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Tru by Hilton Columbia Downtown

Columbia - SC · United States

400 Gervais StreetView location

9.4/10Excellent966 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Columbia Downtown

Daily Mandatory Charge includes: Destination Marketing FeeDaily Mandatory Charge includes: Destination Marketing FeeOur Tru is in Downtown Columbia and within one mile of Colonial Life Arena, The Vista Entertainment District, and University of South Carolina, as well as various local restaurants.

Local Columbia attractions like the Riverbanks Zoo are less than five minutes away. Fort Jackson is a 20-minute drive. Enjoy our fitness center, free WiFi, and free hot breakfast each morning with a Top It bar featuring over 30 toppings.

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With a stay at Tru By Hilton Columbia Downtown in Columbia (Downtown Columbia), you'll be within a 5-minute drive of University of South Carolina and Columbia Metropolitan Convention Center. This hotel is 7 mi (11.3 km) from Fort Jackson and 1 mi (1.5 km) from Colonial Life Arena.

Make yourself at home in one of the guestrooms featuring microwaves. Featured amenities include a business center and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Business facilities

Check-in and check-out

Check-in from 14:00
Check-in until Anytime
Check-out until 12:00

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Optional fees
    • Self parking fee: USD 12 per day (in/out privileges)
    • Pet fee: USD 75 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Nearby attractions

EdVenture Children's Museum 0.2 km / 0.1 mi
South Carolina State Museum 0.2 km / 0.1 mi
Three Rivers Greenway 0.3 km / 0.2 mi
Trustus Theatre 0.5 km / 0.3 mi
West Columbia Riverwalk 0.9 km / 0.5 mi
Columbia Regional Visitors Center 1.2 km / 0.7 mi
Columbia Metropolitan Convention Center 1.3 km / 0.8 mi
University of South Carolina 1.3 km / 0.8 mi
Finlay Park 1.4 km / 0.9 mi
North Carolina Mutual Building 1.4 km / 0.9 mi
Colonial Life Arena 1.4 km / 0.9 mi
South Carolina State House 1.5 km / 0.9 mi
The Big Apple 1.6 km / 1 mi
Koger Center for the Arts 1.7 km / 1.1 mi
Founders Park 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 7
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Business centre
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Two Queen BedsDouble or Twin • Accessible-Two Queen Beds • 1 Bedroom • 25 m²DBT.H6-2Q
    Double or Twin Accessible-Two Queen BedsPhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    Double or Twin Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-2Q

    Room amenities

    • Bathroom: 1
    • Centrally regulated air conditioning
    • Ironing set
    • Wheelchair-accessible
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Satellite TV
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Centrally regulated air conditioning
    • Ironing set
    • Bathroom: 1

    Facilities with extra charge

    • Satellite TV
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Desk
    • Ironing set
    • Bathroom: 1
    • Cable TV
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Alarm clock

    Facilities with extra charge

    • Internet access
    • TV
    • Hairdryer
    • Satellite TV
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • Accessible • 1 Bedroom • 25 m²DBT.H6-1
    Double or Twin AccessiblePhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    Double or Twin Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Centrally regulated air conditioning
    • Ironing set
    • Wheelchair-accessible
    • Bathroom: 1

    Facilities with extra charge

    • Satellite TV
    • Toiletries
    • TV
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • Accessible • 1 Bedroom • 25 m²DBT.H6-2
    Double or Twin AccessiblePhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    Double or Twin Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-2

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Bathroom: 1
    • Ironing set
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Internet access
    • Satellite TV
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Columbia Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO QUEEN BEDSDouble or Twin • TWO QUEEN BEDS • 1 Bedroom • 25 m²DBT.2Q-1
    Double or Twin TWO QUEEN BEDSPhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    Double or Twin TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2Q-1

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom: 1
    • Ironing set
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 25 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Alarm clock
    • Desk
    • Cable TV
    • Bathroom: 1
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Toiletries
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Columbia Downtown

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Ironing set
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Columbia Downtown

