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Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Holiday Inn Portland West - Hillsboro By IHG
Portland - OR · United States
2575 NE Aloclek DriveView location
8.8/10Excellent1,005 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Portland West - Hillsboro By IHG
Relax, work and connect at our modern Hillsboro, OR hotel less than 2 miles from Intel Campuses.
Located off Highway 26, Holiday Inn Portland West Hillsboro hotel boasts a great location between Beaverton and Hillsboro, minutes from Intel Ronler Acres and Columbia Sportswear Headquarters along with championship golf at Pumpkin Ridge Golf Club and The Reserve and Vineyards Golf Club.
We are also close to popular attractions and venues including Willamette Valley Wine Country, Hillsboro Stadium, TopGolf and the Wingspan Convention Center. During your stay at our Hillsboro hotel, enjoy local wine, microbrews, breakfast and dinner at our Boardroom Bar and Grill.
Stay connected with free Wi-Fi and 50” HDTV’s in every room. Unwind with a workout in our Fitness Center or enjoy our indoor heated swimming pool and hot tub.
Show less
Easily explore downtown Portland, Oregon Zoo and the Japanese Gardens using the Max Light Rail which can also be taken to and from Portland International Airport.
With a stay at Holiday Inn Portland West - Hillsboro by IHG in Hillsboro (Tanasbourne), you'll be within a 15-minute drive of Oregon Zoo and Streets of Tanasbourne Mall. This hotel is 13.1 mi (21.1 km) from Moda Center and 13.3 mi (21.4 km) from Oregon Convention Center.
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Hillsboro?
This hotel has 1390 square feet (129 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately USD 8.95 to 17.50 per person
- Self parking fee: USD 10.00 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Streets of Tanasbourne Mall
1.5 km / 0.9 mi
Westside Medical Center
1.9 km / 1.2 mi
Rock Creek Trail
2.1 km / 1.3 mi
Gordon Faber Recreation Complex
2.6 km / 1.6 mi
Hillsboro Stadium
2.9 km / 1.8 mi
Topgolf
4.4 km / 2.7 mi
Wingspan Event & Conference Center
4.9 km / 3 mi
Nike World Headquarters
5.5 km / 3.4 mi
Tualatin Hills Aquatic Center
5.8 km / 3.6 mi
Tualatin Hills Nature Park
6.3 km / 3.9 mi
Shute Park Aquatic and Recreation Center
8.2 km / 5.1 mi
Roloff Farms
9.2 km / 5.7 mi
Cedar Hills Crossing
9.6 km / 5.9 mi
Oregon Clinic
11.2 km / 6.9 mi
Cooper Mountain Vineyards
11.5 km / 7.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 110
- Number of floors (main building): 4
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Airport ShuttleExtra charge
- Room serviceExtra charge
Show 25 more facilities & services
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Babysitting serviceExtra charge
- Bellboy service
- Hotel safe
- Lift accessExtra charge
- Shop
- Terrace
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BarExtra charge
- Restaurant
- Conference room
- Meeting room
- Printer
- Business centre
- Fax
- Indoor freshwater pool: 1
- TV lounge
- Hot tub
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 7 m²DBL.H6-3
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-3
Room amenities
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 12 m²ROO.H6-2Q
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Fridge
- Hairdryer
- Internet access
- Bathroom
Show all 9 amenities
- Disability-friendly bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
Room Accessible-Two Queen Beds
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-2Q
Room amenities
- Safe
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Fridge
- Hairdryer
- Internet access
- Bathroom
- Disability-friendly bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 32 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE KING BED NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 7 m²DBL.H6
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Safe
- Wi-fi
- Bathroom
- Hairdryer
- Internet access
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Tea and coffee making facilities
- Safe
- Wi-fi
- Bathroom
- Hairdryer
- Internet access
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 11 m²ROO.H6-KG
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Internet access
- Microwave
- Tea and coffee making facilities
- Safe
- Wi-fi
- Disability-friendly bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
Room Accessible KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-KG
Room amenities
- Bathroom
- Hairdryer
- Internet access
- Microwave
- Tea and coffee making facilities
- Safe
- Wi-fi
- Disability-friendly bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 9 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Bathroom
- Hairdryer
- Fridge
- Microwave
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE Accessible KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Tea and coffee making facilities
- Bathroom
- Hairdryer
- Fridge
- Microwave
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 10 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Internet access
- Fridge
- Microwave
- Tea and coffee making facilities
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE Accessible-Two Queen Beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Bathroom
- Hairdryer
- Internet access
- Fridge
- Microwave
- Tea and coffee making facilities
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 6 m²ROO.ST
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
Room STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 12 m²DBL.KG
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Internet access
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Bathroom
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Internet access
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 9 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Fridge
- Hairdryer
- Bathroom
- Safe
- Wi-fi
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Microwave
- Fridge
- Hairdryer
- Bathroom
- Safe
- Wi-fi
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Portland West - Hillsboro By IHG
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn Portland West - Hillsboro By IHG
100
reviews shown
Kathleen
I’ve stayed at countless Holiday Inn Express locations. This was the first time we were expected to pay an additional $16 to partake in the breakfast.
