Name: Sono Moon Nagoya
Address: 4-22-21 Meieki Nakamura-ku, 0, Nagoya, 450-0002, JP

10/10

Exceptional

13 Jun 2026

Ian

Extremely clean property, everything seemed new and in good condition. The room was just what we needed and nothing extra.

Family_with_children

6/10

Pleasant

04 Apr 2026

Sophia

The rooms are tiny. TINY. Breakfast is basically non-existent- some small croissants and tiny yogurts. Pillows were rock hard. However, the location is great for being nearby the train station, which we needed to get to Suzuka for the F1 race. Staff is nice enough. Items not regularly used were dusty in the room, and the fridge is nice to have but they need to elevate it to free up vital floor space. It was sufficient but nothing above average.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Julie

Really liked our 2 night stay here. Lovely, helpful staff. Light complementary breakfast was a great start to our day. Room was spotlessly clean and comfortable. Great location being walking distance to train station and shopping outlets. Would definitely recommend.

Partner

8/10

Excellent

21 Feb 2026

John

The room was small but big enough for me and spotlessly clean.
There is a key card reader in the elevator which is nice for security.
The light breakfast was welcome, especially considering how fewer hotels are offering this service these days. The coffee was freshly ground using the machine, and pastries on offer were good quality.
Overall I would stay again.

Self

10/10

Exceptional

06 Feb 2026

Takiyah

Clean room and helpful staff

Business_and_leisure Self

8/10

Excellent

14 Dec 2025

K

Typical room for the price. Room size was small but only stayed one night. Beds were comfortable and had a good night's sleep. Able to drop off bags before check-in which is always helpful

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Yong Chong

Staff

10/10

Exceptional

27 Nov 2025

RAYMOND

courteous staff, great location, offers coffee and toast for light breakfast, needed amenities provided

Leisure Family

10/10

Exceptional

18 Nov 2025

Robilette

It was clean and good size room, plus the mini breakfast they offered. Near the station as well.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Kate

Comfy bed, good room layout for the size and helpful staff!

8/10

Excellent

09 Nov 2025

Yen-Fen

It was not spotless but good enough.

Leisure Self

6/10

Pleasant

26 Oct 2025

Lisa

Room was much smaller than hotels where I stayed in Osaka, Kyoto, Matsumoto, for around the same price. Room was also dark, the windows have a kind of frosted glass and wire over them, which allows no outside light into the room. A/C worked, at least. Staff was ok, not super friendly. Was a quick walk to the train station, and lots of restaurants close by.

Leisure Self

10/10

Exceptional

12 Sep 2025

Janet

Great location. Room was small but I was ok with that. Staff very helpful and friendly. Breakfast was very sparse. Don’t expect anything more then croissant and coffee (however this is also posted) I would definitely stay here again.

Leisure Self

6/10

Pleasant

02 Sep 2025

Zoe

This hotel has a nice entrance which makes you excited to get to your room which is a let down. Our room had stains on the walls,

6/10

Pleasant

02 Sep 2025

Leanne

Property was ok

Leisure Family

10/10

Exceptional

01 Sep 2025

Vincent

コンパスホテルすごい

Leisure Self

10/10

Exceptional

29 Aug 2025

Dominique

Overall I had a good stay at Compass and would book again when in Nagoya. The breakfast was small and simple but had enough basic options. Room was small but well appointed. Property is very handy to Nagoya Station and close to many good dining options. This hotel is also very affordable which is a bonus.

Leisure Self

10/10

Exceptional

10 Aug 2025

Kate

Lovely clean comfortable room with all the amenities you could want, nice simple free breakfast and coffee in the morning- east to walk from Nagoya station

Leisure Family

10/10

Exceptional

06 Jul 2025

Alexandro

It was an easy 8~ minute walk from the station, and plenty of restaurants and convenience stores nearby for a quick bite. Very clean room with friendly staff.

