Name: Inn At The Convention Center
Address: 420 NE Holladay St, Portland, 97232, US

2/10

Poor

26 Jul 2026

Zhong yao

The only good thing about this place is close to downtown,it is noise, the train or light rail comes by every other five minutes,can't sleep at night, the floor is very dirty, and much much more, not happy!

10/10

Exceptional

26 Jul 2026

Adriana

Ice machine was broken and room had like an odd smell, not bad but not great. Stains on the furniture here and there but other than that it was a satisfactory stay.

2/10

Poor

25 Jul 2026

Gabriela

Sketchy, drainage was poor

4/10

Poor

24 Jul 2026

Itgel

Very old building
The bathroom light didn't work
Very smelly rooms
Unfriendly staff
Location was ok.

6/10

Pleasant

22 Jul 2026

Carlos

The rooms are old, but generally clean. The TV had a problem and it was never fixed. The light of the shower stall was not working properly but was never fixed. Obviously, smoking was allowed before, so the smell remains as the floor carpets have not been replaced.
The staff was very attentive and eager to help.

2/10

Poor

20 Jul 2026

Brian

The internet only worked in the lobby, and the staff couldn't do anything to help. With paper-thin walls, it was noisy all night. The room was missing a chair, a lamp, and an iron. It was cheap, but still disappointing.

10/10

Exceptional

20 Jul 2026

Sylis

Rooms could be better insulated, you could hear everything outside the entire night but other than that all around very well maintained

Partner

2/10

Poor

19 Jul 2026

Ali

The staff repeatedly kicked on my door while I was sleeping, which was extremely disruptive and unprofessional. They also added unexpected fees to my reservation without a clear explanation.
There was no housekeeping service during my stay, and the room was dirty. The bed had visible stains, which made the room feel unsanitary and uncomfortable. Overall, this was a very disappointing experience, and I would not recommend staying here.

Self

2/10

Poor

19 Jul 2026

Alina

If I could give 0 stars, I would.

Family_with_children

4/10

Poor

14 Jul 2026

Minh

Rooms:
Filthy, dated, TV doesn’t work, not all rooms have fridges, loud metro runs practically all night, no lightbulbs in lamps and front desk person said he couldn’t supply any because that was the manager’s call.
Staff:
Nice and helpful
Building:
Safe area, on corner of convention center, clean hallway but reeked of cannabis, broken ice machine and elevator.

6/10

Pleasant

13 Jul 2026

Terence

Paid for a king bed they switch me to 2 queen

Partner

2/10

Poor

12 Jul 2026

Ronda

This horrific hotel, so dirty, hidden fees
Hookers in the hall smell of smoke. You couldn't sleep
Someone crapped. In the sink and it wasn't cleaned out.
Just disgusting

Family

4/10

Poor

12 Jul 2026

Talar

It's nothing fancy, in fact, it's pretty dirty. But location was key for me. Very walkable

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

David

Tons of parking, loud max train....

10/10

Exceptional

09 Jul 2026

james

Todo bien

Partner

2/10

Poor

08 Jul 2026

mustafa

So dirty and smell disgusting the rooms and bathroom was even not working properly

4/10

Poor

06 Jul 2026

Peixin

the carpet to full of stains. You would not want to walk on it with barefoot or only socks.

Family_with_children

8/10

Excellent

06 Jul 2026

Svetlana

It’s ok for a quick stay, especially if you have something going on in the convention center.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Barbara

It had cockroaches.

4/10

Poor

02 Jul 2026

Paul D

yes

Self

2/10

Poor

02 Jul 2026

William

$20 for parking. Toilet didn’t flush, the windows did not block any of the noise of the train that passed by every 15 minutes.

Partner

2/10

Poor

30 Jun 2026

Kwan-Sub

The glass wall is paper thin you would hear the outside noise as if there is no glass at all. The room was so dusty my throat and the lung felt so stuffy and hurt a lot after one night of sleeping.
Somehow, their room key card is recycled Intercontinental Hotel Group's key card. It looks so unprofessional.

