Name: Baymont by Wyndham Columbia Northwest
Address: 347 Zimalcrest Drive, Columbia, 29210, US

4/10

Poor

05 Aug 2026

Krishnan

There were cockroaches in the room. The sound proofing of the rooms is terrible. You can hear all conversations in other rooms and as such difficult to sleep during the night. The tv remote control was not working. Needed to get new batteries from the front desk. No oatmeal packets in the breakfast area. Finally, it seems to be a shady hotel with cops activity.

The hotel is certainly economical. However, it is not worth to save money this way considering the huge inconveniences you face at this hotel. Keep away.

4/10

Poor

02 Aug 2026

Charles

Terrible tv didn't work phonecin room didn't work

4/10

Poor

01 Aug 2026

Ryan

Property is currently under renovation.

10/10

Exceptional

31 Jul 2026

Craig

Shannon is the best worker at a hotel I have ever seen or meet. Thank u

10/10

Exceptional

31 Jul 2026

craig

Shannon is amazing evening staff she is always there and amazing at her job, thank u I will always book here because of her

6/10

Pleasant

31 Jul 2026

Richard

The price was low but reasonable due to the condition and apparently ongoing renovations.
The breakfast was not up to normal expectations. The only options were waffles and toast. They did have a few fresh apples two of the 4 mornings. The coffee was usually empty but the staff would immediately work to make more when asked. The house keeping staff and front desk personnel were very friendly and accommodating.
I would definitely stay here again if I am traveling alone.

10/10

Exceptional

30 Jul 2026

Jessica

Great!

10/10

Exceptional

29 Jul 2026

Craig

First of all Shannon I believe is her name but she is not ally there in evening when I go in, 6pm ish and she has been amazing and helps in every way, live her if I owned a hotel I would hire and promote her to manager and have her run the place. She will be the reason I keep on using Baymont Inn

2/10

Poor

28 Jul 2026

Diane

The pool was closed, and the carpet in the halls was filthy, doors glass dirty I did not stay. I left

2/10

Poor

25 Jul 2026

Diane

I did not stay the pool was down . And there were some problems w the rooms. So went somewhere else. I really wanted a pool.

6/10

Pleasant

24 Jul 2026

Laura Jean

The floors were filthy. Sheets were damp. Breakfast was mostly carbs. The iron and ironing board were appreciated. But I would not go back to this Baymont in Columbia.

6/10

Pleasant

23 Jul 2026

lolita

The staff was friendly. And the breakfast was good.

The room smelled clean, however there were some unclean parts behind the bathroom door which who knows how long it had been there and there were cigarette butts on the balcony, even though it was supposed to be nonsmoking.

The pool was unfortunately out of use which was not stated online prior to booking and it is a little far from things.

The room served the purpose of a place to stay overnight and the family felt comfortable there.

4/10

Poor

22 Jul 2026

Valery

Our room was poorly cleaned when we arrived. there was hair between the sheets, there was a hole in the bathroom door with more hair stuck into it. Pool was out of service, no AC around the building and the one from the room wasn't really cooling much, the lady at the front desk was good, before check in i asked if i could upgrade the room but there wasn't really any bigger rooms available at the time but that's fine

2/10

Poor

20 Jul 2026

Daniel

The property wasn’t clean and there were roaches in my room getting into my food. I immediately checkout and went found another hotel. I will never book here again and the people at the front desk didn’t even seemed concerned.

Self

2/10

Poor

19 Jul 2026

Tez

Nothing was good

10/10

Exceptional

17 Jul 2026

MARY

This was a 4/3 stay for myself and family. I booked 4 rooms had a couple of issues but it was nothing for Shannon the Front desk person to sort out. She really went above and beyond to make sure things were handled. She honestly did amazing.
Parking was convenient, I didn’t get a chance to try the breakfast but I hear it was good.

