Name: Baymont By Wyndham Grand Haven
Address: 1500 South Beacon Boulevard, Grand Haven, 49417, US

4/10

Poor

22 Jul 2026

Daniel

The room (106) was very poorly cleaned. The tub drain was heavily plugged with hair. The floor of the bathroom and sink area was very dirty. We had to wipe up some spilled water with a paper towel and the floor was either not moped at all or without due care. There were spider webs in the corners of the room with some debris clinging to them. These things do not require a great deal of effort to eliminate, I can only guess that little or no effort was given to cleanliness.

The breakfast rated a D letter grade. The staff was inattentive to guests and keeping food items stocked. I had to ask on both mornings of our stay for him to replenish the batter for pancakes.

8/10

Excellent

21 Jul 2026

kristen

Pool area could use attention.

8/10

Excellent

20 Jul 2026

Barbara

Room was clean and staff was friendly.

Partner

4/10

Poor

20 Jul 2026

Jeanine

Overall hotel seemed okay, however upon a late arrival we found blood on our sheets, we went to the desk, where they handed us new sheets.. again once we put them on the bed there was blood... went again to the desk and gave us another set... gross.

Partner

8/10

Excellent

19 Jul 2026

Christina

Room was average, no elevator and no central AC in the hallways. Pool and hot tub open until 11pm was nice but wasn’t very clean for the nightly price.

Partner

6/10

Pleasant

18 Jul 2026

Thomas

It was fine, but needs updating. Drain in shower was backing up

Self

4/10

Poor

18 Jul 2026

James

Room was not ready even though we arrived after 4:00pm. The air conditioner in our room ratted like a jalopy. Breakfast was fair at best even for a low cost chain hotel. An aging chain hotel that was not worth $300 a night

Friends

6/10

Pleasant

17 Jul 2026

Yevette

When we initially got there and got in our room, the room was not cleaned before we went in wet towels in the bathroom and running water. Foul odor in the room. Staff was not pleasant or helpful. after approximately two hours, they gave us a new room. Nobody greeted us when walking in the door although we had a good stay in grand Haven the hotel experience was not so good. hotdogs for breakfast are you kidding me?

Partner

6/10

Pleasant

17 Jul 2026

Mark

Hot tub was dirty and not very warm. No towels at the pool. Coffee was basically hot water, no taste.

Family

6/10

Pleasant

16 Jul 2026

Wesley

No microwave in room. No cups in bathroom. Shower leaked.

Partner

10/10

Exceptional

16 Jul 2026

Kaili

This location was perfect! I didn't have to drive more than 10 minutes- restaurants, grocery, and beach all nearby. I was pleased with the breakfast option. And my single king-size bedroom was lovely. I felt safe and slept great.

Self

2/10

Poor

16 Jul 2026

Mark

I didn't like anything. The shower wouldn't drain, it dripped all night. The mirror had blemishes on it. The floor was dirty. Sheets were on the bed inside out and it had a musty smell

Partner

8/10

Excellent

16 Jul 2026

David

Was a good stay

Family_with_children

8/10

Excellent

15 Jul 2026

Judy

Rooms were not ready at promised time but overall good stayb

Friends

4/10

Poor

15 Jul 2026

Alex

We stayed in this hotel exactly one year apart and the changes were very disappointing. The property has not been very well maintained. Damages not repaired or repaired poorly, stained sheets on one bed, dust collecting in highly visible/easy to clean areas, one room had a heavy smoke smell, we could even feel the carpet tack strip where the carpet meets the hardwood. To make it all worse, we reached out to the hotel about price matching to add an additional night, which the attendant said they would do, but we were denied. We would have just booked with expedia for the additional night had we not been lied to. The price was about $90 more per room and we had 3 rooms....We won't be back.

Friends

4/10

Poor

15 Jul 2026

Ryan

Just not a very nice hotel

Family

2/10

Poor

14 Jul 2026

Bruce

We were given a dirty room and I think it was because We checked in early which it shouldn’t matter we won’t be using you guys again been coming here in and off for the past 20 years!!
Thank you

8/10

Excellent

14 Jul 2026

Lori

The room needs updated and had a smell. At night the room was stuffy. But overall I would stay again for the convenience.

Family_with_children

10/10

Exceptional

14 Jul 2026

Douglas

It was great! Great staff, pretty clean, free breakfast.

Family

8/10

Excellent

13 Jul 2026

Eric

No complaints from me. !!!

Friends_and_family Family

8/10

Excellent

12 Jul 2026

helen

too tiny bathrooms very closed in

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Bradley

Reasonably priced and close to the beach.