9.4
Excellent
966 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Sean
Staff is amazing. Hotel is very clean and the breakfast staff is so friendly.
4/10
Poor
03 Aug 2026
Travis
There was nothing in this room. For the price, there should have been a coffee maker & microwave. Very little storage. The incidental fee of $100 still has not been credited to my account for a stay more than 4 days ago.
Hotel was impressively clean, but overpriced for the amenities.
10/10
Exceptional
03 Aug 2026
Lesliann
Excellent. Will stay here every time I visit!
10/10
Exceptional
31 Jul 2026
Michael
The staff was amazing I got to motel early because my daughter had orientation at USC. And they got me a room in just a few minutes. Very clean and nice i would definitely stay again
10/10
Exceptional
27 Jul 2026
Mataya
I had an excellent stay! The hotel was exceptionally clean, the rooms were comfortable, and the staff was friendly and welcoming from check-in to check-out. The location was convenient, and everything exceeded my expectations. I truly appreciated the outstanding customer service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a relaxing and enjoyable experience.
4/10
Poor
27 Jul 2026
Ronald
the shower leaked water on the bathroom floor. when you got out of the shower you were standing in a big puddle od water. the water wasn't coming from the shower door , it was coming out at the stationary glass portion.
10/10
Exceptional
27 Jul 2026
Cho Cha
Clean room and new with friendly staff
6/10
Pleasant
23 Jul 2026
Ellena
Everything was nice, except there was no closet, no microwave, no bathroom vent, and there was a broken shower knob frame in our bathroom. But very clean environment and friendly customer services.
10/10
Exceptional
21 Jul 2026
Ann
Rooms were spacious and very clean. The bed was really comfortable. Staff was helpful.
10/10
Exceptional
20 Jul 2026
Arnold
We had a great time in Columbia, Sc. this hotel was in perfect spot for dinning, entertaining, and bar locations. New hotel and the staff was amazing. Aj and Claire
Partner
8/10
Excellent
19 Jul 2026
John
The breakfast was really nice and convenient plus the food was great and good options to choose from. Well done!
Family
10/10
Exceptional
18 Jul 2026
Barbara
Upon arrival, the staff was cheerful, friendly and helpful. The room was clean and bright, with great lighting for getting ready and a good selection of TV channels. The breakfast the next morning was the best buffet breakfast we have had at any brand hotel we have stayed. The variety of food, the freshness, the cleanliness all made for a great buffet. This was our first stay at a Tru Hotel, and we will certainly be looking for this brand in our future travels.
Family
8/10
Excellent
18 Jul 2026
Robert
Rooms were small and bar closed at 11. Otherwise we'll appointed and nice lobby area and breakfast.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Gerald
.
Family_with_children
10/10
Exceptional
17 Jul 2026
Renee
Love this place. So clean, delicious breakfast, great service and wonderful staff.
Family
10/10
Exceptional
16 Jul 2026
Melissa
Overall excellent property
Family
10/10
Exceptional
16 Jul 2026
Nan
Very nice hotel. Very comfortable. Staff helpful. Breakfast was nice and varied
Partner
10/10
Exceptional
16 Jul 2026
George
The place was absolutely awesome. If I was to say anything - would be the elevators were hot inside. But they were fast. They had 3 available so to get one was a very short 30 second wait maybe.
Partner
10/10
Exceptional
13 Jul 2026
Rachel
We stayed 2 nights and would come again! Great lobby, great breakfast and close to a lot of fun places like soda city and kaminskys
Partner
10/10
Exceptional
12 Jul 2026
Shauna
room and bathroom were clean. ac worked well.
Partner
6/10
Pleasant
11 Jul 2026
COLLIN
You did not inform me that I needed to pay for parking daily when the reservation was booked. Unexpected expense.
Self
8/10
Excellent
11 Jul 2026
Ruben
Really would of liked a coffee maker in the room. My refrigerator did not see to work well.
Family
8/10
Excellent
10 Jul 2026
Rachel
Clean, close to USC campus. Had to pay for parking. Breakfast was good and lots of options
Family_with_children
10/10
Exceptional
10 Jul 2026
Genoveva
This place exceeded our expectations. It is very nice and had no issues with finding a parking at the property. The breakfast was above and beyond. I can’t wait to stay here again.
Partner
10/10
Exceptional
10 Jul 2026
Anil
Rooms were nice and clean. We enjoyed our stay here.
Partner
8/10
Excellent
10 Jul 2026
Kristen
The hotel was beautiful but I slept awful with down pillows. Even doubled up they sunk flat. Also they had no coffee creamer except half and half. I was told this was a Hilton thing but friends at other properties the same days said they had several to choose from.
Family
10/10
Exceptional
10 Jul 2026
Wesley
Wonderful stay
Family_with_children
10/10
Exceptional
09 Jul 2026
Geri
Best hotel breakfast we've had! Very nice, clean and modern hotel
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Tamiko
Everything was very beautiful
