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Renaissance Montreal Downtown Hotel

Montreal-QC · Canada

1250 Boulevard Robert-BourassaView location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.4/109.4
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Renaissance Montreal Downtown Hotel

Centrally located in downtown Montreal, the Renaissance Montreal Downtown Hotel is a short drive from the Bell Centre and Old Port. This upscale hotel offers a 24-hour health club, complimentary Wi-Fi, and concierge services.

The 142 guestrooms feature refrigerators, iPod docking stations, pillowtop beds with premium bedding, 48-inch LCD TVs with premium channels, and private bathrooms with rainfall showerheads. Enjoy Asian cuisine at East restaurant, or order room service. A full breakfast is available for a fee.

Additional amenities include a 24-hour business center and express check-in/check-out.

Read more about this hotelShow less

A stay at Renaissance Montreal Downtown Hotel places you in the heart of Montreal, steps from Sainte-Catherine Street and The Underground City. This hotel is 0.3 mi (0.5 km) from McGill University and 0.6 mi (0.9 km) from Montreal Convention Centre.

Make yourself at home in one of the 142 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour business center, express check-in, and express check-out.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key Global LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 45 Pet max weight (per pet) in lb is 99 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 75 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 2027-01-31, 290146
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately CAD 17 to 25 per person
    • Covered valet parking fee: CAD 45 per night (in/out privileges)
    • Pet fee: CAD 75 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 30.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Sainte-Catherine Street 0.1 km / 0.1 mi
The Underground City 0.1 km / 0.1 mi
Christ Church Cathedral 0.1 km / 0.1 mi
Phillips Square 0.2 km / 0.1 mi
Place Ville-Marie 0.3 km / 0.2 mi
Eaton Centre 0.3 km / 0.2 mi
Place Bonaventure 0.4 km / 0.3 mi
McGill University 0.5 km / 0.3 mi
United States Consulate General Montréal 0.5 km / 0.3 mi
Sherbrooke Street 0.5 km / 0.3 mi
Sun Life Building (Edifice Sun Life) 0.6 km / 0.3 mi
Place du Canada 0.6 km / 0.4 mi
Mary, Queen of the World Cathedral 0.6 km / 0.4 mi
Complexe Desjardins 0.6 km / 0.4 mi
Le Windsor 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Year of most recent renovation: 2015
  • Total number of rooms: 142
  • Number of floors (main building): 12
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 51 more facilities & services
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilities
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Library
  • Bikes available
  • Café
  • Bar
  • Restaurant: 2
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Green Key Global Eco-Rating
  • Breakfast
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Shower: 1
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Room size (sqm)
    • Smoke detector
    • Housekeeping
    • Fitness room
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 41 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Renaissance Montreal Downtown Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Cable TV
    • Smoke detector
    • Fitness room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFTDBL.LO

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 38 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable2 photos

    Renaissance Montreal Downtown Hotel

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Alarm clock
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Pay movies
    • Toiletries
    • Desk
    • Bathrobes
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Renaissance Montreal Downtown Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Renaissance Montreal Downtown Hotel

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Dylan
The room was clean, staff was helpful, and the rooftop was great!
10/10
Exceptional
23 Jul 2026
William
Handy location for train station (walkable with roller case)
10/10
Exceptional
21 Jul 2026
Patricia
They are pet friendly which is what we needed. Parking nearby. walking distance from great locations in Montreal
Family_with_children
8/10
Excellent
20 Jul 2026
Lacey
Hotel is beautiful and amazing location. Room was very modern and spacious, bed was incredibly comfortable. Reception staff were very friendly and helpful but whenever we encountered house keeping staff, they were not overly friendly. Also, we were given an accessible room (not needed/requested) which is fine but the shower was a walk in for this reason and the shower curtain was not long enough so water went all over the floor. Also, I found the shower a bit low pressure and the temp was hard to get right after a lot of adjustment. Overall, would stay there again.
Family
10/10
Exceptional
19 Jul 2026
Andrew
Great place and central to the entire area. We found it easy to walk everywhere we needed to go. The room was very clean and quiet. Love the espresso machine in the room!
Family
8/10
Excellent
09 Jul 2026
Kevin
Its okay
Business
8/10
Excellent
07 Jul 2026
Tammy
So nice place and kind staff.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
A K PAUL
All well
Partner
10/10
Exceptional
05 Jul 2026
Warren
Would stay again
Self
6/10
Pleasant
05 Jul 2026
Yujian
AC is very loud
visible dirts on the sofa
faced issues with the toilet before the staff comes to fix it
the hotel runs out of slippers
6/10
Pleasant
05 Jul 2026
Lan
We requested joined rooms for my family, but when we arrived, they didn’t have it available or gave the rooms away. If we had known, we would’ve booked another place. Unfortunately the AC was also not working in one of the rooms we ended up in so we got separated further on different floors. Otherwise, it was a great location and clean hotel. Staff was good.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Michael
Everything was great except for the $7 + tax + tip piece if toast for breakfast.
8/10
Excellent
22 Jun 2026
Paul
Veronique at the front desk was very friendly and helpful!

