Towneplace Suites Portland Hillsboro

United States , Portland - OR
HILLSBORO, 6550 NE Brighton Street
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75 reviews shown

6/10

Pleasant

01 Jan 2026

Richard

We would love to give a 5 star review as the front desk personnel were courteous and informative. The breakfast choices were also excellent. The reason for the 3 stars was due to the fact that the freezer was frozen over and during the night one of our cans of water exploded in the refrigerator. Not a pleasant sound or experience to wake up to. We did notify the front desk and nothing was ever done to rectify/replace the refrigerator during our stay. Our bottle of creamer was also frozen.
We checked out a day early and the front desk person stated that we would receive a credit as long as we contacted Hotels.com. (third party)
This is the only place I could find to send an email to request the refund.
We checked in on Monday, Dec. 22 and checked out on Sunday, Dec. 29. 2025. I have all emails of our booking and photos of the refrigerator if requested.
Wishing you all a Happy New Year.
Please notify us as to when we will receive our one day refund. Thank you.

Partner

6/10

Pleasant

13 Oct 2025

Bob

The exterior is under construction, and the interior cleanliness left something to be desired. GM was responsive, which is a plus.

10/10

Exceptional

03 Sep 2025

Christin

Hidden gem

Great little spot tucked away in a neighborhood.

Check in was a breeze and every single shift was helpful, whether it was 9am or 9pm, they were kind and informative.

I was upstairs near one of the side roads and the traffic noise wasn’t too bad. I was also able to use this new technology called closed windows, to further dampen the sound from outside. (highly recommend to those complaining about noise)

The laundromat was super clean as were the common areas even during a small seasonal renovation.

Everything you could need (grocery, pharmacy, storage, public transit) to stay or settle in Hillsboro is about 5 minutes away from this location.

The room I was in had a full kitchen including induction stovetop, cookware, toaster, microwave, coffee maker, full sized fridge, as well as mugs, glasses, wine glasses, set of plates, bowls, and utensils for four.

Plenty of room storage for your items and a firm but comfy couch to lounge (I didn’t sleep on the pullout). Bed was comfy and had two options to choose from for pillow density.

Housecleaning did a great job and were very respectful of the DND sign (no early knocking) Plenty of towels and water stayed hot enough for a bath. I didn’t test the toiletries as I’m an adult human who has travelled before so I know to bring my own.

I’ve stayed in 49 of 50 US states and this is definitely a hidden gem. I will be recommending it to friends and family when they come visit.

Cheers.

Self

10/10

Exceptional

19 Aug 2025

Van

Nice property for a long term stay. Good breakfast and kind and caring staff with a special call out to Gisele who handled my requests quickly and profesionally.

Business_and_leisure

10/10

Exceptional

13 Aug 2025

Van

The property is ideal for extended stays with a nice size fridge, microwave, coffee maker, dish washer, and breakfast served daily. Even with renovation going on there was adequate parking and the noise wasn't too bad. The pool, hot tub and grounds are maintained profesionally and it shows. There is a nice BBQ area close to the pool with two big Weber Genesis grills and plenty of propane.

While all the staff were hospitable and profesional, I dealt with Gisele the most. She was always pleasant, smiling, and quick to respond to every request. The management is lucky to have her.

10/10

Exceptional

13 Jul 2025

Joan

It was convenient for visiting with family in the area.

Leisure Self

2/10

Poor

22 Feb 2025

Marcia

I did not expect to have to walk around the building to get into my room. I could barely find the lobby. You were short staffed so is everybody now so no problem. But it said free internet and it is not you have to join a club or do something I don't have all night to sit on the computer trying to figure out how to turn on the damn television. I was really unhappy and will not stay again

Leisure Self

10/10

Exceptional

28 Dec 2024

Mary

Overall awesome! I am Very satisfied. Specially to the great customer service of Giesel. Thank you so much, We appreciate your service. God Bless!