Friends_and_family Family

2/10

Poor

17 Jul 2026

aquilla

There was a lady named Mrs. Sharon she was so nice but other then that the hotel is terrible and nasty there was roaches in the room the microwave was not working there was dirt spots on the pillows & sheets it smelled like smoke in the hallways I will NEVER come back to this hotel EVER!!! ALSO the Pool was closed ….

Friends_and_family Family

2/10

Poor

16 Jul 2026

Jocelyn

Soo i actually book this hotel because on the pictures looked amazing and rooms looked clean pool looked nice but it was all false advertisement. I was so disappointed when i got there the pool was out of service that was one and then i was like cool its ok ill figure it out then i went to my room to the biggest disappointment i seen 2 roaches. I didnt even fully go in i went downstairs i told them to please cancel my reservation. But the front desk lady was really nice and understood but never again would i book there..

Family_with_children

10/10

Exceptional

15 Jul 2026

Craig

Get the pool going and one room had a broken chair and been there a few times, throw it out and replace it and get the dang pool clean and working come on it's SC . Let us swim

Self

2/10

Poor

15 Jul 2026

Candace

Firstly, the hotel room was not confirmed by the location, so when i got there i did not have a room. hotels.com tried to reach the hotel, and right in front of me, the receptionist told them to call back in 20 minutes because she was overwhelmed. the lobby was humid and seemed like the air conditioning was on the fritz. We finally got a room, and they were able to honor our rate that was originally given to us. the room was humid and moist (the room has a mildew smell). I found hair in my bed, most likely from them not changing the sheets after the last occupant. I found a used eyelash in my shower; the shower water did not drain well (at least 3 inches of water in the tub as we were showering), the balcony door was falling apart, the handle was broken, we had trouble opening it. when we were able to open it, we found that the Air conditioner was falling apart on the outside, the one chair was so stained and dirty, we were afraid to sit on it. The pool was dirty, so no one swam. the outdoor \"play\" area that my children were looking forward to use, looked like it had leaves from the Fall, deteriorating in puddles of water. it was not well-maintained or usuable.
Lastly, i wasnt prepared to share the breakfast area with the local homeless community. although i was happy to see that they were eating. but if you're traveling with children, be prepared. some individuals were tweaking.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Elda

Their rooms were disgusting. There was hair all over the room the towels in the bathroom there was a lot of hair stuck to the wall. The sheets were stained and dirty. There was various ceiling tiles missing all the doors, except the front and the back were broken. The floors were gross. The pool wasn't working. The laundry wasn't working. The TV wasn't working top it all off the housekeeper was laying on the couch in the lobby, as if she was at home laying down the breakfast. Had one option I get it was light. Overall horrible experience.

Family_with_children

8/10

Excellent

08 Jul 2026

Gary

Staff was friendly and professional Room was fine except for the three cockroaches we killed

Partner

4/10

Poor

07 Jul 2026

Suresh R

Some of the staff are friendly

Self

4/10

Poor

04 Jul 2026

Jaquar

This hotel was dirty. The room smelled of mildew. They advertise a pool that’s inoperable.

Self

8/10

Excellent

01 Jul 2026

Craig

The property is dated a little bit but huge and the rooms r great size and clean for most part, and price of room was very very good, low price and very clean for price. I have spent double the money for a dirty room. Pool wasn't open which is why 4 stars and not 5, and the Continental breakfast was a little weak but still it's free. And the 2 chairs on my balcony, one was completely ripped and beer can smashed in corner from previous guests but wasn't cleaned all the way thru. But I understand also, bed was good, shower and bathroom completely clean and felt very comfortable

Self

2/10

Poor

28 Jun 2026

Keith

This was probably a nice hotel in the past. The lobby looks nice, but then it goes downhill quickly. Doors to the outside are padlocked. Rooms were dirty, my first room was absolutely filthy, I asked for another room and the one worker at the front desk took forever to get us a slightly better room. By better I mean it did not have food on the floors and candy melted to the dresser and drawers. He said it was the only room available. So, I did not complain that the toilet ran and the shower sprayed water out of the back of the showerhead and onto the ceiling. Not to mention, he checked this room before giving it to me and it met his standards but had a dirty towel laying on the floor and the smoke alarm had been ripped out of the wall. The two other rooms that were with us had plastic bags on the smoke alarms and cigarette butts in the room. There are also some shady characters roaming the grounds. When I checked in a lady came back with her keys and said I am not staying here and left.

