Quality Inn Downtown Convention Center

United States , Portland - OR
PORTLAND, 431 N.E. Multnomah
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100 reviews shown

2/10

Poor

06 Mar 2026

Josh

Non-smoking, but the building reeked of cigarettes. There are doors on the wall between room, and those doors had gaps at the top and bottom meaning the 3AM family loud conversation happening in the room next door was loud through the door gaps. Stuffing the gaps with towels didn't help much. The breakfast was limited with burnt coffee. 1 of the 2 key cards didn't work.

Partner

2/10

Poor

05 Mar 2026

Daniel

We didn't stay in the end because the level of cleanliness was so poor. We couldn't sleep in the bed because it was so dirty. Awful stains and evidence of bed bugs. The room smelled of urine. A waste of money and ruined plans.

8/10

Excellent

27 Feb 2026

stefanie

Basic budget room, but everything was clean, bed was comfy, shower had good water temp and pressure.

8/10

Excellent

21 Feb 2026

Mackenzie

Staff was great.

Partner

2/10

Poor

19 Feb 2026

Laura

The room felt neglected. The lights next to the bed did not work flickered when turned on, the TV did not work, the security bolt was broken, and holes seriously looked like bullet holes on the outside panel of the window

Friends_and_family Friends

4/10

Poor

25 Jan 2026

Summer

Mad

8/10

Excellent

16 Jan 2026

It's of waking-distance to the convention center and public transport.

Business Self

8/10

Excellent

11 Jan 2026

Jami

Peter was terrific and very helpful! The highlight of our stay!

Business_and_leisure Family

10/10

Exceptional

09 Jan 2026

Zuania

The room was clean and the attention in the desk was great.

Business Friends

10/10

Exceptional

06 Jan 2026

Brenlee Kathryn

Obviously, it's a 2-star hotel. Adjust expectations accordingly. But this is a fantastic 2-star hotel. The bed was really comfortable, the pillows the perfect mix of soft and firm, the water pressure in the shower was strong but not overly so, the desk was spacious, the room was clean, the staff were friendly and welcoming. If you're looking for a cheap place to stay near the convention center, I can't imagine a better choice.

Business Self

8/10

Excellent

04 Jan 2026

Sarai

It was good, but I felt a bit insecure. Not because of the hotel itself, but because of the homeless situation nearby.
Plus in one or two times the heater not working good, cause the air wasn't hot/warm.

Business_and_leisure Self

8/10

Excellent

03 Jan 2026

Sharon

Parking was fine, but it would have been nice if there had been actual food at the breakfast buffet.

10/10

Exceptional

24 Nov 2025

Richard

Everything good

4/10

Poor

12 Nov 2025

Pedro Henrique

For the price they charge, it’s an okay hotel! And it’s one of the few that offers breakfast (with a very limited variety, but it’s better than nothing) in this event-center area.
From the photos it looks like a very good place, but in reality it’s not that great. The photos are quite misleading.
But the room is comfortable considering the price.

Business Self

10/10

Exceptional

08 Nov 2025

Ronald

clean room, close to the convention center, covered parking, bath available

Leisure Self

4/10

Poor

27 Oct 2025

Maisie

Entire room had strong old building smell but also a faint mixture of something unpleasant like a dead rat

Leisure Partner

10/10

Exceptional

25 Oct 2025

Monica

staff was very nice, rooms were comfy

Business

8/10

Excellent

23 Oct 2025

Sandra

Clean room

Partner

10/10

Exceptional

22 Oct 2025

Jeff

Came back for another visit after staying here a few years back for a concert at the Moda Center.
Clean quiet rooms and comfortable beds.
Well stocked toiletries and room amenities.

Leisure Self

4/10

Poor

20 Oct 2025

Marc

Go somewhere else.

Parking was fine but $10 per day. Breakfast was a joke, room was old and run down, smelled musty, doesn’t look anything close to the pictures. Just plain awful.

