Hex Wildlife Hotel

10/10

Exceptional

21 Feb 2026

Laura

Everything from check in to check out was fabulous. The staff couldnt have been nicer and the rooms were perfect

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Philip

All superb!

Self

10/10

Exceptional

15 Feb 2026

Christine

I expected a budget hotel but it was much better. Spotlessly clean, lovely fluffy towels, comfortable bed and plenty of beverages. Staff throughout the dite were friendly & helpful. Food on site was lovely & the choices at breakfast were amazing.
Wouldnt hesitate to book again

Leisure Family

10/10

Exceptional

14 Feb 2026

Michael

Great rooms, great facilities and nice to stay somewhere different for work.

Business

10/10

Exceptional

14 Feb 2026

Sarah

Lovely big room, pleasant staff, decent amenities, great having the shared kitchen space with a microwave and purchaseable milk for our toddler. Nice and quiet too, but that might be the time of year! Would love dressing gowns in rooms and a way to get to breakfast without going out in the rain, otherwise brilliant!

Leisure Family_with_children

10/10

Exceptional

14 Feb 2026

Maria

Very clean, the stuff was friendly. The bed was very comfortable

Partner

10/10

Exceptional

08 Feb 2026

samantha

From start to finish the trip was amazing! The room was very clean and ridiculous for a three star! The bed was so comfortable and the hotel food was something else. No one should listen to those trip advisor reviews!

Leisure Family

8/10

Excellent

01 Feb 2026

Susan

All Staff excellent, unexpected upgrade was a bonus, hotel itself very modern and all amenities catered for. However house keeping need to pay more attention to detail! hairs on bedding, room floors dirty/grimey, balcony glass needs algae removing and cigarette butts left on balcony (we don't smoke) which was a shame as everything else was perfect

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Nigel

Great breakfast, very clean room, comfortable bed and good shower. Recommended

10/10

Exceptional

11 Jan 2026

Elinor

Lovely modern room and very helpful check-in staff.

Partner

10/10

Exceptional

07 Jan 2026

Michael

Clean well serviced room, breakfast was cooked to order which was nice
Booked 4 x more nights in January

Business

10/10

Exceptional

06 Jan 2026

Ross

We booked a premium family room with a balcony (park view) and a twin (park view) Staff were amazing, I contacted them to request if both rooms could be close together. I got a phone call back from a lovely lady (I wish I got her name) to offer a room upgrade for Twin to a Suite. Unfortunately it meant being on a different floor so I politely declined. Upon arrival they had managed to implement an even better upgrade as it was only 2 doors away. Having an autistic son who likes to visit his Grampa, this made him very happy. Can’t thank you enough!

The rooms are always clean and bright. Love staying here, we always seem to get a balcony with a view of the Maned Wolves, which we love as they are quite active and playful. Got some great snaps and the children loved it! Food from the Bistro and evolution of was lovely and service both nights was spot on. This is an annual visit for us around Christmas and it’s amazing.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Alastair

The family room with bunkbeds for the kids was well set out and had a lot of amenities such as iron and hairdryer and a bath. With windows at different levels so the kids could see out over the Park.

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Gemma

Excellent location for visiting Yorkshire Wildlife Park. There are many great amenities on the doorstep (restaurants, coffee, ice cream, shops, kids’ play facilities etc) and parking is free. Breakfast is pleasant with a suitable variety. All staff were so friendly and helpful! Check in was a breeze and restaurant staff couldn’t do enough. The cleanliness across the hotel, restaurant and Hive area was excellent. The communal ‘watering hole’ on each landing in the hotel was handy for use of microwave and cutlery (disposable).
The only downside for us was that we opted for a park view room and were facing a gravel path, an assembly point and empty field. With enough peering, the maned wolves were visible early on a morning. Slightly disappointing compared to what I imagine the view is from other rooms.
All in all, a lovely stay and we would return.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Debra

Everything was perfect! Special thanks to Tara for ensuring couple requests were met.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Gail

Breakfast was varied and of good quality. Room nice. Modern. Clean. Comfy bed. Fabulous bathroom with amazing shower. Great viewing window towards the park. Nice toiletries provided and teas and coffees

Partner

10/10

Exceptional

28 Dec 2025

Akhil

Clean room
Easy check in

8/10

Excellent

19 Dec 2025

Dudley

Good

10/10

Exceptional

05 Dec 2025

Joanne

The room was lovely. The best place we stayed in Yorkshire. We have visited family before but it was just an air b and b.
The price was a bargain. The whole atmosphere with the christmas features was really good.
Thank you xx

Partner

6/10

Pleasant

01 Dec 2025

Mark

Decent hotel rooms. Weird place overall. Went for business night stop with no Knowledge of the wildlife park. You have to park a short walk away from the hotel reception building. Fine as was dry but needs cover for if v wet. Then that building is quite disconnected from the room building which is a walk through various other theme park and retail buildings. The connected restaurant is poor. Staff and room itself are lovely. But the menu and quality of food provided for a fairly premium price is really very ordinary.

