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Burgu Arjaan by Rotana

Istanbul · Turkey

Altaycesme Mah. Samanyolu SokView location

8.4/10Excellent245 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.4/108.4
Condition8.4/108.4
Location6.0/106.0
Neighborhood8.0/108.0
Value6.0/106.0
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Burgu Arjaan by Rotana

The Burgu Arjaan by Rotana, an aparthotel located in Maltepe, a prominent district on Istanbul's Asian side, offers 112 well-appointed rooms. Each room features a kitchenette, washing machine, dryer, and iron, along with complimentary Wi-Fi throughout the hotel.

The metro station, just 15 meters away, provides easy access to Istanbul's main districts. Guests can enjoy 24/7 reception service, free on-site parking, and eight meeting rooms for business needs. Sabiha Gokcen Airport is a convenient 20-minute drive away. The hotel also features one indoor and one outdoor pool.

This property requires guests to wear swim caps in the indoor pool. This property doesn't require quests to wear swim caps in the outdoor pool.

Read more about this hotelShow less

A stay at Burgu Arjaan by Rotana Istanbul Asia places you in the heart of Istanbul, within a 15-minute drive of Istanbul Toy Museum and Adile Sultan Pavilion. This luxury hotel is 11.4 mi (18.4 km) from Beylerbeyi Palace and 14.1 mi (22.8 km) from Dolmabahçe Palace.

Make yourself at home in one of the 105 individually decorated guestrooms, featuring kitchens. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Istanbul? This hotel has 2907 square feet (270 square meters) of space consisting of conference space and 8 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Noise-free rooms not guaranteed Events/parties not allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The seasonal pool will be open from May 01 to September 15.
    • Pool access available from 7:00 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve access to the heated pool
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
    • Property Registration Number 2022-34-1020
    • This property requires guests to wear swim caps in the pool.
    • Property Registration Number 2022-34-1020
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22.2 for adults and EUR 11.1 for children
    • Airport shuttle fee: EUR 78 per vehicle (one-way, maximum occupancy 5)
    • Pet fee: EUR 28 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 22.2 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Russian

    Ukrainian

    English

    Italian

    French

    Turkish

    Spanish

Nearby attractions

Hilltown AVM 2.7 km / 1.7 mi
Maltepe Park Mall 3.7 km / 2.3 mi
Bağdat Avenue 5.8 km / 3.6 mi
Bostanci Port 6.5 km / 4.1 mi
Suadiye Beach 6.6 km / 4.1 mi
Yeditepe University 7.5 km / 4.6 mi
Brandium AVM 8.3 km / 5.2 mi
Memorial Ataşehir Hospital 8.5 km / 5.3 mi
Kartal Marina 9 km / 5.6 mi
Istanbul Toy Museum 9.6 km / 6 mi
Metropol Istanbul 10.1 km / 6.3 mi
İstmarina Shopping Mall 10.6 km / 6.6 mi
Watergarden Istanbul 10.7 km / 6.6 mi
Ulker Sports Arena 11.1 km / 6.9 mi
Marmara University 11.5 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Total number of rooms: 112
  • Number of floors (main building): 19
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
Show 87 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hire
  • Transfer serviceExtra charge
  • Secure parking
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Sun terrace
  • Gym
  • Luggage room
  • Dining area: 1
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Game room
  • Sauna
  • Steam bath
  • Massage
  • Spa treatmentsExtra charge
  • Travelife for Accommodation
  • Hotel Sustainability Basics
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Hot breakfast
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Gala dinnerExtra charge
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrivalExtra charge
  • Early Check-in
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ECONOMYSTUDIO • ECONOMYSTU.EY-1

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    STUDIO ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 2 Bedrooms • 35 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Burgu Arjaan by Rotana

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cooker
    • Radio
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Centrally regulated air conditioning
    • Kitchenette
    • Plug adaptor
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Pillow menu
    • Wake-up service
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW ONE BEDROOMSUITE • SEA VIEW ONE BEDROOM • 35 m²SUI.B1-VM
    SUITE SEA VIEW ONE BEDROOMPhoto unavailable2 photos

