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Courtyard Carson City

Reno - NV · United States

3870 S Carson StView location

8.6/10Excellent636 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location9.2/109.2
Neighborhood8.8/108.8
Quality8.0/108.0
Value7.6/107.6
Amenities7.8/107.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Carson City

Located in Carson City's historic district, the Courtyard by Marriott Carson City is a short walk from Casino Fandango and a quick drive from Fuji Park. This hotel offers 88 air-conditioned rooms, each equipped with a refrigerator, flat-screen TV, and complimentary wired and wireless internet access.

Enjoy a meal at the onsite restaurant, a snack in the coffee shop, or a drink at the bar/lounge. To-go breakfasts are available for a fee. Recreational amenities include an indoor pool, spa tub, and fitness center.

Business travelers will appreciate the complimentary wired internet access, business center, and dry cleaning/laundry services. The hotel also provides conference space and meeting rooms. Free self-parking is available.

Read more about this hotelShow less

With a stay at Courtyard by Marriott Carson City in Carson City, you'll be in the historical district, just steps from Casino Fandango and a 2-minute drive from Fuji Park. This hotel is 17.8 mi (28.6 km) from Sand Harbor and 1.1 mi (1.8 km) from Bodines Casino.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and complimentary weekday newspapers. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6 AM to 11 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately USD 10 to 15 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Casino Fandango 0.2 km / 0.1 mi
Bodines Casino 1.9 km / 1.2 mi
Fuji Park 1.9 km / 1.2 mi
Stewart Indian School 2.1 km / 1.3 mi
Nevada State Railroad Museum 2.3 km / 1.4 mi
Governors Field 3 km / 1.8 mi
Carson Station Casino 3.2 km / 2 mi
Warren Engine Company No. 1 Museum 3.4 km / 2.1 mi
Sears-Ferris House 3.7 km / 2.3 mi
Nevada State Capitol 3.8 km / 2.4 mi
Rinckel Mansion 3.9 km / 2.4 mi
E.D. Sweeney Building 3.9 km / 2.4 mi
Nevada State Library and Archives 3.9 km / 2.4 mi
Brewery Arts Center 4 km / 2.5 mi
Paul Laxalt State Office Building 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2008
  • Year of most recent renovation: 2008
  • Total number of rooms: 88
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 38 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Courtyard Carson City

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard Carson City

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 46 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Courtyard Carson City

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Housekeeping
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Hairdryer
    • Bathroom: 10

    Facilities with extra charge

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Courtyard Carson City

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Courtyard Carson City

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard Carson City

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Courtyard Carson City

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Courtyard Carson City

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 56 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Courtyard Carson City

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Housekeeping
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Kitchen
    • Wake-up service
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathroom: 10
    • Microwave
    • Fridge
    • Minibar

    Facilities with extra charge

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Courtyard Carson City

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 46 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable8 photos

    Courtyard Carson City

    DOUBLE Accessible KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Toiletries
    • Wake-up service
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • Ironing set
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Shower: 20
    • TV
    • Individually adjustable air conditioning
    • Bathroom: 10
    • Bathrobes

    Facilities with extra charge

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Courtyard Carson City

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Carson City

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Carson City

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Carson City

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Carson City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Carson City

