reviews shown

2/10

Poor

24 Jun 2026

Lynda

The bathroom was filthy. I paid for two nights but only stayed one night.
I was never reimbursed for the second night.

8/10

Excellent

22 Jun 2026

Tanya Joy

Hotel was clean and modern. The parking was a little tricky to access but the valets were all very nice and helpful. I didn't really like that everything in the room had a sale price on it but we just ignored it. Overall it was quiet and clean so I was happy.

Partner

10/10

Exceptional

21 Jun 2026

Evelyn

Very nice!

Self

10/10

Exceptional

21 Jun 2026

Jacques

Staff was extremely attentive and very welcoming! We need more hotels like this everywhere!

Partner

10/10

Exceptional

19 Jun 2026

Daniel

Room was clean, staff was super nice. Breakfast wasn't amazing though

Self

8/10

Excellent

19 Jun 2026

Michael

Excellent location near the convention center. Room decor was um, funky. No maid service over 5 days. Breakfast cafe downstairs was nice but very limited hours. Exercise room was well appointed and didn't see anyone else using it. Fridge was full of drinks for sale, not much room for my food and meds. Clean room and friendly staff. Bedside lamp and TV would randomly turn on at odd hours.

Self

10/10

Exceptional

19 Jun 2026

Eva

I can't say enough about how amazing my stay was at this hotel. But I will say that the staff was exemplary. Friendly, knowledgeable, helpful, and all together a pleasure. We dined in the tavern upstairs, and happy hour is absolutely amazing. There are very easy dining options extremely close by, the only thing that I could possibly take exception to was that parking was limited, and I believe that parking on the weekend when the hotel is at capacity will be a bit challenging. Outside of this, I would absolutely stay here again

Family_with_children

6/10

Pleasant

18 Jun 2026

Yalda

The staff were very nice and helpful and overal the room was clean. But there was no water except one bottle for $6!!
The neighborhood didn’t seem safe or clean! And the hotel itself was way different than the photos.

Self

8/10

Excellent

18 Jun 2026

mathieu

Requested room clean but didn’t receive it

Self

8/10

Excellent

18 Jun 2026

Cierra

The hotel staff were amazing! The valets team was my favorite as they were funny and nice. The night lady Valet was hilarious. And informative on finding food at midnight after the Alec Warren concert.

My only real complaint is check in is to late in the day. When coming in from out of town hours away it makes it complicated to do more in short time with a hotel check in after 4 PM.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Gerald

The room was very clean and comfortable and the hotel was very convenient to the convention center which is across the street. The Max Train is also right across the street which made coming from the airport super easy, convenient, and cheap. There isn’t a lot nearby and valet parking is very expensive. But public transportation and ride share makes it easy to get around if you don’t have a car.

Self

10/10

Exceptional

17 Jun 2026

Paul

We stayed in a suite with king size bed. Very spacious, clean and comfortable - interesting design of the suite, including a bathroom with deep tub and shower that was great. The rooftop bar and restaurant upstairs was very good, offering brunch, lunch and dinner. Staff was friendly and helpful.
The hotel seems to have very good security - the surrounding neighborhood is clean but there are a few homeless wandering on certain streets not far from the hotel, but at least there are no tents. This is something that is a Portland problem. One reason we chose this hotel was to avoid homeless issues in the downtown area and we believe we made a good choice in this regard.

Family

10/10

Exceptional

17 Jun 2026

Juan

Great service with staff including valet parking. Didnt have any issues while staying here and rooms were really clean and smelled nice. A bit of dusty areas but nothing major. Would recommend, it was in a pretty good area everything felt close enough to drive or maybe even walk.

Partner

10/10

Exceptional

17 Jun 2026

Belinda

A clean and well appointed hotel in a great location. Parking is a bit pricey but it is valet lonely and convenient. The Forest Park is nearby for a nice hike. The rooftop bar is great for dinner and has a good beer on tap selection.

10/10

Exceptional

16 Jun 2026

Caren

Incredible view from the fifth floor bedroom of the towers at the Convention Center! Really nice room amenities.

Partner

10/10

Exceptional

16 Jun 2026

Sampson

Great stay at the Hotel Eastlund, love the staff and the place itself. Only thing I would say is that there’s a bunch of water damage and rusting in the entry way of the shower. But it’s pretty normal for this kind of shower.

Self

10/10

Exceptional

16 Jun 2026

Rikk

Moment we stepped onto the property were were greeted by valet. Then from there the every encounter with the staff was professional and respectful.

