TownePlace Suites Latham Albany Airport

United States , Albany - NY
Latham, 5 Forts Ferry Road
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100 reviews shown

10/10

Exceptional

06 Apr 2026

Joanne

I’ve been traveling to the Albany area for 6 years. This is my first stay at this hotel. It is my new favorite. Extremely clean and comfortable. Close to everything you could need. Staff was helpful and friendly.

Self

10/10

Exceptional

05 Apr 2026

Natalie

Everything about this hotel is great. We always stay here for a short stay. A little pricey compared to other hotels in the area, but the rooms are large and have kitchens.

8/10

Excellent

04 Apr 2026

Elizabeth

This was our second time staying here within 9 months. The bed in the room we had this time was very, very firm. It was like sleeping on the floor. We woke up very sore in the morning. That is my only complaint. The room is spacious and I love the little kitchen area. The breakfast was great. The hotel was quiet. It’s very conveniently located around restaurants and stores of all kinds.

Partner

10/10

Exceptional

30 Mar 2026

Carole

The 2 bedroom suite is perfect and I have stayed here twice after having surgery. The staff is courteous and discreet. The accommodations are spotless and would be great for longer stays.

Partner

6/10

Pleasant

09 Mar 2026

Michiaki

Need better internet connection

10/10

Exceptional

16 Feb 2026

Tristan

Clean room, kind staff. Promptness when requesting more soap/towels. Pool was warm and very fun. Great experience

Business Family_with_children

10/10

Exceptional

26 Jan 2026

Cristina

Room was beautiful and staff were extremely accommodating. Bed and pillows were incredibly comfortable! Highly recommended. A friend stayed on the 1st floor close to the pool which was outdated and not as impressive as the 5th floors suites.

Business

10/10

Exceptional

19 Jan 2026

Katie

Staff was excellent and although under Reno, no problems. I’d stay again!

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Grisel Josie

Kitchen fully equipped for cooking, with pots and pans.

Family

6/10

Pleasant

28 Dec 2025

Joan

The bathroom sink drain was extremely slow. Had to use the kitchen faucet.
Friday I wasn't feeling well and wanted get some sleep but there was an annoying tapping sound that sounded like it was next door. I know you're under construction but I thought that was on the 4th floor. Needless to say I didn't get the rest I needed. This is the first time I was disappointed at TownePlace.

8/10

Excellent

04 Dec 2025

Joan

Yes

Self

8/10

Excellent

30 Nov 2025

Mary

Yes the staff was ver friendly.Room was nice we got an upgrade as shower in bathroom did not work.

8/10

Excellent

14 Nov 2025

Chris

Room was comfortable and well appointed. Staff was courteous and helpful. Breakfast was good but felt a bit recycled. Hot coffee and water 24/7 is good to have. Parking was well lit and convenient. Hotel signs indicated a remodel is coming - this will be nice as many of tumor fixtures and carpet felt dated. Would stay here again.

2/10

Poor

30 Oct 2025

Kimberly

Room wasn’t clean. Asked for a room on lower floor was given top floor. Employees constantly hanging out in the lobby with guests that “live” in the hotel and were loud all the time. Do not recommend if you want a quiet, peaceful, relaxing stay.

Partner

10/10

Exceptional

06 Oct 2025

Robert

Great Place to stay

Leisure Family

4/10

Poor

16 Sep 2025

Bethany

We got a 2 bedroom suite. One bedroom the side of the bed looked like someone ejaculated on the side of the bed skirt. We asked for it to be changed and the lady at the front desk with a smirk said it would be \"big task\", and would take awhile to do. When we got back to our room, they had taken the bed skirt off the bed, and never remade the bed leaving us wondering how clean the bedding was. Later that night a strong smell of marijuanna was coming through the ceiling vent blowing into the room. Called the front desk for someone to come smell the room, someone came up to the floor spraying air freshner, never came to the room until i opened the door and yelled down the hall and asked him to come in and smell. Explained to him my 2 year old son should not be breathing it in, especially not being 100% sure what the smell was. Long story short, my family was seperated into another room on top floor so my son wasnt breathing in whatever was coming through the vents, as my boyfriend had already starting getting a bad headache and not feeling well from it. Also, the pool was out of comission without us knowing and when asked what time it was opened until we were told 10pm. Upon trying to being our son swimming and him being excited to go, we found out it was closed and it was disgustingly green, almost black looking. The evening from desk staff was amazing with trying to help us, thankful for him!

