Name: Comfort Inn Glenmont - Albany South
Address: 37 Route 9W, Glenmont, 12077, US

8/10

Excellent

01 Aug 2026

Gloria

Parking was good and ample. We did not use breakfast nor cleaning services

10/10

Exceptional

31 Jul 2026

Joanie

Très bien situé

6/10

Pleasant

29 Jul 2026

Heidi

It was down the middle. Not perfectly clean..not dirty. Comfortable enough. Breakfast was pretty good except for the runny eggs

8/10

Excellent

28 Jul 2026

Josée

Personnel très accueillant et sourani. Petit déjeuner très bien

6/10

Pleasant

27 Jul 2026

Andrew

Blackout blind didn’t close all the way down, and no one came to look at it despite our request. Breakfast was very average. Gym was small.

10/10

Exceptional

25 Jul 2026

AROONA

I will recommend this property

10/10

Exceptional

23 Jul 2026

Linfei

Clean room and breakfast

2/10

Poor

22 Jul 2026

Eric

There were ants all over the room and when they told them about it, they didn’t do anything. The breakfast was a mess. They didn’t restock very often and they were out of a lot of items are supposed to have early on. But it does look like the back room slightly. The kids did like that.

10/10

Exceptional

20 Jul 2026

Yanira

Always clan , never missed. Large breakfast variety. Pool is convenient. Hot tub never works though so that’s a bummer

Family_with_children

8/10

Excellent

19 Jul 2026

Jessica

Was a nice comfortable stay in a nice area outside of the city. Lots of good shopping and food within five minutes travel and about 10 minutes to Albany downtown

Partner

6/10

Pleasant

16 Jul 2026

Megan

It was clean and comfortable. Nothing fancy, but it was a good stop as we were traveling through.

Partner

10/10

Exceptional

16 Jul 2026

Howard

This hotel is going through a remodel, and it looks beautiful! The front desk agents are friendly and helpful. The newer room looks amazing with the block colors, new flat-screen, larger refrigerator, new microwave etc. The beds are so comfortable and all the limens are fresh, fluffy, and white..Thank you for s beautiful 😍 stay.

Self

10/10

Exceptional

15 Jul 2026

JAMES

Clean room and breakfast

6/10

Pleasant

12 Jul 2026

Paul

We arrived late and left early so we didn't see too much of the property.. It was obvious that renovations were going on.. Our room was clean and comfortable. I'd stay there again.

Partner

8/10

Excellent

12 Jul 2026

Dale

Only real complaint is the hot tub/spa was out of order. Now I get that things break. But as it was a consideration in our booking. I feel it should have been communicated that it was not working.

Partner

10/10

Exceptional

10 Jul 2026

Tammy

Room was clean ample parking front desk was excellent

Partner

8/10

Excellent

06 Jul 2026

Sruti

We had a comfortable stay. The corridor smelled of smoke, but the not the reception. The room was clean and all the amenities were functional. The breakfast was good.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Jennifer

Did not like this property.
Needs massive updating. Had strange smells.
Towels were very cheap. Staff were not helpful

Friends

10/10

Exceptional

05 Jul 2026

Amanda

We had a great experience and would definitely go back.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Patrick

Overall pretty good; hotel has been renovated recently, and it shows. I didn't like the 1200 people in the small pool, but what can you do.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

paul

What I did not like was EXPEDIA!!!!! When I looked up this hotel (that I have used before!!!) this is the price that showed
›
5
Best Seller
Best value!
1 King Bed
Our Best Rate
Pay Now & Save
Also comes with:
Free Breakfast
Free Parking
Partially refundable
$105.00night
i
$138total
Book now
Also comes with:
Free Breakfast
Free Parking
Non-Refundable Deal
$105.00 night plus taxes/fees for $135.00 total per room.

When I booked the rooms they were 179.00 + $26.60 tax/fees. So, instead of $135.00 total per room (grand total $270.00, My cost for the rooms was $206 total per room ($430.00 grand total (which included trip protection I chose for $18.00). At check-in, the hotel would not discus the rates, saying \"Call Expedia\"!!!

Needless to say there are too many other travel sites available to bother with this kind of crap!!! Adios Expedia.....Scam on!!!!!

