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Hi-Lo Hotel, Autograph Collection

Portland - OR · United States

320 SW Harvey Milk StreetView location

9.0/10Excellent859 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hi-Lo Hotel, Autograph Collection

'Experience Portland's vibrant heart at The Hi-Lo, Autograph Collection, an upscale hotel within walking distance of Powell's City of Books and McMenamins Crystal Ballroom. Enjoy individually decorated guest rooms featuring heated floors, smart TVs, and premium bedding.

Stay connected with complimentary Wi-Fi and wired internet access, or unwind with premium TV channels. The hotel offers a fitness center, a garden, and on-site dining at Hubers. Continental breakfast is available for a fee. Additional amenities include a business center, express check-in, and event spaces. '

Read more about this hotelShow less

With a stay at The Hi-Lo, Autograph Collection, you'll be centrally located in Portland, within a 5-minute drive of Moda Center and Oregon Convention Center. This boutique hotel is 3.1 mi (5 km) from Oregon Zoo and 6 mi (9.7 km) from University of Portland.

Treat yourself to a stay in one of the 120 individually decorated guestrooms, featuring heated floors and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 34.80 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for continental breakfast: approximately USD 15 to 30 per person
    • Valet parking fee: USD 59 per night (in/out privileges)
    • Pet fee: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • An in-room safe is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Pioneer Place 0.3 km / 0.2 mi
Pioneer Courthouse Square 0.4 km / 0.3 mi
Roseland Theater 0.5 km / 0.3 mi
Star Theater Portland 0.5 km / 0.3 mi
Tom McCall Waterfront Park 0.5 km / 0.3 mi
Willamette River 0.6 km / 0.4 mi
Powell's City of Books 0.6 km / 0.4 mi
Lan Su Chinese Garden 0.6 km / 0.4 mi
Burnside Bridge 0.6 km / 0.4 mi
Portland Saturday Market 0.7 km / 0.4 mi
World Trade Center 0.7 km / 0.4 mi
Portlandia 0.7 km / 0.4 mi
Portland City Hall 0.7 km / 0.4 mi
Arlene Schnitzer Concert Hall 0.8 km / 0.5 mi
Portland'5 Centers for the Arts 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 21 more facilities & services
  • Laundry service
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 19 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable13 photos

    Hi-Lo Hotel, Autograph Collection

    DOUBLE DELUXE CITY VIEW

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • Turndown service
    • Desk
    • Toiletries
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM CITY VIEWQUADRUPLE • PREMIUM CITY VIEWQUA.CV-PI

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    QUADRUPLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV-1

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable14 photos

    Hi-Lo Hotel, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Bathrobes
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 19 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable10 photos

    Hi-Lo Hotel, Autograph Collection

    DOUBLE PREMIUM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi
    • Safe
    • Ironing set
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEW • 1 Bedroom • 19 m²DBL.CV-PI
    DOUBLE PREMIUM CITY VIEWPhoto unavailable9 photos

    Hi-Lo Hotel, Autograph Collection

    DOUBLE PREMIUM CITY VIEW

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Hi-Lo Hotel, Autograph Collection

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hi-Lo Hotel, Autograph Collection

9.0
Excellent
859 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Juan
Chic design, feels like home
Family_with_children
10/10
Exceptional
12 Jul 2026
Ricardo
The room was great! Friendly staff! Walkable to food trucks.
Partner
10/10
Exceptional
11 Jul 2026
Dae
Great stay overall. the location was close to everything. Our room was clean, bed and pillows were very comfortable.
The front desk and valet parking attendants were all very helpful. Only downside was the slow service of restaurant during breakfast. Other than that, we will be back for sure.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Nicole
friendly staff, decent sized king bed room
Self
10/10
Exceptional
08 Jul 2026
Briseida
Very nice and around a lot of shopping store and near by food places.
Partner
10/10
Exceptional
06 Jul 2026
Patrick
Was one of the most wonderful places I’ve ever stayed. The staff was excellent. The room was beautiful and I would love to stay here once again.
6/10
Pleasant
27 Jun 2026
Ly
Old property
Family
6/10
Pleasant
24 Jun 2026
Anna
The staff was very friendly and helpful when needed. The valet wait can be a bit long, and a few times, no one answered the phone when we tried to call down early to pre-arrange the valet (as they recommend). Not the valet's fault, they are working very hard! They could probably use two on staff during peak times.

