Name: Isle Casino Hotel Waterloo- A Caesars Destination
Address: 777 Isle Of Capri Blvd, Waterloo, 50701, US

8/10

Excellent

22 Jul 2026

tim

good

10/10

Exceptional

22 Jul 2026

Debra

We had a great stay here

Partner

10/10

Exceptional

21 Jul 2026

Rachel

Very nice

8/10

Excellent

20 Jul 2026

Yadyra

Very clean!

Family_with_children

10/10

Exceptional

20 Jul 2026

Annette

everything was fine except no bath towels were not in the bathroom. 2 smaller ones were put under a table near the beds so had to hunt for them.

Family

6/10

Pleasant

19 Jul 2026

SUSANNE

Unfortunately it smelled like smoke which was not good.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

MICHAEL

Nice casino. Also next door to a big amusement park and water park. Negative: Resort fees: This is not Vegas. Don’t charge for a pool and exercise area. I can get that at any hotel.

Partner

8/10

Excellent

18 Jul 2026

Elizabeth

Room smelled of cigarette smoke. Stayed two nights, room wasn’t cleaned or even looked into as they didn’t leave any toilet paper. Had to get it myself and was told that not only were they to clean the room but we should have had an extra roll on the back of the toilet.

Partner

8/10

Excellent

18 Jul 2026

John

Watch out for hidden fees

Partner

10/10

Exceptional

17 Jul 2026

Hunter

Great place!

10/10

Exceptional

17 Jul 2026

Frank

Excellent Everything... staff, cleanliness, room, bed, temperature, casino access, parking. It was a wonderful stay cation for my wife & I.

10/10

Exceptional

15 Jul 2026

Binh

Enjoyed our stay at the Isle Casino Waterloo. Hottub and pool were very nice. Great location and next to Lost Island waterpark and roller coaster rides. Casino play was OK, but not very exciting. Part of Caesar Casinos. Overall, would stay again on my next visit.

Family_with_children

10/10

Exceptional

15 Jul 2026

Carmen

Very spacious and clean.

Friends

10/10

Exceptional

13 Jul 2026

Rick

Check in was easy and staff was great!

Family

8/10

Excellent

11 Jul 2026

katie

Staff

Self

6/10

Pleasant

10 Jul 2026

stacy

staff is nice

Partner

10/10

Exceptional

10 Jul 2026

Douglas

It was a bit of a walk to the hotel but the hotel was clean, staff was friendly and the floor I stayed \" floor 9\" on was quiet. The price was good only like $89 a night. The bed was soft and pillows even softer. The bathroom had a decent sized walk in shower, good hot water and good pressure. I ate at the pizza place they have and it was good. Overall I am happy with my experance and will stay there in the future.

Self

10/10

Exceptional

10 Jul 2026

Karol

Staff were very helpful and friendly.

Partner

10/10

Exceptional

10 Jul 2026

Chad

We stayed here as a family member was having a surgical procedure done. It was easy to get to the hospital from here. The rooms were clean, and good sized. The staff were helpful and friendly.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Jeremy

nice place

Family_with_children

10/10

Exceptional

09 Jul 2026

Raymond

Great place

Family_with_children

10/10

Exceptional

09 Jul 2026

Virginia

-

10/10

Exceptional

09 Jul 2026

Thomas

Clean room and friendly staff

Partner

10/10

Exceptional

08 Jul 2026

Jenna

This was an amazing trip for my family and I. We can’t wait to return!

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Michael

Property was well maintained, our room had several flaws, no bedside outlets, bedside lamp didn't work. We found brown marks on our sheets.
But overall it was a good stay

Partner

8/10

Excellent

05 Jul 2026

Karena

I did not like the smoking and the guy at the coffee area was rude. The pool was so over crowded!

Family

10/10

Exceptional

05 Jul 2026

Alyson

Love how spacious the rooms are. The pool area is great and our kids had a blast at the arcade. There is so much staff working constantly keeping the grounds clean. We always enjoy our stay here!

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Jerry

Nice, clean large rooms. Comfortable bed. Food expensive but good. Only bad thing was the non-disclosed resort fee. I asked if there was one when I checked and was told there was not one. I got screwed !!!

