BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Tru By Hilton Albany Crossgates Mall
Albany - NY · United States
1651 Western AvenueView location
8.6/10Excellent1,000 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition9.0/10 9.0
Neighborhood8.6/10 8.6
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Tru By Hilton Albany Crossgates Mall
The following services and amenities are available, but with reduced service: Airport Shuttle, Fitness Center, Breakfast, Pool. Find Tru fun at our spirited Tru by Hilton Albany Crossgates Mall hotel.
Our prime location is within walking distance to Crossgates Mall and a short drive to SUNY, Downtown Albany and Albany International Airport. Our efficient rooms are uniquely Tru with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels.
From healthy to indulgent, our free ‘Build your Own' Breakfast toppings bar is all about choices - featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.
Work, play, lounge and eat in the four-zoned lobby. Cozy up with a book in the semi-private alcoves, shoot some pool with fellow travelers, reenergized in a fully equipped fitness center, or take a dip in the indoor pool. Affordable travel now comes with unexpected things – like certainty.
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With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 4-minute drive from University at Albany.
This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5.9 mi (9.5 km) from MVP Arena. Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment.
Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 150 per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 11:00 PM.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Crossgates Mall
0.4 km / 0.2 mi
Funny Bone Comedy Club
0.5 km / 0.3 mi
Albany NanoTech Complex
2.8 km / 1.8 mi
University at Albany
3 km / 1.9 mi
Albany Pine Bush Preserve
4.9 km / 3 mi
Northway Mall
5.2 km / 3.2 mi
Colonie Center
5.4 km / 3.4 mi
Colonie Center Mall
5.4 km / 3.4 mi
St. Peter's Hospital
6.8 km / 4.2 mi
Washington Park
7.1 km / 4.4 mi
Albany Medical College
7.6 km / 4.7 mi
Albany College of Pharmacy and Health Sciences
8 km / 5 mi
Albany Indoor Rockgym
8 km / 5 mi
Albany Medical Center
8.1 km / 5 mi
Lark Street
8.1 km / 5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 96
- Number of floors (main building): 5
- Double rooms: 46
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Airport
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 32 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Air conditioning in public areas
- Fireplace
- Hotel safeExtra charge
- Lift accessExtra charge
- Shop
- NewspapersExtra charge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Bar
- HighchairsExtra charge
- Meeting room: 1
- PrinterExtra charge
- Business centre
- FaxExtra charge
- Indoor freshwater pool: 1
- CasinoExtra charge
- TV lounge
- Breakfast
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- FitnessExtra charge
- BasketballExtra charge
- BilliardsExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-2
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
- Hairdryer
- Microwave
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
- Hairdryer
- Microwave
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-4
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-4
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-5
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-5
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-3
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-3
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Albany Crossgates Mall
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Tru By Hilton Albany Crossgates Mall
100
reviews shown
Theresa
Friendly staff and the complimentary breakfast was one of the best ones I’ve had .
Terry-Ann
This is my first stay here and I absolutely love it . My kids were so intrigued by all the amenities, there were chess , pool table basketball court , the pool and breakfast was amazing . The staff were courteous and accommodating. My kids love it so much they want to comeback . 10/10.
Kristin
Enjoyed the two breakfast areas with lots of options, room and pool experiences were satisfactory. Texted for garbage to be removed and towels, slightly disappointed new towels and garbage bags weren’t provided for the second night without going to the front desk. Only suggestion is for improved à la carte area for late night options (kids).
John
So many games for kids and adults in fun lobby. Nice free breakfast.
Matthew
Gave it middle ranking because rooms are not carpeted. When went to bed at 10ish, could hear the thundering stomper in the floor above for an hour. Dont know what they were doing. But noise not great from floor above.
Frangers
The stay was perfect.
Matthew
Staff was great! Room clean,
Rebecca
What a wonderful experience we had! From the customer service to the breakfast to the security checks! We will def. Return if we come bk to the area!
Rebecca
Friendly staff and very clean establishment!
Lauris
Todo estubo muy bien
Mark
The room was good, we liked the walking proximity to the Crossgate mall
Many food options.
Hotel was safe
Many food options.
Hotel was safe
Jason
Pool is 80 degrees and no one uses it. You should invest in a hot tub.
Just saying
Just saying
Marianne
Clean and well laid out hotel. The breakfast was delicious with many items to chose from. Friendly and helpful staff, too. Will stay again.
Madison
The air conditioner was extremely loud and disruptive to sleep and way to hot to turn off
April
This property and staff made me and my family stay exceptional for my daughter’s graduation from University at Albany. The breakfast is fresh and available daily, they provide eating utensils and hot drinks throughout the day. The hotel has beautiful areas to hang out with your family and friends. There is a beautiful mall across the highway that you can shop and enjoy entertainment such as bowling and comedy shows. The hotel is warm and inviting for families looking for a short stay or extended stay.
Christopher
Great hotel and safe. Hotel room was falling apart in the bathroom. Other than that it was good.