Friends

2/10

Poor

24 Jun 2026

Leslie

Pool was closed, rooms need complete renovation. Had to switch rooms as bed was unmade and tub drain was clogged. Second room bed was better, tub drain still slow. Furniture needs cleaning. Breakfast was waffles, bread, yogurt and cereal. Not close to a buffett!. Entire hotel needs renovation to be completed. 5 out of 6 icemakers defective or missing.

Partner

6/10

Pleasant

22 Jun 2026

Bethany

Upon check in there was only one desk associate, she was polite but the staff as a whole was unhelpful. First night the fire alarm went off 6 times with no warning, all were false alarms and no staff came outside to tell us this. When inquiring after the fact we weren’t offered any reimbursement or explanation. The property looks nothing like the pictures on the website and smells completely of mildew. The bathrooms were moldy and housekeeping only comes if requested through a QR code on the back of the door. Terrible experience as a whole.

Family

4/10

Poor

20 Jun 2026

Eenest

The couch in the room was dirty, but like some kind of stains on the couch dog sitting on the couch the outdoor pool area just nasty supposed to check in at 3 o’clock took me almost 2 hours to check in because they didn’t have nobody to. they had many people to clean the rooms. It’s just not organize. It was OK for the price, but you couldn’t sit on the patio the dock because the chairs was rotten.

Business Self

8/10

Excellent

18 Jun 2026

Joseph

The lady who checked me in was a recent/new employee; but you could not tell. She was so very accommodating. She saw that I was breathing a little heavy (I have COPD), and she was just so attentive and helpful in getting me checked in. When the first room was too far for me to walk, she switched my room, programmed a new key and brought it out to my car. She didn’t want me to have to trek back inside to the front desk.

Self

2/10

Poor

16 Jun 2026

Paul

The facility is under construction while under full operation.

Family

10/10

Exceptional

15 Jun 2026

Leroy

Nice place with amazing staff. They went over and beyond. Highly recommend staying at Baymont with good breakfast options.

Self

6/10

Pleasant

15 Jun 2026

Jason

Hotel is being renovated according to mgt, so check back with them. Pool is closed, game room is gone. Public areas are in very poor shape. Non working entrance doors, damage to walls and floor. Room itself was updatedn bed was very comfy. Room was spotless. Location was nice also. Honestly was worth the price compared to others in the area. Just check for updates before booking.

Friends_and_family Family

2/10

Poor

12 Jun 2026

Araceli

Rooms were disgusting. ALL of the towels provided (even replacements) smelled weird and were yellowish. Fire alarms kept going off during our stay. At one point within three hours of our stay, the alarm went off 7 times!! The alarms continued into the next day. They did not have room keys available. Amenities were not provided as advertised. (Could not get a photo of the pool sign explaining it has been unavailable since 06/08/2026.)

Family

4/10

Poor

12 Jun 2026

Brandi

The staff was nice but the overall hotel was nothing like it looked online. There were roaches in my room, the bed looked sat on and there were dirty socks behind the chair. I asked for another room but the front desk only offered bug spray. Breakfast was not all that great but it was there and the pool being closed was not mentioned online or at the front desk.
Again most of the staff was nice and polite, I will not stay again

Friends

4/10

Poor

12 Jun 2026

Andrew

If you want cheap - and absolutely no need for cleanliness, kind staff, safety or any type of maintenance this is your place! It smells like urine at all the entrances, folks leave the ‘secured’ doors open with rocks or a can of soup. The bedroom was absolutely filthy. Everything was dirty, dingy, stains on the walls and furniture . I’m not convinced that the towels or sheets were clean. The room smelled like mold (the filter was dusty) and the towels in the bathroom smelled. The fire alarm went off at 12:30am and not one person from the management did a walk around or safety check. I went downstairs and the front desk person just said it’s been going on and off all day and it was fine to go back to our room. It continued to go on and off until 7am. Please spend a little more and stay someplace else - this place is terrible!!!

