Americas Best Value Inn Albany East Greenbush

United States , Albany - NY
East Greenbush, 576 Columbia Turnpike
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100 reviews shown

4/10

Poor

22 Dec 2025

Rachel

Room hadn’t been cleaned other than the bed having clean bedding. The check in and check out was unprofessional and limited contact with no information about any amenities. It was pet friendly and location was very convenient.

Leisure Pet

10/10

Exceptional

12 Dec 2025

David

Clean, warm. Shower pressure awesome

10/10

Exceptional

06 Dec 2025

Johanna

It was nice

Self

10/10

Exceptional

19 Nov 2025

John

room was clean and comfortable

Business

2/10

Poor

07 Nov 2025

Nich

Place was super dirty and very dated. Room hadn’t been swept in weeks with a lot of dirt and debris on the floor. Bathroom was not clean, had previous renters hair on sink. We understand the rent was cheep but should be able to sweep and clean between guests. Would not recommend. But on the bright side the Heat/AC, TV & Sinks worked.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Dee

We booked for a week for business. They started after the first night claiming they needed to do an \"inspection\", on day 3 they asked if we were leaving soon? We paid for a week! Don't bother putting out the \"do not disturb\" sign cause they either knock or use their key card to enter anyway.

Business

6/10

Pleasant

11 Oct 2025

Virginia

Bare bones stay. Clean enough but rough - new vinyl plank floor but chipped and worn dresser, night stands. Good enough for a more inexpensive stay but definitely no frills

Self

4/10

Poor

22 Sep 2025

Marie-Eve

discusting dont go there

Leisure Family

10/10

Exceptional

04 Sep 2025

WIN

Best value for money in Rensselaer area. It is located by the main road which is connected to highways and freeways.

Leisure Family

2/10

Poor

18 Aug 2025

Charlene

I didn't like the fact the room smelled like smoke. The dead bees on the floor. Not hot water in the evenings and the hot water knob just krpt turning around and you couldn't turn down the hot burning water. Bees around the door way as you walked into the room. Outlets that were melted from a electrical fire and never changed. The TV wasn't working half the time we were there. We ended up leaving a day earlier than planned because of the conditions. I do not recommend this establishment for anyone to stay at. Shouldn't be on the list to be available for guests. Also no continental breakfast was available either.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Christy

Room was very clean and staff very friendly. The room could just use an update of the furniture, but def not a deal breaker.

Leisure Self

10/10

Exceptional

30 Jul 2025

Nikolay

Good value for the money. Stayed here on our bicycle ride along the Empire State Trail, the hotel is a very short and flat ride from the trail. The grocery store is a short bicycle ride from the hotel, and the store has a bicycle stand.

Leisure Self

2/10

Poor

26 Jul 2025

Robert

Terrible

Place looked nothing like what the pictures advertised. Run down. Cockroaches in the room. Terrible place.

Self

4/10

Poor

24 Jul 2025

John

Dirty

Business Self

6/10

Pleasant

17 Jul 2025

Kenneth

Basic room but clean and the price was right.

Business Self

2/10

Poor

14 Jul 2025

Lois

We reserved a no smoking room. The room we were given reeked of smoke. There were cigarette burn holes in the bedspreads. There was mold growing on the walls. It was so disgusting we left. I couldn’t even imagine sleeping there.

Leisure Partner

8/10

Excellent

11 Jul 2025

Maria

Great and helpful management. The property is quite old, but has everything you need and is a good deal given the low cost

Business Self

4/10

Poor

30 Jun 2025

Leonard

Price was great. You get what you pay for.
It appears that this location is used for long term housing for folks. Non-smoking room smelled of smoke. Had to get a different room. Room was clean as was bath room. TV control was horrible. Not sure who to blame on that. Couldn’t access channels listed in lineup. Noisy neighbors. AC sounded like a dump trunk when it kicked on. Bed was situated on a tin can base. Made “hollow” can sounds when I rolled over. Very very few amenities (although none were really listed). Only one chair in room. Might be suitable for a single person, but the wife wasn’t too happy.

