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Accommodation only. Meals are usually not included.
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8.8/10Excellent234 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location7.0/10 7.0
Neighborhood7.8/10 7.8
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Renascença
Enjoy a stay at the family-friendly Hotel Renascença in Gramado's Três Pinheiros neighborhood, just a 4-minute drive from Gramado Covered Street and 7 minutes from Snowland Park. The hotel offers an indoor pool, 24-hour fitness center, and complimentary buffet breakfast served daily.
Guest rooms feature minibars, LED TVs, and private bathrooms. Free Wi-Fi and on-site parking are also available. Nearby attractions include Serra Park Events Center (0. 3 mi) and Black Lake Park (1. 1 mi).
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With a stay at Hotel Renascença in Gramado (Três Pinheiros), you'll be within a 5-minute drive of Gramado Central Avenue and Gramado Covered Street. This family-friendly hotel is 0.3 mi (0.6 km) from Serra Park Events Center and 1.1 mi (1.8 km) from Black Lake Park.
Make yourself at home in one of the 55 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
-
Minimal age
18
-
Optional fees
- Pet fee: BRL 45.00 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: BRL 90.0 per day
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
English
French
Spanish
Nearby attractions
Serra Park Events Center
0.6 km / 0.3 mi
Black Lake Park
1.7 km / 1.1 mi
Lavender Garden Park
1.8 km / 1.1 mi
Rotula of Flags
2.1 km / 1.3 mi
Joaquina Rita Bier Lake
2.2 km / 1.4 mi
Mini Mundo
2.3 km / 1.5 mi
Varzea Grande Municipal Cultural Center
2.4 km / 1.5 mi
Casa do Colono Market
2.4 km / 1.5 mi
Etnias Square
2.4 km / 1.5 mi
Perfume Museum
2.5 km / 1.5 mi
Rua Torta
2.5 km / 1.6 mi
Gramado Central Avenue
2.6 km / 1.6 mi
Gramado Tennis Club
2.7 km / 1.7 mi
Taquara Gateway
2.8 km / 1.7 mi
Mundo Encantado
2.8 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 55
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
Show 24 more facilities & services
- Shop
- Garden
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Restaurant
- Poolside snack bar
- Banquet hall
- Conference room
- Meeting room
- Printer
- Business centre
- Indoor freshwater pool: 1
- Children playground
- Kids’ club
- Entertainment programme for children
- TV lounge
- Game room
- Hot tub
- Breakfast
- Breakfast buffet
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
TWIN QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE LUXURYQUADRUPLE • LUXURYQUA.LX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
QUADRUPLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.LX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE DELUXETRIPLE • DELUXETPL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room LUXURYRoom • LUXURYROO.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
Room LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
QUADRUPLE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE ONE BEDSUITE • DELUXE ONE BEDSUI.1B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE DELUXE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXE ONE BEDTRIPLE • DELUXE ONE BEDTPL.1B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
TRIPLE DELUXE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.1B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 25 m²DBL.DX
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Central heating
- Cot on demand
Show all 10 amenities
- 220V power supply
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Central heating
- Cot on demand
- 220V power supply
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 30 m²DBL.LX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Central heating
- Cot on demand
Show all 11 amenities
- 220V power supply
- Extra beds on demand
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
DOUBLE LUXURY
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Room amenities
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Central heating
- Cot on demand
- 220V power supply
- Extra beds on demand
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURY • 1 Bedroom • 25 m²SUI.LX
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- 220V power supply
- Cable TV
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
Show all 9 amenities
- Central heating
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE LUXURY
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Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Room amenities
- 220V power supply
- Cable TV
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Central heating
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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TRIPLE DELUXE TWO BEDS
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B-DX
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Room STANDARDRoom • STANDARDROO.ST
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Room STANDARD
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
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SUITE WITH JACUZZISUITE • WITH JACUZZI • 1 Bedroom • 25 m²SUI.JA
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room amenities
- Central heating
- Minibar
- Shower
- Bathtub
- TV
- Direct dial telephone
- Hairdryer
- Cable TV
Show all 9 amenities
- 220V power supply
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA
Room amenities
- Central heating
- Minibar
- Shower
- Bathtub
- TV
- Direct dial telephone
- Hairdryer
- Cable TV
- 220V power supply
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
FAMILY ROOM STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE LUXURYQUADRUPLE • LUXURY • 1 Bedroom • 25 m²QUA.LX
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Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Shower
- Central heating
- 220V power supply
Show all 9 amenities
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
QUADRUPLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.LX
Room amenities
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Shower
- Central heating
- 220V power supply
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
QUADRUPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renascença
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Hotel Renascença
75
reviews shown
RUBENS
Boa localização
Flor
Good parking.secure
Steven Carl
Due to the hotel being in Gramado I felt the breakfast could have a better variety and more items.
