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Breakfast is included with your stay.
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Homewood Suites by Hilton Albany Crossgates Mall
Albany - NY · United States
1651 WesternView location
8.8/10Excellent508 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.2/10 9.2
Neighborhood9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Homewood Suites by Hilton Albany Crossgates Mall
Steps from Crossgates, our hotel puts premium shopping, entertainment, and more than 20 dining options at your fingertips – with exclusive discounts for our guests. Spacious suites have ample space for shopping bags, and our Shop & Drop delivery service will bring them right to you.
Join us for free hot breakfast and our Monday – Thursday evening social.
Show less
When you stay at Homewood Suites by Hilton Albany Crossgates Mall, NY in Albany, you'll be connected to a shopping center, a 4-minute drive from University at Albany and 5 minutes from Colonie Center Mall.
This hotel is 5.9 mi (9.5 km) from MVP Arena and 7.8 mi (12.5 km) from Palace Theater. Make yourself at home in one of the 96 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds.
Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with digital programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 150 per stay
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
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Minimal age
21
-
Optional fees
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Crossgates Mall
0.4 km / 0.2 mi
Funny Bone Comedy Club
0.5 km / 0.3 mi
Albany NanoTech Complex
2.8 km / 1.8 mi
University at Albany
3 km / 1.9 mi
Albany Pine Bush Preserve
4.9 km / 3 mi
Northway Mall
5.2 km / 3.2 mi
Colonie Center
5.4 km / 3.4 mi
Colonie Center Mall
5.4 km / 3.4 mi
St. Peter's Hospital
6.8 km / 4.2 mi
Washington Park
7.1 km / 4.4 mi
Albany Medical College
7.6 km / 4.7 mi
Albany College of Pharmacy and Health Sciences
8 km / 5 mi
Albany Indoor Rockgym
8 km / 5 mi
Albany Medical Center
8.1 km / 5 mi
Lark Street
8.1 km / 5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 96
- Number of floors (main building): 5
- Double rooms: 43
- Suites: 92
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Airport
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
Show 44 more facilities & services
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Day-care centre
- 24-hour securityExtra charge
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- Shop
- Gym
- NewspapersExtra charge
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Restaurant: 1
- Smoking areaExtra charge
- HighchairsExtra charge
- Conference room
- Meeting room
- Printer
- Business centre
- Audio-visual equipment rentalExtra charge
- Fax
- Indoor freshwater pool: 1
- Casino
- Breakfast
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- Basketball
- BilliardsExtra charge
- TennisExtra charge
- Putting green
- Skiing
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 25 m²STU.H6-6
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Desk
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-6
Room amenities
- TV
- Desk
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE AccessibleSUITE • Accessible • 1 Bedroom • 26 m²SUI.H6
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 25 m²STU.KG-NM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO KING BED NON SMOKING
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 25 m²STU.H6-KG
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO Accessible KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 26 m²SUI.H6-5
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-5
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 26 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE KING BED ONE BEDROOM
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO NON SMOKINGSTUDIO • NON SMOKING • 1 Bedroom • 26 m²STU.NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 26 m²SUI.2Q-B1
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Dining Area
- Bathroom: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
Show all 14 amenities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Desk
- Dishwasher
- Toaster: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Room amenities
- Dining Area
- Bathroom: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Desk
- Dishwasher
- Toaster: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO NON SMOKINGSTUDIO • NON SMOKING • 1 Bedroom • 26 m²STU.NM-1
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO NON SMOKING
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible WITH KITCHENETTESTUDIO • Accessible WITH KITCHENETTESTU.H6-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO Accessible WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²SUI.2Q-NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchen utensils, plates & cups
- Bathroom: 1
- Hairdryer
- TV
- Dining Area
- Toaster: 1
- Dishwasher
- Desk
Show all 15 amenities
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Kitchen
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Room amenities
- Kitchen utensils, plates & cups
- Bathroom: 1
- Hairdryer
- TV
- Dining Area
- Toaster: 1
- Dishwasher
- Desk
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Kitchen
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 26 m²SUI.H6-4
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-4
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 26 m²SUI.NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Bathroom: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
Show all 14 amenities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Dishwasher
- Dining Area
- Toaster: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE NON SMOKING
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Desk
- Bathroom: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Dishwasher
- Dining Area
- Toaster: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 26 m²SUI.H6-2Q
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible-Two Queen Beds
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 26 m²SUI.H6-3
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-3
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 26 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Desk
- Dishwasher
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Kitchen
Show all 15 amenities
- Kitchen utensils, plates & cups
- TV
- Hairdryer
- Bathroom: 1
- Toaster: 1
- Dining Area
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE KING BED NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Individually adjustable heating
- Desk
- Dishwasher
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Kitchen
- Kitchen utensils, plates & cups
- TV
- Hairdryer
- Bathroom: 1
- Toaster: 1
- Dining Area
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 25 m²STU.2Q
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
- Ironing set
Show all 14 amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Desk
- Dishwasher
- Toaster: 1
- Dining Area
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO TWO QUEEN BEDS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Desk
- Dishwasher
- Toaster: 1
- Dining Area
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 25 m²STU.H6-7
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton Albany Crossgates Mall
STUDIO Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-7
Room amenities
- Desk
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Homewood Suites by Hilton Albany Crossgates Mall
100
reviews shown
scott
Clean property, friendly staff, would recommend for anybody traveling through. The rooms were very comfortable.
