Capital Hotel and Spa

10/10

Exceptional

27 Feb 2026

mikhail

Clean and nice room.
Nice people

10/10

Exceptional

23 Feb 2026

Mekonnen

Vlean room, staff is amazing, everyone was curious. Everything was perfect. Will definitely stay there again and I am puting out good words.

Self

10/10

Exceptional

30 Jan 2026

Nevins

Staff very polite, amiable and accommodative. Guest Relations Manager Tsion was very friendly helpful and great assistance.

Business Partner

10/10

Exceptional

25 Jan 2026

Saba

Very nice

8/10

Excellent

08 Jan 2026

Hailemelekot

Yes

Business

8/10

Excellent

31 Dec 2025

BIniyam

The cleaning needs to be improved, and all room supplies should be refilled. The bed sheets need to be checked and cleaned if necessary. Apart from that, it’s quite interesting to stay here. It’s neat, convenient, and has good amenities.

4/10

Poor

24 Nov 2025

Elzbieta

there was a serious plumbing problem.

the hotel needs renovations badly

the window panels are so thin that the noise from the street makes it impossible to sleep.

\"spa\" hotel does not offer standard amenities like hair conditioner.

10/10

Exceptional

20 Nov 2025

Asmelash

Very good service

10/10

Exceptional

09 Nov 2025

Vlad

I’ve been staying at the Capital hotel for 8 years now when I travel to Addis.
Always enjoyed my stay.

8/10

Excellent

05 Nov 2025

Hailemelekot

Everything was very good, and I'm very pleased with the services of the staff on their professionalism and courtesy.

Business

10/10

Exceptional

16 Oct 2025

Yonas

Room needs to be renewed but The breakfast is amazing

Business_and_leisure Family

8/10

Excellent

29 Jun 2025

Melinda

Great staff and convenient. It will be great to have coffee as part of the complimentary package in the rooms .

Business Self

10/10

Exceptional

23 Jun 2025

natalie

ALL STAFF WERE VERY KIND AND HELPFUL. WHEN I WAS IN KNEE PAIN, THEY WERE SO GOOD TO HELP ME TO MY ROOM, BRING MY BREAKFAST TO MY ROOM, A WHEELCHAIR AND TRANSPORT TO MY DOCTOR. GREAT JOB!!

Self

10/10

Exceptional

15 Jun 2025

natalie

Very comfortable.

Self

10/10

Exceptional

27 May 2025

Ahmed

Very good staff

Business_and_leisure Self

10/10

Exceptional

03 May 2025

Peter

Amazing place to stay will recommend and go back again

Business_and_leisure Partner

10/10

Exceptional

30 Apr 2025

Elijah

THE PRICE FOR WHAT YOU GET CAN'T BE BEAT, EVERTHING WAS MORE THAN EXPECTED ...

10/10

Exceptional

29 Apr 2025

meron tilahun

The hotel staff are excellent and location is perfect for me. The pool area was being re constructed so could not use which was disappointing

Self

8/10

Excellent

19 Apr 2025

Zeki

Overall, a decent place to stay in, especially for the price. First booked it online for two nights, then extended my stay for three more at the site, after cancelling my Sheraton Hotel reservation.

The breakfast buffet was great - something for everybody’s liking. Did’t get a chance to have lunch and dinner at the same restaurant. However, I had lunch at their Cultural Restaurant and it was amazing. The setup, the artwork, the appeal is unforgettable. Ordered Kitfo for lunch and it was top-notch.

Very good gym and pool - nothing to complain about. Haven’t been to the spa yet. Planning to go this afternoon.

The staff was second to none. Any minor issues that I had, that are not worth mentioning here, were addressed promptly and professionally.

6/10

Pleasant

12 Feb 2025

Zebene

Overrated property I checked in got in the room TV was not working. I called the front desk about it. They didn’t fix it for two days and the air conditioner did not work in the room.

Leisure Self

10/10

Exceptional

09 Feb 2025

Yetubnesh

10/10 would recommend

Had an amazing stay at Capital as usual.

Friends_and_family Family

2/10

Poor

22 Dec 2024

Loraine

Unresponsive

Leisure Partner

8/10

Excellent

07 Dec 2024

Adama

This was my first time staying at this hotel, which I chose somewhat by chance as it was the first option available during my online booking. I later noticed that it had garnered positive feedback from many other customers, which reassured me about my choice.

