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Residence Inn Albany Washington Avenue
Albany - NY · United States
124 Washington Avenue ExtensionView location
8.8/10Excellent494 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition8.8/10 8.8
Location9.6/10 9.6
Neighborhood8.6/10 8.6
Value8.0/10 8.0
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Albany Washington Avenue
Enjoy a refreshing dip in the indoor pool or a workout at the fitness center at the Residence Inn Albany Washington Avenue. This hotel offers complimentary Wi-Fi, gift shops, and a cozy fireplace in the lobby.
Start your day with a complimentary buffet breakfast (7:00 AM - 9:00 AM) and grab snacks at the on-site grocery/convenience store. Business travelers will appreciate the business center and express check-out. The hotel boasts 463 sq ft of event space, ideal for conferences and meetings, and offers free self-parking.
Each of the 106 guestrooms features a kitchen equipped with a refrigerator and stovetop, complimentary Wi-Fi, cable TV, a safe, a desk, and a phone with free local calls. Located near Crossgates Mall (0. 1 mi) and Albany NanoTech Complex (2.
5 mi), the hotel is conveniently situated for both leisure and business. The preferred airport is Albany International Airport (ALB), 6. 3 miles away.
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With a stay at Residence Inn Albany Washington Avenue in Albany (Dunes), you'll be a 4-minute drive from University at Albany and 6 minutes from Colonie Center Mall. This hotel is 7.8 mi (12.6 km) from MVP Arena and 14.2 mi (22.8 km) from Rivers Casino & Resort.
Make yourself at home in one of the 106 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Albany? This hotel has 463 square feet (43 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can access their rooms with a mobile device.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
-
Minimal age
21
-
Optional fees
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Crossgates Mall
0.2 km / 0.1 mi
Funny Bone Comedy Club
2.1 km / 1.3 mi
Albany NanoTech Complex
4.1 km / 2.5 mi
University at Albany
4.5 km / 2.8 mi
Bob Ford Field at Tom & Mary Casey Stadium
4.6 km / 2.8 mi
Northway Mall
4.8 km / 3 mi
Colonie Center Mall
4.9 km / 3.1 mi
Albany Pine Bush Preserve
4 km / 2.5 mi
Colonie Center
5.6 km / 3.5 mi
Albany Indoor Rockgym
6 km / 3.7 mi
Westgate Plaza
7.5 km / 4.6 mi
Afrim’s Sports Park
9 km / 5.6 mi
Washington Park
9.9 km / 6.2 mi
St. Peter's Hospital
10 km / 6.2 mi
Albany Medical College
10.2 km / 6.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 106
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parking
- Room service
- Laundry service
- Babysitting service
Show 23 more facilities & services
- Fireplace
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Grill/BBQ
- Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Room overview
Smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Safe
- Dishwasher
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Housekeeping
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
STUDIO KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Safe
- Dishwasher
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Housekeeping
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMS • 1 Bedroom • 33 m²SUI.B2-KG
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Kitchen
- Fridge
- Microwave
Show all 17 amenities
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
SUITE KING BED TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-KG
Room amenities
- TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Albany Washington Avenue
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Albany Washington Avenue
100
reviews shown
Laurie
great experience
Brittney
Clean room friendly staff easy check in nice pool and gym 🏋️♂️
Milagros
Im doing well. About everything.
Jerry
The stay was made special be the front desk service at check-in. She was engaging and very helpful. Left is in a positive state rather than just another customer.
DAWN
Huge room, comfortable bed. Loved the kitchenette and the full fridge and freezer. Staff was kind and helpful. We'll definitely stay again.
Kimberly
The rooms were great and the service was excellent
Laverne
The room was spacious and perfect for our family of 4 for a short trip to Albany. The room was extremely clean. The only issue we had was receiving an accessible room due to the property being sold out and the king bed was extremely low to the ground. Other than that, we’d definitely stay here again.
Stuart
Incredible stay. We were passing through for one night and the staff were great. Aysia (SIC?) was especially notable. We were departing before the complimentary breakfast and she was kind enough to prepare a ‘to go’ bag. Thank you for the comfortable stay. Cheers to your wonderful staff. Keep up the great work, it is appreciated.
Josh
I love this place. I’ll always stay there when I’m in Albany
Bernna
Great stay
Melissa
The check in staff was fabulous, Aysia. The entire staff was so friendly i couldnt take all their names... facility was nice and clean. The room was great, the pool was perfect. It was a great stay... we will definitely be back
Josue
the room was very clean and staff are nice
Jane
The hotel staff were great! The room itself needs updating. The overall cleanliness wasn’t what I was expecting.
