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Best Western Plus Franklin Square Inn Troy/Albany

Albany - NY · United States

1 4th StreetView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Franklin Square Inn Troy/Albany

Our award-winning hotel is located 0. 4 miles from Rensselaer Polytechnic Institute (RPI) and at the center of historic downtown Troy, NY. The Best Western Plus® Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions.

Troy, NY is where the Hudson River meets the Erie Canal. The one-time shipping center is no longer an industrial powerhouse - but architectural reminders of its glory days remain.

Federal-style estates, industrial-era factories, Georgian brownstones, and 20th century bungalows lend a sense of history to leafy neighborhoods and cafe-lined waterfront.

Stay at the Best Western Plus® Franklin Square Inn Troy/Albany as you visit historic Troy, NY, tour RPI, or attend your next wedding or event at one of our two luxurious ballrooms;the Franklin Plaza and Franklin Terrace. We look forward to having you with us!

Read more about this hotelShow less

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the historical district, a 4-minute walk from Rensselaer Polytechnic Institute and 7 minutes by foot from Troy Savings Bank Music Hall.

This hotel is 0.5 mi (0.7 km) from Russell Sage College and 7.4 mi (11.9 km) from Palace Theater. Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hudson River 0.3 km / 0.2 mi
Rensselaer Polytechnic Institute 0.3 km / 0.2 mi
Troy Waterfront Farmers' Market 0.4 km / 0.2 mi
Arts Center of the Capital Region 0.4 km / 0.3 mi
Troy Savings Bank Music Hall 0.6 km / 0.4 mi
Russell Sage College 0.7 km / 0.4 mi
Rensselaer County Historical Society and Museum 0.7 km / 0.4 mi
Experimental Media and Performing Arts Center 0.9 km / 0.6 mi
The Hangar 1.5 km / 0.9 mi
Samaritan Hospital 1.7 km / 1 mi
Frear Park 2.3 km / 1.5 mi
Poestenkill Falls 2.6 km / 1.6 mi
Oakwood Cemetery 3.2 km / 2 mi
Burden Iron Works Museum 3.3 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • Number of floors (main building): 3
  • Suites: 5
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 25 more facilities & services
  • Wired Internet
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • SupermarketExtra charge
  • Garden
  • Terrace
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Café
  • BarExtra charge
  • Banquet hall
  • Conference room
  • PhotocopierExtra charge
  • Business centre
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 10 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Radio
    • Direct dial telephone
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-9
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-9

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEW • 1 Bedroom • 28 m²SUI.RV
    SUITE RIVER VIEWPhoto unavailable15 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE RIVER VIEW

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Room amenities

    • Hairdryer
    • Internet access
    • Desk
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Fridge
    • Fireplace
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Direct dial telephone
    • Radio
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 BedroomROO.H6-5
    Room AccessiblePhoto unavailable4 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-5

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-4
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-7
    Room NON SMOKINGPhoto unavailable7 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-7

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-5

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable8 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Direct dial telephone
    • Radio
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
    DOUBLE AccessiblePhoto unavailable8 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Direct dial telephone
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Cable TV
    • Alarm clock
    • Microwave
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable8 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 BedroomROO.H6-6
    Room AccessiblePhoto unavailable4 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-5
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Franklin Square Inn Troy/Albany

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV-1

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Franklin Square Inn Troy/Albany

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Franklin Square Inn Troy/Albany