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Gary
Excellent property at all levels
Partner
10/10
Exceptional
07 Jul 2026
Daniela
Very clean and new hotel
Family
10/10
Exceptional
06 Jul 2026
Lillian
The staff were beyond respectful and also very supportive. We definitely enjoyed our time in Columbia and our stay at Tru.
Partner
10/10
Exceptional
03 Jul 2026
Shelley
Staff was friendly breakfast was great l9ved thea
2/10
Poor
02 Jul 2026
Trevor
The first day we got back our door was left open. Then we were getting in bed and there was black hair all over blankets and pillows asked for them to be changed and they just brought us sheets and had to change them ourselves and they just internet was down had no tv or internet
Family_with_children
8/10
Excellent
02 Jul 2026
Sedrick
Nice sit down restaurant and bar
Partner
6/10
Pleasant
02 Jul 2026
Benjamin
You have to pay to park at the hotel you are paying to stay at. The wifi was also down the entirety of our stay that means no TV due to that is what there TVs run on and no way to connect your Hotspot to the TV.
Family_with_children
8/10
Excellent
02 Jul 2026
John
It was good. WiFi was not working day 1- but they offered wine beer food happy hour Wednesday which was cool.overall good stay
10/10
Exceptional
02 Jul 2026
Kathleen
At checkout the front desk associate hooked us up with snacks and water bottles for our family of 4!
Family_with_children
10/10
Exceptional
02 Jul 2026
JOHN
Beautiful hotel, front desk person was very welcoming
Partner
10/10
Exceptional
02 Jul 2026
Raul
Everything was great. Only issue out of there control was the spectrum outage. That effected heck in process,TV services for the young ones and wifi for my telework. I used secondary methods as there I pads had built in wifi and I used my phone for the wifi connection. I can't blame them as I am always prepared. It would have been great to have that faster connection though.
Family_with_children
10/10
Exceptional
30 Jun 2026
Willie
Friendly staff. Modern look
Family_with_children
10/10
Exceptional
30 Jun 2026
Heather
Bed was comfortable and room was clean
Partner
10/10
Exceptional
30 Jun 2026
CALVIN
Great location and professional staff. I would stay again.
10/10
Exceptional
29 Jun 2026
Ian
Friendly staff at the front desk, Wonderful rooms, and convenient location to explore
Partner
8/10
Excellent
29 Jun 2026
Rachael
The hotel was great except for one thing, the elevators and hallways were stiflingly hot. Some ac in those spaces would be greatly appreciated.
Partner
10/10
Exceptional
28 Jun 2026
Norma
The Hotel is conveniently located across the street from a Publix supermarket. My room had a fridge. I loved the many light possibilities I had and many outlets that made working, reading, and charging my devices a breeze. The best asset of this hotel is their personnel. They are all attentive and kind. I would stay there again any time. I used the gym and I only wish more treadmills were working. The spots at the parking lot are for compact cars mostly. I drive a small car and didn’t have any problems.
Family
10/10
Exceptional
27 Jun 2026
Breanna
Everything was clean
Friends
10/10
Exceptional
26 Jun 2026
Jennifer
Friendly staff and clean property
Family_with_children
10/10
Exceptional
26 Jun 2026
Myree
overall, this hotel is great. I am very picky about where I lay my head. My home is clean so I want wherever I stay to be clean and well maintained. The only thing I didn’t like was having to pay for outside unsecured parking other than that everything was a good day. I will come back to this hotel every time I come to Columbia.
Family
10/10
Exceptional
26 Jun 2026
Vivian
Excellent. I can’t think of anything out of place missing I love how the linen was clean and bright not dingy I would recommend this stay to anyone 🤗
10/10
Exceptional
26 Jun 2026
Jerry
Always a great stay!
Self
10/10
Exceptional
25 Jun 2026
LeeAnn
The staff was very friendly and took great care of us
Family_with_children
10/10
Exceptional
24 Jun 2026
Raina
One of the cleanest hotels I have been too. $12 parking per night is a great rate especially compared to surrounding areas. The bathroom and floors were super clean and well maintained. Comfy beds, reasonable rates. We loved the pool table, bar & grill food and the breakfast was yummy. Waffle station, pancakes, breakfast tacos, muffins, grits, protein, eggs, etc…front desks offers card games and board games as well. Only a few blocks from USC basketball camp and next to a McDonald’s. The only thing missing was a POOL!
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Betty
Vee nice hotel clean ssafe location staff was very nice
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Keith
Everything was outstanding, definitely will stay there again.
Partner
10/10
Exceptional
20 Jun 2026
Susan
it was a wonderful stay. Will return.
Self
6/10
Pleasant
19 Jun 2026
steve
Nice hotel, but our room had bed bugs. Told the reception in the morning, gave her the live bed buv in a zip lock, and she said they were going to close the room off for service