    Burgu Arjaan by Rotana

    SUITE SEA VIEW ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    SEA VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-VM

    Room amenities

    • Desk
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Minibar
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOM • 30 m²SUI.B1-CV
    SUITE CITY VIEW ONE BEDROOMPhoto unavailable2 photos

    Burgu Arjaan by Rotana

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Minibar
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Centrally regulated air conditioning
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ECONOMYSTUDIO • ECONOMY • 25 m²STU.EY
    STUDIO ECONOMYPhoto unavailable2 photos

    Burgu Arjaan by Rotana

    STUDIO ECONOMY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY

    Room amenities

    • TV
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Kitchenette
    • Minibar
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 53 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Burgu Arjaan by Rotana

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Rollaways on demand, Sofa bed
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Slippers
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Telephone in the bathroom
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Towel menu
    • Plug adaptor
    • Satellite TV
    • Make-up mirror
    • Bathroom: 1
    • Private external bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Burgu Arjaan by Rotana

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Burgu Arjaan by Rotana

8.4
Excellent
245 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
6.0 /10
Neighborhood
8.0 /10
Value
6.0 /10
Amenities
8.4 /10
75 reviews shown
2/10
Poor
04 Apr 2026
Sevil
Bed bugs
10/10
Exceptional
09 Oct 2025
Silvia
Very nice
Leisure Family_with_children
8/10
Excellent
21 Sep 2025
Anwar
Easy access to highways and Metro
Leisure Partner
6/10
Pleasant
12 Sep 2025
Betzaida
Many people walking in bandages from surgery. Patients with bleeding bandages on diffrent parts of the body. The lobby had a funny smell. I think patients should enter in a separate entrance from guests who are there for vacation. I wish I knew this was a hospital hotel.
Leisure Family
2/10
Poor
27 Jul 2025
Tanweer

Stay at the Hilton instead!

Hotel was not busy but staff couldn’t cope during breakfast. No cutlery, no tea or coffee, staff in suits too busy talking to each other rather than serve guests. This happened every day.
Was supposed to have a family room but they put us in a standard room. Check in was poor, rude manners from staff at check in, did not even offer to take luggage to room or advise on amenities. Staff seemed more interested in talking to each other rather than helping. No staff member smiles, or talks to you nicely, it must be a rule.
Room was tiny and not cleaned, had to keep asking for towels and water. You have to wait an age for lifts.
A’La Carte menu poor quality and over priced, much better food in local restaurants nearby or food courts at the mall which are at a third of the price.
Indoor pool freezing cold and kids club is just a tiny box room with no toys or activities. Perfect for if you want to punish your kids whilst on holiday.
Partner
10/10
Exceptional
30 Apr 2025
Yousuf