Leisure Pet

2/10

Poor

29 Jun 2025

Linda

Incredibly horrible room

We got the impression the room and others part of this hotel had been used to house homeless people, who hadn't used it well.

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

Barry

Old motel that needs a great deal of up-dating.

Leisure Self

2/10

Poor

26 Jun 2025

Jackie

Found it very disturbing we reserved a non smoking room to walk in and be surprised it wasn't and had been smoked in. You can even see it on the back of the door badly yellowed. It was so late there was no way to change rooms, so we put on masks and dealt with it even though we are both allergic. Eight hours later we were up getting ready for the day and didn't like the looks of the shower so we skipped on that. There was a couple arguing and seeming to live there that we felt unsafe with. I went looking for the ice machine and it was in an obscure hallway with building materials in it. The bottom of the machine is rusted from the leaking pool of water under it. Sorry but I will never be back to this location again.

Leisure Partner

2/10

Poor

10 Jun 2025

Paula

Gross. Smelly and dirty all around

Leisure Self

10/10

Exceptional

13 May 2025

Wade

Quite. Safe. Housekeeping daily. Good manager.

Business Self

6/10

Pleasant

30 Apr 2025

Stephen

It was a place to sleep and shower

2/10

Poor

07 Apr 2025

Gerardo

I would not recommend this property

Leisure Family

2/10

Poor

22 Mar 2025

Michelle

Dont waste your money

As we walked into the room,there was a bug crawling down the wall,as we looked around we also noticed burn holes in bothe bed blankets. The walls had something thrown on it and never has been washed off,kids footprints on the wall, dirty floors,headboard was so nasty. Do not stay there Ever worse place I have ever seen. I ended up renting another hotel room and got
My full refund from that nasty room. TERRIBLE AND NASTY ROOM.

Friends_and_family Family

2/10

Poor

10 Mar 2025

Moneca

Straight out of a horror movie!

Upon checking in we were given a room that personal scooters and a tote filled with someone’s personal items and icy water. Cigarette butts and used condoms outside our door. Once we opened the room we were greeted with the smell of smoke and weed. The blankets had burn holes and stains of an unknown source. The bathroom was filled with mold. The garbage can had garbage in it … condom wrappers. This room was straight out of a horror movie. The mouse droppings , the non working heat.. I couldn’t even stay and took my loss of money. Please for the love of god DO NOT STAY HERE!

Friends_and_family Family

4/10

Poor

26 Feb 2025

Richard

poor shape needs renovation work

10/10

Exceptional

16 Feb 2025

Juan

Manager was very good to me.,,

2/10

Poor

08 Jan 2025

Delvilia

Nothing. As soon as we pulled in and saw certain activities, puls how the room looked. We left and found another place to stay

Leisure Partner

2/10

Poor

16 Dec 2024

Verified traveler

So bad I left

Dirty, smelly, uncomfortable. Staff could not figure out how to code the room key

Self

2/10

Poor

29 Nov 2024

Debra

Our key card never worked, every time we needed to get back in our room, we would have to get someone from the front desk to let us in and they were less than friendly about it.

8/10

Excellent

24 Nov 2024

Kenneth

Redecorated/refreshed rooms.

My room was recently redecorated with new fixtures and painted. A mini fridge and microwave was provided in addition to the cable tv and free wifi.

2/10

Poor

19 Nov 2024

Ryan

Will not stay here again

2/10

Poor

11 Nov 2024

Marquette

This property isn’t safe for families. The property has suspicious individuals living there who approach you in the parking lot.

Leisure Family

6/10

Pleasant

24 Oct 2024

Lisa

A decent option in the Hudson River Valley

Property is dated but the staff is friendly and were accommodating. Seemed like maybe there were some long-term guest/residents in the facility, and it felt like perhaps they were a little shady. Otherwise, decent location.

