Name: The Royal Sonesta Portland Downtown
Address: 506 SW Washington St, Portland, 97204, US

8/10

Excellent

05 Aug 2026

June

Clean room and quite environment

10/10

Exceptional

04 Aug 2026

VICTORIA

Huge room. Weird wallpaper but we did not care!

10/10

Exceptional

04 Aug 2026

Matthew

Love this place! It’s my favorite place to stay when I come visit family. I grew up in Portland and love staying the city. Ideal location and the hotel is beautiful. Friendly staff, 24 hour valet parking and breakfast at Finch on Fifth, this place rules!

8/10

Excellent

04 Aug 2026

Myrna

They did not do our housekeeping and there was a strange smell in the halls or carpet maybe because it is pet friendly

6/10

Pleasant

04 Aug 2026

DongYang

I would like to give this hotel a 4 as it is newly renovated and the location is great PLUS dog friendly, but the tv in our unit does not work and there is hair in the shower from the last guest and the towel is not exactly clean.

10/10

Exceptional

04 Aug 2026

Desiree

Room was clean loved the decor . Local parking was very close if you didnt want to valet your car .

10/10

Exceptional

04 Aug 2026

jiuyu

good

10/10

Exceptional

03 Aug 2026

Sanpreet

Rooms were clean and hotel location was perfect.

10/10

Exceptional

02 Aug 2026

Cameron

The property was very clean, room was exceptionally large and very well taken care of. The staff were very helping with me and my daughter whatever we needed. They answered right away and accommodated us. I highly recommend this Hotel.

8/10

Excellent

02 Aug 2026

Frank

Not in the best neighborhood but a beautiful property. Room was very spacious and fun decor. Staff was a bit misleading about the $15 credit and ended up getting charged for some purchases that they wouldn’t refund, so be careful.

2/10

Poor

01 Aug 2026

Stella M

Our unit had has strong animal or vomit odor. It’s gross. Cannot recommend this hotel to anybody

10/10

Exceptional

01 Aug 2026

Jackson

Everything was great! No complaints what so ever ! All the staff was amazing! Definitely coming back.

10/10

Exceptional

30 Jul 2026

Paul

Our room was incredibly clean and the staff was very accommodating.

10/10

Exceptional

30 Jul 2026

LUIS AUGUSTO

The Royal Sonesta Downton Portland is located near the city’s main attractions and restaurants. Good breakfast, nice bar and restaurant —open only a few days a week; very good service and generally a pleasant atmosphere. The lobby has a piano, it is beautifully decorated and is a welcoming and inviting spot. Recommended for business or pleasure.

10/10

Exceptional

30 Jul 2026

Burke

We came to the Royal Sonesta last minute after a very bad experience at another hotel in town and they were perfect. The front desk was very helpful in getting our room arranged and explaining the details. The room was large and clean, very fun designs and worked great. The bed was by far the best bed I've ever slept in at a hotel in my life and made the entire stay worth it. The only thing with the room is that the doors were a little squeaky and a minor mixup with the keys when we used the valet but the hotel fixed it all and we had a wonderful stay. The breakfast is also very good even though it's not included. Overall this is a fantastic hotel and I would stay there again in a heartbeat.

10/10

Exceptional

29 Jul 2026

Whitney

We love it here

10/10

Exceptional

29 Jul 2026

Kristen

A cute a quirky location. The decor was so fun and we tried every chair in the lobby. (The two armchairs by the fireplace won our impromptu chair rating contest.) Valet was easy and quick. Very friendly staff with a welcoming atmosphere.