Self

8/10

Excellent

11 Jun 2026

Katherine

Room was very clean. Staff very nice. Gave us alot of info. What they didn’t tell us was there was a $100 deposit due. It would be nice if that
Was on the website. Breakfast was waffles coffee and juice. Nothing special but perfect for kids.

Friends_and_family Friends

2/10

Poor

10 Jun 2026

Jared

Not a good experience. You can start to see the issues even before venturing inside.

Self

10/10

Exceptional

09 Jun 2026

joanne

My room was very clean my grand daughters room was not as clean plus it smelled like weed they said the pool was open but when we went their it was locked but the staff was super

Friends_and_family Family

2/10

Poor

06 Jun 2026

Jacqueline

There were four parties waiting to check in and only one clerk at the desk, it seemed like he did not know how to proceed thru the process he was very slow. First we were told that the pool was closed no explanation was given.
We checked in went into the rooms look
.. Room #1 had black mold on the bathroom walls. The shower curtain had tears in it.The refrigerator was packed with dirty ice..looks like the has not been cleaned for many days
Room #2 had towels with dark stains and they were smelly.
Room 3 had dirt and stains on the floor
We could not stay one more minute in that place. May I also point out that black mold is deadly .
We went to the front desk and explained why we cannot stay in a place as unkept as this. The clerk apologized lightly and offered a refund.
We we appalled at this experience it was a very busy week for the area most hotels were booked we found a hotel with price at 3 times of what we anticipated to pay. It was a horrible experience.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Elizbeth

Había cucarachas en el cuarto, el baño y todo el cuarto. El desayuno fue solo pan, jugo y café. Para mis expectativas no cumple.
El elevador se quedaba cerrado y las alfombras sucias.
La piscina no funcionaba. En general muy mal. No lo recomiendo

Family

10/10

Exceptional

06 Jun 2026

Joiquim

Very nice and tidy. Good professional staff.

2/10

Poor

05 Jun 2026

Danelys

Place was not clean. There was roaches in the room. Hallways smell like humidity. They Never came to change sheets, trash cans or leave clean towels. Police was there twice. Pool was not open. Not a lot of options for breakfast.

Family_with_children

2/10

Poor

03 Jun 2026

Shalaya

The bed was nice but the tub didn't work in the first room and counters weren't clean.
Got transfer to another room and it was ok but not clean I ha to wipe everything down before even using anything

Self

10/10

Exceptional

01 Jun 2026

MacKenzie

The staff was lovely, and everything was well organized and appeasing. I would love to stay again!

Partner

2/10

Poor

31 May 2026

Patrick

EXTREMELY unhappy with my stay. It was NEVER disclosed that the pool was closed. And also not disclosed that the fitness room was also closed. Roaches in the bathroom as well. I asked for the owner to contact me. If I do not hear back from you, I will be contacting both Expedia AND my credit card company with a complaint. Had it been disclosed that the pool and the fitness room were closed I would have booked my stay at another hotel.