Partner

10/10

Exceptional

28 Jun 2026

Juliette

Clean room, friendly staff, comfy crib for my infant

Family_with_children

10/10

Exceptional

25 Jun 2026

Terry

There was improvement construction ongoing which was not problematic during out stay. Breakfast was a nice selection of various foods. The lemon infused water in the foyer was a nice touch. There was also a coffee bar near the front desk available at all times. Great place for those working in the area with a private office and laundry facilities onsite as well. We enjoyed our stay.

Family

6/10

Pleasant

22 Jun 2026

Anthony

The rooms look great but they were not very clean. The floor made my feet dirty! Breakfast was good.

Partner

6/10

Pleasant

21 Jun 2026

Sarah

The room itself was nice but lots left from other guest, stains or unwashed towels, toenail clippings on the floor, mold in the freezer. The hot tub was cloudy and green, pool was not inviting, had a thick film on the surface. Ice machine near the room was broken and the working one had black debris in it. It needs some work.

Family_with_children

8/10

Excellent

20 Jun 2026

Dale

The stay was fine. Ongoing renovation.

Partner

8/10

Excellent

12 Jun 2026

Michael

Friendly and efficient. Thank you

Friends_and_family Friends

8/10

Excellent

11 Jun 2026

Linda

Including breakfast

Partner

8/10

Excellent

09 Jun 2026

Hon. Fiordaliza

It's good for a few days. Breakfast was decent, bagels, muffins, yogurt, fruits, make your own pancakes etc.

Staff was pleasant and helpful. If you sign up to be a Comfort Inn member, they give you a free water bottle and a snack.

There is plenty of parking. Location is great as it is only 10 minutes away from the Capitol.

Although the fire alarm went off after a few minutes of getting there and the rugs can use some updating, I would definitely stay here again.

Business Family

10/10

Exceptional

09 Jun 2026

Cheyenne

Friendly and Attentive Staff, Clean Room, Nice Breakfast Variety

Self

8/10

Excellent

07 Jun 2026

JoEllen

Clean room, friendly staff

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Melanie

The rooms were affordable and clean. Access to major roads.

Self

8/10

Excellent

04 Jun 2026

David

Parking is free

Family

8/10

Excellent

01 Jun 2026

Philip

Nicer than the nearby cheap hotels. Worth the extra 20 bucks a night. Not luxury in any way, but clean with a good breakfast.

Self

8/10

Excellent

30 May 2026

Donna

It was a comfortable and relatively clean room. Give staff a magic eraser and some touch up paint and it would be near perfect. I easily wiped the bathroom fan off myself. Breakfast was very good but the coffee was terrible. The staff was friendly. Parking was very good and close by.

Partner

8/10

Excellent

29 May 2026

RICHARD

Nice local hotel, comfortable and affordable. Easy parking and close to highways. Beds are comfortable, and rooms are clean, and the TV's work. Friendly staff.

Family

6/10

Pleasant

28 May 2026

Jennifer

It needs some updating.

Family

10/10

Exceptional

25 May 2026

Alice

Arrival and checking went flawless. Very little was lost in translation with front desk and staff. The young lady that was taking care of breakfast was very helpful and friendly. Breakfast was very good and had a variety of selections. Parking went flawless and I felt very safe on the property. Just 1 little thing. The side door was always kept open didn't need key to access side door. Other than that thr stay was definitely worth the price.

Friends_and_family Family

2/10

Poor

22 May 2026

Raghavendra

The shower head broke while showering and almost hurt me. Kept calling the reception but they didn’t bother to answer. Never staying there again

Friends_and_family Family

10/10

Exceptional

22 May 2026

Roger

Okay, from the outside this is not the most attractive short stay hotel. But step inside and be surprised.
Firstly, the warmth, friendliness and efficiency of the staff.
Then there are the newly renovated spacious rooms, with a really comfortable bed, armchair, desk with chair, microwave, coffee maker and fridge.
There's also 24 hours coffee and cookies in the lobby.
Breakfast was included and provided an excellent selection.
Oh, and my stay was considerably cheaper than other hotels in the area.
But there was nothing cheap about what I got for my money. Highly recommended.

Self

10/10

Exceptional

21 May 2026

Kathryn

The room was comfortable and clean, the staff friendly, and the breakfast varied with something for everyone. The door keys were unusually, easily demagnetized by proximity to a cellphone, which resulted in lots of trips to the front desk. But every one was patient and friendly about it. The location was very convenient to everywhere we wanted to go in Albany, as well as to some nice walking trails and sights. We enjoyed our stay.