Self

2/10

Poor

23 Oct 2024

KIMBERLY

Very poor service, room was sm

Business Family

2/10

Poor

13 Oct 2024

Diego

Not slipping noisy

Business Family

4/10

Poor

10 Oct 2024

Jace

\"Maintenance\" walked in on me, no knock. I wasnt doing anything bad but there was issue with room next to mine and he was called into work. Should have knocked to make sure I was dressed or worse. But he just keyed in room.

Business

10/10

Exceptional

03 Oct 2024

Marc

Great value for the price. Safe and Clean.

2/10

Poor

25 Sep 2024

Sayla

The photos online are not what you get, very run down! Very dirty!

Friends_and_family Family

2/10

Poor

21 Aug 2024

Alexander

I have a ton of pictures of this place. Filthy walls, toilet would not flush, no hot water, smelled terrible, bed where very hard and smelled dirty. Absolutely disgusting. Worst hotel I have ever been in. Nothing like the pictures.

Business Friends

6/10

Pleasant

20 Aug 2024

Lynda

Shower head was almost detached from the wall. It was very difficult to get the shower temperature regulated- water was scalding.

Leisure Self

6/10

Pleasant

17 Aug 2024

Peter

We had low expectations. They were not met. But it was cheap.

Leisure Family

2/10

Poor

08 Aug 2024

Manjit

CLEANINESS VERY POOR , BATHROOM SINK BROKEN , CIGGRETTE SMELLS FROM ROOM EVEN NO SMOKING ROOM WAS BOOKED , DOOR LOCK WASN'T WORKING , KEY CARD WAS NOT WORKING , ROACHES WERE ON FLOOR ,BED SHEET HAS HOLE BY CIGGRETTE BURN ,TERRIBLE EXPERINCE

Leisure Family_with_children

6/10

Pleasant

28 Jul 2024

Robert

Make the landmark a landmark !

2/10

Poor

24 Jul 2024

Melanie

Absolutely filthy. Something that looked like melted chocolate ice cream all over the inside of the refrigerator. Smelled like mold & I couldn’t breathe. Black hairs all over the toilet (looked like public hairs) soap dishes in bathroom rusted & rotted, a piece of the bathroom sink counter was missing. Moldy shower curtain. We pushed the furniture in front of the door for safety because the lock was broken & there were people hanging out outside all night

Leisure Family

6/10

Pleasant

24 Jul 2024

Bruce

My main issue was the TV. I reported that there was no signal, so the receptionist came and reconnected the cable. I still found that most of the channels had no signal. The next week, I stayed there again in a different room. There I had many times as many channels working, so something went uncorrected in the first room.

Leisure Self

4/10

Poor

02 Jul 2024

Sheena

There was no working phone number for this hotel. Red flag #1. Luckily, despite not being able to call and arrange a late check-in, management kindly and quickly accommodated us after we had driven for twelve hours.

At this price point, there were so many options that I'm sure would've been a million times better near Albany. Pictures did not capture the complete neglect of the property. And nothing could have prepared us for such filthy conditions. Walls covered in mysterious smears, splashes, stains in every inch of the space. Blankets with cigarette burns. Unswept, unmopped (a previous guest's disposable contacts were still on the floor of the bathroom). Smelly. Shower temp was inconsistent. AC worked--but looked like it had been through a war.

Housekeeping does come in your room to make the beds and replace towels. They have an unusual practice of taking the trash out of everyone's rooms and just setting it in front of their doors. That's the scene we came home to after being at a music festival all day: Trash bags in front of each hotel room like some weird evil Bizarro Santa had stopped by while we were gone. The bags were still there when we left the next morning.

It seemed most guests were long-term, down on their luck residents. We come from rural WV so are no strangers to living amongst a marginalized & underserved population so with all this and when the mobile food pantry came to deliver we weren't shook as somebody maybe coming from the suburbs would be.

