Inn At The Convention Center

United States , Portland - OR
Portland, 420 NE Holladay St
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100 reviews shown

2/10

Poor

13 Mar 2026

Aleksandra

Never saw such a dirty place in my life. No WiFi either.

Partner

6/10

Pleasant

11 Mar 2026

Shannon

The location is ideal if you are attending an event at the convention center. The staff was friendly. Unfortunately, the WiFi didn’t work. Our room was noisy due to street noise and was out dated. Also, the hallway outside our room had broken ceiling tiles and was rundown.

Family

6/10

Pleasant

09 Mar 2026

Rita

Good downtown location. Nice staff. Hotel is older and it appears they are trying to improve conditions. Works is needed on bathtub and plumbing.

Partner

10/10

Exceptional

09 Mar 2026

Amy

Clean room, staff was friendly, check-in easy. Easy to get to and in a great location to access other parts of Portland. Right next to the MAX station if you’d rather take public transportation.

Partner

2/10

Poor

06 Mar 2026

Jo Hannah L.

We had to change rooms several times as the TVs, microwaves, phones, faucets didn't work. Floors/carpets hadn't been vacuumed. Staff were nice but CLEARLY didn't know how to do their job - they even walked into our room unannounced twice by 2 different employees [one was the hotel manager] - I've stayed here MANY, MANY times over the years & this was the ABSOLUTE WORST EXPERIENCE EVER - WILL NOT BE BACK & DEFINITELY DO NOT RECOMMEND !! I will make sure to check my credit card statement to make sure they didn't overbill me for changing rooms so many times!!

Friends_and_family Friends

2/10

Poor

05 Mar 2026

Devon

The room was absolutely disgusting. Stains on the walls and carpet, mold in the bathroom and smells to match. The wall paper was peeling off the walls and there was a lot of damage everywhere. We traveled from two hours a way for a concert that ended at 10:30 PM and we decided to drive home rather than stay in the room.

Partner

10/10

Exceptional

03 Mar 2026

Fawntana

Room was clean, definitely a little dated, especially the bed. Enjoyed our stay overall, second night we had to get our cards fixed but the front desk worker was nice enough to help us. Definitely not too bad for an overnight stay

Partner

2/10

Poor

03 Mar 2026

Patty

Staff were apathetic. Not service oriented. Called about NO LIGHT BULB in our lamp. Desk said theyd tell someone. 3day stay and no one came to put in a bulb. Dirty carpet. Coffee maker power cord does not reach power strip. Fridge makes ungodly noise. Walls and doors had holes. Mold in shower ceiling.

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

Nicole

Room was dirty, toilet don’t work properly and I got charged 500 dollars cause they triple charged me and with multiple attempts of contact no one wanted to help. Sadly we will not be staying on the property ever ever again.

2/10

Poor

28 Feb 2026

John

Staff walked into our room in the middle of the night at 3am. Woke up myself and my children. Have no idea what was going on.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Amber

The room was dirty there was poop on wall in the bathroom, the carpet had something on it and bedding was dirty. The room is right next to train. The toilet barely worked. They never came and got the trash or asked if we needed toilet paper or anything

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Serena

Staff was very friendly and helpful. Room was comfortable. Only issue is that its been 9 days since we stayed and we have yet to receive our $ 100 room deposit refunded and we really need it! Supposed to be 3-5 days to go back on our card;(

Family_with_children

2/10

Poor

28 Feb 2026

Casey

Didn’t give me the room I paid for. Did not have any extra towels. Took three days to get my deposit back I can keep going….

Partner

2/10

Poor

23 Feb 2026

Jef

There was no WIFI as advertised, they moved me to a different room, still no WIFI and smelled awful. The TV didnt work either. Very cold inside. Heater didnt work well. Had to pay for parking when it was advertised as included. Will be filing for a refund. Had to leave before my trip was complete due to the conditions

10/10

Exceptional

21 Feb 2026

Luke

Had a great visit while I was there. Had some miscommunication with my room originally but it was sorted out quickly.

Room was clean though the bathroom is starting to show some age with paint peeling from the bathtub.