Leisure Self

6/10

Pleasant

30 Jun 2025

Stella

Stayed here for 6 nights and to be very honest, the hotel was disappointing. Our room was super tiny, even by Japanese standards, and the bathroom was even tinier and didn’t ventilate well so everything was always damp. And we had the largest room plan on the floor so go figure. No amenities other than the basics, and no daily housekeeping either (it needed to be booked in advance). Probably the only nice looking part of the hotel is the lobby. Location was convenient to Nagoya station but so are other hotels in the area. Overall our stay was mediocre and I probably would not come back to this place.

Leisure Family_with_children

8/10

Excellent

27 Jun 2025

Jin Ling Marie Anne

Near enough to Nagoya Station. Quite clean. Staff can be trained more in English communication.

Leisure Friends

10/10

Exceptional

24 Jun 2025

Irene

Enjoyed my stay here. Its a small room for very affordable price close to the Nagoya Station. Even includes a simple breakfast in the morning. Friendly staff.

Leisure Partner

8/10

Excellent

19 Jun 2025

Patrick

.

8/10

Excellent

02 Jun 2025

nurhuda

good

10/10

Exceptional

01 Jun 2025

Qixian

Comfortable and great location. Only bad thing was there was a damp smell in the bathroom

Self

10/10

Exceptional

18 May 2025

Amanda

Thank you so much for having us for 3 nights.

We greatly enjoyed the convenient location
(Close to 7-11 and a Family Mart) and walkable to Nagoya station (approx 10min with stroller and suitcases & even faster without them haha).

The hotel has a hot water dispenser, a microwave, coffee machine, plastic cutlery & tea bags near the lobby's front bar. In the early mornings (6am+) they have a limited breakfast (eg yogurt, Danish).

The room we booked was a double room (with that green couch on the far end). Handy mini fridge and water kettle included.

Floor space: You can only open 1 big suitcase at a time and keep a folded stroller by door.

Bed: had only 1 bed but it was big enough for me, husband, and toddler.

Bathroom: coming from an airbnb, it was glorious. The water temps was easy to adjust, water easy to switch from sink to shower, and the toto bidet! ❤️

The couch: comfy & gives you a little more space to sprawl out. Also your toddler will love to jump from couch to bed.

We didnt use the coin laundry machine but I saw other guests use it.

Extra amentities bar: if you need hair brush toothbrush, more robes, etc., they are found at a mini desk by reception. Reception has extra towels and can even loan you an umbrella!

Pola shampoo/conditioner: That stuff smelled heavenly and really nourished my hair.

Nearby food/shopping: I suggest JR central towers.

We would totally book again if going to Nagoya!

Leisure Family_with_children

8/10

Excellent

09 May 2025

Angela

Staff were friendly and the hotel is located a short walk from the station. Hotel facilities were a little tired, although it was very clean.

Leisure Self

10/10

Exceptional

09 May 2025

Daniel

Property was small but comfortable. Sitting in the lobby for visiting and working on the computer. The breakfast in the morning was very good. The staff were very friendly!! Would absolutely staff here again!!!

Leisure Partner

8/10

Excellent

03 May 2025

Mary

Nice, easy stay.

the hotel is in a busy area, but the room was very quiet, and hotel is close to the main train/bus station. staff is friendly, and the free breakfast was basic, but good. laundry facility only has two washer dryers, so a lot of people were jockeying for position to use them! be prepared to wait if doing laundry!

Self

8/10

Excellent

19 Apr 2025

Verified traveler

Breakfast could use more options.

Friends_and_family Family

6/10

Pleasant

17 Apr 2025

Tyrone

Our bed head was positioned just under the glass window and we felt the cold draft, so we switched positions the next night. Also the bed was too soft... almost felt like a water bed. Bathroom was cramped.

Leisure Family

10/10

Exceptional

11 Apr 2025

Caroline

Great oasis in the mountains with excellent service and great food

Leisure Partner

6/10

Pleasant

11 Apr 2025

Eng Quee

All ok… recommended for short stay

Leisure Self

10/10

Exceptional

29 Mar 2025

Brian

Overall good experience with a few \"issues\". If you ran the shower full blast, the shower drain couldn't keep up with it and would overflow the drain pipe located outside of the bathtub! You have to go down to the front desk to get extra towels. It is a great hotel for the price.

