Saint George Palace

Bulgaria , Bansko
BANSKO, 5 Kosherinata Str, TRASLADOS
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75 reviews shown

6/10

Pleasant

27 Feb 2026

Corey James

Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows

10/10

Exceptional

14 Feb 2026

Clare Joanne

The staff were very helpful and the view from the apartment were amazing. Had a great time.

Leisure Family

8/10

Excellent

02 Feb 2026

Zlatka

The room was big and clean.

Leisure Family

4/10

Poor

25 Jan 2026

Dorel

The hotel is not clean

Leisure Family

8/10

Excellent

21 Oct 2025

Uri

Overall, it was good

It was pretty good. On the upside, The room was clean, the staff was nice and responsive, the view from the window was great, there was a pool and a jacuzzi which were good.
On the downside - the mattresses were not very comfort and the resturant quality was somewhat below average (maybe because we were in the offseason, but still).

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Steven

The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Diana

It is very clean. The appartment was spaciouse, clean, had a great view. The swimming pool was clean and good for swimming. We will definitely come back. The testaurant offered a lot of food options.

Leisure Family

10/10

Exceptional

11 Sep 2025

Atanas

Great place!

Leisure Family

8/10

Excellent

25 May 2025

Iacob

Nice hotel !

Leisure Family

8/10

Excellent

08 Apr 2025

muadh ali

Good and big apartment

Leisure Friends

10/10

Exceptional

03 Feb 2025

Kelly

We really enjoyed staying at Saint George’s Palace. The reception staff were so friendly and welcoming. Great swimming pool and spa area. Plenty of choice for breakfast. Great to have shuttle bus to gondola.

Friends_and_family Family

4/10

Poor

25 Jan 2025

Seher

Poor and a disappointing Stay

Except the rooms was enough big for a 5 people family, the rest was poor. The bed quality was terrible. The breakfast was poor, the spa especially the pool was too bad. There was a bug in the room. The tv was not working well. The water and the inside of the spa area was too cold. The jakuzi was not working properly and it was too small. The swimming time ends too early for a skiing place. I would way, ı would not prefer to stay there again.

Friends_and_family Family

10/10

Exceptional

11 Nov 2024

Rossitza

Friendly people,lovely location,perfect service!
We love it!

Leisure Family

10/10

Exceptional

16 Aug 2024

Martin

We had a room with a Beautiful balcony, looking up at the mountains. Fresh Mountain air, loved the peace and quiet. Excellent buffet breakfast. Friendly and helpful staff. The room finishes were not new But very adequate. We just loved our stay! And we discovered the white van that takes you to the Vihren Hut Is only a five minute walk so that was perfect! Alain all we really enjoyed our stay.

Leisure Family

8/10

Excellent

23 Jun 2024

Gueorgui

Overall very good hotel,as usual for Bulgaria the roads and area is not finished. Doesnot have Air-conditioning as expected in mountains, but in hot weather is impossible to cool,especially on upper floors. Simple resolution would be portable Air-conditioning units to be rented if needed for extra cost

Leisure Family

4/10

Poor

17 Mar 2024

Verified traveler

Wouldn't rush back to Bansko

In general, I felt the staff were rude compared to borovets. Hotel was a fair distance from the gondola/town.

Friends_and_family Friends

10/10

Exceptional

16 Sep 2023

Radostinka

This is our second stay in St George. Love everything and will definitely will stay again when we go to Bansko. I won’t change it for anything. It has everything necessary to relax, eat, rest, recover after the hike, drink after dinner…superb.

Leisure Family

6/10

Pleasant

17 Mar 2023

Desislava

The staff are amazing and helpful in all areas. Some areas Of the hotel need updating, our 2 bed apartment had bugs inside and wasn’t cleaned properly. The daily cleaning involved making beds and taking rubbish out, but not even mopping/brushing. The spa area is good, but the chlorine smell was quite strong. Food average, with enough to chose and tasty, but nothing special. Shuttle is adequate and Free. It is a bit further out of town, so check your maps before booking!
Overall good hotel with some areas needing improvement.

Leisure Family

10/10

Exceptional

05 Jun 2022

Verified traveler

Perfect location and excellent hotel for spring vi

Excellent apartment. Staff are very friendly and helpful. Food in restaurant was delicious and very good value.
Swimming pool and leisure facilities were excellent and very clean.
Hotel is in fantastic location with walking and bird watching on the doorstep.
Highly recommend this hotel

Friends_and_family Friends

10/10

Exceptional

15 May 2022

anat

מומלץ

מעולה אוכל טוב שירות מצויין חדרים נקיים וגדולים.