Taylor
We've stayed here multiple times over the last 6 years. The property is always clean, the staff welcoming. The rates are affordable, and we always have a relaxing, pleasant stay. We look forward to returning for another visit soon.
Linda
It was good.
Desirae
Stay was great. Breakfast was excellent
Kristine
Very nice and clean and conveniently located.
Crisol
Love it! Super nice staff & it was amazing
Cheri J
The breakfast was fair with very limited options for lactose intolerant diners. Dinner menu was very limited.
Charles
Great place to stay!
Susan
$10 per night parking charge was not disclosed prior to check in
Isabelle
Hotel was nice, clean , well kept, but the pool and hot tub were not accessible to me and that is the reason I chose this hotel, we have been there before, they said the maintenance had to charge the battery for lift for pool and spa, after 2 days it still was not done, on day 3, we were told that they would have it in that day, on day 4, they admitted there was a piece they were waiting for for the hot tub and the battery was not working. It was very disappointing as I am in a wheelchair and need the therapeutic heat in hot tub for circulation on legs. Then I was also asking about getting points from previous stays and the front desk said I had to do it online, was not able to do that. it kept saying no access. After returning home I also called to the IHG and after speaking with 2 people there and explaining this the third person they were going to send me to I got disconnected. Am very disappointed and always liked Holiday Inns since I was young and our family traveled and stopped in Holiday Inns, I hope that you can help me with how I can not have this happen again and also see where my rewards have gone from past stays . or get some kind of incentive to return to your hotels. Thank you
Jaime
The place is nice overall, however, if you plan on staying there a few days keep in mind:
they do NOT have a free continental breakfast at this location. They have a breakfast they serve in the restaurant, but it's $16 a person. They also have a dinner menu, which is nice but the menu is limited.
The rooms only have Direct TV, no streaming. That was a bummer.
they do NOT have a free continental breakfast at this location. They have a breakfast they serve in the restaurant, but it's $16 a person. They also have a dinner menu, which is nice but the menu is limited.
The rooms only have Direct TV, no streaming. That was a bummer.
Kelley
Good location, a lot of restaurants, shopping, starbucks, etc. nearby.
This hotel has a restaurant and bar on site. Pretty basic bar food and the service is quite slow. Nice team members though, I just think they are understaffed.
I've stayed here a couple of times but won't stay here again.
I had a very moldy shower liner, with black mold on it. I brought it to the front desks' attention, and they said they would change out the liner. When I came back that evening it still wasn't changed out. So, I asked the front desk clerk for a clean liner and said I would change it myself. He gave me a new liner so I could change it.
Not great customer service.
The liner he gave me was too short, so when I took a shower, water came out onto my bathroom floor and out into the hallway. I almost took a fall because I didn't realize the water had extended into the hallway.
There were other issues, yet when I wrote to the manager after checking out, he never responded. Only when I did the IHG survey asking for a response from the hotel, did the front desk supervisor write and apologize. I had complimented her on her customer service so thought that was funny that she was the one they had write the response to me. They also charge for parking even though they have a huge parking lot.
They are definitely not IHG worthy. It's a two-star hotel masquerading as something else. Until they get their maintenance issues handled and customer service dialed in, I would try another hotel.
This hotel has a restaurant and bar on site. Pretty basic bar food and the service is quite slow. Nice team members though, I just think they are understaffed.
I've stayed here a couple of times but won't stay here again.
I had a very moldy shower liner, with black mold on it. I brought it to the front desks' attention, and they said they would change out the liner. When I came back that evening it still wasn't changed out. So, I asked the front desk clerk for a clean liner and said I would change it myself. He gave me a new liner so I could change it.
Not great customer service.
The liner he gave me was too short, so when I took a shower, water came out onto my bathroom floor and out into the hallway. I almost took a fall because I didn't realize the water had extended into the hallway.
