Residence Inn Albany East Greenbush/Tech Valley

United States , Albany - NY
EAST GREENBUSH, 3 Tech Valley Dr
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100 reviews shown

10/10

Exceptional

20 Feb 2026

Kayla

Staff was courteous, room was clean and spacious, with all the amenities we needed, and we enjoyed the breakfast!

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Jaime

Room was clean. Staff was friendly

10/10

Exceptional

15 Feb 2026

Courtney

Very clean, spacious. Friendly staff.

Partner

10/10

Exceptional

28 Dec 2025

Lisa

Fantastic staff—professional, friendly, and genuine. The hotel is very clean and has everything we need, including internet, TV, a living area, and a kitchenette. The breakfast is wonderful, with a wide variety of options, and I especially appreciated that oat milk is available since I cannot drink regular milk. We also traveled with our dog, and the hotel is very pet-friendly, offering plenty of walking areas as well as a dog station with bags and a designated dog-walking area.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Manny

Great stuff and room was great

Business Self

10/10

Exceptional

08 Dec 2025

Vishal

excellent room, staff and amenities

10/10

Exceptional

29 Nov 2025

philip

One of the few places with a suite that has the bedroom separated by a door from the studio side.

Partner

10/10

Exceptional

17 Nov 2025

Danielle

Convenient kitchen

10/10

Exceptional

06 Nov 2025

Bryna

Clean room, though a bit small for a 1 bedroom. There was a nice breakfast in the morning and the pool/gym looked nice, though i didnt use it. Overall great stay!

Business Self

10/10

Exceptional

06 Oct 2025

Charlotte

Lovely upgrade. Spacious. Sad the side entrance is not working. I expect that is atemporary situation.
Been here several times in last decade
Consistently good stay.

Leisure

6/10

Pleasant

14 Sep 2025

Noreen

My husband had recent surgery. Ahead of time, I asked for a quiet area/room. I'm sure staff meant well/and wouldn't know ahead of time about barking dogs and crying babies. Oh well.
Also, what is with your charging for WiFi??? That's bizarre and shocking! Thanks.

Partner

4/10

Poor

08 Sep 2025

Megan

Very disappointed we selected this hotel. The pool was freezing cold and you could not swim in it. When we spoke to the front desk they advised that management was aware of complaints from the week prior about the pool temperature so it’s disappointing that this had not been addressed. Our shower in our room was also not working and cold. We were staying with a group and showered in another room and could tell a clear difference. We will select another hotel next time. Breakfast was good and rooms are spacious but when there are other options in the area is go with.

Leisure Family_with_children

10/10

Exceptional

25 Aug 2025

Rebecca-Ann

Rooms were very clean and staff was friendly!

Leisure Family

10/10

Exceptional

22 Aug 2025

Dr. Mohammad Maksudur

10/10

Exceptional

17 Aug 2025

Tim

Loved the kitchenette

Leisure Family

10/10

Exceptional

16 May 2025

Gina

First time at a Residence Inn great experience

Business Self

8/10

Excellent

22 Feb 2025

TYRONE

Like everything but need a lock box safe in the rooms

Business_and_leisure Self

10/10

Exceptional

02 Jan 2025

Tanya

Good

4/10

Poor

11 Nov 2024

Terri

The property, room and staff were great., Excellent morning breakfast. The problem with the stay was the fact that at 12:30 am that night the fire alarm went off and everyone had to go outside. We were able to stay in our cars to stay warm as it was in the 30's BUT we were outside for 2 hours before they found the problem. No fire, just a problem with the alarm system = they couldn't turn it off. I wouldn't have given it such a low rating but it's now been three weeks and there has been no evidence that they will compensate us for the loss of sleep. We went to the hotel to enjoy a good night's sleep while traveling. Lack of consideration by the hotel to even attempt some sort of consideration will keep me from staying at a Marriott Inn in the future.

Leisure Pet

10/10

Exceptional

03 Oct 2024

Marylee

Even while under construction, staff was wonderful and facilities were wonderful.

