Name: Holiday Inn Express Columbia West-Lexington by IHG
Address: 108 Saluda Pointe Court, Lexington, 29072, US

4/10

Poor

21 Jul 2026

Tobias

I don’t know how this place can ge a 9/10 review on Expedia.
The renovations didn’t really bother us except that they were poorly done and not really finished. Lots of areas still look old and nasty.
Breakfast was not good, hardly anything available and all bad/cheap quality.
The only good thing was that they let us check out after the first night to find a better place for the rest of our stay.

Family_with_children

2/10

Poor

18 Jul 2026

Angela

It was disgusting & not as advertised. Ended up having to go to another hotel. Would not recommend staying here.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Joell

Looks under construction in places.

Partner

6/10

Pleasant

09 Jul 2026

Marcus

The hotel was under renovation, so things were a bit chaotic.

6/10

Pleasant

28 Jun 2026

Laurie

This place has really gone down hill. I stay here at least once per year and it gets worse every time. The staff is always nice and it was going through renovation. My room was newly renovated, but it was nasty. There were tooth picks on the floor, the mirror in the bathroom looked like it has mouthwash all over it. The floors in the bathroom had something on it. It was brown, so only one could imagine what that would be. There was hair all over the bathroom floor. The shower was filthy. The body wash was empty. The breakfast was not bad, but they got rid of the refrigerator that had the milk and yogurt. There were no forks and the poor lady who stocked the area was asking for some but the staff acted like she was asking them to hang the moon. They used to have a bar area that served free beer during the week but that’s gone now. I think I will find a different place to stay from now on which is really sad because it’s so convenient for me, but I’ve given them too many chances and have disappointed too many times. Y’all really need to step it up.

Partner

8/10

Excellent

21 Jun 2026

Keith

Would recommend this location to anyone passing through the Lexington sc area,
Quiet, clean, friendly staff!

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Tara

It was good. Nothing bad to say due to they were doing renovations. The new items were good. Body wash in bathroom was empty but I had my own. I will stay again I love the location.

Partner

4/10

Poor

18 Jun 2026

Steven

Not sure where to start. The first room
We were assigned. Well when we opened the door the room was not cleaned. Beds were not made. The next room we had to move due to a strong order. I will never stay in that establishment again. I should have gotten my money back. I strongly recommend that no one stays at this hotel.

Partner

10/10

Exceptional

28 May 2026

Matthew

Great room with plenty of space and parking

10/10

Exceptional

25 May 2026

Bryce

Great value!

6/10

Pleasant

24 May 2026

michelle

We just stayed for 1 night, bed was comfortable. The hotel was in the middle of a remodel. There was a strange odor in the hallways but the hotel staff was friendly. Would probably stay here again

Family

10/10

Exceptional

22 May 2026

dean

Clean roons. Great breakfast. Staff helpful and friendly.

6/10

Pleasant

11 May 2026

Michelle

Friendly staff, spacious room,beds and pillows uncomfortable, road noise, no bathroom fan, faulty switches, took up breakfast an hour early, renovations still in progress.. not impressed

Friends_and_family Family

2/10

Poor

10 May 2026

Matthew

I’ve been in $60 per night hotels that were cleaner. Roach legs on the sheets, all sorts of dirt and nastiness all over the floor and bathroom. Words cannot adequately describe how much this hotel owner doesn’t care about this property. They had signs for construction but I can assure you that this was not construction dirty…this was lack of care dirty.

We tried 2 different rooms and they were awful. If the other area hotels were not all full, we would have left night one.

Friends_and_family Family

2/10

Poor

08 May 2026

Sarah

The carpet and bedding didn't appear clean. I checked out immediately and went to another hotel.