Volkhart
Small rooms with low ceiling corners where I cracked my head several times. No bathroom ventilation. Mold clearly visible between the tiles.Average breakfast. The breakfast room can be overcrowded if there is a tour bus. The pool was shut without prior notice and no discount given. Excellent staff, especially the very nice cleaning lady.
Andre
.
Cauê
Muito bom ficar la com a familia. Atende as expectativas. Único detalhe foi uma fronha de travesseiro que estava com um cheiro \"dormido\" e pedimos pra trocar. A equipe foi solicita e agil.
Symara
Só o café da manhã que achei pouca variedade , sugestao : ter chocolate quente em Gramado …. No resto tudo ótimo na propriedade
Lidiane
Foi uma ótima experiência, o hotel limpo,organizado, quarto confortável com ar condicionado, secador de cabelo top, chuveiro bom, pia com água aquecida, bem docorado. Os funcionários são educados e atenciosos. Café da manhã delicioso. Sobre a localização, de carro tudo fica perto.
SAMUEL VICTOR
A rampa de entrada da recepção está horrível.
Foi cobrada uma tarifa de serviço no valor de 10% do valor da estadia que nos pegou de surpresa.
No mais tudo ok. Local silencioso e tranquilo. Recomendamos, mas estejam preparados para essa tarifação.
Foi cobrada uma tarifa de serviço no valor de 10% do valor da estadia que nos pegou de surpresa.
No mais tudo ok. Local silencioso e tranquilo. Recomendamos, mas estejam preparados para essa tarifação.
Cleiton
A comodidade já cobra de cara , na chegada da hospedagem 10% de taxa de atendimento ( estilo garçom) nunca tinha ouvido falar nisso
Karina
Tudo excelente! Nosso objetivo era realmente descansar e curtir a suíte com hidromassagem. Foi perfeito.
Daniele
Hotel muito confortável, funcionários simpáticos e solícitos, café da manhã ótimo. Ótima localização e ao mesmo tempo longe da bagunça da aglomeração. Muito verde em volta, super agradável! Excelente custo benefício!
Richard
Tudo tava bom
Douglas
Local com boa estrutura, bem espaçoso, quarto bem cheiroso e arrumado. Academia com aparelho ruim e a piscina aquecida não é tão aquecida assim, boa só pra banho durante o dia.
JOSE AGAPTO DE ASSUNCAO
Estrutura do Hotel é boa, aparentemente passou por reforma recente. A cama e o quarto eram bem confortáveis. O café da manhã é satisfatório e atende as necessidades. A localizacão do hotel não é no centro, mas fica a poucos minutos de carro das principais ruas de Gramado. A única queixa a fazer foi sobre um incidente ocorrido, levaram uma toalha pessoal da minha bebê por engano, durante a limpeza do quarto. Após muitas cobranças só houve a devolução três dias depois.
Maiara
Cafe da manhã maravilhoso, quartos limpos, otima piscina, enfim…
Super recomendo
Super recomendo
Mateus
Ótimo em tudo
Lenon
quarto limpo | equipe de funcionários | café da manhã | para famílias
Luiz Alberto
O quarto é bom, sem luxo.
