Name: OYO Hotel Mona Lake Muskegon
Address: 3450 Hoyt St, Muskegon, MI 49444, 3450, Elkhart In, 49444, US

8/10

Excellent

21 Jul 2026

Robert

Bed was comfortable
No wash clothes

4/10

Poor

20 Jul 2026

Linda

Under par Motel in a crappy location, not a hotel

Family

6/10

Pleasant

19 Jul 2026

Robert

The outside property is run down and old. Driveway is terrible. Rooms were okay but not enough towels. Used it for just an overnight
Beds were fine. A lot of locals using it as their home
More like a roadside motel.

Partner

6/10

Pleasant

19 Jul 2026

Maria

First, check to see if it’s Biker Week in Muskegon before visiting. We got the last room and every hotel was packed! Staff was VERY nice. She made me feel welcome even though it was evident something was happening to her computer system to make reservations messy and that would be stressful. I felt like we were in good hands and that goes a long way! That said, we definitely got what we paid for. Decent floors, lots of channels on tv. Beds not super comfortable. AC was nice on a toasty day but also noisy to run. Bathroom door doesn’t fit right so it didn’t fully close. Shower curtain rod is about to fall down. Pleasantly surprised to have a mini fridge and a microwave in the room. Bummed there was no coffee to be found anywhere. No washcloths to be found and no bath mat. Again, got what we paid for so it’s fine. Discerning travelers may like to know that the surrounding area is a little run down and three motels surround a liquor store at the main street access point. Motel location is a very short trip from central restaurants and shopping centers. Great staff was the different between this being a two star review. It’s not a four or five star facility so that puts it at three. She deserves a raise. Rooms need some love.

Partner

4/10

Poor

12 Jul 2026

Amanda

Front desk was really nice just not a good area, not clean and smells like weed in our room. Towels were awful and no wash cloths just went without!

Friends

2/10

Poor

12 Jul 2026

Patricia

Didn’t realize we were checking into a homeless shelter. The linens on the bed had cigarettes ashes in them and the staff just handed me sheets to change the bedding myself when I mentioned it to them. The key card deactivated first thing in the morning locking us out, while we were trying to load up…

Partner

2/10

Poor

08 Jul 2026

Sierra

I booked two nights online and at no point did it say I had to prepay so I did not. When I showed up, first of all, the hotel looks hidden and to forever to find. It's not in a good area and the road back to it looks like you aren't supposed to drive down it. When trying to check in, they informed me that because I did not prepay that they didn't have a room for me and it was prepay only. I saw how sketchy and run down the place was and told them that's okay I'll find somewhere else. While waiting in the car trying to find somewhere else to stay at 10pm at night the manager knocked on my car window to tell me she found a room but I declined because I would not have felt comfortable staying there at all, especially with my child. The outside does not look like the pictures. Do NOT recommend.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Nathaniel

Rooms where nice and clean and staff was helpful only some security worries like certain censors not working to get in the property , bolt that locked the door wasn’t working properly and the

2/10

Poor

07 Jul 2026

Elijah

Went to check in on the 3rd of July after having my room booked for 2 WEEKS!

Posted at the door was “all reservations not paid in full upfront, were canceled and given to another patron”

Like WHAT?!

So I was forced to go to a motel down the road and book a same day room on the 4th of July weekend!!! The guy at the other motel said this happens a lot. The receptionist was awful to deal with.

Partner

2/10

Poor

04 Jul 2026

Kyra

I found black mold in the shower and fridge. My room wasn’t even made when I showed up and I arrived an hour after check in, staff told me there was little to no communication between them. I watched the staff “clean” my room and it was just mopping the floor. One of the beds was broken. I didn’t use any of the sheets that were provided because they didn’t seem clean. I was told by a local that this is a very bad area to stay in!

