Name: Ramada by Wyndham Red Deer Hotel and Suites
Address: 6853 66 St, Red Deer, T4P 3T5, CA

10/10

Exceptional

23 Jul 2026

Thomas

Amazing breakfast today. friendly staff was a nice touch

2/10

Poor

22 Jul 2026

Rebecca

Had a very bad experience at this hotel. Wifi never worked the entire time I was there and hotel staff were not helpful. No air conditioning in 30+ degree temps outside made room very uncomfortable. Staff advised it was working sufficiently. Key cards fail to work everyday having to go get them reprogrammed constantly. Pool seemed okay though.

10/10

Exceptional

21 Jul 2026

Craig

Comfortable beds, quiet, good breakfast

Partner

6/10

Pleasant

20 Jul 2026

Raquel

Good location. Staff were helpful. Hotel is dated and could use an update.

Family_with_children

8/10

Excellent

17 Jul 2026

Breann

Our stay was great!

The only two complaints I have were about the bathroom. The bathroom door doesn’t close easily, and fingers can get pinched.

And the bathroom surface becomes a hazard when wet. My kids slipped numerous times.

Family_with_children

8/10

Excellent

17 Jul 2026

Reginald

Breakfast was great the staff working were awesome.
The floor we were on was very quiet.
Unfortunately the wifi in our room was terrible. It didn't matter if it was a phone or a laptop the signal dropped out repeatedly.

Partner

4/10

Poor

14 Jul 2026

David

....

10/10

Exceptional

07 Jul 2026

Darlene

Everyone is very good

Family_with_children

8/10

Excellent

06 Jul 2026

Christy

Overall we had a great time. The pool was a big hit for the kids. The staff was friendly and helpful. Would stay here again.

Family_with_children

4/10

Poor

05 Jul 2026

Florin

111 room need serious upgrades

Family_with_children

10/10

Exceptional

04 Jul 2026

Divina

Foods aircon

Family_with_children

10/10

Exceptional

27 Jun 2026

Gary

Good hotel and the staff was very helpful

Self

8/10

Excellent

27 Jun 2026

Jessie

The hotel was very easy, checking in very friendly staffed the area on the one side near the pool was incredibly dirty. There only three chairs in the pool, but certainly not enough for multiple families to go. The best part was the staff was very friendly as well as the breakfast was good, but it was interesting in that they served you so you so even though it should’ve been buffet style, you would have to go up multiple times ( especially as the ran out of items quickly abd wait in the line

Family_with_children

2/10

Poor

17 Jun 2026

Alex

Muddy pool
Intoxicated guest allowed in the breakfast area.
Unattended breakfast area while the intoxicated person was wondering between the serving table.

Manager came in to help and check in, that’s good but needs to improve that part.

8/10

Excellent

12 Jun 2026

Derek

Helpful staff

Self

6/10

Pleasant

08 Jun 2026

Isabelle

Spacious rooms, but dated and beds not very comfortable. Staff is very friendly and helpful. For the price, I expected a bit more of the rooms and the hotel as a whole

6/10

Pleasant

07 Jun 2026

Isabelle

Room was spacious for a king suite it was ideal for us. Location is great, cleanless was good. Breakfast wasn’t to bad but lots of the main was running out and could get come like hashbrown and bacon but it had some pretty good potential there.

We were very disappointed that the slide wasn’t working, as that was the main reason we booked this hotel. Now we know to call directly ahead of time to confirm those things.

The staff experience was very basic overall. Very little was said, and when we did try to ask questions or interact, it didn’t feel successful. There was a lack of professionalism, and it honestly didn’t feel like the staff cared much. Another staff member was handling the snacks and goodies displayed near the entrance, which is a cool idea, but again, there was no greeting or warmth at all. It felt a bit strange and cold.

For the price, we feel the hotel could do better. It may be time to consider some renovations and improve the overall customer service experience. The pool was also very cloudy, and let’s just say there were no adults going in.

