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Crowne Plaza Albany - The Desmond Hotel By IHG

Albany - NY · United States

660 Albany Shaker RoadView location

9.2/10Excellent1,123 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crowne Plaza Albany - The Desmond Hotel By IHG

Crowne Plaza® Albany - The Desmond Hotel is the perfect place to relax and recharge with a 24-hour fitness center, convenient bike rental program, indoor pool and Mr. D’s Restaurant &Lounge, a local favorite known for its famous Desmond Bread Pudding. Planning a meeting or wedding in Albany?

Our hotel is designed to host events of any size, with 24, 000 square feet of flexible space including 11 meeting rooms, three ballrooms, and unique courtyards with soaring ceilings and atrium skylights.

Whether you’re in town visiting the University of Albany or looking for your home-away-from-home near the Wolf Road Business District, our upscale hotel is a quick drive from major attractions including Crossgates Mall, The Crossings Park of Colonie, the MVP Arena, and downtown Albany.

Guests will also appreciate our complimentary 24-hour shuttle service to the Albany Airport and within a 3 mile radius of the hotel. Our family looks forward to welcoming you to Crowne Plaza Albany - The Desmond Hotel.

Read more about this hotelShow less

Located in Albany, Crowne Plaza Albany - The Desmond Hotel by IHG is in the business district, a 4-minute drive from Colonie Center Mall and 6 minutes from Siena College. This hotel is 4.3 mi (7 km) from Crossgates Mall and 4.9 mi (7.8 km) from University at Albany.

Stay in one of 322 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albany? This hotel has 23433 square feet (2177 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 43 Pet max weight (per pet) in lb is 95 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults, and USD 5 to 12 for children
    • Uncovered extended parking fee: USD 15 per day
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Watervliet Shaker National Historic Site 1.9 km / 1.2 mi
Shaker Heritage Society 2 km / 1.2 mi
Colonie Center Mall 2.8 km / 1.7 mi
Albany County Hockey Facility 2.8 km / 1.8 mi
Pruyn House 2.9 km / 1.8 mi
Northway Mall 3.6 km / 2.2 mi
Afrim’s Sports Park 3.7 km / 2.3 mi
Capital Region Orthopaedics Latham 4.5 km / 2.8 mi
Siena College 5 km / 3.1 mi
Latham Farms 4.2 km / 2.6 mi
Curtain Call Theater 5 km / 3.1 mi
CNY Fertility Center 6.3 km / 3.9 mi
Albany Indoor Rockgym 6.5 km / 4 mi
Albany NanoTech Complex 6.7 km / 4.2 mi
Crossgates Mall 7 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 323
  • Number of floors (main building): 4
  • Suites: 19
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 29 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 14
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BED • 25 m²JSU.QN
    JUNIOR SUITE QUEEN SIZE BEDPhoto unavailable3 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEW KING BEDSUITE • POOL VIEW KING BEDSUI.KG-VP

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 25 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable3 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Room Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 25 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 25 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable3 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE EXECUTIVE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 25 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable2 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN-1

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEXSUI.DP-1

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE Accessible KING SIZE BEDJUNIOR SUITE • Accessible KING SIZE BED • 25 m²JSU.H6-KG
    JUNIOR SUITE Accessible KING SIZE BEDPhoto unavailable2 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEX • 25 m²SUI.DP
    SUITE DUPLEXPhoto unavailable6 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE DUPLEX

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE AccessibleJUNIOR SUITE • AccessibleJSU.H6

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 25 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable4 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 25 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Crowne Plaza Albany - The Desmond Hotel By IHG

    DOUBLE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Crowne Plaza Albany - The Desmond Hotel By IHG

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crowne Plaza Albany - The Desmond Hotel By IHG

9.2
Excellent
1,123 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
ed
A number of youth groups staying at the hotel were loud and unruly without proper supervision.
Family
10/10
Exceptional
21 Jul 2026
kristin
Room was fine. Carpet felt wet. So room
Was humid.
Family_with_children
8/10
Excellent
21 Jul 2026
Sierra
Nice hotel with a beautiful indoor courtyard and probably the nicest gym of any hotel I have stayed.
Self
2/10
Poor
21 Jul 2026
James Anthony
Things have changed
10/10
Exceptional
18 Jul 2026
Edward
Very clean, well maintained property, great rooms and breakfast
Partner
10/10
Exceptional
18 Jul 2026
Michael
Couldn’t have been more satisfied
Family
10/10
Exceptional
18 Jul 2026
christine
Clean room great price nice hotel
Partner
8/10
Excellent
17 Jul 2026
Salvatore
Inside court ward is beautiful.
Breakfast was not that good
Partner
10/10
Exceptional
14 Jul 2026
Jane
Our stay was perfect and we will return when we’re back in the area!
Family
10/10
Exceptional
14 Jul 2026
grayce
Beautiful dining and bar area had great staff. Rooms have been renovated and look very good.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Deanna
Charming, clean hotel. Great “home base” spot for an upstate NY trip with our teens.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Marie
Nice location that is super close to ALB. The free shuttle was so easy to use. We dropped off our rental car, called the hotel, and they sent up the van within 10 minutes. Then, early the next morning, we came downstairs, let the front desk know we needed transport, and within 5 minutes we were on our way!