Faith
I would recommend this place.
Ishika
Room was very family accommodating. Staff were super friendly.
Alain
Juste parfait
Linda
Great location, convenient parking. It seemed full but it was very quiet. It was a comfortable stay.
Cynthia
Room was clean staff was very nice the mall is right behind the hotel so plenty of shopping
Jerry Nathan aka Nate
Great place to stay at a reasonable price. Clean comfortable room, breakfast and all the things you expect from a Residence Inn.
Renee
We stayed here for my nephews hockey tournament and what a pleasant experience. The hotel is beautiful. The parking lot was cleared of the snow fall and salted. The front desk staff greeted us with a huge smile when we walked in and was very nice. Our room....AMAZING! Clean, comfortable, spacious. The pool was where we spent our down time. We ordered food and hung out. The staff came and made sure we were comfortable and if we needed anything. Snow storm came through that morning and the staff was up and outside cleaning and salting and even helped my husband clean off our car. The Walmart across the highway....TWO STORIES!!!!
eileen
Great service on check in
Roquiah
I was in town with friends for UAlbany homecoming. I loved that there one and two bedroom apartment-style rooms, with fully equipped kitchens (stove, oven, and fridge). The rooms were spacious to include the bathroom. The staff was friendly and accommodating. My only issue was my room was serviced by housekeeping when it was supposed to; however, once I contacted the front desk, they sent up fresh linens.
Terry
Bed was very uncomfortable. Too soft!
Jerry
Very nice so far!
Angela
I would book again. Also, would recommend hotel to friends and family.
Mackenzie
Convenient walking distance to the mall with many dining options and things to do. 10 minutes from airport. Clean and nice staff
Angela
Expired yogurt at breakfast. Apples pretty neat up. Otherwise place was great.
Agyeman
Good stuff. Bathroom needs updating
Alice
Good
Chris
Poor business practices
After pre paying the management dropped the rooms and put us in a lower quality hotel way out of our way without even discussing it with us prior
Susan
The hotel we stayed was very nice overall. Our only issue was that the cable was not working and the maintenance guy couldn’t get it to work. They did offer us another room but we had already settled in and had a pizza on the way. Would definitely stay there again
Angel
Clean room, spacious, course to the mall and Walmart without being directly on the traffic,which were pluses for us. Dishwasher was nice to have. Good breakfast
Melissa
The hotel is doing renovation and my room was spacious and remodeled . Very comfortable. Due to renovation pool was closed but they said we can use the pool at a near by hotel. I passed because it would be too inconvenient and it’s cold outside the front desk staff was very nice and welcoming.
Jess
.
Katherine
I loved the property and the room we stayed in. The staff was excellent and very friendly and welcoming! The only thing I had an issue with was that the handicap parking area was not shoveled and there was ice and snow which made it difficult for my disabled husband.
Maria
Sheets were stained
No extra covers for pull out sofa
No extra covers for pull out sofa
Vincent
Sheetrock on ceiling started to fall down in the kitchen, I argued for a new room, when I got into the new room the couch looked like it had been chewed by a dog. The kitchen floor was dirty. The complimentary breakfast was by far the worst hotel food I’ve ever eaten.
Brandi
The property had a fully functional kitchen that was really great and a full sized fridge. You can defiantly bring food with you to cook and utilize the kitchen a lot. They also have silverware and cooking stuff in the kitchen, when I say fully stocked, it was actually useable.
Rikard Miguel
Good choice
Amy
We had a great stay. The room was very spacious and clean. The staff was welcoming. The free breakfast was very yummy, fresh and stocked.
Lucas
Excellent Hotel. Would stay again
Quinton
I had a really good stay here. I would definitely stay here again.
Chris
My bedframe has come apart was like that when I first got the room I had to repair it myself
catherine
Hotel somewhat dated. Hotels $20. incidental fee at check in is not necessary for a room we had prepaid for. Did not use and/or charge anything to the room.
Verified traveler
Great hotel, they're doing Reno's to the carpet in the fall which I think will make a huge improvement. Overall a nice place to stay with family.
Brenda
Overall, a good experience with one significant drawback.
The suite itself was well-appointed and spacious, with modern amenities and comfortable beds. The kitchenette was particularly handy and clean. The staff were friendly and attentive.
