Name: My Place Hotel-Carson City/Reno, NV
Address: 17 Hospitality Way ., Carson City, 89706, US

8/10

Excellent

03 Aug 2026

Patrick

Great for one night stay.
Conveniently located large room and relatively quiet.

6/10

Pleasant

03 Aug 2026

Carson

The room was clean. We were there, in Carson City, for five days. Three different times our keys would not turn the door lock green to let us in. One night there was no hot water. The water pressure in the shower was just above a drizzle. We were given only one washcloth and one hand towel. The fridge was fine and the stove worked, however, the were no dishes, glasses or utensils. We have stayed at many hotels with refrigerators and stoves and this was a first for us. We went to Walmart and bought the items we needed to cook breakfast. I’m just saying…..

10/10

Exceptional

02 Aug 2026

Syed Mustahsan

everything is superb

10/10

Exceptional

31 Jul 2026

Hairong

Good place to stay if traveling to Lake Tahoe

2/10

Poor

27 Jul 2026

Eliza

BEWARE! They will turn off the hot water mid shower without warning! If you need new and clean towels you have to take the dirty towels in a basket to the front lobby before they exchange them for cleans ones. The staff if super rude and unprofessional. Lastly, the sheets on the bed were dirty and the room smelled terribly. Do not recommend. Please resort as a last option.

10/10

Exceptional

26 Jul 2026

Karla

Great place to stay! The front staff was very helpful throughout my staff! Would stay again!

8/10

Excellent

22 Jul 2026

Mana

I would give them 5 stars but since I have 5 nights reservation 7/16-7/21, I was told at check-in that my room would be clean on the 4th day (7/19). After returning back from a long day of sightseeing and hiking, I can to a room that was not clean. I immediately went to see front desk, and I was told that housekeeping attempted to clean my room on 7/18 but I had a “Do not disturb” sign on my door. Mind you that the change in the cleaning schedule was not communicated to me. Front desk mediated by giving me the option to remove all the towels and beddings and she gave me new towels and beddings. I had to put my own beddings in the bed.

10/10

Exceptional

21 Jul 2026

Mike

Location was great! Parking was convenient, place was clean, staff was friendly. No pool or other amenities tho. Washer & dryer don’t work well & one takes your coins it definitely needs to be fixed. Also you have to get quarters off property to use the machines as there is no quarter machine at the hotel. Other than that the place is great, clean & safe. Would stay again!

Partner

8/10

Excellent

20 Jul 2026

Charles

Location was great. Close to the college.
Front desk staff was mostly not there when needed.
Room could be cleaner, found red stains in bathroom walls.

Self

2/10

Poor

20 Jul 2026

Hannah

Unpleasant stay with extremely unpleasant staff. They \"do not provide extra blankets\" and the lady at the front desk was extraordinarily rude when we asked. She also got offended that we asked for a new towel but did not bring it in the basket.

Bedding was very worn and the room was only semi-clean. Blanket nearly had holes in it. I am pretty certain the housekeeping did not change the duvet cover at all. It's fine, they're a long stay hotel and do less housekeeping visits, but they did not actually clean in any way in their one visit.

The shades DO NOT block out any light at all. The window faced directly at the light in their parking lot and the gas station across the street, but had huge gaps on the sides. We also asked them about this, but they said there was nothing they could do.

10/10

Exceptional

18 Jul 2026

Davinder

Very neat and clean,gud staff and rooms are very clean too

Family

10/10

Exceptional

17 Jul 2026

Glynna

The best value in the area. New property. We were traveling with two small dogs.

Pet

10/10

Exceptional

14 Jul 2026

Eric sanchez

The parking was nice and spacious . Accommodated me and my family nicely. Welcomed by friendly staff .