Self

10/10

Exceptional

03 Jul 2026

Nabil

It was the only hotel that had a room left and it wasn't bad for the stay at all

Family

4/10

Poor

30 Jun 2026

Ian

Hotel should cost $25 per night. Looks like it’s a permanent residence for people. Pictures are deceiving.

Friends

10/10

Exceptional

30 Jun 2026

Catrice

The staff was friendly and super helpful! The room was nice enough and the ac worked well. Would definitely stay here again.

Family_with_children

2/10

Poor

29 Jun 2026

Brooke

The property looks abandoned when you pull in. Hotel has an awful smell. The pillows were stained yellow and everything was visible not kept up well. Do not spend your money to stay here.

Partner

4/10

Poor

28 Jun 2026

Austin

Will never stay here again. Drive was FILLED with potholes, and it looked like it was right out the ghetto. People loitering around cars that weren't theirs, and I'm pretty sure I watched a family move in.

2/10

Poor

28 Jun 2026

Marna

Made reservations (2rooms) 3 weeks prior plus another person had 1 room reserved. At arrival was told overbooked and they only held prepaid reservations. Our 3 rooms were canceled. But was glad after seeing the property. Did not feel safe or that room would be clean. People standing in open doors, weedy and trashy parking area. Front area overgrown and unclean. Just generally way rundown. Was concerned our upscale SUV might be broken into. A Lexus pulled up behind us. Made reservations same day as arrival. Must have prepaid as they still had a room. But after checking in and going to room they came back to check out. Don’t know about them getting a refund. Soooo glad we did not prepay. The front desk lady did come outside as we were still there trying to figure out what to do and asked if all 7 of us wanted to stay in 1 room because she did have one room available. What a joke. At any price it is overpriced!!!!

Family_with_children

2/10

Poor

28 Jun 2026

Danielle

Terrible service. Terrible rooms. Terrible staff. DO NOT come to this hotel. Days Inn next door is way better.

Partner

10/10

Exceptional

26 Jun 2026

Jude

The staff is very nice.

Pet

10/10

Exceptional

26 Jun 2026

Jude

The desk staff are very nice.

Pet

2/10

Poor

25 Jun 2026

Rachel

This was possibly one of the worst stays I have ever experienced. The facilities were horrible. I felt unsafe the whole stay.

Partner

2/10

Poor

24 Jun 2026

Ethan

Absolutely miserable experience. Would not even recommend this place to an unhoused person.

Friends

8/10

Excellent

23 Jun 2026

Azhar

The price is good, the room is clean, and the hotel overall is good and acceptable.

Family_with_children

10/10

Exceptional

21 Jun 2026

Jordans

It was truly incredible; I'm satisfied.

Self

2/10

Poor

18 Jun 2026

LACEY

This is one of those hotels that people live at. Like it had long term renters. Do not bring a family here. Lots of traffic and people in the parking lot through the night. We had to bring everything in from our vehicle because we were afraid we would be robbed. There are literally stickers on the inside of the door too the room saying that you should padlock the door for your own safety.

Family_with_children

6/10

Pleasant

21 May 2026

Matthew

Ver clean renovated room. Not so nice area neighborhood though. Very noisy people in the hallway and next to our room.

Partner

6/10

Pleasant

09 May 2026

Jude

The staff was very helpful with my veteran son and myself so he could secure some housing.

Self

2/10

Poor

06 Apr 2026

Christina

Okay first we get up to our room and the smell could knock you out floors were sticky window was cracked garbage can was full of old moldy coffee grounds the stairs going up B to our room the hand rail was duct taped when I took my dog out they bitched because I didn’t take her across the street all she did was peed on weeds and dirt so do not stay at this place it is a true dirt hole you just don’t feel safe

Partner

4/10

Poor

06 Apr 2026

Daryl

I had to clean the room when we got here. The sheets had stains. I wouldn’t wash my dog with the towels. I don’t think the reins have been cleaned good in a long time