A very comfortable stay

Clean and comfortable. Very helpful and friendly staff. Close to M4 Metro.
Partner
10/10
Exceptional
19 Apr 2025
Anastasia
Friendly and helpful staff
Business
10/10
Exceptional
06 Apr 2025
Natasha
My stay at Burgu Arjaan by Rotana in Istanbul was wonderful! The hotel offered a perfect blend of comfort and convenience. The room was spacious and beautifully designed, ensuring a relaxing stay throughout. The staff was incredibly hospitable and always ready to assist with any needs. Despite being located in Istanbul Asia, transportation to visit the mosques in the European side was easy and safe, adding to the overall convenience of the location. I would highly recommend this hotel for anyone visiting Istanbul!
Business_and_leisure Family
10/10
Exceptional
03 Mar 2025
Aziz
It is always a memorable stay at the Rotana.
Leisure Family
10/10
Exceptional
26 Feb 2025
Sergiy
Nice hotel, room was super clean and fresh , highly recommended . Thanks for the staff !
Business Self
10/10
Exceptional
16 Feb 2025
shiva
Very nice hotel great staff
Business Family
10/10
Exceptional
05 Nov 2024
Linda
A great location next to the Metro station in Maltepe. Very modern hotel but not very Turkish in design or interiors. Great views of sea if staying in a high level room. Staff very helpful and cheerful. We would stay here again when visiting Turkey.
Leisure Partner
6/10
Pleasant
16 Sep 2024
ABDULSALAM
ok
10/10
Exceptional
27 Aug 2024
Kanis
Foodstuffs and all other things housekeeping nice working stuff very nice service
Business_and_leisure Family
10/10
Exceptional
16 Jul 2024
Kristen
The hotel was very clean and very nice. The pool area was fun for my daughter and me. It is conveniently off the metro stop so easy for us to get to. They offer a lot of services on site as well as things like bike rentals to explore the city. It’s far from the touristy areas, but if you want a less touristy more real feel of the city, this is a great spot.
Leisure Family_with_children
10/10
Exceptional
14 Jun 2024
MAZIN
It’s fine
Leisure Self
10/10
Exceptional
13 May 2024
Sashenka Platinum
Very nice hotel but food isn’t very nice
Business_and_leisure Friends
8/10
Excellent
27 Apr 2024
MOHAMMED
Good
10/10
Exceptional
27 Oct 2019
Ricardo
Amazing
Business
4/10
Poor
29 Sep 2019
Mike
Hotel located very good place and clean rooms. But tv was not working properly and room service food was very bad.
Business_and_leisure Friends
10/10
Exceptional
25 Sep 2019
Javid
My stay here was amazing, the hotel was beautiful, staff were helpful and everything was perfect.
Business
2/10
Poor
25 Aug 2019
Verified traveler
Bad Smell from the AC & when The maintenance guy came he said this is normal . We couldn’t breathe from the bad smell Room 1714 (we checked out early cuz of that)
Friends_and_family Family
2/10
Poor
18 Aug 2019
ABDULWAHAB

Baaad

Baaad
Family
6/10
Pleasant
16 Aug 2019
Verified traveler
Nothing unique and i would not come back again. It is very slow check in and out. The rooms are old
Leisure Family
10/10
Exceptional
15 Aug 2019
Verified traveler
We liked the facilities, however, the breakfast need to be enhanced to provide more food varieties for a 5-star hotel. Moreover, we stayed for five nights and each single day we tried to reach out to reception through calling from our room and they never answered even though missed calls are available and they deny having an alert on the reception as well.
Leisure Family
8/10
Excellent
13 Aug 2019
Verified traveler
The hotel rooms are clean and spacious. The pool outside is a great advantage for when the weather is nice. The only negative thing I could say is that you have to wait 10-15 minutes for the lift as it is constantly in high demand due to the amount of people in the hotel.
Friends_and_family Friends
10/10
Exceptional
12 Jul 2019
Verified traveler
A really fresh and clean Hotel 30 minutes from the airport
Leisure
10/10
Exceptional
31 May 2019
Greg

Lovely hotel great for airport

Excellent hotel with lovely pool areas, friendly staff & good food. The surrounding area has no choice of restaurants but that didn’t matter for my one night stay. Ideal for Sabiha Gökçen airport.
10/10
Exceptional
18 Mar 2019
Verified traveler
Thanks everybody cleaning good room service amazing food reception staff all very very very nice
Leisure Family
10/10
Exceptional
16 Mar 2019
Verified traveler
All staff Larissa reception is amazing she is friendly and helpful
Leisure Family_with_children
10/10
Exceptional
01 Mar 2019
Verified traveler
It was very ckean and nice hotel staff was vwry helpfull its very easy ti connect motorway
Business Partner
6/10
Pleasant
27 Feb 2019
Verified traveler
The hotel is nice the room has a nice view but very small room. I ordered my break fast in the. Wasn’t really happy with breakfast.
Leisure Self
4/10
Poor
05 Jan 2019
Lillian

They overcharged me

I realised I’ve been bitten by something the first morning when I woke up, the second night the itching got worse and there was more insect bites on my skin, I spoke to the reception as I thought it should be something in the bedding, what did they do about it? Nothing, apart from that they overcharged me and they’re terrible at communicating and I don’t even know whether I’m ganna get my money back!
10/10
Exceptional
29 Nov 2018
Verified traveler
The hotel location perfect easy to get to it very secure area easy to take freeway I’ll do it again tnx
8/10
Excellent
10 Nov 2018
Abdelrahman
Nice hotel and comfortable place and have good facilities
10/10
Exceptional
31 Oct 2018
Fadi
Very nice hotel located in good place, the staff is amazing the breakfast too
i like this hotel
10/10
Exceptional
25 Oct 2018
mahmoud

