Name: Red Roof Inn Albany Airport
Address: 188 Wolf Road, Albany, 12205, US

10/10

Exceptional

13 Jul 2026

georgia

Room was very spacious. Bed was kind of flat. Everything else was great.

Self

8/10

Excellent

08 Jul 2026

Karl

Decent hotel for the price. No frills. Comfortable room for one night. Very closebto Albany airport and nearby restaurants.

Partner

10/10

Exceptional

06 Jul 2026

Timothy

All good. Very accommodating.

Self

6/10

Pleasant

29 Jun 2026

Enrique

Esta muy sucio y viejo

10/10

Exceptional

29 Jun 2026

JAMES

CLEAN ROOM, NICE STAFF

Partner

2/10

Poor

29 Jun 2026

Sheila

The rm. was dirty and smelly and we had ant in the bed when we pulled the sheets back, tv didn't work. Water at the base of the toilet, dead bugs on counter behind coffee maket. Totally unprofessional. Went to front desk to inform then and all they said was oh, we will change the sheets but, we are totally booked so we can't change your rm.
We should be credidted for the stary due to these unhealthy conditions.

Partner

2/10

Poor

28 Jun 2026

Curtis

No refrigerator, no microwave, no hand soap, or lotions, and no coffee maker.
They wouldn't even let me keep the pen.
Not a place that I would stay at again

Self

2/10

Poor

28 Jun 2026

Yerfil

Air conditioning system old or dirty. Room had a bad smell.

Business

10/10

Exceptional

26 Jun 2026

Marla

Very friendly staff even though I was delayed and didn't check in til 12:30am. Plenty of parking

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Bimalkumar

It was okay

8/10

Excellent

23 Jun 2026

Julien

Good overall

Partner

8/10

Excellent

21 Jun 2026

Victoria

If you want a clean room and a quick trip to the airport at a good value this is the hotel for you. If you are looking for anything beyond that, this is not the hotel for you.

Self

10/10

Exceptional

18 Jun 2026

Sabrina

Was very clean

2/10

Poor

17 Jun 2026

Sugely

I think there were bugs in the bed I’m all itchy and have marks on my body from sleeping there

Partner

2/10

Poor

17 Jun 2026

Joshua

No one

2/10

Poor

16 Jun 2026

Jennifer

If I can give them 0 stars all that way down I would. This place is no where clean my room smelled terrible the sheets smelled and it’s run down I pulled in there was cops circling in the parking lot. The room was $90 and they did the $100 deposit that they were supposed to give back once I checked out and never did so all together I was charged $190 I’m furious the room wasn’t even worth the $90 maybe $50 now I have to dispute this with my bank because I can’t even get anyone on the line at the motel.

6/10

Pleasant

16 Jun 2026

Jeffrey

People apparently were living there and there was a strong marijuana smell on the balconies. The staff was very sad or tired

Family

10/10

Exceptional

14 Jun 2026

Cristian

Five stars

2/10

Poor

13 Jun 2026

Amy

I stay 1 week on this property. Day 1 I had a leaking toilet. Call front desk and they told me in 1-2 days it will be repair. It never got repaired in my 7 days stay. Day 2 I found a big black Bug in my bed. Call front desk to change rooms. No rooms available. Day 6 had an unknown man knocking at my door at night. I am a female. I called front desk for help or security …not their problem. No one came. Day 6 I pack my bags and went to the home of a female coworker ( I was there for work) to sleep. Day 7 I got in an airplane and left. Horrible experience. Summary: Leaking Toilets, Bugs, and Exterior rooms where unknown men knock in your door. Never Again ! Horrible Customer Service which indicate a Clueless Management Team.

Self

10/10

Exceptional

09 Jun 2026

Sabrina

Nice

Self

8/10

Excellent

06 Jun 2026

Nicole

Restaurants near by

Self

6/10

Pleasant

06 Jun 2026

Charles

The room's vents or air freshener is horrible, the smell is over powering & very strong, the bottom bed sheet is flat so it did NOT stay on the mattress, the toilet leaked a bit behind it, the sink was missing the drain plug so anything small can fall down it, the wall by the sink was damaged, we had to ask for additional towels even though we booked it for 3 adults, at night we heard a few doors slamming. We did get a room with a mini fridge so that was helpful, had a microwave as well but didn't need it. I was hoping for a better stay but I guess I got what I paid for.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Darryl

I didn’t like that the hot water wasn’t working on last day of stay

Business Pet

2/10

Poor

05 Jun 2026

Robert

Awful. Showed up for checking and I was issued a room that wasnt ready. When returning to the front desk, a new clerk was telling people checking in that they would have to wait as well for a clean room.