Partner

10/10

Exceptional

14 Jun 2026

Victor

Very clean and maintained

Family_with_children

10/10

Exceptional

14 Jun 2026

Matt

Very nice hotel with professional, helpful staff throughout

Family_with_children

10/10

Exceptional

14 Jun 2026

Pamela

Corner room was gorgeous with lots of light. Rooftop restaurant was also very lovely. Bathrooms need some better lighting. Valet service was really helpful and quick. Also, loved having the ability to charge our car while valeted.

Partner

10/10

Exceptional

14 Jun 2026

Mellisa

This hotel was perfect for our concert trip! 🎶 The short walk to the Moda Center was super convenient, and the service from the moment we arrived was fantastic. The valet was quick and efficient, though $43 a night could add up for longer stays. I loved the little touches, like having the door opened for me. The rooftop restaurant offered breathtaking views and delicious food! The comfortable beds and spotless rooms were a huge plus. I'd definitely stay here again!

Friends

10/10

Exceptional

13 Jun 2026

Mark Andrew

Nice hotel room with an excellent rooftop restaurant. Parking is a bit expensive as valet required but our vehicle was available within minutes. The surrounding area was a bit disappointing with a lot of homeless people and shady transactions taking place. This despite being close to the convention center and sports venue, but that’s a city of Portland problem.

Partner

10/10

Exceptional

13 Jun 2026

john r

Great hotel

10/10

Exceptional

12 Jun 2026

Hunter

Everything was perfect, staff was helpful, room was spotless clean city view was beautiful, i will be back❤️

Friends

8/10

Excellent

12 Jun 2026

Jocelyn

Bathroom floors were stained. The rooftop restaurant food was not too good. Otherwise,
Good stay

Family_with_children

6/10

Pleasant

12 Jun 2026

Tommy

Pro: Small but nice room, good bathroom, great restaurant on the roof. Con: weak gym, outside way too many homeless, police, crime.

Self

6/10

Pleasant

11 Jun 2026

Levi

Great location close to the Moda Center. The bedrooms were comfortable and cozy. Restaurant on site provided great service with lots of options for food.

Partner

10/10

Exceptional

11 Jun 2026

Mollie

Great location/staff. Easy parking.

Family

10/10

Exceptional

11 Jun 2026

Patrick Anthony

Love this hotel: staff, easy parking, convenient for getting to all areas of Portland (close to freeways).

Family

10/10

Exceptional

11 Jun 2026

Aaron

The room was beautiful and clean, the bed was very comfortable, and the staff was very friendly. Had a quick stay but a lovely time. Highly recommend Hotel Eastlund

Partner

10/10

Exceptional

10 Jun 2026

Josh

The check in and departure has been fast and convenient every time.

Self

10/10

Exceptional

10 Jun 2026

Alonso

The staff was very friendly, the room was very clean, thank you

Partner

4/10

Poor

09 Jun 2026

Benjamin

There was leftover food in our fridge from the previous occupants. The water pressure and shower are incredibly poor You were going to freeze in the shower because it’s barely outputting any water and the bathroom is not sealed from the moon room. I had to hug onto the wall to get clean and spent a lot of time under the water just to make sure every part of me was thoroughly rinsed off with soap. The hotel staff doesn’t lock the soap dispensers on the wall, so they tend to fall off if you bump into them while trying to rinse off. Additionally, the TV channels don’t work due to signal issues in the hallways. The humidity is also extremely high.

Friends

10/10

Exceptional

08 Jun 2026

Johnathan

10/10

Exceptional

08 Jun 2026

Gina

Room was clean and looked really nice, I like the modern decorations, the bed was super comfortable very nice down pillows and enough blankets to be cozy. Bathroom was clean and all of the products provided were nice and smelled good. I really appreciate it. The valet parking and the attendance were very friendly and helpful. The Part of town that the hotel is in is unfortunately seems as though it never recovered from Covid. There are not a lot of shops open and the streets are pretty empty aside from the few homeless people here and there. I did walk to a yoga studio about a mile down the road that was really nice, but the neighborhood is a bit sad.
That being said, I actually liked it better than staying right in the downtown area as it was much quieter here for nighttime sleeping. I had a car so I could drive downtown when I wanted. I would definitely stay at this hotel again.

