Name: Carson City Plaza Hotel And Event Center
Address: 801 S Carson St, Carson City, 89701, US

6/10

Pleasant

01 Aug 2026

Rod

Needs new beds. Be able to serve more than one person at a time. Needs inside space for breakfast.

6/10

Pleasant

25 Jul 2026

Lisa

The room was actually clean and nice. Nice location. The night receptionist was rude upon check in

10/10

Exceptional

24 Jul 2026

Melissa

Very kind staff. There was a bit of an ant problem, but they came in and sprayed for us which fixed the issue.

10/10

Exceptional

24 Jul 2026

Mohammad

Excellent

10/10

Exceptional

24 Jul 2026

Frank

Good location,Large clean room and freindly helpful staff.

10/10

Exceptional

24 Jul 2026

Jorgs

Me gusto mucho el hotel, fueron amables y es el espacio de mi habitacion era muy grande.

4/10

Poor

24 Jul 2026

Laurie

The employees were very nice. There was a microwave and fridge in my room.

This is a rundown property. That would be ok if my room was clean, but it was not. One bed had crumbs and yuck in it. Something was not cleaned up on the floor, night stand and counter. Garbage was left on the floor. The ice machine didn’t work. Not a great breakfast.

If the room had been clean, I would be willing to stay here again but it wasn’t clean. I got in very late and had to leave very early so I didn’t ask to switch since one bed was clean.

I won’t be coming back unless LOTS of people review this place and say they’ve found their rooms clean and even then… maybe.

2/10

Poor

21 Jul 2026

Valerii

Absolutely unacceptable and disgusting experience. When we checked into our room, the toilet was completely clogged. When we explained the situation to the staff, their solution was to hand us a plunger so we could fix it ourselves! After we complained, they moved us to a second room, only to find that the toilet there was also completely clogged.
The lack of hygiene was shocking: there were stray hairs all over the fresh towels, the toilet, and the bed sheets. To make matters worse, the bed sheets were covered in multiple dirty stains. Zero stars for cleanliness and service. Avoid this place at all costs!

Partner

6/10

Pleasant

20 Jul 2026

Jennifer

Wall a/c was nice and cold, much appreciated because it was a HOT day!
Staff was very helpful and friendly. Extended Continental breakfast included toast, muffins, yogurt and cereal.
Accommodations were roomy and clean, however furnishings were old and needed to be updated. Bed was a little stiff and hard, however it was acceptable.
Short walking distance to a few excellent places to eat. We visited Thai Thai for a boba drink and Old 395 Grill for dinner. Delicious! Also highly recommend Paul Schats bakkery!
Overall, this was an acceptable place while traveling, but it lacks the comfort and amenities for a longer stay. I would give it a 6/10.

Family

4/10

Poor

18 Jul 2026

Nigel

We stayed here because someone we knew had been booked in there by their manager so we did as well to be close for a night. Bad move. So our room was advertised as a King suite with full kitchen. The photos on Expedia look WAY better than our room looked, and this has been a common experience on numerous occasions with hotels/motels the last couple of years. I think Expedia or the motels are using some sort of AI to absolutely enhance the photos in some way! When I went to make coffee in the morning there was a coffee pot, but no coffee and no cups. There was a stove and TWO refrigerators, dont know why. There were absolutely NO cups, mugs, plates, glasses utensils, pots, pans, cleaning supplies or ANYTHING in the kitchen cupboards. So the kitchen is basically worthless. There was a safe on the FLOOR in the closet of the bedroom, so you have to get down on your knees to operate and read the instructions, not pleasant since the carpet was all stained from God knows what.
Turns out the safe did not work anyway, dead battery or what? Interesting since I found our ground floor bedroom unlocked to the outside road so who knows if that was planned?
The curtains were unravelling, the drywall blistering and peeling on the walls and ceiling of the shower and in the bedroom at the air conditioner. Chairs stained. Carpet stained everywhere. Did not feel safe here. There were people outside talking well into the early hours after midnight. Will NEVER stay here again.

Partner

10/10

Exceptional

15 Jul 2026

Francisco

Great place to stay

Friends

10/10

Exceptional

14 Jul 2026

Phyllis

Our room was very clean. One thing we didn't have was a coffee pot in our room but our daughter had one in her room.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Jackie

It was OK. It was great. It was very clean and welcoming. Just the bed was very hard as a rock. Other than that. It was a good experience.