Leisure Family_with_children

10/10

Exceptional

05 Sep 2025

Pamela

The fitness center had the best elliptical. The accommodations were extremely clean - love the kitchen suite with big refrigerator and microwave. Will come again.

Leisure Family

8/10

Excellent

17 Aug 2025

Rajiv

Great service by the lady at reception last night. She was pleasant and made us feel welcome. Also the shuttle early morning worked out great.

Leisure

8/10

Excellent

12 Jul 2025

Todd

It was a good place to stay.

Leisure Family

10/10

Exceptional

19 Jun 2025

Lya

We stayed in a suite w/2 queens. Very spacious with kitchenette that included good counter space, and a large refrigerator. Very appetizing breakfast. Not a big fan of the bathroom sink area separate from the shower, but otherwise very good.

6/10

Pleasant

04 Jun 2025

Mary

Although the hotel seemed nice and people were great…my room..316… was run down, dark, small…and the view out the window was of the rusty corroded part of the building. The bed was very comfortable…but the couch was run down, small, uncomfortable. There were several areas around the base of the floor and shower that needed repair. There was no comfortable chair to sit in. It was just not up to the quality I expected and paid for.

Leisure Self

10/10

Exceptional

31 May 2025

Tom

Front desk was very friendly and helpful. The temperature in the room was very cyclical: cold, hot, cold, hot.

We had a nice suite.

Friends_and_family Family

10/10

Exceptional

17 May 2025

Verified traveler

Go NY Go

Evening Front desk staff made the experience great.
Enjoying the NY Knicks' move on in the 2025 playoffs with the friendly environment capped an incredible evening.

Friends_and_family Friends

10/10

Exceptional

03 May 2025

Rob

Breakfast awesome

Business Family

10/10

Exceptional

25 Mar 2025

Sheela

First Time at Towneplace. If we are in the area we will have it as one of our options for sure! Special thanks to Matt for his excellent customer service and promptitude. Highly recommended it.

Family

10/10

Exceptional

17 Feb 2025

Natalie

We stay here when we visit our daughter at college. The area has everything you need.

Leisure Pet

10/10

Exceptional

13 Feb 2025

Scott

Friendly staff. Excellent place. Good airport shuttle.

Leisure Friends

10/10

Exceptional

05 Feb 2025

Chayn

Everything was great!

Business Self

10/10

Exceptional

18 Jan 2025

Brett

Everything was great as advertised.

Friends_and_family Family

10/10

Exceptional

08 Jan 2025

Genevieve-Amelie

Everything was perfect !

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Elizabeth

Staff is professional and attentive. Rooms are clean, well maintained and bed is comfortable.

10/10

Exceptional

30 Dec 2024

Adrienne

Were looking for a new place to stay while visiting area and were very happy with this place. Will be staying here moving forward. Only small issue was no extra blankets in room.

Leisure Partner

10/10

Exceptional

22 Dec 2024

Anuer

Friendly staff and great amenities in a good price

10/10

Exceptional

17 Dec 2024

Verified traveler

Staff was friendly, rooms were clean and breakfast was good

Friends_and_family Family

10/10

Exceptional

10 Dec 2024

Lorie-Ann

It was clean, quiet and smelled really really nice. The bed and room was very comfortable as well.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2024

Carol

This was a great stay. We were joined by family who also enjoyed the days at your hotel. The pool was a wonderful plus, with grandkids honing their swimming skills and making memories with cousins.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Michael

The holidays impacted the service, which I expected but they didn’t come once in my four days to take trash out or change linen. It was the holidays so I understand but I just figured they would come once. Also, the bed killed my back but I always have this issue no matter where I stay. Lovely breakfasts and very nice staff.