Convenient location to restaurants.

We did not get a chance to enjoy the breakfast, pool, or other amenities because of our travel itinerary, but I would stay there again!
10/10
Exceptional
12 Jul 2026
Michael
Clean, staff was great, and well maintained
Family_with_children
10/10
Exceptional
11 Jul 2026
Dan
Everyone was very helpful.
Self
10/10
Exceptional
10 Jul 2026
DEVIKA
It had place to walk around restaurants right in house n a beautiful pool of fish
Family_with_children
4/10
Poor
10 Jul 2026
Michael
Elevator was extremely noisy late at night.
10/10
Exceptional
10 Jul 2026
Alexander
Great hotel to post up for a night, lots of stuff close by
Family_with_children
10/10
Exceptional
09 Jul 2026
Robert
Everything was fantastic
Self
10/10
Exceptional
09 Jul 2026
Valerie
Clean convenient location. Staff were very friendly.
Family_with_children
8/10
Excellent
07 Jul 2026
Denise
Really liked the free 24hr shuttle and the restaurant right in the hotel. Very clean and friendly staff.
Self
10/10
Exceptional
07 Jul 2026
Gina
The property is quite large, and close to nearby restaurants. Our stay was great!
Family_with_children
10/10
Exceptional
06 Jul 2026
Nick
This place is very nice and clean. Highly recommended
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Jennifer
Room was clean and comfortable. Towels and sheets smelled clean and were fine. Restaurant on site is surprisingly good. Certainly fine if you don’t want to leave the premises. Our room looked out on the conference center in the middle and there was a wedding one night and loud party the next. Didn’t bother us but good to be aware if youre sensitive to noise.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
shanae
The overall experience was nice. The rooms could use some updating.
Family_with_children
10/10
Exceptional
05 Jul 2026
Maggie
The staff was great the property was clean and the restaurant staff (Will) and Amy were fantastic. Food was delicious.
Partner
10/10
Exceptional
05 Jul 2026
Beth
One night, very short stay, but it was great!
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Michael
Clean room
Family
10/10
Exceptional
03 Jul 2026
Andrew
Wonderful stay. Beautiful layout. Fantastic rooms. Great meals.
Partner
8/10
Excellent
02 Jul 2026
Nina
Hotel is nice, staff was great. Room was clean. The only issue I had was the outlet next to my bed did not work and I didn’t realize until I was checking out. I told the front desk, hopefully it gets resolved. I would stay again.
10/10
Exceptional
02 Jul 2026
Nicole
Everything was great
Family
10/10
Exceptional
02 Jul 2026
Carley
Clean room, parking was easily accessible and lots of it, convenient location
Partner
10/10
Exceptional
02 Jul 2026
Camille
Very nice place to stay
8/10
Excellent
29 Jun 2026
PATRICIA
Clean room, great parking!
Friends
8/10
Excellent
29 Jun 2026
Jawanda
Parking is okay. I do wish wish the hotel had more accessible parking. The location is great, near a major highway. The room was spacious. I do wish we were able to use the private entrance to enter our room. We did not use all of the amenities which are namy. This hotel is busy. That weekend we stayed, there were prom dates, weddings, and more.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Crystal
I thought the property was beautiful. But with the cost, I was surprised that no microwave in room and that they dont do room service. The pool was a little disappointing and it would be nice if there was a hot tub. The restaurant was wonderful
Family
10/10
Exceptional
26 Jun 2026
Michael
The Crowne Plaza management and staff take their jobs seriously and perform their work with with great dignity. It was a pleasure to see and experience. The result of Crowne Plaza staff finding satisfaction in a job well done is a (cool) physical plant that is extremely well maintained, excellent service without interruption (literally 24 hours), and the willingness to take responsibility for making guests comfortable and happy. Rare traits.
Self
2/10
Poor
26 Jun 2026
Tracy
The staff was rude! Place was dirty and not well maintained. I would never recommend this place to snyone! .
Partner
10/10
Exceptional
26 Jun 2026
Carlos
Amazing place to stay I will come back with my family. Just need lil more activity in the night. Everything else AMAZING!!! Beautifull place
Family_with_children
4/10
Poor
26 Jun 2026
Rogerio
The sheets in the bed had a blood stain. I am not sure if it was changed between occupants. It soured our wedding anniversary celebration
Partner
10/10
Exceptional
24 Jun 2026
Stanley
Pretty clean of few area not quite excellent. Elevator for one Lots of kids running about which is fine but it presents challenges keeping thing clean
Partner
10/10
Exceptional
23 Jun 2026
Michael
Great place to stay
Thank you
10/10
Exceptional
23 Jun 2026
Alexandra B
Your staff went out of their way to be helpful. Thank you for a wonderful stay.
Business Self
10/10
Exceptional
22 Jun 2026
Anthony
The Desmond was a 5-Star, as always, never disappoints. Every stay here is great, staff is excellent as well.
Self
10/10
Exceptional
22 Jun 2026
Miranda
Front desk was very friendly and communicative, very pet friendly and clean hotel. Will stay again!
Friends
10/10
Exceptional
21 Jun 2026
Patricia
Everything was great
8/10
Excellent
21 Jun 2026
Lauren
The hotel and staff were great. Our only complaint was the noise. We had a room on the 4th floor facing the courtyard and could hear every word. A party was taking place and drunk guests stood around talking loudly all night. We had to leave for the airport at 4 am and there were still party guests arguing in the hallway so loudly right outside the guestrooms.