Family

8/10

Excellent

13 Jul 2026

Darlene

We love this place to stay at when we visit family. We always have wonderful service. There is always someone at the front desk day and night. My only complaint would be there is no water pressure late evenings. We think this may be because it’s when they are doing the laundry possibly. But other than that it’s a great place to stay and good value for the money. It’s so convenient to have microwave and full size fridge too. We will definitely stay again.

Partner

4/10

Poor

11 Jul 2026

Sue

B before I booked I read all the reviews. They looked good so I went ahead and booked when we got there. It was about 10 to 3 and check in was at three. They said it would be about 20 minutes for our room to be ready that it was a special order never saying what the weight was all about 30 minutes later I asked what was going on and they said because I ordered a recliner that I care if the recliner was there or not I said no I didn’t care so they said they would have our room in a few minutes. Why did somebody not explain that to us? They weren’t real helpful at the front desk when we got to our room the bathroom sink was very slow. It didn’t drain very fast. The toilet something weird was going on with that other than that the room was good. I just wish they would have the people at the front desk to explain things to people instead of just telling them wait.

Partner

6/10

Pleasant

11 Jul 2026

Johnathan

Shower head was leaking and broke off when I tried to use it. No maintenance in house so could not be repaired and we could not be moved due to hotel being fully booked. I ended up hand tightening it and we got by. I also heard another guest complaining about an issue with her room as well.

Friends_and_family Family

2/10

Poor

11 Jul 2026

James

I never checked in and cancelled in correct time and the manager decided to charge my credit card and im currently disputing with Expedia because the manager woke up on the wrong side of the bed. Trying to make a bonus! Dolt recommend this hotel at all. They don’t follow guidelines and rules. Better called Rogue hotel

Family_with_children

6/10

Pleasant

05 Jul 2026

Tatyana

All is good

2/10

Poor

05 Jul 2026

Gary

It was smelling nasty. The corridor was awful smelling. The room didn't have hot water. Had to call the front desk. It took 2 hours to get the hot water running in the room. The receptionist , she was the worst. The front desk was empty every time I visited the lobby. She was out in the parking. Snooki g cigarettes.

Friends

2/10

Poor

01 Jul 2026

Anourack

We are traveling a lot and staying so many hotels. The receptionist of this hotel is a a rudest and worst service I’ve ever met.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Ronen

The second floor had a horrible unpleasant fish like smell and unfortunately our room smelled strongly of fish or shript cooking. We reported it to the front desk, but they were unable to offer a solution or move us to another room.

The air conditioner made a loud buzzing noise that kept me awake for over an hour. To make matters worse, the bed frame collapsed on one side. My wife injured her shoulder, and I ended up with a cut on my hand.

We chose this hotel based on its positive reviews, so this experience was disappointing.
We made the front desk aware of all of these issues before checking out, and I sincerely hope they address them.

As an independently owned hotel competing with major chains, it's unfortunate that a few fixable maintenance and housekeeping issues could negatively impact what could otherwise be a goof place to stay.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Kameron

The staff was so kind and helpful! The room was clean and spacious! We really liked it!

Partner

8/10

Excellent

23 Jun 2026

Rupinder

Clean rooms with amenities. Helpful staff. Very good experience staying there.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

David

Ok place. Traffic is loud and will wake you up.

Partner

8/10

Excellent

20 Jun 2026

Heather

Clean property. Neighbors near our room were a little loud but other than that, a nice stay

Family_with_children

10/10

Exceptional

16 Jun 2026

Bruce

The room was very comfortable and clean. Bed was comfortable also. Requested a bedding change from front desk, after 2nd night, and was given the sheets to change ourselves. Housekeeping was great and helpful. Nice room and safe area, we would stay here again when in the area.

Partner

8/10

Excellent

10 Jun 2026

Roderick

There was nothing within the distance, just an arc gas station and a Taco Bell

Self

10/10

Exceptional

07 Jun 2026

Payung and Mark

The room is very clean. It’s has very thing, microwave, oven and refrigerator. The staffs are very friendly and convenient parking.