Leisure Family

10/10

Exceptional

30 Nov 2024

Verified traveler

This was a very comfortable stay. We enjoyed the clean pool immensely.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

Verified traveler

Very helpful staff.

Partner

10/10

Exceptional

28 Sep 2024

Joanne

The staff was awesome!!

Business Self

8/10

Excellent

22 Sep 2024

Miho

public bus station nearby. Target and several restaurants within walking distance. Good

Leisure Family

10/10

Exceptional

10 Sep 2024

Todd M

The staff and hotel were great. The room was space and very clean. The only issue I have was I was charged $11.00 for 3 very small bags of chips from the front desk area “store”. These chips are $1.00-$1.50 at the most. I’m partially to blame because I did not ask the price, but it is very unfortunate that a hotel of this quality would take advantage of a guest. These items are supposed to be there for guest convenience, not to make outrageous profits Especially in such tough economic times.

Partner

8/10

Excellent

01 Sep 2024

Eliza

Breakfast was mid
Staff at night was uptight

Leisure Family

8/10

Excellent

23 Aug 2024

Marian L

Could do with a better. Breakfast

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

Marcia

Awesome hotel and staff! We’ll definitely stay there again.

Leisure Partner

8/10

Excellent

20 Aug 2024

Verified traveler

Great customer service but when we arrived shortly after 5 pm, our room was not ready. So we were given another room - only to find it being cleaned. We ended up waiting in the lobby for about 15 minutes. (Check-in is at 3.) Beyond that, our stay was nice. Spacious rooms and nice layout.

Friends_and_family Family

6/10

Pleasant

19 Aug 2024

PETER

There for a 4 night stay. As there were three of us in the room, we requested daily refreshing. We were told there would be no problem. Wound up only refreshing room once.

10/10

Exceptional

14 Aug 2024

Nisrien

Best

We came to Albany for choral concert for my son at Siena college. We chose this hotel for our stay, we had my youngest son with us too. So four of us in a double queen suite was perfect. The hotel is very clean and even smells clean in the hallways. The room was very clean and updated. I would definitely stay here again.

Friends_and_family Family

4/10

Poor

04 Aug 2024

David

Housekeeping and maintenance seem minimal. Room floor carpet and tiled areas were filthy. Walking barefooted and then stepping into shower with water on floor the dirt from bottom of feet ran dark gray. Toilet bowl porcelain scarred gray from improper use of snake. Looked nasty

10/10

Exceptional

02 Aug 2024

ONIKA N

This property was located next to everything u need. The staff was pleasant and courteous. The breakfast included is amazing! I would definitely recommend it here!

Business Family

10/10

Exceptional

25 Jul 2024

MARGARET

Great staff and location! Breakfast was delicious and had plenty of hot and cold options for everyone!

Leisure Self

6/10

Pleasant

22 Jun 2024

Kia

Hotel was clean but the sheets were dirty shower had hair

Leisure Family_with_children

8/10

Excellent

21 Jun 2024

JOHN

The room was great and especially liked the shower and kitchen items (fridge, microwave, hot plate and china / utensils)
The TV services are somewhat overwhelming and difficult to use. Would have liked a hot tub in pool area and the pool water was a little on the chilly side. Breakfast service was excellent with good variety and helpful staff. Only issue I had was the scrambled eggs tasted like they were made with powdered eggs.
Overall we were very happy with this facility, its location and friendly, engaging staff.

Leisure Family

10/10

Exceptional

14 Jun 2024

Kerry

Excellent stay.

Leisure Family

10/10

Exceptional

02 Jun 2024

Megan

Perfect for family of 5

We has a quick, one night stay at this hotel, but for our growing family of 5, the two bedroom suite (with a pullout couch) allowed for us all to have a comfortable place to sleep! The location is great as well, very easy to get to and was very clean. Would definitely recommend to other travelers!