Apenas tivemos problema com as chaves digitais, mas foi resolvido a tempo.
Apenas tivemos problema com as chaves digitais, mas foi resolvido a tempo.
Wilson
A equipe é excelente: cordial, atenciosa e eficiente. O quarto também.
marcelo
Tudo impecável
DAVID
Tudo bom
Jessica
Chegamos após as 23h e a recepção não localizava nossa reserva e o pagamento havia sido feito antecipadamente e constava como não pago. O ar condicionado do nosso quarto não estava funcionando e a recepção
não pode nos trocar de quarto pois não tinha disponível, apenas no outro dia foi
Possível resolver a questão do ar.
não pode nos trocar de quarto pois não tinha disponível, apenas no outro dia foi
Possível resolver a questão do ar.
Cláudia
A equipe maravilhosa, café da manhã simples, mas bem gostoso! Pontos negativos: cortina é corta luz e não blackout, difícil de dormir após o dia clarear. Pedimos talheres e só nos forneceram de madeira (tipo palito de picolé), péssimo pra cortar pizza. Num geral, bem bom, super limpo.
dieison
O atendimento da equipe foi muito bom
Conceição Aparecida
Equipe gentil !
ROGERIO
O hotel é confortável. O quarto é muito bom, espaçoso, boa canas, bastante travesseiro e ótimo chuveiro.
O serviço é bom também.
Recomendo!
O serviço é bom também.
Recomendo!
VANINE MARIA
O hotel como um todo é muito bom e a equipe atenciosa e prestativa.
Paulo
Sempre que posso, me hospedo no Renascença, por varios motivos, tais como: atendimento, praticidade, tranquilidade, higienizacao, um maravilhoso lical para descansar.
José Luiz
Equipe boa
Fácil acesso do elevador e no estacionamento
Fácil acesso do elevador e no estacionamento
Fabio
Excelente atendimento e conforto.
Murillo
Quarto e limpo todos os dias, café excelente.
Wagner S
Café da manhã ótimo. Piscina térmica limpa e quentinha.
Josias
Custo benefício bom.
Café da manhã muito bom. A água da piscina aquecida que não fica tão quente. E falta algumas placas de sinalização para o café da manhã. Muito bom ter o ar condicionado com aquecedor.
LISANDRA
Razoável, piscina fria e ambiente com pouca iluminação
Adriana
Limpeza impecável,atendimento,café da manhã bom .
JADSON ZELESIO
Agradável
Hotel agradável com bom custo benefício, boa estrutura e bom cafe da manhã, localizado longe do centro.
Paulo
Tranquilidade
Esse hotel e um dos meus preferidos em Gramado, sempre procuro hosperdar_me nesse estabelecimento pelo conjunto que oferece, um lical tranquilo, quartos ótimos.
Verified traveler
Hotel maravilhoso
Hotel maravilhoso, ótimas instalações, tudo limpo e confortável.
Quartos aconchegantes e completos. Sala de jogos, academia e espaço kids. A piscina é coberta e aquecida.
Café da manhã bem variado.
Ótimo atendimento.
Quartos aconchegantes e completos. Sala de jogos, academia e espaço kids. A piscina é coberta e aquecida.
Café da manhã bem variado.
Ótimo atendimento.
Ciro
Péssima experiência.
Não recomendo. O hotel é razoável e o valor é barato comparado aos demais de gramado, mas acaba sendo caro pelo que oferece. Café da manhã bem razoável, nenhum prato típico da região, nem mesmo um chocolate quente. Colchões moles. Roupa de cama e chuveiros bons. O hotel aceita animais mas permite que os donos os abandonem dentro dos quartos enquanto vão passear o dia todo na cidade. Tive a sorte de ganhar um quarto em frente a um pobre animal abandonado que não parava de latir desesperadamente durante as duas horas que consegui aguentar. Pedi para trocar de quarto mas disseram não ter nenhum disponível, apenas se eu pagasse mais, o que acabei aceitando para me livrar dos tutores desalmados. No fim saiu barato e consegui dormir.