The quality-to-cost ratio was reasonable, and, as is often the case in Addis Ababa, the staff were friendly, approachable, and always ready to assist.

While I appreciated my overall experience, I felt that the room facilities did not quite meet the expectations set by the hotel's advertised 5-star rating. There is room for improvement in this regard to better align with the standards typically associated with such a rating.

Business Self

8/10

Excellent

18 Nov 2024

desmond

Staff amazing. Gym, pool, hair salon all very good.
Unfortunately the hotel building is in need of updating it has everything you want but its old and feels neglected.

10/10

Exceptional

30 May 2024

Douglas

Great staff

The staff was excellent and extremely helpful

Friends_and_family Friends

8/10

Excellent

06 Apr 2024

Ian

Addis Ababa trip

The hotel is on a busy road and not particularly well laid out but any short comings are made up by the very friendly staff particularly Selamawit Minase and her colleague Sisay who were a credit to the hotel.

Business

10/10

Exceptional

07 Mar 2024

Sergut

Wonderful staff and restaurants

Leisure

10/10

Exceptional

03 Mar 2024

fransicus

Convenient, safe,

Business_and_leisure Self

10/10

Exceptional

10 Feb 2024

Celia

Having a cultural restaurant in the basement is the best thing about the Capital Hotel & Spa. The music and dancing were mesmerizing. We had such a great time and the food was delicious! It's also wonderful to be able to work out in the enormous gym and get your hair done in the beauty salon. Such a great place to spend a weekend! Keep it up

Leisure Friends

8/10

Excellent

03 Feb 2024

Heather

Everything was good

Leisure Partner

4/10

Poor

07 Jan 2024

Yusuf

Good location to get around
I got up with a cockroach in my bed. Huge turn off.

Business Self

8/10

Excellent

20 Dec 2023

Moses

very noisy, limited dining options

Leisure Self

8/10

Excellent

06 Nov 2023

Keith

Friendly Staff, Addis and Sisay and the van driver provided excellent service. My massage was on of the best ever

Business_and_leisure Partner

8/10

Excellent

09 Oct 2023

Ely

I didn't like the daily change of the room access card code

Business Self

10/10

Exceptional

22 Jul 2023

Abraham

Good!

Business_and_leisure Family

10/10

Exceptional

23 May 2023

Olga

The hotel was excellent.

Leisure Friends

2/10

Poor

05 Feb 2023

Abdelmoniem

A good 3 star hotels

Definitely not a 5 star hotel nor a 4 star hotel . Just an average 3 star hotel. Very run down. Needs total revamp. Free shuttle from and to the airport is a plus.

Self

8/10

Excellent

31 Jan 2023

Raymond

First Class Staff

When we arrived Addishiwut Meieje was extremely helpful, although we were disappointed with the condition of the room she assisted us and moved us to a more appropriate room. Fitsum Tesfaye went the extra mile to escort us to our room and made sure that we were satisfied. During our stay Fitsum and Addishiwut checked on us every day, ensured that everything functioned and that we were comfortable. Gaddisse, and Bezawit made sure that our dining experience was top notch. The entire staff helped me celebrate my birthday it was amazing. The bartender Bethlehem on the 9th floor made our experience top notch and Habtamu helped me celebrate and made the best drinks. Overall the staff made our experience First class! The Capitol Hotel and Spa staff carry this location.

Partner

10/10

Exceptional

28 Dec 2022

Zeritu

Staffs were pleasant specially the girl form the front desk name Adishiwot , food was delicious. Thank you for the great hospitality.

Leisure Family

8/10

Excellent

16 Nov 2022

Redeat

The checkin was smooth, my booking was a day later than I needed but they booked me a room as a walk-in for a resonance price. Only issue was they didn’t take Amex or Mastercard so had to pay cash.
They take dollar based on the day’s exchange rate. The staff was friendly and accommodating but can be slow for room service or at the restaurant.

Business Self

10/10

Exceptional

21 Aug 2022

Poorva

Good hotel at reasonable price

Great hotel to stay. nice welcoming staff, good food, well equipt Gym

I wish to thank Ms. Mati Megrsa and Ms. Gaddise for their high level of professionalism.