Self

10/10

Exceptional

07 Jun 2026

Jalencia

Perfect stay

Self

10/10

Exceptional

07 Jun 2026

Happiness

Fast and easy check in and check out. Clean room. Great location. Love having a restaurant on site. We have stayed 5 times and will be back again.

Partner

10/10

Exceptional

07 Jun 2026

Erika

Very clean and quiet. Valet was worth it, never waited more than two minutes for our vehicle

Partner

10/10

Exceptional

06 Jun 2026

Eva

I would rate this as one of my top 10 stays. Great value, when going through a 3rd party retailer, excellent room amenities, albeit a small space, and an outstanding restaurant on the top floor with incredible views of the city. And the happy hour food was outstanding. Every single staff member was courteous, friendly, and incredibly polite and welcoming. I'll definitely stay here again.

Family_with_children

8/10

Excellent

06 Jun 2026

Bethany

The restaurant is not great. I was surprised by the lack of flavor and then too much flavor at the same time. It was slow service. The chicken was dry, the tomato sauce was like tomato soup, and the wedge salad was good aside from the large amount of fatty brisket that was way too spicy. It just was disappointing to have nearly inedible food in a nicer restaurant.

Partner

8/10

Excellent

04 Jun 2026

Brian

Walking distance to Moda Center

Partner

10/10

Exceptional

01 Jun 2026

Amna

I had a great stay and really appreciated the hospitality of the staff. As an Expedia Gold member, I was upgraded, which made my stay even more enjoyable. My room was clean, comfortable, and well maintained throughout my visit.

What stood out most was the housekeeping service. At check-in, I was asked about my room cleaning preferences, so I never had to call every day to request service. On one occasion, I called the front desk around 5 PM to ask about having my room cleaned, and they took care of it right away.

The staff was friendly, responsive, and accommodating throughout my stay. Thank you for the excellent service—I would happily stay here again.

Self

2/10

Poor

01 Jun 2026

Simran

When I arrived, the room assigned to me was not clean. There was hair and visible stains on the bed comforter, and I found a Cheez-It cracker on the bathroom floor. After reporting the issue, I was moved to a different room. Unfortunately, the replacement room also had cleanliness issues, including stained bathroom towels and missing shampoo.

Additionally, I had a very disappointing experience with a front desk employee, a Caucasian woman with black hair and glasses, who was extremely rude and unprofessional. After accidentally cutting my thumb, I went to the front desk to request a few bandages. She initially told me that they were not allowed to provide bandages to guests. I explained that I had called the front desk beforehand and was instructed to come down to pick some up.

She then asked how many I needed. When I requested four bandages, she responded that I could purchase them because her director did not allow her to give them away for free. I asked if she could speak with her director. She went into the back office, where I could hear her arguing with someone, and eventually returned with a few bandages. She then stated, “Since you’re upset, my manager will waive them.”

I found this response inappropriate and unnecessary. I explained that I had been staying at the hotel for three days and was paying approximately $100 per night, yet the hotel was unwilling to provide a few basic bandages as a courtesy. Her response was simply, “Yeah, that’s the rate.”

Friends

10/10

Exceptional

31 May 2026

Tracy

Room was comfortable and had what you’d need. Rooftop bar was lovely. Comfy robe and plenty of towels.

6/10

Pleasant

31 May 2026

Imani

Nice view

10/10

Exceptional

30 May 2026

Elodia

Very clean and very well maintained. We had the most amazing time and experience stay in the hotel. The staff was friendly and helpful.

Friends

10/10

Exceptional

30 May 2026

leah

Another great stay at this hotel. Nice location for walking to venues east of the river. We really prefer staying on the east side of Portland. If you're driving your vehicle will be very safe. Looking forward to our next visit!

Partner

10/10

Exceptional

29 May 2026

Kelly

I loved everything all was amazing we could have used some more sugars in our coffee packs maybe consider putting4 instead of 2 in the bags all everything else was wonderful

Partner

10/10

Exceptional

27 May 2026

Maurice

Clean rooms, good location and great rooftop bar

Self

10/10

Exceptional

27 May 2026

DAMARIS

Staff very helpful, comfortable mattress

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Sean

Clean roof, close to Moda and rooftop bar

Friends

10/10

Exceptional

27 May 2026

Malissa B.

Nice hotel, very close to Modal Center (we safely walked). Valet parking. The staff were great and the restaurant was AMAZING! Loved the drinks as well as the food! Breakfast was delicious as well!

