Name: Crowne Plaza Portland Downtown Convention Center
Address: 1441 Ne 2Nd Avenue, Portland, 97232, US

10/10

Exceptional

25 Jul 2026

Roy

King suite was lovely and very roomy.

10/10

Exceptional

18 Jul 2026

Hamid

Great

Family_with_children

10/10

Exceptional

15 Jul 2026

Ewa

Great stay! The matresses could be updated though.

Family

10/10

Exceptional

13 Jul 2026

Kristen

The property fit our needs and was clean and comfortable. Our room was clean and quiet, and the view of the bridge was very nice. We ate breakfast at the restaurant twice during our 3-evening stay and it was good. The portions were generous and the service was excellent. We didn't use any of the amenities and didn't need parking so I can't speak to those items. Check in was easy and fast and everyone was very professional. We arrived before we could check in and they stored our luggage for us so we could explore Portland, and then they allowed us to check in an hour early, which was very kind. Overall, our experience was pleasant, and we would stay here again.

Partner

10/10

Exceptional

13 Jul 2026

Silvia

Love that the hotel was walking distance from Moda Center. Staff was nice and very helpful when checking in.

Family_with_children

8/10

Excellent

12 Jul 2026

Gina

Did not have breakfast at the hotel.

Family_with_children

10/10

Exceptional

12 Jul 2026

Carrie

Clean hotel great location as we were going to a concert at Moda center. Pool was nice but very little sitting area. Room was clean, beds comfy

Family_with_children

10/10

Exceptional

12 Jul 2026

Luiza

Great property and location .

Family_with_children

10/10

Exceptional

12 Jul 2026

Cassandra

The room was clean and comfortable. Ate at the restaurant in the lobby and was pleased with food quality. Limited parking costing around $30. It seemed there was enough for the hotel needs but plan accordingly if parking lot is full.

Family

6/10

Pleasant

12 Jul 2026

Chelsey

We really liked the hotel being right near the Moda Center BUT we sat down to have dinner and it being a concert night there was one waiter there and that’s it and we felt so sorry for him cause he was running with his head cut off and he needs a raise and then the poor guy at the front desk after the concert was the only one there were tons of people trying to check in as well as helping people check out with purchasing food. They need to staff better when there’s a concert

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

John

Great hotel. Clean, friendly staff. Restaurant is actually really good and prices weren't outrageous.

Family

10/10

Exceptional

12 Jul 2026

dharmapad

ep up the good work!!! The bar could be open a little longer.

Family_with_children

2/10

Poor

09 Jul 2026

Alexis

terrible staff they literally have terrible communication skills when I ask a question they act smart and assume my arm supposed to know. Also charged me money for no reason. Don’t stay here if you want a good experience.

Partner

8/10

Excellent

07 Jul 2026

Mikaila

The room and property were clean and the staff were friendly. It was a 9 minute walk from Moda!

Family

10/10

Exceptional

02 Jul 2026

Grace

Pool was great as always

Friends

10/10

Exceptional

02 Jul 2026

yating

Good

Family

8/10

Excellent

29 Jun 2026

Patricia

The room was clean, very comfortable, quiet and had both a micro wave and fridge.
The hotel menu prices were reasonable and places to eat and transportation were within walking distance.

Family

6/10

Pleasant

28 Jun 2026

Roman

Old hotel. Needs to be remodeled.

Self

10/10

Exceptional

25 Jun 2026

nicole

Easy check in. Everything was clean.

Friends

10/10

Exceptional

18 Jun 2026

Brogan

Very close to see shows

Friends

10/10

Exceptional

14 Jun 2026

Paula

Great place to stay if going to a concert or event near by

Family

10/10

Exceptional

13 Jun 2026

Kendra

The room was nice, a little small but it worked well and was within a great walking distance from the Moda Center.

Friends

8/10

Excellent

13 Jun 2026

Kristal

The hotel is great. Very well kept & clean rooms. Zero complaints. The staff at the counter could use some courses on customer service. Felt like I was being an inconvenience when I checked in & out.

Friends

6/10

Pleasant

08 Jun 2026

Daisy

I recently stayed at this hotel and, unfortunately, my experience did not meet my expectations, especially considering the rate of approximately $140 per night.
Upon arrival, I asked the front desk about obtaining a crib for my child. The staff member seemed unsure whether the hotel even offered cribs, despite the hotel's website stating that cribs are available. This created confusion and made the check-in process less smooth than expected.
Another significant disappointment was the air conditioning system. Guests do not appear to have full control over the room temperature, as the units operate on an automatic setting. This made it difficult to keep the room at a comfortable temperature during our stay.
The staff was polite, but I believe there is room for improvement in staff training and guest amenities. For the price, I expected a more comfortable and accommodating experience.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Cassie

.