Self

2/10

Poor

04 Jun 2026

Steven

Toilet had chronic stains, room smelled of a cheap deodorizer, outside stairs and floors were filthy. The night clerk at check-in was one stop away from downright nasty.

Over the years, I have occasionally stayed at this property and never before found deplorable conditions. I know nothing about ownership/management, but I would wager that there have been changes.

I would not recommend this property to anyone.

Self

4/10

Poor

02 Jun 2026

Virginia

It's close to the airport and cheap that's the only good thing about it.

Self

6/10

Pleasant

30 May 2026

bryan

bring your clean wipes or lysol spray lol. i had clean my table cause it wasnt even clean. AC dont really blow that cold. Kinda ok stay inn if your solo traveler for a day or two.

Self

10/10

Exceptional

28 May 2026

Jason

Perfect

Partner

2/10

Poor

27 May 2026

Abhinav

AC did not work, the bathroom did not have a lock.

Friends

10/10

Exceptional

24 May 2026

sky

If I'm in the area I stay here. Pet friendly LGBT friendly and very close to the airport. It is however a massive property. Has a lot of people that live here, cuz it's cheap.

Friends_and_family Family

6/10

Pleasant

24 May 2026

FRANCINE

The rooms are okay for 1-2 days make sure you request a refrigerator and microwave on initial reservation if not you will have to pay additional fee.
Staff speaks hardly to no english was asking a staff member for additional toiletries for the room halfway through the conversation was told no English.
We made the best of the 5 day stay the room was standard and clean, but would not stay at location again if it was more than a night or two.

Friends_and_family Family

4/10

Poor

23 May 2026

RAYNA

You definitely get what you paid for. Got an hour before check in time and was going to get charged $30 extra (waited until 3pm). Staff was not very friendly, room smelled moldy, dirty carpet, stairs are rusty. Ice bucket in the room was dusty, beds extremely uncomfortable ( felt like a waterbed) and small, no queen bed it was a full size bed. This company really needs to spend some money and make improvements in this hotel. Will not be staying here again. Do not recommend

Friends_and_family Family

6/10

Pleasant

21 May 2026

Paul

It was suitable and the right price, but nothing to wright home about.

6/10

Pleasant

21 May 2026

Roxanne

The room was clean, bed nicely made but the mattress had a smell like it's old or like when something was wet and didn't get to dry properly. I think the mattress needs changing. Other than that it was not too bad

Family

2/10

Poor

21 May 2026

Paris

They had canceled my reservation and gave my room away without notice even though it was already paid for. Checkin time was listed as anytime and I showed up around 11:40 pm from a late flight.

While I was looking for another hotel to stay at, they told me the lobby was closing and I would have to go outside. The man behind the desk was kind enough to let me stay a little longer until I confirmed alternative accommodations.

Overall a very stressful and unnecessary situation. Will not visit again.

Self

8/10

Excellent

17 May 2026

Jenise

fine

Partner

10/10

Exceptional

14 May 2026

John

Great and helpful staff easy transportation

Self

8/10

Excellent

06 May 2026

Newton

other than wifi was very bad... it is still the best you can get under 100.

Self

6/10

Pleasant

28 Apr 2026

Noble

Property was OK old and dated, the reason we stayed there was the price
Check-in was pretty quick
Bathroom wasn’t the cleanest, but the rest of the room was OK
Weird noises coming from the room couldn’t figure out where I was coming from. It was obnoxious kept us awake a bit at night.

Friends

8/10

Excellent

27 Apr 2026

Mark

Good

Self

10/10

Exceptional

25 Apr 2026

Dafni

Me pareció muy bien y el precio también. Lo único que te dicen que debes pagar un depósito de US$100 aunque tell devuelven con el checkout

10/10

Exceptional

25 Apr 2026

Harlow Lowell

If you’re in Albany and would like to save some money, the Red Roof inn is the place to stay. I didn’t experience any issues in all my stays there. I like it.