Leisure Family

6/10

Pleasant

20 May 2022

ron

Low budget, go on down the road

Under featured. No coffee maker, glasses missing, etc.

Friends_and_family Friends

2/10

Poor

01 May 2022

JEFFERY

This is a horrible hotel. Dirty beds hard drug dealers everywhere will never stay here again

Leisure Self

8/10

Excellent

27 Nov 2021

Vesela

I liked the responsiveness of the front desk staff - they were great to accomodate my request to move to a more quit room. I also liked that the rooms were large, with microwave and refridgerator, TV and excellent working heat.

Leisure Self

10/10

Exceptional

01 Nov 2021

Anthony

Impressive

Very unexpected for the Money I Paid, I was impressed

Self

2/10

Poor

25 Oct 2021

lisa

Don’t stay here! Rude and hustled for more money

We arrived and the owner was rude. He said that I did not have a reservation (I showed him the email confirmation). Then he tried to sell me a room upstairs that he said is where his family stayed. Then he tried to sell me a room at a hotel down the road that he cousin ran. He was very rude with tone affect and words and condescending.
When I got hotels dot com on the speaker phone she even commented that she could hear the owner being rude
He then tried to get me to cancel the room so he could collect my money and sell the room to someone else. We are frequent travelers and have never encountered such a rude manager and such a scam for more money

Partner

10/10

Exceptional

17 Oct 2021

Susan

We were in Alexandria Bay for the long weekend and wanted to drive 3 hours into our trip home Albany has always been a favorite place to stay enjoyed a great pizzeria nearby.

Leisure Partner

10/10

Exceptional

07 Oct 2021

Joseph

Decent stay.

Nice room, flooring is uneven (coming up in places). Bathroom was clean.

Business

6/10

Pleasant

04 Oct 2021

Verified traveler

Old but well maintained

Location was very convenient for our needs. Property is old but well maintained. No coffee available in room or on site and no hair dryer either.

Friends_and_family Family

4/10

Poor

04 Oct 2021

Mamoudou

Please check the Condition of the room b4 Booking

The Light wasn’t working on the sink, the bathroom wasn’t clean at all . I’m so scared to get COVID-19 infection because I’m sure the room haven’t been disinfected so I had to check my self for COVID before returning home to my family. This is not what a was inspecting. I I’m very disappointed

Business

10/10

Exceptional

03 Oct 2021

douglas w

This was a decent place to stay for the money . I would stay again.

Business_and_leisure Family

4/10

Poor

27 Sep 2021

Jared G

Nothing

Leisure Family

8/10

Excellent

08 Sep 2021

Cheryl and James

The friendly staff was very welcoming and greatly appreciated.

Leisure Partner

6/10

Pleasant

17 Jul 2021

Verified traveler

There were definite places where paint was needed and walls fixed.
Shower did not work in one of the rooms we booked but didn't know until am.

Leisure Friends

2/10

Poor

17 Jul 2021

Verified traveler

Old and run down. Booked non-smoking, and inside smelled heavily of smoke. Looked like people were living permanently in other units.

Business_and_leisure Family

10/10

Exceptional

06 Jul 2021

Verified traveler

Very clean, but the room had definitely had a smoker in it at some point. Front desk was very friendly.

Business Self

8/10

Excellent

01 Jul 2021

Verified traveler

There wasn't a lamp for the desk, which was located in a
back corner of the room, which meant I couldn't use the desk at night as I would have liked.
Liked having the refrigerator and microwave.

Leisure Self

2/10

Poor

13 Jun 2021

Daniel

My room was so dirty and I didn't even stay in the room. There was a dresser drawer filled with clothes from the previous tenant. It looked like they sprayed the walls and never wiped them down and left streaks all down them.