Leisure Self

2/10

Poor

30 Sep 2024

Karen

Terrible. Undergoing renovation. Notified me 2 days in advance of this. There appears to be permanent residents living there in approximately 4 of the units. They were fighting, left their laundry in the laundry room for most of the day occupying all of the machines. They treated the entire 2nd floor as if it were their own poorly maintained home. There is too much for me to post. Horrible experience!

Friends_and_family Family

8/10

Excellent

22 Sep 2024

Joseph

The hotel is is undergoing renovations and the hot breakfast was in a regular room. It wasn’t very good.

Friends_and_family Family

4/10

Poor

29 Aug 2024

Gerard

The lower floors were under renovation during my stay before labor day '24. No pool, No recreation facility and the breakfast consisted of a limited number of bagels, prepackaged danish, a few instant oatmeal packets. No juice or water unless you bought it from the vending machines. Nothing hot. No fruit. Folks were waiting for someone to refill the water on the coffee maker and the toaster ( for the bread and bagels) barely worked. Had to ask for milk and cream cheese.
Most of the parking spaces were fenced off for the renovations. The Internet was \"free\" only if you were a club member or became one.
The last resident inn we stayed at in PA was far better. I don't travel much as I used to but this was one of the worst hotel experiences I've had. Oh, with all the renovations and inconveniences it was still the same or more in cost than nearby hotels'

10/10

Exceptional

07 Apr 2024

Rosemarie

Best stay ever

It was grear experience the hotel staff were wonderful and they accommodate our needs for our son who has special needs.

Friends_and_family Family

2/10

Poor

11 Mar 2024

Kayla

Honest

I wouldn't come here if you're trying to trust a hotel to be ready when you're there, on time, wanting nothing more than rest and comfort. Barely no staff, hot tub never seems to be available for use and it's more of a smaller.. older, hotel, that needs to be remodeled. Smells musty.

Friends_and_family Family

10/10

Exceptional

16 Feb 2024

Jacquelyn

Excellent

10/10

Exceptional

06 Dec 2023

James

We got our requested ground floor and a free upgrade as well .Then in the morning had a wonderful breakfast that was included with the room fee👍
Staff we friendly and helpful
What more could you hope for 😃

Leisure Family

2/10

Poor

04 Dec 2023

Lekisha

Stay was terrible. Room had maintenance issues that staff was aware of before renting to me. Such a disgusting experience

8/10

Excellent

22 Nov 2023

Jeffrey

Overall good place.

Overall was good. They are doing work during the day so there is a lot of banging around. WiFi was horrible. Even after doing the upgrade. Confirmed it on three different devices.

Business Self

6/10

Pleasant

08 Sep 2023

Mastour

Nothing

Business Family

10/10

Exceptional

10 Aug 2023

Soheila

Peaceful, kind staff, clean

Business_and_leisure Family

10/10

Exceptional

06 Aug 2023

Tom

The staff was absolutely amazing. Every person we interacted with was super pleasant, helpful, and made our trip that much nicer.

Business_and_leisure Family

4/10

Poor

05 Aug 2023

Julie

Pro: the staff were excellent, great customer service and very welcoming. Cons: the sofa bed had a rip, a mysterious stain and the mattress was so thin you could feel all the coils. The pool water felt questionable in that we wondered if it was treated with any chlorine at all and we were worried we'd pick up an infection after swimming it in (we made sure to shower afterwards and scrub our kids clean). The breakfast was unappealing, the scrambled eggs seemed simultaneously under cooked and over cooked. However, everything worked, check in and out was smooth, it was easy to find off the highway and made for a convenient place to sleep during our road trip.

Leisure Family_with_children

6/10

Pleasant

24 Jul 2023

Verified traveler

Improvement needed

We were disappointed in several things:
- trash from previous guests was not taken out
- no bed linens available in the room for sleeper sofa, even though in the reservation I mentioned that our party consists of three adults. We had to go to front desk and ask for it.
- limited amount of towels, not enough for 3 adults
- unpalatable breakfast
- problems with plumbing in the room.

