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Four Points By Sheraton Albany

Albany - NY · United States

3 Mount Hope WayView location

9.0/10Excellent653 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Albany

Enjoy a relaxing stay at Four Points by Sheraton Albany. Take a dip in the indoor pool, or unwind by the fireplace in the lobby. Complimentary wired and wireless internet access is available throughout the hotel.

Savor American cuisine at Albany Restaurant, featuring a bar/lounge, or grab a quick bite at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekends for a fee. The hotel also offers a 24-hour business center and a 24-hour front desk. Free self-parking is available onsite.

Each of the 108 guest rooms features a flat-screen television, a pillowtop bed, and a private bathroom with complimentary toiletries and a hair dryer. The hotel is conveniently located near Historic Cherry Hill, Mount Zion Baptist Church, and Schuyler Mansion, with Albany International Airport (ALB) being the closest airport.

Read more about this hotelShow less

When you stay at Four Points by Sheraton Albany in Albany, you'll be near the airport, within a 5-minute drive of MVP Arena and Albany Capital Center. This hotel is 2.7 mi (4.3 km) from Empire State Plaza Convention Center and 2.8 mi (4.5 km) from The Egg.

Stay in one of 108 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 8 to 15 for adults, and USD 8 to 15 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Schuyler Mansion 2.5 km / 1.6 mi
Cultural Education Center 3 km / 1.9 mi
USS Slater 3.1 km / 1.9 mi
New York State Executive Mansion 3.2 km / 2 mi
Lark Street 3.2 km / 2 mi
Washington Park 3.2 km / 2 mi
Governor Nelson A. Rockefeller Empire State Plaza 3.2 km / 2 mi
New York State Museum 3.3 km / 2 mi
Albany Law School 3.3 km / 2 mi
Corning Tower 3.3 km / 2.1 mi
Empire State Plaza Convention Center 3.4 km / 2.1 mi
MVP Arena 3.4 km / 2.1 mi
Irish American Heritage Museum 3.4 km / 2.1 mi
New York State World War II Memorial 3.4 km / 2.1 mi
Albany Capital Center 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 108
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Fireplace
  • Hotel safe
Show 15 more facilities & services
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Four Points By Sheraton Albany

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk
    • Fan
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible BUSINESSDouble or Twin • Accessible BUSINESSDBT.H6-BS

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    Double or Twin Accessible BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Four Points By Sheraton Albany

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Fan
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-3

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 29 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Four Points By Sheraton Albany

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 35 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Four Points By Sheraton Albany

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Four Points By Sheraton Albany