Self

10/10

Exceptional

18 Mar 2025

Stacharczyk

Excellent

Leisure Family

8/10

Excellent

17 Mar 2025

Zheng

The facility is pretty new, the room is a little bit too small.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Cavell

Close to the fish market which also has stalls for fruits and vegetables! Loved the stay and the area.

Family

10/10

Exceptional

22 Jan 2025

Duc

Coffee, cappuccino, tea, water 24/7 free. Breakfast ok.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Pengxeu

Great hotel close to public transit, underground mall, and places to eat. Room was comfy, the breakfast was nice, and it was overall very pleasant. I would stay here again in Nagoya and would recommend it to anyone who needs to be near Nagoya Station.

Leisure Partner

8/10

Excellent

11 Jan 2025

Ashley

Overall good hotel and experience. My only complaint is check out is at 10am which is really early considering most hotels are 11 or 12 and I had to pay a fee for extending for an hour. However they were nice enough to keep my luggage while I went to eat and come back.

10/10

Exceptional

29 Dec 2024

Weifeng

great location! Staff'd try their best to help you.

10/10

Exceptional

23 Sep 2024

Laurent

Be back on day

Near than train station, and so close to a beautiful fish market, but wake up early.
Breakfast is very minimum but it was not mentionned in the reservation, sonit was a good surprise to start the day worh a coffee.

Self

10/10

Exceptional

31 Jul 2024

Skylar Sao Cheng

Everything was good

10/10

Exceptional

27 Jul 2024

Skylar Sao Cheng

Everytime is good

8/10

Excellent

15 Jul 2024

Mok Tsui Fun

room clean

Leisure Friends

10/10

Exceptional

01 May 2024

Jessica

Super nice and easy location. Clean and great amenities

Leisure Family

8/10

Excellent

14 Apr 2024

Kylie

Small and old hotel, not a lot of natural light and our window opened to the wall of the next building, so we didn’t get a lot of airflow. This hotel appears to be used a lot of salarymen who need a place to stay for a single night rather than multiple nights, as many of the rooms on our floor seemed to be getting a deep clean everyday at noon, but the location is conveniently close to the train buses and trams, and there is a Yoshinoya a few steps away, as well as two convenience stores. Staff were excellent, friendly, and very helpful, and the buffet was decent for the price. Wouldn’t recommend staying here for longer than three days, but the room was spacious and no complaints about the housekeeping.

Leisure Partner

10/10

Exceptional

07 Apr 2024

KEN ARTHUR

the staff were very friendly and accomodating

Leisure Family

8/10

Excellent

02 Apr 2024

Kathryn

Room was clean and of the typical small kind for most Japanese hotels. They don't stock toiletries but do provide them in the lobby (take what you need). Laundry service was conveneint: washer 300 and takes around 30 mins. Front desk will give you detergent. Dryer is 100 for 30 mins. My load took an hour to dry. No formal breakfast, but they do provide coupons for breakfast type food and snacks. One coupon per guest per day. Free coffee in lobby. Location is about a 10 minute walk from the train station and around 2 mins.from 7-11.

Leisure Partner

10/10

Exceptional

24 Jan 2024

Jimmy

Clean and comfortable room, very good value.

8/10

Excellent

30 Nov 2023

Hans

Comfortable stay except bathroom/toilet room is a bit problematic. Small and there is a step to get into and out of it. Not ideal.

Leisure Family

10/10

Exceptional

20 Nov 2023

Matty

Nice place. Very close to the station and easy to get there with luggage. They offer a rice ball and drink for free in the morning.

4/10

Poor

13 Nov 2023

Josephine

Most Uncomfortable Stay

I booked a 15sqm double room for 4 nights. In the booking photo, the room had a bench by the bed which would have allowed my partner and I some space to lounge. We wanted to take things slow and wanted a room with a bit of space where we could rest.

