Name: Occidental Bangtao Beach Resort
Address: 72/9 Moo 3, Bangtao Beach, Bang Thao, Phuket, Thai, Phuket, TH

Occidental Bangtao Beach Resort

Phuket · Thailand

72/9 Moo 3, Bangtao Beach, Bang Thao, Phuket, ThaiView location

100 reviews shown

10/10

Exceptional

29 Jul 2026

Pouria

Amazing. Miss it so much.

8/10

Excellent

23 Jul 2026

Amber

The hotel is under some maintenance, but the staff were good and helped moved us, right on the beach opposite is a pharmacy and convenience store.
Surrounded by restaurant and massage places

4/10

Poor

19 Jul 2026

allison

There is extensive work being done in all the communal areas and some blocks of rooms. The main pool is out of use and the others are being closed next. The walkway to the beach has all been ripped up and there is a lot of noise from the room refurbishments.
On top of this the pool bar is closed and the restaurant has removed half of the menu items. It’s like they are running on basics.
I don’t like to give bad reviews but I would not stop here if you want a relaxing holiday for the next few months. I understand that it needs doing (they have let the place get run down - especially the pool area) but they are now tackling too much at once. It’s like a building site.
The food we had in the Beach restaurant was nice but the staff struggled to understand us and I got my starter of my main after requesting my starter 3 times. There are much better 4 star hotels in the area.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Wayne

Stayed 2 years on the trot and it’s lovely, my only concern now is it seems to be catering for the Muslim community which is fine but this factors in the food for breakfast. The pool was way too warm we asked the pool attendant numerous times to chill it but came on deaf ears. The pool tiles are dated and need change ASAP as they have very sharp edges and could be a problem for young children ( to which there are many at this resort. Overall 2 and a bit resort sorry

Partner

4/10

Poor

24 Jun 2026

Rosaria

No life or atmosphere at the resort.

Self

10/10

Exceptional

22 Jun 2026

Wayne

Lovely hotel right on the beach. Great location with plenty of cheap beach bars and plenty of great restaurants on the Main Street just outside the hotel. Will be back

Partner

8/10

Excellent

19 Jun 2026

Holly

The Arinara is beautiful, and the rooms and amenities are lovely, however it is starting to show its age

Partner

6/10

Pleasant

19 May 2026

wendy

Our air-conditioning unit leaked water all over our back pack and got our clothes wet. It was also very loud.

Partner

8/10

Excellent

14 May 2026

Renae

Breakfast was ok apart from having the same dishes every day, need to mix it up a bit more, especially with the nice satay food which they only served once while we were there. My room was large and clean, but a bit dated. Staff were relatively friendly and pool access room (garden view) was lovely.

Friends

10/10

Exceptional

11 May 2026

Simone

perfect

Friends

10/10

Exceptional

03 May 2026

Nicolett

We had a great stay as a family of 3… the rooms are large and clean, Lovley helpful staff and the buffet breakfast is great ( it has cereals fruit and yoghurt, French toast and pancakes and plenty of bread options, an egg station sausages and bacon ect, soup station, kids station and a rotational international menu with different county food each day, tea coffee juice ect)
The hotel is family friendly with an outdoor play area and indoor ball pit for the young ones, pool table, kids club area and Lovley large pools with toddler zones.
We enjoyed our stay and will 100% go back

10/10

Exceptional

01 May 2026

Yanira

Breakfast was very good but a little bit expensive. The hotel is good for families with kids and people that want to relax. It is quiet and located in a good area. Just one staff in the lobby area was kind of rude when I asked her about something I didn’t know.

Partner

10/10

Exceptional

21 Feb 2026

Marisa

Clean room, friendly staff, loved the quiet vibe

Friends

6/10

Pleasant

17 Feb 2026

Mark

If you don't like cigarette smoke this is not the place for you. People are smoking all around the pools and public spaces. Rooms were clean but nothing special. Food okay. Access to the beach is very nice! Probably wouldn't recommend this place based on the public smoking. They should have a designated smoking space near the street so other guests don't suffer.

