Rebecca
The women's bathroom in the lobby by the kitchen was not clean. It had dried feces on the seat and the floor was gross. The room's blinds were broken and the shower glass and corners were not clean.
The first night we were awakened to loud banging above us, suitcases slamming to the floor, doors slamming, loud banging footsteps, items thrown against the wall, etc. It continued for around two hours before we called down to the desk only to be told that the guests above us had just checked in about 10 to 15 minutes and to give them time to get settled, lies ( Just say you didn't want to confront the guests). The restaurant food was not good and was way overpriced for the portion size and non flavor. The hotel parking lot charges you $20 a day and doesn't have enough spaces for the first floor guests alone. They have valet parking which is directly beside the main hotel parking divided by some hedge bushes. They charge you $24.99 for a valet worker to drive your vehicle around the hedge bushes to the other part of the lot instead of cutting down the hedge bushes to have access to the lot they already own or lease. We were not impressed given it was right at the outskirts of downtown and close to USC and we will not be returning.
The only positive was the tall young African American gentleman that was at the front desk to check people in and the valet workers. They were knowledgeable about the area and had kind attitudes.
The first night we were awakened to loud banging above us, suitcases slamming to the floor, doors slamming, loud banging footsteps, items thrown against the wall, etc. It continued for around two hours before we called down to the desk only to be told that the guests above us had just checked in about 10 to 15 minutes and to give them time to get settled, lies ( Just say you didn't want to confront the guests). The restaurant food was not good and was way overpriced for the portion size and non flavor. The hotel parking lot charges you $20 a day and doesn't have enough spaces for the first floor guests alone. They have valet parking which is directly beside the main hotel parking divided by some hedge bushes. They charge you $24.99 for a valet worker to drive your vehicle around the hedge bushes to the other part of the lot instead of cutting down the hedge bushes to have access to the lot they already own or lease. We were not impressed given it was right at the outskirts of downtown and close to USC and we will not be returning.
The only positive was the tall young African American gentleman that was at the front desk to check people in and the valet workers. They were knowledgeable about the area and had kind attitudes.
