Name: Sunwing Bangtao Beach
Address: 22 Moo 2 Bangtao Beach Chueng Thalay, Thalang, 22, Cheung Thalay, 83110, TH

10/10

Exceptional

07 Jul 2026

Fred

The front desk was very welcoming. Front desk was very helpful. Our stay was wonderful. Loved having pool access right outside the patio. The food at the restaurant was delicious.

Family

10/10

Exceptional

18 Jun 2026

Melanie

Great breakfast, looooved the pools!!! We had a wonderful stay

Family_with_children

2/10

Poor

08 Jun 2026

John

This would be the worst hotel I have ever stayed at. The whole nightmare started with the welcome we got when checking in.
The local Thai receptionists were fantastic but there was one receptionist (I think South African or Germany) was so rude and the way she treated my partner and I we cut our stay short.
We had planned to spend five days at the hotel but left a soon as we could get a flight out.
During the checking out process with Thai receptionist could not have been any more help for quite
They also offered to credit one of the nights I’m not sure whether hotels.com will forward that credit to me?
This hotel just treats you as a number not a guest

Partner

10/10

Exceptional

03 Jun 2026

Janarthanan

Beautiful resort with an amazing beach on the property. Great food and beautiful views.

Family_with_children

10/10

Exceptional

17 May 2026

Fleur

Would 100% recommend staying at the Sunwing Bangtao Beach. Fabulous location, amazing staff who are so accomodating and friendly.

Family_with_children

8/10

Excellent

28 Apr 2026

Suzanne

Great atmosphere and environment, friendly staff and great food.

Family_with_children

10/10

Exceptional

26 Apr 2026

georgia

Great for families. Pretty central on the island. My kids loved it, has everything they need.
Would probably not stay without kids as it’s a real family resort. Staff and amenities are all great.
Can swim in the direct beach and plenty of pool options!

10/10

Exceptional

03 Nov 2025

Angela

Great resort. Beautiful and close to the beach

2/10

Poor

20 Oct 2025

Jeanie

Noisy, bad location, the beach nearby was not nice, and the food was average at best. Maybe a good place for families with young kids - they had an active kids zone and free activities for kids. I wouldn’t recommend it for relaxation or luxury by any means.

Business_and_leisure Self

8/10

Excellent

13 Oct 2025

Bruce

Great location for those who want to sit back and relax. Beach access cannot be beaten. Great family atmosphere and terrific ambience.
Unfortunately, the rooms are nearing their use-by dates as they beginning to show their age:- cupboard doors not closing; taps very stiff. Also, the hot water in the taps was dangerously hot.
None of the pools were accessible as there were no steps nor ramps in any of the four pools. Rooms not accessible with wheelchairs (though they stated that their engineering department could install a ramp). Their website needs to be updated around Accessibility to reflect actuality.

Leisure Family

10/10

Exceptional

09 Oct 2025

Abrar

Best for families with kids

Business_and_leisure Self

10/10

Exceptional

04 Oct 2025

Michelle

Loved this family friendly hotel. Our room was spacious with a separate bedroom for our two kids. Lots of pools to choose to relax beside with a cocktail in hand while the kids played and made new friends. Food at the restaurants was delicious! You could get massages/hair braiding by the beach or head out to one of the shops outside the hotel along the road and get one.

There were a few basic markets for Knick knacks and a shopping centre nearby. Heading to Patong was a scenic 20-30 minute drive depending on traffic.

Would love to come back and stay here again one day!

Leisure Family

10/10

Exceptional

29 Sep 2025

Kelly

Super clean
Abundance of breakfast choices
Handy to mini Mart across the road
Neighbouring restaurants were top quality

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Brenton

Great spot! Right on the beach! Stayed for 10 nights and plenty of things to do with the family! Massage on the beach were great! Meals at restaurants were very tasty. Staff friendly and nothing was too big of a deal

Leisure Family

10/10

Exceptional

31 Aug 2025

Shalom

Quiet area and family friendly

Leisure Family

10/10

Exceptional

24 Aug 2025

Aaron Francisco

Excellent for families.