There were other issues, yet when I wrote to the manager after checking out, he never responded. Only when I did the IHG survey asking for a response from the hotel, did the front desk supervisor write and apologize. I had complimented her on her customer service so thought that was funny that she was the one they had write the response to me. They also charge for parking even though they have a huge parking lot.
They are definitely not IHG worthy. It's a two-star hotel masquerading as something else. Until they get their maintenance issues handled and customer service dialed in, I would try another hotel.
Kathi
Very clean.
Elizabeth
I really enjoyed my stay. However, the jets on the hot tub weren't working, and the only notice was a paper posted on the pool/hot tub area. I would have really liked it if I was told upon check in or it had been announced on the site I booked my stay. Otherwise, my stay was excellent.
Myra
Near to lots of restaurants. The place is peaceful.
Kelly
The staff was personable professional. Breakfast included hot and cold selections. My room was spotless! Bed was super comfy!
Richard
The hotel was very clean. The rooms were clean. The staff was very friendly and check in and check out what is easy.
Gracie
clean room very nice staff
Shane
It was a nice stay, thank you!
Derek
The Breakfast was really good, the staff really friendly
Sara
We loved it here! But an odd situation occurred here, we weren't given a breakfast voucher by our initial front desk associate for breakfast served in the hotel (without this, this you pay for breakfast here).
We called the front desk next morning, getting a much more helpful and great front desk associate- who said just come on down it'll be charged to the room at no cost. So my husband came down and when a breakfast attendant approached him to ask for the voucher, which is normal practice, said my wife spoke with front desk and explained what front desk had said.
She disappeared for a moment, came back claiming she'd spoken with front desk AND me. She claimed she had gone to front desk and that the decision was that he had to pay. Also that they'd spoken with me and that I understood this. She then produced a fake bill she'd went and rung up- And wanted him to hand over some money right then and there.
I came down a few minutes later, upon hearing all this knowing full good and well it was NOT correct- I went to front desk and inquired. She seems to have some sort of side hustle I hope management sheds some light on?
The hotel is new and beautiful inside, the pool is great. Our second front desk clerk was on top of things and very helpful. Wonderfully clean and peaceful location. We will bring our business here again we will just make sure to ask for a voucher at check in next time ha.
We called the front desk next morning, getting a much more helpful and great front desk associate- who said just come on down it'll be charged to the room at no cost. So my husband came down and when a breakfast attendant approached him to ask for the voucher, which is normal practice, said my wife spoke with front desk and explained what front desk had said.
She disappeared for a moment, came back claiming she'd spoken with front desk AND me. She claimed she had gone to front desk and that the decision was that he had to pay. Also that they'd spoken with me and that I understood this. She then produced a fake bill she'd went and rung up- And wanted him to hand over some money right then and there.
I came down a few minutes later, upon hearing all this knowing full good and well it was NOT correct- I went to front desk and inquired. She seems to have some sort of side hustle I hope management sheds some light on?
The hotel is new and beautiful inside, the pool is great. Our second front desk clerk was on top of things and very helpful. Wonderfully clean and peaceful location. We will bring our business here again we will just make sure to ask for a voucher at check in next time ha.
Maria
the first two nights wee awesome, on the third and fourth night the guest in room above us were horrible noise wise and very active footsteps, running and jumping off the beds and/or chairs. finally, had enough and after waking my daughter after 11pm I called the front desk to complain, and they were very dismissive of me complaining and asking for someone to go ask the other guests to stop jumping and running as it was late into the night. I felt like I was being the one being rude and in the wrong when I was simply asking for assistance as it was late at night not like I was complaining about noise during the day.
Janet
Awesome hotel, great breakfast even though it was not included.
Charleen
Cleanliness was excellent and the staff was great. Breakfast was better than some, the fruit salad was wonderful but the bed could have been more comfy. There was a
lean towards the middle .
lean towards the middle .
Eh
This property was was amazing front desk were really nice people and the room was really nice and clean.
David
It was good
Evelyn
Great place to stay.Close enough to Portland
Sunggu
Excellent in all ways. Highly recommend.
Chelsea Regina
I had the best experience and highly recommend this hotel. The staff is so kind and helpful. I will definitely be staying here again. Super clean. Pool and hot tub were great.
RUSTAM
This hotel was very clean. It was quiet and comfortable. The breakfast was excellent. We really enjoyed our stay.
