Name: Baymont By Wyndham Latham Albany Airport
Address: 20 Airport Park Blvd, Latham, 12110, US

2/10

Poor

20 Jul 2026

Joscelyn

The room smelled of smoke, there was ashes on the bed. We were given 2 towels for the room with 4 people staying and told to try back in the morning for more towels (this was at 7PM). Room was grungy, and breakfast was cereal, a jug of milk and white bread. Not sure what brand standards are for the name but I doubt this met it.

Family_with_children

4/10

Poor

19 Jul 2026

Jake

The room was fine. The bed was clean. There were gnats all over the bathroom night light. One hallway smelled like throw up. The breakfast was 3 choices of cold cereal, one flavor of instant oatmeal, bread, bagels, and packaged muffins. There were 2 half gallons of milk in the fridge that were both partially used. Neither were out of date but one of them was definitely bad so we threw it out.

The man that was supposed to be at the desk was asleep on the couch when we walked by (I only know it was him because he was at the desk when we finished our terrible breakfast). There was no one to help with the breakfast, nothing hot, no protein. Just the bare minimum, they could t have done less.

There was an old couch cushion half torn up outside the side door, and a re-usable child swim diaper laying on the ground. The place was unkempt, felt dirty, and the grounds needed some major attention.

Partner

4/10

Poor

19 Jul 2026

Anthony

Pros -
Beds were comfortable
Fridge and Microwave
AC
Provided toiletries

Cons -
Most parts of the room and grounds were dirty and/or dingy
Dirty walls
Stained rugs
Dated at least to the 90s or 80s
Shower valve was broken (we made it work)

I've stayed in hotels like this, but for $50/night... Not 125. It served its purpose to sleep, but you've gotta invest A LITTLE BIT every few decades in an upgrade or even just a cleaning...

Friends

2/10

Poor

19 Jul 2026

LAURA

Shuttle was broken, bugs in room, hallway smelled, breakfast was lukewarm coffee, apple juice and white bread with tubs of peanut butter and jelly. Apples were covered along with bugs under plastic. The waiting room furniture was filthy. Worst hotel I have ever been in!

Self

2/10

Poor

19 Jul 2026

vicki

entire property smelled like urine. Breakfast consisted of apples which were wrapped in plastic with a fly inside the plastic and white bread with grape jelly and peanut butter. Advertised to have airport shuttle, but they did not. The one good thing was the bed was good.

Friends

2/10

Poor

19 Jul 2026

Scarlette

I have never in my life stayed somewhere this disgusting. The sheets were straight up unwashed visible stains, the works. Mold growing in the room and bathroom. Gnats swarming the entire time, like the room hadn’t been cleaned in weeks!!!. My bathroom looked and smelled like it hadn’t seen a mop in a month. The floors are literally slippery!! I have photos of every disgusting inch of it, because words genuinely don’t do it justice. I will upload the photos if given an opportunity.
And that’s before we even get to the noise. Kids sprinting and screaming up and down the hallway all night like it was a playground. I called the front desk to complain and they did absolutely nothing no callback, no action, nothing. Meanwhile there’s a rotating cast of people blasting music in the parking lot right outside room windows at all hours, like the property has zero interest in enforcing quiet hours. I did not rest my entire time here I plan on filing a major complaint and trying to at least get a partial refund. I hate this and I’ve ever had in my entire life been so worse so filthy I will not be returning. This is, hands down, the worst hotel experience I’ve had. Filthy, moldy, bug-infested, loud, and staff who couldn’t be bothered to lift a finger when asked directly to fix it. Save your money and your sanity go literally anywhere else, sleep in your car if you must. I reported this hotel and elevated it for a FULL REFUND!

Self

4/10

Poor

14 Jul 2026

Randall

Property was clearly spackled together. Room were clean but property was loaded with garbage and debris. Definitely not going back. I was afraid my car would be broken into overnight. Staff was present but not extremely helpful (earbuds in ears of person behind the desk). Breakfast was barely there. So in conclusion, cheap stay= yes, probably not worth the money. Spend the extra $50 and stay at a nicer hotel.

