Hotel Deluxe

United States , Portland - OR
PORTLAND, 729 SW 15th Ave
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Large corner room with fab view (#603)
incredible brunch, gorgeous lobby. Driftwood room is a storied bar with tons of atmosphere.
Downtown locale was perfect for our two nights in Portland.

Friends

10/10

Exceptional

10 Mar 2026

Chris

Great rooms! Great staff!

8/10

Excellent

10 Mar 2026

Emilie

Comfortable bed, friendly staff, clean. Tiny bathroom but it was fine for one night.

Partner

10/10

Exceptional

09 Mar 2026

Wes

What a gem! Beautiful old building with awesome decor in a great location. The bar has not changed much since the 50’s and you can imagine all the great conversations that have been had there over the decades.

Self

10/10

Exceptional

09 Mar 2026

Dennis and Sharon

Thank you for making our stay pleasant everyone was great.

Partner

4/10

Poor

08 Mar 2026

Lucien

Good location and very fast WiFi. It’s centrally located and the nearby MAX rail makes it easy to get to and from the airport.
However, the hotel feels a bit dated and could use some updates. Staff were not particularly friendly or attentive, and the front desk was often empty when assistance was needed. The bedding could also be improved for comfort.

Self

10/10

Exceptional

08 Mar 2026

Alexandra

Comfy beds, close to everything. Parking secure. Would stay again.

Partner

2/10

Poor

07 Mar 2026

danielle

The outside of the property is absolutely COVERED in feces. It ruined my stay amp

10/10

Exceptional

07 Mar 2026

Jasper

Very cool hotel with Hollywood theme! Quiet and safe neighborhood and easy parking access.

Friends_and_family Family

4/10

Poor

06 Mar 2026

Grayson

No hot water in first room, had to switch.
Dust collected on bed’s headboard, hair in the bathroom that wasn’t mine, and mystery stains on the curtains… I elected to not explore the other facilities contained based on my experience in the room.
Staff’s kindness and customer service was the silver lining.

Self

6/10

Pleasant

06 Mar 2026

Lauren

It is a good location and has all it needs to with a good size room. Will say I found hair and didn’t have bath towers. I also keep having to get room key shocked. It was as ok stay.

Self

6/10

Pleasant

05 Mar 2026

Tracie

The price is good, but the noise level isn’t great. The front desk staff weren’t friendly. Personalities of three different front desk staff were flat. Gracie’s for breakfast was lovely and the hostess was excellent! We were told that parking was $20 per night and at checkout we were told it was $40 per night.
The lobby should have coffee all day. I tried to have a cup of coffee at 9:45 am and it was iced cold. So amenities were poor in my opinion.

Friends_and_family Friends

6/10

Pleasant

04 Mar 2026

Michele

Only received decaf coffee in room, took over 30 min to get it delivered. No hot water for a shower- ended up with none. Room cute, breakfast was nice but won’t stay again.

8/10

Excellent

04 Mar 2026

Kristina

It was freezing in the rooms but they provided space heaters

2/10

Poor

01 Mar 2026

Alaina

Amenities not as listed. $40/day parking. Water bottle in room is $7 (LOL). Walls/roof was cracking. Toilet was basically a public washroom style.

Partner

8/10

Excellent

01 Mar 2026

Lauren

Staff

6/10

Pleasant

01 Mar 2026

Nicole

The room was clean overall. The bathtub had stains which felt weird or unclean. I assume it was clean because everything else in the hotel was clear.
In our room, the smoke detector had a consistent flashing night. At different stages of sleep this could be disruptive.

The staff was friendly and helpful.

Family

8/10

Excellent

27 Feb 2026

shante

Nice hotel and cool staff. Really clean! Much smaller than it appears in the photos. The bar is pretty smal, but beautiful! We revived the best Long Island we've ever tasted. We ended up having to Uber into town because the Customer Service for the girl informed us that it's $40 for parking. Also, the steak that comes with the Steak Frites is really small, but it was still delicious.

10/10

Exceptional

25 Feb 2026

Louis

A very welcoming staff and one of the cleanest hotels I have been to in a while.

10/10

Exceptional

24 Feb 2026

Adam

Beautiful decor and friendly staff. My wife and I had a great getaway without the kids. Our room was clean and as advertised. We loved the lounge and just walking into the lobby feels like you are where you want to be. Great hotel.