One of the best

In general everything is amazing
Deserve the money you pay
Friends
8/10
Excellent
28 Jul 2018
Abdulmuhaymen
The room view was fantastic
Breakfast was good
But the bathroom has bad smell always
6/10
Pleasant
20 Aug 2016
Verified traveler

Don't be deceived by the rating

We thought we would be getting an excellent stay considering the price we payed and the rating of this hotel.
We arrived and it looked promising but then we found out the cafe and hairdresser is closed. But not just closed, perminatley closed, and the staff had no idea when either of them would reopen and we not very helpful at all. Lunch at the only restaurant there was over priced for not a great meal. The DJ at the pool was so loud and annoying we couldn't sit there. It felt like we were at a club.
Our room was nice, but over all I just wasn't satisfied
6/10
Pleasant
12 May 2016
SUNIL

OK for a short business visit

The hotel is new and well appointed. The staff is however still being trained I guess. The hotel AC system was not working and had to shift to another tower where I could keep the window open. Location doesn't have much around.
10/10
Exceptional
08 Apr 2016
Sabiya

lovely

We had a lovely stay at this hotel, the quality of service and extended service was great. The staff were very helpful and courteous and the hotel amenities were easily accessible. We enjoyed our stay very much here.
Family
10/10
Exceptional
19 Jan 2016
Nicholas

New Year's in Istanbul

Stayed at the hotel during the New Year. Overall it was an enjoyable stay. The hotel is new and part of the existing Tango complex. Rooms are modern and close to what you see in the photos. Didn't have breakfast as it was not included in the price so I can't comment. I few practical tips: The hotel is in the Asian side so you need to take the metro and Marmaray to access the Tourist areas of Istanbul. Not an issue for us but it means you can't wander around then return to your hotel then go back out again. It's more of a leave in the morning return in the evening and relax at the hotel deal. Also the metro station is about a 5-10 minutes walk. Again not a problem for us. For business travelers in the Asian side it is probably ideal. Made use of the excellent indoor pool and fitness center; in the summer time the outdoor pool looks like a great place to unwind! Finally if you are traveling with a car this would be a good choice with parking and access to motorway. If travelling to Istanbul I would certainly consider staying here again. Staff was helpful and polite.
Partner
8/10
Excellent
12 Dec 2015
Carol