Partner

4/10

Poor

14 Jul 2026

Emily

The lobby and hallways smelled if weed. I was very disappointed in that. We just stayed for one night after travel and it was what your expect for the price but if reeked.

I wish I had seen sooner there was no shuttle from the airport after a certain time. Luckily there was a cab diver for hire available because I had assumed we be able to call the shuttle but it was not available

Friends_and_family Family

4/10

Poor

14 Jul 2026

Daniel

Old and dirty towels, gnats and ants in the bathroom, a slight musty odor. I thought I found a deal, but I got (less than) what I paid for.

Self

4/10

Poor

13 Jul 2026

Katharine

“Breakfast” ends at 9am and then there is no coffee available. Not even within walking distance (I definitely asked because I arrived at 9:06 am).

Self

2/10

Poor

13 Jul 2026

Shiri

This hotel is not safe to stay in. There are buckets lining the halls from leaks. The rooms have a horrible smell -I say rooms because we had more than one and a travel companion of ours asked to switch because of the state of hers. There were cockroaches in the bathroom and the caulk of the shower and sink was black. The bathroom floor felt greasy and there was a bright red stain on our carpet (blood? jello? who knows). When I say this place is in severe disrepair, that's the nicest way to put it. We were only there for about an hour as we decided it would be unhealthy to stay. When I asked the hotel clerk about getting a refund due to the state of the facility, he said I'd need to take it up with Hotels.com. However, after trying with Hotels.com, they claimed it was up to the facility to honor the request. We did not get any refund. I would absolutely recommend Hotels.com remove this facility from their list, short of a health inspection or meeting certain standards. Do not stay here.

4/10

Poor

12 Jul 2026

Meghan

The hallways were grungy. My room had a musty smell. The sheet over the top of the bed was stained and dirty. There was a burned hole in the comforter. The bathtub was not clean. The hotel drives people over to the airport. I could hear people running and jumping upstairs. The hotel smelled like someone had been smoking though its a non smoking hotel. You can do better around the airport and I would not recommend you stay here.

Self

4/10

Poor

10 Jul 2026

Brian

We booked to stay a couple nights before our son played in a baseball tournament in Cooperstown. Never ended up staying. The room smelled like an ashtray and was 90 degrees inside. There was some sketchy stuff on the ironing board, my wife swears was blood. They offered another room that was cleaner but we were mentally out at that point. When our flight arrived about 9:30 pm no one answered the phone to send the shuttle to pick us up. We ended up taking a taxi. The staff was understanding and said they would refund the night we payed for and worked with Expedia to allow us to cancel our additional night without penalty. Very old and rundown, Wyndham should rethink putting their name on this property.

Family_with_children

2/10

Poor

06 Jul 2026

BabulalSubhash

Stinky, full of flies. Garbage over flowing. Staff not on the desk, cheap breakfast, not ready to provide required number of towels - for 3 people they gave us 2 towels and initially denied to give one more. the place is very very shady. For hot water you have to wait 15+ mins, ac was off when we entered, and my friend’s room it was not working. No elevator. You had to walk through Dungen like stairs which again does not have AC. Overall terrible experience. I would give negative five star rating.

Family_with_children

2/10

Poor

06 Jul 2026

Bernadette

This was by far the absolute worst hotel I’ve ever stayed in. The room was infested with what I believe were bedbugs.

6/10

Pleasant

06 Jul 2026

Chi-Te

Before booking, I'd recommend reading the other two-star reviews that have already been posted. My experience was similar to many of them, and those reviews give a good picture of what you can expect.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Tomas

It was nice and comfortable but no hot water in the shower

6/10

Pleasant

05 Jul 2026

Steve

Our room was clean. The hallways and outside were not well maintained
and very shabby. The breakfast provided was minimal at best and not ready at
the time posted. We would not stay there again.