However, there was one major issue that detracted from my stay: the overwhelming smell of urine that wafted out of the bathroom, especially during the night. My bed was near the bathroom, making it difficult to sleep comfortably. Despite reporting the issue to the front desk, the problem persisted throughout my stay.
In summary, while the suite had many positive aspects, the strong odor from the bathroom was a significant downside. I hope the hotel addresses this issue for future guests.
The suite itself was well-appointed and spacious, with modern amenities and comfortable beds. The kitchenette was particularly handy and clean. The staff were friendly and attentive.
However, there was one major issue that detracted from my stay: the overwhelming smell of urine that wafted out of the bathroom, especially during the night. My bed was near the bathroom, making it difficult to sleep comfortably. Despite reporting the issue to the front desk, the problem persisted throughout my stay.
In summary, while the suite had many positive aspects, the strong odor from the bathroom was a significant downside. I hope the hotel addresses this issue for future guests.
Kevin
Nothing to report
Kevin
I booked this room with Expedia as it was pet friendly. There is nothing on online booking about a pet fee. When I checked in at 9pm on a Friday night in the summer I was told about a $150 non refundable pet fee. Instead of taking a chance on trying to find another room I paid it but this is just bad business.
Verified traveler
The bed sheet had holes. See the pictures attached. Bathroom sink was cracked. The pillows on the couch had stains. They wrongly checked us out at 7:00 in the morning, instead of the family from the next room.
Bernice
The staff was extremely nice
Bernice
The staff was excellent
Michael
All you need in a hotel. A good night’s sleep and a good breakfast to get you on your way. We recommend this hotel.
Paulo
The hotel was clean and very well equipped. The check in and check out was easy. The staff was nice and the breakfast selection was great. The only thing was that the pool water looked dirty and the hot tub was out of commission. And I was looking forward to some pool time since its July.
Anne
Very quiet and comfortable.
Mary
Perfectly nice Residence Inn, as you would expect - great kitchen and layout. Very quiet and serene. Exactly what we needed. (We forgot that when we booked it said free breakfast and the staff didn't remind us at check-in so we missed it - being in a new time zone and all.)
Eduardo
Great experience
Devine
I liked everything it was real nice
Brenda
Was a nice clean studio room. Breakfast was good
JAMI
The lady who checked me in was incredibly professional and welcoming!
Sarah
So far, so good. Service is prompt and friendly. I wish the hot tub was working.
steven
Road trip
Hotel was great bed a little uncomfortable but desk said they would sort it nice hotel
Roderick
Like Home!
Our hotel was very conveniently located just off the highway, so getting to and from was very easy. The hotel had a nice little kitchen with a full-size refrigerator and microwave! I would recommend this location and would stay here again.
Scott
Front desk was so kind and genuinely went out of her way to make our stay great!
Tara
Great Stay
We had traveled for a comedy show from Long Island it was literally a three minute walk from the hotel everything was absolutely perfect clean comfortable the bed was comfortable the staff was kind I 100% would recommend this hotel
Kelly
Location was a little awkward to get to, but it was convenient to all the things we needed to access.
Verified traveler
An OK place to stay
Layout of the room was very good, spacious and comfortable with full refrigerator and MW. The hot breakfast left a bit to be desired. It isn't really a \"buffet\" but they did have some hot selections like bacon, no sausage. Nice pot of oatmeal with a big flattish spoon that one ladled half a dozen times to fill the cereal bowl. No precut fruit but apples and oranges were available.
Yogurt avalable as well. Decent selection of juices from a machine. Nice staff.
Yogurt avalable as well. Decent selection of juices from a machine. Nice staff.
Julion
It was good thanks
Rachael
Easy to access, right off the highway. Across the highway was shopping and food, and next door was the mall. Real easy to hop on the highway and get to the MVP arena. The room was perfectly cozy with a small kitchen and bedroom. The kitchen had everything we needed to cook a meal. Bed was comfortable and the bathroom. The living room and bedroom both had TVs. Overall extremely happy with our room. We where disappointed that the pool was not a heated area or heated. Too chilly to swim. I would absolutely stay there again.
Yue Ching
Property is very nice. Rooms are modern and clean. The pool was great. Would stay here again!
Timothy
I wanted to give this a higher rating, but there were some major issues that they're dealing with. First, The good. We loved the location (close to shopping, but a little hard to find). We also loved the room layout. The \"mini\" apartments were so cozy and great for visitors. However, when we arrived we were told that they had just fixed the hot tub--which they have had problems with. However, when we tried using the hot tub, we discovered that it was still broken. (We had chosen this hotel based on 3 criteria--location, pool, hot tub. We reported the issue on Friday. The staff were very accommodating, but it wasn't fixed on Saturday, either. Also, one of the rooms we were staying in had no hot water on Saturday morning. (We took cold showers to get on with our day.) I reported the problem and this was fixed upon our return that day.
