Name: Microtel Inn By Wyndham Albany Airport
Address: 7 Rensselaer Avenue, Latham, 12110, US

6/10

Pleasant

27 Jul 2026

Merle

Common areas need thorough cleaning, woodwork etc. Back door supposed to be a security door but does not close properly.

8/10

Excellent

27 Jul 2026

Ann

The best thing about this place is the beds.
The mattress, pillows, and sheets were incredible! Super soft!!

8/10

Excellent

27 Jul 2026

Steve

Totally acceptable lodging for the price. The staff was very friendly and helpful. I would stay there again.

2/10

Poor

26 Jul 2026

gabrielle

N’allez pas là! Ne correspond pas aux photos et oder de cigarette partout.

8/10

Excellent

25 Jul 2026

Lucie

We stayed for only one night before an early departure at the airport
The employee at the front desk was very nice by permitting us to grab a few snacks from the breakfasts room before it opens.
We also found the beds very comfortable.
Thanks!

8/10

Excellent

21 Jul 2026

Patricio

This is a great mid-range option for a brief stay in the area for business travel, visiting friends/relatives, or as a stop-over on a longer trip. The property is located within a short drive of several dining options. Micro refrigerators in the smaller rooms would be a welcome addition.

10/10

Exceptional

20 Jul 2026

Courtney

Super clean. Decent little breakfast. Would definitely stay again if in the area.

Partner

2/10

Poor

20 Jul 2026

Carla

This was a terrible experience. The hotel itself did not feel safe, people outside were doing drugs and alcohol at all hours. The refrigerator did not work, the tv did not work. The front desk refused a refund, the owner hung up on me when I called asking for some type of refund. The bathroom ceiling looked like it could cave in, the shower had rust stains. Stay far away from this hotel they should be shut down.

Family_with_children

6/10

Pleasant

19 Jul 2026

McKenzie

It was a definite last minute one in albany

Partner

2/10

Poor

19 Jul 2026

Mohammed

I would never recommend this hotel to anyone.

Family_with_children

2/10

Poor

19 Jul 2026

Kelly

Basically a truck stop

Family_with_children

6/10

Pleasant

19 Jul 2026

Jeffrey

Well. We didn’t get bed bugs. And it wasn’t dangerous. But for the price, it also was pretty darn mediocre.

Old ac unit. Stained window seat. Small bed. No elevator to the second floor.

Okay as long as you’re not expecting much?

4/10

Poor

19 Jul 2026

Lisa

My room smelled so BAD! It is like there was mildew in the air conditioner and it just cycling through my room. Every time I walked in I thought I was going to vomit because of the smell. Even though the staff seemed to always be cleaning the room’s smell was so awful it seemed like I was staying in a very unclean room. There liked like there were un homed people living outside of the hotel. I did not feel safe to let my son and his friends hang out outside the hotel. Overall I was not pleased with the experience.

Family_with_children

8/10

Excellent

19 Jul 2026

David

Hotel was clean, well maintained, a good value. Only complaint was accessibility. We were booked on Floor 2 and there is no elevator, so lugging 4 pieces of luggage up and down the stairs was a struggle. Also, the back parking area had no ramps. But otherwise recommend, was pleasantly surprised by the quality for the price.

Partner

8/10

Excellent

18 Jul 2026

Cynthia

Room was very clean. Parking is adequate.

Partner

6/10

Pleasant

18 Jul 2026

Jason

Room was tolerable, but not that clean. No security on outside doors. Stains on window seat cushions

Partner

4/10

Poor

17 Jul 2026

Marcia

I arrived past midnight for check-in. The property didn't feel entirely safe as I had to part round back and it was not very well lit. The banging of doors along the corridor was very loud in the morning and I could nearly hear the entire conversation of a man in the next room at 2 am. However, it was close to the airport and cheap.

Self

6/10

Pleasant

17 Jul 2026

Kimberly

The motel does not have an elevator for the second floor.

Self

4/10

Poor

16 Jul 2026

sharon

Room needs repair. It was small but comfortable. Breakfast horrible! Gym was closed for repair. Doors not automatic when trying to get suitcases in or out!
Television very little programs. Bathroom tub small and uneven. Soap dispenser broken and arm bracket to help not slip or fall pulled away from wall. So not helpful. Deep clean on tiles and ceiling a……
I’d rather pay more for better place. So rebooking for a much better hotel for only $15 more and a full real breakfast on my way back into area!