Leisure Friends

8/10

Excellent

27 Sep 2024

Sean

I like that breakfast is included. I REALLY dislike that all plates, bowls, glasses, and cutlery is disposable.

Business Self

6/10

Pleasant

26 Aug 2024

Kristi

The comp breakfast was terrible. The sausage was like shoe leather. Broccoli, carrots and cauliflower haven't EVER been served to me for breakfast before and the eggs still resembled the poweder they were reconstituted from.

Leisure Partner

6/10

Pleasant

30 Mar 2024

Robert

Car noise a real problem

Checking in was fast and easy. Spent the entire night and morning listening to cars and got no sleep. We had a 2nd floor road facing room and it was loud. It was like the walls and windows were paper thin. But hey, room was clean and bed was comfy. But no sleep or relaxing.

Partner

6/10

Pleasant

06 Feb 2024

David

Sad dark little room

Three lights were not working, so we told the girl at the front desk. Best thing about this place was the location.

Partner

6/10

Pleasant

21 Jan 2024

Matthew

This is an adequate suite hotel. The staff is great and the breakfast good. It’s a short walk to New Seasons Market and other stores and offices in the Orenco Station area. Close to the MAX too. The particular room we had was more of a studio suite advertised as a traditional suite. It was a bit small for three people - and the room said it could sleep four.

Family_with_children

10/10

Exceptional

17 Nov 2023

Michael

Tiffany and Demetrio were awesome! I felt welcomed and was greeted with a smile. Definitely my go to whenever I stay over in Hillsboro. Thank you!

Leisure Pet

6/10

Pleasant

23 Jul 2023

dave

No second bed. We had to dress the foldaway bed ourselves. Charged us for parking when we didn't have a car.

Family

6/10

Pleasant

17 Jul 2023

Patrick

Too many issues

While the rooms were nice, we had several other issues. We showed up to check in around 3:30 and the rooms were not ready. The cabinet above the microwave containing the toaster was filthy! The shampoo dispenser was empty. When I asked where the ice machine was, it was like a foreign concept. We were given a small cup of ice to take to our rooms, which were found to have empty ice makers. On top of all of this, I woke up to an emailed invoice on the day of check out for $10 to park in the hotel parking lot! This is apparently a routine charge. I personally have never paid for parking at a hotel and will never do so again. I’m hearing friends say they’ve seen this before, but not me except when using valets, and I have driven all over this country.

10/10

Exceptional

13 Nov 2021

Steven Takashi

It had nice amenities and had a secluded feel to it.

Leisure Pet

8/10

Excellent

20 Jul 2021

Verified traveler

MASSIVE chemical smell from cleaning agents and chemicals used to clean the room. LOUD street nearby. Smokers smoking in the stairwell.

Leisure Family

10/10

Exceptional

13 Jul 2021

Stephen

Hillsboro Orenco

Clean and comfortable location with friendly knowledgeable staff. Extended our stay by one day.

Partner

2/10

Poor

29 Jun 2021

Verified traveler

Called to find out if outdoor pool was open, clerk said Yes it is. (Never told me there was a 40 minute limit per day for pool). That is why I picked this place for a getaway weekend. The other clerk told us( my girl and I ) “You can leave whenever you want. Disrespectful and so unprofessional. These 2 should be stocking shelves for minimum $$.

Leisure Partner

6/10

Pleasant

26 Jun 2021

Thomas

Old hotel

No breakfast, old building, no pool, very sm rms and beds.

Friends_and_family Family

10/10

Exceptional

21 Jun 2021

Wendy

The room was very clean. The employees we met were super nice. The walkability of Orenco Station is excellent. Was a great little getaway.

Partner

2/10

Poor

01 Jun 2021

Teresa

already paid, but they gave away my room.

when i got to the hotel to check in, they had no rooms available even though i already prepaid 12hours earlier. their sister properties didn’t have any openings either. had to take a lyft 30min away and pay $200 to get the only room i could find in the area that was available. it was 1am and they left me almost stranded. thank god i had the money and was able to find that other room!! so disappointed.