Partner

10/10

Exceptional

11 Apr 2022

Verified traveler

Lovely hotel, clean and comfortable. Good quality and choice of food at breakfast. Lovely big swimming pool and great spa facilities. Guy in reception really welcoming, kind and helpful. Would definitely recommend and go back. Very satisfied.

Partner

10/10

Exceptional

23 Mar 2022

Rosemary

Family Skiing Holiday

Amazing. Staff throughout the hotel were fabulous, so mannerly and polite. Nothing was a problem for them.

Friends_and_family Family

10/10

Exceptional

15 Mar 2022

Richard

Very helpful staff and very friendly. Property is very good. Definitely a great place to stay in Bansko.

Leisure Friends

8/10

Excellent

01 Mar 2022

Martin

Hotel and studio room were good. Evening meal had plenty of choice. Steam, sauna and pool were good 👍. Rooms could have been cleaner but travelled with group of lads so not major concern.

Friends_and_family Friends

8/10

Excellent

03 Jan 2022

Stewart

Great place and location

Great location, right near the main road into town - just a short walk. Rooms were clean, but simple exactly as expected. We didn't use many of the facilities, so can't comment on the pool etc - they looked nice enough. If I had a single complaint it was that breakfast food was always cool and not hot.

Partner

8/10

Excellent

15 Dec 2021

Verified traveler

Nice place

Everything was OK. Nice staff! Recommended!

Friends_and_family Family

10/10

Exceptional

16 Jun 2021

Verified traveler

Great place, clean, beautiful views, large rooms with kitchens and living room space. Wish we could have stayed longer,
.

Leisure Family

8/10

Excellent

07 Jun 2021

Verified traveler

That staff were all super friendly and helpful. It was a perfect location for access to the hiking trails.

Leisure Self

10/10

Exceptional

30 Aug 2020

Emilia

We were a party of five ladies and absolutely enjoyed our stay. The staff was super friendly and the apartment was great. Make sure you book a massage appointment. I got a deep tissue massage and absolutely loved it. And the view from our apartment was breathtaking. The hotel also offers free of charge activities, such as Yoga/Pilates and morning hikes and we took advantage of them. I highly recommend this hotel.

Leisure Friends

10/10

Exceptional

12 Aug 2020

Rob

Lovely, enjoyed our stay, however bars weren't open in summer and the restaurant could have wider range of dishes

Leisure Partner

10/10

Exceptional

21 May 2020

Marija

St. George Palace Bansko

Great place, as usual. Location is great, out of the village, in the forrest. Big and spacious rooms, we had big balcony overlooking the mountain, there was not many people, the pool was great, clean, the jacuzzi had few rusty nails that could be a lawsuit waiting to happen. Other than that, I will comd back.

Partner

10/10

Exceptional

06 Mar 2020

Robert

The hotel is amazing, rooms and everywhere is spotless clean, and the location of the hotel is on one of the best, you have amazing view over the Bansko and the area around.

Leisure Partner

8/10

Excellent

19 Feb 2020

Verified traveler

This hotel is really pleasant , great spacious new rooms, very good breakfast and great pool and spa.
The only thing is that it is a bit far from the center (15 min walk) or few minutes by taxi/shuttle.

Friends_and_family Family

10/10

Exceptional

28 Jan 2020

Verified traveler

great exsprince

nice suite
great service
great for ski/snowboard

Friends_and_family Friends

8/10

Excellent

17 Sep 2019

John

Spacious and modern

Very spacious. modern clean room, but sparsely furnished. Some comfortable chairs or a sofa to sit on would have been good - There's plenty of room for them! The bed was large, but very hard. It's in a very quiet location at the south end of town. The road access is unfinished, so quite rough. Breakfast was excellent - Couldn't fault it.

Partner

8/10

Excellent

12 Sep 2019

Verified traveler

Service was very very good - restaurant, front desk, pool and cleaning crew were extremely polite, helpful and attentive.

Friends_and_family Family_with_children

10/10

Exceptional

18 Jul 2019

Farah

The hotel is at the foothills of the mountains.
The views are amazing, staff ia friendly and helpful.
Another Must is the restaurant! Don't miss the opportunity Bulgarian at its finest!!!
Facilities are very good, overall a great pleasant stay.