Family_with_children

10/10

Exceptional

30 Nov 2025

Nicklas

Everything was good.
The pool was in very bad condision. The quality of the looks of the pool dont match the surroundings.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Ruochen

This hotel is absolutely beautiful and you'll notice as soon you enter the lobby. There were multiple pools and amenities to relax around. The breakfast buffet had an abundance of options and I like how the options rotate daily.

We took a day in Phuket just to enjoy the hotels and shops nearby. The gym and the free workout classes were both great pluses.

Leisure Partner

8/10

Excellent

09 Nov 2025

Luke

Location was awesome

10/10

Exceptional

07 Nov 2025

Adela

Lovely staff at the reception, nice and clean rooms, everything we wished for!

Leisure Partner

10/10

Exceptional

06 Nov 2025

Sophie

Lovely room, and view. Pool was great, breakfast had good selection.
Great value £

8/10

Excellent

30 Oct 2025

Diane

Lovely spacious room kept super clean by the staff.
All the staff are friendly and welcoming.
This is our 2nd time staying at this hotel and it was as good as the 1st. We love the Bang Tao area of Phuket!
We would not hesitate in coming back!

Leisure Family

2/10

Poor

28 Oct 2025

Christine

Great location, great pools, beach was very nice, woke up with several bites on legs and found bugs in the bed. This affected our overall impression

6/10

Pleasant

13 Oct 2025

shahram

the room wasn't very comfort ,bedsheet was old and some hole on it, there wasn't enough power point in room especially side of beds, property beach was small and a bit dirty.

Leisure Family

10/10

Exceptional

11 Oct 2025

Ryan

Love Bang Tao area old school Thailand restaurants right on the sand awesome little village

Leisure Family

10/10

Exceptional

14 Sep 2025

David

Excellent resort right on Bang Tao Beach Phuket

I have stayed at Arinara a number of times now and the premises is situated very conveniently to Catch beach club, the sea and other restaurants on the beach. The staff are welcoming on arrival. The rooms are large. I ordered a pool access room, which was very clean and in good condition. One thing though, the tiles on the outside patio leading to the pool access are extremely slippery when wet. The food at breakfast is excellent and provides everything a person would want. Staff are very friendly and helpful. Most can speak if not understand English to a certain extent. I guess I must be impressed as I have again booked a holiday there for next year.

Self

10/10

Exceptional

01 Sep 2025

Dawn

Amazing stay at Arinara. The hotel is great, the layout is perfect in the horse shoe shape with the pools in the middle. A beach bar next to the first pool and bar/restaurant further down leading to the beach. The private pools for your room are great I would recommend getting an outside room as your pool will be completely private great for late night dips.
The food at the restaurant is honestly 10/10. You can walk straight out onto the beach from the hotel then walk down left or right to various bars and restaurants. I recommend Nomad for the fire show and also the food is amazing. In terms of convenience you have everything you need on the street at the front of the hotel including more restaurants, massage parlours, desks for buying trips, convenience stores, bars. It offers a quiet village feel with cars and bikes rolling past slowly. Honestly can’t recommend this hotel enough and we’re quite fussy and we’re sure what to expect. For trips further afield the taxis are extremely cheap you almost feel bad for the drivers. Just download “Grab” to easily book taxis to your location it gives you the price upfront. You can get anywhere in Phuket for £5-10.
Thank you Arinara🙏

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Alicia

Love the access to the soft sandy beach. The pool side rooms added a perfect touch. Happy Hour drinks are the best!

Leisure Family

10/10

Exceptional

14 Aug 2025

Tanja

The Hotel was lovely it got everything my family needed and some more. The staff was extremely kind too. They helped us change the bedding middle of the night for one of my children. They even surprised us witv a birthday cake for my husband what was extremely lovely

Leisure Family

10/10

Exceptional

12 Aug 2025

Les

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Lisa

We enjoyed our stay at Arinara! We loved our swim out room. The property reminded us of some of the resorts we’ve stayed at in the Caribbean! The breakfast buffet was delicious! The staff are very accommodating as well. If you’re looking for a resort feel in Phuket, we recommend Arinara!

Leisure Partner

10/10

Exceptional

24 Jul 2025

Wendy

It was a fantastic resort with many facilities. Good for families, the pool access is amazing. The staff are all friendly and cheerful. We were so surprised to find a small chocolate cake. The hotel celebrated my son's birthday and this is what they will do for the guests. I will definitely return again. You have both the beach and the pools at your convenience. Dining options nearby is great and we love Blu Wave restaurant. My whole family love staying at Arinara.