Business

10/10

Exceptional

01 Dec 2025

Vikki

Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son.
Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Emma

Easy check in, the hotel is secure and clean, the room was spacious facing the safari park, balloons and a card in our room for our sons birthday which was a lovely touch, he loved them, plenty of tea and coffee, toiletries, towels etc and comfy beds

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Elinor

We had a lovely overnight stay at Hex. We had a resort-side room and it was spacious, comfortable and well-equipped. It was so nice to wake up and see the bush-dogs, tapirs and maned wolf from our window! Breakfast is great too, with good veggie and meat choices on the buffet. Staff are friendly and attentive. Overall I think it’s good value and we’d happily come back.

10/10

Exceptional

22 Nov 2025

Karly

Breakfast required more vegetarian options and a choice of eggs

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Mark

Rooms are very nice, for a business traveller the car park is a bit far from the hotel (Especially when raining!) but a small issue and the hotel facilities does make up for it :-)

Business Self

10/10

Exceptional

18 Nov 2025

patricia

Fantastic view breakfast was lovely

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Simon

We love staying at the Hex Wildlife Hotel, the comfortable rooms and great views of the park and illuminations.

Partner

10/10

Exceptional

11 Nov 2025

Martin

Great room, clean and comfortable. The only downside was the walk from the car park to the hotel (approx 250m) which is not good for people with limited mobility.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Eddie

Convenient to stay in the safari park. Breakfast was good. We enjoyed the games in the evening.

Leisure Family

8/10

Excellent

29 Oct 2025

Julie

All of the above

Leisure Partner

10/10

Exceptional

26 Oct 2025

Karen

Excellent room (120)

Excellent room (120) overlooking the park. We could hear the sealions and watch the bush dogs from the balcony. Great bathroom, lovely soft bed and even a small sitting room. Home away from home x

Partner

10/10

Exceptional

20 Oct 2025

Paris

Came to celebrate my partners birthday and the staff went absolutely above and beyond to make it extra special, it really put a smile on our faces and made the trip so much more memorable (in the best way!), we are so beyond grateful.

Partner

10/10

Exceptional

19 Oct 2025

TAMSON

Room overlooking the bush dogs

Fantastic room overlooking the bush dogs ! Lovely atmosphere in the bar area and plenty of shops on site selling a whole array of goods. Mini golf and restaurant on site also

Partner

10/10

Exceptional

17 Oct 2025

wendy

10 out of 10

We paid for the breakfast it was not free as this review might suggest. Well worth the money, the whole place was spotlessly clean, beautifully presented. The staff at the restaurant/hotel/ wildlife park were polite, helpful nothing was too much trouble. The room was smallish but so very clean and bathroom was lovely and again very clean, plenty of tea coffee etc in rooms. I loved every minute of my stay.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Steven

Enjoyed our stay at the Hex Wildlife Hotel, welcoming staff, clean comfortable room & good choice at the breakfast buffet.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Jonathan

Interesting location, great views of the wildlife park.
Comfortable room, good facilities and food.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Louis

All the staff were helpful and lovely highly recommend, cleanliness is on point, think you’s should allow your tvs to be open though as I wasn’t a fan of the chrome cast or trying to cast from an app was the only downside, would of been much easier if I could of just plugged something if my own in as most people already log into something to have everything in one place, but other than that perfect

10/10

Exceptional

28 Sep 2025

len

Room with a view wow wow wow

The hex wildlife hotel was fantastic and when twined with the wildlife park that we could see out of our bedroom suit made a fabulous end to a most memorable break
Although all of the restaurants and reception were in seperate buildings it didnt impact our stay at all and the staff were excellent but the real joy of this sight is the park and the vast array of animals and our trip was made extra special with a meet and greet with the rhinos which was exceptional
The room was superb with all the space and facilities you need and a view over the park from our outside balcony with bush dogs and sea lions moving around made it a real treat to look out on

Partner

10/10

Exceptional

25 Sep 2025

John

Excellent place to stay

10/10

Exceptional

22 Sep 2025

Julie

Hidden gem, quiet, comfortable and clean.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Simon

Late night pit stop

I stopped here very late for an overnight whilst on a long business trip and booked very last minute. The entrance is through a secure barrier and the parking was easy to navigate to. The greeting I received from the front desk was very welcoming and friendly and the location was amazing. The room was spotless and the bed was very comfortable. I travel a lot and can honestly say its the best in room tea and coffee I have had for a long time. I left before breakfast was served but will definitely be staying here again as I'm sure it will also be amazing.