Eileen
Such friendly and welcoming staff. Everything was great!
Kimberlee
Amazing property!!!loved it
Gregory
The free breakfast on the weekend was very good.
Geri
This hotel has it all.
Charles
Excellent overall.
chrissy
Great hotel just the phone in room didn’t work other then that great stay
Anthony
Was a very clean room. Nice amenities
Murat S.
Breakfast is ok.
Charles
The hotel is very clean, staff very courteous, and breakfast was great.
Sandra
My family and I had a wonderful stay. breakfast was even included which was wonderful suite clean and spacious many things to do and the Crossgate Mall right across from Hotel.
Hotel has games for kids & Adults. Pool table
Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time
Hotel has games for kids & Adults. Pool table
Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time
Brook
Loved the room and area
Andrea
Clean room, staff was great! Great breakfast options
Tanner
Ripped bedding, broken tub, and freezing cold pool.
Alicia
Our swcond time stsying at this locstion. Everything was great! Comfortable beds, clean and spacious.
Yetunde
Breakfast options are awesome, good customer servise, gym and swimming pool area are very neat and welcoming. We enjoyed our stay in the suite rooom. It's like home away from home, I definitely will come back. Highly recommended 👌
Bailey
The service is outstanding. This place is CLEAN. A refreshing stay on the road.
Emily
We arrived and the Hilton system was down everywhere, and the staff handled it swiftly and smoothly. Kudos to them. Amazing stay, made mine and my Husbands stay memorable and we can’t wait to stay here again. Give the staff a raise!!
Daryl
The room was clean, up to date and no odors. The staff at the front desk during check in and out was very courteous and respectful. The breakfast selection was good however the temperature of the breakfast sausage could be a little more warmed up and be cook a little bit more.
Nancy
Staff was great. Room was clean. Breakfast was very good.
Sandeep
Excellent place to stay, very courteous staff. Close to shopping,close to highways. Breakfast was fresh and dining area was spotless
David
The room had an electric 2 burner cooktop, full sized fridge and microwave. The room was clean with effective heating unit. It was ZERO outside the night we were there. The only MINOR issue was the placement of the TV. It was wall mounted in the middle of wall #2. Wall #1 had the bed headboard and Wall #3 had the couch. TV viewing was from a huge side angle. But that was easily overcome by moving the couch to be in front of the TV. We had food delivered to the room from a local pizzeria who also did a very nice job with food quality, cost and speed of delivery. We will be going back to this same hotel every time we have to travel to Albany's Funny Bone Comedy Club at Crossgates Mall.
Joy
This place is very nice and clean.
Angela
Heard
Michael
Clean room
Mohamadou
One night stay
Tariq at the front desk was very kind.
Tariq at the front desk was very kind.
Stephen
Excellent service and facilities all around. Top notch.
Paul
Very clean , quite and spaced
Deborah
Nice big area but people still have trouble finding the way in when driving. Beautiful inner sitting area and comfy by the faux fireplace. 2 area to eat, one upscale and one casual. Nice, friendly staff at the front desk.
Endro Budi
All are great
Richard
Facilities were quite nice for this price point and staff were friendly and helpful.
Kinshasa
The check in was great and the staff was friendly. The room was clean and comfortable.
Zahra
The free breakfast was great. The hotel room was excellent.
Hui
great place
Rebecca
Housekeeping and Kitchen staff were amazing
Rayna
Pool was unavailable entire stay
GE
The room smelled musky
Shauna
Pull out couch was so uncomfortable
Shelley
Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!
Jeremy
Perfect hotel for our needs. Free laundry was an amazing amenity.