Family_with_children

2/10

Poor

30 Jun 2026

Patrick

No

2/10

Poor

29 Jun 2026

Carl

1. Check in took 22 minutes! 2. ADA entrance wasn't convenient at. 3. I was struggling to enter the entrance, the staff stayed behind the counter watch me struggle, didn't help, another guest helped me with my walker and suitcase. 4. Room was dirty, stains on cover and chairs, someone left a large bottle of water on the counter, towels were dingy at best, window curtain was off the track, smoke smell in a non-smoking hotel, exposed plaster in the bathroom. I would rate this place as a NO STAR! The positives is its close to everything, which the property had nothing to do with.

Self

2/10

Poor

29 Jun 2026

Gary

Rooms are very dirty, first one had a 2-3 inch diameter hole in the ceiling and the TV remote didn't work, the outlets are so worn out that you have to hold the plug to the side for it to actually make contact and work, the mattress has 2 levels to it since one side is so much more worn than the other. Guy at reception was rude, the first 2 keys they gave us didn't work and it took him several tries to get us even 1 working key (never got 2). Pathetic all the way around

Friends

4/10

Poor

29 Jun 2026

Jeffrey

Although the room was cleaned, the smell made it impossible for me to stay a second night. It was not just my room. I went to another room and the smell was worse.

Self

2/10

Poor

28 Jun 2026

Selena

We couldn’t even check in because the key cards weren’t working, the man at the counter scanned cards over and over almost a hour of trying and no luck. So we didn’t get to check in and it was still non refundable.

6/10

Pleasant

27 Jun 2026

Robert

Very convenient to The Convention Center.

Self

6/10

Pleasant

26 Jun 2026

Minchuan

Sink isn’t draining and staff would not help

Family

2/10

Poor

26 Jun 2026

Ernesto

Place is dirty dead cockroach’s the water in the bathtub filled while in the shower didn’t feel comfortable showering even with shower shoes. We had to go down to reception few times cause our room key would stop working always long wait to get that fixed. The workers were good people but the property is far from that stay at your own risk

Family_with_children

4/10

Poor

23 Jun 2026

Odessa

Check-in was slow, because the card reader was not working. I had to come down twice because my key didn’t work both times. Almost every time I came back to the hotel, my key did not work, and I had to come back down to get it fixed. The rooms were okay, just unfinished fixes, such as the mirror being on the ground and not on the wall. The shower pressure was good, but the drain was not draining the water fast enough. For convenience, I would recommend finding a different hotel around this price if you are on a budget. The location was very convenient, though. All the bus stops and light rails were very close to the hotel.

Self

4/10

Poor

22 Jun 2026

Gerald

I have been coming here for 20 years. This was the worst experience I have ever had! The elevator didn't work, and I'm disabled! The clerk offered no assistance getting my luggage up the stairs. Also, there were no ice machines.

Self

4/10

Poor

22 Jun 2026

Nondier

Very dirty and not TV service terrible

Partner

4/10

Poor

22 Jun 2026

Maryl D.

The staff were very helpful working with what they had to work with to help us and maintain our stay. a lot of the issue with really out of the hotels control to graffiti on the road and homeless people lots of food places within walking distance convenient to get to the motor center so if you’re on low budget, this would be a good place

2/10

Poor

22 Jun 2026

Michelle

Check-in was almost 2 hours, the elevator is poorly maintained not to mention cosmetic. Definite safety concerns, the smell in the hallways from the poorly maintained elevator. Check-in is at three, but you have to wait a ridiculous amount of time just to get checked in. They put an ice bucket in your room, but there is no ice machine. Please could definitely benefit from a remodel.

Partner

2/10

Poor

20 Jun 2026

Julie

The carpet was the worst. Im sure they had cleaned it but there no getting that carpet cleaned. Ever. Then there was a 20$ a night parking fee even though there's no mention of that anywhere until you get to the hotel. Its just really old but its cheap so you get what you pay for.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Jade

Ice machine broken, keys to our door stopped working and we almost had to go find another room for the night. With no help for the night but telling us to come in the morning to talk. Would think that would cause you to comp finding a room. Since it was at the fault of the hotel. Luckily got in but I can’t imagine what we would’ve have done with our car keys in the room. Definitely need some sort of system to prevent this.

Friends_and_family Friends

6/10

Pleasant

17 Jun 2026

Lyle

It is getting dated. For this stay the elevator was not working. Had to use stairs.

6/10

Pleasant

13 Jun 2026

Patricia

It did what we needed, to sleep after a concert. The tv did not work at all, that would have been nice.