Self

10/10

Exceptional

09 Jul 2026

Ahmad

Generally was good. They should control the smoker people. It smells weed !

Family_with_children

4/10

Poor

08 Jul 2026

Harold

NO FRIGE NO MICO. AND SMELLED BED WAS GOOD TV WAS GOOD

Partner

6/10

Pleasant

07 Jul 2026

Katie

The breakfast was all packaged foods, refrigerator was dirty, and beds weren’t very comfortable. No elevator to the second floor so be ready to carry your luggage up stairs!

Family

4/10

Poor

07 Jul 2026

Chellie

We had a long drive in and we're unable to take a nap due to children running in the hall Called the front desk who said they would call them to tell them to stop. It continued that evening while we were trying to sleep and again the following morning. It seemed like they were not guests. Almost as though they were relatives of the staff. T v was not working. The exterior walls were dirty. Would not recommend

8/10

Excellent

07 Jul 2026

Marianne

Very friendly staff. Good location near airport. Decent room.

Self

10/10

Exceptional

06 Jul 2026

Rachel

Great stuff really helpful. The room was clean easy hotel to stay if you need to be in Albany close of the airport also, it’s really good with the bus next to the bus stop and next to the shopping area.

Self

8/10

Excellent

06 Jul 2026

Pina

Great breakfast, loved lounging by the fire at night. Clean facility and friendly staff. We will definitely be back.

Friends

4/10

Poor

05 Jul 2026

Hans

See headline.

Partner

8/10

Excellent

05 Jul 2026

Cynthia

The room was nice - well made up, clean. The continental breakfast was good also. A couple of things that I would like to see improved: there are no USB outlets in the room. The outside door did not latch properly when it self-closed, the smell in the room was a little off-putting. Pesticide spray maybe? Could have been more pleasant.

Family

10/10

Exceptional

05 Jul 2026

Bryan

Clean

8/10

Excellent

05 Jul 2026

Barbara

Lots of parking and the gentleman at the front desk was very pleasant. Room is not fancy but very clean and the bed was comfortable. Air conditioning worked great and shower was nice and hot with good pressure. Worked perfect for my one day stay. Good value and I would book here again.

Self

8/10

Excellent

02 Jul 2026

Matthew

It is what it is at this price-point. It's convenient to the airport and right off the interstate. There are plently of good restaurants near-by, but I recommend the Tipsy Moose!

It's not the most current renovation, but the AC works great and the bed was comfortable. The TV works, as does the mini-fridge. One of my small pet peeves with staying at motels is the weak water pressure for showers. This one, however, was fabulous. There was ample towels and hand clothes to use.

The staff was great and check-in was seamless. We origionally were put on the second floor, which usually isn't an issue for us (there is no elevator). However, I recently had foot surgery, so going up the stairs was daunting. The desk staff noticed this and found us a room on the ground floor. That was a nice touch and greatly appreciated!

Overall a decent place to stay the night for an early flight out. Don't go in thinking it's The Ritz. You get what you pay for, but sometimes, that's enough. Recommended!

Partner

8/10

Excellent

29 Jun 2026

Lynnessa

Needs an elevator!

Self

6/10

Pleasant

28 Jun 2026

MONIQUE

Très bien!

Partner

8/10

Excellent

28 Jun 2026

David

Minimal breakfast, not that good. Room was not that cool.

Partner

8/10

Excellent

27 Jun 2026

James

.

Pet

8/10

Excellent

27 Jun 2026

Rosemary

Great stay close to the airport!

Partner

2/10

Poor

19 Jun 2026

Richard

There was no Power at the hotel and the manager was away, the person at reception could not find out when the power would be back, I asked for a refund/cancellation but was told it's an Act of God and they were told no refund no credit. There were about 20 persons outside in the parking lot that have been waiting for 2-3 hours and were also told no refund. I have stayed at this place many times, but this is how you lose a customer. the attendant told me that she could not refund me because I checked in, but when i checked in she never said that if I checked in and in 2-3 hours if power is still out that she could not give me a refund. I arrived around 5PM and finally gave up at 8:15pm as they would not budge. MICROTEL NEVER AGAIN. Mr. Hotel Owner, here is your $100.00 of negative feedback.