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Darla
Comfortable stay. Rooms are clean and the location is great.
6/10
Pleasant
01 Aug 2026
Cristal
We had a great stay
10/10
Exceptional
29 Jul 2026
Tanisha
You're very well taken care of! Quiet a surprise I haven't stayed at a Best Western in many years. I chose this location because of its proximity to Russell Sage college and all the restaurants and shops in the area and I feel like I made the right decision. Thanks to the staff and the community for making our stay so memorable
10/10
Exceptional
29 Jul 2026
Betsy
Everything is great at this place - was our third stay - and the breakfast is always fabulous!
2/10
Poor
28 Jul 2026
Gayle
We weren’t given the ada room we had reserved. They wouldn't give us our money back because we booked thru Expedia.
10/10
Exceptional
27 Jul 2026
Nuridiana
Room was clean but it did not have a microwave. Staff was friendly and helpful. Breakfast had variety of options cold and hot. Parking can be better.
10/10
Exceptional
26 Jul 2026
Nuridiana
It was a clean room, staff was friendly. Breakfast is good with lots of options to choose from. Parking is ample. Definitely recommend staying here.
10/10
Exceptional
22 Jul 2026
Nuridiana
Room was clean. Breakfast was good as there was different choices to be made. You had hot and cold items to choose from. Parking was good
4/10
Poor
22 Jul 2026
Charles
/
8/10
Excellent
22 Jul 2026
George
It's a nice place with plite staff
10/10
Exceptional
21 Jul 2026
Su
Good
10/10
Exceptional
20 Jul 2026
Taylor
Clean room and helpful staff!
Family
10/10
Exceptional
16 Jul 2026
Donna
Very nice stay.
Partner
10/10
Exceptional
16 Jul 2026
Joann
The hotel was great but the neighborhood was not so good,
Partner
10/10
Exceptional
15 Jul 2026
Elizabeth
Clean room, great breakfast selections
10/10
Exceptional
10 Jul 2026
Morisa
Amazing stay always.
Pet
8/10
Excellent
10 Jul 2026
Steven
Poor location
Family
10/10
Exceptional
08 Jul 2026
Raymond
Great deal and close to food and drinks!
8/10
Excellent
07 Jul 2026
Yisel
The hotel itself is right next to the Hudson River which is great to watch. The rooms themselves are solid and comfortable. The rooms also come with an AC which I truly just loved adjusting as it was hot when I was there. The breakfast was pretty good and left me quite satisfied. Overall, its a great hotel and is worth checking out. was playing with quite sat. It’s a great hotel.
8/10
Excellent
04 Jul 2026
Daniel
Great hotel.
Friendly staff.
delicious breakfast.
Self
10/10
Exceptional
03 Jul 2026
Caroline
Very clean room, great variety of choices for breakfast, super helpful and professional staff!
Partner
10/10
Exceptional
29 Jun 2026
Michelle
Great staff and a great breakfast.
Family
6/10
Pleasant
26 Jun 2026
JoAnne
Good basic hotel. Great location near lots of restaurants and bars.
Family
10/10
Exceptional
23 Jun 2026
Abigail
Great location, clean, parking included.
8/10
Excellent
21 Jun 2026
Jason
Very small breakfast. Cereal, yogurt, and toast. I unfortunately am on a no carb diet so no breakfast for me. Would have been nice to have at least boiled eggs. I also recommend taking a video of the room before you unpack and when you leave, and don’t forget to count the towels!
Self
10/10
Exceptional
18 Jun 2026
Lesly
Great stay. I will recommend this to anyone in the future.
10/10
Exceptional
15 Jun 2026
Tracy
Nice place conveniently located
Self
10/10
Exceptional
14 Jun 2026
Caleb
Clean room, great breakfast options, super friendly staff. Gym with free weights. Great parking and location.
Family_with_children
8/10
Excellent
14 Jun 2026
Galina
Nice spacious room, good location, helpful stuff
Self
10/10
Exceptional
12 Jun 2026
Catherine
Our stat was great. FYI The parking is in a one way route around the building
Friends_and_family Family
8/10
Excellent
11 Jun 2026
Roderick
We very much liked the breakfast area. Spacious with a high ceiling and a fireplace gave it very different feeling compared to others.
Family
10/10
Exceptional
07 Jun 2026
XIAOJING
Stay two nights for wedding. Highly recommend this hotel.
Family
10/10
Exceptional
02 Jun 2026
Parker
Very good staff was helpful
Partner
10/10
Exceptional
01 Jun 2026
Howard
Staff was great. Room was very clean.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2026
Jodi
We came into town to see a concert and were very happy with the location of the hotel! The venue was walking distance away, and we enjoyed the Dinosaur Bar B Q right across the street. The staff was very helpful, providing me with a map of the area and explaining the walking route to the venue. Our room was very comfortable and clean. We like the fact that we were able to watch Netflix using our own account information. We will definitely be back!
Partner
10/10
Exceptional
30 May 2026
Andrea
The breakfast ran out of items at around. 9:30am which were not replenished ( oatmeal, sausage).
Friends
10/10
Exceptional
29 May 2026
Carol
Amazing hotel as always.
Friends
8/10
Excellent
25 May 2026
Velda
It was ok, nothing exceptional
Family
10/10
Exceptional
17 May 2026
Steven
Great location!
10/10
Exceptional
12 May 2026
Joseph
Very close to Troy Theater, nice location , beautiful view of water & right next to a BBQ place .
Self
10/10
Exceptional
09 May 2026
Darla
Nice clean hotel. Great breakfast and friendly staff. A great stay!
Friends_and_family Family
8/10
Excellent
27 Apr 2026
Christopher
Parking was safe
Had to leave before breakfast
Partner
10/10
Exceptional
27 Apr 2026
Cynthia
Central location. Breakfast acceptable. Friendly staff. Clean room. Free access to my Netflix account.
10/10
Exceptional
25 Apr 2026
Darla
Great hotel. Clean rooms, great breakfast. Location is very convenient for the river, restaurants, and RPI.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Selasia