Friends

4/10

Poor

27 May 2026

Eliud

1. At check in the coffee in the was water .
2. Unable to watch regular channels on tv, all they had was streaming TV. When all I wanted was watch was the NBA PLAYOFFS on regular TV. For 4 days I couldn't watch regular channels.
3. I booked the for 4 days everytime I went out in evening I to go back down (3rd fl) to the front desk to reactivate the room card because they DEACTIVATED the card every day (,imagine that).
4. As much as I travel I have never seen a hotel breakfast with so little breakfast items.
5. I asked the owner/general if the fitnees room is open she yes, when get to FR a sign on the door reads FR TEMPORARY CLOSE. When back to the front desk the \"OWNER \" stated is just one machine that's working .
6. Everytime I get off the elevator and get back on the exit door is always propped open with the mat. That's telling me anybody can come and go. And is major security problem.
I have no idea what your standards are for a hotel for you to recommend them for a stay. I will definitely will not go back and importantly I will not recommend it to family and friends.

Self

8/10

Excellent

25 May 2026

Leah

Clean room. Hotel is doing an amazing job with renovations and upgrades as time moves on.

Partner

2/10

Poor

17 May 2026

Christina

had to switch rooms twice one tv was broken the other room no shower head and the last room we had there was cockroaches

Partner

2/10

Poor

14 May 2026

Virginia

I was charged for a nights stay after canceling the reservation with Expedia whom I booked the stay with in plenty of time to avoid the charge. You can be sure that I will never use Expedia or book a room through Baymont again. As a pilot, I'm aware of the penalties for not canceling a reservation having stayed in hotels all my working life.

Family

4/10

Poor

12 May 2026

Ladiane

It wasn’t in a desirable area but that’s not something that bothers me.
*elevator was shady
*toilet didn’t flush properly
*shower held water
*no remote in room
*balcony door broke and didn’t lock
*defects all over the room from shady repairs
*no reasonable coffee maker
*no microwave
ANY PRICE WOULD BE AN OVER PRICE FOR THIS PLACE

Self

2/10

Poor

10 May 2026

Marquita

The breakfast was breakfast my room was dirty towels were dirty didn't get any room service sink was clogged up had to get moved to another room slide door didn't open to the balcony hair was in the sink hair was on top of the sink hair was in the tub dirty stain in the tub wasn't clean at all gave me towel that's supposed to been clean that was dirty no more for me will not recommend anyone to stay there

Family_with_children

4/10

Poor

10 May 2026

Joanne

This hotel is in bad need of repairs and updates. The furniture in our room was so old and dirty i didn't want to sit on it (put a towel on the chair). The floors were not clean...hair at edges of bathroom floor. Cabinets has broken weed peeling off. Bed sheet had a long hair on it. Room smelled musty. Gross!

Friends_and_family Friends

2/10

Poor

09 May 2026

Tammy

Very unclean there was a cockroach in my room. The sheets were dirty. We had a handicap person with us. The elevator was broken and we were never given a different room. We booked a double bedroom and ended up having to be split up into two separate rooms because they couldn’t accommodate the pool was broken with no prior notification.

Family_with_children

4/10

Poor

09 May 2026

Vatogna

The room was average at best.

Self

2/10

Poor

09 May 2026

Anita

So my family and I stayed at this hotel because we were there for our son‘s graduation from Boot Camp however, not knowing the area in the location the Baymont where we live is usually a pretty decent hotel unfortunately, this hotel the property was poorly maintained the room smell of mold there were mold spot in the hallway ceiling. The gym was not accessible pretty much all the doors where you would expect to be able to park it be closer to your room we’re pretty much out of order. The staff otherwise was very friendly. Very willing to be helpful. Very very hospitable. The hotel itself was just horrible horrible horrible horrible. The only good thing about it. Was that it put us close to the base for graduation. I don’t see why this hotel is able to take bookings because it is unlivable and the cleaning was not even clean and in our particular room we found what would be rappers that you would use to roll weed will we have a great experience with the food in South Carolina was amazing and we met decent people that were staying at the hotel that were also sharing the same sentiment as this review

Family_with_children

10/10

Exceptional

08 May 2026

Evelina

Great property to sleep over when traveling- quiet and the bed was actually very comfy!! If I am in the area again- I am coming back for sure!! Staff was very nice and accommodating

2/10

Poor

08 May 2026

Elizabeth

Nasty...nasty....nasty! This property was not maintained at all. Cockroaches running around, mold in rooms, patio doors that didn't open, pool and fitness rooms not available to use as advertised and the rudest manager ever. This place was so bad we left a day early and didn't get so much as an apology from management let alone a refund. I do NOT advise that anyone stay here.

