Baymont by Wyndham Columbia Northwest

6/10

Pleasant

24 Apr 2026

Rosetta

Initially I was given a room that was partially clean, however the staff immediately assigned another room. The bed was too soft for my liking butci dealt with it because it was just one night. Do not expect anything amazing for breakfast. In fact the Oj was watered down. Its not somewhere i would stay for a long period of time but for one night it was ok.

Friends

6/10

Pleasant

24 Apr 2026

Jessie

Was ok but could have been better

Business

4/10

Poor

19 Apr 2026

Christine

Called the hotel before I even left home to notify of later check in. Kept being placed on hold & finally gave up. Arrived, the guy & young lady neither seemed one bit concerned. Needed a luggage cart- ended up with laundry cart which worked out & I was thankful for since we had a lot of stuff. I did check the room for bed bugs, etc before checking in but as we stayed - I noticed things I’d missed on first glance. Pee stains on side of toilet, hairs in bathroom, stains on bathroom wall. I don’t want to know. I didn’t walk bare foot in our room & had I not been too tired to pack up all over- I’d have gone elsewhere. None of the outlets in dressing area worked. previous guest had leftover something in fridge & I later found something unidentified rottening inside the ice bucket.
Beds appeared clean & slept comfortable tho I took my own pillow & blanket. Our balcony faced the pool- which was covered & closed despite it being April & 1000 degrees in Columbia.
They also only change towels every 3 days unless you ask. They don’t provide enough towels for all that. Again- I brought my own bc my teen uses every towel that can be found every single time.
Upon checkout, I did notify the manager & was able to have some money returned. Only gave 2 stars bc of the beds & otherwise decent room. Place has potential but needs new staff. Indian owned/operated also just fyi.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Joshua

The property was horrible, The hotel was filthy and broken down, There were what appeared to
Be prostitutes hanging out front, There were men sitting on the curb drinking 18 packs of beer. The doors didn’t lock and the toilet seat was broken. We checked in and after seeing the condition we checked right back out and left to go to another hotel.

Family

4/10

Poor

17 Apr 2026

Gabriel

Not much of a breakfast menu, it’s mostly snacks. Bed bugs were present. Anything more than a night or two isn’t worth it.

Self

2/10

Poor

15 Apr 2026

Valerie

The place was dirty, broken doors, windows, and my room smelled musty. The shower floor had mole in the corners and the breakfast was HORRIBLE. The waffle iron was dirty and there was food splattered on the walls around the eating area. The entire hotel was extremely dated and the pictures must’ve been taken 10years ago. My husband and I ALWAYS book our trips via Expedia because we assume that you guys do the research to ensure that the accommodations are up to standards. Worst place I’ve stayed since I was in my twenties, and that was 35 yrs ago. Also the pool was not working and hadn’t been working for weeks. Oh!!! And the television wasn’t working either, because the WiFi wasn’t connected. Horrible Horrible Horrible

Partner

2/10

Poor

13 Apr 2026

Princeston

Requested a refund and didn’t stay room wasn’t clean

Partner

10/10

Exceptional

12 Apr 2026

Mark

good breakfast

Friends

2/10

Poor

10 Apr 2026

Jennifer

When we first got there we overhead other guest talking about how their room had blood all over, when we got ro our room we thought it was clean until we went to bed then we found note saying that the beds where not charged. We when to the front deskto tell them where they got super defensive and told my husband that he should call the cops. All we wanted was new sheets. After making our beds the smoke detector started to go off, we went back down to the front desk and all they did was give us a battery. They are very unprofessional.

Family_with_children

6/10

Pleasant

08 Apr 2026

Christie

This is the worst hotel I have stay in. Dirty, felt unsafe and definitely not Wyndam standards.
Homeless man walking around knocking on guest doors. Bugs in the room!
I should get my money back, false advertising and false reviews posted!

Family

10/10

Exceptional

07 Apr 2026

Christina

Highly recommend

10/10

Exceptional

31 Mar 2026

Muqadas

Best place ever

2/10

Poor

25 Mar 2026

Seung

The cleanliness was poor. and there was no proper disinfection, bugs were crawing on the pillows and blankets and the furnithre was broken and creaky.