10/10

Exceptional

02 Aug 2025

Maxine

Brilliant resort

Leisure Family

10/10

Exceptional

29 Jul 2025

William

This is a resort that looks like a Caribbean all-inclusive resort. The breakfast buffet is very nice and has a lot of variety. The beach is not as published in the pictures, the water is darker and when we were there high winds and red flag did not allow us to swim. The pools and amenities for children are perfect. It has pool bars and food service in restaurants and room. It also has a self laundry in the property. Prices are a little high inside but service is nice. You have a supermarket in front for small shopping and/or liquor.

Leisure Family

8/10

Excellent

22 Jul 2025

Harshitkumar

Property is great, kids club staff needs motivation.

Leisure Family

10/10

Exceptional

24 Apr 2025

Johanna A

Great hotel in good locations

Great hotel right on the beach and close to lots of resturants right or left.

The pools are great with shade and the breakfast is excellent.

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Bryony

Great stay at the Sunwing

Brilliant spot for the family. Swimming pools are large it’s right on the beach. Rooms are spacious with lots of useful equipment for families.

We were B&B and breakfast was good with lots of choice.

Friends_and_family Family

8/10

Excellent

13 Feb 2025

Verified traveler

For families

Nice family beachfront resort .
Excellent facilities and lovely staff with lots of alternative food options and 7/11 nearby

But ,be aware ,it is a family resort so lots of loud kiddie activities ( think loudspeaker ) and screaming kids.
Not so good for a romantic escape

Partner

2/10

Poor

18 Jan 2025

Stacey

Room was honestly so dirty, hotel is a bit like one you would find in Benidorm. Some staff were nice but most were rude! Would never ever stay here again. Hard to get taxis because traffic is so busy. Also the noise levels keeps you away all night long

Leisure Family

10/10

Exceptional

07 Dec 2024

Derek

Excellent beach getaway

The resort is entirely self-contained, with 8 pools, 3 bars, 2 restaurants, a gift shop, a medical clinic, laundry facilities, game equipment, and of course, a beautiful beach. The hotel staff are friendly and courteous. It was a great value for the money.

Partner

8/10

Excellent

20 Nov 2024

Courtney

The location of this hotel is excellent.
Breakfast could be better.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2024

Pip

great hotel with awesome pool for the kids. great family rooms with heaps of space. bang tao didn’t have many shops or many dining options along the beach. lots of little bars along the beach. wouldn’t stay in that location with kids again even though the hotel was great

Leisure Family_with_children

8/10

Excellent

24 Sep 2024

denis

Hotel and staff very good. Some Reno’s taking place but we were quickly moved without fuss

Friends_and_family Friends

10/10

Exceptional

09 Sep 2024

Olivera

So impressed with the service, facilities customer service , attention to details and such a friendly and dedicated manager (Marcus) truly caring about his guests and staff!! Pools are super clean and well maintained, holiday program offers great choices and activities for everyone! Food is delicious and location is great too!!!

8/10

Excellent

03 Aug 2024

Nicolas

Overall we had a enjoyable stay and would love to go back one day. There was a massage hut near the beach which was reasonablely priced and it was amazing to be able to walk on the beach from the hotel. We did experience some issues with the airconditioner (in the second room), blockage of the toilet and shower drain. The response from the staff was extremely effecient, polite and followed through until the issue was resolved.

Leisure Family

8/10

Excellent

19 Jun 2024

Jia

Management is very attentive
Hotel is nice beach is good

Leisure Family

8/10

Excellent

12 Jun 2024

Kim

Great for the price

Leisure Self

8/10

Excellent

28 Jan 2024

Richard

Nice Hotel

Great hotel next to a lovely beach. Room was nice but bathroom was a little bit average. Facilities were great and the food in the restaurant was good.

Friends_and_family Family

8/10

Excellent

10 Jan 2024

Gerhardus

More for families enjoying resort holidays

Partner

8/10

Excellent

11 Dec 2023

mun

Generally a nice place to stay. Staff courteous n helpful.

