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Best Western Plus Waterloo & Cedar Falls

Waterloo - IA · United States

205 W 4Th StreetView location

8.6/10Excellent604 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Waterloo & Cedar Falls

Located in the heart of downtown Waterloo, Iowa this gorgeous property will become a symbol of the revitalization coming to the area. When you hear Best Western Plus Executive Residency Waterloo & Cedar Falls, think of modern amenities and thoughtful design.

From a relaxing weekend stay in one of our beautiful Best Western Plus rooms to an extended stay for our business travelers in one of our gorgeous Executive Residency suites, be prepared to feel at home.

In addition to exceptional amenities and customer service, we provide a central location to many local attractions, restaurants, and sporting arenas. Let us not forget to mention the best part of the property; our direct skywalk connection to the Five Sullivan Brother Convention Center.

Read more about this hotelShow less

When you stay at Best Western Plus Waterloo & Cedar Falls in Waterloo, you'll be connected to the convention center, just steps from Five Sullivan Brothers Convention Center and Waterloo Convention Center.

This hotel is 0.2 mi (0.3 km) from Cedar River and 0.3 mi (0.4 km) from Phelps Youth Pavilion. Make yourself at home in one of the 171 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.

A roundtrip airport shuttle is complimentary during limited hours.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 6 per night
    • Pet deposit: USD 100.00 per stay
    • Pet fee: USD 25 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Five Sullivan Brothers Convention Center 0.1 km / 0.1 mi
Waterloo Convention Center 0.2 km / 0.1 mi
Cedar River 0.3 km / 0.2 mi
Waterloo Center for the Arts 0.4 km / 0.3 mi
Phelps Youth Pavilion 0.4 km / 0.3 mi
Grout Museum of History 0.6 km / 0.4 mi
Young Arena 0.6 km / 0.4 mi
John Deere Tractor & Engine Museum 1.4 km / 0.9 mi
Pat Bowlsby Off-Leash Dog Park 3.9 km / 2.4 mi
Allen Memorial Hospital 4.3 km / 2.7 mi
MercyOne Waterloo Emergency Care 4.4 km / 2.7 mi
MercyOne Waterloo Podiatric Care 4.5 km / 2.8 mi
MercyOne Waterloo Pain Management 4.5 km / 2.8 mi
Lost Island Waterpark 6.8 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 171
  • Number of floors (main building): 10
  • Suites: 69
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 30 more facilities & services
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • SupermarketExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 3
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • Indoor freshwater pool
  • CasinoExtra charge
  • TV lounge
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 5 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable10 photos

    Best Western Plus Waterloo & Cedar Falls

    Room QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable12 photos

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Satellite TV
    • Desk
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 5 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable13 photos

    Best Western Plus Waterloo & Cedar Falls

    QUADRUPLE STANDARD

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • TV
    • Wi-fi
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 5 m²ROO.H6-1
    Room AccessiblePhoto unavailable11 photos

    Best Western Plus Waterloo & Cedar Falls

    Room Accessible

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-1

    Room amenities

    • Wi-fi
    • Satellite TV
    • Wheelchair-accessible
    • TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Waterloo & Cedar Falls

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 5 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable11 photos

    Best Western Plus Waterloo & Cedar Falls

    Room Accessible KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Satellite TV
    • TV
    • Wheelchair-accessible
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Waterloo & Cedar Falls