Friends

6/10

Pleasant

10 Jul 2026

Gayle

Both bathroom sink and tub
drains were plugged up.
Bathroom tud fixtie

8/10

Excellent

08 Jul 2026

Roxann

Everything was clean. The breakfast were good!

Family_with_children

8/10

Excellent

07 Jul 2026

Oleg

Convenient location, comfortable bads and good breakfast.

Family

8/10

Excellent

07 Jul 2026

Greivin

.

4/10

Poor

06 Jul 2026

Lee

Not a good place for the money we spent. Will not recommend or ever go back

Partner

10/10

Exceptional

06 Jul 2026

Kristin

We enjoyed the proximity to the beach, dining, and highway. The pool was great and we enjoyed meals on the patio. The breakfast was perfect for our family, too.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

William

Clean nice facility

Partner

8/10

Excellent

03 Jul 2026

Tiffany

I want to do a shout out to the fella that was restocking the towels in the pool area. I was sitting just outside the pool handling a business call and he was sweet enough to pick up the towel cart across the tiles so that he wasn't interrupting my call. That was so very thoughtful. We have stayed at this hotel a few times now and we have always enjoyed our stays. My only suggestion is to get one more toaster in the breakfast area. There is always a line for the toaster. :D

Partner

8/10

Excellent

02 Jul 2026

Karen

Clean room. Appreciate the makeup remover wipes. Friendly staff. Good variety of free breakfast offerings. Greatly appreciate the dog-friendly amenity--it was a lifesaver--including the grassy area and poop bag station.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Debbra

Pool and hot tub were impeccable!! Clean and beautiful pool area. Breakfast was really cramped. The staff did a great job trying to keep up - the staff were great! Our first room didn’t have AC and it was super loud and noisy, thankfully there was another room available and the front desk was able to move our room. Over all great stay.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Kris

It seemed to have good reviews be we found it to be poor

Friends

10/10

Exceptional

01 Jul 2026

Michael

Room was very clean!

Partner

8/10

Excellent

30 Jun 2026

Zachary

Our first impression of the stay was the front desk worker. I apologize. I failed to get his name. Younger gentleman though. Very very nice. Everything was quick and easy and he was handling a line of guests with ease. Property was nice honestly. Pool was warm as well. Everything worked. The blow dryer was a little sketchy. We didn’t “have” to use it so it wasn’t a big deal but it smelled like it was dangerous. The only complaint isn’t even the hotel, more so our experience with other guests. There were a family in the hot tub from 6pm until well past pool closing time. We were unable to utilize due to this. They were all drinking alcohol as well. Which, I get it. It’s usually vacation. Have fun. But it just sucked we couldn’t use the hot tub. Regardless we would stay here again.

Family_with_children

10/10

Exceptional

29 Jun 2026

Edward

Clean rooms and great location. Super cheap stay

10/10

Exceptional

28 Jun 2026

Donald

Clean room, helpful staff

Family_with_children

6/10

Pleasant

27 Jun 2026

Tanya

The lights flickered in the bathroom. There was a line of mold in the tub under the fitted bathroom walls. No elevator on property. I understand there are only two floors. If you need medical assistance to move around, I do not recommend.

6/10

Pleasant

24 Jun 2026

Meaghan

Stayed for two nights for college tours with my son. Location is great as everything is within 30 mins. The beach is only 10 mins away. The property is definitely older. Dirty Fish tank in lobby gives you some insight on what to expect moving forward at time of check in. No elevator but we were able to hike our luggage upstairs. Not a deal breaker. The bathroom had a broken shower curtain that was falling off the wall. Made showers hard as the curtain rod hung in an angle and you couldn’t keep it shut. When we took the towels off the towel bar in the bathroom, those too fell off. The room had a distinct smell to it. We tried to run the AC unit to air it out but it almost smelled like mold. Again, for a decent price point, the stay wasn’t unbearable. Just nothing memorable. There’s a Holiday Inn down the road that was very nice. We will probably stay there moving forward when visiting Grand Haven. Otherwise, make the trip to Holland as you have many more options.

Partner

8/10

Excellent

22 Jun 2026

charles

Good pool for the kids. Otherwise older hotel. All doors did not look to outside.

Partner

10/10

Exceptional

22 Jun 2026

Tom

Have stayed here many times, always a great experience.

Partner

8/10

Excellent

21 Jun 2026

Kevin

Clean room, staff was friendly, nice hot tub

Family

8/10

Excellent

19 Jun 2026

Daniel

I truly enjoyed my stay. Room was comfortable and clean.