2/10

Poor

23 Mar 2026

terri

I reserved this room on Expedia but paid for it on site. We got to the room and there were roaches, the wash cloths and towels were badly stained, we found 6 bedbugs and turned right around to ask for our money back..Manager refused to come to the property and said they can't refund my money. I will not be using Expedia again. That was 2 hotels in 2 days that I could not get my money back for. And their conditions were deplorable.

Family

10/10

Exceptional

22 Mar 2026

SINDAYIGAYA

Perfect Place to Stay

Self

2/10

Poor

21 Mar 2026

Emily

Not only did it smell strongly of mould but it also had roaches and other bugs. Floors disgusting, bedding was unwashed, shower curtain smelled like mildew and the shower floor was stained brown, the fridge was not cold. The last straw was the fact that when you leave the room, the door does not lock correctly. You need to shake it rigorously several times for it to lock (this is alarming as this place is not safe. I literally watched a drug deal take place in the hallway) and when you come back, the door does not unlock unless a staff member does it manually. This is very frustrating as the front desk person is very slow and takes forever to get to your room. after not being able to get into my room after walking from end of the hotel to the other to try the new key over and over I finally asked for a different room. The new bed literally had dirt and sand in it as well as prints from where someone clearly had slept. It smelled gross in there. I called the next day asking for the manager so I can get a refund and the person on the phone asked that I call back in 20 minutes because she was on the phone. Because it was nearly 5pm, I asked what time she was leaving and he said 30m. I called back 15 minutes later to find out she “just left”. Unprofessional and a waste of my time. Note: I could not call earlier as I was working since 6am, before the manager arrived. It’s very clear that this place facilitates drug deals and poor hygiene. this place needs to be shut down ASAP.

Self

4/10

Poor

20 Mar 2026

Candi

It was definitely pet friendly. Pet hair was everywhere, it smelled awful. There were dogs barking the entire night. This was just a stop on the leg of our journey and we could not wait to leave.

Family_with_children

10/10

Exceptional

17 Mar 2026

Amy

The management is extraordinary and extremely professional! A peaceful environment and relaxing atmosphere. Recommend highly!

Partner

2/10

Poor

12 Mar 2026

Stacy

Front desk was wonderful, place was disgusting!!

2/10

Poor

08 Mar 2026

Kellie

The cleaner they use on the floors is slimy. No wi-fi the entire weekend. Loud banging above. No tv couldn’t even watch a movie on my phone because it just kept buffering. Yes I called the front desk and they were no help. They didn’t even bother to ask me how my stay was when I checked out. I should have been compensating some way.

Self

10/10

Exceptional

08 Mar 2026

Amy Marie

Great!

10/10

Exceptional

08 Mar 2026

Amy Marie

Great folks!

2/10

Poor

06 Mar 2026

Jose

The clean was very darting

Self

6/10

Pleasant

04 Mar 2026

Charlene

It was nice just be aware of broken furniture. Chair was broken and I didn’t realize it until after I sat down. The chair flipped backwards and I hit my back on the floor. Notified the desk clerk of my situation I had that night before.He asked me were the wheel for the chair.I don’t know Sir didn’t realize it was broken until I sat down. Ok we want charge you. Like really?

Self

6/10

Pleasant

22 Feb 2026

BRITANY

The room was not wiped down properly walls has stains

Friends_and_family Family

8/10

Excellent

19 Feb 2026

Jerry

Check-in went fast and easy. Rooms had been recently repainted and were clean. Staff were friendly. Arrive late at night and the night clerk was friendly but preoccupied with her phone. Ice machine on our floor was empty and the elevator was temporarily out of order.

Partner

10/10

Exceptional

17 Feb 2026

Muqadas

Very nice

10/10

Exceptional

16 Feb 2026

Sydney

Nothing particularly stood out, but after staying at Motel 6 this place is like the Ritz. Reserved online and called to confirm, but wasn’t able to check in until 6 PM. Waited a bit but otherwise seamless stay.