Carole
We had rented a room with three people . Had one king bed and a pull out couch. They had a twin size sheet set for the double size pull out couch. Called and told staff. They brought flat sheets and no pillow. Had to ask for pillows and set up the bedding on the pull out ourselves.
leanne
q
melaney
I am a returning guest to this property and when I arrived at check-in Hilary helped me. I gave her my name and explained my room preference. She advised me that she saw my name on the list of check-ins and knew my preference and had already put me in my desired room. I've only interacted with her a few times and was surprised that she remembered me and my room preference. I really appreciate the staff at this property, Erroll and Grace and have helped me in the past and are super friendly and efficient.
Eduardo
Our room was never cleaned but the towels were switched out. All good, but just weird that you’d come in and switch towels but not do the bed or vacuum or pick up towels from the floor.
Shannon
Stayed for one evening. We got in late and needed a little bite to eat, the restaurant was open until 10pm, so we were able to order something.
I rate it 5 stars, the only slightly odd thing about this hotel is the bathroom doors inside the room. They are glass and translucent, so as a momma with all boys it was slightly uncomfortable since you can still kind of see through, I'd prefer a solid door for total privacy.
I rate it 5 stars, the only slightly odd thing about this hotel is the bathroom doors inside the room. They are glass and translucent, so as a momma with all boys it was slightly uncomfortable since you can still kind of see through, I'd prefer a solid door for total privacy.
michael
Initial review would have been excellent instead of good because of the unexpected $10 parking fee
Suganya
Clean and family friendly.
Tera
Staff was very friendly. Breakfast was nothing special and was more in the expensive side.
Dennis
Clean and safe
Deana
Excellent stay! Clean room, cozy bed, great location. Pool and spa area were wonderful. The breakfast was mid. It is overpriced for what you get. But at least kids got to eat for free.
Roger
Super clean room and common areas. Friendly, helpful staff. Our go-to place to stay in Hollsboro area.
Kimberly
Everything was great including the close by Thai restaurant that was recommended. My partner and I had a great stay.
karie Anne
The hotel over sold the rooms, left us to scramble for a place to stay. Still charged and had to go else were more expensive, spent 3 hrs on the phone with customer service and still didn't get help
Tobi
The breakfast routine is odd. Needing a ticket and then not having waffles. That’s what my husband loves about hotel breakfasts.
Everything else was superb! Enjoyed the walking trail too.
Everything else was superb! Enjoyed the walking trail too.
Inna
Very good everything went smooth
Kara
We stayed for a few nights after having to leave a different hotel due to bad maintenance. This hotel was such a breath of fresh air! Everyone here was nice and the room was amazing. Everything was very clean, comfortable, and although we did not have any they had a restaurant in the lobby that had breakfast/dinner that looked good. The only thing that would have made it better was if parking was included rather than an additional fee. Would definitely recommend though!
Angel
Cleaned nicely and good service
Denny
Wonderful property. Very clean. Hotel front desk staff were all friendly and helpful. Great location west of Portland. Located in an area with plenty of restaurants and shopping.
Stephanie
The breakfast was wonderful. I was a bit surprised by the 10$ charge for parking my car in the parking lot.
LYNN
The room was great. The bed was so comfortable. Real Pillows!
The breakfast spread has something for everyone. The hotel is in a quiet location. Tha staff were so kind. I would recommend this hotel to everyone.
The breakfast spread has something for everyone. The hotel is in a quiet location. Tha staff were so kind. I would recommend this hotel to everyone.
Melissa
Nice comfort and clean.. paying for parking was not expecting and feels like a rip off . Don’t get the breakfast it was horrible !!!
Ivan
The room was clean with comfortable beds and pillows. The staff was helpful. I did not use the gym or the pool but people were using it and it looked good.
Joy
Dinner was not available. One of the reasons for choosing this hotel.
Breakfast was not included and was too pricey.
Breakfast was not included and was too pricey.
Henry
😡
Jeff
This was our first time in Oregon and this was the perfect hotel for our stay. It was very clean, the staff was so friendly and helpful, and the property was in a perfect location. Will definitely stay here again.
Michael
Great place to stay!
Andrew
Really enjoyed the bar and lobby area.
Agustin
Place was nice, 2nd time being there and I would definitely recommend it
MARGARET
staff were very friendly and helpful . check in and out was easy . room was clean and nicely furnished . bed comfortable . we like the walk in shower . centrally located to our family and places we visit .
Patricia A
Nice & convenient hotel!