Self

6/10

Pleasant

13 Jun 2026

Rodney

The rooms were not that clean. The staff wasn’t very friendly just matter of fact, bathroom floor around tub has mold

Partner

10/10

Exceptional

13 Jun 2026

Bobbi

It was fine

Partner

10/10

Exceptional

12 Jun 2026

Adrissa

Stayed for 4 nights on a mini trip with my daughter and we loved our stay and the breakfast was great every morning with so many options. Will definitely stay again!

2/10

Poor

12 Jun 2026

Taylor

Dirty bed sheets and pillow covers and smelled like smoke

Partner

2/10

Poor

09 Jun 2026

Stephen

I would not stay here again. First of all the pictures look nothing like the actual hotel. There is no elevator to the second floor. So you have to carry all of your luggage up the stairs. The pool and hot tub area were very gross. Our room itself was clean and pretty nice no usb chargers tho.
But the entire facility was dirty and needed some TLC inside and out. Upon checking in, the front desk was very unhelpful (trying to be nice here)
They took my debit card for a $50 deposit and I was told it would be refunded immediately upon checkout. That was NOT true. Upon checkout, there was a different person who told me it was $100 and it will be refunded 3 to 5 business days.
Very disappointed with this stay and will never go back!

Partner

10/10

Exceptional

09 Jun 2026

Ted

Nice place with a great breakfast selection.

Self

10/10

Exceptional

09 Jun 2026

Thomas

Clean and well kept. Had a great breakfast!

Pet

4/10

Poor

08 Jun 2026

Elizabeth

Be warned, this place is filthy!

Friends_and_family Family

2/10

Poor

07 Jun 2026

Shilo

When we checked in we were given a room key and as soon as we walked in we could smell cigarette smoke. We walked right back to the desk and told the woman it smelled like smoke and she said she knew and as soon as she saw what room she was giving us she wondered if that would be okay. REALLY?! So we moved to another room and it did stink but not like smoke so we gave up and stayed in that room. Got unpacked and went to use the bathroom - the floor of the tub had been broken and somehow ‘patched’ like how you’d patch drywall(?). Very obvious and the tub floor had other cracks and moved wherever you stepped.
The rest of the room had several un-handyman repairs made on walls, the ceiling, trim, etc. like they used garage sale supplies and hired children to do the repairs. Everything felt dirty and unkept, the designated smoking area was RIGHT IN FRONT OF THE ENTRANCE, and the room was over $200 per night like it was a nice hotel! I’ll never stay again, it should be closed permanently, and I am mad that I drove 2 hours to get there to attend a wedding so I was stuck staying there even though it was disgusting.

Partner

10/10

Exceptional

07 Jun 2026

Brooklynn

Good

10/10

Exceptional

06 Jun 2026

Tanya

Everything was clean and the staff was very friendly

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Julie

Nice stay as always! I will be back!

Self

10/10

Exceptional

03 Jun 2026

Madelaine

The room was clean & quiet. The hostess in the breakfast area kept the area tidy. The hot portion of the breakfast changed daily which was nice.

Partner

6/10

Pleasant

02 Jun 2026

Beth A

The hotel was pleasant enough for an overnight stopover. Bed was comfortable. Paint on the wall in room was patched but not painted. Lights didn’t work in pool area. Bathroom was dated but functional. Missed breakfast but the coffee in lobby was good.

Partner

8/10

Excellent

01 Jun 2026

Nelida

The property is dated and it appears to be short staffed when it comes to cleaners. But every single interaction we had with the staff was wonderful and that goes a long way.

Family

8/10

Excellent

31 May 2026

James

The desk attendant was polite, the room was clean and comfortable, the breakfast was very good; however, the check-in was less than expected. Because we made the reservation through a third party, we had to pay a $100 security deposit to be refunded within 3 to 7 days if there was no damage to the room. We were not told about this with the booking and frankly it is the first time in all my travels this was required. Also, the room booked and prepaid, was one queen bed; they did not have a room with a single bed and upgraded us to one with two queen beds. With some discussion there was no additional fee. Overall the stay was good, I am just disappointed that we were not aware of the security deposit requirement.

Partner

6/10

Pleasant

31 May 2026

Julie

The information you sent me as to what was due at the property showed I paid a $50 deposit and owed 297 at checking. The hotel said no and that i owed 347 so I believe you owe be $50 back.

Family_with_children

10/10

Exceptional

31 May 2026

Christopher

Clean hotel with an excellent breakfast!

Partner

10/10

Exceptional

29 May 2026

Karen

Very pleased with the room. Comfortable bed. Great shower pressure. Good TV.