Friends_and_family Family

10/10

Exceptional

19 May 2024

Connie

Property is clean and larger than expected.

Leisure Family

10/10

Exceptional

05 May 2024

Tracy

This hotel is conveniently located near many restaurants and a short drive to the Crossgates mall. The breakfast was quick and easy and the hotel was quiet and comfortable for sleeping.

Leisure Family

10/10

Exceptional

02 May 2024

David

We had a nice, quiet one night stay . We did not use the pool but used the fitness room and the machinery was in good shape. Breakfast was OK for my husband, he wasn’t fond of the egg choices. I am Gluten Free and when I last stayed a couple of years ago there wasn’t a lot of choices for me. I suggested they start providing GF muffins and they listened… they were there this time!❤️ I appreciate the attention.

Leisure Partner

8/10

Excellent

15 Apr 2024

Alexandra

Overall was a great experience. Breakfast was good, staff super friendly, pool clean, and nice environment.
The room was a perfect size, clean and comfortable. Only downside was the condition of the bathroom. It had stained walls, broken mirror, and half used toilet paper.

Business_and_leisure Partner

8/10

Excellent

14 Apr 2024

Cheryll

Clean and convenient location. Staff was very friendly. Room was a little smaller than expected however worked for what we needed.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Angela

We were in town for a funeral, and the staff was so kind. The property was clean, and the breakfast was very good.

I'll be back the next time I visit the area.

Family

10/10

Exceptional

07 Mar 2024

Didier

Hospitable staff all around

Leisure Family

10/10

Exceptional

26 Feb 2024

Robert

Staff was very friendly, check in was easy, and facilities spotless.

Leisure Family

10/10

Exceptional

16 Feb 2024

Rhonda

The bath tub was stopped up so we take a shower. The water wouldn’t go down right away.

Leisure Family

10/10

Exceptional

09 Feb 2024

anda

Nice cozy stay!

Leisure Family_with_children

10/10

Exceptional

31 Jan 2024

Dmytro

I had to spend a night on my way to Canada and this place was perfect. Breakfast was included. Love it!

Leisure Family

6/10

Pleasant

18 Jan 2024

Steve

The beds were not comfortable, the bathroom was tiny and not particularly clean. There was garbage left from the previous guest under the kitchen sink. Oh, and the check in staff member told me I was essentially stupid for booking thru Expedia because I would get a much better deal going direct. All in all, nothing catastrophic, but if I had to stay in the area again I would look for a different property.

Business_and_leisure Family

10/10

Exceptional

14 Jan 2024

Beth

Never before has vegetarian sausage been a selection at a hotel breakfast bar in our experience
KUDOS!!!!!
Super friendly staff
Pool very clean, although it could be a tad warmer!!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2024

Joshua

The room I stayed in was very clean and had all the amenities I required and more. Was also in a very convenient location. Would highly recommend.

Business Self

10/10

Exceptional

30 Dec 2023

Sharon

We’ll be back

Great room setup for a week away from home. Enjoyed the pool and gym daily and breakfast bar very convenient. Staff was friendly and accessible. Will definitely choose again when in the Albany area

Partner

10/10

Exceptional

26 Nov 2023

Christopher

The room was very clean and tidy. Additionally, the staff was pleasant and willing to help. The surrounding area has adequate dining, shopping, and the hotel offered transportation.

Great experience!

Leisure Family

10/10

Exceptional

11 Nov 2023

Olivia

Overall good service and attention. Convenient shopping location

Leisure Family

10/10

Exceptional

14 Oct 2023

JESSICA

Had a really good stay here. Other than the houekeeper taking my towels by accident without replacing it was great with clean facilities, nice staff, breakfast, and nice rooms with all the things you need especially for longer stays. will definitely stay again

Business Self

8/10

Excellent

27 Sep 2023

Ralph

A very comfortable hotel to layover nearby Albany airport. Great staff and room was very comfortable.