Partner

10/10

Exceptional

07 Jun 2026

Danielle

Lighting was a little strange but other than that great

Partner

8/10

Excellent

05 Jun 2026

Loretta

It was just ok

Self

10/10

Exceptional

02 Jun 2026

Anthony

We’ll kept.

Partner

2/10

Poor

31 May 2026

James

Mold in shower desk lady didn’t seam to care but was she able to help me clean it.

Partner

10/10

Exceptional

31 May 2026

Allen

Convenient location, very clean facilities, full furnished rooms. Would be good for long term stays.

Family

10/10

Exceptional

31 May 2026

Lynne

Clean and quiet

Friends

6/10

Pleasant

30 May 2026

Rachel

The night manager was pretty rude. Staff ignored us. All in all staff seemed irritated by our presence

Family_with_children

6/10

Pleasant

27 May 2026

Gary

Nice staff. Nnnnmmmmmmmmmmmmmmmm
ff

8/10

Excellent

26 May 2026

Thomas

It was a very nice clean facility

Partner

8/10

Excellent

26 May 2026

Linda

All good except our room key didn't work most of the time. They had to keep giving us new ones. We had no hot water when we went to shower. We had to wait for them to fix it. Which they did.

Pet

10/10

Exceptional

24 May 2026

mya

7 year old property! The place was very clean and well taken care of.

10/10

Exceptional

24 May 2026

Darrin

Clean room, nice staff, easy parking

8/10

Excellent

23 May 2026

Celeste

Having to stay for several days, we really liked the kitchen area in the room. It has a full size fridge/freezer with ice maker, cabinets, sink, microwave, a toaster, coffee maker, & range top. They provide a dishcloth, drying towel, small bottle of dish soap, and roll of paper towels for your convenience, but no other cutlery, dishes, or pans. The room size is ample and the beds are very comfortable. There is a nice desk area that you can work or eat at. The bathroom is also a good size and does have a nice adjustable shower head. The lobby is large with a coffee service area, vending coolers, and work station areas. The grounds are kept clean with plenty of lighted parking. There is even a patio area with barbecue grill, tables & chairs. It is located in a safe, and quiet area. We travel with a service dog and there is plenty of room to walk them and they even have bags available to clean up after your pet. There are 3 drawbacks that we encountered. One isthat the front desk clerk has multiple duties to perform, especially at night, and is not readily at the front desk. (As they do housekeeping, laundry, and auditing duties) 2nd is that you have to drive to get to anything unless you want to walk a good distance, & 3rd is getting hot water to the kitchen & bathroom sinks. It is fine in the shower, but really not hot at the sinks. Overall, this is really a good place to stay, most especially if staying for longer periods.

Pet

8/10

Excellent

15 May 2026

Lynne

Took a long time to make ice. Bed was a little squeaky, mattress in need of replacement. Otherwise, no complaints. Staff friendly and helpful, everything clean and well maintained. Plenty of convenient parking. Great location.

Friends

6/10

Pleasant

15 May 2026

Loretta

The kitchen wasn’t stocked. They don’t do that.

Self

10/10

Exceptional

15 May 2026

Kristine

Clean room, friendly staff, plenty of parking, pet friendly.

Pet

10/10

Exceptional

13 May 2026

Timothy

Didn’t cook but parking was convenient & felt safe

6/10

Pleasant

08 May 2026

Loretta

The kitchen wasn’t stocked with anything the cabinets were falling apart

10/10

Exceptional

06 May 2026

Pam

Excellent kitchen for road trippers!

Friends_and_family Friends

8/10

Excellent

01 May 2026

Daniel

Nice simple room. Kitchenette area would be convenient for preparing food though I didn’t use it. Loud neighboring room, though not the hotels fault. Would be nice if walls were better insulated.

Self

10/10

Exceptional

01 May 2026

Chiragkumar

The room was very clean and the staff was professional and welcoming. Overall, a great experience!