Business Pet

6/10

Pleasant

13 Feb 2026

Daniel

1st room assigned was uncleaned, sheets dirty, beard clippings in the bathroom sink, trash cans full, dirty towels. This is at 3 am, told the front desk it would be a late arrival. So, to show up exhausted from a 10 hr trip. Room was then changed. Better but hotel needs some updates.
Positive was the breakfast it was fabulous!

Leisure

2/10

Poor

11 Feb 2026

Sandra

The staff was great, but they were bugs in my room. In my refrigerator I want to refund.

2/10

Poor

09 Feb 2026

Keith

They had roaches and the breakfast was very disappointing just bread and waffles

2/10

Poor

01 Feb 2026

DeAnte

Never checked in the room was too far out and I couldn’t get my money back.

10/10

Exceptional

19 Jan 2026

Donna

Easy quick check in. Ok room for the price

Self

2/10

Poor

18 Jan 2026

Cherise

I usually don't mind cheap hotels I know what I am paying for but this one is bed bug infested I got ate up all night long I'm glad I didn't bring my clothes inside just a heads up in the morning to anyone going here I was in room 135 on the first floor

Business

8/10

Excellent

11 Jan 2026

Elizabeth

Check in was super easy, very nice staff

10/10

Exceptional

07 Jan 2026

Eric

Clean room

Self

6/10

Pleasant

27 Dec 2025

Vincent

After booking once you get to your hotel, they ask you for $100 to get your room key. Yes you get it back, but it can be denied for a list of reasons

Business

4/10

Poor

23 Dec 2025

James

Couldn’t sit on the bed. Made for someone 6’10” tall…totally stupid arrangement. Furniture was old, worn, & stained. Staff was accommodating & courteous. Some TVs don’t work, but bathroom was neat & clean . Didn’t have time for breakfast. In room coffee machine was excellent! HVAC was more than adequate.

Self

2/10

Poor

18 Dec 2025

Arturo

Rooms were very neglected. One room smelled of cigarette smoke and was not clean. The second room had a broken door, broken light fixtures, holes in the walls and cockroaches. Staff and management failed to correct any issues so we left and found suitable accommodations.

Business_and_leisure Family

6/10

Pleasant

10 Dec 2025

Evelyn

Everything was great until our last week, we stayed here during a home remodel and the first three weeks was great but then the 4th week i booked everything the same way i always had except our room went from $60 to $100 per night overnight and I am sorry with the amount of trash and homeless people in and out and room service almost NEVER stopping in for anything and i did see a couple roaches (not badly) this place is NOT worth $100 a night. Thank God our reno finished because I was not going to be paying nearly $700 for a single week here when I could pay half that at a better rated place with an actual suite. absolutely insane especially when we washed our own towels and cleaned our own room our entire stay. Even swept and mopped our room before checking out just because that's the person I am, I dont leave messes no matter how unhappy our last week was

Partner

6/10

Pleasant

10 Dec 2025

WILLIAM

room was clean and tidy but there was no heat. looked like whoever installed the wall unit never put in the write kind of wall outlet for the heat/ac unit :(. I will say most of the rooms do NOT have this problem I just stay there a lot because it fits my budget and rooms are clean.

Business Self

2/10

Poor

10 Dec 2025

Charles

This place was absolutely filthy. The entire place smelled like something died and the bathroom was disgusting. The customer service was awful. The people working there have no respect or care for the customers staying there. The area is not family friendly and the parking lot was like something out of a horror movie with homeless people wandering throughout the area. I would never stay here again and I recommend that you stay in any other hotel.

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2025

Evelyn

Hotel gave us our privacy but was attentive to things we asked for. Despite the bad reviews online it wasn’t as dirty as some made it seem. Need more breakfast options though

Partner

8/10

Excellent

28 Nov 2025

Sheila

A dog in another room was barking a lot and a couple in another room was fitting/ fussing for quite a while. Breakfast was a joke. Bread, waffles, and cereal is not a Continental Breakfast.