Partner

4/10

Poor

23 Mar 2026

Logan

No key had to have maintenance let me I to my room

2/10

Poor

10 Mar 2026

Julissa

DO NOT STAY HERE! I needed a place to stay for my small business trip and I understand that you get what you pay for. First gentleman was nice but the tall man of Indian descent was rude at checkout when I asked for a receipt of my deposit going back on my card. I couldn’t understand his accent so he started yelling at me saying they don’t give receipts. My room was okay but there was hair in the shower and on the day of checkout there was a roach in the bathroom. They have two buildings which one is a long term stay that is very dirty and the outside of both buildings are in horrible condition. It wasn’t until I entered the second building that the hallway looked decent. The road that the motel is on looks like it’s on a closed street with many potholes that I passed it up on my first attempt. I should’ve listened to my gut and gone elsewhere but I was exhausted from a three hour drive plus an eight hour workday. Stay at your own risk.

Self

4/10

Poor

09 Mar 2026

Romeo

Sketchy

Self

2/10

Poor

15 Feb 2026

Nicole

The room was super cold all night the floors were freezing

10/10

Exceptional

08 Feb 2026

Julius

Ok

2/10

Poor

25 Jan 2026

Katherine

Place is horrible

Leisure Partner

10/10

Exceptional

10 Jan 2026

Esmeralda

Being situated in an accessible area made this hotel a good choice. The overall stay experience was calm and hassle-free. Staff support was reliable and professional.

Business_and_leisure Self

10/10

Exceptional

19 Dec 2025

Colin

Excellent value for the level of comfort provided. It felt more like a private retreat than a standard hotel experience

10/10

Exceptional

19 Dec 2025

Alistair

The staff were attentive without being intrusive, and every small detail seemed thoughtfully planned. It’s rare to feel genuinely looked after while still having complete privacy

10/10

Exceptional

16 Dec 2025

Gary

Room was super clean, spacious. Front desk lady was super nice. Great costumer service

10/10

Exceptional

14 Dec 2025

karl

I really liked the room. Staff was very helpful.

10/10

Exceptional

11 Dec 2025

Gary

Cheap, great costumer service.

10/10

Exceptional

10 Dec 2025

Olivia

Beautiful interior with a cozy, welcoming atmosphere.
All amenities were well-maintained
We would definitely stay here again.

10/10

Exceptional

07 Dec 2025

Jolene

Really enjoyed my stay; everything felt comfortable and smooth.Would happily come back again.

10/10

Exceptional

06 Dec 2025

Holden

The stay felt relaxing with a well-kept room and quiet surroundings. Cleanliness was consistent in all areas. Staff members were helpful and approachable. It was a smooth experience overall.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Blaine

The hotel felt warm and welcoming. Rooms were spotless with organized setups. Staff assistance was excellent. A wonderful experience.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Magnus

Spacious room with a simple and elegant design. The hotel ambiance was soothing. Staff were approachable and kind. A very satisfying visit.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Kynlee

A neat property with calming interiors. The room offered great comfort and cleanliness. Staff assistance was quick and helpful. A truly pleasant experience.

Business_and_leisure Self

2/10

Poor

25 Nov 2025

Gary

I found roaches in my hotel room.

10/10

Exceptional

24 Nov 2025

London

The hotel exceeded expectations — modern facilities, fast Wi-Fi, and excellent customer service.

Business_and_leisure Self

10/10

Exceptional

22 Nov 2025

Jordyn

Welcoming gestures from the reception team set a friendly tone. Room cleanliness was well above average. Lighting matched the layout perfectly. Service remained dependable.

Business_and_leisure Self

10/10

Exceptional

18 Nov 2025

Madden

Loved the modern design and nice atmosphere of the hotel.

Leisure Self

10/10

Exceptional

15 Nov 2025

Nancy

staff were exceptionally friendly and helpful from check-in to check-out. Our room was clean, and comfortable.