Partner

4/10

Poor

04 Jul 2026

Carlos

If is really close to the airport and that is a plus, but the property is not well maintained. There were water leaks on the halls. Floors and walls appeared dirty. There were roaches in my bathroom (2 different kinds).
Overall the property appeared not well maintained.
I will not recommended this hotel to anyone I care for.

Self

4/10

Poor

03 Jul 2026

Jacqualyn

Not the worst place I’ve stayed in, but in the bottom 5. The shower head was half broken and all the warm water (not hot) was diverting g to the tub spout. The water was 85° at best. Although the comforter was covered by sheets, it smelled of perfume in places and the towels smelled like fried food and has stains on them. The entire building had weird odors throughout, including the bathroom. The hallways had rippled and torn carpeting and ceiling tile covered in black mildew. The exit doors to the parking lot were unlocked and ajar 24/7. Overall not a great experience.

Partner

4/10

Poor

03 Jul 2026

John

Room was dirty and the sink was falling off the wall. Despite being smoke-free the lobby and room smelled like stale cigarettes and weed. The receptionist was not welcoming. Would not recommend at all.

Family_with_children

6/10

Pleasant

02 Jul 2026

Beth

Location to the airport and shuttle were convient.

6/10

Pleasant

30 Jun 2026

Leslie

The room was just ok. They didn't have enough towels in the room and it could use a small update. The room smelled musty.

Partner

2/10

Poor

29 Jun 2026

Gurdarshan

Advertising breakfast, there were no breakfast, therefore breakfast money should be returned.
Hallways had dirty and ripped carpet.

Please return the money for breakfast. Otherwise will pause the appropriate payment for breakfast.

Partner

6/10

Pleasant

28 Jun 2026

Keshia

Baymont by Wyndham makes me wonder if these hotels do an inspection to make sure their hotel is clean, amenities are working well and is up to par, and the front desk customer service has excellent customer service skills and speak adequately and with professionalism. The young man that checked me in was very professional, polite and courteous. The young man who checked me out needs to be more professional, speak clearly no matter the language barriers, and have better customer service skills, starting with greeting with a smile and being polite.
The room I stayed in was very clean , nice and well kept, until my hubby woke up Saturday, he realized he's been bite by bedbugs on his stomach and arms. I reported when I checked out and the guy was nonchalant about it, didn't show any remorse about this happening, or even a refund. He stated contacting pest control. He could have showed some empathy or concern. Noone wants to go away to be bitten or even encounter bedbugs. It's scary. This is a hotel by the airport who's under the umbrella of Wyndham and need to do better, with the dining area, and hotel workout area. Iit states they have one on the advertising but when we got there we was told construction is being done. It's impossible the department of health thoroughly checked this hotel and passed it for people to stay, Then they lied as well. SHAME ON THE HOTEL OWNERS AND DEPT OF HEALTH FOR NOT MAKING SURE THIS HOTEL IS GREAT FOR STAY. THANK YOU BUT NO THANK YOU.

Family

4/10

Poor

28 Jun 2026

Kayla

Place was dirty. Many nats due to accumulation of garbage in the exit areas. There was only cereal for breakfast the full 4 days we stayed.

Family_with_children

4/10

Poor

28 Jun 2026

Lisa

It was nice that it was so close to the airport, and that is why I booked it. However, as we went further into the property things got worse. There was a hole in the wall behind our door where it had been kicked in, the door to the bathroom had a cut hot/cold plate behind the handle, the window opened but there was no screen and it did not latch, there were two shower chairs blocking the toilet and when I moved them water poured out. Also it's in a very close proximity to the detention center. Not worth the money I saved.

4/10

Poor

27 Jun 2026

Denise

The room smelled like a wet dog. I could not even buy a bottle of water. The machine was out of order. Breakfast was not even worth staying for.

4/10

Poor

26 Jun 2026

Greg

There was a mouse in one room, second room the t.v. did not work.

8/10

Excellent

25 Jun 2026

Anna

I had a very good experience with the free shuttle to the airport. Clean, comfy bed.