Partner

10/10

Exceptional

23 Feb 2026

Stacy D

An amazing hotel and experience! Such a fantastic staff and amenities!

Self

10/10

Exceptional

23 Feb 2026

Scott

Great check-in and clean room

10/10

Exceptional

22 Feb 2026

Keith

We love the hotel, and have stayed a number of times. The bathroom could stand to be updated. Would also be nice to have a Keurig style coffee maker in the room.

Partner

8/10

Excellent

20 Feb 2026

Jack

Great atmosphere and the rooms were nice! Ken was fantastic

Partner

8/10

Excellent

16 Feb 2026

zhijun

Everything is good except the hot tub is not hot enough

10/10

Exceptional

14 Feb 2026

estefania

The staff was very kind and attentive. The room was clean and bed was very comfortable. Shower was nice, water pressure was not very strong but for an older hotel that makes sense. Overall a great stay and I would stay here again!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Kathleen Rose

The room was great and the location awesome.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Dan

Amazing staff and excellent rooms and design

Leisure Partner

2/10

Poor

13 Feb 2026

Daniel G.

Price doubled from what I reserved on Hotels.com, and when I explained that I had been double charged, I was told I was wrong.

Plus, used coffee bag in coffee pot, and someone let themselves into my room (before check out) without knocking, thus disturbing my business Zoom meeting.

10/10

Exceptional

08 Feb 2026

Michelle

Clean room. Great staff. Very comfortable!

10/10

Exceptional

08 Feb 2026

William

Great staff!

6/10

Pleasant

07 Feb 2026

Terry

We visited Hotel Deluxe as part of a celebratory trip for a milestone birthday. We told the hotel this in advance. They messaged three times to see if I wanted to purchase chocolate dipped for $35!!! We booked a suite, I thought it would have a separate room, it didn’t. Perhaps my fault for thinking it would be a typical suite- it was just a bigger room. They surprised us with a note to say happy birthday and provided 2 bottles of cheap water. Nothing else. We booked the hotel because it was a VIP Expedia property- as a Platinum member- I received a discount on parking- that was it. No upgrade, nothing. We had one robe in our room. Surprising as there were two of us. It was dirty and had long black hairs on it- I suspect it may have been left behind by another guest. The bed was very soft. The room had a funny smell. The hotel lobby was lovely. I wanted to visit the bar, but it didn’t open until 4pm. All in all, it was ok- nothing special. It’s a 3 star hotel, not good enough for a 4th star.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Kim

Location is very good! Staff is super nice .. bed was one of the comfiest ever. Rooms are old but has been updated a bit :) good for the price!

Leisure Partner

4/10

Poor

01 Feb 2026

STEPHANIE

Two stars only because the staff was very friendly & helpful. However, I stayed in the King Premier Suite and was extremely disappointed. The old saggy throw pillows and scuffed up furniture looked like it came from a frat house. There was some sort of ventilation pipe outside the windows that was disturbingly loud. I expect more from a boutique hotel downtown. I will not stay here again.

Leisure Friends

4/10

Poor

30 Jan 2026

Krista

Not great at all. They charged

10/10

Exceptional

28 Jan 2026

Roger

Yes, bed pillows were too hard

Partner

10/10

Exceptional

25 Jan 2026

Sean

Wonderful staff and amazing bar

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Cynthia

Our room had a coffee cart but no kurig, mugs, or coffe/tea. I mentioned it to the front desk, it they did not fix the issue.

Leisure Family

10/10

Exceptional

25 Jan 2026

Mary

Very friendly staff, room decorated nicely

Leisure Family_with_children

2/10

Poor

22 Jan 2026

Mario

Something was found in my room that you don’t think you should ever have to find a room. I found out when I got to my room back to my room. It was probably on 7 AM. I would have said something normally immediately as soon as I found it however I was up most of the night and I was super tired emergency department all I wanted to do was get into bed and rest. I thought I would have until 2 PM to check out because the gentleman at the front desk said it was 2 PM would be the latest check out without a fee but the front desk told me it was 1 PM so there are some inconsistencies and I feel like the staff need better communication and more training per se. The heater in my room did not work. I was cold and shivering the whole time. $4 per night for the parking garage. Breakfast is not included with all reservations so beware when booking. and the hotel does have like a vintage feel “upper class” when you walk in. good morning staff was very very helpful. The night staff not so much. English is very poor probably Russian or something and just kept saying that he was new there and didn’t really know much which is totally excuse. Water unacceptable.. other than that I’m sure this hotel is nice if you get a room with a working heater and AC and what not and yeah, I’m sure it’s great