8.6
Excellent
604 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Nancy
Great hotel enjoy the town!
10/10
Exceptional
26 Jul 2026
Sara
Room was clean and cool. Pool area was clean and maintained. Breakfast was great. The restaurant served fast and good food. Enjoyed our stay!
10/10
Exceptional
24 Jul 2026
Lawre
Front desk staff was incredible all during our stay! When we arrived we realized our truck wasn’t going to fit in the garage. They allowed us to park in front of the hotel. Also really appreciated the guest laundry machines as my husband is riding RAGBRAI. Walkable area with several restaurants nearby and we enjoyed martinis at the lounge. Great place to stay in downtown Waterloo!
8/10
Excellent
21 Jul 2026
Linda
Clean room, pleasant staff, good breakfast.
Partner
10/10
Exceptional
19 Jul 2026
Mandi
This was a nice hotel with a great breakfast selection.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
SUZANNE
The hotel was clean, friendly staff. We had no issues. It was downtown but parking was easy to use and it has an enclosed 2nd story walkway. They validated you parking ticket so no extra charge.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Diane
This place is very nice, clean and breakfast was awesome. Definitely go back again.
Family_with_children
10/10
Exceptional
22 Jun 2026
Connie
The staff (particularly 2 ladies working the afternoon-evening shift) were extremely helpful in setting us up with handicapped parking for the 2 nights we were there. We had to unexpectedly cancel for 1 night, and they were also helpful in seeing this through for us.
We were very happy with our stay.
Pet
8/10
Excellent
21 Jun 2026
Wayne
Room was clean and well maintained.
Partner
10/10
Exceptional
20 Jun 2026
Wendy
I stopped here after a long drive from ATL and was super tired. This was a lovely place to stay and will definitely return.
Self
8/10
Excellent
17 Jun 2026
Candace
Clean and quiet. This was our 2nd stay. We will definitely stay there again on our next visit to Waterloo.
Partner
2/10
Poor
16 Jun 2026
Colin
This hotel charged me a second time for the room I prepaid for. Once I brought this to their attention they issued a refund but would not deposit the money back to me before 7-10 days. My room was also not ready at check in time.
6/10
Pleasant
14 Jun 2026
Judy
The gal at the front desk was very pleasant and helpful. One elevator was not working and the other one was slow and in a hotel with 10 floors, there was a lot of waiting. Our room was nice and beds comfortable. Parking was little inconvenient- on the street or in the parking ramp. A long way to bring and take out luggage. The pool was small but our grandson enjoyed it!
Friends_and_family Family
8/10
Excellent
08 Jun 2026
Randy
Breakfast staff was attentive and worked hard to keep the placed clean and stocked.
Family_with_children
10/10
Exceptional
07 Jun 2026
Roger
Breakfast was great. Nice staff. Clean room. TV, refrigerator, and coffee maker in great condition. Restaurant/bar had a good selection of food and drinks and prices were descent. Our food was really good and was ready in a reasonable amount of time. We especially liked the waitress/bar tender Helen!
Partner
10/10
Exceptional
05 Jun 2026
Suzanne
Very clean room. Helpful front staff about parking and restaurants nearby. Breakfast was good with a lot of choices. Staff always filling when food gets low and cleaning area and tables.
Partner
8/10
Excellent
26 May 2026
Jean
I didn’t like the fact that the room is only cleaned once a week, especially cleaning the bathroom and dumping the trash.
Family
6/10
Pleasant
23 May 2026
Mattie
The bathroom was too small.

Door hit against tub. Would like room to be cleaned daily.