10/10

Exceptional

15 Nov 2025

Franklin

Convenient location made our short family stay very easy. The room lighting was calm and soothing. The bed was clean and supportive. The staff ensured we felt comfortable throughout.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Eileen

Our one-day family stay was very smooth as the location was easy to find. The room had bright lights and was well maintained. The bed was soft and perfect for resting. The staff was supportive and quick to respond.

Business_and_leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Simon

The hotel exceeded our expectations — beautiful interiors and friendly staff.

Business Self

10/10

Exceptional

07 Nov 2025

Alaia

Check-in was quick and easy, and the staff made us feel welcome immediately.

Business Self

6/10

Pleasant

03 Nov 2025

Elliott

Great staff. They seem to be investing in the property. However, they have a long way to go.

Leisure Self

10/10

Exceptional

02 Nov 2025

John

Excellent service from check-in to check-out. The reception team was especially helpful with local recommendations.

Business Self

10/10

Exceptional

31 Oct 2025

Samantha

Room was clean & it was super cheap.

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2025

Andi

Excellent stay! The room was spotless, and the staff were incredibly kind and helpful.

Business Self

2/10

Poor

21 Oct 2025

April

Kids hanging out, broken windows!

Leisure Family

10/10

Exceptional

21 Oct 2025

Rylie

My stay was pleasant from start to finish. The property is peaceful, the staff is professional, and the room was well designed. It felt refreshing and comfortable throughout my visit.

Business Self

10/10

Exceptional

20 Oct 2025

Brylee

One of the best experiences I’ve had recently! The staff made me feel very welcome, and the room was spotless. The food quality was excellent, and the service was quick. Worth every penny spent here.

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

Olive

Had a wonderful stay! The staff were so welcoming, and the rooms were spotless. Would definitely come back again.

Business

10/10

Exceptional

12 Oct 2025

Milani

The hotel exceeded my expectations in every way — cleanliness, comfort, and customer service.

10/10

Exceptional

10 Oct 2025

Amelia

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

10/10

Exceptional

30 Sep 2025

lake

Had a fantastic stay—clean rooms, friendly staff, and great location. Everything was well-maintained and comfortable. Highly recommend for a relaxing, hassle-free experience. Would definitely return!

Business_and_leisure Family_with_children

10/10

Exceptional

23 Sep 2025

GARY CRONKRIGHT

IT WAS VERY COMFORTABLE.

Leisure Self

6/10

Pleasant

21 Sep 2025

Jessica

Ok

Leisure

2/10

Poor

20 Sep 2025

Randall

Not the same as pictured cockroaches frist room they gave us was not ready gave us other room

Leisure Partner

2/10

Poor

16 Sep 2025

LaTanya

The room had cockroaches in it

6/10

Pleasant

30 Aug 2025

Thomas

I want to like this property. They are trying. Newly redone rooms that have all new flooring, paint, beds are very nice. The hotel itself is old and has seen better days. I think they're working on it but the parking lot and surrounding area seems a little time warn and not real safe. Leaving our motorcycles out gave us a moment's pause. Staff is excellent and very nice. Heating units and low water pressure took away from the experience. No washcloths and just the bare basic soap with no shampoo and time worn towels. Got to give them credit for trying and give the staff kudos for taking care of us. Everything is headed in the right direction. I hope they get this upgraded externally as well as they have done the rooms. A little more intention with showers and water pressure and heat a/c. All in all it was clean and comfortable but I'm not sure I would bring my other half to stay overnight

8/10

Excellent

29 Aug 2025

Larry

I gave a friend a couple nights in a hotel. He needed it. I paid for the room. Check in requesting an additional/ his credit/ debit card..He does not have either. Very inconvenient

2/10

Poor

25 Aug 2025

Beth

This place is disgusting. The hotel clerk was very nice and I thought everything was okay but I soon as I drove back to the building where my room was there's debris all over the parking lot it looks desolate I go to my room and I immediately smell musty odor it's dark it is nothing like the pictures posted on Expedia and there are stains on the sheets. So I didn't even take my things into the room I turned around and I went right back to the front desk and I asked to check out and she said no problem and that I would get a refund. That was over 2 weeks ago and now through Expedia I'm fighting for my refund and the hotel has told Expedia that I was a no-show. If I was a no-show how did they authorize my debit card $50 for incidental deposit? When I call the hotel to find out what's going on with my refund they're acting like Expedia is the one not trying to give me a refund.