Friends

2/10

Poor

13 Jun 2026

Nancy

Worst hotel stay ever. The carpet was stained. I didn’t want to walk on it without shoes. It was gross.

Partner

6/10

Pleasant

12 Jun 2026

William

The outside of the property was scary, especially at night. The room was decent inside. But the morning clerk was very rude and dismissive. I will not be staying there again!

Self

4/10

Poor

09 Jun 2026

ANDRE

Started with surprise deposit even after prepay for room. Non working elevators. Walking up 3 flights to discover a dimly lite room with a mysterious wet spot that reveals the next morning a large dark color spot....shower never drained...

Self

2/10

Poor

07 Jun 2026

Matthew

We checked in after our wedding, we've stayed here multiple times before with no problem. Elevator was broken so my Wife & I had to traverse 3 flights of stairs after being on our feet all day, then had to do it again because our key cards didn't work. When we finally got into the room, the entire room was dirty, stained and reeked of a foul odor. We asked for a different room but were told there was none availiable of the room we paid for & would have to downgrade. We ended up having to Uber home at 4 in the morning. To his credit the front desk clerk did everything he could but the situation was totally unacceptable. Certianly put a damper on our wedding night.

Partner

2/10

Poor

06 Jun 2026

Gianna

I have no idea how this got such a high rating overall but my stay was unfortunately not very good. The overall cleanliness and upkeep of the property was questionable at best. Broken elevator, doors from the outside propped open at all times (safety concern), toilet not bolted to the ground so it moved a ton with each seat, concerning amount of rust all over shower drain and soap holder, etc etc. it was cheap but even for being cheap it lacked any comfortable qualities. Wouldn’t recommend.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

Cindy

So three of us went to this hotel we got two rooms when we checked in we were told we had to pay extra for parking that was not on the description. We then were told the elevator did not work so we had to walk up three flights of stairs went to the room. This is like 8 o’clock tired shopped all day wanted to sleep. No, there were buses back-and-forth all night long. I do not think I got one wink of sleep. The windows are not soundproof. The place is falling apart. The icemaker didn’t work pretty much. Nothing worked. I plugged my charger in didn’t charge. I would say this is the worst experience I have ever had and will never go back. I had to put down $100 deposit on the room which that was never even mentioned in the booking as well on my debit card.

Friends_and_family Friends

2/10

Poor

31 May 2026

Scott

I've stayed here several times. It appears to be under new management once again. I think this is the second change in less than a year. The elevator did not work during my stay. I noticed more graffiti on the building from my last visit.

Self

4/10

Poor

30 May 2026

River

I booked this hotel for 1 night with 2 other people to see a show. The total cost was $139.20. We split the cost and saved that exact amount for the hotel. I kept it in my savings as to not accidentally spend any of it beforehand, and forgot to move it into my checking before we left. I don't have service on my smartphone, so I was scrambling to figure it out. My phone was off so I was turning it on and asking about Wifi (and apologizing for the inconvenience) and the guy at the front desk was so impatient and upset - even though nobody was there waiting for us - so my partner ended up paying with their card so I could pay them back later when I could use my phone. Then he told us there was a $100 deposit, which wasn't stated ANYWHERE on the site we booked on. Completely caught us off guard and luckily my partner had enough for that, with us already having paid for the train rides and the show too. Our friend in Portland was coming over at 6 to meet us and walk to the venue we were going to for our show, so we asked about parking. He said there was a $17 parking fee. So we declined and our friend found a free area to park less than a 5 minute walk away from the hotel.. do not pay for that.

In the room, everything seemed clean but the TV did not work and there was a big broken shard of glass (a broken mirror, we thought) hidden behind the TV stand on top of all of the electrical cords.... the shower was decent and clean with good water pressure but hard to get the temperature

Friends

4/10

Poor

27 May 2026

Kailin

The elevator was broken, the room door wouldn't close, the facilities were outdated, and the carpet was dirty. Fortunately, the staff member switched me to a different room.

Partner

8/10

Excellent

27 May 2026

Orray

The staff was really kind and helpful

Self

2/10

Poor

27 May 2026

Lizzy

Room itself was okay, but my boyfriend cut his foot on broken glass in our room that was already there, suggesting an incomplete clean prior to our arrival. When we checked where he got cut, we found glass shards and a blood stain/BIOHAZARD! It has been two weeks of me trying to get acknowledgement from the property of this hazard and some form of compensation with no responses. Very disappointed and would not recommend, and I am not a picky traveler. DON'T STAY HERE.