Self

10/10

Exceptional

22 Jan 2026

Jessica

Elegant old hotel with all the old Hollywood charm. Very friendly staff

Leisure Partner

4/10

Poor

22 Jan 2026

Adimir

I got a smoke free room and the room smells really bad.

Business_and_leisure

8/10

Excellent

19 Jan 2026

Jami

Room was clean, furniture and headboard were worn and the material was flaking off. Bottled water was in the room, but cost $7. Kind of tacky to charge for bottled water in my opinion. Parking was also $40 for one night. Overall the stay was pleasant, hotel was quiet and clean. The entrance and lobby are beautiful. I would stay again. Just wouldn’t opt for paid parking again and would bring a case of water.

Leisure Partner

8/10

Excellent

18 Jan 2026

Julio

The bathroom was slightly dirty with trash on the floor and a hair in the shower but everything else was fine.

Leisure Family

10/10

Exceptional

12 Jan 2026

Debbie

Clean rooms, staff was very friendly.

Leisure Family

10/10

Exceptional

04 Jan 2026

David

Stylish decor and setting. Friendly and helpful staff.

Leisure Family

2/10

Poor

02 Jan 2026

Dustin

No breakfast

Partner

10/10

Exceptional

01 Jan 2026

Jiajun

great service

4/10

Poor

28 Dec 2025

Cheryl

The hotel has been a family favorite for years. It is clear that services continue to be cut to stay afloat and it is disappointing, especially near the holidays that the staff is aloof, at best, and surly the rest of the time.
Our room was freezing, the windows painted over and the bathroom had a broken window. We were told we had been upgraded.
There was no maid service, but never advised of such, Gracie’s was closed through our entire visit, but we were charged a “resort fee,” when complimentary water wasn’t even offered.
The hotel either needs to be purchased by a larger org (sadly) or eliminate the fees and be transparent about the state and services (lack) being offered.

Friends_and_family Family

8/10

Excellent

15 Dec 2025

CATHERINE

Vibe. Decor.location

Partner

10/10

Exceptional

15 Dec 2025

Marcelo

omg! GORGEOUS!! loved thw place. Very elegant and cozy. People are very nice

10/10

Exceptional

13 Dec 2025

Excellent staff - friendly, helpful

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Vera

Everything was really nice.
The location is great, the decor is really cool too and staff was very helpful and nice.

Leisure Self

10/10

Exceptional

09 Dec 2025

Tyler

Wonderful place

10/10

Exceptional

08 Dec 2025

Allison

Love this elegant vintage hotel! Cozy bar and nice restaurant. we booked a suite to get a larger room.

Business_and_leisure Partner

6/10

Pleasant

08 Dec 2025

Victor

Clean

Friends_and_family Friends

6/10

Pleasant

08 Dec 2025

Sarah

The window in the bathroom was partially jammed upon arrival and with only single pane glass in the whole room, it was very cold. The rooms were smaller than advertised as well. No valet parking, no valet to help with bags, and an unsecured parking garage does not give the impression of what is advertised as a 4-star hotel.

Business

8/10

Excellent

07 Dec 2025

audra

Super cute & clean the only complaint I had was the heat didn’t get warm enough so I was chilly. 10/10 would stay again.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Deeann

Great check in !!