Self

2/10

Poor

21 Feb 2026

Melissa

I've stayed here many times in the past for various events, chose it again out of familiarity. It isn't the nicest, but it has never been an issue. Staff is always nice, location is good for what I need. This time thought, unfortunately, there was black mold on the bathroom ceiling, boogers wiped on the bathroom wall. Gross. But when I woke up in the middle of the night and found a bedbug... Needless to stay, that was the last time I will be staying there.

Self

10/10

Exceptional

18 Feb 2026

Melissa

Everything and everyone was amazing!! I highly recommend this place.

Partner

10/10

Exceptional

17 Feb 2026

Jason

Stood outArtmosphere

10/10

Exceptional

17 Feb 2026

Jason

Wonderfpul

10/10

Exceptional

16 Feb 2026

Nathan

Great staff!

Business Self

6/10

Pleasant

12 Feb 2026

Clifford

I've stayed at this place going back 15+ years, was nice then yet it seems to be aging. I understand renovations cost alot but the investment may pay off. Will continue to stay here due to conveniency to Moda Center but rooms do need a bit of work. Always seems to be something faulty with room for each stay. Otherwise, can't complain much for the price.

Leisure Family

2/10

Poor

05 Feb 2026

Lauren

No WIFI, when we counted on free WIFI (as stated on the website)
Broken shower.
Incident in the lobby that involved police when checking out

10/10

Exceptional

02 Feb 2026

Ytagesu

Great staff

Business Self

6/10

Pleasant

01 Feb 2026

Gabe

Building was dated. Elevator was very rickety

2/10

Poor

29 Jan 2026

Emmett

An old rundown, barely functioning hotel. It was 28 degrees outside and my heater barely worked. The queen beds were full size NOT queens. The carpet looked like someone was murdered on it. It was stained and extremely grimey. When I went to the vending machine in the evening, I found the 2nd floor hallway was partially floated with water. I mean at least price the rooms according to the quality.

Business

8/10

Excellent

27 Jan 2026

Alexander

The staff was great, but I had to change rooms several times due to different things in the rooms not working.

Business_and_leisure Self

8/10

Excellent

25 Jan 2026

Matt

the room was good smelled like cigarettes but overall a good stay

Leisure Family_with_children

4/10

Poor

25 Jan 2026

Gaven

Staff were friendly but had hard time with checking in. Rooms definitely need an upgrade. Not very clean either. Location is fine.

Leisure Family

4/10

Poor

23 Jan 2026

Jake

Parking availability was terrible. Room was very dirty. Staff was helpful and the only good thing about the stay.

4/10

Poor

20 Jan 2026

Claudio

I have stayed at this hotel before and had a good experience. It very conveniently located and reasonably priced. However, the hotel is in serious need of upgrades and improvements. Very runned down, old. Shower was plugged up. Hotel was loud. Finally, I reserved 2 queen beds and onlybrecieved 1 king.

Friends_and_family Friends

2/10

Poor

19 Jan 2026

Sarah

When we checked in we we're told that one of the two rooms was still being cleaned, so we put our stuff in one room while we waited for the other one and went to our event. That evening when we went to our second room, we opened the door to an overwhelming smell of cigarettes and wet stains on the floor. Like someone used a cup for an ashtray and it spilled everywhere. Windows do not open, the ventilation in the bathroom doesn't work so it was stuffy stinky cigarette smell air. The lock on the door was broken, and to top it all off there were syringe caps in the toilet. The hotel was fully booked because of the event and we were told that they couldn't clean it to get the smell out. Was told they contacted the manager and heard nothing back. Highly disappointed. The staff at the counter were nice though.

Business

10/10

Exceptional

19 Jan 2026

Esmeralda

Great customer services.

2/10

Poor

18 Jan 2026

Anderzon

This was my worst hotel stay to date. No parking to speak of, it took a good 30 min to gey checked in, there was no HDMI cable which made the TV unudable and worst of all the bed was like sleeping on a slab of cement, i 100% do not reccomemd staying here. Sacevyours we lf tge headache.

Leisure Family

4/10

Poor

16 Jan 2026

Vito

The toilet seat in the bathroom was literally half gone. I mean there was only half the seat there.