Partner

2/10

Poor

26 May 2026

Samantha

I was only informed that the elevators were not working AFTER I checked in and paid. There was no ice, my ceiling was peeling and im not really picky when it comes to hotel rooms but this one was bad.... the stairwell we were to use was also sketchy and not in the lobby. I also heard the receptionist talking about how the elevator has been out for weeks so this was a known issue and probably should have been a point to lead with. Ended up booking another hotel because I genuinely felt unsafe by the end. .

Self

2/10

Poor

26 May 2026

Rayeven

I never stay at this hotel again , I didn't formally check out but left my stay early . Due to being woken up by an employee who came in my room and rudely woke me up asking me who I was and why I was in there and he also wouldn't really allow me to speak or believe what was saying . Apparently I wasnt on the guess list because I left all my belongings at the home I was leaving which was explained to the front desk employees the night before . I didn't have my id , which we switch it in my friends name and used her id which we could do . . I was staying there leaving a domestic violence situation and had my 2 year old daughter with me who he woke up too ... All I know is it very unprofessional and vaiting that I need treated that way.

Family_with_children

6/10

Pleasant

25 May 2026

Cesar

The elevator was broken and the fridge had mold inside of it

4/10

Poor

25 May 2026

Prateek

Elevator wasn’t working! Roomed smelled funky, very stingy with toiletries, no channels on TV, door keys did not work. Overall a rating of 3

Self

8/10

Excellent

25 May 2026

Jenevieve

Convenient in location, parking was limited. Front desk staff were friendly and helpful! Questionable area, but it's Portland so... Served us well for a last minute stay after going out.

Friends

2/10

Poor

24 May 2026

April

The room was absolutely disgusting!! My under age child found drugs. Plastic bag over smoke detectors. Sink didn’t drain. Carpet was so stained and crusty. Glass door was broken and didn’t close. No ice and elevator was broken. We would have not booked but I had spent money for the convention center. Plus no refund. Then I had to pay $20 a night to park!!
Took an hr to get our room. Said it was “ an upgrade” 😂

Friends_and_family Family

4/10

Poor

24 May 2026

Miguel

Key card didn't work. Elevator didn't work. And no parking.

Family

2/10

Poor

24 May 2026

Cheryl

Broken elevator, 4th floor room, 80 year old mother, no assistance. Sink didn't drain. Tub dripped. Stains on carpet. Broken ice machine. Street noise. No discount on parking or other accommodation for inconvenience of broken elevator. All the clocks were wrong. Key cards work sporadically. Do not recommend

Friends_and_family Family

2/10

Poor

22 May 2026

Dollie

No working elevator’s 2
All had to climb stairs kids and elderly eith canes
You pay for your room and they have parking on site and they want to charge you $20 for parking
Maybe things will change and get better

Partner

2/10

Poor

20 May 2026

Verified traveler

Checked in after a two-hour wait just to get hit with a surprise $150 deposit that’s currently holding my debit card hostage. Room vibes? Heavy cigarette smoke, broken lamps, loud neighbors, and a scenic view of an encampment. The real star was the AC, which was completely dead during a hot Portland day, effectively turning the room into a sauna. Front desk promised a manager would call me three days ago, but I’ve been completely ghosted. This wasn’t a stay; it was a survival challenge. Refund required

Self

4/10

Poor

19 May 2026

Douglas

Elevator broken, ice machine broken, security doors broken, bathroom light bulb...dead. Even the interior door handle of my room fell off. Not the safest of hotels.

Self

4/10

Poor

18 May 2026

Shalina

The only good thing is how close it is to the Moda center. The property is a complete mess. The elevator was out of order so you have to walk up the stairs that you access outside. They leave the access door open all night so anyone can just walk into the hotel. My original room was booked for a king bed but when I went to the room someone was already in my room. So had to walk back down and get a new key to a new room. The room was ok but dirty and the bed was kinda hard. Coming back from a event in the middle of the night was scary do to the fact there is homeless people sleeping outside and the access door is open all night. I was also worried that they might have given my room to someone when I was gone.