Friends_and_family Family

4/10

Poor

20 Jul 2023

Kathleen

Thr room was very musty, mildew odor.
One manager was rude.
Staff were courteous

Leisure Pet

8/10

Excellent

26 Jun 2023

John

Clean and average accommodations. Staffing shortage caused us a late checkin due to room availability. Staff was friendly, just short handed.

Leisure Family_with_children

10/10

Exceptional

28 May 2023

Jessica

It was a great suite and more than enough for our overnight stay. Property included many features we would have taken advantage of if we stayed longer!

Leisure Partner

8/10

Excellent

07 May 2023

Crystal

Overall, decent. Could use some TLC

1 night family trip. Pros: excellent, safe location. Front desk staff very quick and friendly. Room was clean, living space was spacious. Cons: Bedroom was very small, very little space to move around the bed. Room could use some TLC, paint chipping, ac/heat vent was clearly coming off on ceiling and when it kicks on it is VERY loud. Bed- absolutely not comfortable and the pillows were practically flat. If you are on the bottom floor, be prepared to hear lots of noise if children are upstairs. Breakfast was decent hotel breakfast. It is fine for a quick trip, but not sure it was worth the price.

Friends_and_family Family

10/10

Exceptional

24 Apr 2023

Robert

Staff was awesome! Very friendly. Morning breakfast was excellent. The only item that should be fixed - all suites should have a king sized bed versus a std queen. Would make it more comfortable. Other than that - will definitely stay there again!

Leisure Pet

10/10

Exceptional

23 Apr 2023

Robert

Friendly staff. Good food. Hot tub wasn't working, but other than that It was a great experience.

Business Self

10/10

Exceptional

19 Mar 2023

Verified traveler

Overall good

Overall, good. There was no shower gel on the room, however.

Partner

8/10

Excellent

20 Feb 2023

PATRINA

If your looking for a quiet, safe and comfortable place to recharge from a busy workday than this is the hotel for you. The staff is friendly. The surroundings beautiful. And the amenities are on point.

Business Family

10/10

Exceptional

12 Feb 2023

Verified traveler

Accommodating

Very accommodating staff and a great breakfasts

Partner

10/10

Exceptional

16 Oct 2022

Verified traveler

Great

Friends_and_family Family

8/10

Excellent

19 Sep 2022

Tajae

Great stay

Friendly staff and a great place to stay for a day or a few. The room and surrounding property was very clean. I have no complaints to give.

Business

10/10

Exceptional

20 Jun 2022

Victoria

Pleasant surprise

This hotel was a very pleasant surprise. It is on the older side but it was clean and well maintained. The pool did need to be updated but it was a nice size pool. The breakfast was great, had a good selection of breakfast food. Will definitely be staying there again!

Friends_and_family Family

6/10

Pleasant

17 Mar 2022

Fabricio

sink clogged, not so much fruit option at breakfast, printer doesn't work, bathroom ventilation doesn't work as well

Business Family

2/10

Poor

28 Feb 2022

Tara

This review is for Residence inn East Greenbush NY. It was myself, my best friend and our 2 children. Upon walking in to the lobby area I smelled a heavy chlorine odor and that should have been an indication of what was to come but instead I discounted it as the pool must be close . We went to our room got changed and decided to take a dip in the pool immediately, after all that is what the kids were looking forward to most of all. Immediately my eyes started to burn . I thought maybe I was experiencing some sort of sensitivity since I have not been swimming in a while. My godson who's birthday it happened to be, which was the reason for our visit. A nice evening of relaxing in the hotel suite and to swim in the pool since that's his favorite thing to do. Also just to spend some quality time together as a family as I work two jobs. My Godson is a 9 year old autistic young boy who happens to have asthma. His breathing became so labored because of the heavy chlorine , that he started coughing, couldn't catch his breath and his mother had to rush him to the room to use his inhaler. My daughter who does not have asthma could only stand about 2 more minutes before we both ran out of the pool area. For the remainder of the night my chest hurt and my breathing felt labored .My daughter was sick all evening waking up and eventually vomiting all over herself and bed room. I never recieved an apology or follow up from hotel staff. Families beware of the health and saftey risk.