Good breakfast, overall nice hotel w free parking. But needs a fumigation.

Maybe just bad luck for us left over by previous guest.

No follow up from property after we left
Family_with_children
10/10
Exceptional
18 Jun 2026
Sara
Great customer service. Delicious breakfast. Clean new hotel. Great toiletries. Plenty of outlets. Good location. Minutes from USC.
Self
10/10
Exceptional
17 Jun 2026
Mary
clean and nice hotel, friendly staff, goods choices to choose from at the breakfast buffet
8/10
Excellent
16 Jun 2026
James
Staff, facility and breakfast were all outstanding. Listed room amenities listed a microwave however that was not the case. Also didn’t expect to be woken up by a dog barking. Maybe put the pet rooms all together so your other guests don’t have to hear the constant barking.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Abraham
the food at the restaurant was great
Family_with_children
8/10
Excellent
15 Jun 2026
Christi H
The breakfast was wonderful. The only complaint that I have is that the hallways and elevator were hot. No air stirring at all. Everything else was spot on.
Partner
10/10
Exceptional
15 Jun 2026
Darnesha
Wonderful stay we extended ours
Partner
10/10
Exceptional
12 Jun 2026
Jacob
Brand new hotel, very clean and the best breakfast.
Family_with_children
10/10
Exceptional
08 Jun 2026
Elizabeth
Breakfast had nice variety. The room was spacious and modern. Ms. Lillie at the welcome desk was gracious and over-the-top helpful! It was walking distance to downtown and the Amtrak station.
Self
10/10
Exceptional
07 Jun 2026
Steven
Great stay!
Family_with_children
10/10
Exceptional
06 Jun 2026
Na'Keevia
The Gentleman At The Front Desk Was Extremely Nice, Helpful And Friendly. The Property Was Beautiful. I Loved The Bar Aspect And The Outside Boho Feel With The Chairs. I Loved The Free Breakfast, As I Was Here For My Son's Basketball Weekend. That Was Beneficial. The Room Was Clean (And I Don't Say That Often About Hotels).. The Bed Was Comfortable And The Pillows Were Soft. All In All A Good Stay
Family
8/10
Excellent
04 Jun 2026
Kerry
The hotel was very very clean and the staff were extremely helpful. The free breakfast was also probably one of the better free breakfasts I’ve seen. That being said - it is a minimalist hotel. So in the room, you don’t really have any comforts. No closet very small desk and no coffee maker. Beds were OK not extremely comfortable but not extremely uncomfortable. Basically no frills but very clean.
Family
8/10
Excellent
04 Jun 2026
Lauren
Hotel was clean and very nice.
Friends
10/10
Exceptional
03 Jun 2026
John
Very clean property and helpful staff. I would definitely stay there again.
Partner
10/10
Exceptional
03 Jun 2026
Jerry
Excellent stay!
Self
6/10
Pleasant
01 Jun 2026
Johnathan
The room was clean but there was a towel with some dried up blood hanging by the shower. It was times where i would turn the sink on and it was just hot water coming out of the faucet with no cold water. The shower water had no balance.
Self
10/10
Exceptional
31 May 2026
Lisa
The property was well maintains modern. Plenty of space in the lobby to relax. The breakfast in the lobby was also a plus for a quick bite or fruit and coffee. Close to where we needed to be for a high school graduation. Walkable and felt safe to be in the area if you wanted to go out to dinner
Partner
10/10
Exceptional
31 May 2026
Linda
The room was spotless!! I enjoyed the shower with glass doors. The staff was great and very helpful. The Breakfast was excellent!! The seasoning was spot on and great variety of breakfast options to choose from.
Partner
10/10
Exceptional
31 May 2026
Natalia
This was our second time staying and it was just as good as the first time!!! Can’t wait to book again!
Partner
10/10
Exceptional
30 May 2026
Lisa
The breakfast was amazing and the location was perfect!
Partner
10/10
Exceptional
29 May 2026
STEVEN
Staff is always friendly and accommodating. Gave me a free late checkout which was nice. Definitely will stay there again and would recommend family and friends.
Family
10/10
Exceptional
28 May 2026
Lauren
Great hotel! The social hour at 5:30 was awesome!
Business
10/10
Exceptional
27 May 2026
Kevin
Beautiful property and great staff. Near the venue where I attended an event. Near great food. The breakfast was good.
Friends_and_family Friends
10/10
Exceptional
26 May 2026
Elizabeth
Everyone was so welcoming upon entering the hotel , very clean, great breakfast! Thank you , if I am in Columbia ,SC again will definitely stay here again. Love the pillows.
Partner
6/10
Pleasant
26 May 2026
Brittany
Writing
Last-minute booking because I wanted to be closer to the Colonial Life Arena.
Parking:
Most of the spots are for compact cars, and I do mean true compact cars. Most people ended up taking up two spots. At the end of the night, most people were double-parked or parked in no-parking zones. They only have three handicap spots and one EV handicap spot, which was very inconvenient because I can’t walk far.
Check-in:
Even though I checked in through a third party, the front desk clerk didn’t ask if I was a Hilton Rewards member. Other than that, it was a smooth check-in.
Room:
There was hair in the shower and on the bathroom floor. I did a quick mop, and it was so dirty I had to clean it twice. The beds were okay.
Breakfast:
Breakfast was great, and the area was very clean. The staff was great.
Check-out:
I was able to add my rewards account when the front desk clerk asked. The email receipt process was smooth and easy.
Family
10/10
Exceptional
25 May 2026
Jerry
Excellent stay!
Self
10/10
Exceptional
24 May 2026
Kathy
Beautiful property and rooms, Bar/Restaurant was excellent with complementary wine/beer and appetizers our second night for a special event they were having with guests invited, Staff was very friendly with helpful information on area sites.