Our one minor complaint was that we heard light tapping on the wall behind us late on Friday night which kept my wife up for a while. Aside from this minor annoyance, the hotel and rooms were very clean, the breakfast was excellent and the location was perfect for getting around downtown Montreal.
Partner
10/10
Exceptional
03 Jun 2026
JENNY BERENICE
This hotel was superb! Nice staff, very helpful and kind, nice facilities, super close from everything (train station, shopping centre, city centre, lots of restaurants)
Self
10/10
Exceptional
25 May 2026
Gerry
good location
Friends
8/10
Excellent
11 May 2026
Alan
Dirty sheets on pullout sofa. During a power outage there wasn’t any emergency lighting in the common areas or stairwells which should be reviewed asap
Family_with_children
2/10
Poor
05 May 2026
Fabio
If something goes wrong don’t expect management to do anything to help. Water line broke, black dirty water coming out of the faucets and none of the hotel guests were advised of the situation. Wife fell ill and birthday surprise was ruined and hotel gave us “hush up bonus points that doesn’t cover anything.
Partner
10/10
Exceptional
03 May 2026
Tarra
Great location and friendly staff!
Partner
10/10
Exceptional
26 Apr 2026
Ellen
Everything was excellent! Veronica was so nice and helpful with recommendations of places to visit and restaurants to eat at. Wouldn’t hesitate to go back to this hotel. It was perfect for our visit to Montreal!
Family
10/10
Exceptional
26 Apr 2026
Genevieve
We had our check in way earlier, accomodating to my service dog. Quiet and beautiful hotel!!!
Pet
10/10
Exceptional
25 Apr 2026
jennifer
Everything was great
10/10
Exceptional
19 Apr 2026
Gregg
Great room, very helpful and friendly staff. Restaurant was beyond expectations. Would definitely return.
8/10
Excellent
19 Apr 2026
Mariah And Frank
We were disappointed that our room, in a very quiet hotel was in such a loud street area of the hotel. We are aware that by booking through a third party we are not entitled to a premium placed roof. The hotel was not close to full, so a higher room, quieter room would have cost the hotel nothing.
Friends_and_family Friends
10/10
Exceptional
09 Apr 2026
Ivette
Clean room. The staff was helpful and friendly. Great location and central to everything.
Family_with_children
10/10
Exceptional
07 Apr 2026
Virginia
Very good hotel. The room was spacious but with lack of light, facing to an alley and the room didn’t have enough lights.
Self
6/10
Pleasant
06 Apr 2026
Andrea
The hotel was great! Prime location. Fun lobby with a swing. But, our toilet didn’t flush. I had them look at it while we went out for dinner. They said they fixed it but it wasn’t fixed so I asked for a plunger. Also there was no shampoo in the bottle on the wall, it had probably been like that for a few days too as there was dry crusty shampoo on the dispenser part.
Family_with_children
10/10
Exceptional
06 Apr 2026
Shah
Outstanding stay; friendly staff who helped us find spots to eat and visit; room was fantastic, clean and spacious. Overall: excellent, will stay here again.
Friends_and_family Family
6/10
Pleasant
06 Apr 2026
Suleman
Room was clean. Staff was friendly. However, the 1 king bed suite lighting is horrible. They need to install some more lighting. Also the view we had was really bad. It was an alley way on the second floor. Street noise was really loud too. Lastly why does the washroom not have an exhaust?? Couple of things they really need to work on.
Family_with_children
8/10
Excellent
02 Apr 2026
Jean Philippe
Great property overall. Suite was quite dark; wouldn’t hurt to put in more light fixtures! Also, the gym decoration and equipment are aweful and of poor taste.
Friends_and_family Family
8/10
Excellent
02 Apr 2026
Jennifer
Travelled for business and stayed for three nights. Location is excellent, central to shopping, metro, train station etc. The room was great, bed was comfortable. Pillows could be better, these were older and while fluffy they went flat quickly.
One complaint I have is there is no sound proofing of the windows and every sound from the ground can be heard. The early morning delivery trucks, garbage truck, the late mighty crowd singing on their way back. It should be at least slightly muffled. Bought some ear plugs at the Pharmaprix nearby so that helped.
I would stay here again 100%!
Business
10/10
Exceptional
01 Apr 2026
Yu
I stayed this hotel from March 29- April 1st, 2026 on my business trip.