Self

10/10

Exceptional

25 Apr 2026

Yunqing

good

Partner

8/10

Excellent

18 Apr 2026

Johanne

Il y a plusieurs restaurants à proximité. Je n'avais pas vérifié s'il y avait un petit réfrigérateur. Ce n'était pas le cas.

Friends

6/10

Pleasant

05 Apr 2026

Lei

Not clean
Friendly staff

2/10

Poor

05 Apr 2026

Julian

Safety hazards in and outside of the rooms not updated fire alarms, missing door knobs, broken thermostats, slippery floors, linoleum

Self

2/10

Poor

05 Apr 2026

Julian

I was berated and harassed by the maintenance employee, and I have filed a police report a formal report with North Colonie Police Department to address the incident

Self

6/10

Pleasant

02 Apr 2026

Daniel

I am old and they give me room at 3 floor and elevator dont work,

Pet

10/10

Exceptional

31 Mar 2026

Fritzher Junior Martin

comfortable beds and nice staff

Friends

6/10

Pleasant

30 Mar 2026

David

It’s a bed and a toilet, I come to town and leave at 8am and arrive back at 8pm …. i’ve stayed there five times over the last couple of years and I’ve never had any problems. It’s just is what it is.

Self

4/10

Poor

28 Mar 2026

Melvin

Needs improvement 😔

Partner

6/10

Pleasant

28 Mar 2026

Melvin

Room smells mold and damp 😷

Partner

10/10

Exceptional

23 Mar 2026

Sahris

No iron

4/10

Poor

22 Mar 2026

Michael

1. Amenities? There are none (claim to coffee but when I at 9:30 AM the next morning there were only empty pots).

2. Check In? Uneventful except that I was made to wait about 15 minutes to check in because the clerk was preoccupied watching another employee interact with police about something that was going on. The clerk literally sat there and watched the other employee speak with the police and ignored the fact that I was waiting.

3. The bed sheets were clean and, despite the fact that the room resembled a barracks more than a motel, it was convenient for a one night stopover. But -

4. The next morning I left my room to carry half my belongings to my car. It was just before 9:30 AM. Check out time - posted everywhere - is at 11 AM. After putting my things in the car I returned to the room. My key card wouldn't work! I had to walk to the office to get a new key card! When I asked why this happened the clerk tells me that this is how their system is set up. I asked what that means. He explained that the keys automatically cut off because \"it's close to check out time.\" It was 9:30 - check out wasn't for 90 minutes yet! That is absolute nonsense. But, it gets better!

5. When I returned to my room the door was wide open, and the bed was stripped and my stuff was all over the place! I literally had to tell the employee that I wasn't finished with the room, remind her that check out wasn't till 11 to go inside, use the bathroom, brush my teeth, and finish packing.

Self

6/10

Pleasant

20 Mar 2026

August

I have stayed here twice. Once in the summer of 2025 and again in the winter of 2026. It was a lot nicer in 2025. Upon my return trip the elevator was broken and the place also seemed to be in worse shape. I realized in the winter trip also that there was no thermostat in my room. It stayed in the lower 60s (while being quite cold outside). So it was fine, but I'm not sure I've stayed in a motel room where I didn't have control of the heat before.

Partner

8/10

Excellent

07 Mar 2026

Melvin

Yes

Partner

2/10

Poor

06 Mar 2026

Sabrina

I love the property and the staff. However my stay was very on unsatisfied this time. The travelers in the next room were rude and obnoxious. I could have complained but that would have made things probably worst for my stay.

10/10

Exceptional

05 Mar 2026

Johanne

Près de l’autoroute et des restaurants.

Friends

8/10

Excellent

04 Mar 2026

Michael

Centrally located, nice and clean, and a nice room with modern furnishings. The amenities are very basic but overall a great deal for the price for a great location with plenty of restaurants and shopping.

Self

10/10

Exceptional

17 Feb 2026

Tristan

Very nice room was spotless and smelled great toilet worked and flushed the way a toilet should and overall great stay

Family_with_children

4/10

Poor

16 Feb 2026

Lonnie

When we checked in, we stood in the lobby for quite awhile before someone came from the back. She was talking to someone on the phone and tried to check us in while dealing with what sounded like a personal call.