Friends_and_family Family

2/10

Poor

18 Oct 2025

Michelle

Sketchy

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

brooklyn

Amazing staff, made us feel very welcome and offered great advice

Leisure Partner

4/10

Poor

04 Oct 2025

Christy

This was a terrible hotel. First of all, it just looks trashy and then when you get inside the stairway, there is a smell that’s not good. And then when we walked into our room, the smell was even worse. Our room smelled so bad that we had to walk down the street to the Walgreens and get some Febreze just so we could stay in there. The room itself was not that clean. The bedspreads were white, but they had little maybe stains or something that looked like dirt marks all over the top and then somebody must’ve lost their one of fake fingernails because on the floor in our room was a bright, red, fake nail. The beds are not comfortable and the edges of them are completely sunk in so when you try to sit on the edge of the bed, you sink down and practically slide off on the floor. The area that this hotel is in did not seem very safe. We walked to the Walgreens and there were people on both sides of the street that worried me. I definitely would never go outside the hotel after dark after seeing the area around it and the people that were there. The breakfast is a complete joke. There was just waffles and cold cereal. The waffles were terrible because the batter was so watered down that when you poured it in the machine, it cooked to nothing but a crunchy shell and the inside was completely hollow. I can’t even think of one good thing about this hotel, except maybe that I was so glad I had to use the key card to get into the hallway to my room!

Leisure Family

2/10

Poor

02 Oct 2025

Rochelle

We checked in at 4pm left to a concert came back at 11:45 pm to head to bed. To some horrible loud banging noise every so often to point it woke us up 4xs
Went to try a knock on neighbors room to get them to stop, looked to see if the noise was coming from roof. Went to front desk for resolve. They did nothing offered nothing. Left at 12:30. Asked for a refund since we live in Seattle area an had to drive home in middle of night due to noise in room. Nothing was offered in return not even half. Horrible customer service wouldn’t stay there

Leisure Partner

8/10

Excellent

28 Sep 2025

Srija

Good

4/10

Poor

26 Sep 2025

Conner

Looked absolutely nothing like the photos. I wasn’t expecting much for a budget hotel but wow, very run down. The lobby had a VERY strong scent that appeared to be trying to cover up an odor. The man at the front desk proceeded to tell us he’s had people sneak in chickens to the room, so not a great start. There was hair all over in our bed sheets, toilet about to fall out of the floor, screen on the window looked like it had been busted out before, and only one of the window locks worked. There was red tape all over a light bulb for whatever reason, the plug ins were so old that noting would stay plugged in, things were very old and very janky. I highly recommend splurging a bit more for your hotel stay if you are trying to make it more budget friendly.

8/10

Excellent

22 Sep 2025

Tim

Breakfast options were very limited

Self

6/10

Pleasant

21 Sep 2025

Elizabeth Marie

The place was very run down. Beds were comfortable though. The room I was in had a connected door to the room next to me which I could hear everything through including children crying at midnight and moderate volume music and talking.

Business Self

8/10

Excellent

21 Sep 2025

Kara

Great location-5 minute walk to Moda center for a concert!! Really kind and friendly staff!

Leisure Family

10/10

Exceptional

21 Sep 2025

Mohammad

Property

10/10

Exceptional

19 Sep 2025

raul

I think it’s good. Everything good people the customer.

Family

2/10

Poor

16 Sep 2025

Jenny

Checked Out Immediately

The check-in process was easy enough, and the young man at the front desk was polite. Unfortunately, that’s where the positives ended. When I got to the room, it had a very strong, unpleasant odor, and I didn’t feel particularly safe or comfortable. The grounds themselves are in need of serious upkeep and an overall refresh, which only added to the uneasy feeling. I decided to check out right away and stay elsewhere. I booked the room based on the proximity to the convention center as the events hotel block was full — I should have spent some time reading reviews.

Business Self

8/10

Excellent

04 Sep 2025

DEVEN

Great staff. We stay there every time we go to the Moda center for a concert!

Leisure Family

10/10

Exceptional

15 Aug 2025

Werner

Good value for Portland

Leisure

10/10

Exceptional

12 Aug 2025

Cristina

Good stay

Business Self

6/10

Pleasant

02 Aug 2025

Joshua

There was a cream larva with brown head in the bed. Could not sleep. Son was getting married that weekend and ended up taking an Uber for 2 nights in a row in middle of night to his fiancee grandparent's house. The website stated there was an indoor pool...hasnt been working for a year. Horrible experience.