However, the room I was given had a column where the bench was supposed to be and the usable space was only about 12sqm. The hotel should not be selling this as a 15sqm room.

My partner and I had to eat, pack, and check our mails and sleep on the bed. When back feeling all dusty from a day’s walk, we could only sit on the bed and after showering, crawl back onto the bed again. It was terrible and unhygenic. Also, with the aircon blowing over our faces and the dust under the bed, we could not sleep much those 4 days.

I booked the hotel and my partner went into the room first. I attended to a call at the room walkway. When i turned around to look at the room, I was surprised at the space. I did not ask for a change as my partner had used the toilet and unpacked by then. He did not know the room was different from what I booked. Also, I thought it would be bearable.

But the challenges became compounded as we realised how we could not breathe and sleep well in the room. Both of us had sinus issues. The last night I dropped something on the floor and accidentally realised to my horror that there was so much dust under our bed all along. No wonder we could not breathe well.

I cannot in good conscious recommend this hotel

Partner

10/10

Exceptional

23 Oct 2023

Helen

Good value

Having an extra bench seat was nice, but it took some space out of storing space. Everything was a little tight, but it was clean, and the bed was big enough. We were there only one night, and overall it was very good.

Partner

10/10

Exceptional

02 Aug 2023

Jarrod

Nice clean hotel close the jr terminal and subways

8/10

Excellent

21 Jul 2023

Novenjati

Overall stay are meet expectation. Room is small, can only open one big luggage at a time. But I guess that is standard room size in Japan. Drinks and light breakfast are included.

Leisure Family

10/10

Exceptional

21 Jul 2023

Mike

Literally a matter of steps to the Nagoya station and underground access on the block to the nearby Aeon mall and station.
Start were friendly and helpful at all times
Perfect location for business or as a base to explore the region

Leisure Partner

10/10

Exceptional

06 Jan 2023

Audrey

Nice stay in Nagoya

The hotel was clean and modern, the staff was kind and helpful. I especially liked the rice ball and snack available in the morning that could be taken away for a snack during our daily activities.

Partner

8/10

Excellent

15 Jan 2020

Verified traveler

Clean and comfy , not too far from the train also.

Leisure Partner

6/10

Pleasant

15 Dec 2019

Seah

Unpleasant experience

If you are a Chinese, you might want to reconsider staying there. They kind of discriminate you thinking you will be taking all their toiletries displayed at the lobby. The Manager will stare at you even if you take 1 or 2 for daily use. I mean if the Hotel is not prepared to allow guest access to the toiletries, then don't display there.

Friends_and_family Family

8/10

Excellent

17 Oct 2019

Verified traveler

Google maps took us to the back entrance!
Limited English spoken or understood. Modern hotel with everything we need.

Leisure Friends

8/10

Excellent

11 Sep 2019

JXL

Great location. A new hotel in very clean condition. Front desk staff are courteous. Complimentary breakfast available which is very thoughtful. Will recommend this hotel.

Leisure Friends

10/10

Exceptional

04 Aug 2019

Matthew

Very clean, tidy and well-organised with a nice breakfast and a good central location.

Leisure

6/10

Pleasant

15 Jul 2026

YUKO

連泊していた2日目にお湯が出なくなり、フロントに連絡しました。
外国人のスタッフさんは何をお話されているのかわからず、2回目に電話をした時に日本の方が出てくださり、状況を把握することができました。
その後もタオルの交換が無かった日がありました。
外国の方が多く働いているのはわかりますが、日本語をよく理解し、丁寧な仕事をする方が増えて欲しいです。

Self

2/10

Poor

11 Jul 2026

MARI

給湯器の故障があり、入浴ができない旨の問い合わせをしたところ、スタッフの対応が良くなく不満でした。
空調も、30分毎に設定がリセットされてしまうので部屋の温度環境がとても悪く、滞在は快適ではありませんでした。
また上階からの夜中な物音が響き、空調の件もあり睡眠が取れませんでした。