8/10

Excellent

29 Jul 2026

Brad

Have stayed here before and really like the hotel. It’s eclectic and the staff are personable. There’s some inconsistency though. We had difficulty with our television. They offered to let us switch rooms but didn’t offer to upgrade the room. The curtains don’t black out the room (at least in the corner rooms) so early morning sun was somewhat bothersome. The amenities/resort fee (as with ALL hotels) is a joke. Hotels can give their guests WiFi for free in this day and age. The $15 food credit buys a candy or chips and nothing they have adds up to $15 so you either underspend or pay more than your allowed amount. They don’t even upgrade your WiFi; you have to pay more for that, of course. All in all a solid place to stay but Sonesta could do more for their guests and become better than their competitors.

6/10

Pleasant

28 Jul 2026

Phillip

No turn down service. No ice machine on my floor.

10/10

Exceptional

28 Jul 2026

Keila

An excelente place to stay. The bed and pillows were super confortable and the stand very attentive and helpful.

10/10

Exceptional

27 Jul 2026

David

In room coffee would have been nice and closing the bar at 9pm on a Sat night is not an idea for making money.

4/10

Poor

27 Jul 2026

Tiffany

This hotel was over rated.. the lobby is beautiful when drunks don’t take over the piano for hours . The staff were kind but kinda useless.. our room had a fake nail sitting on the counter so obvi not cleaned well. The phone in room didn’t work. We were told to call for the sofa bed to be turned down and it took them 4 hours to show up so my kid slept part of the night in my bed waiting for his bed. This was supposed to be a fun family birthday celebration but was a huge overpriced disappointment!

10/10

Exceptional

26 Jul 2026

Brittany

The stay was fantastic. Thank you.

Partner

8/10

Excellent

26 Jul 2026

Todd

Great staff, central location and comfortable. Our toilet had an issue and the staff were on it right away. We would stay again.

8/10

Excellent

26 Jul 2026

Jonathan

It was very nice. My TV didn't work and they didn't have anyone to come fix it. Bummer

10/10

Exceptional

24 Jul 2026

Steph

As a hotel general manager, I choose not to stay in hotels when I travel often as I need the break. But I was so happy I chose to stay at the Royal Sonesta while seeing a concert in town. My King suite was so beautiful and the views were perfect. The bed was very comfortable and the black out curtains were true to their name. The staff was accommodating and friendly. I would stay here again in a second and recommend it to others.

10/10

Exceptional

24 Jul 2026

Christina

This is our favorite hotel in Portland and we’ve stayed here many times( 8+). The rooms are comfortable, clean and adorable. The staff here go above and beyond every visit. I absolutely love this place!
…plus you can’t beat Cheryl’s for room service!

10/10

Exceptional

22 Jul 2026

Korey

The vibes and ambiance of this room were so nice! The decor was lovely, and the living room area was separated nicely from the bedroom. Very nice bathroom as well, would stay again!

10/10

Exceptional

22 Jul 2026

SHANNON

I loved the location to downtown and it was within walking distance to my convention. The staff were all incredibly kind and helpful. I had a great stay and highly recommended staying here.

Self

10/10

Exceptional

21 Jul 2026

Jill

The room was very spacious! The location was very nice where we didn’t walk far from stores as well as public transportation stops. Valet parking was included in our reservation so we didn’t have to worry about extra charges. They even kept our bags while we explored the city since we had a later flight. Customer service was efficient and would come back to stay again!

Partner

10/10

Exceptional

21 Jul 2026

Sheryl

We were glad to get early check in. The valet was great, but driving in was a super tight turn in our pick up and the exit ramp was a super steep uphill.

Would certainly stay there again

Family

4/10

Poor

21 Jul 2026

Thomas

Place is old and wore down. If the price isn’t low or you only need a few hours to rest don’t book.

Family_with_children

10/10

Exceptional

20 Jul 2026

Laura

This hotel was affordable and fun. We were in town for just one night for a concert at Providence Park, which was easily within walking distance. The interior design of the hotel is super eclectic, funky retro. Lots of fun over the top. The valet service was very convenient, the $15 included snacks could have been omitted- I’d rather buy my own snacks for less. There was a strange outlet situation in our room where either the lamp or the refrigerator oils be plugged in but not both. Otherwise, beds comfortable and clean, bathroom well appointed, overall excellent stay.

