Name: North Lake Lodges
Address: 280 Glen Way, Incline Village, 89451, US

10/10

Exceptional

29 Jul 2026

Harvy

I like it, was a good experience.

8/10

Excellent

26 Jul 2026

Gail

Great location. Poor wifi. Hot water ran out.

10/10

Exceptional

24 Jul 2026

Victoria

Very convenient

10/10

Exceptional

09 Jul 2026

Michael

Loved it!

8/10

Excellent

06 Jul 2026

Joy

Nice property, but the self-check in process is odd and impersonal. I was reluctant to check in and have my ID and card scanned by a machine. We needed to get into our room by 3 pm to dress for an event that began at 4 pm. I called the property mgmnt co a few days in advance to ask about an earlier check in. I was told there was a possibility, told to call back that afternoon if our check in. I called at 2:30 pm that day and told no early check in. Rooms weren’t ready?? Thought they might be flexible, but not at all. When we arrived from out of town for a formal wedding we had to go to another family members hotel to dress. Disappointing they weren’t accommodating at all. Within 3 days of leaving there, the same credit card was compromised & used fraudulently for a very high dollar charge. This has never happened to us. Charge has been disputed and resolved after hours on phone with Visa. We question now if the fraudulent transaction didn’t come from this stay.

Partner

10/10

Exceptional

25 Jun 2026

Jackie

Great stay in excellent walkable location

Partner

10/10

Exceptional

06 May 2026

Jon Lee

Very nice quiet condo with a high A-frame ceiling and deck. Short drive to anything in Incline Village.

Self

6/10

Pleasant

05 May 2026

Sakib

The room was specious but I found the bed and the room condition was so so.

Friends

8/10

Excellent

23 Feb 2026

Mike

Room was very clean

2 suggestions I have is better heater and mount a TV on the wall behind the faucet of the jetted tub

Partner

4/10

Poor

22 Feb 2026

Jiuan

The virtual assistance at the front desk was extremely rude - stating she was super busy and will get to help us when she can. Our plug stopped working so microwave and toaster didn’t work. We had no internet thought the storm was over. No priorities and cleaners never came. Basically, it’s a fend do yourself type of place - good luck is anything happens someone will come help you.

Family_with_children

10/10

Exceptional

29 Nov 2025

Lina

The place is clean and has everything. Maintenance was ready to come fix any problem like the shower head and the internet that we faced. I loved the two bed villa, It was spacious and perfect for my family!

Leisure Family

10/10

Exceptional

23 Nov 2025

DIONICIO

Love this spot. Second time we have visited this establishment.

Leisure Partner

10/10

Exceptional

28 Oct 2025

LeAnne

Loved the hot tub. Everything was great except we couldn't get all of the televisions to work, but no big deal. It was very comfy and clean. They had everything we could have needed! Would recommend!

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Mary

The condo was spacious, clean, and well-appointed. I will stay here again

Leisure Partner

2/10

Poor

29 Sep 2025

Jacob

I had a terrible experience with the staff here. The place itself is what you pay for, old and out dated. But, it’s a place to sleep. The staff on the other hand appeared to be offended with my questions and confusion regarding their virtual check in. After 45 minutes of failed attempts I was instructed to grab a master key from a binder that contained every key on the property. I’ve never been treated so rudely after asking such basic and common questions. I’m embarrassed for whoever hired their customer service reps and will never recommend this property. I can overlook the almost impossible, and horror movie-esc check in process but the way I was spoken to over the phone is simply unacceptable.

Business Friends

6/10

Pleasant

25 Sep 2025

Cheryl

Neither television worked. No closets to hang clothing. No chairs for the decks. No idea where the hot tub was.

Leisure Family

8/10

Excellent

22 Sep 2025

Bev

We liked the accessibility to the venue that we were attending. Loved the privacy, and all the amenities available at the condo. Check in was good, but maybe appreciate a person at the desk in the daytime a bit more, however \"whoever\" was checking us in was very good, and did appreciate it being available for 24 hours. In my condo, I would liked to have had a hanging space for clothes. Overall cleanliness was pretty good, but carpets going to upstairs condo really need a cleaning. Overall,really enjoyed our stay.

