Courtyard Carson City

4/10

Poor

01 Jun 2026

Jeffrey

Booking was great, amenities were great, everything went awesome! It was the person I went with that made experience not so cool!! lol thank you Marriot and Experian!, your services were perfect. You have to love a back handed complement.

Partner

8/10

Excellent

16 May 2026

Denise

Great location. Beautiful hotel. Casino next door.

8/10

Excellent

07 May 2026

Bryan

Ok

Self

8/10

Excellent

03 May 2026

Bryan

Ok

Business

10/10

Exceptional

29 Apr 2026

Rose M

We love staying here! The staff are friendly, the room was clean, and comfortable, and the location is perfect. This is our second stay here when we visit family. We plan to return to the Courtyard by Marriott in Carson City.

10/10

Exceptional

19 Apr 2026

Michele

Great stay! Clean, friendly and helpful staff, great pool and hot tub, lots of actives on site for family fun. Will definitely be back!

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Cindy

The room and staff were excellent. With one exception.
There is no exhaust fan in the bathroom and mold is starting to form on the ceiling.

Partner

6/10

Pleasant

11 Apr 2026

Megan

Breakfast is paid at the bistro, so we didn't eat there.
The hotel was cleanish, I don't think it was so much the staff as it was the other guests. We were unlucky enough to be there at the same time as a soccer tournament and despite clear instructions in the rooms to not leave children unattended they were running up and down the hallway until past 11pm. They were banging on doors and there was ice and food crumbs all over the carpet. As much as I paid to stay there, I was really expecting a better rest.
The staff were kind and check in and out was quick. It was just not a restful stay which was disappointing after such a long trip.
The shower was okay. The heater refused to work, flashing the filter warning.
It was not the stay I expect.

Partner

10/10

Exceptional

01 Apr 2026

Peggy

We had a great stay at the Courtyard in Carson City! Associates were great, lovely bar area and beautiful outdoor area with a fire pit and games

10/10

Exceptional

31 Mar 2026

WESLEY

When the wind blows, it whistles through the air conditioner.

Self

10/10

Exceptional

24 Mar 2026

Peggy

Pool and spa was excellent! did not use their bar but looked great.
Only complaint I have is the outside is well trimmed and free from any litter but there was dog feces everywhere on the grass.

Partner

8/10

Excellent

14 Mar 2026

Greg

Nice spacious lobby with many areas to sit, adjoining a Starbucks coffee bar. Clean room, hallways snd elevator. Staff is friendly and helpful. Only issue in our room was the curtain pull rod (?) fell apart when we tried opening the curtains. Hotel is adjacent to a casino so food/gaming options abound

Partner

10/10

Exceptional

09 Mar 2026

William

Quality

Partner

10/10

Exceptional

22 Feb 2026

Yong

Clean, spacious

Family_with_children

10/10

Exceptional

18 Feb 2026

Michael

Clean facility with great staff and amenities

Family_with_children

8/10

Excellent

24 Nov 2025

Randall

We saw the hotel room staff in the hallway when we left the room about 11 am, and told them we would be gone a while and that the room was ready to be serviced. When we returned about 7 pm, nothing had been done in our room - the used towels were not picked up, fresh towels were not put in the room, and no replacements were provided for the coffee we had used. We called the front desk, and picked up the items ourselves. Since when does the staff not service the room when asked?

Leisure Partner

10/10

Exceptional

02 Nov 2025

Rosa

Staff was very friendly and welcoming! The room was impeccable and well layed out.

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Katelyn

Honestly, this is one of the nicest hotels I’ve stayed at. 10/10 recommend. I loved that they had games both inside and outside, they provided crayons and paper for my son to color, free cookies and apple cider, room was clean and employees were super friendly and helpful!! I would 100% come back if we’re ever in Carson City.