Friends_and_family Family

10/10

Exceptional

08 Oct 2023

Ann

We chose this resort to have a restful couple of days after a long time on the road and it was the perfect choice. There are 4 pools and we had a room on one which was very quiet. The kids and their families were staying in other wings. In fact, I could say that our pool was one of the best resort pools I've been in.

The staff were extremely helpful and as well as the restaurants on site, there are couple more just across the road.

We were very happy with our choice and if we go back to Phuket, I'd be happy to stay there again.

Leisure Family

10/10

Exceptional

21 Sep 2023

Lorena

This was a very nice hotel. The staff is amazing.

Leisure Partner

10/10

Exceptional

04 Aug 2023

Rebecca

Amazing

This is an amazing Resort Markus was amazing and the overall experience was one of the best I’ve ever had

Friends_and_family Family

8/10

Excellent

06 May 2023

Gregg

Needs investment

Mixed feelings. The hotel is in a great location right on the beach... BUT ... It's very very tired inside and out and needs investment.

At the time of visit, 80%+ of all guests were Russian which wasn't great tbh.

Partner

10/10

Exceptional

22 Apr 2023

Chante

Amazing facilities. Great location. Friendly staff & pricing very good

Leisure Family

8/10

Excellent

16 Apr 2023

Chloe

Friendly staff.
Resort right on the beach.
Nice pools!
Very friendly driven

Leisure Friends

10/10

Exceptional

17 Jan 2023

Tanja

AWESOME

LOVED THE ROOM ;)

Friends_and_family Family

8/10

Excellent

08 Jan 2023

Jonas Henning

The pools are really clean and nice. Lots of sunbeds available.
The beach is beautiful!
We got tired of the food after a few nights but just across the road there is a great restaurant with very similar prices.
The rooms are ok, the aircon is quite noisy and a hint of damp smell lingered the whole time. Cleaning is very good.
Drinks at the restaurant and bar comes in plastic, disposable, cups which was quite disapointing.

Leisure Family

10/10

Exceptional

25 Aug 2022

George

Great place to stay especially if you have young kids, would absolutely come back again when I revisit Phuket.

Leisure Family_with_children

8/10

Excellent

19 Jul 2022

Joerg

Family friendly Hotel with nice family rooms, very kind staff and good breakfast. We will come back and recommend it.

Leisure Family_with_children

8/10

Excellent

01 Apr 2022

YUJI

basically it was beautiful and easy to spend.
especially sea was great beautiful and my family was happy to spend time.

Leisure Family

10/10

Exceptional

01 Mar 2020

Sandra

We found our room a bit noisy at night and posted that out to the staff and they moved us right away. Super service. Very friendly staff, both local and activity team for kids. Perfect that they remove towels from sunbeds before 9.30 if your not there. Lovely beach with plenty restaurants with both local meals and also \"kids menu\". I would come back if going to Bangtao again.

Friends_and_family Family

10/10

Exceptional

23 Jan 2020

Neko

Great place!! Very convenient to Beach, restaurants & Family Mart. Love the pools & my girls love it so much. Willing to back again!!! Big room & clean.

Friends_and_family Family_with_children

10/10

Exceptional

22 Jan 2020

Verified traveler

Great family resort

Loved the big clean pools, the resort is right on beautiful long beach, no roads to cross. We didn’t venture out as only two nights, but Beach, hotel and restaurant all good.

Friends_and_family Family

10/10

Exceptional

21 Dec 2019

Omar

Exceptional experience! Will come again for sure

Clean, functional, wonderful kids activity, breakfast is very good. Will come again for sure.

Friends_and_family Family

10/10

Exceptional

22 Nov 2019

Verified traveler

This place has the friendliest staff, an older but beautifully cosy feel, wonderful pools - all set on the gorgeous bang tao beach. We loved it.

Leisure Family

8/10

Excellent

08 Nov 2019

Verified traveler

Great for families!