Self

10/10

Exceptional

05 May 2026

Richard

Safe and convenient

Self

4/10

Poor

27 Apr 2026

Susan

This hotel is currently being refurbished. The first room I was assigned had not been vacuumed and there was debris all over the carpet. I requested to be moved. My second room’s bathroom floor appeared dirty, with dried spots of something on the floor. At this point, it was midnight and I gave up. Bathroom towels smelled clean but were damp, as if they were folded/hung when not completely dry. Bed was comfortable, but I will not stay here again.

Self

10/10

Exceptional

27 Apr 2026

Debby

Very friendly staff. Super helpful with the Masters!

8/10

Excellent

22 Apr 2026

Beth

The hotel looked nice, at first. They are under remodeling and the carpet in the hallway and elevator floors could use a sweeping and wipe down the ugly smears on the elevator walls. Our room was nice but a little more attention to the entry and bathroom floor would have been nice. The bathroom was out of Kleenex and the body wash would not pump to use.
The breakfast selection was good but, the attendant was in the backroom and what ever she was playing was louder than the TV in the breakfast area.

Partner

2/10

Poor

20 Apr 2026

Rodolfo

The room wasn’t very clean.
The hotel didn’t smell good

Partner

6/10

Pleasant

19 Apr 2026

Beverlie

Front desk upon check-in was nice. The young man was polite. The only thing he didn’t mention was the pool was not open or that they had permanently closed the bar. I booked this hotel for the all season pool & jacuzzi, yet they do not have a hot tub like the photos on the website show. The door to our room was extremely noisy but after a day or two we got use to it. The room itself was a good size with plenty of room. Went to bed the first night and the sheets were filthy. Looked like someone had oozed some type of bodily fluid under the pillows. Went to breakfast the following morning one hour and 20 minutes before it closed and there was virtually no food. I overheard a customer ask the lady if they would be bringing out more and as she’s slamming containers closed she snapped at her and said no there’s nothing more coming. At 8:30 and you stop breakfast at 10 and you gonna act like that and not bring out more food for the 20+ people we saw come in to try and eat. This same kitchen lady made it known to everyone there that her patience was being tried & she was sick of the place & cleaning up after everyone. When I got up to throw my trash away I had left my bagel/cream cheese on the table so I could grab water & she was already running over to my table complaining how people were messy & grabbed my wrapped bagel/cream cheese and threw it in the trash. When I told her I was coming back to get it that my hands were full she stated get another one. Won’t be back.

Business

2/10

Poor

06 Apr 2026

Ruth

I arrived around 8/00 on Friday night. I struggled to get to my room. I had requested a handicapped bath. It is several rooms away from the elevator. When I got to my room I had changed my clothes and discovered there was no soap bars or body wash. On Saturday I told the front desk about it and she g a ve me 6 bars of soap, 3 bottles of shampoo and 3 bottles of hair conditioner. I requested body wash but as never given any. On Sunday night I reported this to desk. On Monday morning at checkout I reported how unsatisfied I was told so sorry. On Sunday I couldn’t get the shower to work. Will not go back there. No one listens, no one cares, and no one tried to correct anything. I have stayed th we e many times as its a straight drive to my son’s house and a right turn y ty I get on interstate. 😭😭😭😭😭😭😭😭😭😭

Pet

2/10

Poor

30 Mar 2026

Teresa

The room wasn’t clean and it smells like smoke. The carpet in the hallway had paper and dirt that needed vacuuming. The bathroom floor was dirty and nothing had been wiped down. The breakfast was good and the breakfast attendant was very nice. That was my first and last time staying at this hotel. I should have just left, but I was too tired to drive.

Partner

10/10

Exceptional

29 Mar 2026

Caroline

We were very pleased with how nice the staff were and how clean the hotel was…….it was pretty full but was still quiet…….beds and pillows were comfortable……..breakfast was good!!! We would stay there again……..

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Lorraine

Room was nice and quiet

Partner

10/10

Exceptional

29 Mar 2026

Gretchen

Property was clean and quiet. Just what I needed for the one night.