Fab hotel and staff

Stayed 5 nights and can't fault the hotel service or standards at all, fabulous 1 bedroom apt, immaculate and staff so friendly and helpful. Only downside was the area the hotel was situated in, which was not great, however close to metro link.
I loved the in room dining options, such an amazing choice and reasonably priced for good quality well presented food. I would recommend this hotel.
Partner
10/10
Exceptional
30 Sep 2015
Verified traveler
Good hotel. Clean, comfortable with nice staff. The hotel is actually new and they just start to work. I definitely recommend it to everybody . Good for business travelers and for someone who will stay there for more than one day.
10/10
Exceptional
08 Sep 2015
hosam
Every thing was perfect, new hotel modern design & friendly staff.
you have only to note that it's far from the historical locations .
Family
8/10
Excellent
05 Jul 2026
Sedat
Genel olarak iyidi ama bence fiyatını çok da hak eden 5 yıldız bir otel değil.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Yunus Emre
Çalışanlar çok ilgili ve güler yüzlü. Her yer tertemiz, hem açık hemde kapalı havuz olması çok güzel, gönül rahatlığıyla tavsiye edebilirim.
Partner
8/10
Excellent
14 Jun 2026
KAAN
Sigara içme alanlarının çok uzak olması
Partner
2/10
Poor
13 Jun 2026
Bayram Ali
Hotelbewertung: Nie wieder!
Aufenthalt: Juni 2026, Istanbul
Ich bin selten so enttäuscht aus einem Urlaub zurückgekommen. Das Hotel war eine absolute Katastrophe.
Zimmer & Technik:
Bei 30°C Außentemperatur haben in unserem ersten Zimmer die Klimaanlagen komplett versagt. Nach langem Hin und Her mussten wir zweimal das Zimmer wechseln. Im dritten Zimmer lief dann die Klimaanlage, dafür war der Abfluss vom Waschbecken verstopft. Wasser stand stundenlang. Für den Preis eine Frechheit.
Umgang mit Gästen am Pool:
Das Schlimmste war aber der Umgangston am Schwimmbad. Türkische Gäste wurden mitten beim Schwimmen von Personal aus dem Wasser gerufen, nach Namen gefragt und schikaniert. So etwas Diskriminierendes habe ich noch nie erlebt. Als Gast fühlt man sich da nur noch unwohl, egal welcher Nationalität man angehört.
Fazit:
Schlechter Service, defekte Zimmer und ein respektloser Umgang mit Gästen. Hier zahlt man nur für Ärger. Wir kommen definitiv nicht wieder und raten jedem ab, hier zu buchen.
Friends
8/10
Excellent
30 May 2026
Sultan
Hôtel propre nous avons une suite familiale qui était très bien équipée, proche du métro ce qui est un plus pour nous .
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Gülay
Çok memnun kaldım teşekkürler
8/10
Excellent
09 Apr 2026
Lamia
Camera pulita ma non sono riusciti a sistemare la temperatura in camera e sono stata costretta a togliere la chiave per non avere troppo caldo!
Ristorante mediocre.
10/10
Exceptional
26 Mar 2026
Bayram
Yagmurluydu hava
10/10
Exceptional
21 Mar 2026
Tuna
Oda temizdi, tüm ihtiyaçlar düşünülmüştü, çocuk için yatak konusunda yardımcı oldular, giriş çıkış çok hızlıydı, lokasyonu çok iyi metronun yanında, vapura da bindik maltepe iskelesine yakın. Teşekkürler.
Friends_and_family Family
4/10
Poor
24 Jan 2026
Tanercan
Oda bakımsız ve istediğim oda verilmedi
10/10
Exceptional
01 Dec 2025
Kutay
Temizlik konusunda içim %100 rahat etti diyemem. Yatak temizliği biraz şüphe uyandırdı ama bariz şekilde kesinlikle pis değildi. Örneğin, tuvaletteki havalandırma menfezlerinin silinmesi gerekli, sürekli açık olduğu için havayı çekiyor ancak biraz pis kalmış diyebilrim. Otel ve oda dizaynı harikulade. Odalara bayıldım, otomatik perde daha premium otellerde dahi henüz rastlamadığım bir konfor aracı. Personeller de gayet ilgili ve sıcakkanlıydı.
10/10
Exceptional
31 Jul 2025
Huseyin
👌
Leisure Family_with_children
2/10
Poor
07 Jan 2025
Zahide
Her sene tercıh edıyoruz ama bu sene herşeyi değişmişti karşılamada aldığımız o saygıyı malesef ki alamadık hizmet kalitesini beğenmedil ve istediğimiz odayı alamadık alt katlarda farklı blokta aldık ve hıc memnun kalmadık.
Partner
10/10
Exceptional
11 Oct 2024
Erdem

KALİTE

Premium ayrıcalıklı bir otel. Çalışanlar güler yüzlü temizliği hizmeti olsun gözünüz kapalı gidebilirsiniz. Sadece anlamadığımız tek bir durum var 3 kişilik bir düğün vardı ve müzik sesi çok fazlaydı daha dikkat edilmeli verilen rahatsızlık için.
Haricinde her şey için teşekkürler Arjaan.
Partner
6/10
Pleasant
23 Sep 2024
Furkan
Burgu arjandan oda rezervasyonu yapmıştık ama bize odalar dolu denilerek apartment kısmından oda verdiler. Ücret kıyaslaması yapmadım ama parasını ödediğim otelin sormadan kendi isteğine göre böyle bişey yapması hoş olmadı
Partner
10/10
Exceptional
07 Aug 2024
Hamza

Sejour confortable !!