The room was very hot, and when we checked in, the thermostat was not useable. Housekeeping fixed and it was better after that. The main issue with this property is the very loud noise outside. I've learned my lesson and won't be staying in downtown over a summer weekend :) Just keep this in mind, as this property is well located for downtown and other attractions.
Partner
2/10
Poor
22 Jun 2026
Yara
Very nice and clean but unfortunately rooms were not available for check in. We arrived a few minutes before 3pm to check in and we el waited over 40 min and only one room was ready the other trim was not ready. We were in a group so 4 different reservations and the last person in our group did not get his room until 7:30 PM. Mind you we all needed to get ready for an event! It was awful trying to all get ready and shared rooms! They did give us drink vouchers as we were waiting, but still.
Friends
10/10
Exceptional
17 Jun 2026
Gloria
Awesome place for a restful visit to Portland
Family_with_children
10/10
Exceptional
16 Jun 2026
Francesca
Discreet entrance to room. Amazing staff and bar/restaurant. Delicious cocktails. Quiet room, lavish shower, spacious bathroom.
Self
10/10
Exceptional
08 Jun 2026
Keith
Clean rooms with a staff that was very helpful. The hotel is in a great location downtown close to the met and the park
Partner
10/10
Exceptional
31 May 2026
Jose
Great vibe
2/10
Poor
28 May 2026
Christopher
I experienced an issue with the room phone, as there was no dial tone available unless I activated the speakerphone function. After troubleshooting the phone and successfully connecting to room service, the bartender responded by raising their voice and reprimanding me for allegedly calling and hanging up.

Following this interaction, I contacted the front desk to report the situation. Unfortunately, my concerns were not acknowledged, and no apology was offered regarding the bartender's behavior or the fact that my room service order was not taken. Their solution was a free drink ticket at the bar that just reprimanded me.

I understand that technical issues can occur; however, I was disappointed by the lack of professionalism and customer service in resolving the matter.
Business Friends
10/10
Exceptional
19 May 2026
Cynthia
Drew at the frontdesk was super friendly and the valet person (sorry I forgot his name!) but he was very nice and helpful. I loved the style of the room and all the little inclusions: public transportation day card, bikes, welcome drink! All amazing
The only downside was the location as at night is a little sketchy
Partner
10/10
Exceptional
17 May 2026
Brittney
Excellent staff….location & amenities!
10/10
Exceptional
12 May 2026
Phoebe
The facility itself was great and well-maintained. There's a minimalistic, modern look in the hotel room. The staff was friendly and helpful, especially the bartender. The location was very convenient for getting around the downtown area.

The valet was a little slow when we arrived - parking spots were blocked, there was no attendant, and it was a wait to drop my keys off. The surrounding area in a 1-block radius is not the best for walking around at night with homeless people on the sidewalks and abandoned, boarded up buildings, but the hotel can only do so much about surrounding development.
Partner
6/10
Pleasant
09 May 2026
Khadijah
Was just an okay stay. Not too bad, but nothing to write home about. 7/10.
4/10
Poor
03 May 2026
Lendy
If AI were to make a hipster hotel it would be this one. Staff was not welcoming.

They throttle the ac at night, so the room was hot. You can’t trigger the AC to come on. The bed is just okay so it was a miserable night.

You get a free drink at the bar with your room, but the bar is lit like a retirement home and the bartender is not interested in swapping out blown kegs. It is designed for guests to not use the amenities.

We were happy to drive away quickly and experience real Portland and not Marriott envisioned AI Portland.
10/10
Exceptional
20 Apr 2026
Frederick
Wonderful clean and modern rooms, amazing staff and close walk to everything.
Self
10/10
Exceptional
15 Apr 2026
Sergey
Bad neighborhood
Partner
10/10
Exceptional
14 Apr 2026
Carrie
Beautiful hotel, with a fantastic staff & great location! I will absolutely stay at the Hi Lo again.
Partner
4/10
Poor
12 Apr 2026
MELISSA
The beds were wildly uncomfortable. The area is more unsafe than most of Portland. They tried to charge 4 days for valet when we had 1. The rugs in the room were an extreme tripping hazard. Would not stay again.
Family_with_children
4/10
Poor
12 Apr 2026
Kennedy
Staff was not very friendly, the hotel charges travel fee that is 30 dollars a day and will try to get you to take credit of 15 for the bar so you’re still paying 30 dollars a day. There was so storage space for clothes.
Friends_and_family Friends
10/10
Exceptional
08 Apr 2026
Anthony Steve
Staff was 100% on point loved every aspect of this hotel 100% would come back to this hotel
10/10
Partner
10/10
Exceptional
17 Mar 2026
Mario
Clean rooms, staff was excellent when we had a issue with our door lock.
10/10
Exceptional
14 Mar 2026
Evan
Great hotel
10/10
Exceptional
16 Feb 2026
Alex
Clean room, great staff
10/10
Exceptional
12 Feb 2026
Janelle
Very clean and friendly staff. The room was very nice, and breakfast was quite good.
Business Friends
8/10
Excellent
05 Jan 2026
Gary
Clean rooms.
Leisure Partner
8/10
Excellent
10 Dec 2025
Rodney
It was a very nice day at that hotel. The people were very nice only had valet parking but right across the street had public parking. That was a hell of a lot cheaper.
Self
10/10
Exceptional
06 Dec 2025
Tina
lovely hotel. Loved the big room and spacious bathroom. The staff were amazing! The host with the Cat Earrings was so charming and helped me out with a little project I needed for my family gathering. Overall lovely stay
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Jocelyne
Very Clean and aesthetically pleasing and very quiet!
Leisure Self
4/10
Poor
24 Nov 2025
David
The room had really thin walls, could hear a lot of chatter. Windows looked out at a brick wall a few feet from the window. No sitting area etc.