Partner

6/10

Pleasant

26 May 2026

Roger

Room was fine. The breakfast wasn’t all that good.
Eggs were rubbery. Bacon was meh. Not a ton of choices. If you like yogurts and cold cereal it’s fine.

Business

6/10

Pleasant

25 May 2026

Janice

Staff was not friendly or helpful.

Friends_and_family Family

8/10

Excellent

25 May 2026

Alta

Room was quiet and clean.

Self

4/10

Poor

24 May 2026

Cortnie

Shower was terrible, water flow was about the width of a pen. 2nd floor where we stayed smelled like marijuana even though it was a smoke free hotel. Toilet was broken and ran all night

Family_with_children

8/10

Excellent

23 May 2026

Julie

I have stayed here 3 times now so obviously I like the place. It's clean, the staff is friendly and helpful. Pool area is nice and clean. Breakfast has a lot of options. There are some things that could be taken care of to get it 5 stars from me, but all around it's decent place.

Self

6/10

Pleasant

21 May 2026

Debbie

Clean room. Staff helped put batteries in our
remote. Good breakfast. Convenient location.

Partner

8/10

Excellent

21 May 2026

Medford

No elevator

Partner

10/10

Exceptional

16 May 2026

Ashley

Breakfast had good options and was all hot and ready. Pool and hot tub were great. Rooms were clean. Could use kleenex boxes in the rooms

Family_with_children

6/10

Pleasant

16 May 2026

Heather

The breakfast offered was very nice and staff was friendly but the bed was awful! One of the worst night's sleep I've had. The property could use updating.

Partner

8/10

Excellent

15 May 2026

Dawn Elizabeth

The breakfast was advertised as continental but presented as a full breakfast bar with delicious eggs, biscuits and gravy, pancakes with trimmings and many other items. We were surprised that they actually charged us up front the security deposit saying it would be refunded in 3-10 business days. The hotel was not full and yet they placed people in rooms around us enough that we heard tv until 1am, water running, footsteps, conversation and even someone's cough. That made it hard to sleep even with ear plugs. The pool is nice, hot tub indeed hot, the beds comfortable. The lady who runs the breakfast bar was especially nice as well as the young lady working the desk in the am. The desk clerk at check in at 9pm was grumpy. The artwork, some created by the staff makes it homey.

Friends_and_family Friends

2/10

Poor

12 May 2026

Amanda

The main reason i had booked my stay at this property was due to all the wonderful reviews. Front desk staff was nice, he seemed new but still got me checked in without incident. Im not from the area so I relyed heavily on the actual reviews. I had gone down to the pool area from some relaxation. The pool temperature nearly matched the \"hot tubs\" water temperature. The front desk staff had come into the area and asked myself and other guests if the water was hot. When attempting to turn the jets on for the hot tub, they never fully engaged. They started and then stopped immediately. Spent only 20 minutes or so in the pool area. Went up to my room to shower, there was still a dirty washcloth hanging in thr shower. I ended up leaving and staying in my vehicle that evening. Very disappointing but thankful i didn't pay much for the room. It was far from the relaxing night i had planned.

Self

8/10

Excellent

11 May 2026

Michael

Had an issue with my reservation, I reserved a room with king bed and was given one with double queen. Was not informed about it until we arrived.

Partner

2/10

Poor

09 May 2026

Tammy

The hotel was very rundown and the lobby was dirty. The parking look looked like it had not been maintained. Check-in was good. Our room was nothing impressive. The bathroom and bedding were clean, but the floor had not been vacuumed. At 5:50 AM the next morning there was a dog in the next room barking for over an hour. Hotel Staff did try to contact the owner, but we’re unable to. We asked for a refund for our second night.

Partner

6/10

Pleasant

09 May 2026

Diane

breakfast was adequate, hot food was hot, coffee is acceptable

Partner

10/10

Exceptional

06 May 2026

Patrick

Nice one-night stay here. Rooms were spacious and comfortable. Breakfast had lots of options and was excellent. Pool and hot tub were nice. We especially liked the lobby, which had a drink station and books and games for kids.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Elizabeth

The pool and hot tub were great, the breakfast offerings were exceptional, the room was very comfortable!