Partner

2/10

Poor

19 Jun 2026

Dawne

I have requested a refund because when we arrived there, there was no power. The staff was very kind but had no idea when the power would be restored.

Partner

2/10

Poor

19 Jun 2026

Paige

Room was in an awful location. Had to listen to people coming up and down the stairs all night long, slamming the stairwell door. The room had bugs, and was in poor condition.

Partner

2/10

Poor

19 Jun 2026

yevgeny

Place smelled like a urinal. Dirty towels.

Family

2/10

Poor

17 Jun 2026

Shawna

Room was clean, but no elevator was a total let down, as I had a huge suitcase to lug up the flight of stairs, no offer to help at all!

Self

4/10

Poor

14 Jun 2026

Courtney

Took 40 minutes past check in time for room to be cleaned and ready. Limited English. Microwave barely worked. No elevator.

8/10

Excellent

14 Jun 2026

Reginald S

I’ve stayed here many times and it’s a good resource especially if you’re going to the airport. Microtel rooms are small, hence the name. This property is well maintained for the most part. There are few accommodations for those with disabilities. Front door is a double pull, pull exercise and there is NO ELEVATOR, something I always seem to forget until I’m here. The halls are long and carpeted which make pulling luggage tedious or problematic. The rooms and beds are comfortable and the staff is friendly.

6/10

Pleasant

13 Jun 2026

Heather

Staff was nice, no elevator, rooms were old and some rips in the bedding.

Family

4/10

Poor

12 Jun 2026

Ghada

Average for the location. And no shuttle to airport.

Self

10/10

Exceptional

10 Jun 2026

Sharon

I had a very late arrival. But the staff person was readily available and welcoming.

Self

8/10

Excellent

09 Jun 2026

Matthew

The room was nice and clean however the mirror that was glued to the wall above the head board had been removed and the glue used to hold it in place was left on the wall. It appears that is was liquid nails bonding glue that dried extremely hard and had a razor sharp edge! In the middle of the night as I reached to adjust my pillow I sliced my finger open on the glue!

10/10

Exceptional

07 Jun 2026

James

Nice and clean, great shower and comfortable beds

Friends

10/10

Exceptional

06 Jun 2026

Xaranique

The room was very clean and the hotel was quiet.

Self

10/10

Exceptional

05 Jun 2026

Ivelisse

Excellent customer service, kind and a good price. I stayed intermittently for work over the last 2 1/2 years. The rooms are clean, comfortable. Parking is well lit and is safe. I felt like I was staying with friends and family. I definitely recommend staying there.

Self

6/10

Pleasant

03 Jun 2026

Lonny

The room just wasn't clean. Stains on couch and chairs. It was a \"nonsmoking room\" But the people in the next room were smoking so much weed we had to be moved, The manager was helpful in this regard but it left a bad impression and Id never go back.

Partner

6/10

Pleasant

02 Jun 2026

Yassir Al

You get what you pay for. I am not picky but It was not cleaned hotel in my opinion. It is not bed bugs but you can notice hair and rotten wood where the fridge sit.

The most important:

No elevator, and yes it has just two stories but this was important for seniors even if they are just 10 stairs steps.

Family_with_children

10/10

Exceptional

31 May 2026

Brett

Stayed here for one night. Solo female. Everything was very clean. Hotel is on a dead end drive and just off the highway exit. Tons of shopping around. Felt very safe. Bed was very comfortable and I especially loved the window seat! Stayed in a basic room with one queen bed. No fridge or microwave. Roku TV so you can stream any services you have accounts with. Will definitely stay here again if ever needed.

Self

6/10

Pleasant

30 May 2026

STEVEN

Rooms do not have coffee makers, the free breakfast is devoid of protein, and the fitness center out of order. That said, the rooms are adequate if you are out and about all day needing only a place to shower and sleep, the hotel is in a convenient location, at moderate cost.

Self

2/10

Poor

29 May 2026

Emmanuel

The only good thing about this place is the very good location. Unfortunately, the hotel itself was dirty, noisy, dusty, and far too expensive for the quality offered. The building facade seriously needs restoration, and the toilets and common areas need much better cleanliness and maintenance. Overall, very disappointing experience. One star is more than enough.