4/10

Poor

21 Jun 2026

Martin

The shower did not work.

Self

4/10

Poor

18 Jun 2026

Zach

Really nice people that run the place. Very helpful and kind but this place is run down. Very sketchy and felt nervous in my room all night. Had to stay cause my flight was cancelled at the airport and they were close and cheap

Family_with_children

4/10

Poor

17 Jun 2026

Brian

Sewer smell in hallway

Self

10/10

Exceptional

14 Jun 2026

Robert

Compared to a few other places in town, thus was the best option hands down.
Bed and room was clean. No bugs. Simple check in.

Will definitely be using again

Self

8/10

Excellent

14 Jun 2026

Brian

Parking lot a mess !!!

Self

4/10

Poor

14 Jun 2026

Joseph

The same gentleman that picked me up at the airport in a personal car also checked me in at the front desk. So staff is small. The breakfast items were extremely limited. Room & bed were okay. Shower somewhat grungy flooring. I’ll find another place for my next overnight stay in Albany, NY.

Self

8/10

Excellent

13 Jun 2026

thomas

Parking

Family

6/10

Pleasant

09 Jun 2026

Andrea

I’ve stayed here prior to this visit which was why I chose to go back. I was very disappointed this stay. My mini fridge was hot and the ac worked for the first day then it was blowing hot air. It’s says no smoking yet the hallway smells like an old ashtray.

Self

10/10

Exceptional

08 Jun 2026

Yessenia

Great staff. Very accommodating. Airport shuttle an A+

Self

2/10

Poor

08 Jun 2026

Michael

Don’t stay here especially if you have kids

8/10

Excellent

06 Jun 2026

Winie

Too many ants in the rooms

Partner

4/10

Poor

01 Jun 2026

James

This was very cheap. Poor breakfast, noisy children above our room. Staff didn't seem to care.

4/10

Poor

01 Jun 2026

James

There were children in the room above ours. They ran across the floor, jumped on the floor and bounced a ball on the floor above our room. This behavior is created a great deal of noise and disturbance of our sleep 😴..

Partner

8/10

Excellent

28 May 2026

jason

Great for an overnight stay before a flight. Website said breakfast .. there was no breakfast or even coffee available.

Self

6/10

Pleasant

23 May 2026

Adeeb

If your looking for a cheap place to stay go for it

Business

2/10

Poor

20 May 2026

David or Tara

Area has become unsafe. Room was in horrible condition to be considered clean. We bailed on this hotel and found somewhere else nearby. The staff was kind enough to provide a refund.

4/10

Poor

19 May 2026

Siva

Dead bugs, but that was about it.

4/10

Poor

18 May 2026

Jennifer

The hallways were very unkempt and missing panels in the ceiling/walls all over. My sisters room had a super dirty bathroom and ours wasn't clean enough for me to want to shower. The family that appeared to be living above us was moving constantly/making noise until about 2 or 3 am. There were children playing outside (appeared to be a family) that didn't clean up their mouths when guests were in the vicinity. Over all a dirty hotel and not a restful night at all.

Friends_and_family Family

2/10

Poor

18 May 2026

Jamie

The hotel was disgusting. Not clean .. stained linens, ripped bed skirts, cigarette holes in the blanket. The hotel smelled. There are tiles ripped out of the ceiling in the hallway and mold next to it. The fitness room wasn’t allowed to be used and there was no continental breakfast. They tried to hand me a paper bag with unknown what it it. The hotel houses the homeless that run around the entire night and yell with no regard to paying guests. Never ever again. I also have pictures to back up everything I’m typing about. We requested a refund via Expedia which was declined by the hotel. Terrible business and someone from corporate should be paying a visit to this place.

Partner

2/10

Poor

17 May 2026

Mehul

Terrible condition. Carpets have stains and smell. Basic fixtures in the room broken. Breakfast area has cereal, stale bread / bagel and milk, that’s it.