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Albany

9.0
Excellent
653 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
02 Aug 2026
Brenda
This hotel is for older people that’s visiting for like a wedding or just for the night
10/10
Exceptional
31 Jul 2026
Chris
Clean room and friendly staff!
6/10
Pleasant
31 Jul 2026
Randall
Air conditioner was so loud it even shook the bed.
10/10
Exceptional
29 Jul 2026
Kristine
All good
10/10
Exceptional
26 Jul 2026
dominique
Excellent stay
10/10
Exceptional
25 Jul 2026
brendan
Great
8/10
Excellent
24 Jul 2026
Valerie
Comfortable room. Restaurant on site with limited menu. Not really user friendly as no menus or info available without specifically asking. WiFi very slow.
8/10
Excellent
24 Jul 2026
james
Bar / Restaurant staff exceptional and very good food. Wished they had a hot tub and they are FAR from the airport.
10/10
Exceptional
22 Jul 2026
Arthur
We liked the fire pit outside.
10/10
Exceptional
09 Jul 2026
Leonard
Yes
Partner
10/10
Exceptional
08 Jul 2026
AMY
Clean rooms, attentive staff and convenient location.
Self
10/10
Exceptional
06 Jul 2026
Ashlee
Clean rooms, helpful staff, great indoor pool
Family_with_children
10/10
Exceptional
29 Jun 2026
Sandra
I was traveling with family and they had an excellent spaces for us to meet and gather, talk or games together. The desk clerk helped us get the baseball game on the TV, he was just so helpful and pleasant. On our next trip to Albany this is the place we will all choose to stay.
6/10
Pleasant
28 Jun 2026
Nancy
For the money it wasn’t worth it. No room service, did not clean my room, and the air conditioner was way too loud.
Family_with_children
10/10
Exceptional
25 Jun 2026
Marissa
Good location, well kept room and friendly staff
Friends
10/10
Exceptional
08 Jun 2026
Shirley
Was great
Partner
10/10
Exceptional
05 Jun 2026
Keara
Very impressive hotel and amazing rooms. The bar and server was so nice with an excellent burger with local beer selections. The bed was excellent and loved the space. Can't wait to stay again soon!
Friends_and_family Family
10/10
Exceptional
21 May 2026
Angela
This was a clean very comfortable stay with a great breakfast and the most professional nicest staff I've ever met
Business
8/10
Excellent
18 May 2026
Joyce
I wish the breakfast was free
Partner
10/10
Exceptional
09 May 2026
Alexis
Yes
Business
10/10
Exceptional
09 May 2026
Kathleen
Staff was wonderful!! We had a great experience and would not only recommend, but stay again in a heartbeat.
Partner
10/10
Exceptional
02 May 2026
John
Beautiful, clean hotel with great staff
4/10
Poor
26 Apr 2026
Megan
I booked a room to celebrate my mom and sisters birthdays
I called in advance and asked if we’d have any problems having a girls slumber party and they said they were all set and we’d have no problems. 10 pm on a Saturday night we’re playing a card game and laughing- no music, no tv, just chatting and the room next door complained- the walls are thin. Instead of making sure we were supported in advance as requested they put us next to people and asked us if we wanted to move because they were complaining- they should have offered to move them and honestly they should have put us somewhere where talking isn’t a problem. It wasn’t even late. We toned it down and started to get ready for bed and they come again and say they are complaining
Really obnoxious and poor planning. I won’t stay again
I’ve never had a problem staying somewhere and being asked to be quiet before midnight on a weekend like there were quiet hours or something
Rediculous
Friends_and_family Family
6/10
Pleasant
25 Apr 2026
Margaret
The blind in the room is broken. Once down, it won't go up. The way the bed is made is strange. You can't even pull the sheet up to your neck. And breakfast is expensive. Not a good value. Overall, pricey for what you get.
Self
10/10
Exceptional
25 Apr 2026
Cecelia
Faster breakfast service
10/10
Exceptional
22 Apr 2026
Ellen
I would pick this hotel again and again. The hotel is clean and smells so good!! Coffee is available and fitness center has all that you need.
Self
10/10
Exceptional
19 Apr 2026
terrence
Place is great, It is my go to when I am in the capital region. Comfortable clean rooms, Friendly staff. And love the 12 noon check out.
Business Family
10/10
Exceptional
31 Mar 2026
Amanda
Very nice. Restaurant was closed. Very clean
Friends
8/10
Excellent
30 Mar 2026
Brian
Advertised a restaurant. It was closed.
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Emily
This is a review for a stay that was booked for Sunday night, Feb 28 th. As it happened my friend became too ill for us to visit and the trip was cancelled. Notified 4 Points on Saturday why I needed to cancel. I was told since I booked through Expedia my request was not in Sheraton’s hands but Expedia. Expedia was willing to credit as long as 4 points agreed. Since 4 points didn’t respond to Expedia, my request was turned down.