Self

10/10

Exceptional

10 Jul 2026

Neel

Amazing place, amazing staff and great facilities compared to price we pay. Must visit this. Highly recommended

Family_with_children

10/10

Exceptional

07 Jul 2026

Arthur

Great place for the money. Safe, clean and quiet.

Self

10/10

Exceptional

06 Jul 2026

Angel

Clean room breakfast helpful staff

Family_with_children

8/10

Excellent

06 Jul 2026

Julia

The space was large and very clean. My only wish would be a better selection of tv channels, ability to log in to my favorite streaming platforms ie. smart tv amd maybe more cushiony couches. But the location and everything else was amazing.

Partner

10/10

Exceptional

06 Jul 2026

Maria

Muy limpio

6/10

Pleasant

06 Jul 2026

Robert

Other than booking for two days, they only had us for 1 day. We couldn't get into our room. The front desk did get it straightened out.
Breakfast was very plain. No protein (breakfast meat).

Partner

8/10

Excellent

05 Jul 2026

Douglas

The main building of the hotel is closed for renovation. The rooms that are available are in a motel behind the main building. The rooms there are quite dated. And some amenities, such as the excercise room, are closed during the renovations. The motel was reasonably priced and very convenient for downtown Carson City. It is a 5 minute walk to the legislature and capitol. The rooms were generally clean, and the breakfast was okay. It was a continental breakfast with basic items.

Self

4/10

Poor

05 Jul 2026

Tammy

Nice staff. But the room was in terrible shape, bad lumpy beds, ants, and in desperate need of maintenance. Parking lot is not striped correctly. The main building is apparently being renovated so no way of even finding the hotel with the actual address. Breakfast choices were terrible. Not worth the $100+ per night!

Family_with_children

8/10

Excellent

05 Jul 2026

Jennifer

Staff was wonderful. Housekeeper Jennifer was great. The free breakfast was really nice. Very short walk to casino and close to town. Room was clean but the curtains definitely need to be replaced. I would stay there again.

Friends

10/10

Exceptional

04 Jul 2026

Brenda

The hotel was quiet, the staff was helpful, and it was walking distance to old town. I really enjoyed my stay here. I am very sensitive to perfumy smells and the sheets did have some of this.

Self

8/10

Excellent

04 Jul 2026

Randy

As expected

6/10

Pleasant

03 Jul 2026

Kim

Staff were friendly.

Self

10/10

Exceptional

29 Jun 2026

Sushil

It’s not excellent but good

Friends

8/10

Excellent

28 Jun 2026

Mona

The newer parts of the hotel are very good. My first room was in the older part. Not so good. The tv did not work so they mo ed me to the newer part. That room was very nice. Would have been better without the extra full size fridge. The people were super friendly and the area is safe and peaceful.

Self

10/10

Exceptional

26 Jun 2026

Anitra

A surprising little jewel hidden in Carson City. We rented the king suite and it was perfect.

Partner

8/10

Excellent

25 Jun 2026

Mark

Nice place for a quick stay. Convenient and walkable to local eateries and events.

Self

10/10

Exceptional

25 Jun 2026

Cristian

Staff was awesome: very friendly and helpful. Breakfast was good for the cost and much better than other similar breakfast.

Family_with_children

10/10

Exceptional

25 Jun 2026

Jeffrey

Room was very clean. Staff was friendly and the hotel is in a great location downtown-walkable distance to the capital area and restaurants. Enjoyed my stay.

Self

10/10

Exceptional

24 Jun 2026

Sayed M Tamim

We enjoyed. Thank you so much. 😊

Family_with_children

2/10

Poor

22 Jun 2026

linda

the room was freezing cold and sheets were dirty, very old fashion comforters on bed from the 70s.but the staff were kind and friendly.

Family

6/10

Pleasant

22 Jun 2026

Joel

The main office was undergoing construction so it took us a good while to figure out where to check in. Nobody answered our calls at the indicated number, either.

Partner

10/10

Exceptional

22 Jun 2026

Diana

Very enjoyable stay! Fresh, clean room. Located downtown but felt like a neighborhood. Enjoyed having a breakfast available.

At breakfast I met Rachel (? I'm sorry if I remembered wrong). She gave me information about Carson City and I had a delightful day because of it! Toured Historical section (had a late check-out then and everyone was very gracious) and went to a pow-wow! Please thank her for me.
I'll be back enjoy more in the future!