Tiago
Hotel muito bom café da manhã ótimo, perfeito pra família
Rafael
Hotel bom e funcional
Para começar o quarto é ótimo com bastante espaço para a família com 2 camas de solteiro e uma de casal com um mezanino. Mas o banheiro é super apertado.
A piscina é pequena mas funcional e quentinha. Café da manhã repetitivo e as vezes com demora de reposição. O espaço do café também um pouco apertado.
Por fim, vi que teria direito a uma garrafa de bebida por ser Associado Gold.do Hotéis.com, mas isso não foi indicado na recepção. Só vi na.saida então não fiz a reclamação. Mesmo assim foi uma bola fora.
A piscina é pequena mas funcional e quentinha. Café da manhã repetitivo e as vezes com demora de reposição. O espaço do café também um pouco apertado.
Por fim, vi que teria direito a uma garrafa de bebida por ser Associado Gold.do Hotéis.com, mas isso não foi indicado na recepção. Só vi na.saida então não fiz a reclamação. Mesmo assim foi uma bola fora.
Verified traveler
Simples
Hotel antigo necessita atualização, quarto razoável, black-out nas janelas do quarto não cobre a janela, cobertores com aspecto velho, banheiro antigo, necessitando de reforma, porém o banho é bom. Cafe da manhã bem simples. No check-in houve uma cobrança de 10% de taxa de serviço que não foi informado no momento da reserva, pois ao concluir a reserva havia a informação de que seria necessário pagamento de taxa de turismo de 3,00 na propriedade e não mais 10%. O hotel alegou que o site de reserva era responsável por esta falta de informações. Também, como cliente silver, teria direito a uma garrafa de bebida(espumante ou vinho) o hotel informou que não tinha conhecimento disso, pois não trabalhavam desta forma, ou seja, na reserva há uma informação e na propriedade outra. Não é um hotel que recomendo, não é aconchegante.
Mateus
Custo X Benefício
Ótimo custo benefício em Gramado. É recomendado estar de carro, pois a localização do hotel é um pouco afastada do centro. Bom café da manhã.
FRANCIS
Lugar top demais e pessoas dispostas a orientar e ajudar no passeio.
Jonathan
.
Flavia Scola
Hotel bom.
Hotel bom, quarto bom, café da manhã bom. Poderiam investir mais no salão de jogos. Voltaríamos a nos hospedar com certeza.
Juliano
Bom local
Bom local, agradável recepção, ótimo café da manhã, bem localizado
Jesus Breno
Café da manhã deixa muito à Desejar.
o Café propriamente dito era da marca
6F. frio, fraco,f...formiga f... no fundo.
o Café propriamente dito era da marca
6F. frio, fraco,f...formiga f... no fundo.
Paulo
Hotel excelente para descansar
Excelente hotel, com piscina interna, otimo atendimento. Localizado em uma regiao bonita na entrada da cidade.
Raquel
Quarto muito aconchegante, café da manhã maravilhoso.
Funcionários muito educados.
Só fiquei muito chateada pois exatamente nos meus 2 dias de reserva a piscina estava fechada.
Como choveu queria muito ter utilizado a piscina.mas fora esse detalhe muito aconchegante o hotel.
Funcionários muito educados.
Só fiquei muito chateada pois exatamente nos meus 2 dias de reserva a piscina estava fechada.
Como choveu queria muito ter utilizado a piscina.mas fora esse detalhe muito aconchegante o hotel.
Leonardo
Viajamos em família na baixa temporada e o preço estava bom considerando as condições gerais do hotel. Porém, com uma diária mais alta, acredito que o hotel não vale a pena.