Alejandro
Good food 10 minutes away from hotel very clean room and excellent friendly front desk attendants
Jillian
Clean and great amenities! Close to delish food and shopping
Jeremiah
The check in process was fast, rooms
Were affordable and it was situated in an area with many choices to eat, my recommendation is the brewery a few blocks away. They have a bar and a nice breakfast. Not many options for snacks, they don have a few though, you may want to bring something with you if you want more variety.
Were affordable and it was situated in an area with many choices to eat, my recommendation is the brewery a few blocks away. They have a bar and a nice breakfast. Not many options for snacks, they don have a few though, you may want to bring something with you if you want more variety.
MELANIE
Had some issues with the cleanliness of the room. Staff was great
Hilda Jean
I left my phone in the room when we left and the staff retrieved it and held it for me until I could return to pick it up. Thank you!!
Sandy
Nice place to stay. Frig and microwave were useful.
Crystal
Stay here with family. Everything was excellent.
Robert
nice hotel. would stay again.
Fidel
Great place to stay. Room was excellent. Staff really nice and helpful.
Grissel Viridiana
It was okey but i didnt like that in the app when i reserved it said free breakfast and when i got their they try to charged me for the breakfast when it said it was a free breakfast ???? Also the first lady when my husband arriving and trying to to check in cause i was arriving later she was very rude and not very polite made my two sons and my husband feel very uncomfortable..!! Something i did not like cause when i call i heard her how she was talking to my son and it was very unprofessional and my kids were very uncomfortable and disappointed !!!!
Tracie
Excellent all around. I want to know what kind of mattress it was also because I got the best sleep that I have had in quite some time. The sheets were very soft and the pillows were amazing because there were so many different kinds so I could find the one that was just perfect for me! The staff was friendly and hopeful. The room was very clean as were the lounge areas! Would definitely stay again
Araceli
Clean room
RAJESH
My stay at Holiday Inn was extremely disappointing due to constant creaking noise coming from the floor above — throughout the night and again early in the morning — making it very difficult to rest comfortably. Unfortunately, the staff made no meaningful attempt to address the issue beyond offering a generic apology, which did nothing to improve the situation. Based on the experience, it seemed like this may be a common issue affecting multiple rooms.
francisco
Very good service of everything.
Catherine
Didn’t realize that we had to pay for parking granted it was only 10.00 a day but really this property was out in the burbs not the city, also breakfast is listed as included on Expedia but it’s 16.00 per person when you check in, when I mentioned that the desk clerk gave us vouchers
Will
Only feedback I have is if you’re going to charge me the full stay at check in, don’t attempt to take out the daily rate every night that I stay there that’s an odd way to charge ppl. I asked the staff why was that happening at check out and I was advised it was a system glitch. I said ok and she said I was good to go. I left and then get a call back 30-40 mins after saying my payment didn’t go thru. Mind you I’m visiting from it of state I had a plane to catch. I was called I called back about 1hr later after I saw a message from a blocked number. They advised me that I still owe for my stay with the money was taken out. I’ve had issues like this before so I always lock my card because that wasn’t about to happen again being it of town. Didn’t like that experience of charging you after your start if I was a dishonest person knowing I’m from out of town after a got a refund back for the hold. I could have easily kept those funds and never paid but that’s not in my character. Do better as a property to not get gipped by ppl because that’s an easy way to lose money. Other than that it was a great stay , staff was friendly and very clean property almost holds self up there with top notch hotels. Holiday inn in Hillsboro is an underrated stay everything is right around the corner and about 15 mins from downtown Portland.
Jeremiah
Nice room and great location.
MELANIE
We were charged for a continental breakfast. Definitely not worth it. I’d eat breakfast elsewhere.
Marta
When the fire alarm went off in the night … there was no one from the staff at the front desk to answer questions or direct guests or tell them when they could return to their rooms . We called the front desk 3x to see if false alarm ( which it was) but was hung up on before coming down 4 stories with my mom who has mobility issues.
Jordan
Great stay again! Every staff member was friendly to me and my family. The breakfast was decent, the bar was great, the room was perfect, and the location was close to everything we needed. Pool, hot tub and gym were all clean and ready to use. Would definitely recommend this hotel!