Self

10/10

Exceptional

21 Jun 2026

Christopher

Dated appearance, but clean and functional. Decent but simple continental breakfast, although nowhere to sit and crowded prep area, so I took it up to the room amd ate there

Self

2/10

Poor

20 Jun 2026

Kevin

Motel 6 vibes

Self

10/10

Exceptional

20 Jun 2026

Ethan

Good

10/10

Exceptional

17 Jun 2026

Luis

slept good outside bugs come in outdated in construction

Partner

10/10

Exceptional

17 Jun 2026

Clinton

Wow, this was one of the cleanest, largest, and most full of amenities rooms I have seen in a long time! The staff was super pleasant and helpful, the wifi was fast and easy, the room had a kitchen and fridge and was multiple rooms, and was ONLY $100!!!

I highly recommend the Plaza which was right off the main street through Carson City, near great restaurants (eat at Red's) and I will stay here whenever I am in Carson!

Self

4/10

Poor

16 Jun 2026

Loretta

The bed was like sleeping on a board. Really needs some TLC.

Self

8/10

Excellent

14 Jun 2026

Yangchen

very friendly staff and very clean room. they have a good breakfast. i would love to come back again

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Christopher Matthew

Great spot

10/10

Exceptional

13 Jun 2026

Amy

I always enjoy this hotel and have a good experience every time. The rooms are clean and property is very quiet. Jesus at the front desk is so friendly and helpful!

Self

8/10

Excellent

13 Jun 2026

ERIKA

Check in was good, we got a room that had the hairdryer torn off, so I asked the lady at the front desk if she had another, she moved us to another room… the new room was missing a lamp, the bathroom faucet didn’t work well, but we stayed in it. Did not want to move again, plus the lady at the desk seemed very busy. Breakfast was better than expected! Great coffee, muffins, boiled eggs, yogurt, orange juice, and more! Staff was very helpful and nice. Thank you

Partner

4/10

Poor

12 Jun 2026

Garry

No internet connection during the 2 days there. The hairdryer had been replaced due to the original didn't work. The noise from the construction that started at 3am in the morning woke everyone up and stayed going well into the morning. Concrete trucks lining up and preparing to unload for hours 6 or 7 at a time with engines running and backup alarms going. Once stopped the air brakes were always going off as one truck would get done another would replace it as more kept coming.

Friends

8/10

Excellent

09 Jun 2026

Pavan

Breakfast quality can be improved

Friends_and_family Family

2/10

Poor

08 Jun 2026

Eileen and

Bad location. Hotel has exterior doors. My wife would not stay there.

Partner

4/10

Poor

07 Jun 2026

John

Old, a bit updated but you can't just put lipstick on a pig. Very slow check in.

Friends_and_family Friends

2/10

Poor

07 Jun 2026

Asif

Very low quality beddings and bed bug infested.

6/10

Pleasant

07 Jun 2026

david

If you are looking for no frills, clean, and inexpensive this is the place for you. The breakfast was continental and they had hard boiled eggs. The bed was comfortable and the sheets were clean. It was an older facility and a bit shabby, but for the price it meet our needs.

Partner

6/10

Pleasant

06 Jun 2026

Dennis

We have stayed at the Carson City Resort before and enjoyed our stay, however this time we thought we were to stay in the main part of the hotel but it was under renovation and were put in a below average facility behind the main property. We were never told that the main building was under renovation and the pictures for the facility were of the main facility. If we had known that the property was under renovation we would have stayed somewhere else.

Partner

6/10

Pleasant

06 Jun 2026

David

Need a little help

8/10

Excellent

06 Jun 2026

Allison

Clean room and good location. Adequate amenities. Incredibly friendly and helpful staff.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Corinne

The actual hotel is being renovated into a best western. The motel is run down & needs MAJOR renovations. Theres no elevator & we were only offered 2 floor rooms. I had an infant that doesn’t walk & an older family member. Wouldn’t let my stray cat stay here

Family_with_children

8/10

Excellent

01 Jun 2026

Caleb

Property is kind of old, but the location is excellent and the breakfast was nice. Front desk staff are friendly and helpful.

Self

10/10

Exceptional

01 Jun 2026

Thomas Donald

This place is not fancy but is very clean and comfortable. It was the perfect stop on the way to California for us. The staff was very friendly and helpful even in the midst of some remodeling chaos.

Family

8/10

Excellent

30 May 2026

Robert

Did not know that the hotel was being renovated and we were put in the old part of the plaza hotel,

Friends

2/10

Poor

30 May 2026

Loretta

The shower needs a lot of attention it was really bad thought it was going to break in my hands. Black hairs around the sink in the bathroom.

Self

2/10

Poor

29 May 2026

Donna

The room was very dirty. The bathroom door, especially dirty. There was a gap under the door. You could see daylight through all the way across.