Business

10/10

Exceptional

18 Sep 2025

Michael

Loved This Place !

Literally loved this place !!

I stayed as it was in a good location for a long road trip but was blown away.

Super friendly staff, lovely vibe, and now looking at a festive break with my family there.

Really really really impressed. Well done.

Business

10/10

Exceptional

14 Sep 2025

David

Stayed as went to Doncaster races, nice rooms and breakfast and only 10 minutes in a taxi to the racecourse. Would stay again.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Ruth

Good stay

Much better than Premier Inn. More comfortable beds! Would suggest removing bean bag to aid access, replace with a chair.

Partner

8/10

Excellent

07 Sep 2025

Lynn

Really enjoyed our stay. A perfect base for exploring the local area and loved our visit to the Wildlife Park. Would certainly stay again.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Verified traveler

Brilliant overnight stay

We have a great overnight stay at the Hex Hotel, went for the wild live concert, everything was so well organised. Very comfy room with great view of the wildlife park could have watched the tapirs and bush dogs all night

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Yvette

The hotel looks very stylish and great it’s seconds from the wildlife park. We had a room facing the courtyard which was lovely. There was plenty to do and shops on site. We had the twin room with a travel cot and the space was enough. It’s very modern clean and tidy inside. Ot had a modern look and for the price felt like a bit of luxury. I love the Ben and pillows I’ve never had such a great night sleep in a hotel and I travel for work our grandson slept well
In the travel cot and a plus we were advised to bring our own mattress for it. TV was great as it had Netflix cable so we could log into our own account. Hot drink supplies were provided as well as a fridge. Seriously couldn’t fault the room, hotel or facilities. We opted for the buffet breakfast and so glad we did as it was delicious with a vast range of breakfasts products for anyone. Would highly recommend staying at this hotel.

Leisure Family_with_children

10/10

Exceptional

04 Sep 2025

David

Great experience

Great hotel and great experience. It was lovely waking up looking at the animals first thing in the morning with no other visitors around the park. The check-in process was nice and simple and the room was great for my family.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2025

Gill

Lovely place, had everything you need. Would definitely return.

Leisure Self

10/10

Exceptional

01 Sep 2025

Dawn

I came with my son and grandson for my son's birthday and they loved it we went to wildlife park in day then stayed at hotel at night and it was lovely place to stop we would do it again

Leisure Family

10/10

Exceptional

26 Aug 2025

Chrisbowman

Zoo trip

Lovely and pleasant experience..Staff friendly and lovely quirky rooms.

Partner

10/10

Exceptional

25 Aug 2025

Julia

Great place to stay after a long day round the wildlife park and concert in the evening

Leisure Friends

10/10

Exceptional

23 Aug 2025

Susan

Very clean everywhere. Comfortable room. Park was amazing and animals well looked after. Food and service not too good in the bistro. Had an enjoyable stay

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Jude

Wonderful memories made! Exceptional staff!

As a family, we don’t get to stay out in hotels often as my husband has been in poor health. From the minute we arrived and you’re at our whole day we were made to feel welcome and very well looked after. Our hotel room was beautiful and well laid out for accessible needs as well as bunkbeds for two little girls. The staff was super friendly and very helpful. There was a little issue with something and it was sorted very quickly and with great care. Manon, at the reception desk was especially helpful and professional. She helped me feel calm and confident when staying there with my family. Every effort was made to help us feel comfortable. I would highly recommend it to young families as well as couples or groups where someone is needing extra access to bathrooms or facilities. The hotel as well as the Safari park, I have seemed to have thought through these necessary essentials well. I would also recommend both the restaurants on site. Both the food and the exceptionally friendly service made us stay so wonderful and easy. The waitress we had at the Evolution restaurant, Suzanne went out of her way to make us feel comfortable and at ease. We stayed for two nights and nothing seemed a problem. We would definitely go back!