Partner

8/10

Excellent

04 Jun 2026

John

Great hotel, but evening traffic on the nearby freeway was noticeable. Road noise easily came into the room.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Judy

Room was just right and the staff was very friendly.

Partner

6/10

Pleasant

31 May 2026

Tricia Jolin

The hotel was nice and comfortable and the staff was helpful;; however, beware, they charge for every little thing. Hidden charges and the restaurant was over priced. Our bathtub was dirty upon arrival and our phone beeped all night.

Family

8/10

Excellent

30 May 2026

Arun

Hotel is old, spacious, decent in downtown. Parking is 30$/night. Breakfast included isn’t a buffet abut it’s a 20$ in a alacarte restaurant. We enjoyed swimming pool and spa during the stay. Overall it was a good experience with no surprises

Family_with_children

4/10

Poor

29 May 2026

Rachel

Room was clean but there was a huge gross water/mold stain on the ceiling. $75 deposit is held at check in even if the room was already fully paid prior and it takes up to 30 days to be returned, apparently. Front desk staff put me on hold and just never picked up the call again. Waited 15 minutes. The food is good though, and the restaurant staff is wonderful.

10/10

Exceptional

26 May 2026

Brittany

Greatly appreciated our stay here it made our first night in Oregon so much easier with cheerful, helpful, kind staff. We accidentally left a watch behind and their cleaning team located the item and it was turned into management. We did not have cell service for three days due to backpacking in the mountains. But upon regaining cell service their team was quick to answer us and provided the wonderful news that it was found. Thankfully we were still in the area and able to pick up that day. Otherwise they said they would have been able to accommodate shipping it to us. We cannot thank the staff and cleaning service enough for taking good care of our lost item and making sure our stay was comfortable.

Partner

8/10

Excellent

25 May 2026

Brent

Convenient near the Max and a streetcar stop with restaurant, pool and hot tub. Self parking available for a fee and fairly nice rooms. Good for families!

Family_with_children

10/10

Exceptional

25 May 2026

Diane

Hot tub was too crowded.
Bed was comfortable.
Some light switches were not well placed and hard to get used to.
Overall it was a good stay and employees were very polite and friendly.

Friends

6/10

Pleasant

25 May 2026

Mario

Be careful when booking through Expedia and confirming details with the hotel directly. We booked 2 rooms for our family of 8 because the Expedia app showed that breakfast was included. During the reservation process with Expedia, it also mentioned that if you wanted to add breakfast for an extra charge, you could choose it, otherwise you would not be charged.

When we arrived at the hotel, they provided us with vouchers, and we thought those were for the included breakfast. The next morning, when we went for breakfast, I asked how the buffet worked with the vouchers, and they explained the vouchers only gave a $20 discount per room.

I went to the front desk, and they told me the hotel does not actually offer free breakfast included. Since we are a large family of 8, we probably would have chosen somewhere else if we had known this ahead of time. Please double-check directly with both Expedia and the hotel before booking if breakfast is important to you.

Besides that issue, the hotel was very clean, the beds were comfortable, and parking was good. Our only disappointment was the confusion about breakfast.

Family_with_children

10/10

Exceptional

24 May 2026

Chiquita

My stay was good bed comfy room was clean. Coffee pot not clean and no creamer. Checking in was good $75 dollar deposit need to pay upfront. The person checking me in wasn’t engaging in conversation so I sparked the conversation. Staff was nice for the most part they don’t smile alot. Restaurant- the girls to sit u wasn’t friendly at all but the men who was serving was and very nice. Food was good. Mamosas not so much i like 50/50 but others may like it

Partner

10/10

Exceptional

21 May 2026

Rodney

It was a great experience!

Business

6/10

Pleasant

20 May 2026

Adam

The rooms were fine and the location of the hotel is great. There is no included breakfast and even though there is a legitimate restaurant, it's really expensive and not very good. Parking is extra ($30/day) and the room with city views have extra charges not on Expedia so you get double charged. Just a mediocre hotel in a good spot.

Partner

10/10

Exceptional

19 May 2026

Oscar

Yes

Partner

10/10

Exceptional

18 May 2026

Tammy

Very clean, easy walking distance to the Moda Center.

10/10

Exceptional

17 May 2026

Megan

Room was well maintained, staff were friendly. Outdated shower but really nice room otherwise

Partner

8/10

Excellent

15 May 2026

Heather

Nice quick stay but housekeeping knocked and tried to come back in to our at exactly 900am which I found rude. Check out is 1200. We had been out late for a concert and were trying to sleep in.

Family_with_children

4/10

Poor

14 May 2026

Melissa

They make yoy pay extra tobpark with them, nit included. Other than that very clean and nice staff. Breakfast was fresh

Family_with_children

6/10

Pleasant

14 May 2026

Melissa

Weve have stayed with them over tye last 6 weeks about 4 times, booked through Expedia and then charged extra for parking in there parking lot. Its frustrating thats an extra charge for customers that stay with them.