Family

10/10

Exceptional

18 May 2026

Heather

Room was great. Other areas were under construction so hard to say. Landscaping/entrance could be nicer. Staff was lovely and location is super convenient for downtown.

Self

6/10

Pleasant

17 May 2026

Donna

The hotel is under construction and definitely dated so construction is needed. The AC in our room smelled but we had to have it on as it was stuffy. Beds were comfy. Lots of pillows. New bathroom which was small but nice. Room was clean. Breakfast was good. The hair dryer in our room was broken. We went to the front desk to ask for another and the girl was clueless and of no help. I had just showered and I have long hair so I was late to my daughter’s graduation because I had to wait for my hair to dry.

Family

4/10

Poor

17 May 2026

ashley

they were under renovations and did not let us know ahead of time. The construction was loud. We were locked out of our room and the building several times and the front desk said “it happens all the time” and did not care. The breakfast was good. Our shower was gross. There were toilet paper rolls from the last people in the bathroom. The beds were comfy. The rooms were overall nice.

Partner

8/10

Excellent

17 May 2026

Aimee

Clean room
Staff was friendly
Breakfast was average
Parking was sufficient

Family_with_children

10/10

Exceptional

13 May 2026

Julie

Clean, friendly.... Handicapped friendly. Priced fairly.

Partner

10/10

Exceptional

08 May 2026

Andrea

Room was very spacious and clean. Breakfast variety was very good. Overall experience was excellent.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Bahareh

Everything is fine
I like this hotel 🙏🙏

10/10

Exceptional

06 May 2026

Michele

Room was clean, breakfast was fresh and fully stocked, pool area was clean.

Friends_and_family Family

2/10

Poor

06 May 2026

William

The hotel is in the middle of a major renovation so you’re staying in the middle of a construction job with several dozen workers on site. I was awakened by 5am by slamming doors.
All of the signage was off the walls so guests got lost and ended up not knowing where to go to get to the elevator.
Breakfast was a madhouse with the construction workers taking over the breakfast area at 6am.
When I complained, I was told that it would be reported to management.

Friends_and_family Family

8/10

Excellent

04 May 2026

Linda

My room was clean and the property was clean. There was a little bit of painting going on but it didn't take away from the cleanliness. Breakfast was good and there were plenty of options. The staff was very friendly and check in was quick. My only concern was that the window covering in the room was just a simple see through shade, the curtains did not close. I was in an area of the hotel that had a VERY bright light just outside in the parking lot and it made the room so bright. I could only sleep facing away from the light. The pool and hot tub area were fine, and the hot tub was warm, but the jets were out of order, so it wasn't as relaxing.

Self

10/10

Exceptional

02 May 2026

Elaio

Clean room free parking Breakfast included, excellent.

Self

2/10

Poor

22 Apr 2026

James

There was no breakfast, no bar, no food and beverage at all. When I checked in there a sign posted that said restaurant and bar is permanently closed. I checked out about 20 minutes after I checked in, when I saw my room was not clean and saw a bed bug on my pillow. I am waiting for my card to be refunded as I booked two room for one night. There was a sign that said the hotel was under renovation, but there was no mention of this on there website.

Friends_and_family Family

8/10

Excellent

21 Apr 2026

Melanie

Room was clean, parking was ok except other guests had big trucks in the parking lot. I didn’t have the breakfast. The coffee machine smelled moldy. They need to clean it.
I didn’t get to use the pool, they said the hot tub was closed. I didn’t see the laundry room or the pool or gym. When I came into the lobby there were people staring at me. The front desk operator was friendly.

Self

10/10

Exceptional

19 Apr 2026

William

Just as expected. Great stay

Family

8/10

Excellent

19 Apr 2026

William

Stayed at this property twice in the past year and it’s been under renovation the whole time. Condition is average, great location and truck parking

Business

8/10

Excellent

18 Apr 2026

Cathleen

Nice staff. They are updating rooms and the hallway, doing a nice job of it. Comfortable and clean rooms. A bit more attention to detail cleaning up around the outside of building would smarten the place up.

Partner

6/10

Pleasant

14 Apr 2026

Bert

Our stay included a clean room, ample parking, and a Continental breakfast.