Lee
What i like was they had a restaurant and a full bar..... What I didn't like was they charged me an extra my bill was for 2 nights they added and it made my bill they added state tax and Oregon is not supposed to charge tax
Monique
Exceeded my expectations. Will definitely be back. Room was clean, bed was comfy, warm customer service. 10/10
Michelle
Room clean, spacious. Appreciated the couch and automan. Wish there was an actual good fan in bathroom, with a separate switch to activate it. What's there now does nothing to remove odors! Farm doors on bathroom slide open, can't be secured shut. Staff good. Breakfast offerings good, diverse, healthy choices. Be aware that a $10 per day fee is charged for parking.
Edward
Amazing place to relax and unwind… staff was incredible!!
Shoshanah
Expensive for the amenities. They charge for parking and breakfast, which was mediocre compared to hotels which serve a free continental breakfast. Why charge for parking when they have a dedicated parking lot? There is a snack room which is nice, expensive though. The room was nice, nothing special, nothing any different from any other average hotel, but nice and clean. The staff were very kind and friendly. Overall I would not stay there again. It just felt pretentious.
Susan
Large room, large bathroom. Very nice.
David
The room was nice and spacious. Very clean. The only complaint was that there was no internet connection on the 4th floor.
Ayanna
The hot tub appears yellow and need to be cleaned.
Richard
Great staff
Melissa
Great location. Close to lots of shopping and freeway.
Khanhvan
The hotel is well maintained and super clean. Close to shopping and grocery stores . Would definitely come back. Great value for what they offer .
Tammy
It was great
Mulyati
It's all good.
Ann Therese
Place is well kept. The bar/restaurant could use a little bit of upgrade especially catering to guests’ orders. Room was nice and clean
JoAnn
In room 302 there’s a picture. I had a hard time sleeping. I turned to the wall and the picture looked like a murderous nightmare.
It was very creepy. I prayed, made it through the night. Just saying.
The bathroom barn door. A big No.
It was very creepy. I prayed, made it through the night. Just saying.
The bathroom barn door. A big No.
Josh
Bed was not comfortable
Mike
There was a vibration in the entire room occasionally, that was annoying. Kind of a machine like vibration. Hard to describe
Kathleen
The staff was wonderful, the hotel was SO clean. The hot tub was too hot and most people couldn’t submerge themselves for very long. I cannot say enough how wonderful the staff was.
Pranuthi
Too much sound from other rooms
Dan
I would have rated this hotel much higher; however, our experience with front desk staff on June 16 significantly impacted our stay.
We had a reservation through Orbitz for three rooms under a single booking. At approximately 7:30 a.m., we arrived and requested early check-in, asking if any rooms were available. The front desk employee told us that no rooms were open. Shortly after, I sent one of my students back to check again, and he was told that two of our rooms were in fact available—but he was charged a $50 fee to access one of them. This was inconsistent with the initial response and not clearly explained.
Later that same day, at approximately 11:00 p.m., we returned to check into the remaining room from the same Orbitz reservation. The front desk employee on duty stated that the room was a separate reservation and required an additional service fee. I showed him my Orbitz confirmation indicating that all three rooms were part of one reservation, but he refused to acknowledge this and insisted on the charge. When I questioned the fee, his demeanor became confrontational, and he indicated that he could refuse to rent the room to us.
Overall, the interaction was unprofessional and left me feeling disrespected as a guest. I was traveling with two high school students on an educational field trip from Oregon to visit NASA, and we expected a much higher level of professionalism and clarity.
I hope management will review these incidents and address both the inconsistency
We had a reservation through Orbitz for three rooms under a single booking. At approximately 7:30 a.m., we arrived and requested early check-in, asking if any rooms were available. The front desk employee told us that no rooms were open. Shortly after, I sent one of my students back to check again, and he was told that two of our rooms were in fact available—but he was charged a $50 fee to access one of them. This was inconsistent with the initial response and not clearly explained.
Later that same day, at approximately 11:00 p.m., we returned to check into the remaining room from the same Orbitz reservation. The front desk employee on duty stated that the room was a separate reservation and required an additional service fee. I showed him my Orbitz confirmation indicating that all three rooms were part of one reservation, but he refused to acknowledge this and insisted on the charge. When I questioned the fee, his demeanor became confrontational, and he indicated that he could refuse to rent the room to us.
Overall, the interaction was unprofessional and left me feeling disrespected as a guest. I was traveling with two high school students on an educational field trip from Oregon to visit NASA, and we expected a much higher level of professionalism and clarity.
I hope management will review these incidents and address both the inconsistency
Location & surroundings
Holiday Inn Portland West - Hillsboro By IHG
2575 NE Aloclek Drive, Hillsboro, United States
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Holiday Inn Portland West - Hillsboro By IHG
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