Family_with_children

2/10

Poor

08 May 2026

Anthony

Stay somewhere else.

10/10

Exceptional

05 May 2026

Kelvin

Everything was nice and clean. Breakfast could be a little better but everything else was great!!!

Self

2/10

Poor

05 May 2026

Taylor

Our room wasn’t ready when we got there and there was taco bell and trash everywhere, we had to wait for a new one. The roofs were coming off, there was no pool or hangout area all covered and nasty. And the place smelled like smoke. When we got into our room the pillows were small and flat like everyone had used them. The balcony door had a hole in it to open it and it still wouldn’t open. There were stains on the sheets we had a fitted sheet to cover the bed. and when we asked for toliet paper we only got it after we asked again. And definitely pet friendly you can see that.

Partner

10/10

Exceptional

04 May 2026

SINDAYIGAYA

The clean room was perfect and the bed

Self

2/10

Poor

03 May 2026

Charlton

The place was infested with roaches. I killed at least 20 in a 2 night stay. The 1st 2 rooms I was assigned already had guest in them. DO NOT STAY HERE!

Friends_and_family Family

2/10

Poor

03 May 2026

Randi

Pool was closed, thankfully really. It was so dirty I didn't even acknowledge if there was breakfast which is what I filter by in the first place. Floors, walls, everything was dirty. Vending machines all empty/broken. Pics in Ad are 100% misleading.

Family

2/10

Poor

02 May 2026

Faye

I hated this place…let me count the ways…the floors were dirty…they were out of soap and toilet tissue… there was intermittent wi/fi connection so it was almost impossible to watch tv because it just kept buffering. The outside grounds were littered and not cleaned up during my stay. The breakfast was a joke. They had a 4 slice toaster but only 2 sides worked and it only toasted one side, you had to flip it over to get the other side toasted. It is a nice facility with great potential but obviously a management problem.

Partner

6/10

Pleasant

29 Apr 2026

Peter

Yes the breafast it was good

Partner

6/10

Pleasant

24 Apr 2026

Rosetta

Initially I was given a room that was partially clean, however the staff immediately assigned another room. The bed was too soft for my liking butci dealt with it because it was just one night. Do not expect anything amazing for breakfast. In fact the Oj was watered down. Its not somewhere i would stay for a long period of time but for one night it was ok.

Friends

6/10

Pleasant

24 Apr 2026

Jessie

Was ok but could have been better

Business

4/10

Poor

19 Apr 2026

Christine

Called the hotel before I even left home to notify of later check in. Kept being placed on hold & finally gave up. Arrived, the guy & young lady neither seemed one bit concerned. Needed a luggage cart- ended up with laundry cart which worked out & I was thankful for since we had a lot of stuff. I did check the room for bed bugs, etc before checking in but as we stayed - I noticed things I’d missed on first glance. Pee stains on side of toilet, hairs in bathroom, stains on bathroom wall. I don’t want to know. I didn’t walk bare foot in our room & had I not been too tired to pack up all over- I’d have gone elsewhere. None of the outlets in dressing area worked. previous guest had leftover something in fridge & I later found something unidentified rottening inside the ice bucket.
Beds appeared clean & slept comfortable tho I took my own pillow & blanket. Our balcony faced the pool- which was covered & closed despite it being April & 1000 degrees in Columbia.
They also only change towels every 3 days unless you ask. They don’t provide enough towels for all that. Again- I brought my own bc my teen uses every towel that can be found every single time.
Upon checkout, I did notify the manager & was able to have some money returned. Only gave 2 stars bc of the beds & otherwise decent room. Place has potential but needs new staff. Indian owned/operated also just fyi.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Joshua

The property was horrible, The hotel was filthy and broken down, There were what appeared to
Be prostitutes hanging out front, There were men sitting on the curb drinking 18 packs of beer. The doors didn’t lock and the toilet seat was broken. We checked in and after seeing the condition we checked right back out and left to go to another hotel.