6/10
Pleasant
21 Nov 2025
Carrie
The room was very clean but smaller and darker than expected through pictures. Was bummed with the room and location I got in a group booking, and another option wasn't suggested to me at check in, and by the time I had the conversation it was too much of a hassle to switch. Overall staff very respectful. Quiet and easy to sleep, but some of our group thought the beds and pillows were very hard. I'd say the price was a maybe 15% high for what it was but I'd recommend it still, but a higher end room.
Business
10/10
Exceptional
10 Nov 2025
Brian
Room was well appointed albeit a bit small. Very conveniently located when coming to Portland by train and lots of interesting things to do within a few minutes walk or streetcar ride away.
Leisure Self
10/10
Exceptional
02 Nov 2025
Patricia
Everyone very nice and super helpful
Self
6/10
Pleasant
12 Oct 2025
Gina
Stay was okay but area was not the greatest.
Leisure Family
10/10
Exceptional
03 Oct 2025
Ellen
Spa and swimming pool is outdoor and looks not so clean so we did not use it.
10/10
Exceptional
01 Oct 2025
Troy
We enjoyed our stay the staff was great and property is very clean the lobby is a little dated but rooms were comfortable and bathrooms very nice. Must be aware of your surroundings being in city many homeless people in area.
Business_and_leisure Partner
8/10
Excellent
15 Sep 2025
sarah
Nice and affordable
10/10
Exceptional
14 Sep 2025
Anna
The Hotel is very nice and clean. I love the staff. Highly recommend!
Business Family
10/10
Exceptional
12 Sep 2025
Ashley June
Staff was very welcoming, GREAT recommendations
Leisure Partner
10/10
Exceptional
03 Sep 2025
Nischal Arkali

Great hotel!! Highly recommend!!!

We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.
Partner
10/10
Exceptional
31 Aug 2025
Luisita
Clean & Quiet
Leisure Family
10/10
Exceptional
28 Aug 2025
Lyndsey
Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.
Leisure Self
10/10
Exceptional
27 Aug 2025
Tamore
I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol
Leisure Family
8/10
Excellent
26 Aug 2025
Megan

great hotel; bad area

Hotel was great, but neighborhood is currently really bad
Partner
10/10
Exceptional
22 Aug 2025
Mitch

Everything you need downtown

This place is my go to whenever I head to Portland. A great blend of modern updates with some old school charm. The staff has always been very friendly and the restaurant and bar on site was great.
Business
10/10
Exceptional
18 Aug 2025
Anna
I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Business
10/10
Exceptional
17 Aug 2025
Courtney
We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.
Leisure Partner
8/10
Excellent
11 Aug 2025
Diego

Excellent hotel. Clarify price before.