The staff reported that they were overdue for a remodel/update to their facilities. I hope they take care of it, because we loved the rooms and location. We would stay there again--but only if everything was fully functional.
The staff reported that they were overdue for a remodel/update to their facilities. I hope they take care of it, because we loved the rooms and location. We would stay there again--but only if everything was fully functional.
Daniel
The kitchenette was nice, had scrub mommy for doing dishes. A little cramped as the stove top was right next to the fridge. Overall it worked. Microwave was good, heated evenly and rotated the food. Shower was big, but I couldnt keep water from bouncing out of shower. (No tub)
Breakfast was standard warm fare (scrambled eggs, cariety of sausage, bacon, frittatas, breakfast biscuit sandwich, oat meal, yogurts, waffle maker (only 1, but displayed the time), juices offered were apple and orange, coffee hot and cold brew, milk, cereal. Fresh whole fruit, apples, banana, oranges. I didnt see any mixed fruit. I also didnt ask. Good seating across several areas.
Staff was helpful and friendly. Washers were $2.50 cleaned the clothes, dryers were $2.50, but left the clothes damp.
Pool was nice in appearance, I did not use. Hot tub was full, but out of order. Room was spacious, bed good, and lots of seating options from counter or sofa with moveable table to desk with chair. TV swiveled so could watch from kitchen or bed.
Breakfast was standard warm fare (scrambled eggs, cariety of sausage, bacon, frittatas, breakfast biscuit sandwich, oat meal, yogurts, waffle maker (only 1, but displayed the time), juices offered were apple and orange, coffee hot and cold brew, milk, cereal. Fresh whole fruit, apples, banana, oranges. I didnt see any mixed fruit. I also didnt ask. Good seating across several areas.
Staff was helpful and friendly. Washers were $2.50 cleaned the clothes, dryers were $2.50, but left the clothes damp.
Pool was nice in appearance, I did not use. Hot tub was full, but out of order. Room was spacious, bed good, and lots of seating options from counter or sofa with moveable table to desk with chair. TV swiveled so could watch from kitchen or bed.
Danilo
Very good I would recommend to everyone.
Layci
It’s too bad the hot tub wasn’t working but other than that the property was great and the staff was amazing
crystal
The location is convenient but the streaming and premium channels were broken with no repair details and the hot tub had a sign saying closed for one hour that stayed one for three days. There no notice of any of these issues. Poor food selection for breakfast. Definitely not what I would expect from a Marriott
Zachary
Large room and alot of amenities. Everything turned out great!
Heather
An excellent choice!
Great location, easy check in and the suite was well laid out and provided plenty of amenities and space to relax. We did not have an extended stay, but if I needed to, this room would have been perfect.
Jennifer
Nice trip.
Veronica
Clean and located it on a safe area.
Troy
Booked a 2 queen room for my wife and adult daughters. Was given a king room with a pull out couch. SO UNCOMFORTABLE!
Christina
Everything was great!
Alison
Great for a work trip
Renee
Not the worst but not the best
Stopped on our way to Boston, never been to Albany choose residence typically fresh and clean. Room was clean halls were not. Carpet was old and seemed dirty.
The mattress was really firm I prefer a little softer . Was giving an ADA room not sure why I didn’t ask for it. Other than that it was fine
The mattress was really firm I prefer a little softer . Was giving an ADA room not sure why I didn’t ask for it. Other than that it was fine
Angela
Very attentive management/ employees
beth
Disappointed
Disappointed for the amount of money it cost. I typically do not spend this much but i thought \"you get what you pay for\" and i expected MUCH MORE for 2 nights @$540.00. I had a very important test to take Monday. The rooms were NOT sound proof at all, the pool was closed all Sunday do to someone had gotten sick in it (I understand things happen) BUT there was no one to clean out the pool for the entire day so i was told. Monday breakfast was running late so i was unable to eat there before a State test i was taking. I would NOT recommend staying here.
Verified traveler
one night
Hotel is nice. Clean and comfortable. Breakfast is just OK.