Friends

10/10

Exceptional

20 Jul 2026

Melonie

Great hotel, staff was very friendly.
The room was large and the bed was very comfortable.
Valet parking is located in the underground which was convenient.

Family_with_children

8/10

Excellent

18 Jul 2026

Adam

Charge $55.00 a day to valet park, and no valets available - took 40 + minutes to get car.
Promised $15 a day credit not only applied once for a two night stay. Will hesitate to stay again.

Friends

10/10

Exceptional

18 Jul 2026

david

We thoroughly enjoyed our stay. Parking my pickup truck was difficult, but worked out well. Our room was very clean, and very spacious. Staff were extremely friendly, helpful and efficient. The front parlor was a great place to relax-beautiful place read and talk.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Richard

Nice, friendly hotel and the location is excellent. It's right in the heart of Burnside. Powell books is right around the corner, Classic Collection Hats is close by too. There are plenty of restaurants, bars and a big beer garden with 20 food trucks and picnic tables.

Friends

6/10

Pleasant

18 Jul 2026

Andrea

Parking was great, expensive but worth it. Stayed two nights on either side of a vacation. The first night I was moved because of no hot water. Followed by several minor icks. One was the less than amused check in desk. The second night there was a woman who was so irritatingly polite/rude. Yes, ma'am, I don't know ma'am with every answer. Got it--you hate your job and you hate questions. No place to plug in chargers. No change at desk for tips, no Tylenol, no nearby stores except \"Pete's\" located In the middle of a terrible couple of heartbreaking blocks of active drug users. No ma'am to this place.

10/10

Exceptional

17 Jul 2026

Tessa

Super cute hotel in downtown Portland. Staff are very nice and helpful.

Partner

10/10

Exceptional

17 Jul 2026

Diana

The staff were the best part of my visit. The hotel is an older building that has been thoroughly updated (except why are there no USB ports with the plugin's. Questions and issues were quickly and happily answered.

Self

8/10

Excellent

17 Jul 2026

dean

Property is well located, and an easy walk to many spots in Downtown.

Lobby has good seating area, and fun elements
Water pressure and instant hot water is a superb feature.

No fridge in room. No coffee in room.

Decor was fun, too.
However, there's no amenities other than a fitness room.
It was quite hot, and no free water for patrons in the lobby area is unfortunate.

I would stay again for the price point.

10/10

Exceptional

16 Jul 2026

Allison

We enjoyed the Royal Sonata Portland. The staff was great, The rooms were spacious and clean.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Shyam

Great hotel in a reasonably safe location. The price is a bit too high considering they also charge extra resort fee.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Palma

N/A

8/10

Excellent

10 Jul 2026

Dhruba

breakfast in not good.
no coffee machines in the rooms

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Jian

Very good hotel at a very convenient location

Family

10/10

Exceptional

09 Jul 2026

Demitria

Front desk does the best job, so grateful for them <3 room was gorgeous, excellent part of town to stay in.

Partner

10/10

Exceptional

06 Jul 2026

Cheryl

Great stay! We always stay here whenever we are in PDX.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Dileep Rajendra

great hotel, clean, good view. but minimum average breakfast(not worth) and room service is slow.

Family_with_children

10/10

Exceptional

05 Jul 2026

shazeen

Perfect stay overall! Especially for such a busy weekend!!

Family

10/10

Exceptional

04 Jul 2026

shazeen

The most helpful and kind front desk staff!
They took their time to answer all my questions and walk me through the check in process without feeling rushed! I was so impressed I decided to stay an extra night!

Family

6/10

Pleasant

04 Jul 2026

Philip

Staff service (from front desk to parking) is great. The property, however, is dated. The room doesn't look as clean and modern as in the picture - windows are a bit blurry; bathroom sinks have dark spots not cleaned; room/carpet have fragrance that is heavy as if to cover some previous old/bad smell. The bed is comfortable otherwise.