Family

4/10

Poor

02 Jul 2026

Jordan

Heavy smoke smell throughout hotel. Although it was supposed to be non-smoking, many people were still smoking in non-designated areas.
Some staff were extremely friendly, others were obviously having bad days.
Non-guests were able to get into the pool area and use the pool and hot tub without a room key.
For the hotel being so close to the water and amusement park I would have thought it would have been more updated and kid friendly. Seemed more that the casino was the only thing that mattered and the hotel was an afterthought.
Wouldn’t go there again and wouldn’t suggest staying there with young children.

10/10

Exceptional

01 Jul 2026

Walter

Had a terrific stay at Isle Waterloo. Great hotel with good amenities. The rooms were clean and updated. Hotel staff were all friendly. The food was excellent but we wish there was a true morning hot breakfast other than grab and go sandwiches during the week and not only on the weekends. The casino paid out as well as a casino typically does. The pool had loud echos in the space but we enjoyed the hot tub. I do wish they either had a dedicated staff to enforce pool space rules or didn’t allow locals to come since they let kids run wild ruining staying customers time relaxing. The arcade was really clean and well maintained which does not happen often. We will return next rime we are in the area.

Family

8/10

Excellent

30 Jun 2026

Katerine

Bonito hotel, habitaciones bastante limpias, ubicación excelente si el propósito de viaje es Lost Island Themepark y Waterpark. Muchas actividades para disfrutar en la estancia alli

Family_with_children

6/10

Pleasant

29 Jun 2026

Lori

Rooms were dated, bathrooms could be cleaner. The smoke was bad in the lobby due to the casino.
Our family had 7 rooms for 4 nights, we tried finding a spot to gather and were sitting outside on a patio, they told us we could not congregate.

Family_with_children

10/10

Exceptional

29 Jun 2026

Debra

Near the water park

Friends

10/10

Exceptional

28 Jun 2026

Jennifer

Staff at the breakfast place was the only downside, not very friendly or welcoming and my daughter's bed had hair on it.

Family_with_children

8/10

Excellent

26 Jun 2026

Mary

Our room was very good but we had to clean out dressers drawers and food from the Fridge. from the last guest/ No one addressed this issue. Just said thank you for bringing it to the front desk/ Do not have enought handicap parking

Family

10/10

Exceptional

26 Jun 2026

Brian

Nice clean facility

Partner

2/10

Poor

26 Jun 2026

Laurel

This casino really has to get their act together when it comes to morning coffee. It's the only place I have stayed that doesn't have either coffee in the room or a place to grab coffee quickly in the morning,. especially if you leave before 8 when the casino floor opens up.

They give you coffee coupons to take to their Simply Yummy store... And in the mornings they only have one person working and the whole process goes incredibly slow. This is terrible for folks that have to get to work in the morning.

I don't understand why we can't have coffee in the room, or a coffee machine in the lobby like they do on the floor where folks can get their own coffee as opposed to waiting in a long line or to deal with slow staff. It's the third time now I've had to wait.more than 5+ minutes just to get a cup of coffee poured...

Partner

6/10

Pleasant

26 Jun 2026

Pamela

Overpriced “resort fee” its not a resort. It’s just a casino. Everything stinks of cigarettes. Even when you specifically ask for non-smoking room.

Self

4/10

Poor

25 Jun 2026

Morgan

There was mold on our ceiling, and the ants were terrible, they were all over the place. The staff was suppose to scan my rewards card so I would get points for my stay and they did not even do that for me! Won’t ever stay there again!

8/10

Excellent

24 Jun 2026

Stacie

The location was prefect as we were visiting the Lost Island Parks. Walking in the hotel smells like cigarettes and chlorine. The pool area was nice. We ate at Brew Brothers and Yummy. Both were good. Our room (704) was really dusty, but served its purpose. Our second room (703) smelled like ozone, so we tried to air it out for a while. The shower had shampoo, conditioner, and body wash. The sink had a soap bar. That was it. You get a free regular coffee at the café, or $2 off a specialty coffee. There was a mini fridge in the room and s microwave down the hall.

Family_with_children

8/10

Excellent

24 Jun 2026

Annabelle

Not much food choice

Business

10/10

Exceptional

21 Jun 2026

Rafael

It was great and a a lot of fun at the casino

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Tristan

Nice rooms, friendly staff. We will stay here again.