Friends_and_family Family

10/10

Exceptional

26 Mar 2021

Verified traveler

Convenience to my plans and convenience to the Orenco station stores

Leisure Self

8/10

Excellent

27 Sep 2020

april F.

wildfire evacuation

older, but clean and nice. Had to go to the office to fix key card other than that, was nice

10/10

Exceptional

20 Jul 2020

Ariella

Wonderful

Beautiful property having a kitchen saved us alot on eating out. Lots of shopping near by, staff was very nice overall a great experience.

Partner

8/10

Excellent

14 Jul 2020

Kelly

Everything was great! During these times it is hard to get away, but this was a home away from home for us! Thank you!

Leisure Partner

8/10

Excellent

24 Feb 2020

Verified traveler

We liked the fact that it was broken up into multiple units providing more privacy.

Leisure Family

8/10

Excellent

28 Jan 2020

Susan

Nice place to stay

Conveniently located to where we wanted to be. Easy to find and well lit area. Our room was clean, and well appointed.

Friends_and_family Family

10/10

Exceptional

04 Sep 2019

Verified traveler

I really appreciated the staff being extra kind about getting me a handicap room due to my fibromyalgia flaring up and stairs not being an option.

Friends_and_family Family

6/10

Pleasant

03 Sep 2019

Carmen

Since I checked in receptionist was not friendly at all. When I got to my suite I noticed I had a queen bed instead of a king & that’s what I was mainly looking for to stay at a hotel with a king bed! The main reason why I even booked at this location. I called the front desk & receptionist informed me that they were all out of king bedroom so then why did the online website say otherwise Nd like I said main reason why I even book that location. Why didn’t she inform me of this at my check in, would she had told me anything at all if I had not called. Also wanted money back for getting a queen she also stated the rooms where all the same price it does not say any of this when booking FYI would of been nice to have all this information at check in that way I could have left immediately. Other than that the pool Nd hot but where nice breakfast the next day was ok not much food was being stocked up Nd only one waffle maker for everyone was very inconvenient

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

Verified traveler

Was a great vibe and stay well recommended, very pet friendly.

8/10

Excellent

31 Aug 2019

Risai

The stairs and landing area need some cleaning. Other than that it was excellent

Friends_and_family Family

10/10

Exceptional

30 Aug 2019

Verified traveler

I like the seclusion and the established greenery.

Family

8/10

Excellent

14 Aug 2019

Joyce

Great Location with a Neighborhood Vibe.

The location was great and the grounds were amazing! The hotel is set up more like a village in a peaceful setting than a busy hotel. Our room was clean and nicely furnished. The breakfast was listed as a continental, but there were a few hot items as well. However, the staffing was inadequate for the number of guests and they kept running out of some items. Also one waffle maker didn’t cut it. Other than that, it was a great place and the staff member at checkin was very helpful and friendly.

Family

8/10

Excellent

07 Aug 2019

Verified traveler

Pool was nice. Breakfast was great!

Family

10/10

Exceptional

31 Jul 2019

Heather

Comfortable room with friendly staff

Very nice customer service. Friendly front desk. Comfortable room. Love the Paul Mitchell products! Very comfortable bed. Nice kitchen to cook in. Great amenities, unfortunately couldnt use them because we checked in very late.

Partner

10/10

Exceptional

10 Jun 2019

Daniel

Our stay was very nice and comfortable, we had a hiccup during our arrival but your management and staff went way above to make our stay memorable....
Thank you.

Family

8/10

Excellent

13 Jan 2019

Verified traveler

Spotlessly clean and comfortable. Quite a bit of traffic noise.

Business Pet

10/10

Exceptional

07 Oct 2018

Thomas

Highly Recommend

Amazing stay, great value for what we paid and staff was incredible.