Leisure Self

2/10

Poor

15 Aug 2025

Rollin

It is not worth putting your life in Jeopardy over saving Money This Is. Literally Like a crackhead Housing. Not even 20 minutes in. Already have cups. All over the place came in a family trip. Feeling very unsafe. I wish I would’ve took the time to read the comments.

2/10

Poor

11 Aug 2025

melissa

Mold on air conditioner

2/10

Poor

10 Aug 2025

Karla

No rooms available

The hotel didn’t respect the reservation. When checking in they stated didn’t have rooms available, just for the ones pre payed and that they didn’t recommend booking through third parties.

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

James

This place looked like a homeless shelter. People hanging out in the parking lot. It was loud and noisy. The hallways and everywhere except inside the room was dirty and unkempt

Business Self

8/10

Excellent

06 Aug 2025

Sarah

I liked that the property smelled better than most properties that are at this price range. The room was clean and the bed was comfortable.

What I didn't care about this property was that the area was dirty outside of the property, it felt extremely unsafe outside and there was not much that a single woman could do to make herself feel safer other than stay in her room.

Leisure Self

6/10

Pleasant

04 Aug 2025

russell

I only stayed 1 night. The property is hard to find. Vacant building next to property. Overgrown shrubs on vacant lot and on the property. Lake Mono is across a busy highway, not on the property. Felt unsafe being there.

Leisure Self

4/10

Poor

03 Aug 2025

Kathleen

I would not recommend this hotel to anyone it was awful there were people using drugs in the parking lot there was a homeless guy sleeping in the stairwell the doors were not securely locked only the door to the motel room itself had a lock the other ones were wide open this was a dirty on staffed Motel there's no telephone in the rooms they complained when we had four guests on our reservation and we only had two towels and we asked for more it was awful

Leisure Family

2/10

Poor

02 Aug 2025

Coretta

The sheets had stains in them and the front desk was rude and disrespectful so we checked out no manager to even talk to to get any kind of resolution

Business Family

2/10

Poor

28 Jul 2025

William

Very unsafe property. Down an unlit street, one lane wide. Very dark. Very dingy. Several disclaimers about lost or stolen property. People were standing in the parking lot watching every move we made. Felt unsafe from the start. Left immediately. I would like a refund. We didn’t even bother to check in

Leisure

6/10

Pleasant

27 Jul 2025

Justin

Check in process was easy, room looked clean when I went into it, had to deal with people yelling in the middle of the night and arguing and other rooms. Check out was easy, but the lady at the desk was a real jerk.

Friends_and_family Friends

2/10

Poor

27 Jul 2025

Amanda

Not a family friends place

As soon as i walked in the lady working the front desk immediately started complaining that i was there to a woman sitting in the lobby with her children working with her. As soon as she was finished complaining about my presence, she got on the walkie figuring out which rooms were due for check out and room numbers owed amount leaving me to stand there for the next 5 minutes before she had even said hi to me. I immediately asked for my reservation to be canceled. It was dirty, uninviting, older men and women smoking everywhere and bugs crawling all over inside. This was not a place i felt safe having my family. It looked nothing like the photos and definitely not somewhere worth $100

Friends_and_family Family

2/10

Poor

26 Jul 2025

Peter

One of the mornings we were there the local SWAT team came to apprehend criminals that were staying across the courtyard from our room. The list of deficiencies in terms of house keeping are to numerous to list. I'll never return.