Leisure Self

8/10

Excellent

24 Aug 2023

Verified traveler

Ok, but not worth $200+ per night

Stayed last weekend while moving our child into RPI. While the space was spectacular and the front desk staff were great, we never had housekeeping, which meant our trash was never emptied, and we had to ask for fresh towels. (We were given an accessible room without proper towel racks to hang ours to dry.)
Plus, the vinyl plank floors were sticky.
100% understand being understaffed, but maybe at least come empty trash and refresh towels over a 3 night stay?

Friends_and_family Family

10/10

Exceptional

17 Aug 2023

Casey

Everything

Leisure Family

4/10

Poor

14 Jul 2023

Coryna

Horrible front desk service. Problem with reservation and was told \"don't shoot the messenger\". She did NOTHING to help us. We had a eldery disabled man withand they let us sit for over 3 hours trying to fix the issue with the booking company. WILL NEVER STAY HERE AGAIN!!! .

10/10

Exceptional

20 Jun 2023

Kathleen

Only issue was hair in bathroom.

Family

10/10

Exceptional

19 Jun 2023

Kendra

We stayed in a 2 bedroom suite and it was a great spacious room with a full kitchen and large bedrooms and bath. Room was very clean and fully stocked with all the amenities plus some that you wouldn't expect! I was very pleased! I'd recommend this location!

Leisure Family

10/10

Exceptional

30 May 2023

Verified traveler

A delightful surprise

I wasn't expecting much because of the location and low price but pleasantly surprised. It looked like the room was recently redecorated and everything was new, clean and in perfect working order. Also the staff were the most sincerely helpful and cheerful I've ever met! I will definitely be staying there again on my next trip to Albany!

Partner

8/10

Excellent

28 May 2023

Patrick

Happy with my stay

The hotel is very nice and staff was nice.

Friends_and_family Family

10/10

Exceptional

13 May 2023

Mark

My husband stays here when in town on business and recommended this location.

Highly satisfied

Leisure Family

10/10

Exceptional

06 May 2023

Tiera

Living it up

Hotel is amazing you do get what you pay for made up like a studio apartment on the inside of the room if you have small kids this hotel will be the perfect fit comes with stove, microwave, refrigerator, and dishwasher… sofa bed in some rooms nice big bathroom areas just a five star overall and they also serve breakfast

Partner

8/10

Excellent

30 Apr 2023

Mary

Comfort and convenient

Front desk ladies were welcoming and friendly. We had not slept in over 24 hrs due to flying in from CA. Super exhausted they got us checked in quickly. Our room had a kitchen that was very convenient for the few days we stayed and the hotel offers kitchen appliances which was a plus. The breakfast had a good variety and the environment was nice and clean. Our shower didn't have much pressure but overall our stay was great. Will stay again.

Friends_and_family Family

8/10

Excellent

27 Apr 2023

Loreen

Although the staff was cordial, the room itself requires a deep clean! There was hair on the towels and in the bed. The bathroom needs a deep cleaning as well. Hair in the corners and on the sink. The bathroom door had a dried substance that had dropped down the door. Seriously the entire room needs a deep cleaning.

Leisure Self

10/10

Exceptional

29 Mar 2023

Marian

Home away from home

2 br suite w/ kitchen was clean & spacious , well maintained . Great place to stay for a few nights while our kitchen is undergoing full renovation.excellent staff service & good breakfast selections .best location since it’s A3 min walk to Target & retail stores too

Friends_and_family Family

10/10

Exceptional

23 Mar 2023

shelley

Excellent and very friendly staff. Super accommodating allowing me to have an early check in due to my schedule. Clean and comfortable and great pillows!! Highly recommended. Will stay again.

Business Self

10/10

Exceptional

23 Mar 2023

Shannon

We had a great experience at this property! We were flying out of Albany and this location provided a free shuttle at 4am, I have been to other hotels that offer a shuttle but it doesn't start until later :( The reception area was clean, the staff was friendly and the parking was very accessible. We did a park and fly and we felt very comfortable leaving our car there as the parking lot was well lighted and we did not have to park off in no-man's land where it wouldn't be seen. We would Definitely recommend this property!!!