2/10

Poor

15 May 2026

Mark

The wall against the headboard didn’t have any power to outlets. Hair dryer didn’t work. Shower ceiling leaking toilet seat too loose to use comfortably. Desk chair broken. Kids and arguments in halls at night. This property is a HUD subsidized housing. Personal spoken broken English and hard to understand. Take this property off hotels . Com and provide a refund to me. Arrived too late to change to a different hotel. Very bad. I’ll be reviewing Hotels. Com before using you again.

2/10

Poor

09 May 2026

Christina

No breakfast as promised .Went down at 6am nothing not even coffee. Had to change rooms due to noise. Not a good experience at all. Bathroom tub very dirty.Would like my money back !!!

Self

6/10

Pleasant

26 Apr 2026

CANDIDA

I arrived later and there was confusion regarding my parking at the facility but that was clarified and a good price established. The hallway smelled of smoke that I believe is historical and impeded in the hallway carpeting despite clear attempts to upgrade. The new shower was ill installed making turning of the water a true impossibility. The staff and owner were most eager to help in any way. They even took be to the airport before time which was greatly appreciated and the bed super comfortable.

Self

2/10

Poor

18 Apr 2026

Brenda

We had checked in and the entire place stunk like cigarettes and marijuana. It was so bad we ended up checking out and checking into another hotel. Would not recommend staying there.

Friends_and_family Family

2/10

Poor

13 Apr 2026

Tonya

I waited 20 minutes in the lobby

10/10

Exceptional

04 Apr 2026

Kasey

Great Stay. Left car for 4 days, no problems and cheap.

Self

2/10

Poor

25 Mar 2026

Marion

Truly disgusting! Dirty bathroom, dirty fans, shredded towel. Sheets seemed clean, but if our flight had landed before midnight, we would have left to find another place to sleep.

Friends_and_family Friends

2/10

Poor

15 Mar 2026

shanda

This place is absolutely filthy, the lobby bathroom was locked and they did not have a key to unlock it, the men’s bathroom was horrendous, dried urine all over the toilets, no toilet paper and smelled disgusting. We left the paid room and had to stay somewhere else! The worst I have ever seen

Family_with_children

10/10

Exceptional

14 Mar 2026

Yessenia

The entire staff was great and accommodating. Rooms were always cleaned regularly. And the shuttle was definitely a plus

4/10

Poor

13 Mar 2026

Ralph

Yeah

Self

2/10

Poor

28 Feb 2026

Jason

Very dirty place, and very loud at nighttime

Partner

4/10

Poor

27 Feb 2026

Jesse

Rented 2 rooms, both had wet carpet, bathtub faucet leaked in one room and the sink facet in the other. They either started vacuuming or renovating around midnight which lasted a good 45 minutes on and off. The next morning there was no breakfast ready, which was the reason we booked there in the first place. When I asked the person at the counter about it they immediately went and made coffee and said they could go and get some bagels. Other than all of that, the rooms we not dirty, inexpensive and are ok for a night if you don’t mind the mentioned inconveniences.

Family_with_children

10/10

Exceptional

18 Feb 2026

Tracy

The person on duty, Sakhet (not sure how to spell his name) was great. Since my flight left so early, he got me a bagel from the kitchen before we left. What great service!

Self

6/10

Pleasant

17 Feb 2026

Madilyn

great bed & pillows, cleanliness decent, terrible \"breakfast\" - not even what is advertised. Staff parked under both spots of portico, blocked all night & during checkout so guests could not use. Business office that was advertised is no longer there (very inconvenient for biz travelers - we often book needing a printer). location to airport is fantastic, but other issues may inhibit me from booking here again. Could be so much better with some basics other hotels in area have.

Self

10/10

Exceptional

15 Feb 2026

Lashawn Quanda

Clean rooms and nice staff

Partner

6/10

Pleasant

13 Feb 2026

Jennifer

Room was ok. Cold on arrival
Coffee in room was decaf only- no point to that
No coffee available in early am for those leaving to catch a flight at 4:30- had to drive to get some

6/10

Pleasant

10 Feb 2026

Elaine

The night clerk was very nice and friendly but couldn’t get me a plastic spoon because they didn’t have any in the kitchen after an hour wait for the kitchen key to get in. The hotel facility itself is in marginal condition and reeks of tobacco smoke.