The hotel is otherwise great and minutes from the airport. The breakfast in the restaurant was also fantastic and fresh.
Partner
10/10
Exceptional
21 Jun 2026
Jacob
Really great
Partner
8/10
Excellent
19 Jun 2026
Geoffrey
This property is first class. The staff was helpful.
Family
10/10
Exceptional
18 Jun 2026
Alberto
Great place to stay, clean and nice employees!
Self
10/10
Exceptional
17 Jun 2026
Audrey
Over all simply a 10!
Family
8/10
Excellent
16 Jun 2026
ZHOU LOU
Ok
Friends
10/10
Exceptional
15 Jun 2026
Ellen
Love The Desmond!!
8/10
Excellent
15 Jun 2026
lisette
Wonderful Hotel. The room was clean and very comfortable. The food at Mr. D's restaurant was excellent. I highly recommend the crab cakes. Great stay . I would definately return .
Family
8/10
Excellent
12 Jun 2026
allen paul
A nice enough hotel that is amazingly close to the airport and includes free airport shuttle. The rooms were clean. The staff was very friendly and helpful. Some of the items in the fitness center were not super well maintained, but that’s my only Minor complaint.
Self
10/10
Exceptional
10 Jun 2026
Julie
We were there for a short night, the room was very comfortable and clean.
10/10
Exceptional
08 Jun 2026
Susie
The staff at both check in and check out were very friendly. We were also able to check in a little early when we arrived. The attached restaurant lived up to its reviews. They offer happy hour prices from 4:30-6:30pm on select small bar bites and great drink discounts. We drove, but it is right around the corner from the airport which is very convenient.
Partner
8/10
Excellent
07 Jun 2026
Molly
Staff was amazing. Have a food allergy and they were wonderful. The food was amazing too. Bar service was great and friendly! Had breakfast and supper. Room was pretty clean. Only complaint was some maintenance issues. The ceiling of the bathroom had a panel falling down. The hinge on the bathroom door was nearly fully out and the door did not shut right. Fixed that myself.
Self
10/10
Exceptional
01 Jun 2026
JoAnn
Attended a wedding at the hotel and stayed . The room was clean and modern. It was a beautiful hotel and the staff was friendly and helpful
Family
10/10
Exceptional
29 May 2026
margaret
comfortable clean room and excellent restaurant
Family
6/10
Pleasant
25 May 2026
John S
Desmond Hotel from the outside and lobby appeared immaculate. However, the hallways were noisy, and the temperature of the room could not be raised to a comfort level.
Self
8/10
Excellent
25 May 2026
Elsa
Broken elevator
Family_with_children
10/10
Exceptional
22 May 2026
Sarah
Beautiful setting inside the hotel. Staff was super helpful
Partner
8/10
Excellent
19 May 2026
Gregory
We have had the pleasure of staying at this property on three separate occasions, and on each visit, we received exemplary treatment from the staff. Additionally, the breakfast provided consistently meets high standards of freshness and quality.
Family_with_children
10/10
Exceptional
19 May 2026
JULIANA
we didn´t take breakfast
Self
10/10
Exceptional
19 May 2026
Michelle
Clean & quiet room, great breakfast in the onsite restaurant
Family_with_children
10/10
Exceptional
18 May 2026
Colleen
Love this hotel exceptional service and amazing stay.
10/10
Exceptional
18 May 2026
Richard
Wonderful!
Business
6/10
Pleasant
17 May 2026
Morgan
Mediocre hotel
Very busy
Very large
10/10
Exceptional
16 May 2026
David
Excellent staff!
Self
10/10
Exceptional
13 May 2026
Scott
Excellent in all aspects
Partner
10/10
Exceptional
13 May 2026
Tiffany
This is our go to hotel to stay at when we travel to and from seeing our daughter at college. Everything is amazing, from customer service to clean and comfortable rooms to great breakfast and plenty of parking. We can’t recommend them enough!
Friends_and_family Family
10/10
Exceptional
12 May 2026
Brandon
Easy check in. Very nicely maintained ground and room.
Family
10/10
Exceptional
10 May 2026
Jeannine
Nice hotel with pretty courtyards
10/10