Leisure Family

4/10

Poor

01 Dec 2025

Timothy

We have stayed here a few times. Beware when booking as the premiere suite has a wide range of meaning. The photo on Expedia will show the large room with full windows (which we booked and received in previous visits), but the one we received was on the 3rd floor with two small windows that are translucent and unable to see out with a loud fan directly in front of those windows that goes all night. Public service announcement: WHEN THEY SAY YOU ARE IN ROOM 327 ASK FOR ANOTHER ROOM. Regardless of what they label the room, just run away.
Other general information on the hotel, the front desk staff is friendly and helpful. The quality of the rooms are poor in general. Worn down finishes and plumbing fixtures.
Aditional reason for a low review is the response from the manager. I made our concern known before check out and they said to call back when a manager is available as they would be able to help. Upon calling and hoping to resolve with them direct instead of leaving this review, the manager had no interest in resolving or understanding, offered no solutions or suggestions to help with the scenario, and then just hung up on me mid sentence. It's very strange to have that be the outcome to a repeat customer trying to find a solution through a polite and earnest conversation...
The response from the hotel to this review may claim some excuse to cover their mistake. Believe who you will, just trying to warn others before they run into the same trap.

Leisure Family_with_children

2/10

Poor

28 Nov 2025

Nicholas

So small. Dirty not as expected

4/10

Poor

27 Nov 2025

Yesenia

I really wanted to give this place a chance but should have just stayed at another nearby hotel. Staff were friendly and the location and parking are all great. However, the hotel is extremely outdated and not properly maintained. The showers do not drain and within a few minutes the tub is filled to your mid calf and it’s such a gross experience. I told the hotel staff and they shrugged their shoulders like it was not a big deal and that’s it’s to be expected for an old hotel. The room itself had a worn out look or was soiled such as peeling wallpaper, dirt on the floor, messed up upholstery and doors that’s don't close properly. The lobby gives you an illusion of a nice hotel but after experiencing two room swaps on different levels, this was not the case for us. Again, this is all my own personal experience and I truly dislike leaving bad reviews but it was just such a bad experience. We received a parking discount and waived resort fee, but still do not feel like this was enough for the bad experience but it was it is.

Leisure

4/10

Poor

26 Nov 2025

Eliott

There were extra unexpected fees, and the hotel was hard to communicate with.

Business Partner

10/10

Exceptional

22 Nov 2025

Christopher

Staff let us check inn early and where very helpful.

Leisure Family

8/10

Excellent

11 Nov 2025

Richard

Nice room and quite.

10/10

Exceptional

06 Nov 2025

Leslie

room was lovely peaceful quiet, hotel was sparkly and atmospheric - would stay again.

10/10

Exceptional

03 Nov 2025

Nikki

If the property is beautiful! You feel like you’re in a facu 1920s hotel. The service of both restaurants is impeccable. The dinner restaurant is beautiful has a great bar and the food is excellent.. We definitely stay here again.

10/10

Exceptional

02 Nov 2025

Joseph

Very welcoming

Business Pet

10/10

Exceptional

02 Nov 2025

Chris

Awesome staff. Great facility!

Partner

10/10

Exceptional

30 Oct 2025

Hien

Book this hotel only if you want vintage feeling and not modern atmosphere. Our room is big and has nice corner view for sunset and rainbow but much improvement needed for furniture and bathroom. Staffs are very friendly and helpful, that’s one thing that makes the stay worthwhile. Gracie’s staffs are professional, too, but the food did not meet our expectations. This hotel is walking distances to multiple shops and restaurants as well.

Leisure Family

8/10

Excellent

23 Oct 2025

Karen

It was ok.

Business_and_leisure Self

10/10

Exceptional

21 Oct 2025

Thomas

Quiet.

Partner

10/10

Exceptional

19 Oct 2025

Deja

We love this place. It’s old school Hollywood vibes make it feel like you’re staying at a luxury hotel.
We ate breakfast at Gracie’s and it didn’t disappoint. Perfect size portions of hard to pick which one breakfast yummies.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Randi

A little to formal and stuffy for Portland. Not rude but not really friendly either. Fitness center was clean but very small. There is an extra fee for “amenities “ including WiFi and morning coffee. Not sure what else

Leisure Family

8/10

Excellent

16 Oct 2025

Greg

Business Self

6/10

Pleasant

14 Oct 2025

Goran

It is old hotel where many things need to be replaced, fixed or upgraded.

Leisure Family

8/10

Excellent

13 Oct 2025

David

Great costumer service. Good rooms and the vibe was so lit 🔥

8/10

Excellent

12 Oct 2025

Kerry

Our room had a noise right outside with a continuous hum. Could not open window but the thermostat worked really well. No soap in bathroom had to use shower soap. Did not take a shower as when I turned on the water it came out brown reddish

Business Partner

10/10

Exceptional

05 Oct 2025

Terrie

Didnt use either gym or eifi It was a clean room

Leisure Family

10/10

Exceptional

05 Oct 2025

Birgitta

We love their huge old fashioned hotel rooms!