Leisure Family

8/10

Excellent

26 Feb 2022

Nicole

My only concern was that some things were not cleaned. Things that someone else might not notice like the bathroom door was black with fingerprints and the bathroom sink had a glob of toothpaste in it when we arrived. Other than that, everything else was good.

Thank you.

Leisure Partner

6/10

Pleasant

24 Dec 2021

Tim

First of all the staff was great, very friendly and responsive. The property itself was dated and in need of an upgrade. The icemaker did not work, a dresser drawer fell out and almost broke my foot, no exhaust fan in bathroom. There were no USB ports in suite (in a hotel on Tech Valley Drive). Great people, great location, needs investment.

Leisure Family

10/10

Exceptional

08 Dec 2021

Raymond Hemingway

Awesome stay great staff

Leisure Pet

10/10

Exceptional

10 Jul 2021

Verified traveler

Nice place

Leisure Partner

10/10

Exceptional

09 May 2021

Verified traveler

Great place to stay and kid friendly! I am very happy with our visit. Only problem we encountered but not really a problem, other guest weren’t respectful of the pool area leaving there mess. Other than that staff was great, rooms were great. I’m very happy

Leisure Family_with_children

4/10

Poor

01 May 2021

MARYJANE

Ask how close you are to the clothes washer room

Stayed there a few times for business, all very nice. This time awoken at about 1230 am by pumping noise called front desk, was told there should be nothing making noise and would be checked into. Noise stopped started again after a bit. Called front desk again was told too busy to look into. Noise changed to an off balance clothes washer bumping sound. Called front desk again was told there was a clothes washing area but no policy on hours of use. Had to change rooms, wondering if I will stay there again as it is a hotel not a laundry mat.

Business

4/10

Poor

12 Apr 2021

Nicholas

Marriott should be embarrassed by this hotel.

First and foremost, the staff was very friendly and just as helpful as they could be. It was very apparent that this place was lacking in leadership from upper management. They seemed understaffed and overwhelmed. The entry way and front lobby were visibly dirty and a bit run down, the hallways and elevator appeared to have not been vacuumed in some time. Also there was a strong odor of Marijuana in the hallways. The room was clean enough however was missing some amenities, that were easily obtained by going to the front desk. The real disappointment, aside from the unkempt common areas, was the bathroom. The tub/shower didn’t drain properly so you were left standing in several inches of dirty water that was backing up from the drain and even worse yet was when we came in from a long day out and went to bathe our children and had no hot water to do so. I’m pretty surprised that Marriott has its name on this place. We will be looking elsewhere for a place to stay next time we’re in town.

Friends_and_family Family

10/10

Exceptional

07 Apr 2021

Verified traveler

Wonderful

Our experience was wonderful! After a 12 hour drive from NC to Buffalo and then a 5 hour trip from Buffalo to East Greenbush with a family of 4 and a dog, we were welcomed by hotel staff warmly. The hotel was very clean and well maintained inside and out. Our room was spacious and very clean. We did find that our refrigerator smelled very strongly like fish. Probably from the last guest. Not a huge deal. We were hoping for a rollaway bed to be available as we have 2 teenage boys who couldn't share the small pull out sofa bed. So they took turns on the floor. When we booked there were no 2 bedroom suites available. However it was only a small inconvenience. The staff at the front desk were gracious enough to keep the pool open later so that we would have time to swim and relax after the long trip. Our boys enjoyed playing basketball and of course the pool. We are very very happy with our stay and will absolutely book there again in the future when we come back to visit friends and family. Thank you Residence Inn by Marriott for making us feel at home while away from home.

Friends_and_family Family

6/10

Pleasant

15 Mar 2021

Verified traveler

Noisy and not really clean

While the staff were lovely, this was the noisiest hotel I have ever stayed at: barking dogs, people partying in their rooms with the door open, the heating system sounding like an engine. The hotel wasn’t very clean in any of the common areas, and it wasn’t possible to get an extra towel.