Friends_and_family Family

10/10

Exceptional

26 Oct 2019

Julie

Brilliant stay for families

Very well organised hotel catering for families very well. I was very impressed by the efficiency of the staff more than anything. The location is excellent and plenty of room for everyone to sit around the four large pools on offer

Friends_and_family Friends

10/10

Exceptional

08 Oct 2019

Verified traveler

This property is amazing right on the beach, with a great lush layout and many pools for the entire family. They pay close attention to keeping htis place upkept and clean. The location is on a pretty quiet beachfront still and away from most things which we liked. If I had to add feedback, adding a bit more options to the restaurant and maybe a splash pad for kids. I will be back!

Friends_and_family Family_with_children

10/10

Exceptional

20 Jun 2019

Travis

Great for toddlers

We came with our toddler and found the resort to be very tailored to families. The pools have great features for little ones (ours was 22 months at the time), including lots of shallow areas, a water slide, rain mushroom, etc. Being directly on the beach makes it easy to enjoy the sand without having to pack a huge beach bag. Small playground at Miniland - we did not use it much. Plenty of high chairs for breakfast, and we rented one for under 400 baht for the week for our room too. Too bad one of the two restaurants was closed. But we just walked down the beach and found lots of other options (shout out to Beach Bar & Grill for more kid-friendly amenities). No bathtub, but they gave us a baby bathtub to use. Lots of supplies at the on-site minimart (diapers, snacks, toys, wine for mama). Our only challenge was regulating the temperature in our rooms (either too cold or AC would cut off).

Family

10/10

Exceptional

14 Apr 2019

Verified traveler

Great hotel on the beach, with fabulous pools and the local bars/restaurants near by on the beach are excellent.

Leisure Family

10/10

Exceptional

18 Nov 2018

Pru

Awesome location, close to beach, shops, salons and restaurants.
Loved the staff, pools, facilities and our rooms

10/10

Exceptional

13 Nov 2018

Oz

Excellent hotel. Very friendly staff. Rooms spotless and quiet. Unfortunate septic smell from frain in room most days. Excellent aircon. Lots of children so a great place for families. Only small negative is no happy hour and very high prices at pool bar.... hence for the week we were there we rarely saw anyone use the bar or interact. We stayed at another resort for our 2nd week in Bangtao and because their prices were reasonable and they also had happy hour.... there was always people using the pool bar services. This then helped people interact and created a happy vibe.

10/10

Exceptional

29 Oct 2018

Princess

good family oriented hotel

Love the huge but yet very cosy room. Very clean. Location is great too. Walking distance to few good eateries & Catch Beach Club. Good breakfast too. This hotel is more for families with young kids though.

6/10

Pleasant

24 Jun 2018

Verified traveler

Overall hotel was ok - good location on the beach. Hotel requires some upgrade though with deck chairs in the beach a little old and massage area worn.
The room was ok - bathrooms are a little old and not well maintained, with overall cleanliness needing some improvement. Electricity went down almost a dozen times while staying at the hotel. Breakfast was average at best

Friends

10/10

Exceptional

28 Apr 2018

Verified traveler

Beautiful hotel with excellent service and everything we needed. Close to the beach, beautiful pools and dining, very family friendly. Would definitely stay again!

10/10

Exceptional

16 Apr 2018

Mike

Very clean hotel with great facilities right next

Lovely clean hotel with very friendly staff and great facilities. Highly recommended and would love to go back. Village is an easy walk or tuktuk ride away.

6/10

Pleasant

14 Apr 2018

R

It was a nice break would go back

We enjoyed our stay, and spent most of the time in the pool to be honest. Food was pretty good and catered well for the kids.

A couple of things I didn't like were:
1. smoking around the pool, 'some' people had e-cigarettes and doing this around children which is one of my bugbears. No policing of this at all.
2. Our room was a little musty and l think it was coming from the aircon
3. The massage service was was not as relaxing as you would expect as the therapist talked the entire time to her colleague. Also the first lady was heavy set and felt like a whale sitting atop of me, yes she actually sat resting on her privates. yuk!

Overall it's a well run operation it seems, and l am sure they will get to read this honest appraisal.

8/10

Excellent

09 Apr 2018

Steven

Beautiful Hotel Directly on the Beach

Beautiful hotel with 4 pools, swim-up bar, directly on the beach with private beach, clean large rooms, great value for the cost. Massage session offered right on the beach, so relaxing with the sound of the waves hitting the shore. This hotel is one of the best we have seen designed for a family with children and is geared towards taking your children, but if you are traveling as a couple and don't want a party hotel with loud disturbing music then this is great place to stay as well!