Leisure Family_with_children

10/10

Exceptional

07 Sep 2025

Alexis

Everything was nearby and convenient! Everything inside the hotel was great

Leisure Partner

4/10

Poor

10 Aug 2025

Tiffany

Skip it

This place is gross. They definitely spent time to upgrade the lobby so it looks modern and like a courtyard but the rooms are nasty. Everything is old and worn down. For $300/nite - they can do better. I stayed here once before a couple years ago when there was a fire in Auburn. And the ventilation is so bad that the entire hotel was smoky. The choices in Carson City are very limited. But this courtyard is incredibly overpriced for what you get. My 10-year-old wouldn’t even take a shower because he was grossed out by the looks of the shower stall. We had brought our own blankets with us, which I’m so grateful for because there was no way in hell I was getting between those covers.

Business

10/10

Exceptional

31 Jul 2025

Laura

Comfortable with small effective gym!

Comfortable bed! Quiet! Small but efficient gym! Downside wish they cleaned the room without asking but good overall!

Business

8/10

Excellent

28 Jul 2025

Donald

Really nice enjoyable place

Leisure Partner

10/10

Exceptional

23 Jul 2025

Larry

See above

10/10

Exceptional

20 Jul 2025

Pamela

I feel safe, I like to stay there its close to my kids when I visit. Everything is convenient.

Leisure Partner

6/10

Pleasant

27 Jun 2025

Keith

This hotel is right by our favorite casino, Casino Fandango. When I called this hotel to book a room, I was quoted $853 for 2 nights, which is a joke as far as I am concerned. Thank you Travelocity. The walkability was great to our casino of choice. However, this hotel doesn't even have a complimentary breakfast when other hotels that charge much lesser prices do. There was also a drawer in our room that never closed. You would shut it and it would open right back up.

Leisure Partner

10/10

Exceptional

26 Jun 2025

SUSAN E

Employees all very friendly and helpful

Business Partner

10/10

Exceptional

22 Jun 2025

Ronald

The room was awesome and the staff was great.

Leisure Family

2/10

Poor

07 Jun 2025

Danielle

This stay was terrible, from check in to check out. At check in, they changed our room type to a much smaller room with smaller beds than what I booked (king bed). There was old moldy food still in the room refrigerator, light bulbs were out, the water was out the entire first morning without warning - when we called the front desk, they told us it would be out for maintenance and back on in five minutes. It was an hour, and when it came back on it was brown for another hour. We left the room and when we came back, our door was open. It was definitely closed when we left. They had not been in to clean; no one ever asked us about cleaning the room the entire stay, so we have no idea who was in our room or why. We definitely will not be staying here again.

Leisure Partner

10/10

Exceptional

09 May 2025

Michael

Resteraunts at Casino were awesome.

4/10

Poor

17 Apr 2025

Minette

The hotel was clean, but our bed squeaked and they started construction at 7 in the morning. Talk about rude awakening. When the manager was confronted with our concerns, he stated “well it will be all new when you come back again”. Won’t be back!!

8/10

Excellent

08 Apr 2025

WALTER RICHARD WEBER

Convenient, dinner possibilities close by

6/10

Pleasant

24 Nov 2024

Steven

They are renovating the property. There was an awful sewer smell in our room. They did accommodate us amd find us another room.

10/10

Exceptional

18 Nov 2024

Marvin

Nice place

Leisure Family

10/10

Exceptional

30 Sep 2024

Sherry

Excellent staff

Business Family

8/10

Excellent

12 Sep 2024

Tony

Decent rooms

Business Self

10/10

Exceptional

08 Sep 2024

Julie

We had a very nice stay. The room was comfortable and clean. The front desk staff was very friendly and helpful.

Leisure Family

8/10

Excellent

01 Sep 2024

veronica

It was a nice comfy stay .

Leisure Family

8/10

Excellent

22 Aug 2024

Nancy

Room was well laid out with all the amenities. Great shower spray. Mattress was ok, bit hard but not cheap hard. No one at the cafe/bar area either night so I failed to obtain anything. Did beg a cookie off the front desk once.