2/10

Poor

27 May 2026

Nyesha

The room was clean but nothing additional as far as amenities.

Friends_and_family Family

6/10

Pleasant

22 May 2026

Sue

Nice property. The only negative is that there was no hand soap in the washroom.

Pet

10/10

Exceptional

21 May 2026

Toni

Everything was clean & efficient. Breakfast was very minimal but great stay otherwise.

Family_with_children

6/10

Pleasant

19 May 2026

Marc

Everything was fine at the hotel as far as room, parking, breakfast. It’s inexpensive and I don’t set the bar high. However I think people live there and are very noisy and you can everything if your downstairs , loud thumps and noises all night long. Don’t think I’m going to stay here again .

Partner

4/10

Poor

19 May 2026

Patricia

Breakfast was poor with old fruit. Staff was fair. We had two rooms one was decent the other has spots on the mattress and under sheet that could of been spots from bed bugs or old faded blood. They did give us another room that was ok. No ammenities other than breakfast, not even an elevator. Window screen on room was not in correctly and hung out part way but not on first floor so didnt complain.

Family

4/10

Poor

18 May 2026

Kirsten

Not the greatest. Bathroom counter broken. Just overall not a good choice.

Family

10/10

Exceptional

17 May 2026

Aissatou

Good

Partner

2/10

Poor

16 May 2026

Michael

Mirrors and floor in bathroom were dirty, air conditioning was so loud we had to shut it off to sleep.

Partner

8/10

Excellent

16 May 2026

Mazahir

good choice for stop over

Family_with_children

10/10

Exceptional

16 May 2026

Waheed

Value for the fee paid

Self

8/10

Excellent

15 May 2026

Cris

Property is located right off the highway, but was a bit difficult to navigate. Limited breakfast options.

Self

6/10

Pleasant

14 May 2026

Janine

The room should have been a little cleaner, but it was just ok.

Partner

2/10

Poor

13 May 2026

Corey

Ghetto as they come.

Partner

4/10

Poor

13 May 2026

Elizabeth

I would not stay here again.

Self

6/10

Pleasant

11 May 2026

Rich

worst pillows I have ever encountered...even in third world countries

Partner

6/10

Pleasant

10 May 2026

William

Hotel very noisy with bathing doors and walls. No elevator for second floor. Breakfast options very minimal. Very clean room and comfortable bed.

10/10

Exceptional

08 May 2026

CARLA

Great Place to rest while traveling in Albany

Self

8/10

Excellent

04 May 2026

Dustin

Everything was fine but I did not realize there was no fridge until after I bought things that needed one.

Partner

4/10

Poor

04 May 2026

Chris

The room was in poor condition and clearly not well maintained. There were stains on the sheets and on the window bench, the blinds were broken, and there was visible mold on the ceiling. I also found hair on both the sheets and the towels, which made it feel like the room hadn’t been properly cleaned over time. To make matters worse, the door’s deadbolt was loose and appeared to be falling off, which raised safety concerns.

Family_with_children

8/10

Excellent

03 May 2026

Nadia

The lady at front desk was very nice and helpful, the only downside was the breakfast, only baked sweets, yogurt, bananas, not eggs to call it a breakfast but at least hold u for a bit while u find breakfast out there

Friends_and_family Family

8/10

Excellent

03 May 2026

Colleen

Breakfast was limited - only carbs available, they need more options. But rooms were very clean and staff was nice. Fitness center is also closed so that's not aval

8/10

Excellent

02 May 2026

David

A reasonable choice for the money.

Friends_and_family Family

8/10

Excellent

02 May 2026

Frans

My flight left early before b'fast.

Self

2/10

Poor

01 May 2026

Nikisha

Room was small didn’t expect it to be

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Carlos Manuel

We had such a great experience! From the moment we arrived, everything felt welcoming and smooth. The room was spotless, the service was amazing, and we truly enjoyed our stay. Highly recommend to anyone looking for a comfortable and stress-free stay!

6/10

Pleasant

28 Apr 2026

Ali

Aaa

Business

10/10

Exceptional

25 Apr 2026

Nathan

I've stayed here before, and that informed my decision to stay here again when I was here on business. The rooms are clean, and there are good amenities.