Thiago
Otimo Custo Benefícios
Foi uma otimo local para se hospedar. A internet do local não é uma das melhores. Mais o Local é otimo para dormir o café é otimo
Verified traveler
nao recomendo a um amigo
logo na chegada o quarto ainda nao estava limpo..aguandamos 1h pra poder entrar.
havia um cheiro horrivel de esgoto lado de fora, próxima a pracinha kids. baneiro com problema de logistica de box, porta mal colocada, dificel acesso ao chuveiro. no pais bom, pelo preço de temporada, péssimo!!!!
havia um cheiro horrivel de esgoto lado de fora, próxima a pracinha kids. baneiro com problema de logistica de box, porta mal colocada, dificel acesso ao chuveiro. no pais bom, pelo preço de temporada, péssimo!!!!
WILLIAM
Mediana
hospedagem mediana, OK, nada de mais e também nenhum serviço excepcional, o que salva realmente são os funcionários, que são muito educados e cordiais, parabéns aos funcionários
Rodrigo
Vale a pena demais
Ótima estadia, café da manhã impecável, com hora marcada e respeitando as regras da pandemia. Agradeço também ao Carlos, colaborador excepcional, sempre dando ótimas sugestões de passeios e dicas
Karine
Estadia
Foi muito boa a estadia e o atendimento e limpeza impecáveis
Elisangela
Tudo certo, super recomendo!!
Adam
Excelente custo beneficio.
Excelente atendimento, tudo que solicitamos foi prontamente atendido.bom custo benefício.
Fernando
Achei muito pequena as dimensões das acomodações.
Quando fiz a reserva, tinha certeza dd encontrar uma banheira, motivo principal da reserva. Para minha surpresa, não havia.
Ana Carolina
Maravilhoso
Bem localizado, quarto idêntico ao das fotos, limpo, confortável e agradável. Única ressalva- colocar luvas descartáveis no restaurante para o café da manhã. Em tempos de pandemia não é legal às pessoas usarem os pegadaores sem proteção. No mais, tudo excelente. Com certeza voltaremos
JULLYE
Adoramos nossa estadia.
Funcionários simpáticos e atenciosos. Quarto bem amplo, limpo e conforto da cama e travesseiros. Café da manhã muito bom! Recomendamos.
Marino
NÃO RECOMENDO, DE VERDADE
Minha estadia teve uma série de aspectos negativos que, individualmente, deixaria passar. Porém no conjunto, não tem como não ficar insatisfeito:
1) O tamanho do quarto e banheiro é MINÚSCULO. Basicamente, a única coisa que você pode fazer é deitar na cama ou ir ao banheiro
2) Antes de fazer a reserva, liguei e me informaram que em razão da pandemia o café estava sendo servido no quarto. Porém, para minha surpresa o café estava sendo servido no local de sempre, com aglomeração de pessoas
3) Foi cobrada uma \"taxa de pet\" (não é informada no hoteis.com) no valor de R$ 49,90 por dia, a qual incluía potinhos para ração/água, cama e tapete higiênico. Me entregaram os potinhos mediante lembrete, porém o tapete e a caminha não foram entregues
4) O hotel é distante do centro. Deslocamentos somente de carro
5) O isolamento acústico do quarto é PÉSSIMO. Se escutava conversas, televisão, flatulências e outras coisas mais do quarto vizinho. Do corredor então nem se fala. Para piorar, nos colocaram no último quarto do corredor, o mais próximo da estrada. Como o isolamento é ruim, escutávamos os barulhos dos carros na rodovia direto
6) Colchão afunda
7) Travesseiros duros
8) Canos aparentes
9) Apesar de minha confirmação de reserva me garantir uma bebida cortesia, o atendente inicialmente negou tal cortesia;
10) Meu status na hoteis.com me dá direito à upgrade de quarto mediante disponibilidade. Os atendentes não fizeram nenhum esforço nesse sentido, negando sumariamente a possibilidade.