Thanks

Business

8/10

Excellent

10 Jul 2022

Usha Barwale

The door keys did not work so everytime had to ask someone to help open the door with master key. This was super inconvenient and I stayed at the hotel 5 days and it was still not fixed. Staff who helped were super friendly

Business

10/10

Exceptional

28 May 2022

Yordanos

Everything is great the people are very nice and helpful

Leisure Family

10/10

Exceptional

19 May 2022

kassahun

Very professional staffs.

Business

2/10

Poor

08 May 2022

Worku

Very bad

Business Partner

10/10

Exceptional

04 May 2022

christopher

Excellent Stay

A very positive experience with every element of the hotel and the Spa was outstanding.

Self

10/10

Exceptional

28 Apr 2022

Abraham

Very professional, excellent service from the airport to the hotel. Clean rooms and very friendly stuff. Always polite and will go extra to help the customers. I’m very happy with the service and wish them to continue their excellent job. I’ll return in September definitely.

Leisure Family

8/10

Excellent

22 Jan 2022

Mahdi

I have an enjoyable stay at the Addis Ababa Capital Hotel and Spa. From the quick checkin experience to the spacious and cozy room. Room service was prompt and responsive. Breakfast spread of local and continental dishes caters well to all guests. Unfortunately I was able to use the Gym, swimming pool and other hotel facilities as I was busy catching up with old friends but definitely will check it out next time I stay at the hotel. Front desk staff were very accommodating to my special requests and IT services which I was really grateful of as they went far and beyond to get my printouts. Definitely recommend this hotel for anyone seeking a great location in Addis and lovely hotel with great facilities.

Leisure Self

8/10

Excellent

13 Jan 2022

Abraham

Very convenience for everything

10/10

Exceptional

07 Jan 2022

Girma

Very good customer service and very clean facility

Leisure Family

10/10

Exceptional

15 Nov 2021

MULUGETA

The hotel is very nice, clean and safe . The staff is very friendly and great hospitality

Business_and_leisure

10/10

Exceptional

04 Oct 2021

ELIAS

Everything was amazing, no complaints whatsoever. Staffs are very attentive to all of your needs. You will not have anything to worry about at the Capital Hotel & SPA.
Service is excellent all amenities are clean staffs are outstanding and food taste amazing. I highly recommend the Capital Hotel & SPA. Staffs went above and beyond, everything was spotless, not Crowded. Absolute heaven!
Can’t wait to go back.

Business_and_leisure Friends

8/10

Excellent

14 Sep 2021

Femke

Convenient hotel

Just fine as always

Business

8/10

Excellent

18 Jul 2021

Verified traveler

Good stuff

Leisure Partner

10/10

Exceptional

03 Jun 2021

Verified traveler

The hotel staffs were extremely accommodating and allowed me to check in early. The rooms were clean, very comfortable., The staff went over and beyond to help make my stay enjoyable. The gym, spa, and pool are the best in the city. I used it every day. The location is in the center of everything within a 2-mile radius of this hotel. I highly recommend this hotel to anyone visiting Addis Ababa.

Business_and_leisure Self

8/10

Excellent

22 May 2021

Verified traveler

The food

Leisure Family

8/10

Excellent

14 May 2021

Verified traveler

Generally, it is good hotel.

Business_and_leisure Self

8/10

Excellent

12 Mar 2021

Verified traveler

Centrally located and convenient. Safe area to walk and most basics are in the vicinity.

Business_and_leisure Self

10/10

Exceptional

08 Mar 2021

M

Good business hotel

Feels always like home.

Business

10/10

Exceptional

16 Feb 2021

Verified traveler

The sauna and massage is fine and the swiming pool has no place for changing

Leisure Partner

10/10

Exceptional

08 Oct 2020

B

Everything was at a professional level. I like it.

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

EliasNuru

Reception staff is amazing. I had fabulous service with each and everyone of them throughout my stay (special shout-out to one of the receptionist- Addis)

Friends_and_family Family

8/10

Excellent

06 Mar 2020

Clever

An aspiring international standard in the heart of Addis Ababa with adequate facilities and staff who try their best. The potential is great if the standard is maintained and further developed. Left the hotel well rested and refreshed.