Family

4/10

Poor

17 Apr 2026

Gabriel

Not much of a breakfast menu, it’s mostly snacks. Bed bugs were present. Anything more than a night or two isn’t worth it.

Self

2/10

Poor

15 Apr 2026

Valerie

The place was dirty, broken doors, windows, and my room smelled musty. The shower floor had mole in the corners and the breakfast was HORRIBLE. The waffle iron was dirty and there was food splattered on the walls around the eating area. The entire hotel was extremely dated and the pictures must’ve been taken 10years ago. My husband and I ALWAYS book our trips via Expedia because we assume that you guys do the research to ensure that the accommodations are up to standards. Worst place I’ve stayed since I was in my twenties, and that was 35 yrs ago. Also the pool was not working and hadn’t been working for weeks. Oh!!! And the television wasn’t working either, because the WiFi wasn’t connected. Horrible Horrible Horrible

Partner

2/10

Poor

13 Apr 2026

Princeston

Requested a refund and didn’t stay room wasn’t clean

Partner

10/10

Exceptional

12 Apr 2026

Mark

good breakfast

Friends

2/10

Poor

10 Apr 2026

Jennifer

When we first got there we overhead other guest talking about how their room had blood all over, when we got ro our room we thought it was clean until we went to bed then we found note saying that the beds where not charged. We when to the front deskto tell them where they got super defensive and told my husband that he should call the cops. All we wanted was new sheets. After making our beds the smoke detector started to go off, we went back down to the front desk and all they did was give us a battery. They are very unprofessional.

Family_with_children

6/10

Pleasant

08 Apr 2026

Christie

This is the worst hotel I have stay in. Dirty, felt unsafe and definitely not Wyndam standards.
Homeless man walking around knocking on guest doors. Bugs in the room!
I should get my money back, false advertising and false reviews posted!

Family

10/10

Exceptional

07 Apr 2026

Christina

Highly recommend

10/10

Exceptional

31 Mar 2026

Muqadas

Best place ever

2/10

Poor

25 Mar 2026

Seung

The cleanliness was poor. and there was no proper disinfection, bugs were crawing on the pillows and blankets and the furnithre was broken and creaky.

2/10

Poor

23 Mar 2026

terri

I reserved this room on Expedia but paid for it on site. We got to the room and there were roaches, the wash cloths and towels were badly stained, we found 6 bedbugs and turned right around to ask for our money back..Manager refused to come to the property and said they can't refund my money. I will not be using Expedia again. That was 2 hotels in 2 days that I could not get my money back for. And their conditions were deplorable.

Family

10/10

Exceptional

22 Mar 2026

SINDAYIGAYA

Perfect Place to Stay

Self

2/10

Poor

21 Mar 2026

Emily

Not only did it smell strongly of mould but it also had roaches and other bugs. Floors disgusting, bedding was unwashed, shower curtain smelled like mildew and the shower floor was stained brown, the fridge was not cold. The last straw was the fact that when you leave the room, the door does not lock correctly. You need to shake it rigorously several times for it to lock (this is alarming as this place is not safe. I literally watched a drug deal take place in the hallway) and when you come back, the door does not unlock unless a staff member does it manually. This is very frustrating as the front desk person is very slow and takes forever to get to your room. after not being able to get into my room after walking from end of the hotel to the other to try the new key over and over I finally asked for a different room. The new bed literally had dirt and sand in it as well as prints from where someone clearly had slept. It smelled gross in there. I called the next day asking for the manager so I can get a refund and the person on the phone asked that I call back in 20 minutes because she was on the phone. Because it was nearly 5pm, I asked what time she was leaving and he said 30m. I called back 15 minutes later to find out she “just left”. Unprofessional and a waste of my time. Note: I could not call earlier as I was working since 6am, before the manager arrived. It’s very clear that this place facilitates drug deals and poor hygiene. this place needs to be shut down ASAP.