Partner

8/10

Excellent

14 Apr 2026

Shivani

Breakfast was served.
Parking was safe

2/10

Poor

14 Apr 2026

Heather

This day was terrible. My room is dirty. The wax are broken. The bathroom was disgusting. Breakfast was terrible. They said they were going through a renovation, but the pictures that I had before the renovation were way better.

Partner

10/10

Exceptional

14 Apr 2026

Terry

Good breakfast. Pool had a strong chlorine smell, hurt my throat.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Pulinkumar

good breakfast and enough parking space

Family_with_children

6/10

Pleasant

11 Apr 2026

Melanie A

This property is undergoing renovations, so that mess was understandable. However, we had concerns about our room. It was clean enough, but some things gave us an ick. For example, there were some colorful fingerprint stains on the refillable lotion and shampoo bottles. It felt like they were overlooked when cleaning. Also, the comforter had red stains on it. It appeared to have been washed, but it just looked icky tucked between a couple sheets instead of a duvet cover. The chain lock on our door was broken and useless, leaving me a bit unsettled. My husband brought it to the front desk, and they just said they'd tell maintenance. Being so close to the highway, full curtains may have helped muffle the sound, but there were only rolldown blinds. The \"curtains\" were merely decorative on the sides. It felt like they were cutting a lot of corners. Finally, the hot tub jets didn't work. A sign near the button said they were working on it, but the paper appeared ancient. Maybe they'll get to it after the other renovations. I hope so, but I don't think I'll stay here again.

Family_with_children

8/10

Excellent

05 Apr 2026

Sarah

The hotel was undergoing construction. The shower was excellent, great water pressure and heat. My husband and I both thought it was a great shower, one of the better ones we have experienced traveling. The breakfast was also excellent.

Friends_and_family Family

2/10

Poor

31 Mar 2026

Linda

Pool and hot tub was dangerously chlorinated and bright green. Hurt to breathe and almost had to go to er with the kids. Huge parties all night, knife fight in hallway outside our room stabbing in the door. Our room had a broken window without curtain or any shade upon arrival. Unsafe! Rooms inside was clean and modern, staff were very kind!

Family_with_children

4/10

Poor

30 Mar 2026

Tamika

Disappointed in the room which was dirty and outdated and old smelling hotel. Amenities were horrible. Pool swelled over chlorinated and slimy. Hot tub water was green in color. Quite on quote Business center smelled like someone’s old attic. Construction was going on all throughout day and night with drills and etc. Staff at check in acted as if my card did not go through only to have me reswipe and double charged me for the 5 day reservation. When brought to their attention I was told it will release one charge in 5-1 business days.. Would not recommend and would definitely not ever stay here again!!!

Family

10/10

Exceptional

22 Mar 2026

John

Clean room great staff

Family_with_children

8/10

Excellent

20 Mar 2026

Alexander

Nice place

Friends_and_family Friends

8/10

Excellent

20 Mar 2026

Maureen

Fridge didn’t work in our room so we had to switch… and in the morning housekeeping knocked on our door while my daughter and I were dressing, they opened it before we had a chance to answer

6/10

Pleasant

13 Mar 2026

Nora

The in room refrigerator had a nasty smell. And the shower did not work properly.

Self

10/10

Exceptional

12 Mar 2026

Kimberly

Parking great. Spotless. Staff great ! Breakfast wonderful! Plus have to go there again close to Albany medical!

Family

6/10

Pleasant

07 Mar 2026

Jenilee

The hotel is having a major renovation and the hot tub does not work but there’s hot breakfast.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

caitlin

The room was nice. They don't have any dressers for you to put your clothes in. The gym is extremely lack luster. It doesn't have any weights. Just 3 machines. The pool area

8/10

Excellent

01 Mar 2026

Kevin

The room was fine we really didn't have any issues the only down fall was the hot tub was really nasty looking green water left you feeling slimy had a note the Jets weren't working should have just closed it down till fixed

10/10

Exceptional

28 Feb 2026

Kornel

Great hotel, very friendly people, very clean

8/10

Excellent

28 Feb 2026

Joma

Location was out of the way (which made it quiet). Dark hallways, pool was closed for maintenance, which was a bummer for our kids. Very comfortable bed and pillows. Room heat was excellent (warmed up fast). Breakfast was simple,but tasty.