Breakfast was amazing with a wide array of items to choose from. You could having a light breakfast with fruit, muffin or bagel to having a large full breakfast with eggs,meats and potatoes

Will be traveling to Fort Lauderdale next and will be staying at the Tru there as we were highly impressed.
Family
10/10
Exceptional
23 May 2026
Sandra Marie
Wonderful place to stay . Good area near restaurants. Easy to get around. Everyone working there extremely pleasant and helpful. Definitely recommend this hotel.
Partner
10/10
Exceptional
22 May 2026
Christopher
Rooms were very clean, matter of fact everything was clean and organized. Helpful staff
Family_with_children
10/10
Exceptional
21 May 2026
Dylan
We had a great experience and would definitely stay there again. Lillie at the front desk was amazing.
10/10
Exceptional
20 May 2026
Maureen
Staff was super friendly & helpful. The breakfast was great. Food at the bar was delicious.
Self
10/10
Exceptional
20 May 2026
Albert
Breakfast was excellent, just wish it went a little later than 930. Room is very clean and spacious, not lacking but minimalist.
Partner
10/10
Exceptional
18 May 2026
Troy
Clean & comfortable, very quiet even though fully booked, excellent breakfast choices, fresh, well stocked and great choices for everyone’s taste
Friends_and_family Family
10/10
Exceptional
18 May 2026
Abby
Very clean & very sweet staff. Will be returning!
Partner
10/10
Exceptional
17 May 2026
Sam
Nice location and up to date!!
10/10
Exceptional
13 May 2026
Mark
Great place to stay.
Partner
10/10
Exceptional
11 May 2026
Vanessa
The property did not disappoint. Actually, I was pleasantly surprised that there was a full breakfast and bar. All of the staff were very hospitable and met all of my needs. The soap, shampoo and body lotion are a beautiful touch as I forgot my some toiletries. Highly recommended. They provided the best example for this level of hotel. I was impressed with the amenities at this price range. The patio with the fire pits, excellent. I will stay again
Its a great \"staycation\" spot for anyone that needs a little time to themselves too.
Self
10/10
Exceptional
10 May 2026
Maria
Very nice.
Family
10/10
Exceptional
10 May 2026
Stephen S
Excellent
8/10
Excellent
10 May 2026
Cindy
Everything about our stay was excellent, except 2 things. 1. The carts are hard to maneuver due to the rear wheels not turning. I actually lost a toenail due to the cart not turning property and hitting my foot. Ice helped, but management did not.
2. Also, the front deck could not print out a check out receipt for my review. She told me it would be emailed to me, which it has not been. I like to review receipts upon checkout in case there are incorrect charges. I tried to call but there is no direct number to the front desk that I can find, so I sent them a message. This needs to change.
Family
10/10
Exceptional
07 May 2026
Rachel
Excellent services , excellent staff, my only complaint is that the WiFi was a slight bit wonky
Self
8/10
Excellent
07 May 2026
Stephen
We have stayed here several times to visit USC. Only recommendation is that parking is somewhat difficult and you have to pay for it. Otherwise, this is a nice hotel and convenient location.
Family
10/10
Exceptional
03 May 2026
Fred
The location was great for the event I was attending. The room was very clean.
Self
10/10
Exceptional
02 May 2026
Tiffany
If they can sort out the parking situation, this hotel would be idea. I don’t understand why we have to pay to park in their DEDICATED parking LOT (not garage).
Other than that, very clean, the food and beverages from the bar was great and staff is friendly.
Self

Location & surroundings

Tru by Hilton Columbia Downtown
400 Gervais Street, Columbia, United States

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Tru by Hilton Columbia Downtown

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