Leisure Partner

6/10

Pleasant

14 Jul 2024

Peter

The couch in my room had a large stain on it. That wasn’t appreciated.
Also the last time I was at a Marriott location they had complimentary coffee and continental breakfast ( muffins, bananas). Other hotel chains I’ve been at recently were cheaper, cleaner and free coffee

6/10

Pleasant

09 Jul 2024

Anna

I’ve decided to only review properties based on how I slept. Not a great bed and bedding so overage- especially for the price. Also the staff were loud.

8/10

Excellent

26 Jun 2024

Penne

Clean and nice. Friendly staff. I didn't like the poor lighting in the room. One side of the room has no lights. Hard to read

Leisure

10/10

Exceptional

26 Jun 2024

THOMAS

The wheel chair access was very good , from low threshold on the door to the roll in shower. Would definitely use this facility again

Leisure Partner

10/10

Exceptional

22 Jun 2024

Jane

The room was just perfect bed amazing the pillows amazing !!! nice and quiet hotel .Loved it

Self

10/10

Exceptional

30 May 2024

patricia

friendly, helpful staff. Missed not having a complimentary breakfast.

Leisure Friends

10/10

Exceptional

02 Apr 2024

Kaylee

Excellent customer service and politeness. Expert service, and we loved the amenities that was provided. For example, the pool and spa. As well as the weight room. I'd like to thank Dominic at the front desk for his excellent and expert service. As well as his friendliness. Above and beyond. WOULD DEFINITELY STAY AT THIS PLACE AGAIN!! Thank you so much for everything.

Leisure Partner

10/10

Exceptional

27 Feb 2024

Nazia

Will definitely go there again

8/10

Excellent

27 Feb 2024

George F

The staff at the front desk were great. The whole place was 5star

Leisure Partner

10/10

Exceptional

24 Feb 2024

Wei

Fist visit and will come back for sure

8/10

Excellent

21 Feb 2024

Jonathan

Friendly staff

Business Self

10/10

Exceptional

20 Jan 2024

William

Good place to stay

It was a good stay. The rooms are spacious and quiet. Very clean.

Business

6/10

Pleasant

25 Dec 2023

Aaron

the first time I tried to check in I it was 10:45, I was told to come back at 12:00 noon. I came back at 12:00 and was told to come back at 1:00. The people behind the desk where polite enough but didn't seem to be on the same page about check in policy.

Business Self

6/10

Pleasant

09 Dec 2023

Delvis

I booked my reservation through EXPEDIA. When I arrived, the desk clerk had no reservation listed :(. I had my confirmation receipt, so that was solved.
The bathroom floor could have been cleaner :(
Not what I expected from Marriott. :(

Self

8/10

Excellent

30 Nov 2023

Sandra

thank you

8/10

Excellent

01 Nov 2023

Eric

nice clean rooms, couches a little uncomfortable,
front desk no one there upon initial check in,
also no coffee in the morning, in common area,
ia the shower water temp control faucet handle was old n wornout had to fiddle with handle to get right water temp.

Business_and_leisure Self

6/10

Pleasant

29 Oct 2023

margo

I stayed in this hotel years ago when visiting my mom. I remember it being very nice. Sadly, the rooms are no longer like they used to be. I have stayed here twice this month because my mom in the hospital. My first room smelled stale and moldy. the furniture was stained. I have pictures. The second stay the furniture was not stained but both mine and my sister's room have that horrible mostly smell. We realized the bathrooms do not have fans. There are open vents but no active suction. It seems the rooms have just been allowed to get damp and musty. you can see ceiling painting and repair and bubbling from moisture.

Beds are super mediocre, cheap sheets and pillows But clean.

The lobby is very nice and clean and a pleasant place to hang out and work which keeps the place from getting one star. I informed the front desk of the issues. I was told that the hotel was getting remodeled. It's a shame. Will most likely get an airbnb next time. This used to be the nicest hotel in Carson City.

Leisure Family

10/10

Exceptional

19 Oct 2023

Jose

good experience

It was nice place

Business

10/10

Exceptional

26 Sep 2023

Serah

The staff was friendly, the room was clean, and the bed was comfortable. I loved the comfort of the room and bathroom. The shower was great and i appreciated having 4 pillows on the bed. I will definitely come back to stay again.