Self

6/10

Pleasant

16 May 2026

Terry

I booked this online and of course it doesn't look like what it looks like online. Starters the elevator didn't work. Secondly, there seems to be to be accessible to the homeless/drug users . I think for the area this place is very outdated. The furniture is old. The carpet is old and stained. The bathroom is old. The molding is cracking. I would not recommend this place and I would not stay here again.

Self

4/10

Poor

15 May 2026

DIANA

The upside - We were told that the property was recently purchased and they are trying to make the necessary updates. The staff was friendly and helpful. The room appeared clean and the bed was comfortable.

The downside - We were on the third floor and the elevator did not work. The door to enter the building to go upstairs was on the outside of the building. It was necessary to prop it open to give us the ability to enter. That also allowed access to all of the homeless in the area or anyone else that may or may not belong there. The first day, I was able to adjust the shower enough to use it, but the second day, the handle to turn it on would not work so we had to use it at the very warn temp or not use it at all. We left early because of this.

Business Partner

8/10

Excellent

15 May 2026

sharon

Property needs some updates. It is a bit older and showing wear. Nice bed though :)

Friends

2/10

Poor

14 May 2026

Andrea

The elevator was out of order. The ice machine was out of order . The adjoining door did not have a lock. The TV wasn't getting a signal. Any one of these would be manageable but all of these existed in my one night stay.

Family_with_children

2/10

Poor

11 May 2026

DANIEL

No elevator ( I'm disabled), TV would not work, switched rooms to queen ( I booked a king), ice machine broken, room a disaster, ceiling falling through, should I continue? I think not Ill move on form this experience. There's no such thing as you pay what you get for because paying a dollar for this experience would be a complete overcharge. I left a few things in the room that I really needed and returned to the property later today and was completely disrespected by the front front desk gentleman just adding another layer to the notch of absolutely the worst service and property I can ever come across and I will tell you if you guys let anybody else book rooms there you should have to be investigated

Self

2/10

Poor

03 May 2026

Beth

Staff was friendly.
Elevator was out of service all four days and beyond. Ice machines did not work. Very run down from a year ago.
Would stay here every year for the past 10 years for its location and price. ( very good price for the location.) now charges fees that weren’t being charged before.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Tisha

they were really good to me and my son

Business Family

2/10

Poor

25 Apr 2026

Christopher

Don't look at the pictures online and think \"that doesn't look so bad\". It's awful. They put a piece of tape on your key card and write your room number on it. There's people living in this place that shouldn't be. No amenities. Parking is $20. They don't tell you that. I moved rooms 3 TIMES because the tv's didn't work. Carpets in every room have huge stains. Bathrooms are from the 70's. They have old surge protectors everywhere just hanging. The worst place I've stayed at in Portland. I'm not exaggerating, this place is awful. The Max train goes right by all night long. Walls are paper thin. Only good thing was the nighttime front desk guys. They apologized and did everything thru could to help. Don't stay here.

Self

4/10

Poor

24 Apr 2026

Cassandra

Took them 30 minutes to get us into our room. They said it had something to do with using this app never have I ever had a problem like that before. Forces you to pay for parking that one is more annoying than anything. Room was nice bed was good toilet rocked back and forth.we got a knock at our door at 9:00am asking when we were going to check out. I was like checkouts at 11: 00. We were two girls traveling alone It made me feel extremely uncomfortable because I did not know if the man asking worked there. When we made it down at 10:55 the person behind the counter told us to have a seat while he went up and checked our room. About 20 minutes later he came down and said that The room looked good (duh we stayed one night) And we were free to go. Will not be staying there again probably will just go across the street.

Family

6/10

Pleasant

22 Apr 2026

Scott

You get what you pay for

Self

2/10

Poor

20 Apr 2026

Gary

I would give this place a negative star. Room toilet was out of order, do not have maid service at all, do not want to give us extra blanket but finally gave us a used blanket. Asked for towels for four of us and gave us three. Over charges my room, charged for open self park area and charged us “early check-in” at 4:30pm. AVOID THIS PLACE AT ALL COST!!!

Friends

2/10

Poor

18 Apr 2026

Nathaniel

Unsecured parking (homeless man clipping his toenails next to our car in the morning) very disorganized check in process. Was told a room number, went to the room, card key didn’t work, went back to the front desk and was told a different room number. Shower and bathroom were very grimy. Will not be staying there again. Plenty of other options in the area, don’t waste your money here.