Family

10/10

Exceptional

08 Apr 2017

Verified traveler

Nice Family Hotel near the Beach

Nice Family Hotel, Sandy Beach, Night show, Kids Activities, Swimming Pool-

8/10

Excellent

12 Feb 2017

Natalia

Good hotel

We stayed 9 days at Sunwing Bangtao Beach resort. Very family friendly hotel with nice food. Staff very nice and polite. Rooms condition and cleanliness could improve (not the best but just acceptable). Overall good experience, would come back.

Family

8/10

Excellent

05 Feb 2017

Verified traveler

Very good for family vacations.

No wifi available at the rooms.

Family

2/10

Poor

05 Dec 2016

Simin

Horrible hotel. Worst experience!

This was definitely not a 4 star hotel. It was run down, old and, dingey. I am alright with hotels being old, but the cleanliness and hygiene were definitely not up to standards. The buffet and kitchen were filthy. The warmer where the pancakes, crossiants was filthy, plates, cups, saucers were disgusting. It was over run with rude Europeans who treated the staff horribly. The staff were not friendly and did not greet us with the Thailand smile. They seemed over worked and under appreciated. Overall a horrible experience! Shame on Hotels.com! We paid a premium price for an inferior hotel.

Family

10/10

Exceptional

19 Nov 2016

Verified traveler

Great location on the beach

It was a great hotel. We wi the tour agent was super helpful!

6/10

Pleasant

16 Oct 2016

YIYAN

got rash all over the back after 3 days sleeping on the bed,so the cleanliness really needs to get improved.
the beach is not clean,you can see a lot of trash floating,there is sign said jellyfish in the sea,so we can not swim,that is a big disappointment.
the swimming pools are good.
the breakfast buffet is ok,nothing impressive.
no free wifi in the room,and the connection in the public place like the lobby and swimming pool sometimes is very weak,but it's tolerable.

Family

6/10

Pleasant

15 Oct 2016

Roberson

Nice to stay with kids !! Beautiful Beach !!

Hotel good to stay with kids, with a nice and easy access to the beach. Nice, clean and big pool. Nice Kids entertainment program and facilities. Basic but good Breakfest. with Thai, Western and Kids menu. Good restaurants near the hotel. Room is well clean, but old, need to be renew to improve hotel standard. Staff is friendly and helpful for solving the problems.

10/10

Exceptional

27 Jul 2016

Verified traveler

Great hotel for children

Great location and facilities. Beach is beautiful and a short walk to restaurants, shops and bars. My children loved the pools. Only negative is that the staff were so unfriendly and seemed sick of children or any request we might make. Definitely not my usual experience of Thailand where everyone is so friendly.

10/10

Exceptional

04 Jul 2016

Manish

Good and nice view near hotel, pools are also good

Nice time to spent, this time we came for Phuket tour but next time will come for relax and enjoyment.

8/10

Excellent

19 Jun 2016

Rachel

Good Value for Families who like Swimming

Our room was large with a day bed and several chairs as well as a kingsize double and there was plenty of space for my toddler to play. There were lots of mosquitoes in our room when we arrived, but we asked the staff to provide a plug-in mosquito repellent and some spray for the room and it was dealt with efficiently. The air-conditioning was effective and we enjoyed the TV and free wifi. The main disappointment was that I had booked a room with a bathtub, described in my booking as a “deep soaking bathtub” and I was looking forward to enjoying relaxing baths. The room only had a shower, and even that had very low water pressure. I felt that the website I booked on was misleading customers by promising a bathtub, as I probably wouldn’t have chosen a hotel with shower only.

Our room was on the ground floor and right next to the family swimming pools and children’s playground, which was very convenient for us with a toddler. We enjoyed swimming and going on the water slides. The waves were too big for us to swim in the sea, and there was nowhere to sit on the beach.