Family_with_children

10/10

Exceptional

25 Feb 2026

Aquavia

Great

8/10

Excellent

20 Feb 2026

Kelsey

Comfortable bed, big shower, and very nice Continental breakfast!

Partner

8/10

Excellent

20 Feb 2026

Lenice

Comfortable stay

Self

8/10

Excellent

16 Feb 2026

Nichelle

The cleanliness of the rooms is what stood out to me.

Business

6/10

Pleasant

16 Feb 2026

Ryan

Toilet was clogged and key stopped working halfway through our stay

Leisure Partner

10/10

Exceptional

08 Feb 2026

Terence

Staff was friendly, Room was clean and large. Breakfast was great

Leisure Family

10/10

Exceptional

06 Feb 2026

Brandon

Room was just what I needed. Breakfast was awesome.

Business Self

10/10

Exceptional

05 Feb 2026

Wendy

Clean and quiet

Friends_and_family Family

6/10

Pleasant

03 Feb 2026

Carrie

Room was not cleaned good. Front base of the toilet was dirty and there was dried coffee at the end of the large stand. We only saw one employee which was at the desk.
She could be more friendly.She's the face of the hotel

Friends_and_family Family

2/10

Poor

02 Feb 2026

Deborah

My sink has been broken for almost 2weeks. The washing machines have been broken for almost 3 weeks. I’m a travel nurse and was quoted a weekly rate that was not honored. Cleaning are nice but don’t clean anything they just make the beds and give clean towels.

Business Self

10/10

Exceptional

02 Feb 2026

Aquavia

Great

8/10

Excellent

16 Jan 2026

Tom

Room was clean as was the lobby and breakfast area. Rooms are well insulated for sound. The people next to us were being very loud from the time I checked in (9:15) through when I fell asleep (11:45) you were able to hear them as soon as you entered the hallway (20 rooms away) as I got to my room it became evident they were in the very next room and the dread set in. Once I entered the room the sound was surprisingly very muffled. Probably a fluke occurrence but our room did not have working heat. I sleep with the thermostat at 65 and the room was 63 so it was tolerable, but to most people it would have been too cold. Despite these two factors i still had a relatively pleasant stay all things considered and would stay again. Solid value for the price

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Jennifer

Clean room, comfortable bed

Friends_and_family Family

2/10

Poor

03 Jan 2026

Bonnie

Room was horrible and front desk did not help is

Leisure Partner

2/10

Poor

29 Dec 2025

Cory

Room was not secure as it was missing the latch plate on the door jamb, pool area ceiling was visibly damaged and leaking into the hot tub which was not functioning properly also. I reserved this stay based on the 7.8 rating to find a 3 at max upon arrival. Also fairly certain that the heating unit in our room was dirty and it smelled of mildew when in use

Partner

8/10

Excellent

27 Dec 2025

Kelly

Ok

4/10

Poor

13 Dec 2025

Megan

The hot tub jets were not working which was disappointing, but what is super concerning is I’m currently being treated for bed bugs after spending one night at this hotel. I’m beyond disgusted and will not recommend this hotel. Please do better for future guests.

10/10

Exceptional

28 Nov 2025

William

Very clean and modern room with comfortable beds.

10/10

Exceptional

22 Nov 2025

scotty

Breakfast server was truly a blessing. I love to eat happy people food, food prepared with Love, House cleaning comes by twice a day to dump trash cans and replace used towels

Business Friends

8/10

Excellent

22 Nov 2025

Matthew

Very good basic travel lodgings... what I was looking for!

Leisure Self

10/10

Exceptional

16 Nov 2025

Barbara

Spotless. Spacious room. Great amenities. Easy check in.

Partner

10/10

Exceptional

16 Nov 2025

Esther

I have stayed at this particular hotel 4 times now, every time, the hotel lobby and the room were neat, clean and orderly. The desk staff has always been polite. Even when ive arrived later at night. During this stay i did have some noisey neighbors across the hall and i could hear them pretty well but usually its quiet and comfortable.

Self

10/10

Exceptional

16 Nov 2025

Lisa A

This place was extremely comfortable. The staff were courteous and professional. Despite being near the thruway, it was absolutely peaceful and quiet with no traffic noise. Big clean comfy rooms. 10/10 highly recommend and will absolutely stay here again

Leisure Partner

8/10

Excellent

13 Nov 2025

Jared

Room was better than expected

Business