Leisure Family

10/10

Exceptional

05 Sep 2025

Carol

Great place to stay in Tahoe. Quiet, clean, and cool cabin/ condo style place. Not sure if it was supposed to work, but the fireplace switch didn’t turn anything on. Also the control for the AC didn’t work, luckily the weather was mild. The description advertised incline beach being walking distance (11 min but it was actually more like 30 min) and it’s a private beach with no access. They should probably remove that as a perk of the place. There are public beaches close by, just not in incline village.

Leisure Friends

10/10

Exceptional

26 Aug 2025

Teresa

Nice property with hot tub on premises. I couldn't find the fitness center. The furniture was nice.

Leisure Partner

6/10

Pleasant

19 Aug 2025

melissa

Location to Shakespeare Festival, shopping and restaurants was very convenient. Plenty of parking and cozy beds. Located very close to incline beach which is private to locals and most rental property guests. However this property did not share their passes with the guests. Luckily we had family in the area who shared with us access to the beach and its activities. We rented space a villa that was poorly advertised on Expedia for clarity of what was actually availble for what the villa (townhouse) had to offer. Good to be aware if you plan to rent the villa that sleeps 8 it is two separate apartments with locking doors. Keys did not always work! Downstairs apartment does not have stove. Large stains on downstairs rug. Communal hot tub is the size of a small shallow kitty pool while the communal BBQ area has a picnic table not large glass table with 10 cushy seats for guests. Upstairs did have hot tub in room even though after I called was told we wont have in our room and there was nothing we can do about it. Which brings bringing me to one of the wierdest check ins I have experienced. When you walk into the check in hut there is a large TV screen behind a desk. Desk has a printer, phone and key making machine. When you walk in no one will greet you! You stand around for a bit wondering what you walked into. The phone will ring then a very unpleasantly rude woman will appear on screen, wave her arms to get your attention then motion to pick up the phone.

Leisure Family

10/10

Exceptional

29 Jul 2025

Michelle

Thanks for your hospitality

8/10

Excellent

22 Jun 2025

D Casey

Generally great. Only two issues we had were that parking our vehicle was a challenge due to the skinny lot. If you have a larger vehicle you may struggle a bit parking. We also had an issue where housekeeping thought we were checking out a day earlier and woke us up knocking. Was resolved quickly but unfortunate.

Leisure Friends

6/10

Pleasant

05 Jun 2025

Elaine

Dirty and smell bad

Partner

10/10

Exceptional

28 Apr 2025

Jeannine

Surprise jacuzzi tub upstairs

Leisure Family

6/10

Pleasant

12 Apr 2025

Jennifer

2-bedroom is not functional for a young family

As a one-bedroom, we were happy with this condo. The living room, kitchen, bedroom, and bathroom were as expected and in-line with the pictures. If looking for a one-bedroom, I'd be happy to stay here again.

However, we booked this location specifically because it said there was a 2-bedroom option. What we learned upon arrival is that this was not a 2-bedroom unit. Instead, we were given access to two individual one-bedroom condos, part of the same duplex. This could be a fantastic value for two different groups of adults. Unfortunately, we booked the 2-bedroom as we have 2 small children

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Brala

Nice hotel. Not much by way of room service or staff availability however .

2/10

Poor

02 Mar 2025

Tony

DVD not working. Furnace broke down in the middle of the night. It's snowing outside and it's very cold. I need a refund.

10/10

Exceptional

28 Feb 2025

Ariana

Great stay

Leisure Friends

6/10

Pleasant

28 Feb 2025

BRYAN

Almost great.

Great location. But, almost no hot water! So almost cold showers , not great in February!
The refrigerator makes loud annoying noises all night. Check in staff didn’t make our keys work for two nights, so I had to go get new keys in the middle of my stay. Bathrooms need updating.

Friends_and_family Friends

6/10

Pleasant

23 Feb 2025

Deanna

The place was good but the shower was not warm enough, which after a day of skiing is very unpleasant. Other than that, it was good.

Leisure Family

6/10

Pleasant

22 Feb 2025

Vincent

Place to lay your head.