Family_with_children

10/10

Exceptional

04 Jul 2026

Jean

Love the property, location, the front desk employee. Thank you Royal sonesta for a pleasant stay.

Partner

10/10

Exceptional

04 Jul 2026

Anna

Great stay! Room was clean, staff was friendly, breakfast was great, and location was convenient to downtown Portland!

Friends

10/10

Exceptional

02 Jul 2026

Natalie

My girlfriends & I planned a vacation to Portland & randomly chose the Royal Sonesta for the quirky decor. We had no idea that we were in for such a special & beautiful vacation. Everything was truly luxurious & magical. Staying there was an experience. Fredrick, Austin & Dustin at the front desk were always helpful & friendly with all of our special requests.
We chose 3 King Premiere Suites, 2 of which were adjoining, that featured a massive bathroom, full living room with a couch, coffee table, 2 chairs & a table & our bedroom with French doors off to the side. We utilized all of the space in all of rooms many times. When we were tired from a day of walking through downtown & museums, we got takeout & ate together in one of our rooms. We had a movie night in one of the rooms another night.

2 of our rooms didn’t come with a coffee maker, but upon request, a Keurig was delivered to each room with real cream & dark roast coffee. The bathroom was well appointed with incredible toiletries, a hair dryer, and loads of fluffy, fresh towels. The beds were cozy with fantastic pillows.

Our first night we dined at Finch in the hotel lobby with Erick & enjoyed tee many delicious martoonies since we didn’t have to drive. The lavender lemon drop & the mojito were fantastic.
We enjoyed our trip so thoroughly that we decided to make it an annual occasion at this very hotel & extend our vacation next visit. We can’t thank the staff or Sonesta enough for such a truly magnificent holiday.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Kimberly

I chose this hotel for my 3 friends and I based off prior online reviews and we loved every moment. The room was spacious and included 2 queens and a sitting room with a couch and 2 chairs. This was PERFECT for girls weekend and it gave us the space we needed to relax. The hotel was quirky and downright adorable. The location was close to everything and the staff was wonderful! Highly recommended!

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Robert

Would definitley stay at a Royal Sonesta again!!

Partner

10/10

Exceptional

30 Jun 2026

Lucretia

We stayed here for a girl’s weekend and could not have been more impressed. The hotel itself is stunningly beautiful and full of charm and character. The rooms are huge with a private bedroom, blackout curtains, sofa bed, comfy chairs, two tv’s, robes, a closet and a dresser. Decor is GORGEOUS. Showers are incredible. But not just that…the staff is above and beyond, from check-in to concierge type service at the front desk, quick and kind housekeeping and valet. The Finch bar is convenient and yummy with excellent service. Staff members who we found exceptional were Austin, Frederick, and Dustin. We will certainly be back. Thank you to everyone! Natalie, Lucy, and Carrie

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Jeffrey

Great stay as usual. Nuuuu

10/10

Exceptional

30 Jun 2026

Cornelia

The hotel is centrally located downtown. Staff upgraded us to top floor for only $10 more - very spacious room with large adjoining sitting area. Beautifully decorated. Would definitely stay here again.

Family

10/10

Exceptional

29 Jun 2026

Michael

I was upgraded to a larger room upon arrival which was nice. The room was quiet and the bed very comfortable. And the shower was great. Free morning coffee as well as a nice buffet breakfast was a pleasant way to start each day.

Valet service is expensive but very efficient. Note that the service fee for paying tips electronically is significant so I tried to get change at the front desk which was surprisingly unavailable.

Self

8/10

Excellent

29 Jun 2026

Yingpu

Breakfast was very disappointed.