Leisure Family

8/10

Excellent

22 Jul 2025

Gary

Great view from the where we stayed with top floor balcony, breakfast was fantastic,great care of cleanliness to rooms, probably suitable for young families.

Leisure Family

8/10

Excellent

17 Jul 2025

Elizabeth

The resort is beautiful and well kept with good amenities (gym, Starbucks, direct access to beach, etc). We found that the beds and pillow were hard but some guest may prefer this. The pool was enjoyable with lots of poolside loungers to choose from. The breakfast had many options with Thai options and traditional breakfast items (french toast, pancakes, bacon, sausage, etc). Overall we enjoyed our stay.

Leisure Partner

6/10

Pleasant

14 Jul 2025

Nichapa

The hotel was ok, staff were friendly. The food tasted ok.

10/10

Exceptional

05 Jul 2025

Hyeseung

Spacious room and a great pool

A great swimming pool and access to the beautiful beach. Pool access room was gorgeous and spacious. Loved staying there.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Maddison

A family friendly resort with amenities for all.

Leisure Family

10/10

Exceptional

07 Jun 2025

George

Great stay, very nice hotel and great service.

Leisure

10/10

Exceptional

18 May 2025

Lawrence

The hotel is beautiful, has facilities for young children and its accessible to many places

10/10

Exceptional

18 May 2025

Lawrence

The property is beautiful, smart and safe

2/10

Poor

15 May 2025

Verified traveler

They called the cops and forced me to pay charges based upon a policy they could not provide the details of despite a clear policy to the contrary. since i signed the check in form that i would somehow know all of their policies, I was forced to give my credit card or be arrested.

8/10

Excellent

14 May 2025

Muhammad Ashid

The pool access room is too big for a couple.2 Queen size bed is a waste.They should do a connecting room for bigger family to stay.

Partner

8/10

Excellent

12 May 2025

Jeffrey

The hotel is very clean and the staff are very polite and helpful.
However, as a hotel resident I don’t understand why they apply any charge for a sunbed on the beach. This was very disappointing

Leisure Family

6/10

Pleasant

09 May 2025

Thomas

I booked an airport pickup through the resort which is far more expensive than halling a cab from the street - not really complaining about this, but they didn’t even book the taxi for me! I show up at the airport with my family and no one is there to meet us!! No refund. No apologies…

The resort also has a scam where you put a card on your door indicating that you don’t need your room serviced that day and they say you will credit you 200 baht per day as a thank you. I expected this to be added onto my bill as I took advantage of this on four of the seven nights that we were there. I was told at the end of the stay that the 200 baht credit note can only be given when requested on the day it happens from the front desk - this was definitely not communicated to us at the time of check-in!!!

Most staff at the hotel are also not friendly and do not say hello when you pass them, which is really unusual in Thailand…

Leisure Family

6/10

Pleasant

30 Mar 2025

Anna

We stayed in building 1 in a pool access room. The room was very old and not well maintained. The TV is literally from the 90’s and the mosquito problem should really be managed. The air conditioning was super old too. The resort forbids you from bringing outside food which is hard when you are traveling with a toddler who likes to snack all day. We did love the playground and kids clubs at the resort, but again, the indoor play structure need to be updated. Although the staff were all very lovely and helpful, I would not recommend staying here.

Friends_and_family Family

10/10

Exceptional

14 Mar 2025

Diane

The room was very spacious and great to have pool access from our balcony (we got the Sun late afternoon in block 4)
Only issue we had was clothes storage - only 6 hangers for both of us and no drawers. We noticed a lot of rooms that did the same as us and kept clothes in the suitcases on the floor.
Apart from that the room was lovely, great shower and lovely beds.
The breakfast was great too with plenty of choices to suit all tastes.
Access to the beach was good too.
We’ve been to Bang Tao area before and love Boat Avenue for shopping and eating out, we went for the Friday market and called a Grab taxi for about £5
Lots of restaurants near by too - our favourite was Crave

All in all a great holiday - we shall definitely return to Phuket again

Leisure Family

10/10

Exceptional

09 Mar 2025

Winnie

We really enjoyed our stay at Arinara. We love the staff, the location, amenities, our room everything! We would definitely choose Arinara again when we come to Phuket next.