Family

4/10

Poor

20 Jun 2026

Rebecca

My wife ended up with sepsis black mold in the room

Family_with_children

6/10

Pleasant

20 Jun 2026

Lori

Water was too cold in the pool for our little kids otherwise the rooms were good

Family_with_children

6/10

Pleasant

19 Jun 2026

Aaron

Place is nice. Took kids to pool but someone had literally pooped in it. Not the facilities fault but still gross. So we took kids to arcade and it seemed like most of the machines were broken or missing parts.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Dennis

Not sure why there is a $10 resort fee. I would not consider this a resort. Its a hotel with a smoky casino attached. Restaurants high priced.
Have to wait until 7 to get a cup of coffee and no free breakfast.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

JEREMY

Fitness center was a joke with only a recumbent bike and elliptical, with nothing to clean any of the machines. Beds were uncomfortable, coffee shop didn’t open until 7am, one of the restaurants was closed the entire time we were there, but it was a place to sleep.

Partner

10/10

Exceptional

14 Jun 2026

Heather

The hotel and Brew Brothers restaurant on site was wonderful. We would have stayed a 2nd night if they hadn't been sold out. Front desk staff were very friendly. Hotel is close to Lost Island as well.

Family_with_children

8/10

Excellent

12 Jun 2026

Md Abdur Rashid

good

Self

10/10

Exceptional

12 Jun 2026

Susan

Room was big and nicely kept clean, casino was very nice and not Smokey, need more beverage self serve stations, caesar should be offering free drinks while playing, that part stinks!

Family

4/10

Poor

12 Jun 2026

Julie

You walk through a wall of cigarette smoke to get in the doors and the whole place stinks of smoke even the 6th floor. Shower had black mold in all of the corners and zero exhaust fan in the bathroom. There is zero housekeeping, no new towels, no refill of toilet paper and no trash removed. Would NOT recommend.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Ricky

The hotel is always a great place to stay every year while we are there for conference. The only hiccup this year was the WiFi was not working and we were told that construction has cut a line at some point. It had been that way for a while and they could not tell us when it would be fixed. I’m not sure how the casino and hotel operated having to to use our hot spot to work off with not much service for 4 days was little tough but we made it.

Business

10/10

Exceptional

11 Jun 2026

Diane

Great Staff! Smelled great, very clean throughout the casino. Pillows too fluffy! Difficult to sleep on the pillows. Rooms were clean. Very enjoyable stay. Would recommend highly.

Family

8/10

Excellent

10 Jun 2026

Heather

Pool could definitely use some updating. We stayed one night and did not use the casino

10/10

Exceptional

10 Jun 2026

Jeann

.

Friends

6/10

Pleasant

09 Jun 2026

Christopher

Hotel does not clean room while you are staying...

Partner

10/10

Exceptional

07 Jun 2026

Douglas

Comfortable, large room. Extra nice bath area. Easy access and parking. Limited food available during the week. Caters to weekend guests.

Partner

10/10

Exceptional

06 Jun 2026

Alex

Great place!

Partner

4/10

Poor

05 Jun 2026

Jacob

The entire hotel smelled like the casino, even on the upper floors. When I checked in, I noticed that there was hair on the bed, so I went back down to the front desk and they gave me a new room. I didn’t check the bed in the second room until I was ready to go to bed. Big mistake. There was even more hair on the blanket under the top sheet on this bed. The linens are extremely scratchy and uncomfortable. The bath towels feel worse than dollar store towels. The bathroom was also not the cleanest, as there was debris like a tiny clear hair tie and what looked like a toenail along the wall. I found a long hair on the stack of towels above the toilet. The shower could really use a cleaning and the shower door did not stay closed, as a screw sticking out from the side of the door prevented it from closing. The staff at the front desk was helpful and friendly. The drinks at the casino are extremely overpriced. Apparently they don’t have the material to make a simple old-fashioned, as that’s what I was told at the bar inside the casino. The entire building needs to be completely renovated. The lobby is nice but the casino and hotel portion are definitely showings its age. I would not stay here again. This property gives Caesars properties a bad look.