Overall, I like the Sunwing concept of a family resort and it was certainly good value for money. The pools, children’s activities and general size and layout of the resort made it a fun place to stay and very convenient with a child. I’m not sure I would return to this particular hotel with its relatively isolated location and issues described above, but I would certainly consider another Sunwing holiday.

Family

10/10

Exceptional

17 Jun 2016

Wendy

With been back second time in 6 months. We did not leave the resort even once Both times. 'Nuff said. :-)

Family

8/10

Excellent

07 Jun 2016

Vimalasekar

great place for family & kids

the hotel is great, especially the swimming pool is made for kids, our kids enjoyed the time very well and also the activities that happen throughout the day for kids was good as well. Internet did not work well, they need to improvise on this, being a 4 star hotel wifi is basic and should work well. Overall the experience was great getaway and our family enjoyed well.

Family

10/10

Exceptional

06 Jun 2016

jess

Amazing service

Love this place and the manager was amazing . She takes care of everything and the resort is just by the sea ..superb

8/10

Excellent

31 May 2016

Corey

Great resort for the price and location!

The resort itself (rooms, pool, and beach) are WAY nicer in person than they appear online. This is our first time at the resort and our second time in Phuket. (We were here last June and stayed at a 5 star beachfront resort in Kata.) Compared to the other resort we stayed at in June (which was A LOT more expensive), I thought this one was a WAY better value. The other resort had some nicer amenities (more onsite restaurants, free wifi throughout, private beach, poolside service for the bar/lunches, and an amazing breakfast), but the rooms here were just as nice (if not nicer). The grounds at the Sunwing were equally as beautiful, the beach had less \"debris\" / trash on it, and the pool area was way bigger (although the pool water WAY too warm). If I had to choose between the two resorts, I would only choose the 5 star one over the Sunwing IF the price were the same or close to it. It was not worth the extra $100 a night! Overall, the pros of the Sunwing are: proximity to airport, cost, value, nice pool, beautiful grounds, excellent beach (for swimming), excellent kid's club, good on-site entertainment, good (hot) breakfast with LOTS of (American, European, & Thai) options, & nice modern rooms with comfy beds. Cons: pool is WAY too warm to enjoy, LOTS of small children / families (if not your thing), distance from Phuket town, limited dining choices outside resort / within walking distance.

Family

6/10

Pleasant

20 Apr 2016

Verified traveler

Ok

The outdoor pool area is the highlight. The rooms could do with a makeover and appear a bit run down.

Family

6/10

Pleasant

26 Jan 2016

David

Seated on a nice beach

Great facilities, but unfortunately for the staff at the reception abrupt and, pushy, bordering on rude. Not the way to finish what was a wonderful trip

4/10

Poor

25 Jan 2016

Kendra

Overpriced hotel

I didnt enjoy my stay at sunwing. I found it over priced for what you get ( stayed earlier in a resort at Karon for alot cheaper and alot better value). It was very crowded and noisy, with dated rooms and staff that were not very helpful and just a bit miserable. The Bang tao beach was nice though, ended up spending alot of our time there.

8/10

Excellent

19 Jan 2016

Verified traveler

There's was too many children to when we were there 2yrs ago not enough effort put in to couples and young adults

Family

8/10

Excellent

16 Jan 2016

kate

Stay away from the pool bar.

Bang Tao beach is very nice, although not in a good area. There are a few good restaurants nearby, as well as great markets a kilometre away on Monday & Thursday evening. About a 10 minute taxi ride away is the area called Laguna, where there's heaps of great restaurants and bars. Especially the Siam Supper Club. The hotel itself, is great for kids, but don't go there for a romantic getaway. The restaurant has good food and it's not expensive. There's lots of water sports, which if course you pay extra for, but cheaper than in Australia.

Family

8/10

Excellent

24 Dec 2015

Jun Geun

Comfort and silent place to take a rest....

Generally good but strange thing is that I had to book one more night by hotels.com in front of reception desk, why they didn't book by themself ?