8.6
Excellent
636 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
8.8 /10
Quality
8.0 /10
Value
7.6 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Nadia
Overall really nice property and conventionally located by a lot of restaurants/quick food options.
10/10
Exceptional
23 Jul 2026
Diana
This was not a planned trip. My husband and I had to spend the night unexpectedly. We had nothing with us. They got us all our amenities that we needed to be able to spend the night. Everyone was so helpful and kind and the property was well maintained and clean and met all of our expectations.
10/10
Exceptional
18 Jul 2026
Matthew
Local to most everything. Perfect temperature. Very nice!
Partner
10/10
Exceptional
04 Jul 2026
CHARLES
The staff was great. I liked that the pool and spa were inside. The room was clean.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Renee
The staff at the hotel were friendly and helpful. The property was clean and I was glad there was a casino right next door.
Friends_and_family Family
4/10
Poor
01 Jun 2026
Jeffrey
Booking was great, amenities were great, everything went awesome! It was the person I went with that made experience not so cool!! lol thank you Marriot and Experian!, your services were perfect. You have to love a back handed complement.
Partner
8/10
Excellent
16 May 2026
Denise
Great location. Beautiful hotel. Casino next door.
8/10
Excellent
07 May 2026
Bryan
Ok
Self
8/10
Excellent
03 May 2026
Bryan
Ok
Business
10/10
Exceptional
29 Apr 2026
Rose M
We love staying here! The staff are friendly, the room was clean, and comfortable, and the location is perfect. This is our second stay here when we visit family. We plan to return to the Courtyard by Marriott in Carson City.
10/10
Exceptional
19 Apr 2026
Michele
Great stay! Clean, friendly and helpful staff, great pool and hot tub, lots of actives on site for family fun. Will definitely be back!
Friends_and_family Family
6/10
Pleasant
19 Apr 2026
Cindy
The room and staff were excellent. With one exception.
There is no exhaust fan in the bathroom and mold is starting to form on the ceiling.
Partner
6/10
Pleasant
11 Apr 2026
Megan
Breakfast is paid at the bistro, so we didn't eat there.
The hotel was cleanish, I don't think it was so much the staff as it was the other guests. We were unlucky enough to be there at the same time as a soccer tournament and despite clear instructions in the rooms to not leave children unattended they were running up and down the hallway until past 11pm. They were banging on doors and there was ice and food crumbs all over the carpet. As much as I paid to stay there, I was really expecting a better rest.
The staff were kind and check in and out was quick. It was just not a restful stay which was disappointing after such a long trip.
The shower was okay. The heater refused to work, flashing the filter warning.
It was not the stay I expect.
Partner
10/10
Exceptional
01 Apr 2026
Peggy
We had a great stay at the Courtyard in Carson City! Associates were great, lovely bar area and beautiful outdoor area with a fire pit and games
10/10
Exceptional
31 Mar 2026
WESLEY
When the wind blows, it whistles through the air conditioner.
Self
10/10
Exceptional
24 Mar 2026
Peggy
Pool and spa was excellent! did not use their bar but looked great.
Only complaint I have is the outside is well trimmed and free from any litter but there was dog feces everywhere on the grass.
Partner
8/10
Excellent
14 Mar 2026
Greg
Nice spacious lobby with many areas to sit, adjoining a Starbucks coffee bar. Clean room, hallways snd elevator. Staff is friendly and helpful. Only issue in our room was the curtain pull rod (?) fell apart when we tried opening the curtains. Hotel is adjacent to a casino so food/gaming options abound
Partner
10/10
Exceptional
09 Mar 2026
William
Quality
Partner
10/10
Exceptional
22 Feb 2026
Yong
Clean, spacious
Family_with_children
10/10
Exceptional
18 Feb 2026
Michael
Clean facility with great staff and amenities
Family_with_children
8/10
Excellent
24 Nov 2025
Randall
We saw the hotel room staff in the hallway when we left the room about 11 am, and told them we would be gone a while and that the room was ready to be serviced. When we returned about 7 pm, nothing had been done in our room - the used towels were not picked up, fresh towels were not put in the room, and no replacements were provided for the coffee we had used. We called the front desk, and picked up the items ourselves. Since when does the staff not service the room when asked?
Leisure Partner
10/10
Exceptional
02 Nov 2025
Rosa
Staff was very friendly and welcoming! The room was impeccable and well layed out.
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Katelyn
Honestly, this is one of the nicest hotels I’ve stayed at. 10/10 recommend. I loved that they had games both inside and outside, they provided crayons and paper for my son to color, free cookies and apple cider, room was clean and employees were super friendly and helpful!! I would 100% come back if we’re ever in Carson City.
Leisure Family_with_children
10/10
Exceptional
07 Sep 2025
Alexis
Everything was nearby and convenient! Everything inside the hotel was great
Leisure Partner
4/10
Poor
10 Aug 2025
Tiffany