The stay was fine for an overnighter no frills just a place to sleep and shower. If you expect nothing you won’t be disappointed.

2/10

Poor

01 Feb 2025

Krystle

Don’t stay here

I went to this property and the room was like an ice box, because the wall heater wasn’t working. I had to call the property they claimed they don’t do refunds (only hotels.com) so Hotels.con rep called for me. Blatant lie because then she had to ask the manager to refund ?? Even the hotels.com rep was shocked by the lack of care. Don’t sell a room with a broken heater! I was also almost late for a dinner dealing with all this.

I asked for a refund days ago and nothing! I didn’t stay here and had to get another room somewhere else and they refuse to refund my money. Horrible business practice especially in a small town lncline Village.

Self

10/10

Exceptional

25 Jan 2025

Verified traveler

Thank you

Wonderful stay !!!

Self

6/10

Pleasant

28 Dec 2024

Dan

solid option for sleeping if you need a family type accommodation, plenty of room, proper amenities in working order, non luxurious appliances and finishes, would. not spend a week long vacation here but it is acceptable for a short crash

Leisure Family

10/10

Exceptional

03 Nov 2024

Yousuf

Fantastic property to stay with family .

The kitchen on second floor smelled like eggs. The cleaning staff needs to make sure things are odor free after cleaning

Leisure Family_with_children

10/10

Exceptional

17 Oct 2024

Pranav

It was a pleasant stay overall.

Leisure Family

6/10

Pleasant

04 Oct 2024

Daniel

Beautiful property needs professional management.

This is a beautiful property in a great location- that is in serious need of professional management.
The internet did not work - it would pop in once in a while, but was mostly useless.
The TV did not work - it was not connected to anything but a DVD player.
There was a nice-looking gas fireplace- but it did not work.
There was a nice balcony and the weather was great - but not so much as a chair to sit on it.

Partner

6/10

Pleasant

19 Jun 2024

Christine

This property advertised that it was waterfront. In fact it was at least 25 minutes walk to the water and most of the beaches nearby were private, and we couldn’t access them. The hot tub was in cold and dirty. Also, there was supposed to be a pool, however we did not find one. Accommodations were clean and comfortable, and the location was near a lot of shopping and dining.

Leisure Friends

8/10

Excellent

21 Apr 2024

Christine

Loved hot tub and gas fire.
The one bedroom was spacious.

8/10

Excellent

19 Mar 2024

MARIAN

Needed some additional cleaning of floors and table and chairs in dining area uncomfortable and wobbly. Also dishwasher not connected to frame and overhead light in main living space not working.

4/10

Poor

04 Feb 2024

Tony

No support from property management. WiFi doesn’t work. Smoke detector kept going off needing a new battery. Maintenance came in, looked at it and left and never came back to fix it. Fireplace didn’t work either

Leisure Family_with_children

10/10

Exceptional

21 Jul 2020

Michelle S.

Perfect

We loved our stay here. The location was in close proximity to the beach, the place was well kept and clean. Sitting out on the deck was so relaxing and beautiful. The listing does this place no justice.

10/10

Exceptional

10 Jul 2020

Brandy

Over all our stay was perfect. We loved the view from our cabin. My childern just adored it. Only down side was the sewage smell from the bathroom.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2020

Verified traveler

Thumbs Up

Great place to stay. The room was nice and the putting green was a plus for my eight-year-old son.

Friends_and_family Family

6/10

Pleasant

08 Jun 2020

Ashley

My studio was not as clean as I would like, the bathroom especially. The remotes to the tv did not work and the temperature control did not work

Business

10/10

Exceptional

08 Jun 2020

Verified traveler

Great place to stay

The property is amazing. The owners really went all out putting in many details to make the place comfortable and appealing. We want to come back.

Friends_and_family Family

10/10

Exceptional

18 Feb 2020

Cynthia

Best place to stay in Lake Tahoe

Such a peaceful stay. The lodge was perfect.

Partner

8/10

Excellent

12 Jan 2020

IloveIncline

We didn't have heat. The heater was broke. It was below 32 degrees that night

Business_and_leisure Partner

10/10

Exceptional

10 Jan 2020

Mike Z.