Family

8/10

Excellent

18 Oct 2015

mesut

Best for famillies needs a little facelift

Pros:
-very beautiful beach
-hotel is on the beach
-good breakfast
-rooms on the first floor is best
-kids eat free
-gluten free option
-no traffic

Cons:
-kids club has playstations,table tennis and so many thinks to do but the team didnt seem to have much enthusiasm and the shows are very weak.saying that i come across worst ones in other hotels or my expectations is too high.

-its far from the shops.u have to pay 100 baht oneway for nearest place every night

-the hotel needs a facelift

-generally thai people are very nice but they are not really good with customer service.so if u have any problem good luck

-i stayed in there 1 week and hardly see any staff around.if u see them they are usually sitting together or on they mobile.(except the beach restaurant staff and the towel guy)

-seems like the hotel doesnt have a manager

-price of the coffe 120 baht???

-all staff needs further training about customer service and english

As i said i saw much worst ones in thailant so i would go back there just because i travel with kids

-

Family

10/10

Exceptional

10 Oct 2015

Geoff

Short stay at Sunwing Resort

I really liked it because it was very relaxing and safe.

10/10

Exceptional

08 Oct 2015

eric

Awesome!!

We enjoyed our stay so much! they give us free room upgrade! The breakfast is great!! The pool is perfect for small ones, my daughter love it!! Wifi in restaurant and lobby is very fast.
But many mosquito, hope they can find way to solve this issue.

Family

8/10

Excellent

05 Oct 2015

Karyn

Sunwing bangtao stay.

Was great overall just not cool coming back to our room the on day late and it was not cleaned had to get someone in from hotel service after 10 pm go clean linen Si we could sleep no apologie was given by staff but it we then sorted out. A lot of maintenance work was being done and building work during stay. A sewerage linger stayed at resort the entire stay. But other than those issues was a good stay at resort.

Family

8/10

Excellent

30 Aug 2015

YH

Great resort for families

Stayed there for 5 days and had a great time. We have three kids and this place was perfect for us. Resort has 5 pools of which one has a slide for kids, a great restaurant that has good choices for picky kids, and a kids center. Beach is also there and staff are very helpful. There is also a small shop with all the basic needs. I would definitely go again.

Family

10/10

Exceptional

09 Aug 2015

Nina

Excellent

Really enjoyed the stay. Staff helpful. Facilities brilliant. Very happy with the kids club.

10/10

Exceptional

27 Jul 2015

Vaughan

Nice place for a family right on the beach.

This hotel is a little isolated and right on the beach.
Just what we were looking for. With 4 pools, a water slide, games rooms for kids, pool table, complimentary library, inexpensive restaurant right on the beach offering a free well proportioned kids meal with each adult meal, it worked out well for our family of four.
There is a laundromat on site and the spacious rooms are equipped with a kitchenette and all the cutlery and crockery you need. Surprisingly there's a Tesco-Lotus supermarket very near. Relatively small but well stocked which meant we could get cereal, milk, bread, cold cuts and they had a great salad bar so that saved us a lot on breakfasts and lunches.
The beach is fantastic. Great for kids and a nice walk.
All in all I would highly recommend this for a family getaway.

Family

10/10

Exceptional

16 May 2015

DIAN

Great for family

Everything is excellent except reception, reception staff is cold comparing to outrigger beach resort we stayed before, but the staff in the restaurant and towel pavilion are very nice. Room is spacious with great pool view, and many light quilts enough for each of family, I love everything there especially spa, definitely recommend this hotel

Family

8/10

Excellent

25 Apr 2015

Sandman

Ideal for families with babies and young children

Return visit as enjoyed first visit so much. Overall, another nice holiday and great to see alot of the same staff from 3 years ago, which tells me their is mutual respect between management and staff which fosters continual improvement

Family

8/10

Excellent

10 Apr 2015

Verified traveler

Family Hotel and good for kids!!!

This is a paradise for kids.

Have a small pantry which containing microwave, dishes, knife and forks. Can smoke in the balcony.Have sofa beds for children, extra bedsheets and blankets are already made availble in the room. Swimming pool and room are not as big as Kamala but sufficient for kids. Beach is just outside the swimming pool.