That being said, the kids had a blast, and that is the most important part. It definitely wasn’t the worst hotel experience, but there is room for improvement. Maybe I am a little pickier than some, and to each their own, but overall we left feeling like the hotel could really up its game.

Family_with_children

6/10

Pleasant

06 Jun 2026

Jillian

The hotel was a bit run down, the fridge in our room was very loud had to unplug it. Staff was helpful

10/10

Exceptional

30 May 2026

Melissa

Stay was great! Bed was comfy, ac wad lovely and the shower pressure was amazing!!!! All staff was friendly and sweet, especially the lovely young man who checked us in!

Partner

8/10

Excellent

29 May 2026

Michael

Staff were excellent room were clean and breakfast was terrific

Family

2/10

Poor

25 May 2026

Joyce

We booked a 2-night stay at this hotel based on recommendations and paid around $550 total, which was significantly more expensive compared to other hotels in the same city. We expected that paying more would come with better quality and a better overall experience, but unfortunately, that was not the case at all.

The rooms are very outdated and everything felt old and worn out. The AC was not working properly during our first night, which made the stay uncomfortable. When we requested extra blankets, we were told they only had one left. The beds were also very uncomfortable and did not provide a good night's sleep.

The breakfast experience was probably the most disappointing and strange hotel breakfast experience we have ever had. Honestly, they should remove \"breakfast included\" from the package because it is misleading. There were very limited food options, and guests were not allowed to serve themselves. Instead, staff controlled portions and provided very small quantities — for example, only two pieces of bacon, two pieces of sausage, and a small amount of scrambled eggs,

To make things even worse, on the second day (a weekend), the food had already run out around 9:40 AM even though breakfast was supposed to end at 10:00 AM. When we asked why there was no food left, the staff simply responded that they would be closing soon and started removing whatever food remained around 9:50 AM. That was extremely frustrating and disappointing.

Overall, this stay was nowhere nea

Family_with_children

6/10

Pleasant

23 May 2026

Nahla

The room could use a good thorough cleaning. The bedding looked dingy and worn out. I didn’t want to touch the curtains. The bathtub was stained or damaged, not sure as I wore flip flops to shower. The staff were friendly enough but when we were leaving, I said thank you to the front desk person and the response was “no worries”. I wasn’t worried. How about “thanks for staying with us” or “come back soon”? Such a weird response. Anyways, for the money I guess it was fine. Breakfast was included and it was decent.

Family

8/10

Excellent

17 May 2026

Dana

Older property, given there are newer hotels in the area, would definitely choose differently as the cost was more. Pool is small and I wish it was self serve for their breakfast.

Family_with_children

8/10

Excellent

12 May 2026

Craig

Room was good, bed was comfortable, breakfast was good, the only thing was and I forgot to tell the manager the air conditioner sounded like there was a piece of paper stuck in it.

Partner

6/10

Pleasant

07 May 2026

Astrid

We found it clean, but as others have said, it’s showing its age. Needs a face lift. Good breakfast. Bed comfortable. Poor, too large pillows

Friends_and_family Friends

6/10

Pleasant

27 Apr 2026

Dan

The room was fine, although the bed had seen better days.
Biggest frustration; grounds staff decided it would be a good idea to begin running a leaf blower right outside my window at 6:30 in the morning to clear gravel from the yard!

Self

10/10

Exceptional

26 Apr 2026

Monica

Goo breakfast and clean room

10/10

Exceptional

25 Apr 2026

William

All was good

Family_with_children

10/10

Exceptional

22 Apr 2026

Jason

Everything was awesome

2/10

Poor

21 Apr 2026

Darci

There was an out of control sports team there at the same time and the staff did nothing to mitigate the noise or thundering in halls at all hours. Reached out to the GM on email and called with no response. Terrible experience and wouldn't suggest anyone stay here.