Leisure Family

2/10

Poor

07 Feb 2025

Nicole

Stsy ok, except i brought home bedbugs from the room. Room 5216, 10 day stay from dec 2 to 12, 2024. So, so ANGRY!!

Leisure Family

10/10

Exceptional

24 Jan 2025

Jayne

Returning Again.

Our second stay at this lovely place. Loads of sunbeds so no problem getting one any time of day. Super nice staff in all roles. Great room, fab pool lovely breakfast and great spot on the beach next to our favourite places to eat- the Cubar does the best Thom khai with tofu ever had!
Just one thing I didn’t like and it’s nothing to do with the hotel tbh but the poor looking horse on the beach, so thin and ridden so badly even by the owners and then idiots that are way too heavy riding them up and down a busy beach. It would be good if this could be banned, from an animal lover and horse owners point of view.
But back to the hotel - we will be back!

Partner

6/10

Pleasant

19 Jan 2025

Damian

The beds were way too hard

Leisure Family_with_children

8/10

Excellent

21 Dec 2024

Nicholas

Right on the beach. Grounds are very attractive but rooms getting a little tired. Good breakfast. Shame they have no loungers, no pool lifeguard and no way to change beach towels. But, really enjoyed our stay.

Leisure Family

8/10

Excellent

15 Dec 2024

Paul

Nice resort but staff were not helpful. Only stayed 3 night but had to ask for room clean, toilet paper and daily water as they just didnt come to our room.

Leisure Family

10/10

Exceptional

29 Nov 2024

vikram

Very quite and homely

Leisure Family

8/10

Excellent

27 Nov 2024

Jacqueline

Close to local shops and restaurants

6/10

Pleasant

26 Nov 2024

Rachele

We booked a room for four people but were charged an additional fee for the fourth guest. Upon checking in, we found the second bed to be much less comfortable than the main one. Additionally, my friend developed a skin rash from the bedsheet. When we asked the hotel to address the issue and change our room, they refused. In the end, they only replaced the second bed and the bedsheets. The staff was neither helpful nor accommodating. While the pool and beach areas were decent, the resort’s location is quite far from Phuket’s main attractions, making it inconvenient for travelers exploring the area without a car.

Leisure Friends

8/10

Excellent

25 Nov 2024

Boon Khim

Housekeeping staff not well trained. Missing towels after housekeeping etc. Fresh towels got lipstick stains. Miss out hand towels after housekeeping services.

Leisure Friends

10/10

Exceptional

22 Nov 2024

Mehraab

Great holiday resort with young family with kids

Leisure Family

10/10

Exceptional

08 Nov 2024

Adriana

I visited with my family, mother in law and a 2 year old. They had everything we needed! Pool right outside our balcony, I was worried about having a pool so close to our room because of my 2 year old but they had so many locks on the doors and the lock to get into the pool was not reachable for my toddler. So that made me so happy!! Very kid friendly establishment, also fun for adults, the beach club was fun and everything was walking distance. Massage on the beach, tons of food options on the beach as well. Loved loved this place!!! I was so sad to leave!!!

Leisure Family_with_children

10/10

Exceptional

24 Oct 2024

Gary

Glad we took the chance to book this hotel, it was outstanding. The staff were very friendly, it had plenty around it, markets, shops, beach clubs, more traditional eateries. The beach is on the doorstep and the swim up rooms made my little girls holiday even better.
Couldnt reccommed enough

Leisure Family_with_children

8/10

Excellent

11 Oct 2024

Yee Man

Great location and facilities for families.

Great location on the beach, great pools, very good breakfast, nice staff and comfy beds. Close to lots of local restaurants and a small night market, nice safe and relatively quiet area. They need to think hard about their deposit policy and allow credit cards as an option. Taking it as cash in limited currencies is not going to make anyone spend more at the hotel, it’s just annoying.