Leisure Family

8/10

Excellent

11 Sep 2023

Douglas

Surprised Week day food offering is not offered like other Courtyards. Yours is a cost to the Guest.

Leisure Partner

8/10

Excellent

11 Sep 2023

Richard

We always stay this Marriot Residence hotel because of the indoor pool. Our grandchildren, who live in Carson City, can use the pool no matter what time of year we come to visit them. The pool temperature, probably around 85, is perfect.

Leisure Partner

10/10

Exceptional

11 Sep 2023

Niyamathullah Shar

Interior Design of each and everything inside the room and the property was in perfection with high quality.

Except the room door bell looks like mini fire alarm, that can be changed to nice soothing sound

Leisure

10/10

Exceptional

04 Sep 2023

Jose J.

Really clean place

8/10

Excellent

04 Sep 2023

PAVAN

Everything was excellent, except the sheets did not look like they had been washed and replaced from the previous guests. That, or they just weren't washed well enough. Not sure, but eww. But I honestly think that's probably a somewhat regular thing at some hotels, or at least a regular error that gets made. I would probably go back.

Leisure Partner

10/10

Exceptional

03 Sep 2023

Jeff

We will be back.

8/10

Excellent

26 Jul 2023

Lisa

Good location with good restaurants in next door

Hotel comfortable with good spaces. Room cleaning was on request, requested 3 times during 10 day stay and only came once and only changed the towels, no cleaning or bin emptying etc.
Staff mostly good except one who was very rude.

Partner

10/10

Exceptional

14 Jul 2023

German

Good service from the staff. Very customer oriented. As always enjoyed my time at the hotel. Thanks

2/10

Poor

02 Jul 2023

Joanna

Not good s as t all.

Horrible the Marriot charged me as well as hotels.com. I called and talked to two different people for over 3 hours and no resolution.

Partner

6/10

Pleasant

07 May 2023

Bruce

Not for business travel

Business trip with three others, our trip was cut a day short however Bonvoys new “policy” made us all pay a cancellation fee which is the same amount as the room. I’ve always been able to come to some agreement in the past at other locations as sometimes circumstances change. I will not be using Bonvoy hotels ever again

Business

8/10

Excellent

24 Apr 2023

Letty

Property was nice.. average hotel

Business Family

2/10

Poor

20 Feb 2023

Yunhong

The check-in was horrible. I booked two rooms for one night, the front desk said that they only saw one room one night. I showed her my reservation confirmation email. She said this was not their problem, and I should contact Expedia. I tried very hard to find the customer service number for expedia, however nobody was answering the phone call. After spending over half an hour reaching out to both Marriott and Expedia, they finally found the other room for me. Horrible service by both Expedia and Marriott.

Leisure Family

10/10

Exceptional

21 Dec 2022

Cheryl

The pandemic has shut down much of the facility but the staff and the facility itself make a rewarding experience

Business_and_leisure Partner

4/10

Poor

07 Nov 2022

Emely

I like how close it was to everything, very friendly staff & the coffee in the morning down stairs is a plus! But… THE ROOM… oh gosh there was blood on the shower curtains & towels. I was disgusted..

Leisure Family_with_children

6/10

Pleasant

06 Nov 2022

Richard

I tried to add one more night to our stay at Courtyard Marriott. Online help said it would be over the 3x the cost of the other nights because of penalties? I don't get it, probably will not use Expedia again.

Leisure Partner

10/10

Exceptional

21 Oct 2022

ERIC

There was quite a bit of noise at night but otherwise all was great.

Business Self

4/10

Poor

30 Sep 2022

Mary

disappointment

Just disappointed for the price this Marriot did not have a working hot tub, pool was cold, no complimentary coffee, breakfast had to be ordered and paid for and was only until 9am. no maid service unless requested, had to exchange used towels at front desk. Ice machine on 1st floor broken. I do have to say all employees for very nice and helpful .