Friends

8/10

Excellent

19 Apr 2026

Doreen

Breakfast menu was great; freshly cooked waffle and all breakfast stuff was great. Room was lovely and only complaint was the fridge was really noisy. Our cards were also cut off early at 9am before the check out time and we had to go to reception to have them redone, as did the lady in the same elevator. good value though and would recommend to others.

Family

10/10

Exceptional

10 Apr 2026

Joelle

My room was clean. They allowed my dog. The breakfast was really good. The hot tub wad warm.

4/10

Poor

09 Apr 2026

Joe

Room 418, bathtub drain is disgusting, faucet pin for shower activation is not working properly and wifi signal in that room was so poor, the internet could not be used. Price is good as was the breakfast.

Self

10/10

Exceptional

05 Apr 2026

Cory

It was clean and the Staff was friendly and pet friendly

Pet

10/10

Exceptional

04 Apr 2026

Jagdeep

Clean room, break is good,

Family_with_children

8/10

Excellent

25 Mar 2026

adam

Breakfast was good as it had an omelet bar. Pool was cold

Family_with_children

6/10

Pleasant

23 Mar 2026

Asadullah

It was ok cleaning wasnt good

Self

2/10

Poor

23 Mar 2026

Coralie

Toilet tank apart full a toilet plugged full feces, and paper floating at the top NOT cleaned

Family

8/10

Excellent

23 Mar 2026

Chan

Friendly staffs. Very good & healthy breakfast with good service. Excellent value !

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Karen

Room was a little smaller than expected. Bedding smelt of bleach. Pool was a little murky but there were a lot of people. Only one pool. Would have liked a separate pool that was deeper. Staff was incredible and cleanliness of the hotel was good. Again, it was a busy weekend. We didn’t have the breakfast because of the amount of people. Parking was tight. Again, it was a packed hotel.

Family_with_children

8/10

Excellent

22 Mar 2026

michael

A little noisy through the walls and ceiling, could here people above walking around. Pillows & beds a little uncomfortable.

Family_with_children

8/10

Excellent

22 Mar 2026

Maureen

Quite convenient for an overnight stay.

Friends

8/10

Excellent

16 Mar 2026

Joanne

clean room

Partner

8/10

Excellent

16 Mar 2026

Joanne

clean room

Partner

6/10

Pleasant

15 Mar 2026

Susan

The shower in our bathroom had Luke warm water but the sink had hot. The property was aware but did not mention it to us on arrival and no compensation offered for the inconvenience. The breakfast was mediocre at best. The lady who checked us in was really nice but the guy who took our keys in the morning neglected to check us out and was quite irritating.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

John

Excellent stay

4/10

Poor

27 Feb 2026

Shawn

Apon arrival to the hotel room we walked in and the bathroom was very dirty and the bath tub as well, we alao did not have a shower curtain in the bathroom, when we approached the front desk all they gave us was more towels to clean up the water, they didnt even attempt to come and put a shower curtain in for us
Very disappointing

6/10

Pleasant

24 Feb 2026

Laura

Customer service was great but, the pool was a little o

10/10

Exceptional

22 Feb 2026

Elisa

.

8/10

Excellent

20 Feb 2026

Tracey

Your staff was very courteous and helpful.

Family_with_children

2/10

Poor

16 Feb 2026

Laura-lee

We stayed in room 423 on the 14th and checked out on the 15th of February it was our valentines day together. My husband woke up yesterday morning with bed bug bite on his legs and now his legs are very swollen and hes in alot of pain. I'm so disappointed as hes nowfar away from home working in alot of discomfort and pain. I can provide pictures also.

Partner

8/10

Excellent

15 Feb 2026

Regan

Staff was helpful. The hotel was clean, beds were comfortable. Likely could use a renovation, but that didn’t impact our stay.

Leisure Family

10/10

Exceptional

12 Feb 2026

Breyanna

Very friendly and informative staff,

Leisure Partner

2/10

Poor

10 Feb 2026

Miranda

Expedia posted the wrong pictures of the room so we were extremely disappointed when there were not as many sleeping options as advertised.