The staff was courteous, no complaint there. And the room was clean but bed was uncomfortably soft.

Here's the thing; getting a hotel room in or near downtown Portland for anything under 120 per night is what I got.

You get what you pay for in life.. almost always.

Leisure Self

4/10

Poor

14 Jan 2026

Herbert

OK. The room was nice and clean, but ...

Room key did not work, had to get a replacement
WiFi on the 4th floor did not work
TV did not work
Room was noisy - trolley cars passing in front 24 hours
No room service for 3 of 5 days
Front desk was not attended for extended periods of time with no contact information

Business

2/10

Poor

12 Jan 2026

Brandon

Room is dated, smells like years of cigarette, nouse from the train is unbearable, zero ammenities (coffee in lobby or breakfast). Its cheap but not much vheaper by mych nicer neighboring facilities. Will never stay again. Staff was very pleased but, homeless drug addicts were being allowed in through out the night and day seemingly to stay for free or in exchamge for something. Not a great place. Again staff was very kind.

Leisure Family

4/10

Poor

11 Jan 2026

Andrea

Not great. Old hotel, really loud outside, the room was either freezing or boiling, toilet didn’t flush well, dog pooped in front of the elevator and stunk up the whole floor. It was close to the convention center and parking was available.

Leisure Family

4/10

Poor

10 Jan 2026

Ruchao

Nice location. But no wifi in the room and the hotel is surrounded by homeless people. Someone even found bed bugs at the fifth floor

Business Self

2/10

Poor

07 Jan 2026

Joseph

There were actual bed bugs present in the room. I found one crawling on my bag the morning I checked out. I took pictures and identified it then brought it to the staff at the front desk and informed them. They did not say anything or respond.

Leisure Self

6/10

Pleasant

06 Jan 2026

Andre

Okay for the price.

6/10

Pleasant

05 Jan 2026

Adriana

I was disappointed with my stay. The room did not feel clean — there was hair left in the sink — and the hotel seems like it needs better maintenance overall. My room was also right next to the metro station, so it was very noisy and I couldn’t sleep well. I hope the property improves the cleanliness and noise situation.

Business Friends

2/10

Poor

31 Dec 2025

Tina

The first room we were given wasnt clean but the second rooms plumbing was terrible. The sink by the bed was continuouy dripping, the toilet flushed only half the time, the ceiling above the shower had hole that was dripping water and some unknown solid. There was no warm water. Not worth $100 a night.

Leisure Partner

4/10

Poor

31 Dec 2025

Amanda

The bed by the wall has a broken box spring, kind of hard to miss if you are making the bed, easy to miss the first night you collapse into bed. The curtain above the climate control was straight up missing, again easy to miss on check in but the cleaning crew knew. This hotel had been our go-to, but clearly has declined and it is time for us to find a new fav.

10/10

Exceptional

27 Dec 2025

Emalie

Staff were great and the location was perfect! The room wasn’t the best and smelled of cigarettes but it didn’t ruin our stay.

Leisure Family_with_children

4/10

Poor

23 Dec 2025

Earl

I never got my deposit back yet be careful.

Business Self

4/10

Poor

23 Dec 2025

Rajesh

Expedia did not say , that I have to pay for the parking par night event house keeping was not done.so be careful people.

Business

4/10

Poor

16 Dec 2025

Mikael

It was really noisy from the street.
The smell in the room was unpleasant, but you got used to it

Business

8/10

Excellent

15 Dec 2025

Marilyn

Furniture, counters, and bedding were clean

Friends_and_family Family

4/10

Poor

11 Dec 2025

Alyssa

This was a rough one! The location is extremely convenient for events at the moda or convention center but the hotel itself needs a complete remodel. The first room we got put in was clean but the carpets where completely solid and stained and the shower had a missing knob so it was completely unusable so I had to get switched rooms, the staff was apologetic and got us moved quickly but the second rooms shower head was broken spraying water everywhere which is evident due to the floors in the bathroom completely coming apart. It’s manageable and convenient for the price.