Friends_and_family Friends

8/10

Excellent

26 May 2026

Amy

Hotel is in a great location for events! The staff was great, the view was great at the hotel restaurant. :) The menu choices are a little different so before committing to eating there you may want to take a look at the menu. I will definitely stay here again!

Friends_and_family Family

10/10

Exceptional

25 May 2026

ShaChyira

The staff was very friendly and knowledgeable. I’ve rented from this establishment twice and loved it. One king room bed was so comfy and plenty of space to walk around. One double queen room beds were comy but the actual space was a lil tight. Noise level was very nice.

Family

10/10

Exceptional

25 May 2026

Lillian

Staff were friendly and welcoming! They didn't judge the gaggle of furries staying at the hotel for a convention across the street and that's pretty freaking ebic!

The room key being required in the hotel to use the elevator was a bit of a hassle at times just because if you didn't time it right you'd have to scan your key again.

Will definitely be considering this hotel again should I be attending another con in the future!!

Friends

6/10

Pleasant

25 May 2026

joanna

fun, cozy convenient area with lots to foodie spots nearby

Friends

8/10

Excellent

24 May 2026

Hannah

Clean room and helpful staff. No microwave in the room (theres one in the lobby). Parking is valet only and very expensive. No pool.

Partner

10/10

Exceptional

23 May 2026

Jessica

Room was clean, staff was helpful

Partner

10/10

Exceptional

22 May 2026

TRINITY

Feel the parking cost could of been more reasonable.

Partner

8/10

Excellent

21 May 2026

Simone

Our stay was very good! Excellent location for our trip purpose, and the train stop is right around the corner from the Hotel ( coming from the airport).
The shower water pressure was the only thing that could have been better in our stay ( the pressure was low).
If I return to Portland I will consider staying again at the Hotel.

Family

8/10

Excellent

20 May 2026

Bernard

Easy check in with pleasant staff. Hotel restaurant and rooms were very clean and welcoming.

Business Family

10/10

Exceptional

19 May 2026

LESLIE

Great location for us! Restaurant was top notch and walking distance to the Moda Center for a concert! And even got in a great workout in the gym!

8/10

Excellent

19 May 2026

Alma

The Hotel and staff were great. The Hotel and rooms were very nice and clean. The Rooftop restaurant has a great view but the food was just ok. The only thing I didn’t appreciate was that there is ALOT of homeless people in that area. Unfortunately I did not feel safe even walking across the street to Dennys. This seems to be a problem in that area , which is really a shame because the area has many nice Hotels.

Self

10/10

Exceptional

19 May 2026

Aldin

Beautiful property! Nicest hotel ive stayed in for the price point! Would definitely stay here again!

4/10

Poor

18 May 2026

Scott

Parking is an issue,

Family

10/10

Exceptional

17 May 2026

Kay

Convenient location for the MODA center.
Nice they have a restaurant upstairs for dinner and breakfast.
Great staff

Partner

10/10

Exceptional

17 May 2026

Karen

Friendly staff, nice room, close to the Moda center

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Susan

Great! Comfy beds. Nice and close to Moda Centre.

10/10

Exceptional

17 May 2026

David

Very accommodating and friendly staff

Self

10/10

Exceptional

17 May 2026

Dona

Great location. Wonderful staff.

Partner

10/10

Exceptional

16 May 2026

Patrick

Self

10/10

Exceptional

15 May 2026

Bryan

It was fine but I’m concerned when the deposit will be refunded. Thank you

Self

10/10

Exceptional

15 May 2026

Nancy

One thing I especially appreciated was how quickly and respectfully the team handled a concern I had regarding alcohol that had been left in the room. I reached out to the front desk, explained the situation, and they responded immediately without hesitation or making me uncomfortable. The alcohol was removed promptly, and the staff handled the matter with kindness, discretion, and professionalism. That level of understanding and customer care truly stood out to me and made me feel very supported during my stay.

10/10

Exceptional

14 May 2026

Patricia

Very nice and comfort place to stay.

Partner

10/10

Exceptional

13 May 2026

Stephen

Top shelf room. Very clean and well stocked. This is what I Invision as Five Star hotel.

Family

8/10

Excellent

12 May 2026

Ahoua

Excellent service. Well maintained property

Friends_and_family Family

10/10

Exceptional

12 May 2026

Linda

Clean, nice hotel

Self

8/10

Excellent

12 May 2026

Peggy

We picked this hotel for a one-night stay because of its proximity to friends and its excellent reviews.