Business_and_leisure Partner

4/10

Poor

05 Jan 2020

Verified traveler

Horrible service, specially room service, wrong order and not helpful

Leisure Self

6/10

Pleasant

08 Dec 2019

Naomi

Nice pool; good airport shuttle. But tried 3 different rooms to find a quiet one. Staff should have known where quiet rooms were not putting me in one facing loud road and another beside loud music event.

Leisure Self

8/10

Excellent

06 Nov 2019

Verified traveler

The hotel was a little bit run down but the staff tried hard.

Leisure Friends

10/10

Exceptional

20 Oct 2019

Nebabie

The staff is amazing. Words are not enough to describe how they were genuinely caring and attentive.
I have to do a shout out to 2 staff members that come to mind:
\"Meraf\" at the reception desk and \"Baitru \"at the concierge desk were excellent. The gym provides all my needs for a daily cardio workout.
Ahh the spa is another gem. I enjoyed the Moroccan bath. What makes Capital hotel attractive is it's all on in one approach. I will be back for sure.
Cheers

Leisure Self

10/10

Exceptional

10 Oct 2019

Verified traveler

This hotel has everything. There is nothing more to want. Staff is super helpful and friendly. Rooms are huge and extremely clean. The location is perfect.

Leisure Friends

10/10

Exceptional

19 Aug 2019

Verified traveler

very nice hotel. Great staff, good food, hotel shuttle was on time.

8/10

Excellent

02 Jul 2019

micheal

People are nice and helpful, as Ethiopians are known for being very kind to travelers.
I was well pleased with everything, and I will go there again.

10/10

Exceptional

26 Jun 2019

Verified traveler

This hotel is located in neighborhood and safest place in the city. The room is very clean and safe. The receptionists are very friendly and very polite

Friends_and_family Family

8/10

Excellent

08 May 2019

Verified traveler

Great stop in Addis

Was in transit over night - nice comfortable room with good room service and friendly staff

8/10

Excellent

09 Mar 2019

Verified traveler

nice

nice

6/10

Pleasant

06 Mar 2019

Sharon

Friendly and helpful staff but not very clean room

The hotel staff are very helpful and friendly. My only disappointment is I saw a cockroach in my bed one morning and that grossed me out. The carpets in the room can do with a deep cleaning. This would get a 4 or 5 star from me if it didn't have the cleanliness issues.

10/10

Exceptional

04 Mar 2019

Verified traveler

Nice hotel in a good location. Bar and pool area are nice as well.

Partner

8/10

Excellent

28 Feb 2019

Verified traveler

The location was good and it was very convenient for the airport. The shuttle service was very good and the staff were very helpful.

Leisure Partner

8/10

Excellent

24 Feb 2019

Dafina

Good stay...

Capital Hotel staff was excellent and professional. Close to the airport with shuttle service. Breakfast tasty with omelette station. I was able to leave luggage while I traveling around the country.

8/10

Excellent

18 Feb 2019

Verified traveler

staff always friendly. Prices put up for no reason

Business Self

10/10

Exceptional

17 Feb 2019

Verified traveler

The staff are wonderful! A great place to spend the day, even if you're not spending the night. I recommend the spa (very affordable and enjoyable)! The gym is large and has similar amount of equipment you would find in a regular North American gym.

Leisure Friends

8/10

Excellent

25 Jan 2019

Verified traveler

spacious rooms with all needed amenities
nice showers with spacious cabines
friendly and helpful staff

Business

6/10

Pleasant

13 Jan 2019

Naz1978

The service is excellent. The staff are helpful and friendly and informative.

However, at check-in I was told that breakfast was no included in my room rate -- my reservation did not say so, but the woman checking me in twisted the language around and insisted. This is unheard of in Addis where all the hotels offer breakfast. If I had known that, I would have definitely booked another place.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2019

Verified traveler

Wow. Just when I thought the Capital couldn't get any better, they added a cultural restaurant downstairs. It was amazing. I got honey wine, kocho, kifo, shiro and the best greens ever! The food and dancing were fantastic. If you want the best experience in Addis, try to the Capital. The swimming pool is heated. The jacuzzi, sauna and steam room are perfect and so clean.