The hotel was so clean and the staffs were so helpful and kind. I would love to comeback to this hotel on my next trip
8/10
Excellent
27 Mar 2026
Russ
Fine
Self
10/10
Exceptional
24 Mar 2026
nathalie
Great stay, great staff and great location
Family
8/10
Excellent
23 Mar 2026
audrey
Room service stole a granola bar, otherwise room was nice. Just makes me concerned about my belongings…
Self
8/10
Excellent
22 Mar 2026
Nicole
Nice location, and the room was appointed well. We will be back!
Family
10/10
Exceptional
19 Mar 2026
Marie
Super cute, modern, clean, spacious. Even had a bluetooth speaker in the room. Well situated downtown.
Friends
8/10
Excellent
09 Mar 2026
Sonia
Very conveniently located property, and helpful staff. Rooms are a little dated though and quite dark. It can get quite loud with road noise / noise in the hallway.
Self
10/10
Exceptional
06 Mar 2026
Darrell
Staff very helpful and friendly
Friends
4/10
Poor
04 Mar 2026
Solyne
Dtaff was nice, room was filty with hair on housecoats, boogers on bathrooms doors, suspicious liquide on the door hinge, mold on the shower curtain, broken chair, fingers, face print and wiping strikes are visible on all the mirrors
Friends
8/10
Excellent
02 Mar 2026
Lisa
Convenient location and clean
10/10
Exceptional
22 Feb 2026
Robert
Yes
Friends_and_family Friends
10/10
Exceptional
11 Feb 2026
Raymond
Enjoyed the updated room decor and cleanliness of the room and bathroom. Complimentary coffee pods and waters were a nice welcome touch. Great location in downtown Montreal. Seamless check-in and check-out. Will definitely book it again
Business Self
10/10
Exceptional
23 Jan 2026
Alexandra
Helpful staff, clean room, smooth check in and check out. A smooth and enjoyable experience!
Leisure Friends
10/10
Exceptional
18 Jan 2026
Sean
Excellent room. Friendly staff. And awesome location.
Leisure Family
10/10
Exceptional
11 Jan 2026
Dawn
The rooms was comfortable and clean and the staff was amazing would definitely recommend and stay again.
Leisure Family
10/10
Exceptional
05 Jan 2026
Deborah
Awesome location within walking distance to shops , concert , food good service
10/10
Exceptional
05 Jan 2026
DANIEL
Room! Quiet
Partner
10/10
Exceptional
04 Jan 2026
Martin
Close to eaton center, metro stations and underground city access. Valet parking fits full size truck.
Leisure Family
8/10
Excellent
31 Dec 2025
Al-Nasir
Staff was attentive and courteous. Room was clean and comforatble
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Claude
Nice hotel, comfy room, good restaurant (especially dumplings!), and great location
Leisure Partner
2/10
Poor
25 Dec 2025
Reena
Bathroom sink was blocked
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Donald
Room was spacious, clean, daily housekeeping, friendly staff. Very close to train station, Eaton Centre and the Undergound City. I would definitively say that I would stay here if I visit Montreal again.
Leisure Family
8/10
Excellent
22 Dec 2025
Gorkem
Location
Leisure Partner
8/10
Excellent
17 Dec 2025
Joyces Yee Wei
Business trip, room was very spacious, it is dimly lit so keep that in mind, I will rebook this when I fly in again for work, I tried many hotels and the location is superb. Room is clean but the space is ample so I like it alot. Carpet floors though for those that prefer non-carpet. The showerhead wasn't my favorite but it works so it's fine.
Business Self
10/10
Exceptional
04 Dec 2025
Levan
Very good
10/10
Exceptional
30 Nov 2025
Jennifer
I liked the lobby decor, the friendly staff and the clean room. The hotel was located close to everything we wanted to visit, so we were able to walk everywhere and enjoy exploring the city.
Leisure Friends
8/10
Excellent
24 Nov 2025
Lori
The first day the staff was wonderful. Very cheerful. Explained everything about the stay with a continuous smile on her face. I opted for the Valet service as the venue we were visiting was just around the corner. However, when I gave my keys to the front desk to give to the valet service they had a guitar rope keychain and a brass Snoopy keychain that I have had for 30 years. It was not on the keychain when returned and I mention it being missing. The Valet did not know what I was talking about. My mother who gave to me many years ago, has since passed and I'm rather upset it is missing.