Partner

6/10

Pleasant

29 May 2026

Adriann

No communication on property being under construction. Check-in process was hard to find as it is in a different building. TV in my room didn't work. Good location though...could walk into town.

Family

8/10

Excellent

28 May 2026

Bill

They should put a sign in the construction area stateing, \"the office is in bldg 2\".

Partner

8/10

Excellent

28 May 2026

Roy

Location. I asked for a receipt and was told Expedia should give me one.

Friends

6/10

Pleasant

27 May 2026

DIANA

It was nice to have a refrigerator. Cable was good. Well used but clean. Parking right out front.

Partner

10/10

Exceptional

26 May 2026

Pat

Room clean, staff nice, good breakfast choice, shower could be better.

Partner

10/10

Exceptional

26 May 2026

Matthew

Like it

8/10

Excellent

26 May 2026

William

All as expected and wonderful staff. This facility is now on my \"yes\" list.

10/10

Exceptional

25 May 2026

duygu

Room is clean!people are nice it’s everything in there.my second time love it thank you !

Friends

10/10

Exceptional

25 May 2026

Aaron

Great room and staff

Partner

8/10

Excellent

23 May 2026

Milind

The property is dated but was clean and the room was spacious. The staff was friendly and helpful. Breakfast was very basic as they are renovating their dining area and had a makeshift table within check in area at the hotel. Overall a decent stay for 1 night.

6/10

Pleasant

23 May 2026

Rafael

Nice place except our room had no jacuzzi other then that it was heat

Partner

10/10

Exceptional

22 May 2026

Daniel

Deluxe queen room is huge. Staff were very friendly.

Self

10/10

Exceptional

21 May 2026

Stephen

Room was clean. Check in was very easy, it took less than 5 minutes. Policies and rules very clear.

Self

10/10

Exceptional

21 May 2026

Renee

The office was hard to find at 10:30 at night, but once we found it, we were good. Breakfast was good for a make shift Breakfast area...they are remodeling the first building and had to move office and Breakfast.....the staff was very helpful when we needed somethings. We stayed 3 days and it was a good stay!

Family

2/10

Poor

20 May 2026

Donna

Dirty room with used amenities

8/10

Excellent

20 May 2026

Angela

The picture on Expedia is not an accurate representation of the office or where it is located. The part of the building that is reflected in the picture does not appear to be in use and the actual motel is around the corner. The staff was nice. The room was clean. And overall, it was a good experience, but it the actual motel was not what was expected based on the picture online

Self

8/10

Excellent

19 May 2026

Barbara

I was expecting a newer more renovated hotel based on what I read on-line. Instead, the whole main building was under construction and the rooms seemed to need renovation. But the hotel was quiet and clean, the breakfast was very good for a continental breakfast, and the staff at the front desk were all super kind and competent. One staff member spent over 30 minutes just getting our cable TV to work. He coulda said they were short-staffed and couldn't get to our room, but he took the time and was extremely helpful. Hats off to the staff! The neighborhood was also noisy because of the local street and building construction. The location of the hotel was very good! Thank you for a good stay.

Family

10/10

Exceptional

17 May 2026

Shelly

Place was clean. Minor cosmetic damage. Bed was decent. Quiet neighborhood. Staff was so nice. Breakfast was alright. Not like a 5 star hotel but wonderful. Everything was fresh, and good.
I would stay here again. They are renovating one building. So they keep their place up. I really enjoyed my stay. The stairs were really easy to go up. They were bot steep. And seemed the steps were closer together. Loved this place.

Partner

8/10

Excellent

16 May 2026

Sylvia

The rooms have not been updated. The bed was comfortable. The

8/10

Excellent

12 May 2026

Linda

An old property undergoing renovations in their main building.i hope they continue and renovate all rooms. We had a nice sized suite with bedroom, bath and living area. There was also a kitchenette but nothing there was working. The bed had obviously been well used and sagged quite a bit.

Partner

10/10

Exceptional

12 May 2026

Alvaro

Great service and the personnel very helpful.

Partner

8/10

Excellent

12 May 2026

Ryan

Simple and affordable downtown location, just what I wanted, breakfast was a nice surprise.

Self

8/10

Excellent

11 May 2026

Dennis

The beds were too soft uncomfortable. The couch and chairs were uncomfortable hard to get out.

Partner

10/10

Exceptional

10 May 2026

Michael

Rooms are a bit dated but are clean and well maintained. Staff was very friendly. Would definitely stay again.