Family

10/10

Exceptional

30 Apr 2026

george

I really enjoyed my stay. Very impressed.

Partner

10/10

Exceptional

29 Apr 2026

Jay

The My Place in Carson City Nevada seems new. I don't know how old it is, but it is well kept and the staff courteous. The room was comfortable and the recliner and desk were both used and appreciated by my wife and I. The bath/shower was very nice.

Partner

10/10

Exceptional

26 Apr 2026

Melinda

Yes

Partner

10/10

Exceptional

26 Apr 2026

Estephany

Everything was clean very calm area

10/10

Exceptional

25 Apr 2026

Leslie

Clean , quiet and comfortable

Self

10/10

Exceptional

22 Apr 2026

Reggie

It was like walking into my own studio apartment so clean and so refreshing

Self

4/10

Poor

20 Apr 2026

Sylvia

Did not like the set up of the room

Partner

10/10

Exceptional

19 Apr 2026

Mariette

Excellent

Pet

8/10

Excellent

18 Apr 2026

Rebecca

Overall the hotel is very clean and the desk clerk was very nice. My main complaint was that the room had a kitchenette, but it had absolutely no cookware or dishes. I chose this hotel so that I would be able to cook a meal, but after purchasing some groceries and checking in I had no way to cook it.

Family_with_children

10/10

Exceptional

16 Apr 2026

Jacqui

The staff was absolutely amazing and very kind!

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Sarah

By far the best place to stay for the price. Very clean rooms, quiet, roomy.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Yeimy

The room very clean,easy parking lot,

Family_with_children

10/10

Exceptional

14 Apr 2026

Priya

Good and clean room

Family_with_children

8/10

Excellent

14 Apr 2026

Randy

Upon arrival staff seemed a bit under pressure but that changed throughout our stay.
Rooms were clean, well lit and spacious for the price.
We will be coming back. Would have been a big bonus to receive a meal.

10/10

Exceptional

13 Apr 2026

Richard

Please get better toilet paper, considering the property quality is much better than that.
No pots, pans, dishes or silverware for the complete kitchen also

Partner

10/10

Exceptional

09 Apr 2026

Theresa

Great location, extremely clean and spacious.

10/10

Exceptional

06 Apr 2026

Pablo

I truly recommend this hotel, rooms are very clean and comfortable and big.

Self

8/10

Excellent

05 Apr 2026

Tracey

Staff was friendly

8/10

Excellent

04 Apr 2026

Gabriel

Liked staying here. Will stay again.

Self

10/10

Exceptional

03 Apr 2026

Debra

Great location rooms were clean

Partner

10/10

Exceptional

02 Apr 2026

Monica

Better Coffee the coffee was horrible. Every time I’ve stayed there. The coffee is horrible.

Self

10/10

Exceptional

31 Mar 2026

Carolyn

It was very nice and relaxing.

Family

10/10

Exceptional

31 Mar 2026

Gail

Very nice staff, extremely clean lobby and room! I would definitely stay here again!

Self

8/10

Excellent

28 Mar 2026

Robert

The hotel was very clean, modern, and quiet. The only complaint is very poor communication skills of the staff at the front desk. Upon check-in, the female employee was very robotic, impersonal, and indifferent in her attitude. She did not make any effort at all to be cordial during the entire check-in process. After my check-in, I needed to retrieve another bag from my vehicle, and I found her standing outside the front entrance smoking a cigarette.

Self

10/10

Exceptional

26 Mar 2026

Roy

Very clean rooms. Friendly staff.

Partner

6/10

Pleasant

20 Mar 2026

chad

No utensils to cook with. Minimal paper cups. Bed was horribly stiff. Both my husband and I woke up in the middle of the night in severe pain. His lower back and ribs, my neck and shoulder. Pillows are worthless. They go flat where your head is giving no support. Otherwise the room was great. Clean. Very quiet. Great location. Safe area.