Everything was wonderful, just that the quote I got from hotels.com was $200 less than what I paid when I went to pay on site.
Business
10/10
Exceptional
07 Aug 2025
Kate
Honestly, the staff cannot have been any nicer. Friendly from the moment I walk through the door. I thought the hotel was in a really great location. It was very easy to get to via the train from the airport which I would highly recommend. I will definitely go back to this hotel if I'm ever in Portland, Oregon again.
Business
10/10
Exceptional
05 Aug 2025
Kaleb Lee Alexander
It was so close to the mall and bus/train station so easy access to everything needed.
Leisure Partner
6/10
Pleasant
30 Jul 2025
Julie
Bed was very uncomfortable.
Friends_and_family Family
8/10
Excellent
28 Jul 2025
Michelle
Seemed a little short staffed. The rug in the room was so slippery almost fell with my son in my hands. But besides that, the hotel is in the middle of so much, food, drinks, shopping etc.
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Sharon
Loved it!!
Leisure
10/10
Exceptional
18 Jul 2025
Madison
wish they had secure free parking otherwise great location
Leisure Friends
10/10
Exceptional
14 Jul 2025
Rodney
We stayed here for seven nights last week. It was a perfect hotel for the two of us (father and adult son). The two beds were very comfortable. There was also a desk and a corner couch. The room felt very big and comfortable. The staff were amazing. The day bartender (Tyler) was a super friendly and helpful person, who told us of places we needed to visit or go to eat. I would stay here again any time that we are in Portland.
Business_and_leisure Family
8/10
Excellent
13 Jul 2025
Dilip
Great hotel and comfortable room, with lovely staff. The location and street outside was a bit dodgy
Business_and_leisure Family
10/10
Exceptional
09 Jul 2025
Katrine Wai Min
Hotel was rustic and enjoyable. However city feels old and little unsafe if u r alone at night. July 4th was awesome! Great walking distance to farmers market and harbour areas. Oh food trucks next door or a block away to beer garden!
Leisure Family_with_children
8/10
Excellent
07 Jul 2025
Martha
I wish there as a fridge in the room.
Leisure Family
6/10
Pleasant
06 Jul 2025
Verified traveler
Hotel was nice. Unfortunately the hotel service is subpar. I selected a room which included a food/beverage credit. For some reason this did not show on the reservation. I contacted hotels.com and they reached out to the hotel to remedy the situation. The hotel refused to acknowledge the reservation and hotels.com ended up giving me credit toward my next stay as an alternative solution. Thank you hotels.com. Shame on you Marriott.
Self
10/10
Exceptional
03 Jul 2025
FRANCES
Nice and helpful staff. Beautiful accommodations.
Leisure
10/10
Exceptional
29 Jun 2025
Max
The property is well kept and charming. The outside area is less than great but improving with time and regular use. Lots of grass from food cart boss in area and the homeless.
Leisure Partner
10/10
Exceptional
14 Jun 2025
Lance
This property was an amazing experience. The staff there was excellent & provided me with recommendations to explore the city of Portland!! So much more!!
Leisure Self
10/10
Exceptional
07 Jun 2025
Steve
Big bed.
Leisure Partner
10/10
Exceptional
05 Jun 2025
Verified traveler
Nice hotel. Friendly staff. Nice location. Traveled with pet. Plenty of cheaper parking options available close by. Free street parking in front from 7pm-8am.
Partner
6/10
Pleasant
04 Jun 2025
Chaitanya Krishna
Not great
Leisure
6/10
Pleasant
01 Jun 2025
will
The room was great, nice view, super soft and comfy bed. My only issue was that the temperature on the thermostat was set to 73 and locked there. I asked 3 different times to have someone come up and change it lower to 69 to make my room more pleasant but after 3 visits there was no fix. I asked for a fan and that was a slight remedy but the noise it created didnt help create and ambiance. Why include a thermostat in the room if you wont allow the customer to set it to where it makes them feel comfortable?
Leisure Partner
10/10
Exceptional
29 May 2025
Riccy
It was great front desk was excellent will be staying again
Leisure Self
10/10
Exceptional
20 May 2025
Alejandra Moreno
10/10! Loved the entire place! Great customer service! The beds are so comfortable & the restroom is lovely✨️
Leisure
10/10
Exceptional
07 May 2025
Jacki

Great Choice

Beautiful hotel, super clean with lovely staff and right downtown so easy walk to everything
Friends_and_family Friends
10/10
Exceptional
06 May 2025
Sandra
The staff, especially Sam, was very accommodating and went above and beyond to help with our requests. The room was clean and quiet and tastefully decorated. Walking to food trucks was close. Parking across the street was available. Worth the price. Would stay here again.
10/10
Exceptional
01 May 2025
jennifer
Great distance to downtown! Super clean rooms!
10/10
Exceptional
22 Apr 2025
Victoria
Very friendly and helpful staff and manager. Beautifully designed to the detail including large rooms and lovely restaurant. Suggestion.. our room did not have a refrigerator that would be handy for drinks and leftovers
8/10
Excellent
07 Apr 2025
Tyler
Over all this is a great place to stay. The biggest issue I ran into was you couldn’t make the room cooler than 67. Staff was great it was all very clean. Water pressure and heat of water was on point. Room was set up wonderfully. You will need to pay for parking no matter what, I chose the lot across the street and paid 24 hours at a time, a little cheaper than their valet parking but not locked up.
Leisure Partner
10/10
Exceptional
07 Apr 2025
Alex
Great
Leisure Friends
8/10
Excellent
06 Apr 2025
Carlos E Flores
Nice hotel but not in a nice area. Service was excellent
Business_and_leisure Pet
10/10
Exceptional
31 Mar 2025
Lori