Self

4/10

Poor

20 Mar 2026

Candi

It was definitely pet friendly. Pet hair was everywhere, it smelled awful. There were dogs barking the entire night. This was just a stop on the leg of our journey and we could not wait to leave.

Family_with_children

10/10

Exceptional

17 Mar 2026

Amy

The management is extraordinary and extremely professional! A peaceful environment and relaxing atmosphere. Recommend highly!

Partner

2/10

Poor

12 Mar 2026

Stacy

Front desk was wonderful, place was disgusting!!

2/10

Poor

08 Mar 2026

Kellie

The cleaner they use on the floors is slimy. No wi-fi the entire weekend. Loud banging above. No tv couldn’t even watch a movie on my phone because it just kept buffering. Yes I called the front desk and they were no help. They didn’t even bother to ask me how my stay was when I checked out. I should have been compensating some way.

Self

10/10

Exceptional

08 Mar 2026

Amy Marie

Great!

10/10

Exceptional

08 Mar 2026

Amy Marie

Great folks!

2/10

Poor

06 Mar 2026

Jose

The clean was very darting

Self

6/10

Pleasant

04 Mar 2026

Charlene

It was nice just be aware of broken furniture. Chair was broken and I didn’t realize it until after I sat down. The chair flipped backwards and I hit my back on the floor. Notified the desk clerk of my situation I had that night before.He asked me were the wheel for the chair.I don’t know Sir didn’t realize it was broken until I sat down. Ok we want charge you. Like really?

Self

6/10

Pleasant

22 Feb 2026

BRITANY

The room was not wiped down properly walls has stains

Friends_and_family Family

8/10

Excellent

19 Feb 2026

Jerry

Check-in went fast and easy. Rooms had been recently repainted and were clean. Staff were friendly. Arrive late at night and the night clerk was friendly but preoccupied with her phone. Ice machine on our floor was empty and the elevator was temporarily out of order.

Partner

10/10

Exceptional

17 Feb 2026

Muqadas

Very nice

10/10

Exceptional

16 Feb 2026

Sydney

Nothing particularly stood out, but after staying at Motel 6 this place is like the Ritz. Reserved online and called to confirm, but wasn’t able to check in until 6 PM. Waited a bit but otherwise seamless stay.

Business Pet

6/10

Pleasant

13 Feb 2026

Daniel

1st room assigned was uncleaned, sheets dirty, beard clippings in the bathroom sink, trash cans full, dirty towels. This is at 3 am, told the front desk it would be a late arrival. So, to show up exhausted from a 10 hr trip. Room was then changed. Better but hotel needs some updates.
Positive was the breakfast it was fabulous!

Leisure

2/10

Poor

11 Feb 2026

Sandra

The staff was great, but they were bugs in my room. In my refrigerator I want to refund.

2/10

Poor

09 Feb 2026

Keith

They had roaches and the breakfast was very disappointing just bread and waffles

2/10

Poor

01 Feb 2026

DeAnte

Never checked in the room was too far out and I couldn’t get my money back.

10/10

Exceptional

19 Jan 2026

Donna

Easy quick check in. Ok room for the price

Self

2/10

Poor

18 Jan 2026

Cherise

I usually don't mind cheap hotels I know what I am paying for but this one is bed bug infested I got ate up all night long I'm glad I didn't bring my clothes inside just a heads up in the morning to anyone going here I was in room 135 on the first floor

Business