Leisure Partner

8/10

Excellent

20 Jun 2019

Verified traveler

Did not like set menu breakfast I liked steam and sauna pool facilities

Self

10/10

Exceptional

15 May 2019

Samantha

A beautiful studio in a beautiful hotel. Staff were very friendly and helpful.

Leisure Partner

8/10

Excellent

17 Apr 2019

Verified traveler

Lovely hotel, great amenities, reception and cleaning staff great an courteous, bar and restaurant staff grumpy, unsmiling and sometimes a hassle to give service (perhaps under staffed)! Lived with it and an enjoyable stay.

Leisure Family_with_children

8/10

Excellent

10 Mar 2019

Verified traveler

The property was as described on the website. It was clean, spacious and more than adequate for our needs.
It’s a fair walk up the hill each night after a full day skiing but it felt worth it as the location is more peaceful than many of the Bansko hotels.
Staff were friendly and helpful.
The only one issue we had was that the breakfast although it looked incredible was cold. Perhaps there was an issue on the one day we went.
Overall we’d stay here again.

Leisure Partner

8/10

Excellent

01 Mar 2019

Verified traveler

Pool area is very nice and the restaurent - especially when you order a la carte - will show you the quality of bulgarian cuisine.
In general a nice place but make sure you get the proper room with some nicer furniture and equipment. Location is very good and view from some rooms as well beautiful.

I place to stay, not overcrowded and well in shape. so far. But I hope that the owner will pay attention and efforts to repairs and improve what needs to be improved.

10/10

Exceptional

23 Feb 2019

Verified traveler

Very nice place good restaurant rooms first class. Spa was very good welcome after a day on the slopes. Staff friendly and helpful if you treat them with respect. Breakfast worth including in your package. It's a little out of town and a tough walk after dark so make sure you keep some money for a taxi at the end of the night.

Leisure Family

6/10

Pleasant

29 Jan 2019

Verified traveler

This was a pretty, clean well-equipped hotel. The food was nice and good-value. The location was reasonably pretty with good views on a clear day. Lovely ski rental shop. However, we were very let down by the poor communication and customer relations of the front desk staff. The shuttle bus is essential for getting to and from the gondola and on several occasions we were unable to access it - either because it turned up late or did not run. In either event there was no communication so we were left waiting around unsure of what was happening. Likewise a whole-day power cut and lack of tap water affected the hotel - clearly not the fault of the staff- but we had absolutely no communication from staff about what was happening. When I mentioned our disappointment they the receptionist spoke to me as if I was stupid and denied there was a problem.
I would not risk going here with my kids as the failure to provide shuttle bus would make it v difficult as it would be a long walk for them back from the gondola.

Leisure Partner

8/10

Excellent

27 Jan 2019

Verified traveler

Good clean accommodation, comfortable beds, spa facilities were good

Leisure Friends

4/10

Poor

13 Jan 2019

Verified traveler

St George Palace is not a palace at all but a place where properly owned apartments are rented out.
For the price Expedia is asking per night, the room is unacceptable and doesn’t meet any 4 star level.
Pool, kitchen and location are okay.
Rooms are a shame. Infect like in a hospital room. Simplest stuff, no decoration, nothing to make you welcome and feeling warm.

A shame to use the word palace.

Leisure Partner

8/10

Excellent

02 Jan 2019

Verified traveler

Great spa, great views and location is good for gondola

Leisure Family

8/10

Excellent

22 Nov 2018

nancy

the room was showing some wear but was comfortable enough

Partner

8/10

Excellent

14 Oct 2018

Verified traveler

The best thing about the hotel is the pool and gym area.The room it self was basic and clean,but did had little spider webs in the corners.There is a heating in the room if you want to use it,so that was good.There is catle for coffe in the room and a small but nice kitchenet.The tv is a bit small,but has a very nice choice of cable canels.We had a nice stay and would come back sometime.

Partner

10/10

Exceptional

01 Oct 2018

Yaakov Jackie

Nice hotel for families!

It was a great location for trips. The rooms were great. We staied in a two bed rooms and a living room. The beds at the children room wasn't confartable. The restaurant of the hotel was great. Each the breakfast and the dinner were fantastic. We enjoyed our stay and we recommend it very much.