I always stay at the Best Western. They have a great staff, very happy and pleasant and helpful attitudes!!..And A very safe environment! I absolutely loved the stay and the breakfast was the best!!
Family
10/10
Exceptional
19 Apr 2026
Amy
Love the location next to the river and the Farmer’s Market
6/10
Pleasant
17 Apr 2026
Fred
The room was very small and smelled like dirty feet. The aircondioner warbled loudly if run on low.
Family
10/10
Exceptional
14 Apr 2026
qin
the breakfast is average
Family
10/10
Exceptional
29 Mar 2026
Hailey
I wish there was more fruit at breakfast but everything else was great
8/10
Excellent
06 Mar 2026
Donna
Lovely ladies at reception! Very welcoming and helpful. Hotel is in a great location walkable to the historic district. Very clean! Parking and gym are also welcomed perks. Thank you for the excellent coffee served all day and night. The breakfast buffet was nice too, lots of options. I’d stay here again. Thank you again!
Self
10/10
Exceptional
05 Mar 2026
Patricia
Asia at the front desk was professional and very helpful and friendly
Partner
10/10
Exceptional
05 Mar 2026
Greg
The place was great. We walked to dinner (Dinasaur Barbecue ) and then to a concert at Troy Savings Hall. The bed was super comfortable and the breakfast was great. Kudos to the omelette maker!
10/10
Exceptional
24 Feb 2026
Mike
The room was spotless. It’s a nice updated hotel. The staff was courteous and met all of our needs. The continental breakfast was excellent.
Friends_and_family Family
4/10
Poor
18 Feb 2026
john
The hotel was practically empty, yet they put us on a pet friendly floor and there was a dog barking and barking all hours of night and morning. Very disrupting
Family
10/10
Exceptional
02 Feb 2026
Catherine
Very comfortable and very close to everything
Leisure Partner
10/10
Exceptional
01 Feb 2026
William
Staff was very friendly and accommodating. Room was clean and breakfast was great. Would recommend and return if we are ever in the area again.
Leisure Partner
10/10
Exceptional
18 Jan 2026
Marilyn
New clean atmosphere in all areas. Always great people at the desk. Wonderful , comfortable rooms. Nice breakfast.
Friends_and_family Family
10/10
Exceptional
15 Jan 2026
Diane
Room spacious snd spotless. Staff welcoming. Breakfast had lots of choices, all good.
Partner
10/10
Exceptional
04 Jan 2026
Jeffrey
Hotel was recently refurbished. Beds were comfortable. Breakfast had many choices. I couldn’t believe during a snow storm that happened while we were there, someone on the hotel staff scraped off the snow on our car!
Friends_and_family Family
4/10
Poor
27 Dec 2025
Paula
Waited 15min. to check in while staff was in another room on private call. And didn't bother to apologize.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Daniel
The Christmas decorating was stunning. The front desk staff were extremely friendly and helpful!!
Business_and_leisure
8/10
Excellent
13 Dec 2025
Mareile
Clean room, great breakfast!
Leisure Self
8/10
Excellent
04 Dec 2025
Nicole
Clean, great breakfast, I wish the beds were softer. Toilet ran all night.
Leisure Family
10/10
Exceptional
02 Dec 2025
Vincent
Very good location
10/10
Exceptional
19 Nov 2025
Michael
Everything was remarkable, the breakfast was 9/10
Business
10/10
Exceptional
15 Nov 2025
Vincent
We always stay here when we're in Troy. Staff are outstanding! Plus great breakfast, and location. Right across the street from our favorite restaurant - Emery's.
Friends_and_family Family
8/10
Excellent
14 Nov 2025
Kevin
Need and extra roll of TP and more towels in every bathroom.
6/10
Pleasant
10 Nov 2025
Janice
Not enough parking spaces
Business Family
8/10
Excellent
09 Nov 2025
George
None
Leisure Family
10/10
Exceptional
09 Nov 2025
Anne
i was pleasantly surprised by this hotel. It was very clean and quiet. The hospitality staff were very friendly. The room was in great condition and the bathroom was plenty roomy. The fitness center was sparse, but the treadmill worked and I appreciated that they kept the temperature down so you weren't dying from the heat.
Friends_and_family Family
6/10
Pleasant
09 Nov 2025
Zello
Cleanliness could be improved. Older hotel.
Leisure Self
10/10
Exceptional
06 Nov 2025
Erika C
Parking was easy, safe and breakfast was great
10/10
Exceptional
05 Nov 2025
John
T
Business
10/10
Exceptional
01 Nov 2025
Cindy
Rhe eooms were sparkling clean, breakfast was 😋 delicious. Room was a little small but it worked fine and was functional.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Kenneth
This hotel is well-maintained and staffed, and is ideally located at the edge of the historic downtown area, which is full of classic buildings and row houses. There is a very lively Dinosaur BBQ right across the street, and other restaurants nearby. Visiting Troy is an unexpected treat!
Leisure Family
10/10
Exceptional
22 Oct 2025
Linda
Everyone and everything was great other than no coffee pot in the room.
Leisure Friends
8/10
Excellent
13 Oct 2025
Ruth
Breakfast was great! Lots of choices and spinach and mushrooms to add to eggs, good fresh fruit. No orange juice and bacon not done enough
Partner
8/10
Excellent
12 Oct 2025
Mary
No room, refrigerator or microwave. Seemed old. But the staff were very
8/10
Excellent
08 Oct 2025
Hans
All good
Friends_and_family Family
8/10
Excellent
04 Oct 2025
Joshua
Good stay, amenities and room.
Leisure Self
10/10
Exceptional
28 Sep 2025
Lori
Nice hotel with modern, cozy lobby and dining area. The breakfast spread was notably good. Solid customer service. The only quirks were the sink design (low height and tended to spray) and loud AC unit. Great location near the river, RPI, and downtown retail and restaurants. Highly recommended overall!
Partner
4/10
Poor
23 Sep 2025
Judith
The overall lobby and breakfast area was cluttered. seating area cushions were dirty, stained and under the cushions was extreme amount of food crumbs. No milk for coffee or cereal.