Rhonda
Neat and Clean. Front desk and breakfast area need more visible service people. We had to find someone to check us in, office was wide open with no one in sight. At Breakfast there is no one checking on refilling items when they are gone. Like Coffee, cups, cereal toppings, silverware. I helped a youngster with a spill, no one was around to clean up the floor.
Hotel is good except for this area.
Hotel is good except for this area.
Christine
Excellent Hotel especially for the price
Lisa
Gross and disgusting
The pool area was disgusting with gobs of hair and use Band-Aids all over the floor. Our room had burns in the sofa, and the sofa bed was not made up. When I asked for it to be made up, I was handed a pile of sheets, and a blanket. The living room floor had some black gunk that was stuck all in the carpet. The shower had shampoo, conditioner, and body wash containers that have been broken off of the wall. They were left on a ledge in the shower. The entire hotel was well worn and when I sent my comments to the hotel, the assistant general manager got back to me and was like oh well we’ll try better next time.
Verified traveler
Clean and well maintained
Hotel is good and no complaints.
Very friendly and knowledgeable front desk team
Very friendly and knowledgeable front desk team
Stephen
Very overpriced. Pet fee is ridiculous. At least we got compensated for the sleepless night.
Chelsea
The rooms were so clean. Very spacious. They also had a huge refrigerator and a dishwasher. They had cups and plates. The continental breakfast was awful. The toast, muffins, bagels were hard. They had frozen waffles even though the was a waffle making machine. The juice was watery.
Davi
There was not one USB port in the room which was a complete inconvenience. The pull out bed was horribly uncomfortable and they ran out of out pillows for that bed.
The bathroom was nice but the shower got chilly because of the incomplete shower door.
The bathroom was nice but the shower got chilly because of the incomplete shower door.
John
Not quite what was expected
Hotel is in dire need of renovation. Many of the electrical outlets did not work. The mattress was a boat with a noticeable dip in the middle. WiFi never reached full capacity and streaming services on the television never worked.
Paul
Toilet paper in toilet, room not vacumend, breakfast area dirty.
Jason
Room was supposed to be ready at 4 o’clock. We were told at check-in by the chicken lady who was lovely by the way, that the room was not ready and she was checking with the housekeeping department, which was short staffed to see when it would be available. She kept mentioning Expedia, when referring to the room, which makes it feel as though those rooms don’t take priority. Offered us a smaller room with one bed, which wasn’t going to work for us since we needed a room for 4 people. We left the hotel. Not knowing what time that the room would be ready we decided to go to Crossgates mall and since we then also had not heard from them at 6 o’clock, we decided to go to dinner. I received a phone call at 6:13 PM from the front desk saying our room was available. The lady on the phone and apologized. We finished dinner, which took a very long time, and did not arrive at the hotel, until after 8 o’clock.
Some downfalls of the room there is no water pressure, we were given two towels for four people, and there was no dirty linen bag.
The hotel in general was lacking in general niceties/necessities. Empty hand sanitizer in lobby, no soap in the men’s room, no paper towels in the ladies room, and there were no towels continuously in the pool area. On the night of the 28th I called the front desk for towels for the pool area and the front desk person brought us four towels to the pool area which just happened to be bathmats. I have a picture of it.
Won’t stay again. Sorry.
Some downfalls of the room there is no water pressure, we were given two towels for four people, and there was no dirty linen bag.
The hotel in general was lacking in general niceties/necessities. Empty hand sanitizer in lobby, no soap in the men’s room, no paper towels in the ladies room, and there were no towels continuously in the pool area. On the night of the 28th I called the front desk for towels for the pool area and the front desk person brought us four towels to the pool area which just happened to be bathmats. I have a picture of it.
Won’t stay again. Sorry.
Douglas A
w
Charles
It’s perfect
Bryan
Furniture in lobby and room needs replacement
Joanne
While some of the outlets didn't work and it was hard to get internet on my computer and hard to get the TV in the bedroom to work, the beds were extremely comfortable and the shower was great. However, there was no soap in the soap dispenser. We only stayed for one night and felt that after a long drive, it was comfortable and quiet and had a pleasant stay. The morning breakfast was OK, but I would have liked decaf coffee.
James
The service for room cleaning and bed change after a week there was inadequate. It took constant approaching desk about it. Room never vacuumed in the 2 week stay. Best day of service was 2 days prior to departure after a 2 week stay. Hotel needs upgrading and is outdated, shower leaked and staff told, required 2 bath mats.
Location & surroundings
Residence Inn Albany Washington Avenue
124 Washington Avenue Extension, Albany, United States
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Residence Inn Albany Washington Avenue
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