Friends_and_family Family

4/10

Poor

25 Nov 2025

Girish

They did not even provide a proper breakfast. The check in process took too long, the saff were not friendly.

2/10

Poor

25 Nov 2025

Russhane

Not in good condition

2/10

Poor

24 Nov 2025

Thomas

I didn’t stay but checked out within 15 minutes due to the condition of the room. Also didn’t feel safe.

Business_and_leisure

2/10

Poor

22 Nov 2025

Gayle

Rudest staff I've ever encountered and I travel a lot!
Rooms were disgusting. After changing rooms twice (with the 2nd room worse than the 1st) I was begrudgingly given a refund. Had to find another hotel after driving 7 hours.

Self

10/10

Exceptional

20 Nov 2025

anna

Nice

10/10

Exceptional

18 Nov 2025

anna

Yes it was nice

Business Partner

2/10

Poor

17 Nov 2025

Joseph

The room had bed bugs

10/10

Exceptional

17 Nov 2025

Joseph

Friendly staff

Business Self

6/10

Pleasant

16 Nov 2025

Jeffrey

The water pressure in the shower was good. Nothing else good to say.

Partner

10/10

Exceptional

16 Nov 2025

anna

They are great

Business Partner

10/10

Exceptional

16 Nov 2025

anna

They are great

Business Partner

4/10

Poor

16 Nov 2025

Jerrie

The room was dirty- there was multiple strands of hair all over the bathroom, behind the door, beside the toilet.
The was nothing for the complimentary breakfast. No juice, no meats, no eggs, no yogurt. There was cereal, but no milk. Literally only the waffle maker & white toast.

Leisure Partner

2/10

Poor

14 Nov 2025

Kay

Did not have breakfast

Partner

2/10

Poor

12 Nov 2025

Hanna

Staff not responding to requests for refund since I didn’t stay 2nd night.

Business_and_leisure Pet

10/10

Exceptional

10 Nov 2025

anna

It was nice noone bothers you . I just didn't get my towels back today

Business_and_leisure Family

6/10

Pleasant

08 Nov 2025

Jasyn

considering it was a 55 dollar room i got what i paid for. The staff was great the room and hotel had some damage but wasnt the worst ive seen. the bed was comfortable and you couldnt hear much road noise which was nice. room was also spacious. the room did have evidence of roaches but i didnt see any live ones and no bed bugs thank god (i work in pest control i know what to look for). top blanket was pretty dirty and the couch was disgusting .water was hot and had good presssure.

Business_and_leisure Self

6/10

Pleasant

07 Nov 2025

Dora

The staff at check in could have been more friendly and tell us where the elevator was but other than that it’s has been a great experience

4/10

Poor

06 Nov 2025

Kathryn

Our room had not been cleaned. Excrement in the unflushed toilet, overflowing wastebasket, sticky surfaces. Tried to switch rooms but none available.

Business Partner

2/10

Poor

03 Nov 2025

TreVohn

Terrible staff

8/10

Excellent

30 Oct 2025

Nicholas

Yes

Leisure Family

4/10

Poor

22 Oct 2025

WILLIAM

staff is always pleasant. rooms are clean but the drains in the sinks always back up. i have reported it to management and the front desk but nothing happens. have stayed there many times as its not expensive. you get what you pay for but please fix the drains in the sinks.

Business Self

2/10

Poor

20 Oct 2025

MacKenzie

The room had mold in it. Was unable to stay in the room because of the mold smell and the visible mold everywhere as well. After emailing the manager, I got no response and failed to get a refund after requesting one due to the unsafe conditions of the room. As a mother, I cannot let my 2 year old stay in such a nasty room.

Leisure Family

2/10

Poor

19 Oct 2025

Aaron

Provide electricity so the hair dryer works. Update common areas and elevators. Have a manager on the premises so that problems can be resolved. Have maintenance staff on site the repair items. Clean the rooms properly. Put soap in the soap dispenser in the bathroom. Have kleenex in the cleanex dispenser in the bathroom.