Returned in evening to no hot water for a shower.
Leisure Partner
8/10
Excellent
19 Sep 2025
Robert
Not at this time
Leisure Self
10/10
Exceptional
16 Sep 2025
Michael
Great location to everything you’d want in TROY.
Steps away from the Riverwalk with access to several waterfront restaurants. Bus stop right outside property. Location, location, location.
Large assortment for breakfast (included). Fruit, oatmeal, yogurt, pancakes, burritos, eggs, bacon, links, potatoes, bagels, toast, cereal, coffee, juice, all the toppings you could think of. Top notch. Great for hotel quality. Only thing I didn’t like was no coffee pot in room, but so many shops nearby.
Leisure Self
10/10
Exceptional
10 Sep 2025
Catherine
Staff was very helpful and they had laundry facilities. Perfect for our long trip.
Leisure Family
10/10
Exceptional
10 Sep 2025
Jennifer
There's parking, but also you can easily walk to several restaurants and the free breakfast is great with vegan options.
10/10
Exceptional
03 Sep 2025
Nuridiana
It was clean. Staff was courteous. Breakfast was really good.
Leisure Partner
4/10
Poor
01 Sep 2025
Sacha
The rooms had an unpleasant odour. We changed from the first but the second room was no better.
8/10
Excellent
29 Aug 2025
Dorraine
Its in a great location of downtown troy. Nice restaurants, shops, bakeries, etc
10/10
Exceptional
29 Aug 2025
Yao
Very good
Leisure Family
10/10
Exceptional
27 Aug 2025
András
We only stayed here for one night because we were visiting RPI. Everything was great!
Business_and_leisure Family
10/10
Exceptional
26 Aug 2025
KARINA
Clean rooms, nice front desk
Leisure Partner
10/10
Exceptional
26 Aug 2025
ADRIENNE
Breakfast was good. Beds were comfortable. Location is perfect for us. Will stay here again
Leisure Family
8/10
Excellent
23 Aug 2025
Leeann
Hotel was great but beds not so comfortable.
Leisure Family
10/10
Exceptional
22 Aug 2025
Nuridiana
It was clean, staff was friendly and accommodating. Breakfast was versatile.
Leisure Partner
6/10
Pleasant
21 Aug 2025
John
Decent breakfast, rooms were noisy
Business Family
10/10
Exceptional
20 Aug 2025
Rom
⭐️⭐️⭐️⭐️⭐️
Great stay at Best Western Plus Franklin Square Inn! The staff was very friendly and accommodating, and the hotel was spotless. The location is perfect—right in the center of Troy, close to everything. Highly recommend for anyone visiting the area.
Business_and_leisure Family
2/10
Poor
19 Aug 2025
Rom
Terrible experience. We arrived at 1 a.m. to find a transient outside the entrance, and there were no clear signs showing the lobby is on another floor. Staff made me feel like I was bothering them by checking in late. The room was the worst part—smelled like sweat and dampness, like a dirty locker room. It felt unclean, and I couldn’t even sleep worrying about bed bugs. I left the next morning and booked another hotel, even though this stay was prepaid. Not worth the money or the stress.
Leisure Family
8/10
Excellent
19 Aug 2025
Julia
It was safe and clean. Just what I needed after a long busy day of work and travel. I got some well needed rest.
Business
10/10
Exceptional
15 Aug 2025
Cara
Nice bed. Shower was nice. Nice tv and stations. Breakfast was good
Business_and_leisure Self

Location & surroundings

Best Western Plus Franklin Square Inn Troy/Albany
1 4th Street, Troy, United States

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Best Western Plus Franklin Square Inn Troy/Albany

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