The staff was great - very friendly and helpful, especially the valet staff and front desk personnel. The hotel lobby felt very modern and boutique-y, which was nice but I was less impressed with the room. For one, the hotel was pushing us to buy wine, snacks, and even bottled water… everywhere I looked, there were items for sale. I guess this could be considered a “convenience” but I would have appreciated some free water.

The bed was soooo comfortable and had great pillows. The rest of the furniture seemed cheap, though, and the A/C barely kept up with the unseasonably warm day/evening. Granted, we like it like an icebox but I don’t think the room got below 70. The bathroom was clean but the shower was pretty pitiful.

Don’t get me wrong - it’s a nice hotel, comfortable and clean. But there are probably nicer ones out there for the price.

Partner

10/10

Exceptional

12 May 2026

Harm

Great Hotel

Partner

10/10

Exceptional

11 May 2026

Deborah

This location is perfect for us. We didn’t eat at the restaurant upstairs this time because Portland does have a lot of great choices, however, it is good food, and I love the possibility of that. The room was clean as could be the bed was comfortable – I like everything about this hotel except perhaps valet parking.

Partner

10/10

Exceptional

11 May 2026

Arteise

One of our favorite places for the Wife and I to go for a quick date night or weekend getaway from the house, kids, and dogs. Centrally placed in the city. Walk to a Blazer/Fire game or hop the bridge into DT Portland. Or stay in, and take water breaks for nourishment at the rooftop bar. Either way the Eastlund is your home base for your city adventures.

Partner

10/10

Exceptional

11 May 2026

Shannon

The rooms were well maintained and tastefully decorated.

Family

10/10

Exceptional

08 May 2026

brian

The room was very well kept and put together dual shower heads was fantastic!

10/10

Exceptional

08 May 2026

Amber

We loved our stay here! The location was perfect and made it easy to get to our ve ue. The rooftop restaurant was definitely a highlight and had a great atmosphere, beautiful views, and such a fun experience. The decor throughout the hotel was gorgeous and gave the whole place a stylish, welcoming feel.

The only downside was the nightly parking fee, which felt pretty steep. Other than that, we had a wonderful experience and would definitely stay again.

Friends

8/10

Excellent

07 May 2026

Robert

Other than parking, the hotel is a decent place

10/10

Exceptional

04 May 2026

Thais

The hotel is wonderful! Since it’s an executive hotel, it offers great options for dinner and happy hour. The room is spacious and the bed is very comfortable.

Partner

10/10

Exceptional

04 May 2026

Eva

Staff was so kind and welcoming!! Even got to check in early. Clean facilities and great amenities! Close to the MAX and other public transportation.

4/10

Poor

04 May 2026

Brandon

Excellent staff. Really hard bed, really uncomfortable. The room AC didn’t feel like it was working. The room was at 75° when we got there and never got below 72° even at night even when we opened the window. The shower water pressure was really weak. And our room light turned on by itself multiple times while we were in the room.

Partner

10/10

Exceptional

03 May 2026

Kyle

Always awesome

Partner

8/10

Excellent

03 May 2026

Theresa

The staff were warm and friendly and attentive

Self

4/10

Poor

03 May 2026

Orpha

10/10

Exceptional

02 May 2026

Charles

An exemplary property. Everything was top notch.

Self

8/10

Excellent

01 May 2026

Barry

NO MICROWAVE OVEN IN THE ROOM. SHOWER IS RAINFALL HAS NO PRESSURE BEHIND THE WATER STREAM. THE VALET PARKING IS NOT FUNCTIONING AS IT SHOULD….VERY CUMBERSOME.

Partner

10/10

Exceptional

01 May 2026

Jennifer

Loved the room

Family_with_children

10/10

Exceptional

29 Apr 2026

Daniel

Great stay! Clean room, comfortable bed, friendly staff, and convenient location. Would definitely stay again.

Partner

8/10

Excellent

28 Apr 2026

Jeehah

Decent room, comfy bed and nice sheets. Water pressure in shower could have been better. The only real negative is the location — the train is pretty loud at all hours as are the transients that hang out outside the hotel.

10/10

Exceptional

28 Apr 2026

Lou Ann

Everything was good.

10/10

Exceptional

28 Apr 2026

Thiraphanh

We had an excellent stay. The hotel and room was nice and clean. The staff was very polite and helpful. Overall great experience.

Friends

6/10