Family_with_children

4/10

Poor

09 May 2026

Adam

The bar was not open, unsure why, but we were not told about it on check in, when using the pool it was full of insects, the rooms were not very clean with dated fixtures and VERY loud air conditioning, the tv was also difficult to use.

Only used this hotel due to price

Friends_and_family Friends

4/10

Poor

09 May 2026

Ryan

They waited until after I checked out and left town to call and claim that I owed them $30 for parking, which they did not mention the additional fee for at check-in. The guy said they did not have a credit card on file for incidentals (which I gave them at check-in) and wanted me to provide card information over the phone, which I don’t feel comfortable with. He then threatened to take “further necessary action” if I didn’t comply. I asked to speak to his supervisor and he said that they weren’t there. Extremely unprofessional staff and considering that they screwed up, I will gladly escalate this issue as much as necessary to prevent this from happening to anyone else.

Partner

10/10

Exceptional

08 May 2026

Chris

great place

10/10

Exceptional

04 May 2026

Trinity

Room was big and clean staff was nice!

8/10

Excellent

03 May 2026

Bridgett

Room was comfortable enough for a quick night stay after a concert. the hallways were soooo hot no ac or something.

Partner

10/10

Exceptional

02 May 2026

Jennifer

Great location with parking near downtown activities. Was a great spot for us!

Partner

4/10

Poor

30 Apr 2026

Miguel

A couple tried to get into my room and there was no hot water in the morning to shower. Had to go to my meeting without a shower. Dropped my confidence a bit and made my whole day uncomfortable.

Self

10/10

Exceptional

29 Apr 2026

Summer

Great customer service, clean rooms and short walk to the Moda center. I would definitely stay here again.

Partner

10/10

Exceptional

22 Apr 2026

Terry

Good hotel. Location is close to the Moda center and walkable to downtown.

Partner

10/10

Exceptional

20 Apr 2026

Richard

The Staff was excellent, from check in, restaurant and even seeing staff in the hall, everyone was cheerful and helpful. Raved to our friends and family, and will definitely stay there again!

Partner

10/10

Exceptional

20 Apr 2026

Janessa

Perfect walking distance from the Moda Center, breakfast is wonderful, and the bar is open late enough that you can grab a drink after a basketball game or concert!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Alex

Good stuff. Would certainly book a visit here again. Keep it up, bro 👍

Self

10/10

Exceptional

17 Apr 2026

Juan

The only place I stay when visiting Portland!

Family_with_children

4/10

Poor

16 Apr 2026

Nibu

We stayed for one night and it was a decent stay overall — nothing remarkable but nothing bad either. The location is a definite plus, especially if you're heading to the Moda Center as it's just a short distance away.

The one thing that left a sour taste was the parking. We were charged $30 with no prior mention that parking wasn't complimentary. A heads up at check-in or on the booking page would have gone a long way. Transparency around fees like this really does make a difference to the overall experience.

Family_with_children

10/10

Exceptional

16 Apr 2026

Michael

Customer service at its best. You know every sit situation can have multiple outcomes, depending on how we react to them. I had arranged a little weekend getaway for my husband and my son with some adventures including an overnight stay in Portland to watch the Trailblazers. Alfred and Nando worked with me to create a little welcome basket to be delivered to their room but unfortunately, it appears to have been delivered to the room next to them. Nando displayed the definition of the best possible customer service in both his phone conversations and email correspondence. If everyone had a Nando working across the desk from them no matter what setting, the world would be a better place ♥️ thank you from the bottom of my heart

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

martika

The staff was very friendly

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Austin

Easy check in and clean room

Friends

8/10

Excellent

13 Apr 2026

Juanita

Good

10/10

Exceptional

12 Apr 2026

Khadijah

It was kept pretty clean I would stay there again. Somethings are just a little outdated in the room like the desk chair and side chair. Staff was very nice, restaurant was good.

Family_with_children

10/10

Exceptional

08 Apr 2026

Gale

Very convenient for attending event at Veterans' Memorial Coliseum.

Partner

10/10

Exceptional

06 Apr 2026

Christine

Convenient location.

Family_with_children

10/10

Exceptional

05 Apr 2026

Karyn

Very clean, quiet room. I appreciate that there was a normal bathroom door (not barn door) so it could contain light and noise. Good restaurant and breakfast. Staff was nice. Good selection at the 24 hr market. My only complaint would be that the pool is on the first floor, so you need to walk through the main lobby to get to it.

Family_with_children

10/10

Exceptional

04 Apr 2026

Andrew

Loved the lounge & service. We always stay here when seeing a concert at the Moda Center.