Self

10/10

Exceptional

29 Mar 2026

David

Everything was perfect from top to bottom. Beautiful place and room and staff. I don't know how we got it, but the room was a suite! So much room for the price!! We praise our Father and we thank Expedia and Lexington!!

Family

4/10

Poor

28 Mar 2026

Cara

The halls in the hotel were dirty, they were not vacuumed in a long time.
The hotel smelled like cigarettes although it was supposed to be non smoking. The television didn’t work and the water in the tub backed up when you showered. I will never return and would spend more money at another hotel.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Monte

The stays that my colleagues do are for work, they work all week and it is difficult, but one of the reasons why we continue to stay is because of their staff, they always have a smile to brighten your day, and their kindness makes it a cozy place

Business Self

10/10

Exceptional

24 Mar 2026

Monte Alan

They love to stay there, it's close to the construction site where we work, it's very safe, it includes breakfast, they love that there are order and cleanliness in the room

Business Self

10/10

Exceptional

24 Mar 2026

Ricardo

I made the first reservation for my coworker, he loved the place and the prices

Business Self

10/10

Exceptional

24 Mar 2026

Ricardo

You need a nice and cozy place; you know where to go!

Business Self

4/10

Poor

23 Mar 2026

Camaro

My room was stuffy and dusty but the clerk was very nice gave Clorox wipes

2/10

Poor

23 Mar 2026

Wendy

Dirty and run down. Disgusting.

Family

10/10

Exceptional

23 Mar 2026

Denard

clean and staff very nice

Family

10/10

Exceptional

20 Mar 2026

Habtom

yes

Family_with_children

10/10

Exceptional

19 Mar 2026

Terence

People nice, hotel not good

6/10

Pleasant

17 Mar 2026

Betty

Hallways needed vacuuming; someone had smoked in the hall outside my room.

Self

6/10

Pleasant

15 Mar 2026

Brandon

Property was under construction on the floor we were on. Sawing and beating began at around 7:30 in the morning. Staff were helpful and friendly. The only complaint was the construction zone on our floor.

Family

10/10

Exceptional

14 Mar 2026

jean

Perfect location

Partner

10/10

Exceptional

12 Mar 2026

Mark

Great Value.

6/10

Pleasant

10 Mar 2026

Evita

The hotel rooms are old and beat up. I requested a room with 2 beds and a walk'in shower because I was traveling with a handicap friend. I got neither of those.

I would not recommend this hotel.

Friends

4/10

Poor

08 Mar 2026

Joe

Blinds would not close and parts of candy bar on carpet. I personally would not go back!

10/10

Exceptional

05 Mar 2026

Donna

Clean room, friendly staff

6/10

Pleasant

01 Mar 2026

Mandy

The facility is outdated. Our room had a curtain that would not lower & a bright light on the building beside us shown inside, so it was very hard to sleep.

Family_with_children

6/10

Pleasant

22 Feb 2026

Hans

Room was in good condition and staff was courteous; however, did not know they do not replace use towels, but for every other day and the room phone did not work to the front office

2/10

Poor

22 Feb 2026

Michael W

Staff was pleasant but the hotel was disgusting, was dirty,old and smelled really bad an extremely dirty there was dust everywhere bathroom was dirty and old, was highly disappointed and would not recommend that place or Orbitz

Self

10/10

Exceptional

15 Feb 2026

james

Room was clean and well prepared

Partner

2/10

Poor

05 Feb 2026

Jamie

Room had a sink that wasn't fully connected to the wall which made it fun when using it. Weird smell in room. Floor had a three inch deep hole you couldn't see because the rug covered it but is a sprained ankle wating to happen. The smoking patio was right out my window so inhaling the cigarette smoke was great since the AC/heat unit wasn't very functional. The mini fridge had a dab of black mold also. He's was hard as a rock. Other than that, not bad.

Business Self

8/10

Excellent

03 Feb 2026

Melissa

The room was clean.