I was surprised since this stay would have been my 3rd time to book a room with Four Points by Sheraton Albany. Too bad, there are future visits in the planning but not with Four Points Albany for me.
Partner
10/10
Exceptional
01 Mar 2026
Mary
The room was spotless and the beds were very comfortable. The staff were friendly and polite. I will definitely stay again.
Friends_and_family Family
8/10
Excellent
20 Feb 2026
Adrianne
Great location. Indoor pool and gym. Jennifer S. at the bar single-handedly took care of patrons at the restaurant. Thank you Jennifer. Hotel a little dated though but overall great experience.
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
June
Room very clean and spacious. Bathroom was also a nice size and clean.
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Jami
Clean room, comfortable beds, amenities were nice, staff was very friendly
10/10
Exceptional
04 Jan 2026
Emily
We had a very comfortable stay. Clean room, comfy bed and friendly staff.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Sandra
Clean
8/10
Excellent
07 Dec 2025
Mark
The whole property was very clean. Not noisy. Bed was comfortable.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Catherine
Nice people, clean room and comfortable space.
Friends_and_family Family
10/10
Exceptional
18 Nov 2025
Robert
Great stay. Highly recommend.
Business
6/10
Pleasant
09 Nov 2025
Elie
Hvac system kept me up alll night even after i turned it off
Misteriiysly it kept going even if it said OFF on the screen.
10/10
Exceptional
04 Nov 2025
terrence
Was an excellent stay. Place is primo. Travel a lot. This hotel rose to the top. Comfortable, 12 noon checkout. Yes!
8/10
Excellent
31 Oct 2025
Emily
The room was clean when we first entered the room. But we did not have a cleaning staff enter the room for our 4 nights stay. When I registered I did not tick off that I wanted clean sheets daily. After 2 nights, I changed my mind and stopped by the front desk to request clean bed sheets, clean towels and more hand cleaner. The woman in charge of housekeeping wrote my request down but I didn’t get the sheets changed my 4 night’s stay. I was given clean bath towels because my husband caught someone in the hallway.

The entire staff was very kind and friendly!

I question the $6.00 (5.56 +.44) for a glass of orange juice at the lobby restaurant and was told that price was determined by headquarters and that nothing could be done.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Angela
It was AMAZING
Friends_and_family Family
8/10
Excellent
26 Oct 2025
Karthikraj
.
6/10
Pleasant
20 Oct 2025
Pamela
Room cleaned only once during our three night stay. Often out of coffee and hot water.
Leisure Friends
10/10
Exceptional
16 Oct 2025
Cate
Check in was easy and the staff very friendly. Andrew was great - explained some history and dinner was good. Managing room temp was a bit of a challenge. We would definitely come back here next time we head to Boston.
Partner
10/10
Exceptional
14 Oct 2025
Junhong
Thank you for the late check out.
10/10
Exceptional
10 Oct 2025
Michael
Great
10/10
Exceptional
08 Oct 2025
Sheila
Restaurant
Business_and_leisure Family
10/10
Exceptional
08 Oct 2025
Stacie
Few things in hotel room were broke but we just went with the flow
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Robert
Wonderful hotel. Would definitely stay here again.
Business
10/10
Exceptional
05 Oct 2025
Allana
No comment, I enjoyed my stay
Leisure Family
10/10
Exceptional
04 Oct 2025
Kathy
I have nothing bad to say about this hotel. My comment is for Expedia. I booked a room through Expedia with a walk in shower but ended up with a handicap accessible tub. Why did Expedia let me book the room with a walk in shower if none was available. So frustrating!!
Leisure Family
10/10
Exceptional
04 Oct 2025
Stacie
Yes
Friends_and_family Family
10/10
Exceptional
23 Sep 2025
Victoria