Family_with_children

8/10

Excellent

04 Feb 2026

Marc

Amenities were great!

10/10

Exceptional

02 Feb 2026

Todd

Great place to stay in Red Deer. Rooms are kept clean, great morning breakfast and kids loved the pool. Front desk staff where friendly and helpful.

Leisure Family

10/10

Exceptional

01 Feb 2026

Susan

The hotel was very accommodating for our large team of athletes and families.
We appreciated the use of a conference room for a place to gather and enjoy the evenings as a team.
Shout out to Erica, front desk extraordinaire, who kindly helped us with any request we had!

Business_and_leisure

6/10

Pleasant

30 Jan 2026

Patrick

The room was all right. Check in could have been handled more efficiently. We arrived at 14;00 and the Lobby was empty but they said wouldn't allow us to even check in. We didn't need access to the room but would have been nice to check in, as we returned at 15;20 and the Lobby was full, and a line up with only one person doing the check in. Seems not logical to have shift change at the check in time. Could have both people over lap, and expedite the Check in line.

Business Partner

4/10

Poor

26 Jan 2026

Shaun

We did not have housekeeping come by even once to change out our garbage. We had no coffee other than one pod of decaf and decaf tea. We were staying for our daughter’s tournament in Lacombe. Early mornings and all with no coffee. The front desk tried to help us but said all out if everything. That’s a shame with a hotel room that costs as much as a good hotel. The sunk in the bathroom leaked. We could hear the pipes like they were bursting in our room every time a neighbor ran the water. This is shameful when you are only occupied because of sports tournaments. We stay in a lot of hotels and that is the worst over the years. Pillowcases had stains and smelled stale. Just overall terrible and a true 2*.

Leisure Family

10/10

Exceptional

25 Jan 2026

melissa

Staff was friendly

Friends_and_family Family

4/10

Poor

24 Jan 2026

Jason

Room was very dirty. Blood on pillow case, trash under sheet (pringles can lid under my sheet). Way too much hair on and in the bed as well as the pillow case to convince me the sheets were changed since the last person.

My wife and daughter refused to shower as the tub looked filthy.
Breakfast was awkward, you can’t get anything yourself. No control over portions and have to wait in line to get anything. Unfortunately I paid $30 more to stay there than my first choice to be with my kids team.

Leisure Family_with_children

10/10

Exceptional

22 Jan 2026

Joy

Good experience

8/10

Excellent

22 Jan 2026

Richard

Room was clean. Staff was friendly and inviting. More than just a hello and have a nice day.

Business

10/10

Exceptional

18 Jan 2026

Renata

Room was spotless and staff was ver accommodating. Great breakfast.

Leisure Partner

8/10

Excellent

17 Jan 2026

Amy

It’s an average stay nothing bad nothing outstanding

10/10

Exceptional

15 Jan 2026

Teresa

everything was perfect !! the one lady serving breakfast was a gem, and the hotel was just spot on! I've stayed in many hotels this was a great one

Friends_and_family Family

6/10

Pleasant

11 Jan 2026

Rebecca

The reason for the 3 star is that the hotel really needs a renovation. The room is clean but very out dated and old. Definitely time for a new coat of paint and floorings. The front desk, housekeeping team to breakfast room were all friendly and helpful. For the price, I am sure we could had found somewhere newer but everywhere was booked during the tournament weekend.