1) O tamanho do quarto e banheiro é MINÚSCULO. Basicamente, a única coisa que você pode fazer é deitar na cama ou ir ao banheiro
2) Antes de fazer a reserva, liguei e me informaram que em razão da pandemia o café estava sendo servido no quarto. Porém, para minha surpresa o café estava sendo servido no local de sempre, com aglomeração de pessoas
3) Foi cobrada uma \"taxa de pet\" (não é informada no hoteis.com) no valor de R$ 49,90 por dia, a qual incluía potinhos para ração/água, cama e tapete higiênico. Me entregaram os potinhos mediante lembrete, porém o tapete e a caminha não foram entregues
4) O hotel é distante do centro. Deslocamentos somente de carro
5) O isolamento acústico do quarto é PÉSSIMO. Se escutava conversas, televisão, flatulências e outras coisas mais do quarto vizinho. Do corredor então nem se fala. Para piorar, nos colocaram no último quarto do corredor, o mais próximo da estrada. Como o isolamento é ruim, escutávamos os barulhos dos carros na rodovia direto
6) Colchão afunda
7) Travesseiros duros
8) Canos aparentes
9) Apesar de minha confirmação de reserva me garantir uma bebida cortesia, o atendente inicialmente negou tal cortesia;
10) Meu status na hoteis.com me dá direito à upgrade de quarto mediante disponibilidade. Os atendentes não fizeram nenhum esforço nesse sentido, negando sumariamente a possibilidade.
ESTER
O hotel no geral é bom. A limpeza é boa, o café da manhã também. Fica um pouco afastado da cidade, só dá pra chegar de carro.
Alex t
Maravilhoso
Hotel maravilhoso, limpo, confortavel
E atendimento nem se fala perfeito
E atendimento nem se fala perfeito
Verified traveler
Hotel é ótimo, equipe muito prestativa e atenciosa. Café da manhã deixa a desejar, muito inferior ao apresentado nas fotos.
Giovani
Recomendo
Funcionários extremamente simpáticos e dedicados. Sempre dispostos a ajudar. Boa limpeza e higiene nas dependências.
Verified traveler
Bom custo benefício
Hotel localizado fora da cidade, é necessário automóvel para os deslocamentos. No geral o hotel é muito bom. Fomos muito bem atendidos. Café da manhã bem servido. O único incoveniente foi que a cama de casal não era muito confortável, um lado do colchão estava afundado, ficando a pessoa \"em um buraco\".
Eduardo
Excelente
Apesar de estarmos em tempo de pandemia, o atendimento foi ótimo, mesmo o hotel estando vazio, não deixaram a desejar. Os funcionários são super atenciosos.
DIONATAN
Falta de informação
Falta de informação sobre as dependências do hotel. Estava com a academia sala de jogos e piscina fechados. Escolhi esse hotel pelas dependências no geral.
ROSANA
Satisfação
Hotel confortavel.
Fernando
Muito bom hotel, especialmente por ser pet friendly.
Volnei
Bom Hotel
Muito boa as acomodações, mesmo com a pandemia tudo controlado pela equipe do hotel para segurança dos hospedes!
Luan
Excelente
A estadia foi ótimo, tudo excelente.
Wanderlan
Café da manhã
Em geral foi boa, porém o café da manhã extremamente desorganizado. Entendemos a situação de pandemia, mas poderia ter sido melhor projetado. Segundo o funcionário havia faltado 2 colegas, mas mesmo assim, quem vive disto tem que ter estratégias de amenizar os impactos. Agendamos horário, esperamos na fila, fomos a terceira mesa a sentar e esperamos mais de 30 minutos para nos atender...isto depois de reclamar. Enquanto outras pessoas, chegaram depois, ficavam levantando e pegando as coisas mesmo depois de ter sido orientados a aguardar na mesa. Nos sentimos incomodados com a situação.
Location & surroundings
Hotel Renascença
Av. Borges De Medeiros, 51, Gramado, Brazil
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Hotel Renascença
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