Family

10/10

Exceptional

27 Feb 2023

John

Excellent hotel

Leisure Family

10/10

Exceptional

23 Feb 2023

Donald

Two thumbs up!

Excellent service, great staff, wonderful breakfast. Keep up the good work! Will stay with you again if I’m back in the area.

Business

8/10

Excellent

14 Feb 2023

Elizabeth

Being able to book a 2 bedroom suite as opposed to getting 2 separate hotel rooms was the key factor in staying here. The staff was amazing!
I would have preferred not to stay on the first floor, especially near the laundry facility and maintenance room as well as next to an exit. I would also not recommend staying in a hearing impaired/accessible suite unless that is what you need. I'm not sure how we ended up in one. The noise of the doors closing is very loud. That being said, it was very quiet at night and would recommend this hotel.

Leisure Family

10/10

Exceptional

10 Feb 2023

Yasharee

The entire team was so nice and accommodating. Breakfast was more than continental! Target and Denny’s are both walking distance. It was a good experience overall & I plan to go back.

Leisure Family

10/10

Exceptional

24 Jan 2023

James G

Every inch of the property is clean. Staff is very friendly...location is right in the neighborhood where I grew up.

Leisure Partner

10/10

Exceptional

23 Jan 2023

Guy

Staff was very friendly and riom was clean

Partner

6/10

Pleasant

16 Jan 2023

SONIA

Overall the property is in a good location and it appears to be physically well taken care of. The lobby, however, has a strong cigarette smell and this is what welcomes you as soon as you come in through the door. I also disliked that our sheets were not the cleanest. On our second night, i noticed the outline of the sheets had some blood residue and I can assure you it was not us.
The property is in a great location as it is surrounded by Target, DSW, ULTA, TJ MAXX, and many other amazing stores. I just hope they are a little more careful in observing the bedsheets. Finding that on the second night made me feel as though I slept on sheets that were not washed from the previous hotel guests. I hope they read this review and it never happens again.

Leisure Family

10/10

Exceptional

15 Jan 2023

Alexandria

Clean rooms and wonderful staff

Leisure Family_with_children

10/10

Exceptional

29 Dec 2022

Erika

Property was well kept. Great location near food and shopping. Good size rooms. Staff was accommodating.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2022

Lionel

Stayed at the Latham TownePlace Suites for two weeks when visiting the NY Capital Region. The first room I was given stank of Cigerette smoke, but thankfully this was rectified by great staff by a room change, many apologies and free rein of the hotel shop for whatever I needed for an evening! The second room was just fine, and once I was there it were comfortable and clean, and a joy to return to after a busy day exploring the area. The shower was good as well, but noticed that the water has started to affect the wood around the frame, as well as the shower door would just open randomly whilst the shower was in use, so it may be time for a revamp?! The breakfast buffet was plentiful, in a very relaxed atmosphere. Appreciated the free coffee and fruit to go, this is such a perk at staying at the TownePlace Suites! As I say, the staff were excellent at Latham. Plus the hotel is surrounded by amenties (Subway, Denny's, Sonic, Sake (Asian Cuisine) to name just a few!). There is also a Target just the otherside of the car lot, plus other stores are not too far away away either so an excellent location to get stuff when you need it to cook in the room. Overall, I had a good stay at TownePlace Suites Latham Albany, and I very much look forward in staying there again sometime.

Leisure Self

10/10

Exceptional

10 Sep 2022

Dr. Mark

Excellent value

Business Family

10/10

Exceptional

09 May 2022

Steve

Expectations not disappointed.

Staff was friendly and helpful. Our room was clean and well kept - a bit of an odd odor upon entry, not intolerable, just noticeable, but with a little fabric refresher, all was well. Furniture was clean and comfortable. A very enjoyable one-night stay. Have been to this facility many times and will continue to look to them first as the need arises in the future.

Partner