Partner

10/10

Exceptional

14 Sep 2018

Verified traveler

Place was clean and nice. I would definitely rent a room here again

8/10

Excellent

10 Sep 2018

Susan

Very nice place to stay. Some rooms are smaller than others - I was expecting a larger room. Not all are like the ones you see on the internet pictures. If you look at room layout you can figure out small rooms. Also a little noisy on the street side with traffic. We were only there 3 nights so stayed where they put us and it was fine. Very nice breakfast, pool and laundry facilities. We used them all.

8/10

Excellent

07 Sep 2018

marcia b.

Excellent

Nice clean room. Excellent breakfast! TV stations were quite limited. Would do it again as located in a residential neighbor Hood; quiet and close to cool part of town.

10/10

Exceptional

30 Aug 2018

Verified traveler

Home away from home

I enjoyed that it felt like an apartment, and had everything I would need to be away from home. The neighborhood was quaint, I loved the flowers and the local amenities close by.

8/10

Excellent

09 Aug 2018

Steve

Very nice property in a very nice neighborhood. Clise to restaurants and other amenities.

8/10

Excellent

05 Aug 2018

Jason

Close to baseball

We were looking to catch a hops game. Very close to the ballpark. Quiet neighborhood with plenty of options for food, etc. Big room with plenty of comforts. Only negative was the room was a little untidy and noticed quite a few nats buzzng around our morning of departure

Partner

6/10

Pleasant

27 Jul 2018

mhart

I liked how close the property was to where we were visiting. I liked the set up of the facility. I did not like that the room was very humid and damp all the time. No fans in the room to circulate air. Rooms do not have 2 queen size beds. The price of the room is too high for a 1 bed and a pull out couch bed. Rooms are dated.

10/10

Exceptional

21 May 2018

Christine

Portland

It was ok except far from Pottland

Family

10/10

Exceptional

18 Feb 2018

Zubin

Breakfast was mediocre

Partner

10/10

Exceptional

18 Jan 2018

Verified traveler

It was very nice and a place I'd return to if I was in the area.

8/10

Excellent

17 Sep 2017

Elizabeth

Good for what we wanted

It was a place to stay while at the end of a road trip from the coast. Breakfast was not great. The toilet did not work properly. Kitchen area in the room was nice and well stocked with plates and utensils. A nice place, but just a quick overnight stay for us.

Partner

8/10

Excellent

12 Sep 2017

Verified traveler

Nice area, quiet, upscale.

10/10

Exceptional

09 Sep 2017

Verified traveler

Great breakfast!

Great Japanese options for breakfast, including natto!

Family

10/10

Exceptional

19 Jul 2017

RICHARD W

Great place to stay.

We stayed her after visiting family nearby so we could attend the car show in Forest Grove. The facility appeared to be relatively new and was very nice. The suite is quite large with good size refrigerator, couch and desk, and a large bathroom. The breakfast was more than adequate and it was open at 8 AM on a Sunday, very unusual but great for our early departure.

Family

4/10

Poor

17 Jul 2017

LEW

DISAPPOINTING

ON A SIDE STREET,HARD TO ENTER,FURNITURE UNCOMFORTIBLE,SMALL ROOM, NOT UP TO MARRIOTT STANDARDS

10/10

Exceptional

05 Sep 2016

Fadhel

Amazing experience. I will back again to the same location again.

Family

10/10

Exceptional

22 Jun 2016

Suze

Quiet, nice area

Excellent service, beautiful quiet room. In walking distance to cute little shopping area.

8/10

Excellent

24 May 2016

John

Nice hotel

Excellent, helpful front desk staff. I gave room cleanliness a 3 because our non-smoking room wreaked of cigarette smell. The front desk staff though quickly found a new room and was very helpful in making our room change. The new room was great.