Family

10/10

Exceptional

30 Sep 2018

David

Bang on Banskow

Stunning location and stunning hotel with wonderful food and service in the resturant

10/10

Exceptional

19 Aug 2018

Rosen

Spa was lovely, the gym had a punching bag and a tatami which makes it even better. The room was alright but the card system they use is quite noisy. Breakfast was marvelous, everything you might need - you will be impressed with the honey. Check in took a bit longer but apart from that, excellent value for money, we had a lovely time.

10/10

Exceptional

02 Jul 2018

Verified traveler

Good

Family

8/10

Excellent

14 May 2018

Marlon

Your pick for a hiking trip and to relax after

Nice 3 night stay in a studio double room. The hotel restaurant is recommendable. The pool area is the heart of the building, amenitites include a gym, sauna, rainfall showers and a steam bath. The complex is fairly new and thus well maintained, the entrance is splendid. Our off season stay did not offer the full service though. Overall, the hotel does not quite satisfy the clientele it aims to attract. Be aware that the standard in Bulgaria is lower than in Western Europe. The location at the top edge of the slightly overambitious town of Bansko is excellent for hiking since the start of the trails is literally around the corner, but the walk to town is 2km. During off season, value for money here.

Partner

10/10

Exceptional

16 Apr 2018

Vanessa

Lovely, clean, large apartment, fantastic views

Stayed at this lovely hotel, with great spa facilities, the children really enjoyed the pool. The apartment was very spacious and cleaned every day.
There was a nice bar and restaurant area and the food was great too.

10/10

Exceptional

11 Apr 2018

Verified traveler

Excellent. Good value for money. Adaptors or usb chargers for electronic equipment would be very useful

Partner

6/10

Pleasant

06 Mar 2018

Maria

Good hotel, thin walls

We enjoyed our stay, the staff were friendly, the room was big and clean. The issue was how thin the walls are. We could hear someone snoring in the next room and were woken up almost every morning by someone in the corridor. The pool is a nice addition, though it's pretty cold and was busy during our stay. The driver was great, really helpful in getting to and from the gondola as it's a long walk! I'd recommend this place more for a family than a couple. Whatever you do don't order food here or a cocktail though, the mojito was lime green and had lemons in it and the cosmos are made with blackcurrant juice - bizarre!

10/10

Exceptional

24 Feb 2018

Verified traveler

Great hotel, clean, friendly and fab amenities

Great hotel, no problems during a weeks stay. Clean, spacious apartment and fantastic spa facilities. About 15 mins walk to centre of town/gondola - there is a bus that goes up and down regularly but we enjoyed the walk.

8/10

Excellent

23 Aug 2017

Liz

Nice hotel, just a little too far out!

The hotel is very nice, it has a modern lobby area and two bars although due to us visiting during the summer months, these were not well used - possible different in the winter?!
the spa facilities are good, it has a large swimming pool, jacuzzi, sauna and steam room.
Most importantly the room was well furnished, modern, clean, spacious and comfy, although the kitchen is not well equipped, if you want to cater for yourself!
The downside is the location, although I realise that the competitive prices reflect this.
The hotel is a good 15 min walk to the gondola station and then a further 15 mins to the end of Pirin Street. The walk home is uphill, the roads are not well paved and in parts, it is not well lit and torch is necessary.
On the upside the hotel is well located for walks as it is at the foot of the mountain!
We did not eat in the hotel so cannot comment on the food although it seemed reasonably priced.
All staff that we came into contact with were pleasant and polite.
Overall we enjoyed our stay, although if I were to return to Bansko I would investigate hotels closer to the gondola station, but I wouldn't rule St George out.

8/10

Excellent

08 Jul 2017

Jim

Excellent hotel close to ski lifts.

Very good stay. Restaurant was a small letdown. Spa excellent, great views all round.

8/10

Excellent

11 Jun 2017

Brilliant staff and good value

We arrived in Bansko in June to find a deserted and unappealing town. However we were pleased with the quality and location of this hotel. Apartments were large and well kept although lacking in the necessary things to self cater well. Spa area was lovely and great after a day hiking. Breakfast was poor however and needs improvement. Pre packed jam and honey in a country that offers such fantastic homemade products is not really acceptable nor is terrible coffee from a machine and inferior juice. The stars of the show were the entire front desk team who were excellent at all times.
Out of season the hotel offers good value in a quiet location and is near to the road leading to the hiking trails.