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Jennifer

I stayed in a family room with suite room (204). The lay out was fab as had a sectioned off area where the kids slept. The rooms were clean, modern with tv, fridge, kettle, hairdreyer, gorgeous bathroom. It had lovely windows over looking some of the park which my child loved. It’s situated 2 min walk from Park and Hex complex has shops and restaurants and a mini golf. I didn’t use it but there is a kitchen on the floor we stayed on with microwave, fridge and other amenities , fab idea. We visited the Wildlife park next day which was just a beautiful place to walk around and the animals had so much space their enclosures were huge. It had play areas too. We spent just over 5 hours there. All enjoyed the stay.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Nichol

Big beds, great view, breakfast was great and the Aircon was a life saver.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Derek

Great room with family pre booked meal but could have just turned up . Nice area to have a drink after meal only thing missing is play area outside for children to keep occupied in the evening . Will be back children loved it

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Paul

3 week stay

Nice clean rooms with air conditioning. Daily room serviced with clean towels and tea coffee etc replenished. Comfortable bed and nice shower / bathroom.

Business

4/10

Poor

29 Jul 2025

Tony

Great but no chair!!!

Good hotel, t was different to the usual business hotel which is why it appealed. Had a desk / dressing table with a ridiculously low stool ( instead of a chair ) to sit on.

Business

8/10

Excellent

25 Jul 2025

Louise

Amazing location for the Yorkshire Wildlife Park.

Leisure Family

10/10

Exceptional

21 Jul 2025

Emma

Fantastic place to stay, I loved and definitely come back again

Leisure Partner

10/10

Exceptional

18 Jul 2025

Darren

Very good place for a family stay staff are excellent very quick to sort problems I will go back

Leisure Partner

4/10

Poor

17 Jul 2025

Richard

I have stayed at this hotel quite. Few times recently. It blows hot and cold. Expect to wait half an hour after being seated for someone to tske your drink Oder. They Have staff but clearly either not enough or they have no idea how to handle things. This isn’t the first time this has happened and I probably won’t stay here again as it’s a joke

Business Self

10/10

Exceptional

17 Jul 2025

Samantha

Fantastic to go to sleep and wake up animal watching!

Leisure Partner

10/10

Exceptional

15 Jul 2025

john

Peace and tranquility of the accommodation and area

Business Self

10/10

Exceptional

14 Jul 2025

Sarah

Overnight stay

Excellent stay at rhe Hex hotel. All staff welcomed us and greeted us when we walked by. Clean room, good amenities, Excellent view of the park from my bed. Had a great nights sleep. Grea Breakfast was plentiful and relaxed.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Diane

Great hotel, so glad I found it.

Although I picked a room with accessible bathroom I was just down to a twin room. This problem was resolved at at reception.
Lovely room with good sized bathroom shower and lots of rails.

Partner

6/10

Pleasant

01 Jul 2025

Lisa

Room was comfortable and clean. A little on the small side and 2 windows . Good air conditioning which was needed on a very hot day. Booked a retreat room which was disappointing because it overlooked nothing

Partner

10/10

Exceptional

29 Jun 2025

simon

Zoo trip

Very friendly, great amenities like ice machine, vending machine and basic kitchen area with microwave. Lovely spacious room, AirCon was sooooo welcome after a hot day in the park. Rainfall shower was amazing. We will be back 🤗🤗🤗

Partner

8/10

Excellent

29 Jun 2025

Julia

Nice but not 100%

The hotel is nice, love the family rooms with the bunk beds. However the reception is in a different building not ideal when the key stops working etc. The TV in the room wouldn’t work, bit frustrating when you’re travelling with kids. Also the upgraded rooms only just have a view of the park and the windows are small and do not open at all so you can’t hear anything! Could do with a hotel guests lounge or patio area with a park view. Guest services left us a nice touch as it was mine and my sons birthday, which was very thoughtful and much appreciated.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Elizabeth

Great all round experience

The room was very spacious for a family of 4, the weather was very hot so it was nice to have air conditioning. The bathroom was lovely with a huge shower head.
Breakfast had great options for everyone

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Ollie

Terrific stay for the wildlife park.

10/10

Exceptional

25 Jun 2025

Harry

Superb if visiting Yorkshire Wildlife Park

Loved our stay at this great hotel. OK maybe only of interest if you are visiting the Wildlife Park, but for that it's hard to beat. Checked the reviews and the only thing that kept coming up was the loudness of the extractor fan - we thought 'really'! But they are very loud! Staff were great, air-con silent and effective. Food a little limited, but clearly aimed at families and pretty much as we expected

Partner

8/10

Excellent

23 Jun 2025

Caroline

Rooms small and bit basic but had everything you could possibly need

10/10

Exceptional

22 Jun 2025

Laura

Lovely and clean.