Leisure Family

2/10

Poor

02 Aug 2025

Eyob

Bad experience

Business_and_leisure Family

2/10

Poor

21 Jul 2025

Verified traveler

Not good

The staff were lovely but unfortunately that's about where the good things end. The hotel was awful, run down, creepy and smelly. Hallways were worrisome and creepy, and the room was old with a terrible smell (not as bad as the hallway but only by a little). Bed was sort of ok clean, had black hair in it and stains on the cover but sheets seemed ok. Roof was stained and flaking off. The bathroom was clean though and looked recently renovated - pity the same care wasn't given to the rest of the room. Breakfast was small but enough. I arrived late at night, honestly if I thought I could have left and found somewhere else at the late hour I would have. Would not recommend, as a solo traveler I didn't feel safe or comfortable at all. Very disappointed especially considering it wasn't cheap.

Self

10/10

Exceptional

20 Jul 2025

Nathanial

Good place to be

4/10

Poor

16 Jul 2025

Mary

Dirty, old, smelly. Cigarette burns in the mattress. Stay away

8/10

Excellent

07 Jul 2025

Shannon

It was comfortable. The neighborhood and surroundings were ok but a bit sketchy.

Partner

6/10

Pleasant

07 Jul 2025

brett

Overall sketchy area, seemingly more transients than other folks on the sidewalks, and I am very familiar with rampant street disorder that the West Coast tolerates and I like to walk around.. the worst thing though were the inconsiderate guests blaring porn at 2am and others noisily coming in later at all hours. So no sleep is a dealbreaker! The actual room was ok, and there is a good Indian restaurant nearby (Naan and Curry).

Leisure Self

2/10

Poor

05 Jul 2025

LaShawn

This property is conveniently located near the convention center and local transportation

Business Self

10/10

Exceptional

05 Jul 2025

Dmitri

It is clean, comfortable, and close to everything.

Business Self

6/10

Pleasant

23 Jun 2025

Michelle

2/10

Poor

22 Jun 2025

Mark

The street noice in room 209 was loud as hell. The room smelled like a damp coffin and one of the lamp lights were burning a whole into its shade.. No shower gel or shampoo in the containers. And the queen bed felt like it was slipping away from beneath me. I guess the saying is true. You get what you pay for. And that is the case here. Be warned.

Leisure Family

10/10

Exceptional

21 Jun 2025

Andria

Friendly staff, soft cozy bed, nice cool ac on a hot summer day and delicious waffles in the morning. Great central location. Affordable off street overnight parking also a plus.

Business_and_leisure

4/10

Poor

15 Jun 2025

Twana

What’s that smell?

From the first time I walked in the front office, the smell was musky and stale. Front counter person customer service was nice.. The room was neat found unwanted hair within the body towels, the light fixtures around the walls, and on the table dusty my pillows were musty. The room smelled damp and dreary, stale, and for the price of one night wasn’t worth it whatsoever. and as far as the continental breakfast, I’m not sure if I needed to get there at 7 AM to enjoy the best of the food. At any rate, I will not be returning.

8/10

Excellent

14 Jun 2025

Chris

Very convenient with access to the convention center. The surrounding area is a bit sketchy. The rooms were very clean. The continental breakfast offerings were lackluster, but it’s very close to other options for breakfast on your way to the convention center.

Business Partner

6/10

Pleasant

07 Jun 2025

Verified traveler

Front desk asked for additional up front depisit which took me by surprise! I was not able to pay the full amount they were asking. But they accommodated me, and returned the cash depisit i gave upon checkout. Parking fee of $10 seemed WAY EXCESSIVE!

Business

8/10

Excellent

05 Jun 2025

Lucky

Nice quiet hotel! I give it thumbs up.
Could use a 45 to 55 in TV

Business_and_leisure Self

4/10

Poor

27 May 2025

Ginger

The bed was awful. We left the property after the first night because it hurt.