Leisure Family

10/10

Exceptional

05 Oct 2025

John

I wish they had a restaurant that stayed open all day. I do not want to walk to another restaurant to eat.

8/10

Excellent

04 Oct 2025

Randal

I have never received a stay statement for payment to the 2 rooms i payed for with credit card. They

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

PRADEEP ASHOK

Art work and Staff

Leisure Family

10/10

Exceptional

02 Oct 2025

Dustin

Second stay here. Nice staff. Clean. Easy. Good location.

Self

8/10

Excellent

01 Oct 2025

Noel

Property was very clean. Some staff was quite rude.

Leisure Partner

4/10

Poor

01 Oct 2025

Julia

The bed had a large stain on the mattress with a felt pad covering it ….it was digusting.
The room was outdated and worn ..the manager said it was due to the age of the building but it was clearly due to negligence on the hotel upkeep. The carpets also were filthy and stained
The staff was awesome and very friendly and it had a nice reception area

My friends had to switch rooms due to no hot water
…I would not stay here again due to the negligence of upkeeping the rooms and the dirty conditions of the rooms

Leisure Friends

10/10

Exceptional

29 Sep 2025

Zoe

We loved it soo much so beautiful

10/10

Exceptional

27 Sep 2025

Roseann

Rooms are dated but the shower head makes up for it and the price is right!

Leisure Family

8/10

Excellent

26 Sep 2025

Jezebell

My stay was great, I loved that they have a small bar and a restaurant. It gives old Marilyn Monroe vibes very cute, very suite life of Zack & Cody lol. Staff was great only downside is the parking. The parking garage is not attached to the hotel it’s across and you have to pay daily.

Leisure Self

10/10

Exceptional

24 Sep 2025

Kristan

One of my favorite hotels in downtown Portland! Has historic charm!

Business_and_leisure Self

10/10

Exceptional

24 Sep 2025

Moses

Great

Self

6/10

Pleasant

23 Sep 2025

Julia

The hotel rooms were very outdated and the mattress and floors were filthy
These conditions had nothing to do with the staff it needs to be updated terribly,
The bed was disgusting. The first night I slept there there was A pad under my sheet and when I pulled it off the next day there was a huge spot all over the bed . I did respond to management but they said it was due to the age of the hotel …,,,not!

Leisure Friends

4/10

Poor

22 Sep 2025

Diana

My stay was only 2 days, it was booked for a mini staycation.
I had high expectations for this hotel. I was sort of upset when I got to check in, I was being over charged about $200. Luckily the receptionist fixed the price to what I was quoted online but have yet to see the refund, still waiting for it. I’ll give it a few more days.
The bathroom stopped working for a few hours? It wouldn’t flush no matter how long the handle was held down for. Not sure why.
There was also a bright yellow colored water coming out the faucet, still don’t know why.
The walls are extremely thin… you can hear everything form the neighbors room. Yes, everything.
Parking is a bit pricey but the area it’s in, I guess it makes sense.
Walkable distance from various places.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Alexia

It was great!

Leisure Self

4/10

Poor

22 Sep 2025

Dale

Water was shut off when we arrived and was dark brown in the tub the next day. Shower wouldn't work and water was only lukewarm. Bed was comfy

Leisure Family

10/10

Exceptional

20 Sep 2025

Josson

Dreamy and nostalgic for days gone

Leisure Family

10/10

Exceptional

18 Sep 2025

Jerek

Wonderful! Wonderful! Wonderful! As always, we love our stays here. De-LUXe!!!

10/10

Exceptional

17 Sep 2025

Timothy

The staff was very friendly, beautiful hotel and delicious food.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Cheri

We love it there!

10/10

Exceptional

16 Sep 2025

Bethani

We love the location of Hotel deLuxe. We can walk to restaurants and more specifically to Providence Park. The decor and the quaint rooms are so cute. The staff is excellent and we appreciate the break we get on parking with Expedia.

Leisure Partner