Name: Green Life Bansko
Address: Kosherinata area, Bansko, 2770, BG

6/10

Pleasant

11 Aug 2024

Ot

Outside pool water very cold and flies floating on surface.
Inside pool smells of people sweat, the bottom of thr pool has dirt/dust residue and no smell of chlorine to indicate if the pool is regularly disinfected or topped up.
Sauna is good when working.
Breakfast is good, pastries could be fresher rather then packets products.
The hotels was very noisy witg kids playing outside till very late in the evening (23:30) with out of control behaviour.

Leisure Family

4/10

Poor

25 Jul 2024

Lidia

Go to Bansko, just don't pick this hotel. We visited from USA this summer for few days.
It few positives: good outside appeal, a scout camp for the kids if you stay a full week, outdoor and indoor pool, breakfast with good variety of fresh fruits and veggies as well as traditional bulgarian options.
That being said there is way too many negatives.
Service is poor. They are not interested in resolving any concerns or issues their clients have. Our room had a bad smell from the drain in the bathroom. They told me that they need few hours to decide if they will address the problem. They must have desided not to, becausue they never did. The rest of the staff were also unfriendly and would refuse assistance on any requests.
If you are booking online they will give you a poorer quality room smaller with no view. I booked online while my friend called over the phone for the same room. The irony is that they charge online more, but give you worse quality.
NO AC in the rooms!!! No hair conditioner and none provided when we asked. They told us to buy some from their store.
The pool looks good on pictures but it is much smaller than you would expect and it is very cold. No lifeguard.
You can have much better experience if you book a small family owned hotel in the center of the city. We only decided on this hotel because of the pool but I regret it.

Leisure Family_with_children

8/10

Excellent

28 May 2023

Yahel

Poor breakfast. Good room facilities exept the small shower. The outside facilities were closed with no prior indication.

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Verified traveler

Pleasant

Clean, confortable, good breakfast, nice outdoor pool. Inside pool and spa area not very atractive.

Partner

8/10

Excellent

18 Feb 2022

Graham

Great Stay

Apartment was big and comfortable. Nice shower too. Wifi in room was good. Pool was one of the best indoor hotel pools as long and had jacuzzi jets. We had a late checkout and we’re only charged £4/hour which was very reasonable. Only downside was the buffet breakfast could have been warmer on some days

Friends_and_family Family

6/10

Pleasant

31 Oct 2021

Iryna

We stayed at end of october and in the room they didnt have central heating! We went to the swimming pool and after this we didnt have where to dry our clothes. And in the swimming pool we found full of hair from woman in the water(((

By the way hotel has good territory and normal food. Its ok for one night-two nights.

Friends_and_family Family

8/10

Excellent

15 Aug 2019

Jana

the staff was excellent and well organized, and we did't get the room that we paid for, and it wasn't the problem.
but the room that we got, wasn't clean enough..

8/10

Excellent

19 Jul 2019

Verified traveler

ממליץ בחום

מלון ריזורט ברמה גבוהה, בריכה מחוממת מדהימה, ארוחת בוקר מצויינת.
המזרונים במיטה דורשים שיפור.

Family

8/10

Excellent

28 Jan 2019

Emil

Great resort, with awesome amenities and prices

Great resort, with even better amenities, friendly stuff, and unruly guests.
The resort consists of several pavilions, that are not phisicly attached to each other. Not all of the pavilions are updated However, even as they are are OK. All of the buildings are heated in winter to unbelivable level!
The breakfast has generous offer and variety of food, meat, eggs, ceral, fruit and vegetables....
The SPA has a nice pool - always heated for best comfort with a pool guard (that tolerates gust children jumping in the pool, besides the plethora of signs that explicitly prohibit that). Also, there ia an turkish steam bath, a sauna, an aroma therapy room, plenty of showers, towels, beds, on site excellent maseuses with solid offer and variety of services.
The oweral higiene of the comple is on satisfactory level.
One critic - the pathways and the drayways are not always clean of snow and ice - so it can be a challenge going for breakfast, or taking a trip to the SPA.
Otherwise, a great resort, reasonably priced, with awesome amenities!

Partner

6/10

Pleasant

15 Jan 2018

Ralf

Outside Bansko,good SPA facilities no WIFI in room

The Hotel is in a good location if you like to be away from the hustle and bustle.The Transfer service is good.
The Spa facilities are good but the room smelled of sewage everyday.
WiFi was only available in the lobby.
There was no cutlery in the draws, no saucepans nor plates in the cupboards even though we had hotplates and a fridge.
No Mini Bar and the Television was only working the last three days from a seven night stay.
Breakfast Buffet is good.