Jennifer
This is quite possibly my favorite hotel. Our 3rd time staying here, and it’s a great experience. Always clean, always above and beyond. They had fun coloring pages for kids, a guest-of-the-day board, lots of amenities. Pool is clean, lobby is large and joyful. Staff are wonderful, accommodating and happy. I ran out of contact solution on night one, and they had some for purchase in the lobby. My husband even got a birthday gift. Love it here!
Carmen
Tiene todo lo q necesitas para pasarla bien y super cerca del mall
Francesco
Fron desk was very helpful and accommodating.
Allison
Staff was very helpful, at the desk and assistance at breakfast
Jawanda
Wonderful service!!! They allowed me to check in early as a courtesy which was very helpful. I love the friendly front desk staff and cleansing of the family friendly hotel. Super convenient location for my daughter's college visit.
sheng kang
Very close to the shopping mall
Matt
Breakfast pretty dull, but the facility itself was in excellent condition.
Ruth
Staff was respectful and courteous.
Jesika
We booked for one night. The bed was comfortable but we had to ask for new sheets. Both beds had hair on them and didnt look clean. We changed the sheets ourselves. The staff was friendly and accommodated the request. At night there was a alot of noise in the hallway, banging on the walls and doors slamming at late hours. It was difficult to get a good night sleep because the walls were so thin. You can hear everything. The check in was quick and easy and they helped answersome questios I had about the area. It was near the mall, which was the reason why we chose this location. The free breakfast was ok but not great. There were two sections for breakfast so they had a few items to choose from. However it wasnt great quality so I wasn't able to finish my food. I wish the hotel had dining options you can pay for, it would have been a plus. Overall this hotel is average. I was only there for one night so I was ok, but I wouldn't stay here again for more than one day.
Stacey
Upon entry to my room I went to put my cooler contents into the micro fridge only to see there was still someone Togo container and drink inside. There is no ice bucket in the room, no indication to locate one elsewhere, it wasn’t until the morning when I went downstairs and I saw the first floor ice machine had a stand with ice buckets next to it but the 2nd floor (where my room was located) had no stand and no indication to locate the buckets elsewhere. Boost neighbors screaming and banging until midnight. Lastly as nice as it is to have bottles in the shower to use, at what point in one’s life do we choose to wash our body with “hand wash” instead of body wash. This is my 2nd time staying here and my last. Next time I’ll pay less to stay at a better hotel (Hilton downtown).
Claire A
The staff made our stay delightful!
Serhan
Breakfast was very good you get hot breakfast with scrambled eggs, bacon, home fries, pulled pork and tortillas etc if you want to make breakfast tacos. Hot pancakes, bagel, muffins, hard boiled eggs, cereal and fruit also available. Juice, tea coffee as drinks.
Katherine
Very helpful staff
john
Clean room- staff was un connected- some were alright.
Most too busy o their phones ,
Most too busy o their phones ,
Hadassah
The hotel service was great. The breakfast food could be a bit better. They don’t inform you of the amount of the hold they keep on your card until checkout. 4 days after checkout it’s still on hold.
Giuseppina
Clean room. Spacious. Courteous front staff
Trimala
Room was good. Staff was very nice
Charlotte
I had to clean the bathroom of hairs when I first arrived, and there was zero housekeeping in four days. This was not ok.
Breakfast and the staff were fab, and the room otherwise clean…
Breakfast and the staff were fab, and the room otherwise clean…
Patricia
Everything was great!
Neil
Very clean room. Helpful staff.
Mike
Great facilities, helpful staff.
ian
Great property with comfortable beds and breakfast included.
Misty M
Unfortunately due to an ice storm I was not able to make the hour long drive home I booked the Tru Hotel here on Expedia and it was clean, quiet, the staff was super helpful and compassionate.
Stephen
Excellent
Edward
It was a nice hotel. Unfortunately; I was there during a big snowstorm. The hotel was booked solid. I was only able to get a handicap room. The H/C room was next to a mechanical room. Something was going on and I heard banging at 2 in the morning. The room did it's job.
Marlene
There was hair in the sink. The electric shade remote did not work and there were stink bugs (2) in the bathroom.
Frederick
Sheets didn't fit the bed, perfunctory cleaning during our stay and breakfast is like military food. Very nice staff.
Jennifer A
Very clean, quiet, and convenient to the Thruway and shopping. Staff was very courteous and helpful.
Glendon
Clean room
Jennifer
Yes
Donna
I think this is a new hotel… So clean… No rugs in the rooms which I so appreciate… Dog friendly! Even more important that there’s no rugs in the rooms… Everything clean and streamlined! Free breakfast lots of great choices delicious coffee
Jennifer
Great staff, clean and modern hotel. Beautiful room.
Fred
Clean, quiet, prompt.
Mohamed
Clean room and they accommodated for my special request
Ilana
Excellent: beds, fitness room room
candis
Staff was helpful and sweet. Room was great, beds were super comfy. Great breakfast
Steven
Nice hotel, but construction next door was annoying
Angela
Crossgates Mall is right across the street from the hotel. I would recommend family/friends to stay here.