Partner

10/10

Exceptional

22 Feb 2021

Verified traveler

Great location and staff was very helpful. The room was spacious and great for a small family.

Leisure Family

10/10

Exceptional

17 Feb 2021

Tonia

Enjoyed the stay very much. Disappointed spa tub wasn't working and no mention of it when booking.

Friends_and_family Family

10/10

Exceptional

19 Jan 2021

Verified traveler

The property was clean, comfortable, and the staff was friendly. I chose for its proximity to I-90 which is good, but due to the location off a traffic circle and in the woods (nice in the morning) with insufficient street lighting it was hard to find. A better sign visible in the dark would be helpful along with a sign in the rotary.

Business Self

8/10

Excellent

31 Dec 2020

Verified traveler

Very clean, reasonably priced. And they had fresh coffee with milk

Friends_and_family Family

6/10

Pleasant

05 Dec 2019

Verified traveler

Close to shopping and work for the week I thought some of the staff at this location were smug and not very friendly

Business_and_leisure Partner

8/10

Excellent

30 Nov 2019

Gregory

Bed comfort mediocre, woken up at 9:15-9:30 am by an overzealous personnel asking what time I am checking out (check out time 12 pm, put appropriate sign on the door handle from the night before), place clean, sound travels from one room to the other

Friends_and_family Family

10/10

Exceptional

23 Sep 2019

Andrea

We had a great stay. Very clean and staff was friendly

Leisure Family

10/10

Exceptional

26 Mar 2019

betty

I always choose Marriott because I know I will have a clean comfortable stay

Partner

10/10

Exceptional

13 Mar 2019

Verified traveler

This was a week long business trip with multiple rooms. The live music, happy hours, dinners and breakfasts were a huge help to my very tired group of hard workers. Thank you so much for a wonderful stay

Business Self

8/10

Excellent

01 Mar 2019

Tyrone

Nice Place

Good trip

8/10

Excellent

24 Feb 2019

Verified traveler

The room was spacious, well-maintained, and clean.

Leisure Family

10/10

Exceptional

19 Feb 2019

Verified traveler

Basically just slept while there, clean & quiet, no complaints whatsoever, would definitely stay again.

Family

10/10

Exceptional

03 Feb 2019

Verified traveler

What's a cold day the room was extra toasty clean and comfortable. John ran the front desk that shift and he was extra informative the great personality

Leisure Partner

8/10

Excellent

26 Dec 2018

Verified traveler

The bed was too small. When I reserved the room it was listed as eithe a queen or king

Friends_and_family Partner

10/10

Exceptional

30 Oct 2018

Verified traveler

The room was clean and the property was well kept.

10/10

Exceptional

10 Oct 2018

Patricia

Added to enjoyment of wedding. PR

the Inn was clean ;nicely decorated comfortable convenient. Helped us enjoy family wedding.

Family

8/10

Excellent

23 Sep 2018

Krystle

Breakfast was wonderful, the staff isn’t as “cheery” as I’ve experienced in other hotels

10/10

Exceptional

09 Sep 2018

Pat

the studio was very spacious and the bed was very comfortable!

10/10

Exceptional

08 Sep 2018

Verified traveler

Truly a place to return to

It's a wonderful place with a great staff. I'd live there if I could. The complimentary breakfast is wonderful! Being able to cook there is such an asset. The fireplace is cozy. Accessing Netflix on the remote is another plus!

Family

8/10

Excellent

01 Sep 2018

linda

The accommodations and staff were excellent. The only negative was that our room had a damp smell.

Partner

10/10

Exceptional

27 Jul 2018

Verified traveler

Friendly staff and comfortable, quiet hotel . We enjoyed out stay

10/10

Exceptional

08 Jun 2018

Judy

The place is spotless. The desk managers are polite and pleasant and very helpful. Would definitely plan on this being my Albany go to !

2/10

Poor

28 May 2018

Verified traveler

No room

No rooms were available at arrival.

Partner

10/10

Exceptional

22 May 2018

Verified traveler

Very quiet, nice peaceful location, staff very accommodating for using the patio for a party.