Family

8/10

Excellent

16 Apr 2026

Vincent

Feel that they definitely bank on the convenience of how close it is to the convention center because the rooms could definitely use some updates

Partner

4/10

Poor

11 Apr 2026

Misty

This hotel desperately needs updating. The last time I was here a couple years ago, it wasn’t that bad. But this time, I was really disappointed. I had to change rooms because the first room smelled like smoke. The carpet had stains and just seemed dirty. The location is great if you are going to the convention center. The staff was friendly though. Hope the owners soend the money to update it.

10/10

Exceptional

09 Apr 2026

Nikki

Good location for Moda Center events

2/10

Poor

09 Apr 2026

Virginia

Grab the popcorn…
Choosing this hotel is based on location or cost alone because it is not worth it.
No ice machine on any floor, except one, and it is broken!
The drapes didn’t close all the way, so I had to use a hanger with clamps.
I discovered that the water tasted like sewage when I was brushing my teeth!
Good luck on adjusting the water temperature in the shower!
I’ve had to swipe my keys many times before it unlocked to door open!
On several occasions, I’d have to go the lobby to reactivate the keys!
No coin-operated washer and dryer!
No luggage cart!
Tub doesn’t appropriately drain!
The housekeeping needed sign hung on the door for three days, no service.
The pictures do not match the pictures displayed on the website!
No coffee service as in depicted in the lobby pictures.
Questions or issues are answered with “I’m sorry, I’m new here.”!
ONE working elevator!
I had to use the third-floor trash can because there were none on the second.
Never staying there again!

4/10

Poor

07 Apr 2026

Jon

Property staff overwhelmed by number of guests. Parking lot too small when hotel full. Charges $20 per day for parking but mixed messages for when to pay, if you need a slip for the car, will they tow. Different desk staff provide different answers. Only allowed 1 room key which took 3 trips back to the lobby to work. All appliances unplugged at checkin. Other patrons reported the same. This included heat/ac, cable box, etc. No remote in room when checking in and 4 remotes later and 4 hours later issue finally resolved. Vending machines were empty. Never could get clean towels This hotel was not expecting the surge in guests and it showed.

Partner

2/10

Poor

07 Apr 2026

Teri

Nightmare! Sketchy staff, extremely rundown building, not clean at all, no housekeeping or even fresh towels during 3 night stay, no drinking water available for 3 days, no working tv, wasp nest outside window... all reported to staff and they did nothing about anything even after multiple requests. Police came to \"speak to\" front desk clerk one night after a fight with customers, prostitution and homeless on site... don't even risk it. Would NEVER stay here again

Friends

2/10

Poor

05 Apr 2026

jeff

There is no balcony. The door is sealed shut and a big red sticker notifying you. I wanted a room with a balcony, they said this room had a balcony, this room did not have a balcony. It had one but you couldn't use it.

Partner

6/10

Pleasant

04 Apr 2026

Billy

VIBE: Everything was just less than sparkling. Felt like an old Motel 6. Toilets did not flush well, there was a sort of indiscernible odor. Not bad or stinky, just dank. The stained carpets didn't help with the vibe. Thankfully, the mini-fridge worked great.

NOISE: The Portland public transit runs down the street immediately past the hotel. and is noisy, loud, rumbling...all night long, at times like thunder, and at times, like a Vegas casino or boxing match, with annoying bells and buzzers throughout the night. If you are a light sleeper, this hotel is not for you.

SECURITY: Both of our key cards failed to open our doors when we returned to our rooms - after midnight. Not the safest feeling in the world. Elevators is excruciatingly slow and only one seems to be working.

EXTRAS: Not indicated when making reservations, there is a surprise $20 per car daily fee to park your car ON THEIR PROPERTY WHERE YOU'RE ALREADY PAYING PREMIUM PRICES for a dank, depressing and loud room with broken keys and a slow toilet.

STAFF: Proprietors were very nice and pointed us to a fantastic Indian restaurant nearby.

Bottom line? For nearly $150/night, I expected better.

And Motel 6 is actually nicer generally, with free parking.