Partner

10/10

Exceptional

21 May 2017

Aleksander

Good hotel in Bansko

Hotel was absolutely great. Room very spacious and functional. Possibilities to rest or even work. I liked the SPA. Wonderful pool. Kitchen was disappointingly slow. Reception great.

Family

8/10

Excellent

21 Mar 2017

SAK

Good option for Bansko

Good location, spacious rooms. The food is not very good.

6/10

Pleasant

03 Feb 2017

demo

Perfect location, horrible! and expensive food

Location is perfect and view is amazing but restaurant needs a chef who knows how to cook. Stayed for 3 nights and first night we ordered burgers and the meat was pink in the middle. Second night chose open buffet for dinner and all the food was cold, including the soup. Third night ordered the most expensive food on the menu x3, t-bone steak and for some reason our steaks had one little piece of bone (questionable T-bone steak), also ordered pizza which came an hour after the steaks so other person waited and the pizza was burnt all over, so that person instead ordered chicken skewers, which came wrapped in bacon (menu did not mention bacon, we dont eat pork) and they said ooh sorry translation disnt include the full description. When we complained about food in general the servers said their reataurant is not very good.
Hotel staff needs to at least know English, in my opinion, was very hard trying to order room service or tell room cleaning that we needed pillows.
Pool and gym opens at 0900 which is unsuitable since the rides and shuttle arrive/open at 0800 for winter season. So u have to decide that day if u want to go skiing/snowboarding or go to gym or pool. Yes, it closes at 8 and u can go later but aftet an exhausting day who would have the energy for gym?
Overall it was an okay stay. Food was horrible, 0/10. Location 10/10. Staff 8/10, facilities and room 7/10

10/10

Exceptional

17 Jan 2017

Lazar

Great place to stay and relax

Great experience, will visit again for sure. Everything i expected , and more.

10/10

Exceptional

08 Jan 2017

Dymitr

Great, spacious hotel, amazing food

Spacious hotel with great food and amazing pool/spa. Room service is not easy, had to go down to the restaurant to order, no big deal though, only 10min walk to Bansko Gondola station, overall very satisfied

Family

10/10

Exceptional

21 Oct 2016

shai

Excellent hotel. Net new sleek, wonderful spa. Breakfast great, good restaurant and not expensive. One problem is inappropriate sofa bed to sleep, uncomfortable and creaking.

Family

8/10

Excellent

26 Sep 2016

Vasil

Nice hotel

NIce 4 star hotel. Good swimming pool, nice steam room and sauna. Big, clean, bright studios. Good breakfast.

Partner

6/10

Pleasant

24 Aug 2016

Verified traveler

Beds are uncomfortable,very old and insufficient kitchenware. The whole hotel needs renovation.

Family

10/10

Exceptional

22 Jul 2016

Excellent customer service, new and clean rooms, I

Excellent customer service, incredible breakfast, new and clean rooms. Altogether excellent value.

10/10

Exceptional

03 Jul 2016

Paul

Beautiful hotel

Enjoyed my time with my family in this beautiful hotel

8/10

Excellent

09 Apr 2016

Tam

Good overall stay

Overall the experience was fine. The only issue we had was with the water draining from the shower. Many Bulgarian hotels have drains in the floor for overflow but this one didn't seem to work efficiently.

Family

8/10

Excellent

24 Feb 2016

Gavin

Good value family ski trip

family trip and on the whole we were made very welcome, I would suggest that the hotel considers taking guests to the ski village to save them queuing at the bottom for buses or cable car.

Family

10/10

Exceptional

17 Feb 2016

Vicky

Excellent ski hotel good comfortable rooms clue for money

Family

8/10

Excellent

24 Jan 2016

Leo

Nice hotel

Stayed in a 2 bedroom apartment in Jan 2016 for a long weekend to ski.

Pros
Comfy beds
Spacious apartment
Spa facilities
Breakfast, good variety
Free shuttle to gondola
Helpful staff - Allowed a slightly later check out to fit our travel plans

Cons
Breakfast starts too late at 7.30 - if you are not at the gondola before 8.30 when it opens there will be a long que. we ended up rushing breakfast most days in order to get on the 8.00 free shuttle to the gondola
Location - a good 15 minute walk to the top of town (first restaurants and bars), although you can ski back relatively close to the hotel and taxis are easy to come by when coming back from town in the evening

Family