Business Self

10/10

Exceptional

06 Feb 2026

John

Na

10/10

Exceptional

04 Feb 2026

Joanne

I have stayed here before and liked it because the room is clean and the staff very helpful. I had a problem with my shower and they came immediately and fixed it and said if they couldn't they would move me. But they fixed it and everything was fine. Very helpful and great. Will stay again

6/10

Pleasant

28 Jan 2026

Lacey

Airport shuttle was convenient and the bed was comfortable. The room definitely needs some updating/fixing up. The wall above the shower was completely open and exposed, as was the ceiling tile above it. The acoustics were pretty awful and we could hear everything in the floor above us. It did find for what we needed it for, but we definitely wouldn't stay there for any longer.

Partner

4/10

Poor

26 Jan 2026

Martin

Motel hallways smelled. A handicap man needed a wheel chair and I watch motel personal ignore his request. I had to walk by him in the hall way screaming he needed help. I was appalled. Children on the second floor allowed to run up and down the hallway during sleeping hours. I was scheduled to stay 4 nights. Left after 2. Will never stay here again.

Leisure Self

4/10

Poor

23 Jan 2026

Adam

.

10/10

Exceptional

20 Jan 2026

Stephanie

Clean room, airport shuttle was great

Partner

8/10

Excellent

19 Jan 2026

Kathleen

I booked this last minute to be by the airport. I am parking my car there for a fee.
The

Self

4/10

Poor

12 Jan 2026

Callye

The bathroom was dirty with grime in the bathtub. I couldn't bring myself to take a shower. The room had a terrible smell like a fragrance to cover up smoking scent. The room was dusty and it looked like someone spilled liquids on the wall by the nightstands. The hallways were dingy and had a bad smell.

Business Partner

10/10

Exceptional

11 Jan 2026

Bruce

This was our first visit to this hotel and sadly it probably will be our last. We loved the price due to the fact we were staying for 2 weeks for the holiday visit with our family. The room was ok. The bed was comfortable. I’ll never understand the complexity of TV and cable. The guide doesn’t appear until you click on each channel and a guide will appear every 15-20 channels. The shower had good temp for hot but the water would have a steady stream after you shut it off. The towels would give you a great scratching effect. Not soft at all. But great for an itch. This particular site much be a place for those in need. Kids galore. Not great for sleeping when they are pounding their feet just above you. Service was available upon request. I don’t fault the staff but. And breakfast was a serving of cold or hot cereal. Coffee yes juices no. But overall it fit our budget and it was close to our family .

8/10

Excellent

01 Jan 2026

Mark and Dorcie

Staff were warm and welcoming, offered a simple breakfast, and the airport shuttle was most appreciated. The room was a little worn but clean.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Mike

Staff was very helpful. Shuttle was very convenient to the airport. Beds were very comfortable. Rooms are clean. I had a great day very quiet.

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2025

Yessenia

Staff went up and beyond to accommodate my needs. Rooms were very clean

Business Self

2/10

Poor

30 Dec 2025

Nicholas

The chair in the room is broken. There were freshly repaired holes in the wall, and the staff left drop clothes and sanding blocks on the floor. Looked like someone used the room for a drunken rampage and the repairs were incomplete. If the room was needed for one quick night, we'd have gone elsewhere.

Friends_and_family Friends

6/10

Pleasant

28 Dec 2025

Amy

It was convenient to the airport. They need a bigger hot water tank. Nothing like taking a cold shower when it's 12 degrees outside. They should be able to handle more than a couple of guests taking a shower at once and still have hot water.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Dylan

Totally ordinary and acceptable facilities near the airport. The staff were very helpful. I would stay there again.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Yessenia

Veey accommodating staff. Rooms are clean . Anything to make your stay better and they are on it.