6/10

Pleasant

26 May 2025

Mayumi

I stayed Quality Inn to attend an event at Oregon Convention Center. It's 5 minutes walk from convention center and LRT station to the airport so it was great location.
The one thing disappointed in me is breakfast selection. They had waffle, cereal, yogurt and apples.

Leisure Family

10/10

Exceptional

26 May 2025

Jose

The property it was OK. The only I’m concerned and now really happy it’s about the breakfast providing it was not too much selection and it was not enough space from the room. It was excellent. I was having issues couple times with the keys trying to enter to the door and it was a couple times I had to change it in the front lobby with no problem. The location is excellent. It’s not too bad is close by where I went with my kids so it was OK for that.

Leisure Family

8/10

Excellent

16 May 2025

Verified traveler

It was a perfectly fine hotel room, it just seems like little of the building has been updated or maintained since I was last there nine years ago. I'm also more than a little concerned by the sharpness of the ledge counter in the shower. It was the kind that made me afraid to slip in there, since that would cause some damage.

Self

2/10

Poor

16 May 2025

Verified traveler

Stay somewhere else

This hotel was decrepit. I found blood stains on my sheets and the mattress as well as other signs of a previous bed bug infestation. Who doesn’t throw out a bloody set of sheets?? Chipped paint on the walls, filthy seats and old carpet in the room. The only saving grace was the pleasant front desk service and the bathroom was clean. This part of Portland is also very sketchy, I literally got followed by someone in a car while walking back to my hotel.

Business

6/10

Pleasant

16 May 2025

Melody

Room was clean, bed good. Breakfast very lacking elevator to parking garage then having to walk outside to lobby was shady at first, then got used to it, but made getting coffee. Breakfast in morning more trouble than worth it. Key cards kept going bad. No matter where stored ( not next to other credot cards or phone. Etc) so that you couldnt get in room, and then coukdnt use elevator, had to climb back up or down stairs. Thru underground parking, back to lobby in another building to get someone. . If it wasnt for the misplaced lobby, location w as grest and i believe it was safe, but when not from the area, the appearance of using a tiny service elevator that opens up under a parking garage beside dumpsters is just not a good look and made me feel unsafe initially. Staff, edpecially main guy were nice.

Leisure Self

6/10

Pleasant

13 May 2025

Melissa

Great area location good parking. The facility common areas were dirty mix match paint splotches and dirty walls and floors. The room was very clean though. The common area smelled awful lobby and hallways. The building itself needed maintenance . There was large gaps under the door to our room. Parking was inexpensive and easy out vehicle was safe and secured. The staff was friendly.

Leisure Partner

8/10

Excellent

04 May 2025

Robert

Nothing

6/10

Pleasant

03 May 2025

Joshua

Noisy, no staff at night to deal with complaints. Outdated furnishings, but pretty clean. You're just not going to sleep here without pharmaceutical assistance. Very shady spot- I promise you there are better options available!

Self

8/10

Excellent

01 May 2025

Michael

Property a bit beat down. Above bed were sconces with no apparent light switch, even day manager knew not what to say about that. My wife had the same problem at a motel in Newark, N. J.

Business_and_leisure Self

4/10

Poor

28 Apr 2025

Tammy

I picked this hotel based on pictures expedia posted and the hotel didnt have what was pictured. I was hoping for a breakfast. I didnt see anything online about $10 parking fee either that i had to pay. I will be stay at the Inn an the convention center next time. The room was clean and quite whicjmh was nice

Business_and_leisure Family

8/10

Excellent

28 Apr 2025

LaVohne

Thoughts on the stay

Yearly trip to Portland for the Gathering of the Guilds. Second time we have used this facility. Nothing fancy but it suits the needs.

Business

4/10

Poor

26 Apr 2025

Natalie

Property not kept up, dirty and rude staff

Leisure Partner

10/10

Exceptional

14 Apr 2025

Brian

It was great! My stay was quiet and comfortable!