Friends_and_family Family

10/10

Exceptional

26 Sep 2022

aaron

staff was very friendly and helpfull

Leisure Friends

10/10

Exceptional

26 Sep 2022

Bruce

Nice, aging hotel.

Nice, aging hotel. The onsite food was good. The only big knock are the pillows, probably the worst on the planet. Either bring your own or go to Kohls and buy one.

Business

10/10

Exceptional

26 Sep 2022

Daniel

I liked the cleanliness of the hotel and the friendly staff.

Leisure Partner

6/10

Pleasant

06 Sep 2022

Blanca

no body clean the rooms .

Family

10/10

Exceptional

06 Sep 2022

Uyen

Owners

Good

Friends_and_family Family

8/10

Excellent

05 Jul 2022

Sanjay

Best place to stay near to Lake Tahoe

Room was pretty clean. We liked all the facilities provided inside the room.

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

Sheryl

Impressive

Impressive. Much more luxurious than I had expected. Clean, up to date, and staff was all kind.

Friends_and_family Family

2/10

Poor

04 Jul 2022

Jesse

Fat fingered my reservation, would not allow me to reschedule or refund.

Leisure Family

10/10

Exceptional

27 Jun 2022

Veronica

Property was clean nice staff was helpful

Leisure Family

10/10

Exceptional

15 Jun 2022

Verified traveler

Very friendly staff. Check in was easy. Cafe was very good.

Partner

6/10

Pleasant

06 Jun 2022

Verified traveler

Bad air conditioner

The hotel was nice but the mattress needed replaced and air conditioner kept turning off and on so the room was hot the cold all night long.

Partner

4/10

Poor

31 May 2022

Laura

Bathtub didnt drain. Mold under coffee rim. Not worth the price

Leisure Family

10/10

Exceptional

04 May 2022

Kelly

Nice place to stay.

Everything was great. Pool and spa were good. All around nice place to stay. Great location.

Friends_and_family Family

10/10

Exceptional

03 May 2022

Thomas

Nice and quiet and clean

Leisure Family

6/10

Pleasant

30 Apr 2022

Christa C

the air conditioning was not working hard to sleep

Leisure Partner

8/10

Excellent

30 Apr 2022

erik

Everything the only complaint i had with checkout being 12 why did housekeeping have to nock on my door at 830 and wake me up

Leisure Family

10/10

Exceptional

29 Apr 2022

Sachiko

Very clean, comfortable bed with relaxing!

Leisure Self

8/10

Excellent

27 Apr 2022

Terri

It was next to a casino and theater, but found a sock behind the chair that was a previous guest

Leisure

6/10

Pleasant

25 Feb 2022

Justin

This is the most expensive hotel in the area. Besides a nice entry and abutting a casino, the hotel added no value. The rooms where vanilla, views of the highway and parking garage were breath taking.

Leisure Partner

10/10

Exceptional

11 Dec 2021

Ian

The check in hostess was very accommodating. The room, and lobby was clean and cheerful.

Leisure

10/10

Exceptional

09 Dec 2021

Jay R

Good hotel.

Partner

10/10

Exceptional

01 Dec 2021

Barbara

Have stayed here in the past and always great

Leisure Self

8/10

Excellent

28 Nov 2021

Cassandra

This is a newer hotel in Carson City. Our room was clean and very comfortable.

Leisure Family

10/10

Exceptional

25 Nov 2021

Linda

Always good to stay at Marriott

Leisure Self

8/10

Excellent

25 Oct 2021

Brenda

Close to stores and walkable to Casino. Staff were so nice and helpful. I don't know if this is the place to say this, but we have never been to a Marriot that had thin walls. The first night, a man in the room next to us, continued to play music really loud. We called the front desk several times through the night, about it and the women at the desk was so nice and she called the room every time. The next day she gave us another room. Way better, but you can still hear people talking.

Leisure Partner

10/10

Exceptional

24 Oct 2021

jennifer

Room was incredibly clean and thought went into keeping the guests safe during the covid era. Great service, too.

Friends_and_family Family