Great property

We rented the condo in Incline Village for a night. The condo and surrounding property were both very nice, and matched the description and pictures online. Would definitely stay again!

8/10

Excellent

01 Jan 2020

Michelle

This place was beautiful, the only thing was that it was cold in the room. But other than that it was perfect. I would definitely come back.

Partner

6/10

Pleasant

27 Dec 2019

Verified traveler

Everything was great except the sleeping arrangements. Queen bed needs updating and the pull out couch should be completely replaced. My kids could barely sleep on it which caused us to be up most of the night. Check in via video was fast and easy. Location was great as well.

Friends_and_family Family

8/10

Excellent

25 Oct 2019

Deana Y.

Villa in North Lake Tahoe

The property was great and exactly like pictures presented! The issue we had was on the property management end. According to the listing, and a personal call to reservations before booking, I was told we had full use of the whole villa. When we checked in, the reservation clerk told me we only had half the villa. I explained that was not what I booked and he finally gave us full use, but informed me I needed to contact HomeAway in the morning. I did, they were awesome and said I was correct and the property manager could contact them to handle any issues. Overall, we really enjoyed our stay and just wish we could’ve stayed longer! We would definitely book again!

8/10

Excellent

03 Sep 2019

Sandharbor

We loved the layout of this unit. We found the two floors, each with bedroom, bathroom, kitchen, and family room to be the perfect fit for our large family! The only complaint I had is that the mattress on the fold out sofa is terrible. The springs were almost popping through the material. We could not use these beds, which was a bummer! Upgrade these mattresses and the place would be perfect!

Leisure Family

4/10

Poor

02 Sep 2019

Robert

Too noisy

They didnt have our reservation when we arrived, they did give an up grade. The place it self had no air conditioning was very uncomfortable, the tv remotes would not work. The tv had narrator/captions we couldnt get off. I called the front desk he put on hold and forgot about me, i called back and they never could figure it out. Very noisy, cars drive way too fast up and down the driveway.

Partner

6/10

Pleasant

02 Sep 2019

Verified traveler

Meh

No documentation/information regarding beach passes. No jacuzzi in room, felt like a bait and switch, no AC, baseboard heater was constantly on, could not turn it off.

Was a good deal for a Labor Day stay, you get what you pay for.

Friends_and_family Family

6/10

Pleasant

30 Aug 2019

Kristen N K.

Room blazing hot

The property says they remodeled inside which they did, but the outside seriously needs a coat of paint. There was no air conditioning and the upstairs apartment was beastly hot. The ceiling fan had a wiring problem that did not allow us to run the fan and turn the light off at the same time, so we couldn't run the fan to sleep. Our key cards malfunctioned twice, so we had to keep going back and getting new ones.
The apartment was pretty cute inside but the remodel was cheap.

10/10

Exceptional

22 Aug 2019

janet l.

Stay

Good

10/10

Exceptional

14 Aug 2019

martin

Checking into a coumputer

Checking in was very impersonal I'm not sure if there was any help in the area.

Partner

6/10

Pleasant

13 Aug 2019

Verified traveler

Nice location. They are renovating so will be interested to see when complete. Room looked nice. Needs step off deck.
It's old and section of floor creaked. Could have used different material to grout tube/shower.
Had very noisy individuals above and staff were very nice to address it.

Friends_and_family Family

6/10

Pleasant

08 Jul 2019

Verified traveler

Make sure to do research before staying here

To be honest, I wouldn’t stay here again. The AC was not working or doesn’t have it & was told it’s listed on website when I booked through here went back to listing didn’t see anything about place not having AC. The plumbing system was extremely slow/inoperable at times. All throughout the night we heard water running/plumbing system it was very distrusting while sleeping. Pull out mattress was very uncomfortable! Other than that place was nice in the inside decent common area with 2 TVs one in living room one in bedroom

Friends

10/10

Exceptional

21 Jun 2019

Verified traveler

Nice rooms. Pretty setting. Easy check-in. We weren’t there much but appreciate what we had.

Friends_and_family Partner

6/10

Pleasant

26 Mar 2019

E 3.