Then, we are told there is $100 deposit, no coffee maker or fridge. We get to the room, the tv doesn't work, the phone doesn't work, and the blow dryer doesn't work.. Frustrating

Business_and_leisure Partner

2/10

Poor

16 Feb 2026

Fabiyan

Disgusting. Elevator broken, room smelled like urine and cigarette smoke, human hair all over the bed, bathroom door broken off hinges and would not close. A flop house would be an overstatement. One of the most neglected and disgusting properties I have ever been in in my life. Left rather than stay there. Made it extremely difficult to receive a refund. Multiple hoops to jump through and still has not refunded. They should be ashamed of themselves and they should be ashamed to even call themselves a national chain. I would never even take a chance to stay at another Red roof inn again in my life.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Salaam

The room was cleaned every day & heat shower & toilet worked with no problems

Business

10/10

Exceptional

16 Feb 2026

Wylkins

Perfect for a one night stay. No complaints

2/10

Poor

14 Feb 2026

Rosmin

Elevator not working but front desk said nothing but instead gave instruction where it was only to find out it wasn't working the whole 3 night stay. No other option but to walk the stairs to the 3rd floor with suitcases. Also no room service. Not recommended. This information not offered in Expedia website either.

Leisure Self

10/10

Exceptional

13 Feb 2026

Jeffrey

Good price good stuff good rooms

2/10

Poor

06 Feb 2026

Jonathan

Room was disgusting stains on the walls bathroom door was falling apart the tile in the shower was moldy and cracking the floors were not swept or mopped the desk in the room was wobbly and falling apart ..... I don't recommend this place to any one seems it's more of a long stay hotel instead of a family vacation spot .... 0 stars on my part

Leisure Partner

10/10

Exceptional

31 Jan 2026

Sabrina

Staff is always wonderful and room was clean.

Leisure Self

8/10

Excellent

26 Jan 2026

Manuel

.

8/10

Excellent

26 Jan 2026

Douglas

The staff was fine. The sink and tub drains were very, very slow.

6/10

Pleasant

18 Jan 2026

Marc

Despite stating that breakfast is included, there are none.
Phone doesn't work.
Tv did not work but they did fix that.

Leisure Family_with_children

8/10

Excellent

16 Jan 2026

Martin

What you expect for a value hotel.

Partner

8/10

Excellent

10 Jan 2026

Shanan

They charge a $100 security deposit that is initially added to the cleared credit card charge and then refunded a day or two later. Causes unnecessary uncertainty. Otherwise standard motel vibe and airport convenient.

Leisure Family

2/10

Poor

29 Dec 2025

Robert

This place was awful. The heat didn't work in my room. I reserved a king size bed and I think I slept in a double. There was people in the next room that were up most of the night. I could hear them talking at 4am. The worst experience I've ever had and I've been all around the world from Bulgaria to Arizona, Canada to Dominican Republic. This place was the worst no comparison.

Business Self

10/10

Exceptional

23 Dec 2025

Dorothy

Clean room

Leisure Self

2/10

Poor

22 Dec 2025

Dwigths Jose

I accidently chose the wrong city need a refund please

2/10

Poor

13 Dec 2025

Reenie

Upon arrival I was at first put in a room that was not cleaned and ready for a guest. They moved me to another room that had blood on the bathroom door the tub paint was peeling cockroaches crawled if you shut the lights out.
I shared this with the lady who claimed to be the manager and she said she was going to return my charge and then less than an hour later tried to charge my card more money. When I called and addressed this she told me I did damage and my pictures were not real.
Do not stay here. I will be calling the health department.

Friends_and_family Family

4/10

Poor

08 Dec 2025

shannel

The man in the office was really nice. The area was very convenient. The room was okay. But the outside all together was dirty. Not welcoming at all.

10/10

Exceptional

07 Dec 2025

Greg

Nice. All I asked for

Partner

10/10

Exceptional

03 Dec 2025

Scott

The dude at the front desk was very personable

Business_and_leisure Self

8/10

Excellent

30 Nov 2025

Debra

Clean room nice place.

2/10

Poor

09 Nov 2025

Richard

Dogs barking all night, puke at the bottom of the stairs, told a staff member about the puke. Three hours later it was still there. Caught a staff member peeing through the crack of my curtain about 9:30 am. Check out is at 11am. Stayed here two weekends in a row, not a good experience both times. I’m a man of cheap hotels but I think I’m done with this one.