6/10

Pleasant

21 May 2018

Verified traveler

Overall good but the week I stayed there was a wedding party in the outdoor sitting/bbq area until 1am and I was adjacent room overlooking. I didn't mind until about 11:30pm, then I called @ 12am, could not get hold of front desk, tried twice. Called back 20 mins later, someone answered, they apologized, said they would try to take care of it, but people stayed another 30 mins.

4/10

Poor

19 May 2018

Verified traveler

Loud room next to me until about 230am each nigjt

Family

10/10

Exceptional

05 Mar 2018

Sarah

The staff was friendly and accommodating. The hotel was clean, quiet, and the bed was very comfortable!

Family

10/10

Exceptional

27 Dec 2017

Verified traveler

Good location, friendly and courteous staff, affordable price, overall very good experience!

10/10

Exceptional

02 Oct 2017

joseph

Great stay

Stay was terrific. Room clean and comfortable. Service was great

Family

10/10

Exceptional

11 Sep 2017

Antoine

Great location

It was a beautiful place with great service

Family

10/10

Exceptional

24 Aug 2017

Annabella

Great experience!

I was camping with my two girls at the GS ISO Camp, and as my husband birrhday was during the camping we decided that he, my son and my mom stay at the Residence Inn Hotel. They had a great time. We visited them on my husband birthday and all off us had a winderful time. The room was very spacious and have a great design that allowed my mother to have the privacy she needed The pool and hot tub were excellent kept. The staff super efficient and very friendly. We defenitly recommend it.

Family

10/10

Exceptional

17 Aug 2017

Robert

very comfortable and clean

Not too much around and very quiet area. Very comfortable. Staff was nice. Breakfast was ok.

Overall hotel was quiet and very comfortable. Would stay there again without question.

Partner

8/10

Excellent

04 Aug 2017

Anne

Nice in a Pinch

So, this was a last minute booking and while the hotel was nice, there were a couple of weird issues. First, the tissue box in the bathroom was soaking wet inside the decorative case. Second, when I arrived the hotel had my reservation but claimed they had not been paid and were going to double charge me (Thanks Hotels.com for the fast assistance). Third, the hotel staff at one point put up a \"be back in 5 minutes \" sign and then disappeared for almost 2 hours! This location would probably never be my first choice.

Family

10/10

Exceptional

21 Jul 2017

Verified traveler

Truly Clean and Comfortable!

What a wonderful property. The room was spacious and very clean. My daughter and I really enjoyed the pool. Best hotel find for a family!!

Family

8/10

Excellent

25 May 2017

perry

none

expensive

10/10

Exceptional

04 May 2017

Verified traveler

Overall good value, good for traveling with pets

Nice set up when traveling with pets. Lots of restaurants and shops in immediate area. Breakfast had great healthy choices. Would stay again.

10/10

Exceptional

13 Mar 2017

Julieann

Great property close to everything. Staff very friendly,

Partner

10/10

Exceptional

24 Oct 2016

Stef

Stay for softball tourney

Overall the hotel was great. Pleasant hotel staff, clean facilities, clean room and accommodating.

10/10

Exceptional

16 Oct 2016

Phill

Great Weekend!!!

We had a wonderful time staying here. The staff were very friendly, and helpful. They helped us find a nice place to have dinner. The room was more than we expected. Having a little kitchenette was a surprise. The courtyard was a nice place to socialize. Just had a great time here. The Breakfast was also a surprise, usually expect a continental breakfast. They served hot eggs, bacon, pancakes, and fresh fruit. The make your own waffles, with all the toppings was great.
Had an amazing time. Great Staff

Partner

8/10

Excellent

27 Sep 2016

Anne

Close to RPI

This was our first time staying here. The staff was friendly and very helpful. The room was clean and spacious. The plumbing was a little sketchy but overall it was a great stay and we would stay here again.

Family

10/10

Exceptional

19 Sep 2016

Dyan

Well worth the money.

The staff really went out of their way to make us comfortable.

Family

10/10

Exceptional

18 Sep 2016

dora