Good beach with sunset view from the resturant with breeze. Pool condition is good with plam tree/coconut tree around. Must walk out to the beach to view the sunset. Free Wifi is availble at the Lobby, need to pay 100B/hour if you use their computer installed in the lobby.

There is only one restruant outside the hotel otherwise you have to hire a TUKTUK (100B) to the small shopping area which have a supermarket, pizza, phyarmcyramachy a few shops. There is two small restruant on the beach but I heard two tourist were complanting they were over-charged. Far from Patong Beach, if you are looking for some night life, shopping... this hotel may not be your choice. There is a small store in the hotel, you can buy all necessary stuffs there. Casual beach massage is availble in reasonable price (all listed), 300b for Thai massage and 400b for oil massage. I have enjoyed Aloe message at 400b but it smell was Mint, anyway not bad for me. Spa message is also availble but i did not join.

Will write some more :( things later on.

Family

8/10

Excellent

27 Feb 2015

Verified traveler

Nice resort but a check-in nightmare

We stayed in sunwing with my parents and 5 yr old nephew for 3 nights. The check-in was a nightmare - they gave us a room on 3rd floor with no lift even despite requesting for an easy access room since my mom cannot climb stairs. They ruthlessly and rudely made all of us wait for 5 hours!!!! before a convenient room was given. The staff was extremely rude and non accommodating and was indifferent to my old parents and small kid sitting in the lobby endlessly.
After this it was comparitively a smooth stay, the food was ok.
It is heavenly for kids as they have no. of entertainment programs and play area and the private beach added to that.

Family

10/10

Exceptional

15 Feb 2015

Joe

Great family resort on Andaman Sea

Great family resort, lots of kids activities, I love Bangtao Beach. Much quieter than other areas of Phuket. Breakfast was excellent every day. Tons of fresh choices. Ocean was a bit stingy. Some said sea lice, others said d jellyfish. Not sure, but it kept our kids out of the ocean. Swedish staff were super fun for our kids and friendly.

Family

2/10

Poor

10 Feb 2015

rachel

A nice hotel but too many extra charges

Great resort with many beautiful pools but we paid a huge price to stay. Once we arrived we were told breakfast wasn't included, we had to pay extra for internet, coffee and tea was not replaced in the room and had to buy at their mini mart, extra charges for kids activities and no free shuttle into town. We spent two weeks travelling through phuket and this resort was the only resort that charged for these additional things which we believe should be part of the large nightly cost. Some of the hotel desk help staff were a little rude. So overall a beautiful resort but overpriced and I felt like just another paying number. Staff lacked effort in making you feel welcomed and comfortable. I won't be returning.

10/10

Exceptional

03 Feb 2015

Joseph

Family with Older Kids (8 and 11)

This is really amazing family vacation spot. Our kids (ages 8 and 11) begged us to stay longer than we thought as they met other wonderful kids, enjoyed all the activities run by an energetic, international staff and played all day long. There are plenty of great things for the adults to do as well and in the evening, the show is great fun. Overall, we would love to return to this or another Sunwing resort!

Family

8/10

Excellent

25 Jan 2015

Leanne

Kids running amok

This hotel was full of unruly children and there was a contagious bug being spread by infected children via the pool. I am upset that we were not advised by any method other than a Thomas Cook notice in the mini market and one other place. There was no dress code for dinner and we sat next to a child who was not wearing underpants and who went on to urinate on the floor and the chair at the table next to us. The Hotel and Staff were fantastic but their clientele is the reason that I would never stay there again.

Family

8/10

Excellent

22 Dec 2014

Kaius

Short visit to Bangtao Beach

We booked three nights to visit quiet Bangtao beach in Phuket. I didn't realise that this hotel is a family resort meaning that almost every room included at least one kid. Resort was great, everything worked, breakfast wasn't included, but basically you cannot relax within this resort as the pool / beach / everywhere there is running and screaming kids around.

Partner

10/10

Exceptional

26 Nov 2014

Christopher

Great holiday destination!

Our family of 4 (kids aged 10 & 3) thoroughly enjoyed our recent stay at the resort. There were plenty of activites inside the resort to keep us all busy, yet still relaxed. We would definitely consider this hotel again for another holiday!

Family