Friends_and_family Family

4/10

Poor

21 Jan 2026

Gary

Room that was reserved not available when arrived, need compensated from IHG.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Velvet

Staff was super helpful and nice. Changed rooms because mini fridge was broken but front desk handled the transfer with grace and a smile.

Leisure Family

10/10

Exceptional

11 Jan 2026

Katie

Comfortable bed, great room darkening blind, and nice AC made for a very needed night's rest. Thank you. Also, hotel was one mile from the reason I had to travel in the first place. Will book again.

Business

10/10

Exceptional

02 Jan 2026

Lisa

Room was immaculate. Staff were super friendly and helpful. Breakfast offered various

10/10

Exceptional

01 Jan 2026

James

Everything was fantastic. The hotel was spotless, the people were friendly. I didn’t find anything wrong. I would give it a 10 out of 10

8/10

Excellent

29 Dec 2025

Edward

breakfast was good , coffee was week.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Connie

Not the same hotel since it was sold! Needs MAJOR cleaning-top to bottom. AC unit was so dirty in room 327 that I didn’t run it at all. I moved to a different hotel. The 9.2 rating is VERY misleading compared to its current condition.

Leisure Self

4/10

Poor

27 Dec 2025

Richard

The room we were given hadn't been cleaned. The room we were moved to didn't have a king-sized bed, which is what I requested when I booked. The thermostat in our room didn't work. The breakfast buffet was really bad. Would not stay again. The cost of the room vs its quality did not match.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Anthony

Room was clean and nice. Morning breakfast was great all employees where nice

Leisure Partner

6/10

Pleasant

24 Dec 2025

Renee

The hotel needs a refresh. It smelled of smoke and odd food smells.

Leisure Partner

2/10

Poor

21 Dec 2025

JOSEPH

The room was very musty smelling we were staying there because I have had a surgical operation to be done that Monday. You could tell the hotel was not kept up. My wife decided not to have the complementary breakfast. There was nothing to eat no eggs, no bacon. The orange juice machine was broken.

10/10

Exceptional

17 Dec 2025

Konrad

Great location

Leisure Family

8/10

Excellent

16 Dec 2025

Chalye

Our check-in after 10 1/2 hours of travel was filled with hospitality. Christina (sp) was welcoming and informative. Each room was comfortable because they were clean and welcoming with the window coverings open. Excellent room view. The pool, although not the season, is open and available for sitting around. Locked doors are a plus. The breakfast is appropriate for \"continental.\" I can not remember the spelling of the kind soul who greeted us each morning, and anytime she saw you on site, with sincere hospitality as if we were in her home. Thank you, my dear. We appreciate you. Sandy, in housekeeping, was most pleasant, funny, and did a great job in sprucing up the place. I would mention that although I don't recall everyone's name, all staff showed that southern hospitality, as it should be. Respect.

This location is advertised to be \"No Pets\" with this posted online, as well as there being a front desk placard. There were two sightings of \"service dogs\" in sweaters, featching and sniffing legs on site. Not service animals, and I am so disgusted that this is allowed. There is a real need for such. You're causing bias. I am not happy with this as there are allergies to pets in my party. This was mentioned to the front desk, who \"heard\" my grievance but mentioned that she had brought this to the attention of management and was disregarded. Our travel companion will be going to the allergist.

I have asked that management reach out to me.

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

Daniel

Room clean, staff super.

Leisure Family

10/10

Exceptional

07 Dec 2025

Jessica

Clean rooms, quiet air con and good amenities nearby.

Self

8/10

Excellent

05 Dec 2025

Gayle

Clean and spacious room.

Friends_and_family Friends

8/10

Excellent

23 Nov 2025

Vince

No complaints.