Business Self

6/10

Pleasant

22 Dec 2025

shalikquwa

Not convenient missing several things. Had a better experience previously

Business_and_leisure Family

4/10

Poor

18 Dec 2025

Robert

The room was clean but chilly - it took two hours after turning the heater up to 80 degrees (miscalibrated) for the room to be comfortable. The free breakfast as not as advertised and seemed designed to discourage you from eating it.

Self

10/10

Exceptional

15 Dec 2025

Kathleen

Room large and spotless, bed comfy. Very efficient shuttle service

Leisure Self

8/10

Excellent

08 Dec 2025

Kate Woodman

Everything was clean and great except the shower was backwards normal hot was cold never thought to try cold only to see if it was hot the bathroom sink had hot water a note explaining it would have been great

Leisure Family

10/10

Exceptional

08 Dec 2025

Yessenia

Great stay ! Clean room ,great and accommodating staff. Always making sure theur guests needs are met

Business Self

6/10

Pleasant

05 Dec 2025

Georgeanna

Room is a little run down but the bed and bathroom were very clean. My biggest complaint were the people upstairs sounded like they were playing basketball til 5am

Leisure Self

4/10

Poor

05 Dec 2025

Danny

The cleanliness of it the way they give you room service. The breakfast was terrible. You couldn’t leave the breakfast area with any food. It’s like they were watching every piece of food you ate it just wasn’t a very enjoyable day.

2/10

Poor

04 Dec 2025

Peter

Frankly, they are sweet people but halls were dirty and I was so surprised it was a Wyndham property. You could feel where they saved on any improvements! The breakfast was so modest. I thought they must have put it all away already but it wasn’t

Friends_and_family Family

4/10

Poor

04 Dec 2025

Danny

We didn’t get room service until the third of the sixth day we stayed and we only got one towel. There was broken things in the room, such as the toilet seat holes in the shower area mud on the wall that was drywall mud that needed to be painted that wasn’t the only good thing was the bed, but it was hard to sleep considering there’s people upstairs bouncing on the ceilings. It just wasn’t an overall good experience.

Friends_and_family Family

6/10

Pleasant

04 Dec 2025

Robert

There was no breakfast as advertised

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Zachary

Good

6/10

Pleasant

30 Nov 2025

Mike

Good for short airport stay. Low cost. Room was not very clean. Quite a few cobb webs.

10/10

Exceptional

28 Nov 2025

Yessenia

E

2/10

Poor

23 Nov 2025

Barbara

The room was very dark. The bathroom exhaust fan was very dusty. I have pictures. The location was not good. I had a difficult time getting my monies back from the nights that i couldn't stay. My room was not very clean.

Business_and_leisure Family

2/10

Poor

16 Nov 2025

keith

Worst Hotel I have ever stayed at. And I have staying in thousands of Hotels. hotel picked me up at the airport in some employees dirty nasty car, room was terrible, shower and sink didnt work well, people making loud noise late at night, staff working in the hall at 6 am listening to loud music, vacuuming started at 730am housekeeping started knocking on my door at 8am, there wasnt even a do not disturb sign for the room, the heating/ac system would either cool to ice cold or hot as hell, thermostat didnt work for the unit, towels were nasty with dark stains. bathroom had open sections cut into the wall with plumbing valves and insulation showing, it was like a construction zone. Hallways were dirty with all kinds of trash and leaves on the floor. I cant believe people can run a business like this and expect people to happily pay. what a disgrace. I should be fully refunded but I doubt that will happen. Hotels.com should do better research before listing hotels.

Business

10/10

Exceptional

13 Nov 2025

Sylvain

Vraiment excellent

Partner

10/10

Exceptional

10 Nov 2025

Yessenia

It has been an excellent stay. Staff is verry accommodating, helpful and very responsive to your needs. Clean rooms and literally on demand shuttle transportation. You are getting so much for your money. I have been staying here for a month due to work and I have nothing but great things to say.

Business Self