Self

6/10

Pleasant

04 Jun 2026

Jennifer

Like the casinos in Vegas, the forst thing I smelled was cigarettes upon walking into the building. Our room, although listed as a better king size room, would not pass muster at a Wyndham hotel, for example. Further, as our stay unfolded, the more we saw: no linens in the bathroom, and only body towels when we asked the desk. No outlets except at the desk. Someone had placed a plastic baggie over the smoke alarm, undoubtedly to smoke in the room, a story corroborated by a mysterious hole in the top sheet. The drapes were clearly off their track and sagged some. The corners of the shower definitely had mold, and the fan had no switch to operate it. These things happen, but when so many are present and clearly not corrected, it implies neglect.
The staff was always polite and helpful. Air conditioning was perfect. Ice machine worked, and there's vending on each floor, and even a microwave (not one in your room,btw), but again, neglect: I saw the same food stains on the little table where it was the whole stay; empty packet of ramen added by the time we left. Parking is reasonable and well-lit and the mattress was comfy. We only went to the Yummy restaurant once, for a slice of pie before bed as a treat. Staff was great again, but the pie was clearly not homemade (but also not bad at all), but for the price and at a Caesar's property, I expected a step up in quality. We did not use the casino.

Family

10/10

Exceptional

03 Jun 2026

Gregory

Room was very large and clean.

Partner

10/10

Exceptional

03 Jun 2026

Brett

Everything was amazing

10/10

Exceptional

31 May 2026

Tricia

The room was clean and quiet, the hotel was clean and the price was good. Would recommend.

Friends_and_family Family

6/10

Pleasant

31 May 2026

David

There is no room housekeeping during the weekends, I was told.

4/10

Poor

30 May 2026

Shannon

Staff was unresponsive to questions in expedia app. Very far parking for accessible options and no help finding parking when we arrived. Fingernails, as in fake USED nails, had been left all over the bathroom floor. Restaurant was overpriced and mediocre. Wouldn't stay again.

Family_with_children

10/10

Exceptional

29 May 2026

Cheri

Was a very wonderful stay, definitely recommend them to anyone! Will definitely be happy to stay again

Partner

2/10

Poor

28 May 2026

Stacy

My pillow had blood on it. I found this after sleeping all night. I know it wasn't mine because I put 2 pillows on the floor.

Partner

10/10

Exceptional

28 May 2026

Bev

I appreciated the large bathroom with all the amenities including shampoo, conditioner and body wash.

The room was nice and cool when we arrived after a long day at state golf tournament.

Partner

10/10

Exceptional

27 May 2026

James

Rooms were clean, beds were comfortable. The only thing was the floor needed vacuuming!!

10/10

Exceptional

26 May 2026

Malina

Big and nice area

Partner

6/10

Pleasant

25 May 2026

Jami

Clean room, but unhelpful staff. Casino was ok. Drink prices really high.

10/10

Exceptional

25 May 2026

Adam

We got in really late and we left really early. Would loved to have stayed and used the pool and hot tub area, it looked really nice. Too bad it closed at 10pm. The room was really comfortable and the bathroom and very large. Loved the shower was excellent. We used the check in kiosk when we arrived as front desk was busy, and when we checked out no one was there so we checked out at the kiosk as well. No issues. Parking was plentiful. Access off the highway was great. I dont know about what is around the area as we didn't eat or spend time around. Price was great, and it was nice that hotels.com showed the resort fee when booking that it wasn't a surprise. It was a small fee but nice it was noted.

Partner

10/10

Exceptional

24 May 2026

Savannah

Everything was wonderful besides housekeeping never came by so whenever we needed more bath towels i had to go to the front desk

Friends_and_family Family

10/10

Exceptional

24 May 2026

Kara

Clean, easy to get to. NIce location. Could have used Kleenex in room.
Staff is wonderful

Partner

4/10

Poor

23 May 2026

Jennifer

Smelled like straight smoke everywhere. Rooms were dirty I wanted to leave the second I got there.