Skip it

This place is gross. They definitely spent time to upgrade the lobby so it looks modern and like a courtyard but the rooms are nasty. Everything is old and worn down. For $300/nite - they can do better. I stayed here once before a couple years ago when there was a fire in Auburn. And the ventilation is so bad that the entire hotel was smoky. The choices in Carson City are very limited. But this courtyard is incredibly overpriced for what you get. My 10-year-old wouldn’t even take a shower because he was grossed out by the looks of the shower stall. We had brought our own blankets with us, which I’m so grateful for because there was no way in hell I was getting between those covers.
Business
10/10
Exceptional
31 Jul 2025
Laura

Comfortable with small effective gym!

Comfortable bed! Quiet! Small but efficient gym! Downside wish they cleaned the room without asking but good overall!
Business
8/10
Excellent
28 Jul 2025
Donald
Really nice enjoyable place
Leisure Partner
10/10
Exceptional
23 Jul 2025
Larry
See above
10/10
Exceptional
20 Jul 2025
Pamela
I feel safe, I like to stay there its close to my kids when I visit. Everything is convenient.
Leisure Partner
6/10
Pleasant
27 Jun 2025
Keith
This hotel is right by our favorite casino, Casino Fandango. When I called this hotel to book a room, I was quoted $853 for 2 nights, which is a joke as far as I am concerned. Thank you Travelocity. The walkability was great to our casino of choice. However, this hotel doesn't even have a complimentary breakfast when other hotels that charge much lesser prices do. There was also a drawer in our room that never closed. You would shut it and it would open right back up.
Leisure Partner
10/10
Exceptional
26 Jun 2025
SUSAN E
Employees all very friendly and helpful
Business Partner
10/10
Exceptional
22 Jun 2025
Ronald
The room was awesome and the staff was great.
Leisure Family
2/10
Poor
07 Jun 2025
Danielle
This stay was terrible, from check in to check out. At check in, they changed our room type to a much smaller room with smaller beds than what I booked (king bed). There was old moldy food still in the room refrigerator, light bulbs were out, the water was out the entire first morning without warning - when we called the front desk, they told us it would be out for maintenance and back on in five minutes. It was an hour, and when it came back on it was brown for another hour. We left the room and when we came back, our door was open. It was definitely closed when we left. They had not been in to clean; no one ever asked us about cleaning the room the entire stay, so we have no idea who was in our room or why. We definitely will not be staying here again.
Leisure Partner
10/10
Exceptional
09 May 2025
Michael
Resteraunts at Casino were awesome.
4/10
Poor
17 Apr 2025
Minette
The hotel was clean, but our bed squeaked and they started construction at 7 in the morning. Talk about rude awakening. When the manager was confronted with our concerns, he stated “well it will be all new when you come back again”. Won’t be back!!
8/10
Excellent
08 Apr 2025
WALTER RICHARD WEBER
Convenient, dinner possibilities close by
6/10
Pleasant
24 Nov 2024
Steven
They are renovating the property. There was an awful sewer smell in our room. They did accommodate us amd find us another room.
10/10
Exceptional
18 Nov 2024
Marvin
Nice place
Leisure Family
10/10
Exceptional
30 Sep 2024
Sherry
Excellent staff
Business Family
8/10
Excellent
12 Sep 2024
Tony
Decent rooms
Business Self
10/10
Exceptional
08 Sep 2024
Julie
We had a very nice stay. The room was comfortable and clean. The front desk staff was very friendly and helpful.
Leisure Family
8/10
Excellent
01 Sep 2024
veronica
It was a nice comfy stay .
Leisure Family
8/10
Excellent
22 Aug 2024
Nancy
Room was well laid out with all the amenities. Great shower spray. Mattress was ok, bit hard but not cheap hard. No one at the cafe/bar area either night so I failed to obtain anything. Did beg a cookie off the front desk once.
Leisure Partner
6/10
Pleasant
14 Jul 2024
Peter
The couch in my room had a large stain on it. That wasn’t appreciated.
Also the last time I was at a Marriott location they had complimentary coffee and continental breakfast ( muffins, bananas). Other hotel chains I’ve been at recently were cheaper, cleaner and free coffee
6/10
Pleasant
09 Jul 2024
Anna
I’ve decided to only review properties based on how I slept. Not a great bed and bedding so overage- especially for the price. Also the staff were loud.
8/10
Excellent
26 Jun 2024
Penne
Clean and nice. Friendly staff. I didn't like the poor lighting in the room. One side of the room has no lights. Hard to read
Leisure
10/10
Exceptional
26 Jun 2024
THOMAS
The wheel chair access was very good , from low threshold on the door to the roll in shower. Would definitely use this facility again
Leisure Partner
10/10
Exceptional
22 Jun 2024
Jane
The room was just perfect bed amazing the pillows amazing !!! nice and quiet hotel .Loved it
Self
10/10
Exceptional
30 May 2024
patricia
friendly, helpful staff. Missed not having a complimentary breakfast.
Leisure Friends
10/10
Exceptional
02 Apr 2024
Kaylee
Excellent customer service and politeness. Expert service, and we loved the amenities that was provided. For example, the pool and spa. As well as the weight room. I'd like to thank Dominic at the front desk for his excellent and expert service. As well as his friendliness. Above and beyond. WOULD DEFINITELY STAY AT THIS PLACE AGAIN!! Thank you so much for everything.
Leisure Partner
10/10
Exceptional
27 Feb 2024
Nazia
Will definitely go there again
8/10
Excellent
27 Feb 2024
George F
The staff at the front desk were great. The whole place was 5star
Leisure Partner
10/10
Exceptional
24 Feb 2024
Wei
Fist visit and will come back for sure
8/10
Excellent
21 Feb 2024
Jonathan
Friendly staff
Business Self
10/10
Exceptional
20 Jan 2024
William