Also it would have been nice if the hotel would have let us know about the holiday parade. It took us an hour driving around the city, hitting road block after road block trying to leave. We would have left earlier to avoid it. Crazy.
Business_and_leisure Friends
10/10
Exceptional
15 Nov 2025
Kian
Clean place with a cool design
Also close to pretty much everything
10/10
Exceptional
09 Nov 2025
Michelle
Very nice stay
8/10
Excellent
01 Nov 2025
Kim
The property is in a perfect location. Close to restaurants, shopping, and other activities.
Leisure Partner
10/10
Exceptional
31 Oct 2025
Catherine
We loved the hotel! Super clean, very friendly and helpful staff, wonderful restaurant and amazing location! Can’t wait to go back!
8/10
Excellent
31 Oct 2025
Shiv
Staff was excellent. We had a small issue with the room and they offered us another right away. great location would for sure stay again.
Leisure Partner
6/10
Pleasant
28 Oct 2025
lori
The room was VERY dark. The lighting was terrible. The TV volume would not turn up. It took hours for someone to come to the room to fix it. Once they fixed it when I came back to my room fell asleep with the tv on, woke up to turn it down and I couldn't get the volume to turn down at all. I typically sleep with the tv on to drown out the city noise but had to turn it off since the volume wouldn't go down. On another note the staff were very friendly rooms were clean and beds were very comfortable. Location is great.
Business
10/10
Exceptional
14 Oct 2025
Lee
Great service staff. Love the restaurant.
Business Self
6/10
Pleasant
12 Oct 2025
Jo-Ann
Very noisy hotel on a Main Street. Terrible food and service in the restaurant. They need a lesson in Customer service. From desk customer service rep Joanne, was the only positive encounter we had during our stay. Would not recommend.
Leisure Partner
10/10
Exceptional
10 Oct 2025
Aleksandr
Nice location. Clean rooms. Good service
Leisure Self
10/10
Exceptional
09 Oct 2025
Leslie
Very short stay but comfortable and had good pillows!
Leisure Partner
8/10
Excellent
07 Oct 2025
Tracy
Nice hotel but no pool. Quite expensive for what the hotel offers in amenities.
Very modern hotel
Lovely area around it. Lots of shops and restaurants.
Business
10/10
Exceptional
05 Oct 2025
Verified traveler
Clean Room and great staff
Leisure Partner
10/10
Exceptional
22 Sep 2025
Luca
Good a corner room with the most amazing downtown view! Huge room, great amenities, very clean and modern. Huge recommendation! Will definitely come back!
Business_and_leisure Self
10/10
Exceptional
11 Sep 2025
Kevan
This hotel was a fantastic choice!! Amazing staff, incredible location, spacious downtown rooms. I highly recommend and will be returning. 💯
10/10
Exceptional
08 Sep 2025
Nicole
Great stay! Amazing pool.
10/10
Exceptional
08 Sep 2025
Shambhavi
Good room and great location
Business Self
10/10
Exceptional
05 Sep 2025
Michael
Great location and staff!
Leisure Family
8/10
Excellent
02 Sep 2025
Divya
Very spacious, impeccably clean rooms. We truly enjoyed our stay here!
10/10
Exceptional
30 Aug 2025
Eleven Events
Had an amazing time at the Renaissance. Came in town for my birthday weekend and they welcomed me with a beautiful note, cupcake and room upgrade. The staff were very friendly and accommodating. Location is perfect walking distance to a lot of shops and restaurants. This was my first experience with this hotel and will definitely won't be the last. Thank you for making my birthday special.
Leisure Partner
6/10
Pleasant
28 Aug 2025
Amrinder
It took multiple days to get housekeeping to the room to switch sheets/towels and make the bed. Took close to an hour to find a package that was delivered to their front desk. Would not stay here again.
Leisure Family
10/10
Exceptional
25 Aug 2025
Ching Yeung
Great location, very clean and bright
Leisure Friends
8/10
Excellent
25 Aug 2025
Joan Irene
Location - v good.
Room ok, but lacking drawer/ shelf space for 2 people. Very dark - lighting poor, especially for putting on make up.
Quilt was far too heavy & hot for 25-35°C temperature.
Housekeeping was rather lax in making up our room. At least 2 occasions front desk was informed. Not done until after 4pm. Another occasion not until 8 pm.
One day, insufficient staff meant a simple breakfast took an hour and a half.
East had delicious food, but some portions were too much.
Pleasant roof top bar.
Leisure Partner
10/10
Exceptional
25 Aug 2025
Roxann
It was very centrally located, with great walking, and the staff and food were excellent.
10/10
Exceptional
24 Aug 2025
Al