Self

10/10

Exceptional

23 May 2026

Teresa

Quiet room on high floor

Friends

6/10

Pleasant

21 May 2026

MARLENE

We stayed on 3rd floor the view was terrible just saw the flat roof and AC units we only stayed because my son had to go for surgery at Allen Hospital and i wanted him to have fun incase he didnt make it which he did so far I would of loved to see Waterloo but the view really was rotten

Family

2/10

Poor

19 May 2026

Bonnie

In the room was dirty and the staff was poor

Self

2/10

Poor

19 May 2026

Casey

Reservations were not honored as originally scheduled upon arrival. Room's bath room had leftover hair left on towel hooks and toothpaste spit on sink faucets. The entire lobby area stinks. I was provided with two coffee cards at check-in; did not know I was eligible for more cards until the last day of stay, when the weekend barista told me I didn't need to pay for the coffee if I was a guest.

4/10

Poor

18 May 2026

Cody

Housekeeping banging loud around our room not being professional listening to music buds in their ears so they couldn't hear you tell them anything and probably is the reason the idiots couldn't figure out they were pizzing people off that were trying to sleep!

Partner

6/10

Pleasant

17 May 2026

Whitney

When we first got to the room, there was loose candy and wrappers and other garbage on the floor and food in the chair, from the previous guests. It appeared the only cleaning of the room which had been done before our stay was to make the bed, replace trash can liners, and to quickly wipe down the surfaces and place a new bar of soap in the bathroom.

6/10

Pleasant

17 May 2026

bobby

Rooms were dated,shower door ,at the bottom looked like black mold,stains on comforter and pillows,furniture looked like a bad garage sale.

Self

10/10

Exceptional

14 May 2026

Todd

Clean rooms pool and hot tub well maintained. Casino was lively and Fun.

Partner

10/10

Exceptional

11 May 2026

Jennifer

I absolutely love this hotel bc my daughter loves the pool and it’s very affordable. They are dog friendly (I have a service dog but I like it’s dog friendly) in general. The staff is very nice and the only downfall is the restaurant that’s in there as you walk in doesn’t have a kids menu and their food isn’t great and it’s expensive! But the ice cream shakes are good…but that’s my only compliment on that particular place to eat.

Family_with_children

2/10

Poor

10 May 2026

Stephanie

I booked this property and paid through Expedia. When I arrived they told me that they overbooked and didn’t have my room. I felt the staff member was less than apologetic. Overall, terrible experience. We had driven 3 hours to get there.

Partner

2/10

Poor

08 May 2026

Lee

The Isle Casino hotel was lovely, and I will definitely stay again when in the area. The problem was Hotels.com took my points, took my money from credit card, then didn't communicate the reservation to the hotel. And there was no one to call to get it straightened out. So I paid myself. Last roundup for me and Hotels.com.

Self

10/10

Exceptional

08 May 2026

Laurie

Rooms were superior
Casino wasn't the greatest. No table gamea

Partner

10/10

Exceptional

02 May 2026

Kenson

Good place

Family

10/10

Exceptional

26 Apr 2026

Jackie

Good staff

8/10

Excellent

26 Apr 2026

Rose

We were there on a Monday so the casino was kind of quiet. Which was absolutely with us.

10/10

Exceptional

26 Apr 2026

Jason

Room was very clean. The staff was amazing and the casino is one of my favorites we go to! The on property restaurant is very good! Overall it was a great stay!

Partner

8/10

Excellent

25 Apr 2026

Leigh

Fun band. Good food. Nice big room. Comfy bed

Partner

10/10

Exceptional

25 Apr 2026

JUDY

Great room. Wonderful bed!

Self

10/10

Exceptional

23 Apr 2026

Shalon

The water pressure on the shower was not giving 5 stars

Partner

8/10

Excellent

21 Apr 2026

Kimberly

The hotel rooms could use refurbishing, they are outdated and worn. The location worked well for me while in town. The staff were great and very helpful. I stayed 3 nights and never received an option to have my room cleaned, I had to empty my own garbage. The Brew Brothers restaurant was good.

Self

10/10

Exceptional

18 Apr 2026

Warren

Parking was easy. Always windiet than hell here!

Partner

10/10

Exceptional

18 Apr 2026

Jessica

The room was very clean and spacious. Check in staff very friendly and quick. There was quite a bit of noise most of night. Can hear talking, etc through the door in hallway.

10/10

Exceptional

17 Apr 2026

Danie

It was a nice stay

10/10

Exceptional

15 Apr 2026

Colleen

Every thing was great