Family_with_children

10/10

Exceptional

27 Jun 2026

Maura

Wonderful overnight stay. The staff were amazing. The breakfast buffet checked all the boxes. The rooms are gorgeous.. big kuddos to the valet parking lads who were so gracious
Will definitely stay again

Partner

10/10

Exceptional

23 Jun 2026

George

Upon entering the building, I was immediately reminded why I was so lucky to stay here the first time a couple years back. Frederick, the front desk attendant, was extremely kind, attentive, and thoughtful, and his customer service (along with all other staff) was impeccable. He suggested for a small $10 daily fee, I could upgrade to a room on the top floor, and it's very much worth it! The room was spotless, well-organized, and stocked with all the necessary amenities.

As for the location itself, it's right in downtown but a part that is never too noisy. It's easily accessible by taxi, Uber, light rail, and private car. Many restaurants, shops, clubs, and bars are within walking distance and the overall area is extremely safe.

Portland will always be a second home of mine and I thank the Royal Sonesta Downtown Portland Management Team for making this visit such a delight.

Self

10/10

Exceptional

23 Jun 2026

Jessica

Staff were excellent as soon as I walked in to have my bags held until early check in. Explained everything that was included I. The reservation. Staff also held my water bottle at the front desk when I didn’t have enough time to run back up to the room.

Self

10/10

Exceptional

22 Jun 2026

Elena

It was good overall

Family_with_children

10/10

Exceptional

21 Jun 2026

Carlos

Overall great place to stay!!

Partner

8/10

Excellent

21 Jun 2026

Jen

The room was clean and the staff was very nice. I could smell some odors due to the fact the hotel is old but it wasn’t a deal breaker. The location was good.

Partner

2/10

Poor

21 Jun 2026

Barry

The Manager was lacking in skills AVOID THIS HOTEL HORROR EXPERIENCE.

Partner

10/10

Exceptional

21 Jun 2026

Suzanne

This was the perfect hotel for our trip to Portland. The location is great…walkable to almost everything Portland has to offer. The rooms are uniquely decorated and spacious. Austin from the front desk helped us throughout our stay and he was a highlight of our trip!

Family

8/10

Excellent

20 Jun 2026

Jessica

Loved the decor, everything was clean, and the staff was really nice. Unbelievable for the price.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Amy

Super cute hotel with super nice staff. Only complaint was there was a weird smell.

Partner

10/10

Exceptional

19 Jun 2026

Cristina

This hotel is magic, like something out of a Wes Anderson movie. My daughter and I loved the decor and vibe, and the staff was super friendly and helpful. A great value for a truly luxurious and quirky hotel

Family

10/10

Exceptional

19 Jun 2026

Joe

Amazing place amazing breakfast

Business Family_with_children

4/10

Poor

18 Jun 2026

Maia

Honestly a rough stay. We first got to our room and noticed that our bedding & towels had a couple of stains. Then our AC doesn’t work at all so we’re put into a new room. In this new room, we notice that there is a peanut on the ground, indicating a lack of cleanliness & attention to detail. I think overall for the price it is fine, but it isn’t the true royal sonesta experience compared to other cities. Would not stay here again and would seek other options instead.

Friends

4/10

Poor

17 Jun 2026

Guo

it marked as 4.5 star hotel but actually not. the room service need to book ahead, if you don't call, then nobody come to clean your room. there's no self parking, only valet parking available and charges another $55, remember to bring extra car keys if you used to control your car with your phone, cause if you don't have the key, you have to park by yourself but they will still charge your valet parking fee. No one coming to help us move the luggage as a 4.5 star hotel. The room looks very classic and fancy on the first impression, but in fact many of the equipment are old. Oh, only two bottles of water provided on first day and rest of day you have to fulfill from gym.
BTW, I saw homeless people walking into the hotel and nobody take care until the person walked away by herself

Family_with_children

10/10

Exceptional

15 Jun 2026

Nicola

Check in was a breeze, the staff's level of hospitality was epic. Major kudos to the parking valet.

Self

10/10

Exceptional

15 Jun 2026

BRIAN

Beautiful, quirky, clean and super friendly staff! Definitely coming back!