Not enough parking outside for registration.
Friends
10/10
Exceptional
21 May 2026
Brian
Great place to stay with good food nearby.
Self
10/10
Exceptional
16 May 2026
Herbert
Parking is across street, not convenient for checking in and out. Elevators are only available with your key card and only one of two worked. No stairway access to rooms so even lower floors need to use the elevator and when one was out it took 10 minutes to get up to your room. Parking is extra $5 per day.
Friends
10/10
Exceptional
16 May 2026
Charles Veal
Very clean room, staff was nice, breakfast was good and delicious and plenty of it.
Family
10/10
Exceptional
05 May 2026
Kristine
Clean room
Parking close
Partner
6/10
Pleasant
03 May 2026
Delbert B
The property condition was okay. There was a humming noise in our room which was quite disturbing. I think it was the ice machine that was next to our room. The guest above us kept getting up throughout the night and kept stamping. This lasted into the early hours of the morning I’m not sure what was their problem. The heating system was noisy as well. Despite the noise issued expressed, the hotel was okay.
Partner
10/10
Exceptional
03 May 2026
Larry
Staff was great.
10/10
Exceptional
03 May 2026
Daniel
Poor sattelite TV
Partner
8/10
Excellent
18 Apr 2026
Leticia
Clean room
Partner
10/10
Exceptional
12 Apr 2026
Jarita
The meal at Ari’z was good. I enjoyed the breakfast meals that were free. The staff was friendly and helpful.
10/10
Exceptional
04 Apr 2026
Christina
Friendly and helpful staff
Partner
10/10
Exceptional
09 Mar 2026
Erin
There was no hot tub and i thought there was suppose to be one. I normally only book hotels with hot tubs so i can relax in it in the evening.
Friends_and_family Family
2/10
Poor
01 Feb 2026
Leah
Shower was clogged. Called twice and no one ever came to fix it.
8/10
Excellent
26 Jan 2026
Matt
Clean rooms!
10/10
Exceptional
25 Jan 2026
Marilyn
People at the front desk explained everything, very helpful, & we could understand what they were saying. The whole building, this includes lobby, rooms, pool, & breakfast area, clean!! It is so nice, stay over at CLEAN, FRIENDLY hotel.
2/10
Poor
15 Jan 2026
Kylee
Walked into a room that was occupied. They told me they would comp my room and find me a new one. They found me a new one, I asked multiple times if we were still getting our room comped and they told me yes and now they’re saying no.
10/10
Exceptional
11 Jan 2026
Amanda
Friendly staff, clean room.
10/10
Exceptional
09 Jan 2026
Jeffre D
Spotless and quiet
6/10
Pleasant
03 Jan 2026
Cheyenne
Was a nice hotel the staff is very friendly, but unfortunately, with people living there those people were extremely rude. Coming back from the bar at 2:30 in the morning and just walking down the hallway trying to figure out the vending machine being yelled at to keep it down because somebody wants to have a room right by the vending machine isn’t very smart, and we were not being loud. Also, all the kids screaming obnoxiously in the lobby was very unwelcoming.
Leisure Friends
10/10
Exceptional
31 Dec 2025
Patricia
The gal that checked us in was pleasant and so friendly. She gave us ideas for dinner. The room was clean and they served a decent breakfast. Nice location.
Leisure Family
10/10
Exceptional
24 Dec 2025
ALI
It was a great experience. The receptionist was very nice, and the lady working in the kitchen and dining area was wonderful as well. Breakfast was great, and they were very accommodating by allowing us a later checkout since my mom’s appointment was pushed back.
8/10
Excellent
01 Dec 2025
Tessa
Staff extremely friendly. Room was clean enough/rooms are little run down. Bed was comfortable. Breakfast had a ton of options for all including non dairy milk which was a huge plus. Overall great value and in downtown Waterloo which was convenient to get where we needed to be.
Leisure Pet
4/10
Poor
30 Nov 2025
Lesa
We were unable to make it to the hotel because of the snow storm and my room was nonrefundable so we didn’t get to use it..But we are safe from the storm.
Friends_and_family Family
8/10
Excellent
21 Nov 2025
Jared
Rooms were great. Have someone at front desk at all times. Arrived at 10:30 pm and had to wait five minutes for someone to show up at front desk to check us in
6/10
Pleasant
15 Nov 2025
Jenna
Called ahead to have a package sent. Despite exact name on package they sent it back! Room was not very clean. Breakfast was packed and coffee bar ran out of water. Not serviced. Manager said she would assist and it hasnt happened
Friends_and_family Family
8/10
Excellent
14 Nov 2025
Betsy
Room clean bathroom floor not swept and very tiny. No hot tub. Pool was decent.
Leisure Family_with_children
10/10
Exceptional
08 Nov 2025
Kelly
Yes
Leisure Friends
10/10
Exceptional
06 Nov 2025
Rachelle
Smooth, easy check-in. Parking garage is nice with a bridge to hotel. Room is clean and has everything we need.
10/10
Exceptional
02 Nov 2025
Dan
Clean, comfortable room.
Friendly, helpful, courteous staff.
Leisure Partner
10/10
Exceptional
29 Oct 2025
Douglas
Hotel conveniently located downtown in or near historic area and across the street from convention center.
Partner
8/10
Excellent
25 Oct 2025
Jesse
No daily cleaning.
Leisure Self
10/10
Exceptional
23 Oct 2025
Rita
I received a free upgrade in remembrance of my previous stay when my late husband was with me. Really appreciated their kindness and consideration. Will stay again!
Leisure Self
10/10
Exceptional
23 Oct 2025
John
Okay
10/10
Exceptional
20 Oct 2025
Samira
i loved staying here♥️ will book again
10/10
Exceptional
20 Oct 2025
Irma
Beautiful clean property in downtown Waterloo! Super close to a few bars, convention center and the venue our friend got married in. Clean room and good customer service
Leisure Partner
6/10
Pleasant
18 Oct 2025
Chris
Hotel was fine, but all rooms are adjoining and you can hear everything going next door.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Elaine
The rooms are updated and nice. The beds are comfortable. I wish they had a hot tub in the pool area.
Leisure Friends
8/10
Excellent
14 Oct 2025
Debra
I stayed with family members in several different rooms. Some of us experienced malfunctioning climate control in our rooms. Too warm. Staff responded, however, given the rating of the premises, this is unacceptable. The complimentary breakfast was very good & dining staff attended the supply and cleanliness very well. They are outstanding!
Leisure Family
8/10
Excellent
14 Oct 2025
Brittany
Room was clean. In house restaurant was fabulous.
10/10
Exceptional
14 Oct 2025
Roxanne
Quiet, staff is very friendly, comfortable beds, clean
Leisure Pet
10/10
Exceptional
12 Oct 2025
Horacio
I come to Waterloo every year in October. This is my favorite hotel and I have always stayed in there. Rooms are clean. Toilet and shower arte clean. Bedding is great. The swimming pool is great and the breakfast is fantastic. The price is right. Thumbs up!
Leisure Friends
10/10
Exceptional
12 Oct 2025
William
Breakfast fresh, hot and satisfying with proper condiments.
Leisure Family
10/10
Exceptional
12 Oct 2025
Cheryl
We had our two small dogs with us…other dogs were on the premises as well. Hotel staff were very friendly and welcoming.
Leisure Pet
10/10
Exceptional
10 Oct 2025
Lois
Kimmie was amazing and very accommodating
Friends_and_family Friends
10/10
Exceptional
30 Sep 2025
noelle angela
All was good.
Leisure Family
10/10
Exceptional
28 Sep 2025
Renee
Beds and pillows very comfortable. Hot breakfast was good. Food and staff in the restaurant/bar was great.
Leisure Friends
6/10
Pleasant
24 Sep 2025
Harold Dean
Property was nice, just no resturants open on Monday
Did not like having to park in ramp
Desk staff not particularly friendly or helpful
10/10
Exceptional
22 Sep 2025
Christina
Very comfy and clean. Excellent breakfast options.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Jordan
Breakfast was very tasty; room was nice, clean, and quiet; pet friendly was key and my girlfriend loved the pool. Thanks!!
Leisure
2/10
Poor
21 Sep 2025
Lisa