Le staff est top, sans que je vous parle du calme ainsi que le confort, une seule chose qui m'a dérangé la chambre est fermée comme un ascensseur pas de fenêtre, j'étais obligé d'activer la clim, chose qui n'est pas convenable vu que j'avais un bébé.
J'ajoute qu'il vous faut un bonnet pour nager et il est disponible en vente dans l'hôtel ne vous inquiétez pas
Friends_and_family Family
8/10
Excellent
24 Jul 2024
Sefa Eren
Metronun çok yakın olması avantaj, personeller güler yüzlü ve her seyle yardımcı oluyor. Odalar çok temiz ve yataklar rahat. Havuzda bone takma zorunluluğunu pek mantıklı bulmadım. Ayrıca, basit bir bone fiyatının 300 TL gibi yüksek bir rakam olması gereksiz pahalı.
Leisure Self
4/10
Poor
19 Feb 2024
Emil Messmann

No free WIFI

The internet connection is the worst i have experienced. I'm traveling for work and need good connection. The hotel do not offer a free wifi that works and the one you pay for is still worse than you find other places
10/10
Exceptional
08 Sep 2023
Verified traveler
Temiz, kaliteli ve misafirperver çalışanları olan nezih bir otel...
Business
2/10
Poor
30 Aug 2023
Asghar

κακή ανάμνηση

Μου ζήτησαν 370 ευρώ παραπάνω που δεν έγραφα την ηλικία του παιδιού μου, που δεν πλήρωσα και πήγα να μείνω σε μονάδα φίλου.Ήταν πολύ περίεργο όταν ήρθαν στο δωμάτιο και είπαν ότι υπήρχε ρουτίνα ελέγχου.Είδα άνθρωποι στην πισίνα φορώντας ρούχα για να κολυμπήσουν μέχρι να φύγω. Διαμαρτυρήθηκα. Τελικά, τρεις μέρες έγιναν μια κακή ανάμνηση για μένα
10/10
Exceptional
12 Jul 2023
Hakime
Super Hotel
10/10
Exceptional
24 May 2023
Ahmet
Girişte resepsiyon çok yardımcı oldu, çok nazikti. Sonrasında oda gösteriminden, restorana tüm alanlarda misafirperver davranışlar üst düzeydeydi. Teşekkür ederim
Business
10/10
Exceptional
09 Dec 2019
Gürsel
Hizmet iyi depozitolu para istemelerine kızdım
Partner
10/10
Exceptional
04 Nov 2019
Sedat

Tranquille

Super
Business
10/10
Exceptional
04 Nov 2019
MURAT

Her zaman ilk tercihimiz

Lüks, konforlu, ulaşması kolay, çalışanları güler yüzlü, fiyat politikası fena değil. Uzun süredir İstanbul konaklamalarımda ilk tercihimsiniz.
Partner
8/10
Excellent
26 Sep 2019
Ирина
Неплохая гостиница рядом с больницей, соответственно есть гости проходящие восстановительный период. Район не очень, огромный плюс что рядом станция метро. Ресторан в гостинице средний, с рваненькими, пошатанными меню. Сам номер нормальный, грязновато правда на полу, есть стиралка, печка и микроволновка) для чего они так и осталось загадкой, посуды и остальной утвари в наличии нет) Вообщем отель оставил непонятное впечатление, вроде неплохо, но второй раз точно не остановимся!
Partner
8/10
Excellent
16 Sep 2019
Hakan

Visitor 34

Het hotel en locatie was goed.
De schoonmaak in het hotel kon beter.
De Douche had een slappe straal.
Ontbijt was goed maar duur in prijs.
Partner
8/10
Excellent
04 Sep 2019
Sinan

Çok iyi

Memnun kaldık sadece Outdoor-Pool ısıtmalı olsaydı daha güzel olurdu havadurumu 30 derece olduğu halde havuz çok soğukdu
Partner
10/10
Exceptional
26 Aug 2019
Emre hasan

Gayet iyi

Şehir merkezinde oldukça güzel ve konforlu odalardı. Modern ve şıktı.
Partner
8/10
Excellent
26 Aug 2019
Levent
Güzel di
Partner

Location & surroundings

Burgu Arjaan by Rotana
Altaycesme Mah. Samanyolu Sok, Istanbul, Turkey

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Burgu Arjaan by Rotana

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