Friends

4/10

Poor

04 Apr 2026

Julie

This is a place to sleep, and that is all.
The location is walkable to the Moda Center.
Staff is not helped by the owner, who walked in to a line of seven people waiting to check in, and the poor clerk was trying to make us sit down in the limited seating rather than let us stand in line “because the owner wants you to.” Then the owner walks in and out without a word or a hand.
I couldn’t get into the room with my card key, but I could get in to the room next door that was empty and dirty which he originally assigned to me. Even when clean, the room felt dirty. The carpet felt like you shouldn’t go barefoot. The beds were creaky, uncomfortable old spring mattresses. The light rail woke me up several times during the night due to zero sound insulation from the windows. Suffice to say I came home and took a shower rather than use theirs. They charged me twice for parking. I had to call it to their attention when checking out.
I think I’ll stay at the Hyatt across the street next time and pay extra so I don’t lose any sleep or self respect next time I go to a show in the Rose Quarter!

Family

4/10

Poor

01 Apr 2026

Erica

Charged extra for parking, which was insane and not mentioned on Expedia. Most amenities were broken. Shower didn’t even have a curtain,
Doesn’t even offer any kind of continental anything. Not worth the money

8/10

Excellent

01 Apr 2026

Elizabeth M

Exceptionally price this hotel is well located with a nice view of the city. Under new management it seems that they are trying to take a tired older facade and make improvements (painting, bedding, etc). The management and is extremely helpful and nice trying hard to accommodate their guest. I have stayed there at least five times and will continue to due so.

Partner

6/10

Pleasant

31 Mar 2026

Bill

Clean room. Suspect people in the parking garage

6/10

Pleasant

29 Mar 2026

Troy

towels were super tiny

Partner

6/10

Pleasant

28 Mar 2026

Jason

Fairly beat up old hotel that is getting renovated. My room smelled strongly of tobacco smoke. Location is good

6/10

Pleasant

27 Mar 2026

Valentina

The carpet had many stains all over. Even a fake finger nail was visible next to the night stand. Our refrigerator froze all of our food the first night of 4 nights. We let the front desk know and they advised us to turn it zero and that did not work. It was mute as the food was ruined by the freeze. It was more a business area and there were coffee shops and restaurants in walking distance.

Partner

6/10

Pleasant

27 Mar 2026

Ashly

We usually spend a night here when we are going to an event at the MODA and we just love the location. However we stayed 4 nights this time and it was underwhelming to say the least. Our first room was in terrible shape and dirty. Multiple things wrong with the room but the inoperable peep hole was what did it for me. I asked to change rooms and the staff was very friendly and accommodating. We got our new room and it was much better but when we realized there was no shower rod or curtain we were told we could change rooms again or they could give us towels for the bathroom floor. So yeah, great staff, great location but the property could use a renovation, it was in very bad shape.

Partner

6/10

Pleasant

24 Mar 2026

Margaret

Dated and in need of repairs. Overall clean in the room, but not the hallways or elevator.. Location was GREAT though.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Virginia

It was very convenient for being across the convention center for our event there but the building is very old with a lot of wear and tear.

4/10

Poor

22 Mar 2026

Robert

The location is top notch. Very near Moda Center and nearby restaurants. The staff were very friendly but unfortunately the hotel is rundown and dilapidated. It really needs a major renovation. The bed was okay and I had a good nights sleep. The floor carpet had stains and the bathroom also had stains on the tiles. Didn’t risk taking a shower and left early the next morning.

Family

4/10

Poor

21 Mar 2026

Hamish

Shops nearby

Self

4/10

Poor

20 Mar 2026

Patrick

Heat in room didn’t work
Faucets dripped all night making it hard to sleep
Tram noise outside noisy

10/10

Exceptional

20 Mar 2026

Andre

Excellent 👍

2/10

Poor

13 Mar 2026

Aleksandra

Never saw such a dirty place in my life. No WiFi either.

Partner

6/10

Pleasant

11 Mar 2026

Shannon

The location is ideal if you are attending an event at the convention center. The staff was friendly. Unfortunately, the WiFi didn’t work. Our room was noisy due to street noise and was out dated. Also, the hallway outside our room had broken ceiling tiles and was rundown.

Family

6/10

Pleasant

09 Mar 2026

Rita

Good downtown location. Nice staff. Hotel is older and it appears they are trying to improve conditions. Works is needed on bathtub and plumbing.

Partner

10/10

Exceptional

09 Mar 2026

Amy

Clean room, staff was friendly, check-in easy. Easy to get to and in a great location to access other parts of Portland. Right next to the MAX station if you’d rather take public transportation.

Partner