Polina
Clean room, very friendly staff
Jamie
Shower and floors in the room were dirty
Yolanda
Cleaning more often bedrooms
Connie
m
Kelly
Excellent, friendly, attentive staff, clean comfortable room
Lucy
Nice. Staff are nice too
Kfir
I was there about 5 - 6 times and I keeping returning. Very comfortable
Janet
Nice and clean hotel. Lots of variety for breakfast
Isabelle
no chairs in lobby Breakfast what a joke bread waffles made scratch more bread no jelly boiled eggs???? no varieties of tea cereal in plastic containers nice feel to dining area nothing had children with me very Tacky i pre paid or i would have left looked like a NY welfare hotel
Ashley
Overall good
Nancy
Excellent Customer Service
Excellent customer service! Got to the hotel at 130pm hoping to check in early to get ready for a wedding! ShaQuan allowed us to check in early with no issues or hesitation! Another shout out to her for being so accommodating!!!
Jacqueline
Was clean and staff were very nice. Not thrilled about the dogs.
Catherine
Tru hotels have been great! We love that there’s space for kids to have fun as well as adults! We appreciate the fact that dogs are allowed so our buddy can travel with us too! The breakfast staff were especially nice and caring by bringing a baby dining seat out every morning for us. I think the only downside would maybe be that for such a cool and updated hotel, something simple like their toilet paper should be off the same quality as the other toiletries they provide. Our room was great, but the air conditioner had a mildewy smell which we weren’t fond of with our baby also in the room. We still enjoyed our stay because the location was very central and walkable to Crossgates Mall.
Jamie
Loved the area, close to everything. Excellent staff.
Carmine
Location to the mall and Albany is amazing. Hotel and service were great beds were comfortable rooms and showers are good. Hot buffet breakfast was really great.
Christine
Family trip
The facility was clean and updated. The option of 2 different breakfast places was wonderful. The game/lounge area was a plus! Staff were very friendly. The only things that were bothersome was noise was easy to hear and the towels for the pool were too small.
Monica
Clean and convenient
Salih
Great place to stay
Robert
They are pet friendly what make my
ROBBIE
Nice place
Randy
Awesome
Pamela
We always stay here because it is next to the Crossgates mall. The hotel staff are very friendly. The hotel is nice and clean and the free breakfast is a bonus and we love the free coffee in the lobby
ARTURO
Other than the residents slamming doors so late at night the experience was okay
Tarkia
I love staying at the Tru but this visit my room smelled like dog or cat. Not everyone is a pet lover they should seperate the rooms of those who stay with their pets.
Peter
Everything
Paul
Great
Aneicea
Great experience
Anne
Will stay here again
Elaine
Family
Perfect for family.
Valarie
Just what we were looking for.
stephanie
It was a nice stay . The staff is very friendly , mall is a 5’min walk away
Katherine
Both Kira and Emily were warm, friendly and accommodating! Great stay again.
Phillip
Convenient to everything
Peter
Everything
Namita
I liked being able to control the air temperature and heat up the room or cool it relatively quickly.
Eric
Good stay thank you
David
Just needs a big Tru sign so easier to find where you are at. Other than that, a nice hotel for a very good price.
Mike
Our only issue was slow computer performance at the front desk during check-in so the process took longer than usual. Other than that, we love the place and stay about 8 to 10 times a year.
DARIO
Great location. Clean room and spacious. Expected more from breakfast given the price per night.
Thomas
The room lacked color and a feeling of warmth. One chair that was uncomfortable and felt industrial. I would not choose this room again.
Philip
Very welcoming for families and their pets. The facilities are new and clean. Staff were very friendly. The breakfast options are great and its fun to have the pool table, games and a good gym to use.
Roland
Good location for the mall and a stop overnight when you are traveling, located close to the highway
Stacy
Great stay. Would stay again.
Kyle
Was in town for an event over a weekend. Hotel was easy to get to. Updated. Clean.
Negatives would be that the rooms are advertised as a king bed. The bed is clearly a queen. When asked front desk about size of bed. They told me that that is their king bed. I also think that when built, the contractors skimped on insulation. Could hear the bass from music and if anybody would laugh through the walls. Had to sleep with air and tv on to hide neighbor room noise.
Negatives would be that the rooms are advertised as a king bed. The bed is clearly a queen. When asked front desk about size of bed. They told me that that is their king bed. I also think that when built, the contractors skimped on insulation. Could hear the bass from music and if anybody would laugh through the walls. Had to sleep with air and tv on to hide neighbor room noise.
Claire
Staff was excellent. Very friendly and helpful. Bath towels not good…needed 3 to dry your body!
Nancy
Clean quiet place… staff is excellent!
Location & surroundings
Tru By Hilton Albany Crossgates Mall
1651 Western Avenue, Albany, United States
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Tru By Hilton Albany Crossgates Mall
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