Partner

2/10

Poor

03 Jun 2021

Verified traveler

The worse we have ever stayed at! The room smelled .. cold in room and no heat .. shabby .. water was just barely lukewarm .. shower curtain was 6” too short so water all over floor .. no mirror in bathroom (space for it, with vanity lights). You get a small bar of soap, that’s it! They said rooms had WiFi, but we weren’t able to connect. Picked this motel because it was close to the bike trail & the hotel we had wanted was full:( We were suppose to stay 2 nights, but left after the first night! There is NOTHING positive about this place!

Leisure Partner

2/10

Poor

21 May 2021

Verified traveler

Never again.

I rarely leave a bad review for anything. I even waited a week. This room looked exactly like the pictures but absolutely was stinking of cigarette smoke. I almost walked right out but am on a budget and thought it just needed an air out. 1 bottle of fabreze later it was ok. Trash all around the shrubs and a few shopping carts in the corner outside. Parking was excellent and directly outside of room. Cigarette burns on the covers of the bed were so bad, I took all the covers off and we slept on our sleeping bags we thankfully still had in the car. By morning the air stunk again of cigarettes. Cheap room. Got what we paid for. No bed bugs that I could see. No photos. We didn’t want to remember.

With all of the poor reviews that I am now reading, yes I should have done that prior, why is this hotel on hotels.com?? I have never had such a bad booking on this site.

Business

4/10

Poor

19 May 2021

Juan

Great from desk service but dirty room

Great service at front desk, but room was dirty and not ready when we arrived

Friends_and_family Family

8/10

Excellent

13 Feb 2021

Verified traveler

Very clean. Mattress was not comfortable, lumpy. Would have liked more complementary toiletries. Otherwise I was pleased with my stay and would stay there again.

Business Partner

8/10

Excellent

21 Sep 2020

Verified traveler

Room was clean. Dumpsters in driveway were overflowing with garbage - almost cancelled.

2/10

Poor

22 Jul 2020

Bed sheets was not clean and smelled bad. The bed cover was a very thin flimsy blanket. Someone was cooking near or at the back of the hotel reception. The reception had a very strong curry odor.

Friends_and_family Family

10/10

Exceptional

09 Jul 2020

Catherine

Clean comfortable room, excellent customer service

Great older hotel, nice clean comfortable room with excellent customer service.

Friends_and_family Family

8/10

Excellent

14 Mar 2020

Esther

Clean and though no frills, the bathroom looked updated and all was solid Would stay there again if needed. Within a block of Starbucks, too

Friends_and_family Family

6/10

Pleasant

10 Nov 2019

Verified traveler

We usually stay here twice a year before a cruise. We have liked it...it is clean, convenient, and the staff is friendly and helpful. HOWEVER, this was the second stay where the room was freezing. The first time it was sub zero out, so we chalked it up to that. This time, normal winter cold. They have newer heaters in the rooms that are not powerful enough. We cranked it to 86, and it still took HOURS to get maybe 60 something. Could not even shower...just far too cold. They do not warm the rooms before you arrive either. We had to leave and come back to stay warm. So, I would still recommend this place in mild weather...but not in the winter.

Leisure Partner

2/10

Poor

27 Oct 2019

Verified traveler

The place smelled like smoke. The smoke detector had been ripped off the ceiling and not replaced. Duck tape was holding the light fixtures together. Vent was covered in cobwebs. Extra toilet paper on the window ledge. Mini fridge on the stained carpet. Need I go on?

Business_and_leisure Family

10/10

Exceptional

23 Oct 2019

Verified traveler

Property was Open and well kept with plenty of parking. Room was very nice clean and recently updated. Also had a nice HD TV, refrigerator and microwave. We had a King Size bed which very comfortable and clean. This is a nice place to stay and you can't beat the price.

Business Partner

8/10

Excellent

14 Oct 2019

Verified traveler

Nothing special, ordinary, basic, clean and efficient. Good value.

Leisure

6/10

Pleasant

20 Sep 2019

Ahmad

I was not over all satisfied. The condition of the building can be better.