Good place to stay

It was a good stay. The rooms are spacious and quiet. Very clean.
Business
6/10
Pleasant
25 Dec 2023
Aaron
the first time I tried to check in I it was 10:45, I was told to come back at 12:00 noon. I came back at 12:00 and was told to come back at 1:00. The people behind the desk where polite enough but didn't seem to be on the same page about check in policy.
Business Self
6/10
Pleasant
09 Dec 2023
Delvis
I booked my reservation through EXPEDIA. When I arrived, the desk clerk had no reservation listed :(. I had my confirmation receipt, so that was solved.
The bathroom floor could have been cleaner :(
Not what I expected from Marriott. :(
Self
8/10
Excellent
30 Nov 2023
Sandra
thank you
8/10
Excellent
01 Nov 2023
Eric
nice clean rooms, couches a little uncomfortable,
front desk no one there upon initial check in,
also no coffee in the morning, in common area,
ia the shower water temp control faucet handle was old n wornout had to fiddle with handle to get right water temp.
Business_and_leisure Self
6/10
Pleasant
29 Oct 2023
margo
I stayed in this hotel years ago when visiting my mom. I remember it being very nice. Sadly, the rooms are no longer like they used to be. I have stayed here twice this month because my mom in the hospital. My first room smelled stale and moldy. the furniture was stained. I have pictures. The second stay the furniture was not stained but both mine and my sister's room have that horrible mostly smell. We realized the bathrooms do not have fans. There are open vents but no active suction. It seems the rooms have just been allowed to get damp and musty. you can see ceiling painting and repair and bubbling from moisture.