10/10

Exceptional

01 Jan 2019

Junior

the best

Top place to stay

Partner

10/10

Exceptional

29 Dec 2018

stephen

Nice hotel-going back tomorrow

Very good

Partner

6/10

Pleasant

09 Dec 2018

Verified traveler

It’s an okay hotel. Nowhere close to a 5 star as you’d expect in other parts of the world. Some staff are nice, others quite rude. Air con didn’t work in room. Got bad gastro on last night and the only food I’d eaten that day was served in the hotel.
Also, the airport shuttle bus had too many people waiting for the 6am, so there was a scramble to get a spot. And then it was 25mins late leaving- not ideal when obviously, we all had flights to catch.
Had a treatment in the spa. Was good and the ambience was relaxing. Gym is well kitted out.

6/10

Pleasant

24 Oct 2018

As

The guy Who works in dining was rude and unprofessional. Tall skinny darkish color guy. He might need some more customer service training::

10/10

Exceptional

10 Oct 2018

Verified traveler

It is the perfect place to relax and rejuvenate. I lo e the heated pool.

6/10

Pleasant

23 Sep 2018

KUNAL

Average Hotel - Definitely not a 5 Star

This is just an average business hotel, definitely not a 5 Star Hotel. The hotel need renovation and the service is extremely poor. Only positive thing is that the staff is helpful specifically the concierge.

10/10

Exceptional

20 Aug 2018

John

Outstanding value. Ten minutes from the airport.Excellent and inexpensive massages in the spa. The lobby restaurant caters to international crowd and is a little pricey (check the menu). Downstairs they have an Ethiopian restaurant that is very reasonable (buffet was 350 birr) and on the night we were there (Sunday) they had outstanding traditional music and dancing. One night we had a suite - roomy and very comfortable, but faces the main road and traffic noise was a little loud. Another night we had a room with a king bed that faced the back and was much quieter. Staff is very nice and helpful.

Family

10/10

Exceptional

04 Aug 2018

Michael

No comment The stuff Every one from top off down They are professional It Excellent hotel

8/10

Excellent

02 Jul 2018

ken

Nice Stay

Good people and very friendly and helpful. Will this location again in the future

8/10

Excellent

11 Jun 2018

Verified traveler

There was power cut for more than 4 hours on 7th June

8/10

Excellent

09 Jun 2018

Johnny

Comfortable Hotel with nice staff

The hotel is comfortable and in a location relatively close to the airport. The staff is very friendly, and they offer an effective airport shuttle free of charge.
The slight disappointment: room wasn’t ready when I wanted to check in at 6.30 pm.

8/10

Excellent

23 May 2018

Jeff

It was a safe, clean and well maintained hotel with helpful staff. I didn't have time try spa services but rest of hotel was really nice. All the staff were friendly and provided good service. Even though the hotel and room were next to busy road, it was pretty quiet.

10/10

Exceptional

16 Apr 2018

Girmay

Excellent customer service/ very humble and eager to help staff!!

6/10

Pleasant

15 Apr 2018

Verified traveler

Good FOUR star hotel with faulty plumbing, but good breakfast.

10/10

Exceptional

03 Apr 2018

Julienne

Wellness Spa Meets Hotel

Great breakfast buffet, room service, warm swimming pool, amazing body scrub - ask for Rute. The pedicure equally amazing - the same wonderful woman has done it for both my stays. Just in general, everyone cares.

10/10

Exceptional

01 Mar 2018

Verified traveler

loved this hotel

The facilities are great (including spa and pool), staff are exceptionally helpful and friendly and it was reasonably priced. Also the breakfast buffet is excellent. I would stay here again.

8/10

Excellent

27 Jan 2018

Carolyn

Pleasantly surprised!

My usual hotel was booked so I decided to stay at the Capital Hotel and Spa. I was impressed with the helpfulness of the staff, the comprehensive fitness and spa facilities, and the price point.
The only disappointing thing would be the breakfast buffet. I would have liked to see a wider selection of food and fresh fruit.
Overall, I would recommend it to friends or colleagues and I would return in the future.

8/10

Excellent

11 Dec 2017

Verified traveler

Good hotel

Friendly staff good comfort but location is not that great