Don’t expect to sleep in or relax

First of all when I made the reservation I was paying $300 for a 2 night stay, just by chance I looked closer to my trip and discovered a lower price so I canceled the first reservation and made a new one for a lesser price. When I arrived at the hotel the guy couldn’t find my reservation so I had to give him the information on my phone. He finally found it. We were given a room on the 5th floor. The hotel didn’t seem very crowded. As we were getting ready to go to our family event I wanted some ice for my water. But due to the ice machine being out of order on our floor I had to go down 2 floors to get ice.. which is not a deal breaker, but a slight inconvenience. My big issue came both mornings of my stay at 7am. The family right next to me was extremely loud, kids running and jumping around, crying and yelling. I wasn’t sure if the noise was above me or next to us. But as the morning progressed they became louder. Needless to say after arriving late back to hotel the night before and being in town away from my work I really was excited to sleep in and relax. That didn’t happen. And I guess my biggest issue is this. For a hotel that has 10 floors of room, and only being 1/2 full. (Which I asked the lady at checkout-who by the way didn’t even ask how my stay was—another disappointment) WHY WOULD YOU PUT PEOPLE SO CLOSE TOGETHER?? Space it out. We had trouble the last time we stayed and wanted to give it a try again because it’s close to family, but not again.
Friends_and_family Family
4/10
Poor
21 Sep 2025
Rohnda
Front desk women working night shift always on our case. Incorrectly assuming people we're staying in the room even though they were just hanging out in our room. Seemed like they didn't want to work there, getting mad that we were leaving the hotel room after they had just mopped the floor. I suggest they work on their customer service.
10/10
Exceptional
20 Sep 2025
Katie
Great place
8/10
Excellent
20 Sep 2025
Shaun
Very nice hotel. Clean rooms and easy parking garage
Business Family
10/10
Exceptional
20 Sep 2025
Sharon
I was shocked at great price for the prime location downtown attached to the convention center. Downtown was surprisingly clean and safe even when we arrived at 11 pm on a Saturday night. Good job!
Business_and_leisure Friends
10/10
Exceptional
16 Sep 2025
Patrick
Great stop
Friends_and_family Friends
6/10
Pleasant
15 Aug 2025
Mark
Ok but the laundry room is old and inconvenient, and parking is across the street which was inconvenient for luggage transport
Business_and_leisure Self
10/10
Exceptional
10 Aug 2025
Trenton