Partner

10/10

Exceptional

13 Jun 2026

Steven

We think the Royal Sonesta is the best downtown Portland hotel. The price is competitive, the location is perfect and the staff is personable and professional. We have reservations for later this summer.

Partner

10/10

Exceptional

09 Jun 2026

Mark O McInnis

The crew here at the Royal Sonesta always take such good care of me. Thank you Karla and crew for being the best!

Self

2/10

Poor

08 Jun 2026

James

The room.had bedbugs on a mattress.

10/10

Exceptional

08 Jun 2026

Sri Kanth

Great location and very helpful staff. We had a great stay and an upgrade to Suite for $10.

Friends

10/10

Exceptional

08 Jun 2026

Jose

Excellent service, clean rooms and amazing stafd

8/10

Excellent

08 Jun 2026

Nashwan

The parking is very difficult arrangement.

Family

10/10

Exceptional

07 Jun 2026

Ashley

We always stay here when we come to Portland. There are a lot of hotels to choose from in downtown Portland but this one in my opinion is one of the best. It’s right in the middle of everything. There are so many activities within just a 10 minute walk. The staff is always so incredibly kind. We can’t wait to be back in a couple of months. Thanks guys! 😊

Partner

10/10

Exceptional

07 Jun 2026

Derek

Fantastic hotel, thoroughly enjoyed my stay.

Family_with_children

10/10

Exceptional

07 Jun 2026

James

Welcoming staff, clean, comfortable bed, beautiful room and free breakfast.

Friends

10/10

Exceptional

07 Jun 2026

Cheri

Loved this whimsical hotel. So cute and friendly staff.

Family_with_children

10/10

Exceptional

05 Jun 2026

Angela

Amazing room, terrific staff, breakfast every morning. Couldn’t ask for more!

Self

10/10

Exceptional

04 Jun 2026

Lynda

Central location, clean in lobby and rooms. Valet, front desk and restaurant staff friendly and efficient. Absolutely love the colorful, unique, creative decor. Can't wait to go back!

Self

8/10

Excellent

04 Jun 2026

Richard

The hotel is nice. The room great. Would have liked if the restaurant was open on Monday. The location was lacking in options for dinner, etc but that’s no fault to the hotel.

Partner

8/10

Excellent

03 Jun 2026

Raquel

Could have more selection in breakfast aerea

Partner

10/10

Exceptional

02 Jun 2026

Angela

Clean hotel and nice rooms

8/10

Excellent

01 Jun 2026

Amanda

.

Partner

10/10

Exceptional

31 May 2026

Kevin

Outstanding stay. One of the best in PDX.

Partner

10/10

Exceptional

31 May 2026

Kevin

Great location and amenities.

Partner

10/10

Exceptional

29 May 2026

Jacob

Absolutely clean room with no issues at all! Absolutely pleased with the staff and the valet service. Enjoyed the warm inviting feeling when you arrive and every time you walk through the doors. Felt safe and comfortable. Unfortunately we did not get to enjoy the breakfast but we heard from others staying there that it was definitely worth trying. We definitely will be staying there again. See yall soon!

Family_with_children

8/10

Excellent

29 May 2026

Kim

Breakfast was good and convenient. The rooms were very spacious and comfortable. We did not park in the valet area but walked a few blocks down the street to a public lot. We had snacks & drinks in the bar late one night and they were also very good.

Family

10/10

Exceptional

28 May 2026

Catherine

I absolutely loved this hotel. The front desk staff was always so helpful and lovely. It is in a fantastic location, walkable to everything downtown. And the rooms are immaculate. Beautifully decorated and huge! Zero complaints. One of the best hotels I’ve stayed in.

Self

10/10

Exceptional

28 May 2026

Corleone

Phenomenal staff, great atmosphere, great location, and a very cozy lounge area with fire place. Everyone will go above and beyond to help you find the best places to visit around the area as well.