Leisure Partner

8/10

Excellent

07 Dec 2025

Jeri

The room was clean and very spacious. Easy walking to the convention center and Moda center! Will stay here again!

Leisure Partner

10/10

Exceptional

05 Dec 2025

Angela

always great close to the moda center

Leisure Partner

8/10

Excellent

27 Nov 2025

Clifford

Was a better room this time. Other room in past 524 i believe was a bit out of place but room 515 was definitely better. Convenient to moda center and cant complain for the price and parking was good.

Leisure Family

2/10

Poor

27 Nov 2025

zoriya

This place was so dirty,the bed liners had wax or gum or something on them,not only did the shower not drain but there was hair all over in it,the walls were dirty. It was the most disgusting hotel ive ever seen. Completly disgusting

Business

10/10

Exceptional

27 Nov 2025

Stephanie

Love this affordable motel!!!!!!

Leisure Partner

8/10

Excellent

25 Nov 2025

Clifford

Bit outdated, but really didn't hang out in room. Was convenient to moda center and good price

Leisure Family

2/10

Poor

25 Nov 2025

Jennifer

This room was disgusting. The carpet was heavily stained, the walls had giant scratches and dents in it, there were obvious dirt squares from where pictures used to hang, and the bathtub was chipped and hastily painted over. I have pictures. They didn't give the deposit back, probably charging me for the gross room they gave me. I didn't think it was possible to have this terrible of a room in a major city. I've only stayed in worse in rural Alabama. There's no excuse for not replacing carpet, paintings, and paint. If your bathtub is worn out, REPLACE IT! The outside had broken ac units and boarded up spots with zero signs of recent repairing. We will never stay here again. The staff were cold and indifferent.

Leisure Family

8/10

Excellent

23 Nov 2025

Amy

Definitely needs to upkeep and maintenance done as well as some updates. But for the price and convenience of walking distance to Moda Center it was good. Staff was friendly and helpful.

Leisure Partner

2/10

Poor

23 Nov 2025

Shaun

The hotel was kept at a frosty 55-60 degrees, it took a long time to warm up our room. There was only about 10% capacity in the hotel and our room was put on the noisiest side of the hotel where the public rail system ran all night long. There was no complimentary coffee/tea, and the vending machines on-site were poorly stocked. The hotel didnt provide and breakfast foods, would be nice to have the option of at least bagels and cream cheese or something simple. Overall, the stay was not worth the $120 spent.

Leisure Family

2/10

Poor

22 Nov 2025

John

This was by far the wost hotel i have ever stayed in. Hallways and rooms were ice cold. It took over 6 hours to get the room to a temperature warm enough to take off your jacket. Plenty of rooms in the hotel with very little customers and we were put in the room above the trolly, which ran all night long. Light bulbs missing, took over 3 minutes to get the water hot. The toilet felt like it was going to fall over and leaked water all over the floor.No coffee in the lobby. The room door looks like it was kicked in by the police at some time. All in All, it was not even close to the amount of $120.00 hotel room. I will never get our money back, i just dont want someone else to experience this travesty of a hotel.

Leisure Family

8/10

Excellent

21 Nov 2025

Keith

Close to the convention. Comfortable beds, Good view, helpful staff. Convenient to the Airport Tram, Fast food nearby. Good value but a few minor upgrades needed.

Business Self

10/10

Exceptional

20 Nov 2025

Marcos

What's there for a Blazer game front desk gentleman was really nice customer service was exceptional but definitely recommend will be coming back

Leisure Friends

4/10

Poor

14 Nov 2025

Heather

Room was very subpar

Self

4/10

Poor

13 Nov 2025

Anthony

This is an older lodge in need of updating. The carpeting was coming off in places and the bed wasn’t up to standards. The shower was ok. I don’t think anyone came in to clean the room during the 4 days I stayed. No towels were changed. The best thing about the place was its convenience to the conference center.