Leisure Self

2/10

Poor

01 Apr 2025

Renae

The only real upside to this hotel is the location—super convenient if you're heading to a concert at the Moda Center. Beyond that, it was a rough experience.

First red flag? The lobby is in a completely separate building and locked, which should’ve been my warning. They required a $150 deposit and still charged $10 for parking—which is wild because they should be paying me to risk leaving my car in that garage. There were people openly drinking and hanging out in there, clearly not guests.

The hallways are unheated and freezing. The whole place smells like a mix of mildew and old grandma’s house. It’s located next to a bus stop where folks were clearly high and yelling at nothing. The remodel looks like it was done by a landlord on a dollar-store budget.

Honestly, I need a bumper sticker that says “I survived the Quality Inn Downtown Portland.”

Leisure Friends

6/10

Pleasant

31 Mar 2025

Shelley

Too many steps !

Partner

10/10

Exceptional

24 Mar 2025

talesha

This is our go to hotel when attending events at the Moda center.

4/10

Poor

23 Mar 2025

jessica

The location was great for the basketball game. Both the front desk out and the housekeepers were lovely. However, both beds were saggy. The sink was very dirty, and when we went for the continental breakfast, there was no butter, no coffee or coffee cups. We ended up having to go to Denny’s for breakfast. One of the reasons why we booked the hotel was because of the breakfast and the location. Also, it seems that someone was living in a motor home on the property?

Leisure Family

6/10

Pleasant

22 Mar 2025

Verified traveler

One night stay

Location is great if you want to be in the downtown.
The overall condition of the room is good exept the air conditioner that was very noisy.
The breakfast was poor but i didn't developed any expectations for this price.
It total it serve our need fir one night.

Friends_and_family Family

8/10

Excellent

17 Mar 2025

sarhad

good value for the money

The hotel is a good value for the money in the lovely city of Portland.
the hotel used to be busier and better, but still it is a good value for the money.
the hotel is clean, and parking is available for additional fees. Simple continental breakfast in the morning.
The swimming pool is closed permanently.
nice location and access to multiple surrounding services and shops.
staff are friendly and kind.

The room has everything you need: fridge, microwave, iron, etc.

some people complain about the noise and that depends on the location of the room, if toward the street and if there is an event in the Moda center. but overall, I did not notice the noise during my stay.

Business

6/10

Pleasant

15 Mar 2025

Verified traveler

Nothing to write home about

I chose this place because it was within walking distance of the Moda Center. It definitely has an older vibe and look
Musty hallways and rooms, unfortunately. The free breakfast was waffles, yogurt, cereal coffe/juice.

Business

8/10

Excellent

15 Mar 2025

Deena

Great location for walking to Moda Center. Old but clean rooms at a fair price.

Partner

10/10

Exceptional

04 Mar 2025

Beau

It was nice and an easy walk to our destination

4/10

Poor

02 Mar 2025

Shayna

The price was great. We booked this property for the price, walking distance to convention center, and breakfast. The hotel was very old, stinky, and dirty. Breakfast was basically waffles and juice. I'm quite positive the elevator is not up to code either. It served it's purpose for us but, we won't stay there again.

Business_and_leisure Family

8/10

Excellent

02 Mar 2025

MacKenzie

Can’t beat the price. Overall was okay - not too noisy and clean as it could be. Nice location for Moda center (walking distance). Staff was super nice!

Leisure Family_with_children

4/10

Poor

28 Feb 2025

Melanie

Decent price for quality of stay. Location great for Moda Center and buses. Area was unsafe and dirty. Beds uncomfy, staff were polite and kind. Wouldnt stay again.

Leisure Family

2/10

Poor

28 Feb 2025

Kenneth

The building was dirty Dungy felt like I walked into a prison on the outside in the hallway peeling paint on the walls and doors it was grunge. On outside of building and inside the building we're very much outdated. One would think this building from the outside and the hallway and elevator was abandoned. I will never book a stay there again but very much unsatisfied.