Nice modern place

My husband and I stayed at the 1 bedroom condo. The condo itself was modern with adequate amenities. The only 2 issues was that there was a resort fee that was not disclosed when reserving the unit, we found out at check-in. Disclosing it at time of reserving the unit would have been ideal and not have any surprises. The other issue was low internet connection. I was not able to connect more than 2 devices and it would, from time to time, kick me out, very frustrating.

10/10

Exceptional

11 Mar 2019

Javier

Would definitely stay again

It was awesome. Check in was cool and quick. Remote for tv didn’t work and couldn’t get heater to work but the fire places worked pretty well. Really enjoyed stay.

Partner

6/10

Pleasant

04 Mar 2019

David

Disappointed

This place was poorly advertised. We anticipated something completely different not to mention we expected an 11am check out time - nope 9am. Dont expect anything like the pictures on here. The beds (sofa bed and in room bed) were painfully uncomfortable. We got the worst sleep of our lives and ache now! The showers are wonky...most of the water still runs out of the faucet. The patio had major ice chunks and icicles on it - too Dangerous for my daughter. We when arrived the patio door (ground level) was unlocked!! I could go on...

Family

6/10

Pleasant

10 Feb 2019

Giovanna

The place doesn't look like the pictures on Hotels

The pictures of the place that is on Hotels.com are nothing alike the actual place really disappointed. There is also a total of $150 in additional charges for staying there on top of the service fee Hotels.com imposes. I'm still waiting on my $100 that was place on hold on my credit card.

Family

8/10

Excellent

28 Jan 2019

Verified traveler

Place was not great, but good. Nice condo. Floors seemed a bit sticky, dishes were not washes very well, but besides that, had everything we needed.

Partner

10/10

Exceptional

24 Dec 2018

Verified traveler

Independent lodge room with Hot tub.. excellent accommodation for family ..reachable from lake in few mins.

Leisure Family

8/10

Excellent

11 Dec 2018

Verified traveler

“Resort fee” add-ons are ruining hotels.com

Liked everything except for $20 “resort fee”

10/10

Exceptional

26 Nov 2018

Kamal

Great Experience!

I'm not sure why the other reviews were so negative, however, we had a great experience. The remote check in was fine, the studio room was GREAT, though there was no fireplace. It was clean, freshly remodeled, luxury bedding, full electronics, full kitchen, a great place to stay.

Partner

4/10

Poor

15 Nov 2018

Verified traveler

The fireplace was not working, the heat was not working- we used furniture heaters The shower would suddenly become scalding. No one was on site after 4:30 to take care of anything.

Leisure

6/10

Pleasant

10 Sep 2018

Verified traveler

Check out time was unacceptable, 9am. There was no A/C. The back patio in our room was nonexistent, two chairs and table with dirt. The front desk could be more clear, have a sign or something saying the guest needs to use the phone to talk to concierge.

8/10

Excellent

06 Aug 2018

Verified traveler

Incline Village Condo

Our check-in was unconventional. We connected remotely via a computer screen with staff in another town. I was also surprised that I had to give. $100 cleaning deposit, and we never did get the cable to work. The facilities were very nice, and it was great to have access to the beaches there.

Partner

8/10

Excellent

07 Apr 2018

Verified traveler

Upgrade not so great

There were 8 of us on the trip and when they upgraded us we ended up only having enough beds for 6. With the upgrade this caused 2 people to sleep on the floor. By the time we discovered this it was so late and we were too tired to try to get a new room. I wish they wouldn't have upgraded us in the 1st place.

6/10

Pleasant

05 Apr 2018

Verified traveler

Eventually we were offers a very nice unit.

A bit of a comedy. Check in was by remote staff over a TV. The first room was not serviced with bed unmade, rubbish in the bin, washing up in the sink etc. We were subsequently upgraded to a better unit with a great view. The TV and air conditioning was difficult to use and the wifi inoperative on the first night. A pleasant stay after all the initial hassles were sorted out.

10/10

Exceptional

04 Mar 2018

gieGie

Villas

This was the most emaculate place I’ve stayed in a while will definitely be coming back and will be recommending for the area to stay.