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

Stevan

nice

Business Self

4/10

Poor

13 Oct 2025

Florence A

No pets, breakfast good.

Leisure Self

10/10

Exceptional

13 Oct 2025

Delores B

It was very nice

Business_and_leisure Partner

6/10

Pleasant

09 Oct 2025

Franklyn

Nice spot. Excellent services and personal

Leisure Family

2/10

Poor

05 Oct 2025

aretha

Bed bugs

Leisure Friends

8/10

Excellent

03 Oct 2025

Judy

Breakfast was awful,bed uncomfortable

Leisure Family

2/10

Poor

28 Sep 2025

Debra

No AC ..

Business

6/10

Pleasant

26 Sep 2025

Cynthia

Last day and night of reservation air conditioning went out, couldn’t get Front Desk to answer phone.

Business Self

6/10

Pleasant

18 Sep 2025

Talbert

They only accept cash deposits.

2/10

Poor

15 Sep 2025

Laquita

Nasty Dump

Room had a mildew smell. Floors not clean. will not stay here again

Business

2/10

Poor

14 Sep 2025

Christopher

Elevator broken down, and still had my grandmother walked up to the third floor

Leisure

4/10

Poor

06 Sep 2025

Sonny

Breakfast is NOT a buffet. It’s barely a continental. The sheets had stains on them and I was very hesitant to sleep in the bed. I didn’t want to scare my family but I was worried about bed bugs. I didn’t see any but I do have some unexplained little red itchy bumps on my leg. The room was clean enough to have somewhere to put down my stuff and go to bed…. Kind of. When we pulled and parked there were roaches scrambling around the parking lot. Didn’t see any indoors but a good exterminator seems appropriate. I’d suggest staying somewhere else.

2/10

Poor

05 Sep 2025

Kelsye

Property was filthy. There was a broken lamp in our room just laying there on the table. The balcony looked like it's never been cleaned. There was garbage all over it. We found a dirty piece of clothing behind one of the beds. The beds themselves had hair all over them once the top blanket was pulled back. The bathroom looked like it hadn't been cleaned in weeks and there were outlets all around the property that were hanging out of the wall.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Teresa

Columbia:)

Our stay was pleasant. There was an ac issue in the lobby but the staff was doing everything it could to keep guests comfortable.

Business

6/10

Pleasant

29 Aug 2025

Carolyn

Pro: Our room was acceptably clean, bed was comfortable. Cons: Unfriendly staff, pool closed, non-working ice machines, empty vending machines, TV didn't work, bedside lamp didn't work. Property just didn't look well maintained. It was ok for a one night stop but I wouldn't stay more than that and won't stay again.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Montravious

Parking

Leisure Self

8/10

Excellent

25 Aug 2025

Kevin

Place was good

2/10

Poor

19 Aug 2025

Karen

The first room they assigned me was full of mold - I asked for an alternative room which although had no signs of mold was very damp and large holes in the drapes - I tried to contact Expedia on Sunday morning as I couldn't stay there any longer and would definitely not go back nor would I recommend it. I would therefore like a refund for Sunday night as I checked out by 10.30 on Sunday morning.

Leisure Self

2/10

Poor

19 Aug 2025

Piyananda

Very durty

2/10

Poor

19 Aug 2025

Tracy

U get what you pay for & some free loading roaches

Upon walking in to the hotel I realized there was no air conditioning in the hotel lobby/breakfast area. It was terribly hot and a few loud fans were running.

Hotel appeared to be clean overall.

Once in our room, at first glance it was clean. However, once I took my shoes off the floor felt wet, like it had been cleaned and a residue was left behind. My daughter and I each picked a bed, One was so soft you literally sunk down into the mattress, the other one felt better, but after sleeping on it for two nights, I woke up with so much back/shoulder pain it definitely was not a good mattress.

The room had 2 bath towels, they were so small you could not wrap it around your body. The shower had brackets for what I knew to be for soap, shampoo and conditioner, however there were no bottles present.