Partner

8/10

Excellent

04 May 2026

Vicki

Lovely people and delicious breakfast…. Hotel older needs upgrades

Friends

4/10

Poor

02 May 2026

Mark

There was sweat sticking out underneath the heater/air conditioner. There was holes that were patched in the wall that were not painted. There was no plug on the phone so the phone did not work and the cabinet with the TV on was shipped on one top corner and one bottom corner price that she should be about half of what I paid

Partner

10/10

Exceptional

01 May 2026

Julie

Easy check in. Friendly and helpful staff. Rooms were nice and clean. The bed was was comfy, this is a big one for me! The pool area was clean and well kept. The only thing I would have liked is if breakfast went a little later, I thought that 9:30 was a little early to close it down. It was a good stay and I will be staying with them again.

Self

10/10

Exceptional

29 Apr 2026

Sue

I was very pleased with our stay. The staff was friendly and helpful. The room was clean and comfortable. We made use if both the pool and the hot tub during our stay and enjoyed both very much. The hand rail to the hot tub was a little loose and needs to be tightened, but the pool area was clean, well stocked and well kept. The breakfast was absolutely fantastic! Items on the hot menu varied by day and all were delicious! The best I have had anywhere! The breakfast room was clean and inviting. I would highly recommend this hotel to all my family and friends!

Partner

6/10

Pleasant

24 Apr 2026

Sheri

We could not control the room temperature and there was mold on the bathroom ceiling.

Family

10/10

Exceptional

19 Apr 2026

Prabhjeet

It was very good for price. Would like to go again.

Family_with_children

8/10

Excellent

19 Apr 2026

Harley

Good breakfast, nice hot tub and pool. Room needed lots of updates and repairs. I would stay here again

Family_with_children

4/10

Poor

19 Apr 2026

Lexie

Kids running upstairs and yelling in the hall had go to staff 2 times

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Anne

Very old tired property. My first nonsmoking room assigned to me smelled so horribly of cigarette smoke that I turned right around and went back to the front desk to ask for another. The receptionist was very kind and gave me another room...which smelled odd but not of smoke. When my sister checked in later that evening and met me at the funeral for which we were in town, she complained that her room smelled of smoke...turns out they gave her room 108 the one I had complained about. So it was not just me who noticed. The drawers were falling apart and the curtains were stained and torn. The back door to floor one from the parking lot (that is supposed to be only accessible by card key for safety) was never locked or needed a card key so I didn't feel very safe. The back entrance always smelled like marijuana. The bedding was clean and the staff was very kind though.

Self

8/10

Excellent

10 Apr 2026

Jarrig

The place was clean, rooms were spacious enough, staff were very courteous. It was very quiet

Self

10/10

Exceptional

09 Apr 2026

heriberto

everything was great from check in to check out, breakfast was also good. no problem at all

Friends

10/10

Exceptional

05 Apr 2026

Kimberly

The breakfast was fantastic. The pool and the hot tub were clean and in good working order. The pool wasn't too cold. It was a good experience. We could have used more (or bigger pillows-when did hotels start cutting their pillows in half?). Also, more than on baby garbage can would be nice.

Family

8/10

Excellent

29 Mar 2026

dawan

Room was very clean breakfast was ok also will still again it quite hot tub was nicr and hot

Business

10/10

Exceptional

28 Mar 2026

Paula

My room and overall hotel was very clean. Hot tub and pool well maintained and great temperature. Really nice breakfast with lots of choices. The bed was extremely comfortable with multiple pillows of varying firmness. I’m in my sixties so I really appreciated the comfortable bed.

Self

6/10

Pleasant

22 Mar 2026

John

Couldn't use the tub and the bathroom was just kinda gross. Not sure if this is the case with dog-friendly rooms, but pretty poor condition and felt pretty cheap (not in a good way).

Friends_and_family Friends

8/10

Excellent

16 Mar 2026

Nicole

Breakfast was good.

4/10

Poor

14 Mar 2026

david

The staff were great. But, the only property was frustrating. The pool access was not as advertised. The clientele were a mix of long term residential, including folks who were clearly disturbed.
This was my 2nd visit to the property. There will not be a 3rd.

6/10

Pleasant

02 Mar 2026

Stanley

A few items appeared to be in poor repair. Mattress was lumpy, tub plug not functioning. Otherwise clean and Okay.

Partner

10/10

Exceptional

24 Feb 2026

Michael

Yes

Family

4/10

Poor

21 Feb 2026

Madelyn

The room was not very clean or well taken care of- yellowed spots all over the towels, long hairs all along the baseboards, chipping paint, and the shower was clogged from the moment we turned it on. No towels in the pool room either. Other than that, the hot tub was nice and warm and the bed itself seemed clean

Partner

8/10

Excellent

19 Feb 2026

Jacklyn

nice staff

Partner

10/10

Exceptional

18 Feb 2026

William

Great place