Weekend Getaway

The bed was very comfortable and the hotel was very quiet.
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Janaea
Just a lovely place by the airport like 15 minutes. Comfy bed and very quiet. All the staff were exceptionally nice.
In the bar I had Andrew as my bartender. He made me the most wonderful drink and wrote down for me how he made it!! He was very entertaining and nice! I will definitely stay there again.
Ps- the guy at front desk- I didn’t catch his name. He too was so helpful to us so thank you!
10/10
Exceptional
13 Sep 2025
Tim
Good experience
10/10
Exceptional
04 Sep 2025
rosa
The hotel is beautiful on the first floor you have a nice fire pit with a bar/restaurant the staff is very friendly. The pool is open until 11pm which is great! The room are nice and clean. Will definitely stay here again!
Business_and_leisure Family
10/10
Exceptional
02 Sep 2025
Maureen
New hotel. Pristine room. Friendly bar staff, nice patio with fire pit.
Leisure Self
10/10
Exceptional
31 Aug 2025
Denise
A very nice reasonably priced day. More luxurious than other similarly priced chains. Highly recommend for stay in this area.
Leisure
10/10
Exceptional
29 Aug 2025
Nicole
Safe, quiet, good parking.
Business Self
6/10
Pleasant
28 Aug 2025
Tahsin
Bathroom toilet was not clean with spots of s..
Leisure Family_with_children
8/10
Excellent
24 Aug 2025
Richard

Comfortable clean place to stay

Check in was very slow and there was a line building up when the receptionist called for some help at check-in desk. After that things went quickly. The room was very clean and comfortable. I particularly liked the pillow assortment that was offered. There was coffee and tea in the lobby, but the breakfast was at their restaurant. There was a nice pool for the children, but we did not use it. Overall, it was a good experience.
Partner
10/10
Exceptional
24 Aug 2025
Mary Caroline
Property was very clean and seems new. Staff was very courteous and efficient. Rooms are nicely appointed though the coffee machine needs an upgrade
Leisure Family
10/10
Exceptional
23 Aug 2025
amy
I like the bar and patio but closing at 10 on a Friday isn’t it
Business_and_leisure Family
10/10
Exceptional
23 Aug 2025
Marcia A.
Lovely hotel.
Leisure Partner
10/10
Exceptional
22 Aug 2025
Kelly

Great place

Everything was great
Business
10/10
Exceptional
21 Aug 2025
Bruce
Great bartender!
10/10
Exceptional
21 Aug 2025
Ryan
I liked how clean and modern the property was
Leisure Family
10/10
Exceptional
17 Aug 2025
rachel
Very nice rooms
8/10
Excellent
17 Aug 2025
Stuart
Staff were helpful and friendly. Would stay here again.
8/10
Excellent
15 Aug 2025
Verified traveler

Awesome! Except for housekeeping.

The room was great, and the staff were awesome. The bar area (with free coffee and tea) and the patio were a huge plus. The only complaint is that housekeeping never showed up to clean the room, so I had to go to the front desk to get fresh towels.
Partner
10/10
Exceptional
15 Aug 2025
Richard
Great atmosphere
Leisure Partner
10/10
Exceptional
14 Aug 2025
Aharon
Everything is really great about this place. Only thing to note is that the breakfast is not complimentary.
Tv was great withe netflix, room was comfy and hotel was quiet in a great location off the 87.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Mary
Friendly staff, comfortable bed. Good food from restaurant.
Leisure Self
10/10
Exceptional
11 Aug 2025
Josta
Excellent!!
Leisure Friends
10/10
Exceptional
27 Jul 2025
Makenzie
Clean, comfortable, nice amenities
Leisure Partner
10/10
Exceptional
22 Jul 2025
Joanne
The
8/10
Excellent
20 Jul 2025
Jitendra
The hotel was a very nice hotel in a nice area the only thing I didn’t like about the hotel was that there was a bunch a kids and the parents staying there for a sporting event and the parents were drinking but because the kids weren’t allowed in the bar these rowdy parents were in the lobby distributing the other guests and I never saw once did the staff say anything to these people causing a disturbance and once in my room it was midnight and these kids are running up and down the hallway and in the elevator there just going up and down the elevator for fun meanwhile there’s only one elevator working and there playing with the elevator the staff should have said something to them.
Friends_and_family Family
8/10
Excellent
04 Jul 2025
Jolene

No patio area

The stay was great. A little disappointed that the patio area is only for those buying drinks at the bar. No complimentary breakfast
Friends_and_family Family
10/10
Exceptional
02 Jul 2025
Tim
The hotel was very clean and well maintained. The staff were friendly and knowledgeable.
Leisure Partner
8/10
Excellent
01 Jul 2025
Jonathan
good hotel i highly recommend it
8/10
Excellent
18 May 2025
Breanna

Did their best with what they had.