Family

6/10

Pleasant

04 Jul 2026

Ling-yu

乾淨新頴＇但房間非常非常小＇大行李箱應該是無法打開＇我們3人訂3人房＇只有3個背包都覺得相當擁擠

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Chia Fang

距離名鐵線還是有距離，比想像中還要遠。拉著大型行李箱，要再考慮一下。飯店坪數要再次確認。3人15平方米非常不夠。行李箱得輪流打開取東西，而且空間不夠大型行李箱全開。其它部份，像是飯店人員、飯店本身都還不錯。

Friends_and_family Family

8/10

Excellent

29 Jun 2026

亜紀

3人部屋でしたが、高齢者も1人いたので部屋が狭く感じました。後は、浴室の段差が高くて転倒するのではないかと不安でした。

Family

6/10

Pleasant

20 Jun 2026

sekine

お部屋は綺麗で快適に過ごせました。
朝食についてですが、他の方のレビューでスープやジュースが提供されているとの投稿を拝見しました。
実際に利用した際はパンとコーヒー、紅茶のみだったため少し残念に感じてしまいました。
土日や祝日など利用客の多い日だけでも、スープやジュースをご用意いただけるとさらに満足度が高まると思います。
全体的には快適に過ごせました。
ありがとうございました。

Family

10/10

Exceptional

10 Apr 2026

SHOTARO

清潔、駅近、

8/10

Excellent

27 Mar 2026

NAOYUKI

スタッフの対応が親切でした。

8/10

Excellent

26 Mar 2026

Ito

清潔な部屋でした。パジャマ・スリッパもありがたい。仕事で利用したので、チェックイン&アウト前の荷物預かりや早朝のチェックアウトに対応してもらえて助かりました。

Self

10/10

Exceptional

20 Mar 2026

Naomi

清潔感のあるホテルです

8/10

Excellent

16 Mar 2026

司

まったく問題はないが、個人的には部屋に湯沸かしケトルとスプーンがあると助かる。

Self

8/10

Excellent

09 Mar 2026

Wing Kin

地點不算最好，但好新漁市場，整潔

Family

10/10

Exceptional

06 Mar 2026

HUI SHAN

員工態度良好，房間乾淨，飯店門口就有公車可以搭很方便。

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Natsumi

とっても良かった

8/10

Excellent

10 Feb 2026

Tsubasa

客室は清潔で、過ごしやすかったです。

8/10

Excellent

27 Jan 2026

YOHEI

室内が清潔感があり最適に過ごせました

Business

6/10

Pleasant

23 Jan 2026

SOSHI

安くて場所も良い

10/10

Exceptional

23 Jan 2026

Naomi

タクシーの手配、滞在時間の延長、いろいろとスマートにやっていただきました
ありがとうございます

Business_and_leisure Self

10/10

Exceptional

02 Jan 2026

YIN-SHAN

CP值超高的住宿！
提供簡易早餐（麵包、鮮奶、茶、咖啡、沖泡式味噌湯、特定時段提供優格或飯糰）。沖泡式湯品與熱水可全時段自由取用。
房間不會每天打掃，但可以更換毛巾、丟棄垃圾，空調多功能，可除濕。附浴缸，熱水一打開就有。提供長袍睡衣。安靜隔音佳，房間溫暖。房間空間可以開兩個登機箱，大件行李可能不方便。
地點絕佳！十分推薦！

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Natsuki

とても綺麗なホテルでした。ツインルームを利用し、トイレとお風呂はセパレートではありませんが、浴槽は通常より広く使いやすかったです。
名古屋駅から徒歩10分くらいかと思いますが、近くにセブンもあり、立地も良かったです。
朝食が無料で楽しみにしていましたが、乗る電車の関係で利用できず…次に宿泊する際はぜひ食べてみたいです！

Leisure

8/10

Excellent

30 Dec 2025

KENJI

清潔でとても快適、柳橋市場すぐ隣で活気もあって楽しかった。

8/10

Excellent

29 Dec 2025

MARIA ASHLEY

乾淨，安靜，但房間較預想中細，行李要放在沙發上。步行兩分鐘到最近的便利店，離車站也有點距離。

Self