Exceptional
01 May 2026
Glen
Park and ride is my new go too.
Partner
10/10
Exceptional
01 May 2026
Caroline
Great selection for a stay in the Albany area. Clean, well located, and a very nice room for the price.
Self
10/10
Exceptional
27 Apr 2026
Adriana
Definitely staying there again! Everything was perfect. The staff was very professional and attentive.
Family
10/10
Exceptional
27 Apr 2026
Susan
Always a good experience at this hotel. My feedback is that more signage is needed in the hallways. The hotel is big and finding my way to the elevators is always an adventure
Self
8/10
Excellent
24 Apr 2026
Ly
It very clean and convenient location
Family_with_children
10/10
Exceptional
23 Apr 2026
Stephanie
All was great! Staff and accommodations were excellent!
6/10
Pleasant
20 Apr 2026
DAWN
Lovely place but ask, in advance, if they are hosting any evening weddings if you plan to stay in a room facing the courtyard or banquet area.
10/10
Exceptional
18 Apr 2026
Edwine
Clean quiet spacious room and staff were helpful and courteous. Excellent all the way around.
Self
10/10
Exceptional
11 Apr 2026
Joelle
We loved the indoor courtyard areas in this hotel! We also enjoyed our meal at the restaurant.
Family_with_children
10/10
Exceptional
08 Apr 2026
Amanda
Good but cold in dining room.
10/10
Exceptional
06 Apr 2026
ABRAHAM
best stay ever! beautiful place, great friendly staff, everyting u need!
Family_with_children
10/10
Exceptional
29 Mar 2026
Kate
Breakfast was great, close attention was paid my moms gluten allergy. Room was clean and comfortable.
10/10
Exceptional
27 Mar 2026
louis
The room was very clean, and the overall place was well maintained. The on-site restaurant was great. The staff was excellent. We will definitely be back.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Marco
Yes
10/10
Exceptional
26 Mar 2026
janine
the staff is what makes the Desmond great. Always so kind and helpful. I only downgraded one section because I am bitter about the remodel. I loved the wood counter and hate the \"modern\" look that is cold.
10/10
Exceptional
23 Mar 2026
Lisa
Nice comfortable room.
10/10
Exceptional
21 Mar 2026
Justine
We were allowed to check in a bit early which is great when traveling from afar. Rooms clean and a nice restaurant/ bar. I do wish they had a jacuzzi but the pool was nice. Overall I would recommend this hotel
Partner
10/10
Exceptional
20 Mar 2026
Erik
Amazing property! I would highly recommend!
Business
10/10
Exceptional
19 Mar 2026
Eric
Everyone that we dealt with was extremely helpful and kind. The rooms were very clean and comfortable. The shuttle drivers went above and beyond to be helpful. We also dined at the restaurant, and the food was awesome and Jada was an awesome server. We cannot say enough about this hotel. Thank you
Family
8/10
Excellent
15 Mar 2026
Helen
Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back
Self
10/10
Exceptional
13 Mar 2026
Anthony
Yes all good
10/10
Exceptional
12 Mar 2026
Mackenze
Nice hotel
Business
10/10
Exceptional
10 Mar 2026
Suzanne
N/A
Self
2/10
Poor
08 Mar 2026
Jason
Manager was rude and a chauvinist. Room was dirty. Was missing coffee maker. Manager put us next to the elevator and the loudest part of the hotel.
Family
8/10
Excellent
05 Mar 2026
Sharon
Clean room. Staff was friendly. The gym was large and spacious and well equipped. We did not use the pool. The place was very nice but parts of it seemed a little dated. But overall I would recommend it. It is VERY hard to find a nice place to stay in Albany.
Partner
10/10
Exceptional
05 Mar 2026
Angel
Clean & friendly stuff
10/10
Exceptional
01 Mar 2026
Alberto
It is a very beautiful hotel, very courteous staff, and great location.

Location & surroundings

Crowne Plaza Albany - The Desmond Hotel By IHG
660 Albany Shaker Road, Albany, United States

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Crowne Plaza Albany - The Desmond Hotel By IHG

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