10/10

Exceptional

12 Jan 2018

celine

All around good and busy during low season

All was great and we had an amazing stay the only negativity was the indoor pool water was freezing and only 2 baths working out of 4, if not great and we are going back in February for a week and april for another week

8/10

Excellent

26 Feb 2017

Verified traveler

Great for families

Very good food and excellent service

Family

2/10

Poor

07 Feb 2017

Verified traveler

Most of the the staff are nice but not recommend

1))The sauna is fine and stayed in nice condition.But as a ski resort, Entertainment facility seems to not enough.During winter time, indoor entertainment facility are only table games and kids play room.For adults there are not having enough indoor entertainment.

2))Spa and sauna is from 9:00am to 9:00pm.which means after 9pm you don't have much things to do and the bar is super small.The seats are in the lobby.so after 9:00pm the hotel lobby will full of people

3))My swimsuit made the hotel towel dirty(dyed a little on the robe)and the hotel manager was going to charge me for.Because he told me that rube is unwashable and destroyed. After 5 mins i cleaned the robe by myself with soap.I don't believe why this could be a charge to a guest.We all know that how the hotel clean their towels (with super strong chemical agent) and don't even talk about when you are doing a hotel business,depreciation rate of supplys in the hotel should all be include in your room rate.
I felt uncomfortable a 3-4 star hotel charge their guest because of this.especially it could be washed be soap easily in 5 mins.I have doubt the hotel manager is lack of experience or just want to over charge their guest.

4)))The restaurant was lack of organization.Water didn't guide to your table instead you pick whichever you want and it caused me huge inconvenient. Because after i put my belongings and food on the table.After 3-5 mins when i came back to my seat, my table was tooken by other guests.

10/10

Exceptional

25 Feb 2026

Zuhal

Kaldığımız süre boyunca rahat ettik, rahat ferah geniş odalı, aileler için ideal bir otel.

8/10

Excellent

29 Jan 2025

George

Σου προσφερει οτι χρειάζεται για λιγες μερες σκι. Πλουσιο πρωινό, ανετα κρεβάτια,καυτό νερο ολη μέρα,πολυ ζεστο δωμάτιο.
Θα μπορουσε να ειναι πιο καθαρό
Θα μπορουσε να ειναι πιο περιποιημένο, πχ σπασμενο τζάμι ντουζιέρες, σωλήνες που εβρεναν απο σπασμενα πλακάκια, χαλασμενος εξαερισμός στην τουαλέτα.
Ακομα θα μπορουσε το προσωπικό να ειναι πιο φιλικό και ευγενικό.

Friends_and_family Friends

6/10

Pleasant

20 Sep 2024

Jennie

Breakfast is good .But the bed is very hard ,we Got backpain at can’t sleep so Well.We Can heard a lot of noise from the other room. This place is not gpod to visit ina summer time esp. to those not really know the place.It’s just boring .

Leisure Partner

8/10

Excellent

23 Jul 2024

Åse

Ingen ventilasjon eller air condition
Sengene harde

Partner

8/10

Excellent

01 Feb 2024

Ufuk

Güzel Kayak Hoteli

Bansko'ya kayak tatili için arkadaşımla geldim. Bu otel Bansko da kayak tatili yapmak için ideal. Kayak kiralama opsiyonu sağlıyor ve şehirdeki diğer yerlere kıyasla daha ucuz. Biz günlük 20 levaya kiraladık. Kahvaltı güzel, akşam yemek porsiyonları da büyük. Çalışanlar güler yüzlü. Şehir merkezinden biraz uzak. Kayağa gitmek için shuttle servisi olsa da akşam dışarı çıkarken biraz yorucu olabiliyor. Ayrıca havuz ve sauna seçeneklerinin olması da çok iyi bir detay. Rahatlamak için güzel bir imkandı beğendik.

Friends_and_family Friends

8/10

Excellent

30 Jan 2023

tuncay

Her şey çok güzel

Tavsiye ederim, ailece güzel vakit geçirebilirsiniz.

Friends_and_family Family

8/10

Excellent

08 Jan 2023

Andrian

Ok

Le stanze non sono insonorizzate bene, ma fortunatamente ho sempre i tappi con me per dormire, altrimenti sarebbe stato difficile dormire tranquilli al primo piano.
Le stanze sono pulite, nessun problema da questo punto di vista ma mancava un bollitore d’acqua con il te perfino nelle stanze superior.
La spa ammetteva bambini, quindi c’era tantissimo casino sempre, un po’ impossibile rilassarsi.
Colazione super e cena buffet pure.
Bel panorama sulle montagne.
Rapporto qualità prezzo mediocre, per via del servizio non super.