Clear details on the exchange rate

I was not happy with the hotels.com advice. When I booked, they did not tell me or you did not tell me that it was in US dollars. When I reached the hotel, they would not change it or would not assist in trying to rectify the issue. Please next time inform your customers that it’s not in Canadian.m dollars, when quoting.
10/10
Exceptional
14 Aug 2025
Charles
Great location to everything I wanted to be near.
Leisure Friends
10/10
Exceptional
13 Aug 2025
Cameron
The hotel is very kool and has a real “artsy” vibe. Everything about this hotel was amazing. The staff, the room, the restaurants, just perfect. We will be staying here again 100%
Leisure Partner
8/10
Excellent
10 Aug 2025
Donna
We really enjoyed our stay. Our room was very clean, the hair products were Kevin Murphy, Nespresso for coffee. Beds were comfortable and I loved the robes. My only two things that prevent me giving a rating of excellent were the dinning and there is no pool. Both hotel restaurants are an Asian infused theme. That was not a good fit for my youngest son. We needed up having to order delivery for him and room service for us. I was disappointed there was no pool. It said there was I believe , it was also listed on the amenities in the room. Other than those two things it was wonderful. Location was amazing, staff were wonderful, decor was very cool.
Leisure Family
10/10
Exceptional
08 Aug 2025
YingSheng
Don’t waste your money on valet parking, there is a parking garage across the street and that is also where hotel valet parking parks
Leisure Self
10/10
Exceptional
03 Aug 2025
Edmund
Very nice rooftop bar, staff was awesome. Food was delicious and reasonably priced. They also have another dining option on the first floor. I did not experience that one but several food options, nearby and walkable to China town and Old port15-20 min. If you are into fitness, there is a Vitamin/supplement store across the street and there’s a Nike store, Also a short distance if you need short, shoes and things of that such. 10-15 minute Uber ride can get you to most attractions for those who don’t fancy walking too much. Clean, comfortable, a touch of class without being bougie! Nice place to stay and feel safe, yet reasonably priced. If undecided on what to eat, be adventurous and ask the bar staff for recommendations they won’t steer you wrong.
Leisure Self
10/10
Exceptional
29 Jul 2025
Andrea
Great hotel in a perfect location. Paying extra up front for the breakfast is worth it as it's a sit down à la carte breakfast with a very good selection.
8/10
Excellent
29 Jul 2025
Ram Lubhaya
The power point on one side of the bed is just touching the mattress - may result in an accident;
Time and again have to ask for tea sachets in the room;
No foot matt in the bathroom - chance to slip increases;
10/10
Exceptional
27 Jul 2025
Christine
Alley behind the hotel was a mess
Leisure Family
10/10
Exceptional
26 Jul 2025
Melissa
Great hotel, lovely staff, location and room
Leisure Family
8/10
Excellent
26 Jul 2025
Raul
Love how quite and posh this property is
10/10
Exceptional
13 Jul 2025
Wing Yie
Good location, queen size bed, good for 4 ppl in one room! I love the coffee machine, can play with it whole day!
Leisure Family
10/10
Exceptional
09 Jul 2025
Doel
Great hotel with good location, great breakfasts and very clean. Room was perfect for our family.
Leisure Family
10/10
Exceptional
07 Jul 2025
Marko
Great staff , dog friendly and walking distance to restaurants, bars, Old Town, and other sightseeing places. We enjoyed our weekend stay here with our two pups. The room was spacious too! The rooftop was good drinks and food too. We would def stay here again .
Leisure Pet
2/10
Poor
06 Jul 2025
Xinyi
1. Shower malfunction: The water temperature in the shower could not be adjusted. A staff member came to inspect and confirmed that the shower was damaged and could not be repaired promptly. As a result, we had to pack our luggage and move to Room 1102 at midnight, which was highly disruptive and negatively impacted our experience.