When I went to the “Market” to see what they had to purchase, it was completely empty and looks like it is used for storage. The hotel receptionist stated they had no shampoos to give. I asked to borrow a pair of scissors too, and of course they didn’t have any either.

The breakfast “buffet” consisted of a waffle maker, bread, butter, syrup, froot loops, corn flakes, plain oatmeal and if you were lucky enough you may get a yogurt before the few they put out were taken. A typical juice machine and coffee were the only available beverages.

The hotel advertised a game room - I was never able to locate it. I never went to check out the pool, so I can’t comment on that.

Friends_and_family Family

2/10

Poor

15 Aug 2025

Jerry

No ac in doning area or lobby. Ice machine broken on all floors, key cards failed

6/10

Pleasant

14 Aug 2025

Kathryn

At first glance well maintained. During my day, my room did not have a fire alarm in the pool was closed because of rain. The biggest problem was they had no ice. What major hotel doesn’t have access to ice.

Leisure Self

2/10

Poor

31 Jul 2025

Christopher

It's all around bad. TV doesn't work, pool closed, dirty broken furniture. Terrible

2/10

Poor

27 Jul 2025

Bryan

Please DO NOT stay here!!!!!!

The rooms were dirty, smelly,and had mold. I had to ask for a new room 3 times. The front desk clerk got mad at me because his hotels rooms were dirty and told me he couldn't change my room anymore if the new room wasn't clean.

Business

2/10

Poor

26 Jul 2025

Veronica

ROACHES

The room we were in had lots and lots of roaches.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Mebane

Clean but needs updates

Staff was missing from desk for 20 min but once arrived everything went smoothly. Facility needs updating and the curtain was missing from half the window. The ac never really got cold.

Business

6/10

Pleasant

15 Jul 2025

Latosha

I was upset when I got there it was a hundred deposit cash ONLY. No credit card. What an inconvenience. My plan was to get up and leave for work and not checkout to get my hundred dollars back. I was only staying one night because my job had a workshop in Columbia SC. I stayed here before an it was reasonable and clean. And the deposit was on a card. I told him if i known this I would not have reserved the room. But I walked away and another person with the same issue. He booked her so I waited and he book me with no deposit. My opinion, my credit card has more than one hundred dollars... why ask for cash? The lobby was hot with no ac. The lobby had fans. The room was hot and clean. The ac did work in the room. It was just cut off and hot in the beginning. The couch needed to be thrown away! It was dirty and worn out. No pool. The pool was green. Bed was clean and comfortable. The bathroom was decent... Dove products. It did it job for one night for me. The workshop was a 5 minute drive...

Business Self

2/10

Poor

13 Jul 2025

Tereasa

When we arrived they wanted a cash only deposit, then after giving it they refused to give me a receipt. Then when we got to the room it was disgusting. Very falsely advertised on here. DO NOT book this property. Sheets and towels were stained, everything was rusted and it was very run down. There was even a booger on the phone. I am thankful the guy at check in was nice enough to give me a full refund because I could not stay there.

Leisure Family

2/10

Poor

05 Jul 2025

Dawn

Didn't like anything worst place I ever stayed

Leisure Family_with_children

2/10

Poor

30 Jun 2025

Dawn

Nothing good about it dóors don't lock very racist pool on concrete at pool little boy at pool with privite out have a lobby but want let u set in it no juice or hardly nothing for breakfast very bad hotel will never come back

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Kimberly

Always liked coming here. Clean comfortable and great price

Leisure

4/10

Poor

27 Jun 2025

Sheltiqua

Unacceptable conditions.

Leisure Family_with_children

6/10

Pleasant

27 Jun 2025

Sheltiqua

My Tv didn’t work for the first night. I asked the front desk for assistance and was told the technician lives on the property but was not there. The next day the two managers came in and they fixed the television.

The pool was not cleaned for the next day, it had all kinds of bugs and plant debris everywhere in the pool.

Beds had stains on them in multiple places that resembled dried blood.

Leisure Family_with_children