Business

8/10

Excellent

09 Nov 2025

William

One night stay, early flight from Albany airport easier to stay the night then travel at two in the morning. Have done this before. Good place to stay, the staff is excellent and the price is right.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Samara

Okay stay

Business_and_leisure Friends

8/10

Excellent

07 Nov 2025

FS

Good rooms

2/10

Poor

04 Nov 2025

Fariza

This hotel is so disgusting , toilets doesn’t flush. Had to pay to upgrade my room due to the toilet situation. Finally got another room after waiting an hour. Went out and come back in to flooded room all our stuff was soaked in toilet water, they refuse to do anything the guy at front desks said there’s nothing he can do but for us to sleep and wait until the morning to get maintenance. I would never recommend anyone to book at this hotel.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Judith

Excellent staff at check in
.

Partner

2/10

Poor

03 Nov 2025

Thomas

The room and overall condition of the hotel is neglected. There are signs of renovations, flooring, paint and furniture but everything is damaged! Also a bit scary with signage in room door advising to double lock and dead bolt door and don’t open door if knocks are heard! Lighting on outside was good. Pillow had rips and stains. Damage to tub. Walls showing chips. Chair was dirty with spots and stains. I’m sorry to say such negative feedback but Ramada hotels are overall being poorly managed in America. It’s disappointing. Staff was polite.

Business Self

4/10

Poor

02 Nov 2025

William

It got me when a fellow customer complained of having to change a room 4 times due to bed begs and roaches, may habe been flea not bed bugs, but nonetheless it had me itching all night. And it boggled my mind to see the total disregard by staff for the customers very valid concern!

Self

4/10

Poor

01 Nov 2025

Joanne

I think I reviewed the wrong stay .....the 10/25 stay was just okay,,,,,,won't ever do it again though! Was just a bare bones stay...........only fair to say okay. The 2nd stay was 10/30. That was dreadful!! That (a handicap room) was so nasty we will never again stay at a Red Roof

Leisure Pet

6/10

Pleasant

01 Nov 2025

Joanne

The room was just :a \"\"bare bones\" room. Sufficed for one night but won't ever stay at a Red Roof again!

Leisure Pet

4/10

Poor

01 Nov 2025

William

Yes. However parking lot has lots of potholes and flooding at the entrance when raining

Self

10/10

Exceptional

31 Oct 2025

Sabrina

Everything... it is my home away from home... my quiet place.

Leisure Self

6/10

Pleasant

31 Oct 2025

Madilyn

room was clean but reeked of strong chemicals, fair room for low price, lots of airport noise, area not as sketchy as many in Albany

Self

6/10

Pleasant

26 Oct 2025

SCOT J Ross

Low budget motel. Clean and coveniently located. A little loud from road and air traffic. Facility is old and could use an upgrade.

Leisure Family

4/10

Poor

26 Oct 2025

Paul

The beda and were adequately comfortable. The hair drier stopped working after a minute, as did the light for the sink area. The bathroom light consistently flickered.

Partner

6/10

Pleasant

25 Oct 2025

Sabrina

I usually love the hotel. Been staying at least once a month since April. Staff is excellent, room/bed comfortable, and quiet even withthe airport right there. However last night, wasn't my best experience. Last night after a long day and night, i get there and the room i reserved days in advance wasn't available. He said he was giving me an upgrade was horrible. I went from a King Size bed to a double bad. I am a big girl that is why i get the bigger bed. I also get the handicap accessible because i have a bad knew and the seat in the shower helps.So was disappointed i couldn't shower before laying down. Also,didn't sleep well because of a barking dog. But no complaints about any of other stays. I will continue to stay here because one bad night happens.

Leisure Self

4/10

Poor

23 Oct 2025

Paul

Dirty and smelly

Partner

2/10

Poor

21 Oct 2025

dave

The worst experience ever.

Rude staff. Understaffed. My key card wasn’t activated and it took over 15 minutes for me to get it resolved because there was no one at the front desk. The front counter attendant was very unprofessional and rude. Room had dead bugs and smelled like cigarettes. Opened dresser drawer and the front came off. This was a terrible experience. On top of that, our neighbors were super loud the entire night and barely got any rest at all. 0/10 experience. Don’t book here.

Friends_and_family Friends

4/10

Poor

19 Oct 2025

Stephen

I will never use Expedia again. I had to postpone my trip and it proved impossible to contact Expedia. No fault of RedRoof..