2. Leftover tray: Upon entering Room 706, we found a tray with leftover food from a previous guest left outside the door, blocking our way into the room. Even after returning around 9:00 PM, the tray had not been removed. We had to call the front desk to have it taken away.

3. Room maintenance issues: One of the charging outlets in Room 706 was not functioning, and the light in front of the mirror was also broken.

4. No communication from the hotel: We were also told that a supervisor would follow up with us the next day to discuss compensation. Unfortunately, we received no follow-up — neither by phone, email, nor in person — during the remainder of our stay. When we checked out on June 30, we mentioned this again to the front desk and asked why no supervisor had contacted us. The staff member at checkout said she would leave another note and that the supervisor would be in at 1:00 PM and follow up with us after that. However, we still have not received any communication. We also sent an email (see attached) to the front desk supervisor, who has not replied since.
Leisure Partner
8/10
Excellent
06 Jul 2025
Andrea
The rooms are clean and staff were very friendly and accommodating. The hotel is close to stores to shop and restaurants. The penthouse bar and restaurant in the hotel is fabulous. The drinks and food taste good and reasonably priced.
Leisure Partner
10/10
Exceptional
30 Jun 2025
Jose
In downtown Montreal with shopping nearby on St Catherine Street. Good restaurants, close to the festival locations.
The hotel's restaurant was great for breakfast and the roof top bar for evening drinks.
Leisure Family
4/10
Poor
24 Jun 2025
Verified traveler
Hello. I wanted to provide some feedback about my trip this weekend and stay at Renaissance Montreal Downtown Hotel. On June 21, 2025 while trying to nap in my hotel room, the television automatically turned on and was extremely loud at around 430pm. I confirmed that this also happened to a friend who was staying at the property, and also woke him up. I'd like to suggest that housekeeping mute the volume on the TVs so this does not happen in the future. Following this, once I fell back asleep, a staff member knocked on my door DESPITE having the Do Not Disturb sign on my door handle. This was to inform me that the hotel would not have power that night from 12am to 6am and I was provided a glow stick.

Also, the room was extremely hot because of the power outage and disrupted my sleep, and my phone did not charge overnight.

I have never had to complain in the past about staying at a Marriott property in the past, but considering the poor service on this occasion, I would appreciate some sort of compensation.

Thanks in advance,

David Knox
647-987-3793
Friends_and_family Friends
8/10
Excellent
24 Jun 2025
JANET
Staff is courteous & very good. Unfortunately, the pillows are down feathers. I am allergic to feathers & had a terrible night's sleep.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Mark
Very nice hotel
Business

Location & surroundings

Renaissance Montreal Downtown Hotel
1250 Boulevard Robert-Bourassa, Montreal, Canada

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Renaissance Montreal Downtown Hotel

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