Business Self

6/10

Pleasant

12 Nov 2025

BASHIRU

Amenities

Business_and_leisure Friends

6/10

Pleasant

11 Nov 2025

Elizabeth

Staff was courteous, room was clean but needs some repairs and updates.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Amanda

Decent room for the price and location right next door to Moda Center

Leisure Friends

2/10

Poor

09 Nov 2025

yolanda

The first room they checked us into didnt have a shower knob so we couldn't shower. They switched us to the next room over. The bathroom was HORRIBLE. No shower curtain so onve again no showers. The rooms bathroom above us was leaking through the ceiling into our bathroom like a waterfall

Partner

8/10

Excellent

09 Nov 2025

Alexis

The staff was very nice and nonintrusive. However the building itself is pretty outdated. It was technically clean and I didn’t notice anything of worry. The price led me to book there. Upon first glance I was worried but the room was okay. You may need to buy basics and this Inn doesn’t supply what’s in your usual hotel experience. Had to buy our own hand soap

Business Partner

6/10

Pleasant

08 Nov 2025

Bristol

Usually a nice clean room from past stays.....the carpet had obvious removable stains and there were large crumbs around the baseboards. Caulking needs to be redone in the bathroom and bathrooms detailed. It is a very affordable and walk-able option to any events at the Oregon Convention Center otherwise!

2/10

Poor

06 Nov 2025

David

Run down, no shower curtain, door lock broken, bizarre policy of having room keys only active for a few hours so it forces guests to come to front desk, and I quote, “to make sure you are alive or not locked up in your room doing weird things.”

Business Self

10/10

Exceptional

04 Nov 2025

Thomas

Love this place!

Self

10/10

Exceptional

04 Nov 2025

Clarissa

The room as clean. We have everything we need the staff was super accommodating and friendly. Will definitely book there again next year

Leisure Friends

4/10

Poor

03 Nov 2025

Stephania

The tv didn’t work and all the things are really old. The bed was uncomfortable.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Dolores

loved the corner room and the views of the convention center and the closeness to the convention was everything. It’s a definite must stay when there are big conventions.

6/10

Pleasant

01 Nov 2025

Brittany Leigh

I will say that I would stay there again, the location was very convenient.

BUT, it wasn't very clean, our microwave was a fire hazard that never worked, didnt get replaced til halfway through our trip. They didnt give us a new one like they said they would, they gave us the grubby staff room one which they didn't even clean first.There were some kind of centipedes in the shower, so we never used it, (my aunt lives nearby so it was fine) and there were long black hairs in my sheets. I decided to beleive they belonged to the cleaning staff who must have shed a lot that day. We had to have our room keys replaced 5 times in 3 days, and so did everyone else staying there. The carpets were stained but the room smelled okay. The toiletries are crap, bring your own, including TP.

Even given all that, we would go back. Its right next to the train to get easily to and from the airport and right by the convention center. It wasn't that bad for just a weekend (retro con 2025), the beds were decent, I had a pillow from home, and you can't beat the location. It was nice, and necessary for my bad hip and knees, to be able to get back to our room asap for a quick microwave meal and a lie down to rest our legs. If it had smelled or been obviously dirty some other way we wouldn't go back. It was slightly annoying, but the convenience outweighed the annoyance and it was reasonably priced for a room in a major city by a busy convention center. We also got it cheaper bundled with our flights

Leisure Friends

2/10

Poor

29 Oct 2025

Ashlee

The staff were nice, but the noise was unbearable. We didn’t sleep all night and left before check out. Will not be staying here again unfortunately!

Leisure Friends

8/10

Excellent

29 Oct 2025

Min

The room was clean, and the staff were very polite and friendly. The location is very close to the Oregon Convention Center, just a few steps away from there.

Business

10/10

Exceptional

29 Oct 2025

Craig

Close To Venue

Leisure Family

10/10

Exceptional

26 Oct 2025

Darryl

I've always had great service at this hotel, and the staff is very friendly. While the facility is not luxurious, it is clean. I find the savings, convenience, and friendliness of the staff, make it great for my needs.

Leisure Self

6/10

Pleasant

25 Oct 2025

timothy

Hotel is not in great shape and not very clean.