Friends_and_family Family

8/10

Excellent

24 Sep 2024

Firoza

Couple weekend trip

It was a lovely couple weekend. The resort is a bit old but very clean and the service was very prompt and friendly.
The only downside was their inability to extend our checkout by even one hour without any payment, in spite of the resort not being full (due off-peak season)....as our flight was 8 hours after checkout....which would have been a bonus point in their PR area.
Other than that, the resort was lovely in terms of location and service.

Partner

10/10

Exceptional

05 Sep 2024

Evan

I really enjoyed the access to the beach and pool. The hotel staff are excellent.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Paul John

Pool facilities excellent
Friendly staff

Leisure Self

8/10

Excellent

15 Aug 2024

jOE

Nice location and lobby . Comfy beds although rooms a little old fashioned , not that you spend much time in the room . Not being able to bring food in sucks and could do with more water being available for free around the hotel .

Leisure Self

10/10

Exceptional

08 Aug 2024

syed maruf al

Freindly and helpful staff, perfect accomodation for families with young children, just by the beach and good food

10/10

Exceptional

20 Jul 2024

Goutam

This is a perfect resort for families with kids.

Leisure Family_with_children

4/10

Poor

30 Sep 2023

Louise

Very uncomfortable beds. Tiny bathroom. Often had to request room to be cleaned. Given wrong phone number by reception TWICE to get transport back from Patong & no refund offered when we had to make our own way back to hotel. Unfortunately a lot of maintenance & construction happening during our stay. Only good aspects were the pool & breakfast.

Leisure Family

10/10

Exceptional

01 Sep 2023

Donna

View from our room matched the photo on Wotif. Stunning. Great breakfast every morning. Our safe stopped working, within minutes of making a call to the front desk, we had a tech up to our room to fix it. Speedy! We are located right on the beach.

Leisure Partner

10/10

Exceptional

01 Sep 2023

David

Great resort

Staff were always friendly and quick to assist. Resort was very clean and location of resort perfect being right on Bang Tao beach

Self

10/10

Exceptional

24 Aug 2023

Melissa

Family friendly and enjoyable loved every minute

Leisure Family

8/10

Excellent

05 Aug 2023

David

We only had a short 3 night stay for our family of four, GREAT room attached pools and good general pool facilities, polite and friendly staff.

Leisure Family_with_children

6/10

Pleasant

26 Jun 2023

Melissa

The entire main pool was closed for planned maintenance for the duration of our stay. I understand this is necessary but think it is important that the hotel chooses to communicate this as part of the booking, and compensate guests during these maintenance periods. This was poorly managed by the hotel and as a result I would not recommend choosing this hotel.

8/10

Excellent

17 Jun 2023

Stefany

Very cute property, staff were very attentive. My only complaint is the rock hard beds, the sun bed was a lot more comfortable- we even took that cushion and placed it on the bed.

Leisure Friends

8/10

Excellent

27 Feb 2023

Mindaugas

Everything was ok

Leisure Family_with_children

8/10

Excellent

16 Jan 2023

Marcelo

Service could be better !

Overall was good.
Beach front
Enough area for young kids to play
Breakfast with good options but staff members have a terrible attitude.

Dont ask them for something twice or ask them to change something or dont tell them how you would like for something to be done.
Do that and you will get frustrated with their attitude.

Don't like what you do then do something else.
You are working in the hospitality segment then you have to know how to talk to people and how to deliver your serice in a pleasant manner.

Overall was a good stay but going back to Phuket, we will find another property.

Friends_and_family Family

10/10

Exceptional

17 Dec 2022

Shabana

I love the beach , the Beautiful pool , the breakfast bar
I loved every minute of my stay.

I can’t say anything bad about this place , I loved it
My family and I we had a wonderful time .

Leisure Family

10/10

Exceptional

10 Nov 2022

Maria

The property has an excellent customer service. A clean & well maintained resort with all the amenities you need. Highly recommended for family with children. Family oriented resort.

Leisure Partner

6/10

Pleasant

07 Aug 2022

Jadah

The resort had a nice layout and pool and great buffet breakfast however no insulation in walls meant noise came through from neighbours and as a light sleeper this was no good for me. The resort has a number of descending levels so not great if you have mobility issues. When it rains hard the different levels fill up with water and walkways flood.