10/10

Exceptional

18 Mar 2016

Giovanna

I was in town for an interview and they made my stay very pleasant and convenient. Wonderful guest service, great continental breakfast and shuttle service ! Everyone in the hotel was polite and accommodating. I would definitely stay there again next time I am in town.

10/10

Exceptional

15 Mar 2016

Tim

Business trip, but very peaceful away from office

Enjoyed the stay. People at desk were very friendly and welcoming.

10/10

Exceptional

29 Dec 2015

Verified traveler

Like a mini apartment

The suite had everything you need just like home. New and clean. Free breakfast was similar to other hotels.

10/10

Exceptional

01 Dec 2015

kathy

home away from home

we had a great stay over the holiday weekend

10/10

Exceptional

30 Sep 2015

Kathleen

Great family friendly property.

I went to see my son and his wife who just came back after serving in the military. My 3sons and their wives and my 3 grandchildren, plus the dogs took family photos by in different spots on the property. Staff welcomed them when they saw everyone and even helped with fa ily photos. Never have I stayed at a more family friendly property. Also fantastic food and shopping everywhere near and just a wonderful stay. A+ and then some !

Family

8/10

Excellent

13 Sep 2015

Cindy

Great place to stay.

This was a very nice place to stay. The room was very spacious and the beds were comfortable. The hotel staff was friendly and the breakfast was very good with a lot of options to choose from.

10/10

Exceptional

01 Sep 2015

Duckies75

Great room

I recommend this hotel for everyone. Great customer service and clean room. Nice restaurant near by.

Partner

10/10

Exceptional

27 Aug 2015

William

Like a small apartment!!

We loved the room! Our grandkids, including the grandpup, were able to visit with us there, as well as using the pool and hot tub with us!! Breakfast was great too!

Family

10/10

Exceptional

26 Aug 2015

mingrui b.

Wise choice for family

Room is big, clean and comfort. In a quiet area and staff is friendly and professional. The only drawback to me is the mattress is too soft.

Family

10/10

Exceptional

17 Aug 2015

johanna

Comfortable & clean. Convenient for our travel.

Comfortable & clean. Convenient for our travel. Roomy. Great breakfast,

10/10

Exceptional

11 Aug 2015

Verified traveler

The staff was wonderful along with the accommodations.

10/10

Exceptional

04 Aug 2015

WorldTravels

Return from Oregon Coast

We stayed at this hotel after driving along the Oregon coast (we wanted some warmer temperatures for a couple nights). The room was fantastic for our needs and the outdoor barbecue/sitting area was also really enjoyable. The pool can get a bit busy for its size, but it was still just fine. The staff are absolutely amazing and very accommodating!

Family

8/10

Excellent

01 Aug 2015

Verified traveler

Clean and comfortable

The hotel was clean and comfortable with some restaurants and stores close by. The hotel was in a neighborhood of homes and developing area, but was not hard to find. Close drive to the 26 fwy and area shopping centers.

10/10

Exceptional

29 Jul 2015

Verified traveler

convenient shopping, Excellent breakfast!

The studio room had comfortable beds. Cannot watch TV from both sides of room. Very clean environment-Pet friendly-The best breakfast I have ever had at any hotel in Portland and surrounding areas-Friendly and knowledgeable staff.

10/10

Exceptional

27 Jul 2015

Verified traveler

Very good customer service. Nice clean room and bathroom.

10/10

Exceptional

29 Jun 2015

Marge

We stayed 3 nights at this hotel and I loved the rooms with the mini-kitchens. It was very clean and the hotel facilities were great. Breakfast was great, the hotel fitness room was very nice. Other than being very unusually hot during our stay, the place was perfect for what we needed and at a reasonable price.

10/10

Exceptional

24 Jun 2015

Kristine

very pet friendly

This is the first time we have traveled with our dog they were so accomadating we found out the night before top floor was a must they made sure we had a top floor in a quiet area when we got there. The hotel is wonderful

Family