Excellent stay

Great atmosphere and decor. Very comfortable and the service was EXCELLENT!
Partner
8/10
Excellent
25 Mar 2025
Sharon Hiu Wan
Shower head was not functioning well.
Breakfast took long time and food quality was so-so.
Only one waiter works during morning breakfast time. He was complaining to everyone and was very stressed. Not a pleasant experience for any customer to start the day.
Business
10/10
Exceptional
24 Mar 2025
Heather
This hotel is always a great choice in Portland. It’s clean the staff is very friendly. I accidentally left my necklace behind and they had it waiting for me at the front desk.
Thank you
10/10
Exceptional
20 Mar 2025
shantae
We really enjoyed our stay. Joesph at the front desk was friendly and was very helpful with directions to get to the Moda Center. The shower was nice and hot and the room was spacious. Plenty of room for the 3 of us. Would stay here again!
Leisure Friends
10/10
Exceptional
17 Mar 2025
Jessica
I really enjoyed my room here. The bed was very comfortable & the room was a good size. The lobby was cute & the bar was nice & convenient. The hotel was literally a 7-8 minute walk from everything- a great location. I wish the front desk would have informed us that we could request a mini fridge when we first arrived because we didn’t know until the next day & there was no mini fridge in the room. The restaurant staff seemed overwhelmed so we did not end up eating there.
Leisure Friends
10/10
Exceptional
16 Mar 2025
Bayley
This was my first time staying at The Hi-Lo Hotel - and I will surely be back! I was treated with respect from check-in to check-out. Wonderful, modern rooms, a great bar/restaurant, and great extras like the hotel gym. Keep up the wonderful work, everyone!
Leisure Self
10/10
Exceptional
16 Mar 2025
Verified traveler

Downtown Portland!

Great room for the price! Centrally located with a cool vibe. Rooms are clean and have contemporary feel. Would recommend
Friends_and_family Family
10/10
Exceptional
05 Mar 2025
Isabel
Staff was super friendly and helpful and nice comfortable beds
Business
8/10
Excellent
02 Mar 2025
James
Located near the waterfront about 10 minute walk away but other than that without the homeless people in the area a lot to do for a Friday night
Business_and_leisure Self
10/10
Exceptional
02 Mar 2025
Lissette
Awesome customer service
Business_and_leisure Family
10/10
Exceptional
28 Feb 2025
Zachary
Parking lot was full and had to leave our car 2 blocks away. A lil Too spendy for valet parking, but overall nice hotel.
Leisure Partner
6/10
Pleasant
24 Feb 2025
Mazin
The location was not ideal. The better locations were about a mile away.
Leisure Partner
6/10
Pleasant
18 Feb 2025
Natalie

Service great, beds suck!

Beds and pillows were horrible, no sleep for a work trip. People were kind.
Business
10/10
Exceptional
16 Feb 2025
Nathaniel

Best hotel service ever and amazing rooms!

I have to say without a doubt the service was amazing. I got in late after a long crazy cold shift at work. The front desk staff were amazing. I hope to stay here again.
Self
10/10
Exceptional
14 Feb 2025
Martin-Louis
The lack of life around the property other than the ominous strip clubs was a bit of a downer. Other than that it is an excellent hotel.
Business Self
10/10
Exceptional
31 Jan 2025
Peter
Great room, food and service!
Business
10/10
Exceptional
25 Jan 2025
Barry
Quiet hotel in a convenient part of town. I was able to go everywhere I wanted in the downtown area by walking.
Leisure Self
6/10
Pleasant
19 Jan 2025
Inderpal
Definitely need to upgrade the mattress and pillows. Not the most comfortable to sleep on.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Qingqing
Quick checkin, friendly staff
Leisure Family
10/10
Exceptional
11 Jan 2025
Timothy

Birthday trip

Great Birthday trip!!! Hotel was great as was staff. Shout out to the bartender on shift Wednesday evening the 9th.
Self
10/10
Exceptional
07 Jan 2025
Ryan
Great central downtown location near restaurants and coffee shops. Public parking directly across from the property
Leisure Family

Location & surroundings

Hi-Lo Hotel, Autograph Collection
320 SW Harvey Milk Street, Portland, United States

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Hi-Lo Hotel, Autograph Collection

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