Leisure Family

10/10

Exceptional

23 Jul 2022

Verified traveler

Fantastic familyhotel

Very nice family hotel with lots of children friendly activities, direct beach access and various swimming pools. Breakfast buffet is very good as well. Only negative point is the internet connection, which constantly switches off.

Friends_and_family Family

6/10

Pleasant

07 Jul 2022

Richard

First of all for $80 night there’s nothing I should really complain about but … (1) internet was poor while next door at various beach-front bars it was fast and reliable, (2) buffet breakfast was plentiful but not much quality stuff, (3) not a whole lot nearby to see and do. The good stuff - pools were huge and shallow for the kids, rooms were very clean, beds were firm. So all up - value for money no doubt.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2022

Stanley

It was very clean and staff were very friendly. Restaurant on the beach had great food. Breakfast had many choices and the food was great.

Leisure Self

10/10

Exceptional

19 May 2022

Fong

Excellent location for beach

Leisure Family_with_children

8/10

Excellent

18 Jun 2020

Alex

Comfortable hotel, especially rooms with pool access. On the beach, near restaurants.
Hotel was very clean and well taken care of.
Situated in calm area, especially comparing to busy Phuket.

Leisure Partner

6/10

Pleasant

01 Jan 2020

Punit Kumar

Disappointing.

Good things - good access to beach, big water bodies inside the property, decent breakfast platter.
Not so good things - beachfront is outsourced and therefore no beach facing restaurants and beach beds are paid basis (expensive), cleanliness of rooms is not great, service is abysmal (we were charged for breakfast on early arrival but we're not even offered breakfast if early departure), look and feel of the place is average at best - no effort in decor, etc.
At this price, there are many better options available in Phuket. Avoid if you can.

Friends_and_family Family

2/10

Poor

31 Dec 2019

Hani

I booked double room with pool view but when I reach they says it’s not pool room and I pay more to change the room. Food was horrible cannot find anything to eat and not clean. Place if far away from any attractive. I don’t recommend at all.
They are all need to fool you.
Very bad experience hotel and place.

Friends_and_family Family

10/10

Exceptional

29 Nov 2019

Samantha

Perfect place for a break.

Great stay at spacious 4 star beach resort. We had two Grand Deluxe rooms with garden view for us and our 3 teenagers including buffet breakfast daily. We found the food to be great and the kids especially loved the fruit shakes at the pool. The staff were very kind, helpful and friendly. We had no issues at this property; it was clean, well-cared for and had a beautiful Thai style without paying for 5 star 'frills' we wouldn't use. Easy access to the beach, water sports and taxis, tuk-tuks, other restaurants and shops without being super-busy like Patong.

Friends_and_family Family

8/10

Excellent

21 Nov 2019

Verified traveler

Like the area but there could have been more selection of the breakfast buffett

Leisure Friends

8/10

Excellent

17 Nov 2019

Verified traveler

We stayed at this resort for 10 nights and we had two rooms for 6 people. The rooms are big and spacious. The resort was really clean and pools were fantastic. The breakfast was also really nice with a good range of food. Most of the staff were really friendly. The only thing I didn’t like was at the time of check out. They kept us at the reception for 10 minutes asking about a teaspoon. We were told that there were two teaspoons in each room but we only had one and so they kept us there for 10 minutes to “investigate”. I was shocked when they told me we have to pay for two teaspoon which were not even in the room. I didn’t care about the money because compere to the 77000 BHT which I paid for 10 nights stay paying for a teaspoon is funny but I didn’t like it anyways.

Leisure Family_with_children

8/10

Excellent

07 Nov 2019

DanielOleary

Has a great location on the beach.Friendly staff.Huge breakfast buffet.In a nice area of Phuket. Had a good stay.

Leisure Self

8/10

Excellent

29 Oct 2019

Ryan

Good family resort

Nice stay here, kids loved the pool, good location, nice service. Beds & pillows hard. Property a little tired. Overall Good

Family

10/10

Exceptional

26 Oct 2019

Danielle

Awesome pool and burger

The pool was awesome! They have a swim up bar and a really nice breakfast buffet in the morning. Food at restaurant was hit or miss, but surprisingly the burger from the Pool Bar was really good. The rooms were very clean and everyone on staff was friendly.