Business

4/10

Poor

25 Jul 2025

Sandra

Not so good , broken microwave, no light bulb

2/10

Poor

23 Jul 2025

William

The pictures were not of the motel. It was a disgusting room with a disgusting stain on the bed. We left right away and got a room at the comfort in. The place was a pile of garbage and used fake pictures

4/10

Poor

20 Jul 2025

Jodie

At $100 it was twice as much as should have been

4/10

Poor

16 Jul 2025

Bruce

Look. This place should not be listed in Expedia; it should be condemned. Apart from a great 6-yr staffer, the place is a dump. I direct my upset at the landlord (slumlord) and the deceptive photos on Expedia.

Business_and_leisure Self

2/10

Poor

15 Jul 2025

Krasimir

Did by mistake reservation and no one responded to my msgs and calls

2/10

Poor

15 Jul 2025

Jayson

The place had roaches and the price point for hotel does not match quality

Business_and_leisure Family

2/10

Poor

14 Jul 2025

Leora

Disgusting – Cockroaches in the Bathroom and by th

I stayed at OYO Mona Lake Motel in Muskegon and had to leave shortly after checking in. There were cockroaches in the bathroom and crawling near the window. I even took a picture of one — that’s how bad it was.

I know some people book budget places to save money — I get it, I was doing the same. But this one? Not worth it at all. It felt dirty, unsafe, and neglected. The front desk didn’t seem surprised when I complained, which tells me this isn’t a one-time issue.

I ended up leaving and paying more just to feel clean and safe somewhere else.
If you’re even considering staying here — DON’T. It’s not worth the stress, the bugs, or risking your health. You can do better.

Partner

6/10

Pleasant

13 Jul 2025

Dawn

Not really kept up. People drinking and smoking outside. We just slept there. No place I would stay again. But I guess you get what you pay for

Leisure Partner

6/10

Pleasant

12 Jul 2025

Carly

Overall room was comfortable, quiet, well kept. However, the road to get there was difficult to find and then the secondary road was the most pot holes I have ever been on. There some other oddities.

Leisure Family

4/10

Poor

12 Jul 2025

Ashley

Yikes!!! Cheap way out.

You’re definitely getting what you pay for. $103 a night, wrong room. Unexpected fee’s Dirty floors. Little to none soap, shampoo ect. Not cleaned properly, Bare minimum!! I’m glad it was only a quick night short stay. I won’t be back again.

Partner

2/10

Poor

11 Jul 2025

Becky

Signs were posted saying they were not responsible if your car was stolen or broken into. The place was filthy, run down and old. Front desk could not get computer to work. We did NOT stay there! This place is misrepresented on your web site!

Leisure Family

2/10

Poor

10 Jul 2025

Maya

Property was not as pictured, did not look safe or clean, decided it was not safe for me and my sister to stay here, no refund available. STAY AWAY.

2/10

Poor

08 Jul 2025

Nicole

This property is a SCAM. These pictures are clearly edited and in no way, shape or form a legit representation of this location and hotel. We pulled up and drove off immediately. The building was so dilapidated, we passed it at first thinking it was an abandoned building. The windows are busted and boarded up, landscaping is higher than the building, the place is disgusting. Do not stay here if you value your life.

Leisure Family_with_children

4/10

Poor

08 Jul 2025

Jennifer

Staff was great and very nice, but the room was nasty. Old dirty pillows that smelled, shower obviously wasnt clean because it still had hair in it, room had a really bad smell, no phones to ring front desk, night stands had some type of grease on them. Our last night we had water leaking from bathroom fan so we were moved to another room which wasn't as bad. Makes me wonder why someone would even have the gross room even available to stay in. Never again will we stay there.

Leisure Partner

2/10

Poor

07 Jul 2025

Chirag

Not a good condition of the rooms

Leisure Family_with_children