Denise
Late at night a group of kids attempted to open my room door and knocked on my door. The kids wanted to come in my room and sleep. It was reported that night as well as the next morning. The front desk told me this happens at the hotel. Random outside kids walk into the hotel. I didn’t feel safe knowing anyone can walk into the facility late at night. Everything else in the hotel was good.
jaime
Place was good
Patricia
We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Catherine
Great service
Pamela
I really enjoyed my saty. The choices of breakfast was really good. The facility was clean and quiet. The mall is across the road from the hotel. I will book again during the First in Math Tornament. I had a restful stay. Keep up the good work!!
Cheryl
Nice hotel. Close to shopping and colleges
Anthony
Nice place
I felt the place was amazing it was clean and convenient plus comfortable.
Mary
Perfect stay for a girls weekend to Albany for the tulip festival. 6 of us shared a two room Suite, double Queen with sofa bed in living room and kitchenette. The layout was perfect for our short stay. Well done Hilton!
Luc
Exactly as discribed
Ledina
Clean and nice room. Staff service is great
james
Super hotel
This hotel was excellent. I couldn't have enjoyed anything better.
Mallory
We had no working shower.
Patricia
Great stay
Friendly staff, spacious and comfortable room.
Dana
Nice Stay
My kids loved the breakfast provided.
I wish the bathroom had a door between sink and bedroom area. Ghe toilet paper holder was slightly broken.
I wish the bathroom had a door between sink and bedroom area. Ghe toilet paper holder was slightly broken.
Juan
Great hotel with outstanding Staff
Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
Donna
The pool was cold and didn’t like that tru was attached to it. I felt it was not up the usual standards
ofri
The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.
Hadi
Poorly maintained property. Dishwasher leaked. Shower not convenient (water pressure too high, shower door too close to toilet seat). Uncomfortable bed (we couldn't sleep well for 2 nights). Breakfast not so appealing; limited choices. Overall too expensive given the quality and location.
??
臭い
Colleen
We loved that it had 2 breakfast areas to choose from. Our room was ready even though we were a little early for check in. The staff was friendly.
Ibtissame
Dirty
Umberto
The room I got for my family of 6 was perfect
Dawn
Great hotel… super clean
Quadasia
I liked that the staff were friendly and they gift you something at check in..
Neil
Good location near the highway and mall.
Judy
Perfect place to stay when you’re visiting family!
Darla
Great customer service
Warren
No coffee or hot water available for breakfast.
Lisa
One night stay
The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.
Sonia
Muy buenos
William
Was very noisy until about 11:30pm. Kids in next room with no parent supervision. The fridge still had leftovers and open drinks in it.
Tracy
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
Mario
Close to the shopping mall and groceries. Public transportation accessible
Verified traveler
The suites were great. Nice and roomy with the kitchenette. The common space was great. We stay up pretty late with a group of people in the lounge. It was welcoming and comfortable. The breakfast in the morning was ok but the tables and eating space were comfortable and spacious. The patio in the back was a bonus for the children to play basketball. Close to the mall was an added bonus.
Vsevolod
Great hotel, great breakfast.
Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
Tina
Our stay was last minute during a snow storm so the hotel was at full capacity. The room was not clean. Stains on the couch , chairs and comforters. The handles on the microwave and refrigerator were dirty. The toilet rocked and the seat was crooked. There was a very unpleasant smell to the room as well.
We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.
We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.
Ilicia
Great place to put your head down at night
Hotel was great and perfectly located for our needs on our vacation. Very clean and got a regular series of texts to make certain our stay was a great one. Breakfast was yummy with choice of two spaces to eat. Only two issues: DirecTV was apparently working on something two of our nights there and the tv kept loosing its \"source\" but would come back up again after a few tries. The other issue was that the pool was COLD - felt unheated! Too cold to go swimming in which was unfortunate as the pool was one reason we had booked the hotel. Would stay there again, however.
Robert Lathrop
The room was spacious and well appointed.
Denise
We drove an hour to specifically use the pool on the kids school vacation. We paid $200 for the night and the pool was out of order.
lakendra
N/A
Peter
Check in was easy and the staff was greatI got a 2 queen suite that was nice and spacious. My kids like it a lot. The bedding was terrible. The top bla ket was a duvet and the pillows squished down to nothing. The room smelled musty though i left the ceiling fan on all day, even while we were away. The pool was hazy and walls were dingy looking. Breakfast was pretty bad, too. Im pretty sure the eggs werent made of eggs and the sausage patty was the worst that ive ever had. It would be better to have offered nothing.