Self

10/10

Exceptional

26 Oct 2019

Sabrina

The property was beautifully placed right next to the beach, it is up to date and well-kept. The staff were helpful, efficient and polite (even going above and beyond to remove a tiny lost lizard from our room!). It was excellent value for money.

Leisure Family

10/10

Exceptional

17 Oct 2019

Verified traveler

We loved everything at this resort The people rooms and pool As good as a 5 star The best we have been to in Phuket untill we got to the beach and had to buy food or drink to use a lounge chair

Leisure Partner

10/10

Exceptional

16 Oct 2019

Mai

Very noisy in the Super Kids friendly.
Except this everything from the staff to the beach was perfect.

Leisure Self

8/10

Excellent

13 Oct 2019

Nici

Property was great - nice and quiet ✔️😎
Loved the area as we wanted relaxation ✔️😎
Pool access room was a delight - we were @ back of property - as requested - ideal spot ✔️😎
Many beach restaurants to choose from and small selection of shops etc just a short stroll away ✔️😎

Leisure Partner

10/10

Exceptional

12 Oct 2019

Steven

A week at Arinara

We stayed at Arinara in a Pool access room for 7 nights.
The room itself was spacious with plenty of room for us to relax, included a cot for our 2.5yo daughter. The bathroom was fine, shower could use a regrout of the tiles. Bed size was great, albeit a little hard for what we are used to, but we still slept fine. WiFi was spot on.
Facilities are fantastic for families, pools are great and beach is beautiful. The whole area of Bang Tao is perfect for families and Arinara is a great budget friendly but still luxurious option.
The beach is host to beautiful sunsets and huge choice of places to eat and enjoy the surroundings.
The only thing was it was sometimes difficult to communicate with swim up bar staff, simply a language barrier.

All in all we would definitely book again!

Family

10/10

Exceptional

10 Oct 2019

Verified traveler

Great for families, food was great and good value, definitely worth the little extra money for the pool rooms,

Leisure Family_with_children

10/10

Exceptional

02 Oct 2019

Larrissa

Recommend for families

Amazing place for families. Fantastic pools and handy to gorgeous beach. Average restaurant food, but good variety. Room were spacious and very tidy. Amazing buffet breakfast!

Family

10/10

Exceptional

10 Sep 2019

Jagjot

Brilliant hotel, definitely recommend it!

Friends

2/10

Poor

21 Aug 2019

Staff we’re friendly but the hotel is false advertisement. Its not like in the pictures the beds are old the ac is old the towels were yellow, we had to leave. I requested a refund and they denied it. Bad hotel.

Leisure Friends

8/10

Excellent

18 Aug 2019

JuneT

The resort is true beach side and was plenty of fun for our little family getaway. If you have a little child and staying in the pool access rooms, remember to ask for small tub as only shower is available. It’s a cozy beachside resort so expect sand to be inevitable and bring mosquito repellent. Overall an enjoyable trip.

Leisure Family_with_children

4/10

Poor

18 Aug 2019

Mohamed

Cheap Hotel- geckos - worst cheddar- lying staff

1. Rooms are clean however furniture is old and cheap.
2. Breakfast has some good varieties ( not halal friendly) however the quality of the food is so cheap. ( cheap processed cheddar, powdered juice, tasteless coffee ...)
3- Gym is okay however its closed at 8pm so if you are planning to swim till sunset and then go for the gym before you go for dinner so you have to sacrifice one of them.
4- the restaurant has some options for dinner yet not tasty and overpriced compared to walking outside for 5 to 10 minutes and having much more options and better quality with cheaper prices.
5- it's on the beach but very tiny one and they dont have any amenities on the beach and you have to minim order from the restaurant to use any of the chairs ,..etc.
6- pool is huge yet the depth is maxed at 1.2m so dont expect a real dip if you are longer than 150 cm
7- the corridors are not well maintained, looks dirty and ugly with pretty good number of well fed geckos
8, there is no iron and ironing board . You have to borrow them from housekeeping.
9. They charged me at check out for using the laundry bag. The pretty part is it means they are reusing the laundry bags from diff guests..
10. The reservation was having 15% discount on f&b however when I tried to order they said its doesn't apply to room service and had to complain.
11. The policies says upto 2 children stay for free if using existing facilities yet they wanted to charge me also double price till I complained

Family