Leisure Family

8/10

Excellent

11 Jan 2026

Bonnelle

Clean hotel, bad was great. Could use some TLC, there was a crack in the sink, wood handles in the elevator is worn and a few other things that could be quickly fixed. Staff was lovely, breakfast was good and the coffee was hot.
For the price I would stay here again.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Nairo

The only problem was the coffee maker in the room not working

Leisure Family

10/10

Exceptional

10 Jan 2026

Russell

Clean rooms, friendly staff

Business_and_leisure Family

2/10

Poor

09 Jan 2026

Jennifer

When we arrived at 730 pm our room disgusting and dirt and sludge in bathtub, what looked like dirty fingers and boogers on the door of bathroom, the girl on the desk was very kind and upgraded up to an executive room, but the pull out bed for kids was terrible and old bumpy cot also terrible. Breakfast was great very kind server both mornings and then upon check out the maybe Spanish lady very rude and impatient because I chose to pay with cash then annoyed and disrespectful when I asked that the receipt show that I paid with cash and even yelled when I asked for a new copy with correct payment method. Not a hotel I would stay at ever again.

Leisure Family_with_children

4/10

Poor

28 Dec 2025

Chadwick

Staff was amazing, quick to respond and help every step.

Room heat was crankes to 32 degrees, small.window so room took forever to cool down.

Bathrooms werent ideal, looked like pubic hair on the floors on the room. Piol was over chlorinated, overall needs some support and tlc

Leisure Family

10/10

Exceptional

22 Dec 2025

Sandra

Clean room, clean pool and very helpful, patient staff.

Leisure Family

6/10

Pleasant

15 Dec 2025

Jordan

.

8/10

Excellent

07 Dec 2025

Teri Lee

Had all the amenities, just a little dated.

10/10

Exceptional

07 Dec 2025

NANCY

Room was great, staff were very accommodating

Business Self

8/10

Excellent

02 Dec 2025

Dennis

Our stay was short, but staff were friendly. The property could use some renovations, but overall ok.

Leisure Partner

4/10

Poor

23 Nov 2025

Dailyn

The room was dirty, staff wouldn’t help with the pull out couch, staff was not friendly

6/10

Pleasant

23 Nov 2025

Fathia

Rooms were alright, hot tub is way to hot and pool is an ice bath. Not being able to serve your own continental breakfast was very disappointing and the small portion sizes were not great. It jammed up the space and we had to eat breakfast in our room both days of our stay. The pool and the breakfast were the reason we chose the hotel so very disappointed with both.

Leisure Family_with_children

2/10

Poor

19 Nov 2025

robbie

Dirty and dated broken items in room

Business Self

8/10

Excellent

17 Nov 2025

Lisa

Clean

Leisure Self

8/10

Excellent

15 Nov 2025

Tim

room was clean, pillows extremely lumpy, hottub was way too hot but otherwise happy with the stay

Business Family_with_children

8/10

Excellent

15 Nov 2025

Pat

Breakfasts were good and fresh.
Did not use the pool or hot tub.

Business Self

8/10

Excellent

11 Nov 2025

Howard

coffe pot didnt work

Business

6/10

Pleasant

06 Nov 2025

Gina

The rooms are dated, beds not too comfortable for the price per night.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Randy

Nice room with extra beds for the grand kids

Business

6/10

Pleasant

28 Oct 2025

Nigel

The staff seemed great and very helpful, but the Hotel is a bit rough around the edges. Strange goings on in parking lot with somewhat shady characters hanging out in their running cars with window visitors for hours. Top that off with a Hotel, that is a bit overdue for a facelift I'd likely stay again if there was nothing else available, but generally i expect a little more from a Ramada. Holiday Inn across street is a better option at similar price point.

Business

2/10

Poor

26 Oct 2025

Tyson

The pillow case had mascara on it, which indicated that it wasn't clean or fresh. The tub was stained and very dirty. The room smelled like smoke.

10/10

Exceptional

26 Oct 2025

Sarah

Enjoyed the complimentary breakfast. Room was tidy and well maintained. Kids enjoyed the pool and it's nice that it is not overly deep, 4ft at the deepest, waterslide was a nice bonus.

Business Family

8/10

Excellent

26 Oct 2025

Derek

Hotel was great. The breakfast is very slow. They portion it out to you and only one server at times.

Family

10/10

Exceptional

25 Oct 2025

Donna

We enjoyed our stay. Good location, easy to find. Room clean and staff helpful.