The “restaurant” was far from it, at least during our trip. But the staff (Jennifer) was great! At breakfast they said they had no cook. Jennifer saved the day and put together a great complimentary breakfast for the whole hotel! But then for dinner half the menu was scribbled out bc they “ran out of a lot the night before.” Interesting. But they did do their best with what they had and my son and I appreciated it all!
Friends_and_family Family
10/10
Exceptional
18 May 2025
Marcos
The hotel was spotless and quiet. The staff was nice and helpful.
Leisure Family
10/10
Exceptional
18 May 2025
Jenylen
Pool was open until 10pm
2/10
Poor
13 May 2025
Mia
It was not a great experience
Leisure
10/10
Exceptional
12 May 2025
Dakota
so clean friendly and great location would 100% stay again!
Business Self
2/10
Poor
09 May 2025
timothy
Clean enough, convenient location. However, they have billed us for 2 nights whereas we booked and stayed only 1 night. The manager hasn't returned my repeated calls to address this. I'm not happy with the ongoing experience.
Leisure Family
10/10
Exceptional
06 May 2025
Thomas
Friendly bartender. Cocktails expensive but happy hour beer quite affordable. Shouldn’t something be free for breakfast besides apples and coffee. Easy listening music piped into pool and fitness room— had to have headphones. Pool handrail broken.
Business_and_leisure Self
8/10
Excellent
05 May 2025
Rosa
Location
Leisure Family
8/10
Excellent
01 May 2025
Rosa
Location is good but the price is a bit high.
Leisure Self
8/10
Excellent
28 Apr 2025
Debra L
Friendly, efficient staff.
Business Self
10/10
Exceptional
27 Apr 2025
Christian
Nice property with eating options close
Leisure Family
10/10
Exceptional
13 Apr 2025
Verified traveler

Good stay

Nice hotel friendly staff
Partner
6/10
Pleasant
09 Mar 2025
Kiran
Booked a deluxe double bed for 4 people. I was not given any instructions online or at check-in to add other registered guests outside of myself who booked the room. I asked for 4 room keys for the 4 allotted guests. One of the guests arrived back to the hotel late at around 5 AM with her room key that was not working. Because her name wasn’t registered, even though she was a paying guest, she was unable to get into the room. The front desk never contacted me to confirm if she was a guest. She told them the correct name & room number. I believe it would make much more sense to ask for all of the names of the registered guests at or prior to check-in to avoid problems like these in the future.
Leisure Friends
10/10
Exceptional
09 Mar 2025
Stephanie
Liked everything.
Leisure
10/10
Exceptional
08 Mar 2025
Debra L
The staff is wonderful!
Business Self
10/10
Exceptional
21 Feb 2025
Wuen-E
Easy check-in and close to the Walmart, gas, and other restaurants for fast food and the highway. The beds a bit soft , but otherwise good facility at a reasonable price.
Leisure Family
10/10
Exceptional
09 Feb 2025
Amy
The hotel is nice and clean. It smells great as soon as you walk in. Staff are courteous. Location is quiet but located right near ammenities
Family
10/10
Exceptional
02 Feb 2025
Caroline Jeana
Hi excellent hotel near Downtown Albany and Selkirk.
Leisure Family_with_children

Location & surroundings

Four Points By Sheraton Albany
3 Mount Hope Way, Albany, United States

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Four Points By Sheraton Albany

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