Beds are super mediocre, cheap sheets and pillows But clean.

The lobby is very nice and clean and a pleasant place to hang out and work which keeps the place from getting one star. I informed the front desk of the issues. I was told that the hotel was getting remodeled. It's a shame. Will most likely get an airbnb next time. This used to be the nicest hotel in Carson City.
Leisure Family
10/10
Exceptional
19 Oct 2023
Jose

good experience

It was nice place
Business
10/10
Exceptional
26 Sep 2023
Serah
The staff was friendly, the room was clean, and the bed was comfortable. I loved the comfort of the room and bathroom. The shower was great and i appreciated having 4 pillows on the bed. I will definitely come back to stay again.
Leisure Family
8/10
Excellent
11 Sep 2023
Douglas
Surprised Week day food offering is not offered like other Courtyards. Yours is a cost to the Guest.
Leisure Partner
8/10
Excellent
11 Sep 2023
Richard
We always stay this Marriot Residence hotel because of the indoor pool. Our grandchildren, who live in Carson City, can use the pool no matter what time of year we come to visit them. The pool temperature, probably around 85, is perfect.
Leisure Partner
10/10
Exceptional
11 Sep 2023
Niyamathullah Shar
Interior Design of each and everything inside the room and the property was in perfection with high quality.

Except the room door bell looks like mini fire alarm, that can be changed to nice soothing sound
Leisure
10/10
Exceptional
04 Sep 2023
Jose J.
Really clean place
8/10
Excellent
04 Sep 2023
PAVAN
Everything was excellent, except the sheets did not look like they had been washed and replaced from the previous guests. That, or they just weren't washed well enough. Not sure, but eww. But I honestly think that's probably a somewhat regular thing at some hotels, or at least a regular error that gets made. I would probably go back.
Leisure Partner
10/10
Exceptional
03 Sep 2023
Jeff
We will be back.
8/10
Excellent
26 Jul 2023
Lisa

Good location with good restaurants in next door

Hotel comfortable with good spaces. Room cleaning was on request, requested 3 times during 10 day stay and only came once and only changed the towels, no cleaning or bin emptying etc.
Staff mostly good except one who was very rude.
Partner
10/10
Exceptional
14 Jul 2023
German
Good service from the staff. Very customer oriented. As always enjoyed my time at the hotel. Thanks
2/10
Poor
02 Jul 2023
Joanna

Not good s as t all.

Horrible the Marriot charged me as well as hotels.com. I called and talked to two different people for over 3 hours and no resolution.
Partner
6/10
Pleasant
07 May 2023
Bruce

Not for business travel

Business trip with three others, our trip was cut a day short however Bonvoys new “policy” made us all pay a cancellation fee which is the same amount as the room. I’ve always been able to come to some agreement in the past at other locations as sometimes circumstances change. I will not be using Bonvoy hotels ever again
Business
8/10
Excellent
24 Apr 2023
Letty
Property was nice.. average hotel
Business Family
2/10
Poor
20 Feb 2023
Yunhong
The check-in was horrible. I booked two rooms for one night, the front desk said that they only saw one room one night. I showed her my reservation confirmation email. She said this was not their problem, and I should contact Expedia. I tried very hard to find the customer service number for expedia, however nobody was answering the phone call. After spending over half an hour reaching out to both Marriott and Expedia, they finally found the other room for me. Horrible service by both Expedia and Marriott.
Leisure Family
10/10
Exceptional
21 Dec 2022
Cheryl
The pandemic has shut down much of the facility but the staff and the facility itself make a rewarding experience
Business_and_leisure Partner
4/10
Poor
07 Nov 2022
Emely
I like how close it was to everything, very friendly staff & the coffee in the morning down stairs is a plus! But… THE ROOM… oh gosh there was blood on the shower curtains & towels. I was disgusted..
Leisure Family_with_children
6/10
Pleasant
06 Nov 2022
Richard
I tried to add one more night to our stay at Courtyard Marriott. Online help said it would be over the 3x the cost of the other nights because of penalties? I don't get it, probably will not use Expedia again.
Leisure Partner
10/10
Exceptional
21 Oct 2022
ERIC
There was quite a bit of noise at night but otherwise all was great.
Business Self
4/10
Poor
30 Sep 2022
Mary