2/10

Poor

15 Mar 2026

Laura

Disappointing after seeing rating on Expedia as \"3-star\". I would rate as 1-star. I would not stay here again.

Partner

8/10

Excellent

11 Mar 2026

Kathleen

Great place. Need to ensure soap shampoo and conditioner are stocked

10/10

Exceptional

10 Mar 2026

Sheila

Clean room. Staff is friendly. Good location!

Self

6/10

Pleasant

08 Mar 2026

Ava

We had handicap room since husband needed walk-in shower. Room was decent size, bed wasn’t the best(rather lumpy), room 106 near roadside so was a little noisy, refrigerator ice machine was also noisy. No breakfast. Economy price for room so can’t expect Best Western.

Partner

10/10

Exceptional

08 Mar 2026

Amy

Nice place for the price

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Heather

Loved it! Only two tiny complainants: The space given to take your dog to the loo is all rocks. We had to take our dog to a park so she would go to the bathroom.

Partner

6/10

Pleasant

01 Mar 2026

Patricia A

Very clean room. Room felt sterile and the amenities did not reflect a 3 star rating. Or an 8.6.

10/10

Exceptional

28 Feb 2026

Lisa

Clean room, friendly and helpful staff!

Partner

2/10

Poor

28 Feb 2026

kelly

Staff was the worst I've ever experienced

Partner

10/10

Exceptional

21 Feb 2026

Josefina

I stayed here a few times already because it’s a wonderful place to stay, great price also.

10/10

Exceptional

17 Feb 2026

Craig

The room was clean and the staff was friendly and helpful.

8/10

Excellent

05 Feb 2026

Dawn

The bed was great! Most places beds are too soft or hard. Clean & quiet. Staff was nice. I would stay here again.

Business_and_leisure Self

10/10

Exceptional

03 Feb 2026

Josefina

Rooms are spotless and very courteous staff

Leisure Partner

2/10

Poor

03 Feb 2026

Robert

Will never stay at this chain again. The woman at the front desk was extremely rude and condescending with a nasty attitude, I've never been spoken to by hotel staff in such a malicious manner. She also kept me waiting at the front desk upon arrival and yelled from another room to wait. Her shirt was dirty with food stains down the front. The pet fee is per dog per night so was US$66.00 (we have 2 small, clean, polite doodles) that was over CDN$100 for one night, which was a surprise as just 4 weeks earlier at another city, same chain, it was $30; we felt gouged. She told us to cancel thru expedia.ca but it was non-refundable. It is now five days later and I still feel upset by how we were treated.

Leisure Pet

10/10

Exceptional

26 Jan 2026

Josefina

Room was spotless and very friendly staff, I have stayed at this same hotel at least 3 times in one month. I highly recommend this hotel

Leisure Partner

10/10

Exceptional

21 Jan 2026

Christina

The room was exactly what I needed

Leisure Partner

4/10

Poor

18 Jan 2026

Manny

The room need blackout curtain. The room was lit from light outside

Friends_and_family Friends

2/10

Poor

17 Jan 2026

Catherine

While the kitchen was equipped for cooking with a countertop burner, there was a dead bug in full site on the counter.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Valentina

Yes everything was spotless

Leisure Family

8/10

Excellent

07 Jan 2026

Stephanie

Staff were friendly, place was clean and comfortable. Nice bathroom. Terrible noise from the traffic.

10/10

Exceptional

05 Jan 2026

Candace

Great place to stay and so clean

10/10

Exceptional

03 Jan 2026

Michael

Clean, spacious room.

Leisure Self

8/10

Excellent

27 Dec 2025

Carolyn

Liked having a full sized refrigerator, microwave and sink.

6/10

Pleasant

21 Dec 2025

Timothy

Room condition,

4/10

Poor

20 Dec 2025

Flerida

The ice maker in the room was so noisy and kept making ice all night long. It’s normally a great stay other than that. I guess it was an accessible room so the bed was so low to the floor.

Business Self