8/10

Excellent

08 May 2026

Guy

When I got to the hotel the front area was under construction, so it was very confusing to find the front office. the room was good, very large with good amenities

10/10

Exceptional

07 May 2026

Robert

I enjoyed my stay and appreciated the staff and the room I received. I did not catch the Staff members name who was awesome and professional, he was wearing a great salmon colored shirt, thank him for his excellence.

Self

10/10

Exceptional

04 May 2026

Maria

Very good all clean and breakfast wonderful!

Family_with_children

8/10

Excellent

03 May 2026

Brian

Old but clean. Great staff

Self

10/10

Exceptional

02 May 2026

Nethaniel

Hands down the best room I’ve stayed at would definitely recommend

10/10

Exceptional

30 Apr 2026

Robert

The staff was helpful and kind, the rooms were excellent. AC was the best, the room was exactly what I wanted and had everything you need in a great Hotel.

Self

6/10

Pleasant

27 Apr 2026

Suz-Anne

The property is older and in need of upgrades but it was comfortable.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Barbara A

Maria was very pleasant and accommodating at our check in

Partner

10/10

Exceptional

20 Apr 2026

Sheen

Decently clean room. For a simple business stay for two nights, i was satisfied with my stay. Staff were courteous and were ready to accommodate whenever i should have needed it. Air conditioning works (used the heater most of the time), towels were replaced before the next night i came back in, and i was able to properly rest.

One thing i noticed though was some stains on the towels. If this was cleaned and bleached a little bit better and with care, it would have been a 5 star rating for me all around!

Thanks for having me as your patron!

Self

8/10

Excellent

18 Apr 2026

Laurel

I’ve stayed at this hotel before and would again. The lobby and front bldg is undergoing remodeling, so check in is unusual in needing to find their alternate building off the main drag. This hotel is good. Particularly because the rooms are unusually spacious. It is older, NOT remodeled, but kept up decently. Beds are comfortable and the room is clean. Fridge, not just a microwave but a stove. If you’re a parent with two kids, plenty of room! Budget friendly too.

Self

4/10

Poor

17 Apr 2026

Sarahanne

We arrived at 5:30pm, check-in is a 3pm. We went to our room and the door was cracked open. We quickly realized that it hadn't been properly cleaned. There was no bedding, no towels, the floors were not vacuumed, and the place hadn't been wiped down. I alerted the front desk, they informed me that their housekeeper had called out and that there were some other workers doing the cleaning that day. Two women came to our room to fix the bed and provide towels. They were friendly, apologetic, and helpful. They asked if we wanted the room vacuumed and wiped down but I couldn't stick around to have them do it because we had to leave for our dinner plans, so they left me some cleaner and paper towels so I could wipe it down myself if I so choose. It was a good while after check-in so it was disappointing to arrive to a room that has not been properly cleaned, and I did not have time to wait around for them to do it.

The room itself was spacious. It had a small stove/oven, large fridge, sink, living room area, and separate bedroom. They had breakfast in the morning but I did not get to try it because we had to leave before 7am. The parking lot is small, not a lot of spaces, and the spaces themselves are tight. Location seemed good but we did not go around Carson City much. Price was good, I booked two days before my reservation and paid $108.

Something to note, the main building in the front is under renovation and is not opened. You need to check in at the building in the back.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Jim

Great clean rooms. Economical price. Friendly staff.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Roy

Under construction

Self

6/10

Pleasant

13 Apr 2026

Leonard

The Site is under construction. Plan to wake up early.
Sunday morning at 7 a.m. someone was sawing away in the room next to mine, I made a comment but they started up again at 8 a.m.

The place does need a make over, but I do not think that the facility is aware of what is going on, within their own property.

I stayed there a couple years ago and I thought it was a much nicer facility. I do not think that I will return.

One great positive is its location. Good restaurants and a decent casino across the street. But I did not get the rest I needed this weekend.

8/10

Excellent

13 Apr 2026

reid

The room while dated and a bit tired, was spotless, the staff was gracious, and welcoming. In the room, 181, all the lights worked, all the switches works. They are in the midst of a significant remodel, so breakfast was spent standing up…but folks seems ok with it.. this is i think our third time there, and it was just fine. I am looking forward to our next stay after the construction dust settles..

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Stella

It’s a disappointment because I thought I booked a hotel but we end up in a motel room by the time we check in.we had no choice but to take it..we don’t use an airconditioner because it smells like cigarettes if you turn it on..they don’t let people know that the hotel itself are running on renovation..
We are not going back there again!