Partner

10/10

Exceptional

27 Feb 2025

Jennifer

The staff was very friendly and check-in was easy. The property looks a little run down and shady on the outside but the rooms are quite lovely inside for the price. Beds are comfy. There is a $10 charge for parking your vehicle anywhere on the property. Also, I prepaid for my rooms but was charged a refundable $150 deposit upon arrival. Free breakfast was coffee, juice, cereal, yogurt, waffles and mandarin oranges served 6:30 am - 9 am. Walking distance to a variety of restaurants and the Moda Center.

Leisure Family

10/10

Exceptional

24 Feb 2025

Vanessa

Great Stay

Stay was great. We got there earlier then originally planned, it was not a problem, hotel allowed us to check in early sonce our room was ready. Room was clean, bed was very comfortable. Hotel was convienently close to the train and bus routes. Only negative would be small selection for breakfast.

Partner

2/10

Poor

21 Feb 2025

Valentine

Bad

Leisure

6/10

Pleasant

20 Jan 2025

Diana

el staff fue muy amable

Leisure Family_with_children

2/10

Poor

02 Jan 2025

Jorge

Toilet paper with semen in bed sheets

The lobby was dirty. Paint marks all over the walls, not matching. The garage was not secure for my vehicle. There was homeless people walking around the garage. The hallway was dark and dirty and stinky. The room was dirty and stinky. All furniture was old and marked up. The bed was not clean. There was a piece of toilet paper with semen in it under the sheets. The bed never got cleaned. Disgusting.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

Doug

4/10

Poor

29 Dec 2024

Belle

Great check in staff, however room is smelly, bedsheets have lots of hair, doesn’t look like it has been changed after the previous guest checked out, no answer at the Front Desk

Leisure Family

8/10

Excellent

08 Dec 2024

Jovan

Pool is closed and breakfast is now continental.. just waffles and cereal

Business_and_leisure Family

10/10

Exceptional

05 Dec 2024

Silvia

N/A

Leisure Partner

2/10

Poor

05 Dec 2024

Scott

Only waffles, yogurt, and old fruit for breakfast. Hotel room was dirty with evidence of the guest. Pool was drained and permanently closed. Will not be staying here again and do not recommend.

Leisure Family

2/10

Poor

24 Nov 2024

Juan

The place looks old and not well manteined.... did not clean the rooms dayli...

Business Self

4/10

Poor

18 Nov 2024

Korene

staff was very friendly! but sadly they closed their pool down permanently and that’s the main reason i booked there. the large amount of stairs is also a draw back when you are on any of their floors, yes there is an elevator but it’s noisy and feels unsafe. the room was alright, bad water pressure for the shower.

Leisure Family

6/10

Pleasant

28 Oct 2024

Kevin

A nice place to spend a night. Nothing fancy about the place. We had someone trying to enter our unit a few times. I was told that it is the person from above getting the unit incorrect.

Leisure Friends

6/10

Pleasant

25 Oct 2024

Alicia

The cleaning could be a bit more thorough

4/10

Poor

12 Oct 2024

Renee

This motel has always been basic but over the years it has steadily downhill. This will be my last stay here, as it has fallen into such disrepair that it was not pleasant to stay here. The entire place smelled strongly of mildew, the pool is permanently closed and it is generally very run down. I don’t require much from a motel that I will really only use for sleeping but this place has fallen outside of my modest comfort zone.

Leisure Partner

8/10

Excellent

11 Oct 2024

Verified traveler

Decent room. Beds were comfortable and room was very clean. Staff was friendly and accommodating.

Partner

2/10

Poor

06 Oct 2024

Esak

Horrible. I left and lost $500 for two rooms and got another room so where else

8/10

Excellent

27 Sep 2024

Jennifer

The inn was definitely showing its age, but it was extremely clean & comfortable. The staff were all friendly and helpful. The waffles were delicious. It was in a convenient location to walk to many different places and right near light rail for more adventures and an easy trip back to the airport.

Leisure

8/10

Excellent

26 Sep 2024

Verified traveler

Room was nice and clean. Good water pressure. The lobby was a separate building that was locked throughout the day. Breakfast selection was meh.

Business

4/10

Poor

14 Sep 2024

Kathy

Homeless people there