Partner

10/10

Exceptional

02 Apr 2026

Kari

Great

Friends

10/10

Exceptional

02 Apr 2026

Kyle

Very pleasant and quiet stay

Family_with_children

10/10

Exceptional

29 Mar 2026

Jennifer

Like a 5 minute walk from the moda center. Front staff were kind and helpful. Breakfast in the morning was amazing and the staff was so kind and friendly.

Family_with_children

4/10

Poor

29 Mar 2026

Eyob

Outdated, no lobby space, small room, small bathroom

Family

6/10

Pleasant

28 Mar 2026

Kevin

No parking

Family

2/10

Poor

28 Mar 2026

Rommel

We can tell bed sheet was not replaced. My wife saw some hairs on the pillow. It was late and we were tired so we did not bother to get them replaced. Glad we brought our throw blanket, we used that to cover the pillows. I suggest as soon as you get to your room, check your beddings, if you think they are used, have them replaced. Paid almost $200 and seeing your beddings not fresh/clean is very disappointing.

Partner

10/10

Exceptional

28 Mar 2026

Mark

Perfect in every way

Friends

10/10

Exceptional

27 Mar 2026

Jeong

Very nice place

8/10

Excellent

26 Mar 2026

David

Breakfast was very good

Family_with_children

8/10

Excellent

25 Mar 2026

Gordon

Great location for access to Moda centre

8/10

Excellent

22 Mar 2026

Kari

Beds were comfy , rooms were a bit outdated with popcorn ceilings

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Mike

Great staff, quick check in and rooms were larger Han expected. Ten minute walk to a bagel shop, biscuit & coffee, chocolate shop and gluten free bakery.

Self

8/10

Excellent

15 Mar 2026

Melanie

Hotel was great! Check in was easy, staff was friendly and efficient. Room was clean and comfy. Didn't get to try the restaurant, but it looked good. Parking was easy. The surrounding neighborhood was a bit sketchy, but we were there because of the hotel's proximity to Moda Center, which was a quick and convenient walk.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Nicole

Exceptionally clean. The service from the staff is phenomenal. The restaurant has amazing food.

Partner

10/10

Exceptional

09 Mar 2026

Patricia

Very easy check in, had a room literally right outside the elevator, never heard a thing. very quiet rooms. would definitely stay here again.

Partner

10/10

Exceptional

09 Mar 2026

Anjay

It was very nice and clean

8/10

Excellent

06 Mar 2026

Leticia

Great stay!!!

Family

10/10

Exceptional

03 Mar 2026

Christine

Nice place to stay downtown. The staff was friendly and helpful.

4/10

Poor

02 Mar 2026

Laura

Frustrated with the parking situation and disputes with billing.

Partner

10/10

Exceptional

01 Mar 2026

tessa

Room was clean and the staff was so kind

10/10

Exceptional

27 Feb 2026

Gricelda

Amazing everything great

10/10

Exceptional

25 Feb 2026

Holly

Had a great time and enjoyed my stay in my cleam room

10/10

Exceptional

22 Feb 2026

Wesley

Clean room friendly staff

Self

8/10

Excellent

22 Feb 2026

Kyra

yes

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Melissa

The room was fine, service was fine. I didn't need much, just a place to stay, and it was nice and quiet.

Self

10/10

Exceptional

19 Feb 2026

Brooklyn

Nice staff. Super clean. Beds were so comfortable, I really wanted one of the pillows!

Partner

8/10

Excellent

18 Feb 2026

Jesse

Nice clean hotel. Clean rooms. Helpful friendly staff. Would stay here again

Family_with_children

10/10

Exceptional

17 Feb 2026

Lori

Clean, nice staff, great food, close to public transportation. Oh and great indoor pool and hot tub!

Family_with_children

8/10

Excellent

15 Feb 2026

Andrea

El personal nos atendió excelente, sus instalaciones son limpias y nos hicieron sentir cómodos pero el televisor del cuarto solo tenía canales nacionales y no podíamos ver Netflix o alguna otra cosa que no fuera noticias

Leisure Partner

10/10

Exceptional

14 Feb 2026

Eastlyn

Rooms were great and staff very friendly

2/10

Poor

14 Feb 2026

Merrill

We usually stay here when visiting Portland. Unfortunately this time was just horrible. At about 6:30 to 7am my wife and I were woken up to the smell of cigarette smoke. It was so bad and so thick it's like we were sitting in a casino. I went out to the hallway and it was even worse. There was no one in the stairwell either. No idea where it was coming from.

It was so bad that we had to get up and moving to leave the room. I was getting nauseous from it all. Not the best way to wake to.

Partner

10/10

Exceptional

07 Feb 2026

Russ

Nice size very clean room

10/10

Exceptional

04 Feb 2026

Richard

The room was spotless and Logan, at the front desk was great.

10/10