Self

6/10

Pleasant

25 Oct 2025

Carl

Location was excellent: a 3 minute walk to the convention center. Access was excellent: a 2 minute walk from the light rail stop. Price was excellent: very affordable.
Street noise from the light rail and cars was terrible: ear plugs definitely required.
Bed was very clean with a comfortable mattress.
Shower/tub were very outdated: spout low at about 5’6”, drain extremely slow (still a few inches of water in the tub 20 minutes after finishing a short shower).
No exercise location on site and neighborhood not great for running.
Assistance needed multiple times because the key card magnetic strip lost effectiveness, but desk staff friendly and competent.

Business Self

2/10

Poor

25 Oct 2025

Angel

room is disgusting. chairs, carpet, and remote are stained and sticky. brown splatter on the walks.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Mary

Great deal for concerts

Affordable & an easy walk to MODA Center & close restaurants!

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Zandrea

Room was clean. Staff was amazing dealing with so many of us showing up at the same time.

Leisure Partner

6/10

Pleasant

20 Oct 2025

Amanda

Amazing staff. Incredibly loud rooms.

Leisure Partner

8/10

Excellent

20 Oct 2025

Mary

Some problems at the start but clerk took care of them by moving us to another room.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Frank

Good for a short trip

4/10

Poor

20 Oct 2025

Tyler

This was probably the worst hotel I've ever stayed at for the price they charge. Noisy and the few amenities it has, half of them were functional (sink, outlets, etc). Thankfully, I didn't stay in the hotel that much. I've been in motels with better comfort factors. Stay at the Hyatt. It cost about the same amount.

Business_and_leisure Self

8/10

Excellent

19 Oct 2025

Jose

The surrounding area of the property was very dirty.

Leisure Self

2/10

Poor

19 Oct 2025

Adam

The door reader was broken and not fixed, the TV and WiFi didn’t work, everything was outdated and stained. Won’t be staying here again.

10/10

Exceptional

19 Oct 2025

Luke

Very convenient place to stay if you’re attending an event at the Oregon Convention Center.

Business_and_leisure Self

4/10

Poor

17 Oct 2025

John

Staff tried but this location falls short

Business

4/10

Poor

15 Oct 2025

Bryan

Staff was friendly. But hotel was old and in need of repair. The elevator was scary, the bathroom floor was floating and bubbly. We asked the staff if the area was safe and we're told not to go outside once it turned dark.

Leisure Family

4/10

Poor

15 Oct 2025

Jia Yu

We were going to the convention and decided to stay at an affordable place. This place is an easy access to the convention. However, it was also one of the dirtiest and scariest place I have ever stayed… It didn’t seem like the floor has been vacuumed for a while and the bathroom didn’t even have a shower curtain. The door chain latch had been pulled out and reinserted, which makes it literally unusable/unreliable. The smoke detector was covered by a plastic. The Portland MAX rail was right next to the hotel and we felt every train coming and going in our room. There were many people using on the streets surrounding. Anyways, avoid at all costs.

Business

6/10

Pleasant

15 Oct 2025

Sonya

Waited for about 10 minutes before someone came to the front desk to check us in. The hotel could really use an update. I booked the room through Expedia, it would have been nice to know that parking is 17.00 and there's a 100.00 security deposit.
But all in all a good stay for the price we paid

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Ilima

Friendly staff!

2/10

Poor

13 Oct 2025

Margaret

Run don’t stay here the room smelt of pee, the carpet filthy REALLY filthy. We ended up sleeping in our clothes on top of the grubby looking sheets. I would have insisted on another room but everyone in our group had similar problems. One bright spot , the desk clerk was really pleasant.

Friends

6/10

Pleasant

13 Oct 2025

Sadie

There was a ton of stains on the carpet, as well as our shower only half worked . There was people doing drugs right outside the buolding .

Leisure

6/10

Pleasant

11 Oct 2025

THOMAS

If you stay here be aware of 2 things: 1. $17 parking fee, Stay on even sided rooms, toward city, otherwise, constant grating noise of street cars and traffic through the walls. You will not be able to sleep, pay the extra $11 dollars to stay on the city side or you will not sleep. Otherwise, typical budget hotel!

Partner

2/10

Poor

11 Oct 2025

dannette

The hallway and room carpets afe so stained, the bathtub/shower was so dingy and i just felt dirty staying

Leisure Pet