disappointment

Just disappointed for the price this Marriot did not have a working hot tub, pool was cold, no complimentary coffee, breakfast had to be ordered and paid for and was only until 9am. no maid service unless requested, had to exchange used towels at front desk. Ice machine on 1st floor broken. I do have to say all employees for very nice and helpful .
Friends_and_family Family
10/10
Exceptional
26 Sep 2022
aaron
staff was very friendly and helpfull
Leisure Friends
10/10
Exceptional
26 Sep 2022
Bruce

Nice, aging hotel.

Nice, aging hotel. The onsite food was good. The only big knock are the pillows, probably the worst on the planet. Either bring your own or go to Kohls and buy one.
Business
10/10
Exceptional
26 Sep 2022
Daniel
I liked the cleanliness of the hotel and the friendly staff.
Leisure Partner
6/10
Pleasant
06 Sep 2022
Blanca
no body clean the rooms .
Family
10/10
Exceptional
06 Sep 2022
Uyen

Owners

Good
Friends_and_family Family
8/10
Excellent
05 Jul 2022
Sanjay

Best place to stay near to Lake Tahoe

Room was pretty clean. We liked all the facilities provided inside the room.
Friends_and_family Family
10/10
Exceptional
04 Jul 2022
Sheryl

Impressive

Impressive. Much more luxurious than I had expected. Clean, up to date, and staff was all kind.
Friends_and_family Family
2/10
Poor
04 Jul 2022
Jesse
Fat fingered my reservation, would not allow me to reschedule or refund.
Leisure Family
10/10
Exceptional
27 Jun 2022
Veronica
Property was clean nice staff was helpful
Leisure Family
10/10
Exceptional
15 Jun 2022
Verified traveler
Very friendly staff. Check in was easy. Cafe was very good.
Partner
6/10
Pleasant
06 Jun 2022
Verified traveler

Bad air conditioner

The hotel was nice but the mattress needed replaced and air conditioner kept turning off and on so the room was hot the cold all night long.
Partner
4/10
Poor
31 May 2022
Laura
Bathtub didnt drain. Mold under coffee rim. Not worth the price
Leisure Family
10/10
Exceptional
04 May 2022
Kelly

Nice place to stay.

Everything was great. Pool and spa were good. All around nice place to stay. Great location.
Friends_and_family Family
10/10
Exceptional
03 May 2022
Thomas
Nice and quiet and clean
Leisure Family
6/10
Pleasant
30 Apr 2022
Christa C
the air conditioning was not working hard to sleep
Leisure Partner
8/10
Excellent
30 Apr 2022
erik
Everything the only complaint i had with checkout being 12 why did housekeeping have to nock on my door at 830 and wake me up
Leisure Family
10/10
Exceptional
29 Apr 2022
Sachiko
Very clean, comfortable bed with relaxing!
Leisure Self
8/10
Excellent
27 Apr 2022
Terri
It was next to a casino and theater, but found a sock behind the chair that was a previous guest
Leisure
6/10
Pleasant
25 Feb 2022
Justin
This is the most expensive hotel in the area. Besides a nice entry and abutting a casino, the hotel added no value. The rooms where vanilla, views of the highway and parking garage were breath taking.
Leisure Partner
10/10
Exceptional
11 Dec 2021
Ian
The check in hostess was very accommodating. The room, and lobby was clean and cheerful.
Leisure
10/10
Exceptional
09 Dec 2021
Jay R
Good hotel.
Partner

Location & surroundings

Courtyard Carson City
3870 S Carson St, Carson City, United States

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Courtyard Carson City

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