Friends_and_family Friends

2/10

Poor

20 Jun 2025

Lorian

Bistro was the only restaurant open after 6pm the evening service was very sliw,im 1person i wrnt in at 6pm left at 7.20pm asked twice for my desert, was told there busy,they were the only restaurant open so of course they were busy and being ignored because your a single person is no excuse i had to get the manager over very poor

Leisure Self

10/10

Exceptional

19 Jun 2025

STEVEN

Hotel excellent. Food and restaurant service poor

Leisure Partner

10/10

Exceptional

18 Jun 2025

Susan

This is a beautiful hotel that was really really clean and had a lot of extra little touches in the room, for a very reasonable price.

Business

10/10

Exceptional

13 Jun 2025

David

Everything you need - bedside tables on both sides, with USB points. Bed was quite small for a double and there was no full height mirror. Otherwise, great. 🙂

Leisure Partner

10/10

Exceptional

09 Jun 2025

Melissa

Fabulous stay

Leisure

10/10

Exceptional

08 Jun 2025

Gary

Brilliant stay at the Hex Hotel, comfortable rooms, lovely buffet breakfast and super friendly staff

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Nigel

Unusual, quirky property conveniently located. Would happily stay there again

Business Self

10/10

Exceptional

30 May 2025

Luke

Nice hotel but bring ear plugs

The hotel is really nice, it has everything you need! Only problem is that it is full of kids so be prepared to be woken up with banging, screaming and running around! The pain in the bathroom could also do with a touch up. You also can’t walk round in the nude as the lower window isn’t in the best position

Friends_and_family Family

6/10

Pleasant

26 May 2025

Lucy

Nice overnight stay after day around the park

Check-in is chaos, with people queuing in the reception area, and some people's rooms still not ready at stated check-in times. Suite rooms dont quite overlook the animals as billed, but you do get a cracking view of the park. The suites are basically furnished, but spacious and have pretty much everything you need for a comfortable stay. Bathroom area is huge and shower is nice and powerful. You hear quite a lot of noise from other rooms - children running up and down corridors - but then it's obviously more set up for families than couples.

Partner

10/10

Exceptional

25 May 2025

John

A nice place to stay

We stayed for 2 nights for a family event and it was absolutely what we wanted.

Partner

4/10

Poor

25 May 2025

Jonny

We had booked a room that was described as having a view to see the animals but we were put on the opposite side of the hotel.

My wife checked in by herself with two kids, whilst I was out(watching the football) the staff watched her struggle with 2 cases a pram and two children. They could have offered to take the bags as there was a gent working there

Friends_and_family Family

10/10

Exceptional

25 May 2025

Stephanie

Another great stay. Fantastic for the kids

Friends_and_family Family

10/10

Exceptional

22 May 2025

David

Birthday Weekend

We went here for my other half s birthday and had a great time. All the staff we encountered were really nice. Plus the brekkie was very tasty with loads of options with high quality products

Partner

4/10

Poor

22 May 2025

Simon

Poor Customer Service

Poor customer service. After we raised issues with the room, no apology was offered; we were just told to send an email and attach pictures.

Partner

10/10

Exceptional

19 May 2025

Elizabeth

Great for access to the zoov

Leisure Friends

10/10

Exceptional

17 May 2025

Matthew

Loved it

Business Self

8/10

Excellent

27 Apr 2025

Kaela

Nice spacious rooms and very nice campus. Room cleaning could be a bit more thorough.

Leisure Family_with_children

8/10

Excellent

27 Apr 2025

Pamela

Excellent hotel. Stayed with partner and 2 children. The kids loved the bunk beds and found them comfy. The tv was a little bit temperamental but we managed ok for our short stay over.
Watermarks on the taps in the bathroom could have down with a wipe over by the cleaners but otherwise it was very clean and the little fridge was a lovely added bonus.
We visited the wildlife park which was excellent and ate at the evolution restaurant although pricey the food was good especially the kids chicken nuggets. It was a great dining experience with the animatronic dinosaurs.
We would recommend and definitely consider another visit.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Jayne

Fantastic hotel , excellent service , loverly fluffy towels , comfy bed , see you again soon

Leisure Partner

10/10

Exceptional

26 Apr 2025

Linda

Lovely clean rooms