Self

8/10

Excellent

24 Apr 2026

Sylvie

The room was very clean, the personnel was nice. The hotel is near the I-87 and there are restaurants nearby. The hotel has only 2 floors so there is no elevator.

Partner

2/10

Poor

23 Apr 2026

Kimberly

I booked a stay for 3 days to be in albany for my mom's ninetieth birthday. The room appeared clean, but after walking around the first night.The floors made our feet black. The next day we went with my mom. The entire day when we returned, it was late, our beds were not made. The trash was not taken out.The towels were still on the bathroom floor. We went down to the desk and asked, they said they clean our room every second day. The next day was a repeat of spending the day with my mom, again, returning late, the room was still not claimed. Beds, unmade trash overflowing in the bathroom and all of the towels we're still on the floor. In addition, I booked a second room for my niece. After seeing the pet policy on expedia for free pets, pets were not free when we got there.And she was not able to leave the pets in the room in their crates even to go to dinner, told us there would be a $150.00 fine if we did, We ended up having to take the dogs to my brother's house. The breakfasts were a joke including the coffee It was horrible .Completely disappointed with this hotel!

Family

10/10

Exceptional

21 Apr 2026

CAROLE

1

Partner

8/10

Excellent

21 Apr 2026

Darryl

I needed a place to sleep for the night. There were places nearby for more than twice the price. This was a clean room, and I saved some cash. It exceeded my expectations.

Self

10/10

Exceptional

19 Apr 2026

Yvette

Very clean quiet and the staff was awesome only downside is the breakfast

Partner

8/10

Excellent

19 Apr 2026

jeffrey

NOT BAD!

Self

4/10

Poor

16 Apr 2026

Peter

The room had quite a smell to it. If not for that this would have been perfectly acceptable stay otherwise.

Family

6/10

Pleasant

12 Apr 2026

Melanie

breakfast wasn’t it we end up buying breakfast outside every morning.

Family_with_children

10/10

Exceptional

11 Apr 2026

Oscar

Nice and clean room. easy parking. Very disappointed with the breakfast small room, no eggs.

Family

6/10

Pleasant

10 Apr 2026

Harshkumar

Noise from neighbors room

6/10

Pleasant

10 Apr 2026

Barbara

There was hair in the bathroom on the floor near the shower. And in the toilet. The breakfast was just OK coffee very weak to the point of not drinking it. The bread was stale, even before toasting it. And the orange juice machine was broken.

Partner

10/10

Exceptional

06 Apr 2026

Ricardo

Perfect for families traveling with pets, a reasonable fee, and a great location

Pet

4/10

Poor

04 Apr 2026

Yavin

Manager lied about ability to shorten stay, claiming it was due to me booking thru a 3rd party app then turns around and denies the refund request when my third party provider requested it. Blatant dishonesty is a detriment to the good service this business wishes to provide. Additionally, please train the reception desk staff how to speak to people. I’m not sure if it’s a racial thing but I don’t appreciate being spoken to as if I’m from a different planet, nor do I speak incoherent or unintelligible english. I speak very clearly to asking me to repeat myself multiple times encroaches on micro aggression territory. Not trying to nitpick here, I’m a chill and easy going person but my last stay here turned me off THOROUGHLY, which is a big shame because aesthetically this was my favorite hotel in the Troy area. I would really like to be treated as any other patron… if I ever come back here that is.

Self

6/10

Pleasant

04 Apr 2026

Winette

Breakfast menu can be much better. Carpet cleaning shiuld be better maintained. Need to improve access to streaming services.

4/10

Poor

01 Apr 2026

Adegboyega

Breakfast was not fresh

Self

10/10

Exceptional

31 Mar 2026

Cynthia C.

Clean & comfy. Kind staff. We are mobility-impaired & the room we were given was perfect--fully accessible, close to parking, close to entrance--per our room requests. Will will stay again when in the area.

Family

10/10

Exceptional

30 Mar 2026

Dermont A

staff was helpful and professional.

10/10

Exceptional

30 Mar 2026

LUIS

the room 3/5
old towels.
Mattress, was 8/10
pillows, 6/10

STAFF;
6/10
breakfast 5/10 just a continental.

plenty parking.. no complaint.

Self