Business

4/10

Poor

02 Sep 2019

Marcos

Nice as a last resort

The room was very clean which was a plus, but the other things that we uncovered made it a bad stay.. The shower did not work properly, the tile in the shower was loose and scratched up the bottom of my feet, and after removing the sheets we noticed the mattress looked like a baby deer was slaughtered in there..

Partner

6/10

Pleasant

26 Aug 2019

Verified traveler

its an older motel and the rooms are clean, however, the mattress`s are extremely firm!!! I did not sleep at all , so if you don't like a very firm mattress, this is not the place for you.

Business Self

6/10

Pleasant

24 Aug 2019

Verified traveler

It's just what I need for an overnight business trip.

Business Self

8/10

Excellent

10 Aug 2019

Verified traveler

an old-fashion style motel, one level, with modern very comfortable beds of different sizes, and pillows and ac, etc.. very clean and quiet. if you don't need all the modern motel/hotel extras, this very reasonably priced place will suit.

Friends_and_family Partner

4/10

Poor

07 Aug 2019

Verified traveler

Spend 30 bucks more, head to the Holiday Inn Express near by.

Business Self

8/10

Excellent

03 Aug 2019

Verified traveler

Good value . I just stayed for the night, didn't need a lot of extras.

Business Self

8/10

Excellent

01 Aug 2019

Verified traveler

Good place to stay for your low budget. The only recommendation I would give for the management - is to make a faster and more reliable WI-FI, because it is slow and unstable. Buy new router or a extender for your guests!!! That's a way more important than TV, because its programs overloaded with garbage advertisements to watch for older folks...

Business Self

10/10

Exceptional

21 Jul 2019

Verified traveler

Clean convenient economical good location thst’s All folks 😀

Friends_and_family Family

6/10

Pleasant

20 Jul 2019

DsnyMom

Satisfactory for a last minute overnight stay. Pleasant staff. Beds a bit hard.

Leisure Family

10/10

Exceptional

15 Jul 2019

Verified traveler

Great Road Trip Crashpad

Great no frills motel. Clean and efficient.

8/10

Excellent

24 Jun 2019

Verified traveler

Nice quiet location and affordable as well as clean

Leisure Family

8/10

Excellent

22 Jun 2019

Verified traveler

My only complaint was the shower temp. I couldn't get it past luje warm. Otherwise I have no complaints with my stay. The staff was especially nice!

Leisure Partner

2/10

Poor

14 Jun 2019

Verified traveler

The room smelled there was a bottle left on the floor under the night stand and the beds where uncomfortable

Leisure Partner

6/10

Pleasant

25 May 2019

Verified traveler

It definitely needs some upgrades . The pillows were a bit flat.

Leisure Family_with_children

8/10

Excellent

19 May 2019

Verified traveler

The property was close to Times Union in Albany and it was ok for the one night and the price was right. The checking in staff were very friendly. It was also quiet which was great. I would stay there again

Leisure Self

6/10

Pleasant

05 May 2019

Verified traveler

The office staff was friendly. The room was clean.
Room offerings were limited.

Friends_and_family Family

4/10

Poor

04 May 2019

Verified traveler

Shower was dangerous, sporadic scalding hot water, no water pressure. Bathroom door didn’t close .

Friends_and_family Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Exactly as advertised. Very clean, very quiet, excellent price, great service. Second stay here. Will stay again if in area.

Friends_and_family Family

10/10

Exceptional

01 Apr 2019

Richard

Room was clean and bed and pillows were very comfortable. Very good value for the price.

Leisure Self

8/10

Excellent

31 Mar 2019

Verified traveler

Lovely folks. Rooms clean but could be updated. Great value for the conditions. Would stay again.

8/10

Excellent

31 Mar 2019

Verified traveler

There was plenty of room. However, the room would benefit from a fresh paint job and the shower curtain although certainly clean, had an odor suggesting that its been used by too many people. Also could have used an additional blanket during the night.
Everything else about the room was pleasing

Business_and_leisure Family