Great Breakfast

Breakfast was one of the best breakfasts I have had at a hotel
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
terry
Nice place, but not much to do in the area as it was connected to the convention center where nothing was going on. Walking distance to Dan Gable Museum. Room was clean and bed was very comfortable. It was nice and quiet until some very loud people moved in next door. We called the front desk and they handled it immediately with no problems after. Good breakfast. Pay parking in parking garage across the street.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Joli
Great place at great place. We would recommend and stay again. Newly renovated &/or well maintained.
Leisure Friends
10/10
Exceptional
27 Jul 2025
Michele
Beautiful hotel and friendly staff
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Jodie
Nice
Leisure Partner
10/10
Exceptional
16 Jul 2025
Candace

Very nice

This was part of a longer trip and it did not disappoint. Comfortable, clean, and quiet.
Business
10/10
Exceptional
07 Jul 2025
Alisa
Good
10/10
Exceptional
30 Jun 2025
Misty
Nice place
Leisure Self
10/10
Exceptional
30 Jun 2025
Misty
I will probably be back. It's a nice place and the staff was great. But, they no longer offer the airport shuttle ( which was the main reason I selected this hotel for my stay in Waterloo) that caused some stress but, thankfully I was able to work out another mide of transportation.
Leisure Friends
8/10
Excellent
20 Jun 2025
Kyle
Very helpful
Leisure Partner
10/10
Exceptional
16 Jun 2025
Jolene
staff was very helpful. Do not reserve via expedia
Leisure Family
10/10
Exceptional
09 Jun 2025
Jo-Ann
Very nice. Comvenient location.
2/10
Poor
28 May 2025
Tameraa
The coaches were very old and looked very old not comfortable at all the room wasn’t as clean I will not recommend
Business Family
8/10
Excellent
27 May 2025
David
The hotel was very nice and the staff was excellent. The hotel invoice was $50 less than what Expedia charged me. Contacted Expedia and was told I was SOL Room rate dropped but they wouldn’t honor the new price. Very disappointing!
Leisure Family
10/10
Exceptional
18 May 2025
Lindsey
Was great. Kids had a blast at the pool. Very clean overall. Nice hotel
Leisure Family
10/10
Exceptional
17 May 2025
Brandon
Nice
Leisure Partner
8/10
Excellent
16 May 2025
C
Nice and clean hotel. Food and drink in the building restaurant. Not much around the property, but the Waterloo Public Library and Art Center are in walking distance.
Business_and_leisure Family
8/10
Excellent
13 May 2025
Jason
The staff was courteous and helpful, the property was well kept and the atmosphere was relaxing.
Leisure Friends
4/10
Poor
25 Apr 2025
Verified traveler
It was not so good. I’ve stayed many times but not too happy. I didn’t have access to get into my room and had to keep going to the desk about my keys not working. It was frustrating because I had plans and it slowed me down a lot.
Friends_and_family Family
6/10
Pleasant
12 Apr 2025
Tammy
You could hear others dull conversations in their room.
Leisure Family
10/10
Exceptional
23 Mar 2025
Shauna
Very clean and well kept. Staff very approachable and kind.
Leisure Family
4/10
Poor
09 Feb 2025
Chris
Owner decided to save money by using the cheapest, most low pressure showerheadknown to man. Water was hot but the shower was freezing due to the low pressure.
10/10
Exceptional
29 Jan 2025
Deanna
Great stay like always! Very clean wish there were more breakfast options but all in all a very nice hotel
Leisure Partner
8/10
Excellent
25 Jan 2025
Peggy
Nice downtown location. Large rooms
Leisure Self
4/10
Poor
25 Jan 2025
Jennifer
We could not turn off the fan system in our room. It ran loudly all night and made for terribly disruptive rest. Would not stay again as a result.
10/10
Exceptional
19 Jan 2025
Carrie

A wonderful experience

It was a terrific experience. There was some street construction going on so the parking was a bit of a walk but that was not the hotel's fault. The staff were friendly and ready to help with anything. The bar and restaurant is absolutely one of the best perks. The bartender, waitresses and costumes were friendly and personable. The food and drinks were to die for. The breakfast was devine and the overall cleanliness was outstanding!
10/10
Exceptional
28 Dec 2024
Verified traveler

A must stay

This place was amazing! The front desk staff was so accommodating. Our flight was canceled, I called the hotel, and they let us check in early. That was a stress relief on its own. I would highly recommend!
Partner

Location & surroundings

Best Western Plus Waterloo & Cedar Falls
205 W 4Th Street, Waterloo, Ia, United States

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Best Western Plus Waterloo & Cedar Falls

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