Betsy
Nothing special
The room is spacious and the bed is very comfortable. Breakfast the usual continental breakfast. Nothing special. I wouldn’t stay here again. The walls are paper thin and I could actually hear the guy next to me snoring through the walls! There were like 10 kids in the rooms across from me making loud noises for hours. I wanted a peaceful, quiet stay and got the opposite of that.
Kristine
The staff was very helpful and friendly. Beds are very comfortable and everything was very clean.
Amy
Unhealthy and unsavory.
Loud children running around halls. Room smelled like smoke. BEDBUGS. Rough area. Was very uncomfortable. Lack of security. Furniture was worn. Mattress uncomfortable. Room not clean. Maintenance man was using a towel with his feet to clean floors — really??? Dishes were filthy.
Aleyda
When I went to check in I wasn’t greeted, the woman that checked me in was more so worried about clocking out and someone relieving her. I was told I’d have to wait because no rooms were ready. Luckily another staff member came over and confirmed there was a room ready. When we first arrived to our room it looked a bit dirty as if it wasn’t vacuumed, or wiped down,there was old food in the heater vent, like a whole cracker was in the vent sitting there. The couch had stains all over it and the blankets and sheets for the pull out couch were stained like actual food stains. When my daughter went to take a shower she noticed the brown ring around the tub before getting in. It felt as if the room was rushed to be clean.wasn’t the greatest experience. I chose this hotel because we previously stayed here and I had no complaints,but this time around it was a bit upsetting.
Terence
Not bad
My wife and I had 2 queen beds. The room was nice but the beds were very uncomfortable too soft.
Robert
housekeeping
Hotel looks very good, room was nice, but housekeeping needs improvement. I booked two rooms. In my daughters' room she had to call to the desk to complain about the stained sheets on her bed. They should have come up and changed them instead they brought her sheets. In my room they have pumps on the wall for the usual complimentary soaps and shampoo. I get in the shower, and they were empty, there is no bar of soap in the room. Talk to the desk and someone comes up with the bottles but does not install them just leaves them on the desk. The room has a small kitchen area, I am glad I had not brought food to the room because how do you eat anything when the utensils consist of two spoons, three knives, and no forks. I found that the rooms are not very soundproof especial overhead. All that said the general condition of the physical room was very good. I would stay here again if I had to, but I would come prepared.
Yvonne P.
I liked everything but there was an active shooter on the floor above us and we were all evacuated at 7am for 3
hours by hundreds of armed police and we were terrified and traumatized. The staff was very kind and apologetic but we asked for a refund and the General Manager said she would arrange it but I haven't heard from the hotel yet
hours by hundreds of armed police and we were terrified and traumatized. The staff was very kind and apologetic but we asked for a refund and the General Manager said she would arrange it but I haven't heard from the hotel yet
Barrie
It was a nice hotel, the location was great. Shopping right next store. The issues were few, there were loud out door parties during quiet hours which where annoying but not horrible. I am not sure where recreational cannabis smoking is handled at hotels but the smell in the hall ways was unreal. I guess I wasn’t expecting to get the dorm room feel in a hotel.
Bowden
Won't stay here again
Bathroom was small, a lot of street noise, check-in clerk pointed us to the wrong breakfast bar, so we had 4 days of not very good breakfasts, not knowing that there was apparently a better breakfast bar for Homewood Suites guests. No material explaining hotel features in the room. Bed was comfortable.
Roberto
I’ll be Back!! Lol
My stay was Great. I stayed with my wife and son and we had a blast. We enjoyed the Pool, the hotel staff was friendly, my room was as HUGE and the mall is right behind the property for easy access.
Verified traveler
Great stay! We love this hotel and stay here every time we travel for soccer tournaments and long drives. The first room was dirty but a quick switch to a different room was great!
Ali
Safe area, nice property
Kelly
It was an amazing experience for my kids. The first time they've ever got to stay in a hotel and they thought they were in a dream. Convenient location near everything you'd like to do with your family. It was simply perfect.
Deborah
Beautiful rooms, spacious, comfortable. Nice pool great breakfast - would definitely recommend & stay again ourselves.
chang ho
Very convenient
brent
.
Patricia
Comfortable beds and most importantly the shower stayed hot! Breakfast buffet was nice staff manning the food stations were helpful and kind. Great location close to restaurants and the Crossgates Mall.
Brian
Homewood suites were sub-standard in customer focus. Bulbs not working in the suite etc, etc
Not in keeping with the good name of Hilton.
Not in keeping with the good name of Hilton.
chang ho
Excellent
Location & surroundings
Homewood Suites by Hilton Albany Crossgates Mall
1651 Western, Albany, United States
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Homewood Suites by Hilton Albany Crossgates Mall
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