10/10

Exceptional

22 Nov 2025

Susan

Should have a working bathroom fan for us girls with hair that doesn’t agree with humidity

Leisure Self

6/10

Pleasant

21 Nov 2025

Laura

Name was changed but no remodel so far. Tape was placed over any wording that had Wingate. No body wash or conditioner was in shower. Has some mold in caulking of shower. Would have been nice to have fruit and yogurt at breakfast and the coffee is horrible. Exercise room is small and dark with one treadmill, one bike and one elliptical. They have dumbbells and one weight machine. Ok for sleeping and leaving.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Stephen

Room was great staff was great

Leisure Self

10/10

Exceptional

11 Nov 2025

Angela

The location is great. Easy on and off the highway. Plenty of places to eat and grocery store across the street. The hotel is clean and comfortable.

Partner

10/10

Exceptional

27 Oct 2025

Jessica

We enjoyed our stay, it was close to our wedding venue and they accommodated us very well!

Leisure Family_with_children

8/10

Excellent

23 Oct 2025

Jo

Really nice hotel. The staff were friendly and accommodating

8/10

Excellent

11 Oct 2025

Ruth

I have always asked for a handicapped room thinking that I was going to have a walk in shower. The tub is the tallest tub that I have ever seen. There is a huge shower chair that is too heavy for me to move and who wants to sit on a communal shower chair. Location is great for me to get to where my family is located and staff has always been pleasant.

Leisure Self

6/10

Pleasant

29 Sep 2025

lee

printer in business room does not work. The printer is a Brother brand and the computer in the business office does not recognize Brothers brand printer.

Leisure Partner

8/10

Excellent

27 Sep 2025

Cynthia

The only thing that put a damper on this stay was that the pool was closed the second day of our trip without prior warning. The staff was friendly.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2025

Lauren

Great location and great price point

Leisure Family

10/10

Exceptional

16 Sep 2025

William

Nice rooms, nice lobby setup.

Leisure Family

6/10

Pleasant

16 Sep 2025

Adam

Room smelled and front desk was not too accommodating

8/10

Excellent

14 Sep 2025

Kenneth

Staff was very friendly and helpful

Leisure Partner

10/10

Exceptional

09 Sep 2025

Josephine

Clean room. Stayed here before
Very pleased. Woman on the weekends for the breakfast is very accommodating
She makes your stay pleasurable

Leisure Family

10/10

Exceptional

07 Sep 2025

Sarah

Friendly staff, Clean, Great Breakfast

Leisure Family

10/10

Exceptional

02 Sep 2025

BETTY

The bed was very comfortable. The Continental breakfast was very good. I had a very good night's rest there. Would go back again

Leisure Partner

10/10

Exceptional

13 Aug 2025

Toby

Clean room. Comfortable beds. Nice staff. Good breakfast.

Leisure Family

10/10

Exceptional

13 Aug 2025

Jill

What was needed in well-maintained, staff were very friendly and helpful

10/10

Exceptional

10 Aug 2025

James Ashley

Great place to stay, staff are friendly and the room was clean and comfortable

Leisure Self

8/10

Excellent

08 Aug 2025

Thomas

3 day stay

The people working the kitchen were excellent. The beds were very comfortable and the internet worked fine

Partner

10/10

Exceptional

06 Aug 2025

Ranelyn

Nice room and location

10/10

Exceptional

04 Aug 2025

John

Staff was very friendly

Leisure Self

10/10

Exceptional

01 Aug 2025

Antonio

Great place to relax

Beds are always clean and comfortable.
There is always something for everyone at the food bar

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Harriet

Good location.

10/10

Exceptional

13 Jul 2025

RODNEY

Nice

Clean room. Good breakfast.

Partner

10/10

Exceptional

13 Jul 2025

LaDonna

The only issue i had with the hotel was the breakfast. The bacon was paper thin and the powder eggs were horrible. The highlight of the breakfast were the waffles, pastries, and coffee. Other than that the hotel was n prefect

10/10

Exceptional

12 Jul 2025

Allen

Very relaxing.

Partner

8/10

Excellent

29 Jun 2025

Helene

Very nice. I even left stuff in the safe and they mailed it to me right away.

Leisure